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Lead Engineer with 1,001-5,000 employees
User
Nov 30, 2023
It's very easy to get new systems in the data center and to get them ready for production
Pros and Cons
  • "It's very easy to get new systems in the data center and to get them ready for production."
  • "I would like more resilience because, for all companies, cybersecurity is important."

What is our primary use case?

We use multiple models of Dell PowerEdge Rack Servers. We're currently using the more hypervisor-focused models with AMD CPUs but from different generations.

We use Dell PowerEdge Rack Servers mostly for hypervisors and also for single application usage.

We've had some supply and support challenges with other manufacturers, and Dell could deliver for us, and the cooperation with the Dell team works really well for us. The accounting team knows a lot. They can help us out with our challenges. They can help us fill our needs.

How has it helped my organization?

Through Dell's OpenManage software, we can track our power usage, but we can also track what components use how much power in the system. It helps us at least get the intelligence we need to get the reports out to the business and to our partners.

In regards to energy consumption for the whole company, it's only a small percentage. But if we look at just IT, then the surface does consume a sizable amount. And whether that's renewable or fossil energy, it's still impacting.

Dell PowerEdge Rack Servers are able to handle high performance well. We're using high-performance systems and they fill our needs. 

We are able to save days' worth of time depending on the number of services we are deploying.

The flexibility of the Dell PowerEdge Rack Servers is good because they come in smaller spec sizes to larger spec sizes. If we need it for a stand-alone system, we can get a really small system. For our Hypervisor, we can get the larger spec systems to carry a higher workload.

What is most valuable?

The most valuable feature is the ease of use. It's very easy to get new systems in the data center and to get them ready for production.

What needs improvement?

I'm currently not running into specific cases that I'd say we could improve. Of course, the most important features are security and sustainability. Those are subjects that Dell does a lot of work on. The whole industry works a lot on it, but everyone also sets goals of being sustainable. Working together on those subjects, I'd say could help us achieve those goals together. Sustainability and the data center is a hot topic. I work for the airport and we want to be the most sustainable airport in the world. So starting with our IT stack could benefit.

The most important for us is once someone gets access to a system that we don't want them to have access to, it probably won't be physical access. What will a system do to detect besides all the software we have in place? And right now, I'm not really aware of what the PowerEdge stack does for us in those scenarios, but that's an interesting use case. I would like more resilience because, for all companies, cybersecurity is important. Once something goes wrong, then we'll see the whole business go along. Within the IT department, we have to be ahead of that.

Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for five years.

What do I think about the scalability of the solution?

In terms of a real IT company, we're small. So for us, our needs can be easily filled with the current scalability that Dell can deliver to us.

How are customer service and support?

We've had some small communication errors with support agents going on holiday and not doing a good handover of a case, but that's just one thing. The rest of our experiences with technical support are great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used exclusively Lenovo and IBM in the past. For some reason, we switched to Dell. It may have been pricing, but also support. 

How was the initial setup?

The initial installation is easy. Through Dell software, we can create baselines. And with those baselines, we can automate the first steps of deployment. Stuff we would normally have to go into the data center, physically connect to a server, and do by hand, can now just be done after two simple steps.

Normally, deploying new hardware would sometimes take a couple of days, including getting it already for the business. Now especially on the tedious first steps of installation, we save time.

What was our ROI?

We have had good life cycles. While they may not directly generate a return on investment, they fulfill their intended purpose and have demonstrated long-term viability.

Which other solutions did I evaluate?


What other advice do I have?

I would rate Dell PowerEdge Rack ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ovadya Rachamim - PeerSpot reviewer
Ovadya RachamimStorage & Data Protection Team Leader at a tech services company with 51-200 employees
Top 5Real User

easy to install and manage , deploy, updates , user freindly

reviewer2289357 - PeerSpot reviewer
Technology & Digital Product Manager at a tech services company with 51-200 employees
Real User
Oct 16, 2023
Fairly priced, stable, and easy to set up
Pros and Cons
  • "The ease of setting them up is valuable. It is easy to set them up."
  • "Their support can be better. Getting to the right person for support is a challenge."

What is our primary use case?

We use them to host a car parking system. 

How has it helped my organization?

We use Dell PowerEdge Rack Servers with pre-installed Microsoft Windows Server. It is just easier when they come already loaded. There is less for us to do.

We host our application on them. They are great for running our applications. We recently had to upgrade the specs of some of the servers due to the demands on the system. For example, where it used to be Dell R350 with hard drives, we are now expected to go with SSDs, but it deals with our applications very well.

We do not necessarily use a lot of its security and other features. We take it out of the box, put our application on it, and then just run it or install it on a device if needed.

With Dell PowerEdge Rack Servers, we now have more resilience. Previously, we used a PowerPC as a server. By using a dedicated PowerEdge Rack Server, there is resilience when using, for example, a RAID array.

Our in-house application runs directly on it. That is a big critical element, but the impact of these servers on our IT infrastructure is no different from another server.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime by about 20%.

