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CrossBrowserTesting vs Perfecto comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Perfecto
Ranking in Functional Testing Tools
20th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (13th), Mobile App Testing Tools (6th), Test Automation Tools (21st)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. The mindshare of Perfecto is 2.4%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Perfecto2.4%
CrossBrowserTesting1.3%
Other96.3%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Rodrigo Candido Costa - PeerSpot reviewer
Software Quality and Automation Specialist at PRIME CONTROL
The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here
Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased the speed of our regression testing."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"CrossBrowserTesting helps a lot with the responsive testing in different mobiles and browsers and has good tools for our testing like taking videos and screenshots."
"The most valuable feature is that it gives us real OS devices that are available to test, and we don't have to ensure that all of the devices are up to date."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"Being able to run automated tests and see the success and failure rate of those runs every day has saved us a lot of time and helped us identify issues much sooner, which has improved the quality of our software."
"In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."
"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"When the scripts are stable, Perfecto is awesome."
 

Cons

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"Sometimes the testing is slow."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I'm hoping they can support on-premises instances."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"In iOS, it needs improvements with some limitations."
"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"We have had some issues with performance, which is something that should be improved."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"This is an expensive solution compared to others, by 30% to 40%."
"It's definitely on the higher end of prices for this type of service."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Financial Services Firm
17%
Construction Company
12%
Outsourcing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
 

Also Known As

No data available
Perfecto Mobile, Perfecto Web
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Virgin Media, Paychex, Rabobank, R+V, Discover
Find out what your peers are saying about CrossBrowserTesting vs. Perfecto and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.