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reviewer2586690 - PeerSpot reviewer
IT Onsite Support Specialist at a consumer goods company with 1,001-5,000 employees
Real User
Top 20
Nov 7, 2024
Energy management enhances security while supporting sustainability
Pros and Cons
  • "Its approach to user security measures is valuable. We haven't experienced any major issues, and the solution has been working really well."
  • "Dell's customer support is very good, especially since we have premium support for next-day hardware service."

    What is our primary use case?

    Our primary use case includes running workloads such as on-premises Active Directory, with a managed hybrid approach on Microsoft Azure and on-premises.

    How has it helped my organization?

    The solution has helped by ensuring no major security incidents or vulnerabilities, and has supported our sustainability goals through energy consumption management. It has also provided reliable uptime with planned downtimes for updates.

    What is most valuable?

    Its approach to user security measures is valuable. We haven't experienced any major issues, and the solution has been working really well.

    For how long have I used the solution?

    I've been in this company for the last three years, and the solution has been used since before my arrival.

    Buyer's Guide
    Dell PowerEdge R-Series
    March 2026
    Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
    885,376 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    We do not have many issues with downtime; there are windows for planned updates or upgrades.

    How are customer service and support?

    Dell's customer support is very good, especially since we have premium support for next-day hardware service.

    What was our ROI?

    The return on investment is notable as we've been using the same servers without incurring ongoing operational expenses often associated with the cloud.

    What's my experience with pricing, setup cost, and licensing?

    The cost of ownership is differentiated by the absence of operational expenses typical with cloud services.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1235943 - PeerSpot reviewer
    Head of IT Division at a financial services firm with 501-1,000 employees
    Real User
    Top 20
    Sep 24, 2024
    The management interface is easy to use and it's a platform that we can trust
    Pros and Cons
    • "PowerEdge's management interface is easy to use. It's also a platform that we can trust."
    • "While we are generally satisfied with their service, we'd like more connections between meetings and proactive support. We had a session about two weeks ago, where we talked about areas they need to improve."

    What is our primary use case?

    Our storage is on Dell and nearly all our use cases are on the Dell servers. We use Dell PowerEdge Rack Servers for almost everything. 

    My company chose Dell because they were looking for something that is easy to manage, stable, and something we can trust. 

    How has it helped my organization?

    PowerEdge servers are great for high-performance workloads. We get excellent performance every time we use them.  

    What is most valuable?

    PowerEdge's management interface is easy to use. It's also a platform that we can trust.

    For how long have I used the solution?

    I have been at the company and working with PowerEdge for three years. I know the company has been working with Dell PowerEdge Rack Servers for years but I don't know precisely how long. 

    What do I think about the stability of the solution?

    PowerEdge is a stable solution. If it wasn't we wouldn't use it. 

    How are customer service and support?

    I rate Dell support eight out of 10. While we are generally satisfied with their service, we'd like more connections between meetings and proactive support. We had a session about two weeks ago, where we talked about areas they need to improve. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We also use HP servers. 

    What's my experience with pricing, setup cost, and licensing?

    The price is worth it for what you get from it. It's worth the cost. 

    What other advice do I have?

    I rate Dell PowerEdge Rack Servers eight out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dell PowerEdge R-Series
    March 2026
    Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
    885,376 professionals have used our research since 2012.
    reviewer2316993 - PeerSpot reviewer
    System Engineer at a computer software company with 201-500 employees
    Real User
    Nov 30, 2023
    Easy to manage and configure with good on-site resilience
    Pros and Cons
    • "It's helped us reduce unplanned downtime."
    • "We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more."

    What is our primary use case?

    We are using the solution for our virtualization environments. We are using a VMware environment and some hypervisor environments, and we are using this for that purpose.

    How has it helped my organization?

    With virtualization, you have a lot of freedom to manage the environment. We have a lot of requests coming in, a lot of machines to build, as well as some dev servers, test servers, et cetera. There is also the protection of all the systems. Compared to the cloud, if you have your own bare metal in your own office, that's cheap. That's one of the real advantages.

    What is most valuable?

    We can manage and configure all the storage systems ourselves. We have a lot more liberty there. When we add more things like storage servers, we can manage the backup. We are on the safer side since we have our own infrastructure and we have a good backup mechanism. It's more easy and more convenient for a system admin to manage these environments.

    Poweredge has helped our organization. The model we're using is great. We had issues with an older model, however, this new one has been good. We have some production environments in our system. We shifted those to the new systems, and so far, I'm happy with the performance.

    The power is cyber resilience is good. So far, with the security upgrades, it's quite good.

    We have three or four servers and so far, it's going very well.

    It's helped us reduce unplanned downtime. We have PowerEdge in collaboration with VMware. That's going well so far. We can utilize various features, like, B Motion, et cetera, to manage zero downtime.

    What needs improvement?