What is most valuable?

The ease of setting them up is valuable. It is easy to set them up. 

What needs improvement?

Training needs to be improved. I feel we are not getting the best benefit out of the PowerEdge servers at the moment because we do not have in-depth knowledge on how to fully configure them. The PowerEdge servers are fine. It is our training that needs to be improved.

Their support can be better. Getting to the right person for support is a challenge.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers for eight or nine years.

What do I think about the stability of the solution?

I have never seen any major issues with stability. They are stable.

What do I think about the scalability of the solution?

Once we have deployed a server, we do not increase any specs on it, so we do not have too much experience with scalability. If we do need an improved or enhanced server, we will get that straight from Dell. We would not enhance RAM, SSD, or anything else on our own.

There are about eight people who may configure them. Once these servers go to the site, there are more people using them, but I do not know how many.

How are customer service and support?

Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the right person or once somebody is dedicated to helping us, but getting to that point in the first place is a bit annoying. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My predecessor was already using them, so I carried on ordering them. We do not have any experience with anything similar. We just stick with what we know. The only alternative that we use is a tower PC as a server. It is just a standard PC.

We did not consider public cloud servers before choosing PowerEdge servers. Our platform at the moment is not native to the cloud. It has a heavy data demand and bandwidth requirement, so the cloud was not necessarily within the scope of our product at the time. However, we are developing a cloud-native solution. That might be something we can consider moving forward.

We went for PowerEdge servers because of the price and specs. It is something that has been used by our team before I even joined it, so we continue to use it. The support from Dell is usually very good as well. So, it is a combination of price, specs, and support that makes us keep using Dell.

How was the initial setup?

It is easy to set them up. We could realize their benefits within a few months of deployment.

I am involved in their deployment as an assistant and not as the main person. Most times, it is straightforward, but it also depends on the spec that we get with different solid-state drives or hard drives. Sometimes, the RAID sets can be a bit more complex.

With regards to getting the server into a state where we can deploy our application, it takes a few hours. In a few hours, we can deploy the Windows operating system, do the RAID setup, and then it is ready for our in-house solution.

What about the implementation team?

It is usually a one-man job. I might provide some assistance, but typically, it is a one-man job.

What was our ROI?

We have potentially seen an ROI, but I would not be able to give a figure. We deploy our solutions onto those servers, and effectively, that is no longer our equipment, so we do not necessarily see what is going on with them. 

What's my experience with pricing, setup cost, and licensing?

They are fairly priced.

What other advice do I have?

I would recommend Dell PowerEdge Rack Servers. I would advise having a good relationship with Dell, and they will support you above and beyond.

Overall, I would rate Dell PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer2072877 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Reseller
Feb 7, 2023
Resilience has helped to reduce unplanned production downtime
Pros and Cons
  • "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
  • "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."

What is our primary use case?

We use them for general Windows deployments for domain controllers, file print servers, and database servers.

How has it helped my organization?

PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.

What is most valuable?

The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.

Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.

The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.

What needs improvement?

Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.

Also, they could try to reduce heat generation.

For how long have I used the solution?

I've been using Dell PowerEdge Servers for about 20 years.

What do I think about the stability of the solution?

They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.

What do I think about the scalability of the solution?

We've not had to scale them up from what we've deployed, generally.

But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.

How are customer service and support?

Dell's technical support is generally pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.

What was our ROI?

The servers that we've deployed have all been in place for long enough to give us a full return on their value.

What's my experience with pricing, setup cost, and licensing?

The pricing is usually in line with what we expect from Microsoft.

What other advice do I have?

To protect our systems from malware and other firmware attacks we use third-party tools.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Director at a computer software company with 11-50 employees
Real User
Nov 16, 2022
Provides centralized management capabilities for large environments, reduces data processing times, and supports full automation
Pros and Cons
  • "We haven't faced any problems with the power supplies. The consumption of power is robust. We still have slots for the new hard discs for availability and upgrading RAM, but the machine itself has been working nonstop for ten years."
  • "Different types of applications that are now trendy in the market, like AI, are still big topics that are not mapped correctly in the server and storage environment. Knowing those kinds of activities and definitions will help us more to position these kinds of servers for the client."

What is our primary use case?

We have implemented the PowerEdge servers in data centers for intelligence, governments, banks, hospitals, and for different use cases. It's a very robust product. 

We're a Dell Gold partner, and we sell services for our clients. We've been working in this domain for a long time.

We're using the seven series and the six series, and we previously used the eight series.

Most of our implementations are completed on-premises.

How has it helped my organization?

PowerEdge's system management capabilities help increase staff productivity.

It provides centralized management capabilities for large environments. In data centers, implementing multi-servers and managing different kinds of resources from a single portal definitely helps us a lot.

PowerEdge reduces data processing times. The server must be set up well to do this. Knowing your application and how to set up a real configuration that will map your request, helps a lot in the PowerEdge environment.

