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Deepgram pros and cons

Vendor: Deepgram

4.3 out of 5

10 reviews
80% willing to recommend

Pros & Cons summary

Deepgram delivers fast transcription speed and excels in industry-specific terminology recognition, ensuring reliable usage with great stability. Users value its speed and Spanish accuracy. However, it struggles with speaker identification, duplicates text, and lacks German or French support. Transcription quality for certain accents needs improvement. No ROI has been seen, prompting a switch to AWS for scalability, despite ongoing enhancements via user feedback and market research.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Deepgram delivers fast transcription speed and good industry-specific terminology recognition.

It offers great stability in its features, ensuring reliable usage.

The speed and accuracy of Deepgram's transcription, especially for Spanish, are highly valued.

Deepgram is continually improving by incorporating user feedback and conducting market research.

The high level of transcription accuracy and time savings like low latency are key strengths of Deepgram.

CONS

Deepgram does not properly identify the number of speakers.

Issues arise where text is duplicated in transcriptions.

Deepgram is currently restricted to English variants and lacks support for other languages like German or French.

The quality of transcriptions could be enhanced for accents, like Spanish, Chilean, or Argentine.

No return on investment has been seen, leading to a switch to AWS due to scalability concerns with the pay-as-you-go model.

Deepgram Pros review quotes

KV

Full Stack Developer at Global IT App Info Solution

May 24, 2024

The speed of the solution for transcribing videos is good.

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Ariel Lindenfeld

VP Product at PeerSpot

May 30, 2024

The recognition of industry-specific terminology phrases and abbreviations is really important for us. We were able to get a good level of industry specificity with Deepgram.

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AWS | Back-End Team Lead at eScribers, LLC

Jun 24, 2024

The features that I have been using in the tool have been very stable.

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Free Report: Deepgram Reviews and More

Learn what your peers think about Deepgram. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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Full Stack Developer at Pluginfy Technologies

Jun 25, 2024

The solution's Speech-to-Text conversion feature is really awesome.

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Back End Developer at AskHumans

Jun 28, 2024

Deepgram is able to handle large volumes of audio data without compromising accuracy.

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reviewer2764962

Co-founder at a tech services company with 1-10 employees

Oct 13, 2025

Deepgram's transcription stands out compared to other solutions primarily due to its speed and accuracy; those are important points for me because not all providers or tools handled Spanish well, but Deepgram adjusted perfectly for that use case, and we also chose 11Labs voice, a South American voice, which worked very well with Deepgram.

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Technology Architect & Hands-On Leader | Prototyping, Automation, AI/LLM Integration | 20+ Years in at Regalix

Oct 17, 2025

The best thing with Deepgram is they are continually evolving and doing a lot of market research, and they take feedback seriously.

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Naveen Chowdary

AI Applied Engineer at Flexon Technologies Talent360.ai

Oct 20, 2025

The most valuable capabilities of Deepgram that I've found so far include low latency, as it offers less than 200 milliseconds, which is not provided by any other text-to-speech models.

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Oliver Spitzkat

Software Engineer at BIFROTEK

Oct 22, 2025

Deepgram's low latency transcription has greatly impacted my ability to deliver reliable voice agents and provided very good transcription.

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Konjengbam Mitindra Singh

Business Development Representative at a educational organization with 201-500 employees

Jan 6, 2026

The best features of Deepgram for me are the level of transcription accuracy it provides and the amount of time it saves.

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Deepgram Cons review quotes

KV

Full Stack Developer at Global IT App Info Solution

May 24, 2024

The solution does not properly identify the number of speakers.

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Ariel Lindenfeld

VP Product at PeerSpot

May 30, 2024

We've had issues in the past where it generates the transcript, and a lot of the text is duplicated.

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AWS | Back-End Team Lead at eScribers, LLC

Jun 24, 2024

I would like it to be more accurate.

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Free Report: Deepgram Reviews and More

Learn what your peers think about Deepgram. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Full Stack Developer at Pluginfy Technologies

Jun 25, 2024

Deepgram is currently restricted to only the English variants, but it should include other languages, such as German or French.

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Back End Developer at AskHumans

Jun 28, 2024

The area of live transcription could be improved. Sometimes, Deepgram's WebSocket is disposed due to redundancy.

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reviewer2764962

Co-founder at a tech services company with 1-10 employees

Oct 13, 2025

Regarding improvements for Deepgram, I think the quality of the transcriptions could be enhanced, as the Spanish accent poses challenges, making it harder to transcribe some words, and considering additional accents from Chilean or Argentine speakers could improve the model's performance with local words.

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Technology Architect & Hands-On Leader | Prototyping, Automation, AI/LLM Integration | 20+ Years in at Regalix

Oct 17, 2025

The traditional Speech-to-Text doesn't understand when the user is done speaking in bot conversations.

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Naveen Chowdary

AI Applied Engineer at Flexon Technologies Talent360.ai

Oct 20, 2025

We haven't seen a return on investment with Deepgram so far; we have been building POCs for the last two years but recently switched to AWS in the last two months due to scalability issues with the pay-as-you-go model.

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Oliver Spitzkat

Software Engineer at BIFROTEK

Oct 22, 2025

When I had an AI interview for coding, Deepgram didn't capture the names of programming languages or well-known LLMs accurately all the time.

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Konjengbam Mitindra Singh

Business Development Representative at a educational organization with 201-500 employees

Jan 6, 2026

Even though Deepgram has many customization options, I wish that Deepgram had voice cloning customization to a much larger extent.

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Product Categories

Product Categories

Text-To-Speech Services

Speech-To-Text Services

AI Customer Support

AI Sales & Marketing

AI Scheduling & Coordination

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Product Categories

Product Categories

Text-To-Speech Services

Speech-To-Text Services

AI Customer Support

AI Sales & Marketing

AI Scheduling & Coordination

Popular Comparisons

Popular Comparisons

Microsoft Azure Speech Service vs Deepgram

Amazon Polly vs Deepgram

Google Cloud Text-to-Speech vs Deepgram

Google Cloud Speech-to-Text vs Deepgram

Amazon Transcribe vs Deepgram

AssemblyAI vs Deepgram

ElevenLabs vs Deepgram

Speechmatics vs Deepgram

Gladia vs Deepgram

Rev.ai vs Deepgram

See all alternatives

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