    I'd need to research the product more. Maybe it needs a little bit more support. We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more. Some hypervisors don't seem to have any extra storage. However, it may already be there, and I haven't found it yet.

    For how long have I used the solution?

    I've used the solution for almost two years.

    What do I think about the stability of the solution?

    It's great. It's stable so far. I have not experienced any issues with stability, so I would definitely say it's good.

    What do I think about the scalability of the solution?

    From a scalability point of view, we are using the servers in cluster mode. It's great so far. We can migrate workloads and do whatever we want to do, including updates, with zero downtime.

    How are customer service and support?

    Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are always there.

    Everyone is great. They really care about their customers. They have offices in Pakistan, the Netherlands, and Germany. They really try to understand the Pakistani market.

    Which solution did I use previously and why did I switch?

    We did not previously use a different server. I've always used Dell.

    What was our ROI?

    We've reduced downtime. The cost is also a big factor. When you have good servers in-house with power backups, you are able to save quite a lot of money compared to the cloud.

    What's my experience with pricing, setup cost, and licensing?

    We have a customer relationship with Dell. We have a good account manager that can help in terms of pricing.

    Which other solutions did I evaluate?

    Three or four months ago, we ordered a new Dell PowerEdge. I do not recall evaluating other options.

    What other advice do I have?

    We have more control and are saving money as compared to the cloud, which helps with long-term planning. The last Dell PowerEdge is in our local office. I've given our team the servers to do with them as they want.

    I'd rate the solution nine out of ten.

    I can't wait to learn more about their technology.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2072877 - PeerSpot reviewer
    IT Manager at a tech services company with 51-200 employees
    Reseller
    Feb 7, 2023
    Resilience has helped to reduce unplanned production downtime
    Pros and Cons
    • "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
    • "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."

    What is our primary use case?

    We use them for general Windows deployments for domain controllers, file print servers, and database servers.

    How has it helped my organization?

    PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.

    What is most valuable?

    The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.

    Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.

    The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.

    What needs improvement?

    Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.

    Also, they could try to reduce heat generation.

    For how long have I used the solution?

    I've been using Dell PowerEdge Servers for about 20 years.

    What do I think about the stability of the solution?

    They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.

    What do I think about the scalability of the solution?

    We've not had to scale them up from what we've deployed, generally.

    But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.

    How are customer service and support?

    Dell's technical support is generally pretty good.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.

    What was our ROI?

    The servers that we've deployed have all been in place for long enough to give us a full return on their value.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is usually in line with what we expect from Microsoft.

    What other advice do I have?

    To protect our systems from malware and other firmware attacks we use third-party tools.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Jorge Soto - PeerSpot reviewer
    Architect of solutions at Trendit
    Real User
    Oct 18, 2022
    The configuration and BIOS management are flexible.
    Pros and Cons
    • "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
    • "The configuration and BIOS management are flexible, and it's easy to install 10 GB network cards on the rack with a good selection that simplifies the network connections."
    • "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."
    • "It takes a long time to deliver the hardware. The riser cards can be better."

    What is our primary use case?

    My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.

    What is most valuable?

    The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.

    What needs improvement?

    It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes. 

    For how long have I used the solution?

    I have been using PowerEdge Rack Servers for about 10 years.

    What do I think about the stability of the solution?

    PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM. 

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and support?

    I rate Dell support seven out of 10.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.

    What's my experience with pricing, setup cost, and licensing?

    I think the price of these servers is good.

    What other advice do I have?

    I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1852674 - PeerSpot reviewer
    Systems Administrator at a computer software company with 5,001-10,000 employees
    Real User
    May 17, 2022
    Great performance, reduces unplanned production downtime, and handles high-performance workloads
    Pros and Cons
    • "It's allowing us to scale out a lot faster than before."
    • "The pricing was extremely competitive, and it's one of the big reasons why we went with Dell."
    • "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm that specific systems are selected."
    • "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected."

    How has it helped my organization?

    We're having increased performance. That's one of the big reasons we went with these PowerEdge servers.

    What is most valuable?

    The iDRAC that comes with the systems is great. It allows us to scale out a lot faster than before.

    PowerEdge servers are good for handling and evolving high-performance workloads. We get everything that we need.

    The biggest needs within our company are performance, stability, and support. If and when something goes wrong hardware-wise, a quick resolution is always a wonderful thing to have.

    We do not use Dell's memory in our PowerEdge environment. We do use them separately.

    PowerEdge Rack Servers have helped to reduce unplanned production downtime. The firmware updates that have been pushed out have reduced the amount of DIMM memory failures or false alarms. That's been really good. That's the main concern we have.

    What needs improvement?

    In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.

    For how long have I used the solution?

    We've been using these PowerEdge rack servers for about two years now.

    How are customer service and support?

    The technical support is good.

    Whenever we ask for clarification on an action plan, we get the required feedback so that we can make informed decisions on our end. We'd love it if they'd keep up with the process that they currently have.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We switched over to Dell as they were highly competitive in their pricing, and their specs were either identical or gave better performance than some of the other options we were looking at.

    What's my experience with pricing, setup cost, and licensing?

    The pricing was extremely competitive, and it's one of the big reasons why we went with Dell.

    We use the servers on multiple of our data centers located throughout the United States, and the performance and stability of these systems have been phenomenal.

    What other advice do I have?

    We did not consider public cloud services before choosing PowerEdge DRAC services.

    Performance-wise, hardware-wise, it is solid, however, it could use some improvements around iDRAC. Therefore, I would rate the solution eight out of ten.

    For those considering the solution, I would advise starting by doing some research. The system is incredibly stable and performs similarly to other systems that we're reviewing.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1851996 - PeerSpot reviewer
    Works at a construction company with 5,001-10,000 employees
    Real User
    May 15, 2022
    We've used them for many years to host clusters and run high demand applications
    Pros and Cons
    • "PowerEdge is able to run the latest high-demand applications for our use case; they host our clusters and facilitate the building of environments, and we also like the iDRAC feature for monitoring system data and providing analytics."
    • "PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments."
    • "We have experienced some challenges with iDRAC when upgrading firmware."
    • "We have experienced some challenges with iDRAC when upgrading firmware."

    What is our primary use case?

    We use this solution as a host for clusters. We use 750, 740s, and 730s.

    How has it helped my organization?

    PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

    We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

    What is most valuable?

    The management features of this solution have been most useful.

    What needs improvement?

    We have experienced some challenges with iDRAC when upgrading firmware.

    For how long have I used the solution?

    We have been using this solution for a couple of decades. 

    How are customer service and support?

    I would rate the support for this solution a seven out of ten. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup was straightforward. 

    What about the implementation team?

    Implementation was done as a combination of the vendor and our internal reps.

    What other advice do I have?

    I would rate this solution a nine out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1851978 - PeerSpot reviewer
    Associate Director, Health Information Technologies at a university with 1,001-5,000 employees
    Real User
    May 13, 2022
    Good performance, secure, easy to use, and the technical support is good
    Pros and Cons
    • "The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers."
    • "When it comes to running high-demand applications, we trust our Dell servers exclusively."
    • "I'd like to take the complexities out of all the different tools that surround it, like OpenManage."
    • "I'd like to take the complexities out of all the different tools that surround it, like OpenManage."

    What is our primary use case?

    We use the servers for various use cases. A lot of our servers act as ESXi hosts that host our VMware infrastructure. We also have a lot of researchers that use them for their own computing, memory, and storage as well.

    How has it helped my organization?

    When it comes to running high-demand applications, we trust our Dell servers exclusively. Its overall stability and ease of use have helped to improve the way our organization functions.

    I believe that our overall data processing time has been reduced, although it's hard for us to quantify that.

    What is most valuable?

    The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers.

    We make use of the encrypt-at-rest security feature, which allows us to keep our servers locked down in our data centers as best we can.

    We used the CloudIQ feature for monitoring and it's pretty good overall. We have a challenge in our area because our IT is very broad and there is a lot of overlap. Other people's work is visible and we have a big environment, so there is a team of people that keep an eye on things.

    What needs improvement?

    I'd like to take the complexities out of all the different tools that surround it, like OpenManage. There's some different licensing and it gets a little wonky at times. Other than that, the product itself works fine. Rather, it's some of the management issues.

    For how long have I used the solution?

    We have been using Dell PowerEdge Rack Servers for approximately 15 years.

    What do I think about the stability of the solution?

    This is a pretty reliable product.

    How are customer service and support?

    Dell's support is fantastic. We've never really had any problems with them.

    I would rate them an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We did not use another similar solution prior to this one.

    We are looking for some of the newer models to replace some of our older equipment. We may not have to have as many as before, because it's more efficient.

    How was the initial setup?

    Once we get a server, we can have it up in a day. One person can do it unless it's a heavy server. In that case, we need two people to lift it. Almost anybody on our staff can deploy this server if it's needed.

    What about the implementation team?

    We handle the deployment in-house.

    What's my experience with pricing, setup cost, and licensing?

    There are no costs in addition to the standard licensing fees.

    Which other solutions did I evaluate?

    When you compare this product to using a public cloud, you definitely have to pay attention to what you're doing in a public cloud. This is because you're generally using a shared server with other people and there can be problems because of this.

    What other advice do I have?

    We are currently working towards full automation when it comes to managing PowerEdge. It looks pretty good at this stage. It most definitely assists with the overall operations.

    My advice for anybody who is considering this product is that Dell is a reliable partner. The product works well and you can't really go wrong with it. As the product changes over time, it's pretty seamless and you don't have to learn a lot of new things. After four years, it may only be slightly different.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.