The enabling of full automation has affected the operations of our company.
This is the target of every client and organization. The servers fully support automation. A combination of a company's strategy when implementing solutions and having applications that are synchronized with the hardware requirement will lead to a very good result. The hardware is the best part of it because it's so easy. The hardware supports big implementations. If the structure is right, the results will be very good.

PowerEdge hasn't let us down in any situation. It's a very robust system.

We haven't faced any kind of downtime with applications, especially in analytics, because we implement a PowerEdge cluster and support it with storage. The infrastructure is highly available based on the Dell server.

From our implementations over the years and the new demand in technology, we haven't faced any kind of problems related to hardware based on PowerEdge. Everything is based on the application itself and the algorithm that the client uses through the servers. The problem isn't with the servers. The problem is with development.

It's all about processing. If you use a different kind of application that needs a lot of resources, that is a key factor, especially in data collection, open-source data, and applying different analytics over that. That will need a lot of processing, and the hardware is a key factor in that part.

Full automation is fully supported with PowerEdge. From the server perspective, it is fully compliant.

What is most valuable?

We haven't faced any problems with the power supplies. The consumption of power is robust. We still have slots for the new hard discs for availability and upgrading RAM, but the machine itself has been working nonstop for ten years.

We haven't faced any problems with new demands for digital transformation and infrastructure development.

The system is very updated. The machine itself is secure, but it depends on the client's environment and security strategy.

PowerEdge has good value for energy consumption. We know this from other vendors that have the same data centers that we used to work with. It provides better performance in terms of power consumption. More power is saved with the use of a full cabinet of PowerEdge servers versus other solutions with multi-servers.

We work in environments with systems in analytics, AI, Hadoop infrastructure, open source, and data gathering. We have those kinds of servers in our setups, and we never face problems when running the latest high-demand applications. We have an advantage in getting those results on PowerEdge servers rather than other servers.

We had some applications in artificial intelligence. Some of the clients are starting to adopt those use cases. We didn't face any problems adopting those kinds of solutions, although it's still an open discussion.

We are very familiar with the Dell portal, updates, supports, and assessments.

The integrated Dell Remote Access Controller telemetry for monitoring the PowerEdge system data and providing analytics is very simple and accessible. For centralized management, it's a good value. These kinds of implementations in a big data center make a difference.

We have CloudIQ in the machine learning systems that we are implementing for some of our clients, and those are based on Dell PowerEdge. We have those kinds of predictive analytics, and the hardware is doing great so far.

Dell EMC is a combination of processing, storage, and power. We're in a really good position in terms of technology, trends, and the leaders in the market. 

Dell has different types of servers that can fit different types of businesses.

What needs improvement?

Different types of applications that are now trendy in the market, like AI, are still big topics that are not mapped correctly in the server and storage environment. Knowing those kinds of activities and definitions will help us more to position these kinds of servers for the client.

For how long have I used the solution?

I have used this solution since 2005.

What do I think about the stability of the solution?

It's very stable. We have been using it for ten years.

What do I think about the scalability of the solution?

It's easy to scale.

How are customer service and support?

I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a lot of different layers of support, and they're all very responsive. Dell is a very good company.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to work with HP most of the time, and we worked with servers from Cisco for a short time.

Dell used to have different categories of servers that can fit different types of businesses. Sometimes we find that small servers have good specs over other competition, which is key for some new clients. For some new businesses, small servers can help achieve different targets for SMEs.

How was the initial setup?

The setup is very simple. When deploying PowerEdge, we used the automated server and OS deployment features. Our clients are very familiar with the setup. It's straightforward and very fast. If someone is knowledgeable in IT, they are familiar with PowerEdge.

What about the implementation team?

As a partner, most of the time we help clients. However, most of the clients are knowledgeable enough to implement the servers in a very simple way.

What's my experience with pricing, setup cost, and licensing?

PowerEdge is not a cheap product. It's a quality product, but there is always competition.

If you want to buy a server, you need an operating system, and most of it is Microsoft. A bundled solution costs less than a separate operating system and hardware.

Which other solutions did I evaluate?

We cannot compare public cloud solutions with PowerEdge. This decision is related to the availability of features over the internet versus something that you own in your data center, your servers, and your manageability and power. Implementing those kinds of servers on-premises will cost more, but having a cloud solution with on-premises storage is more feasible and economically better.

What other advice do I have?

I would rate this solution a ten out of ten.

I cannot recommend a solution other than PowerEdge. I'm very happy with it and proud that we have it implemented.

I would definitely recommend this solution to those who are interested in using it. It's a robust, solid solution, and the hardware is designed carefully. The features and capabilities are built-in and it's a very supportive, long-term company. There are continuous efforts for development.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2004255 - PeerSpot reviewer
Infrastructure and Operations Manager at a manufacturing company with 201-500 employees
Real User
Oct 31, 2022
Its reliability has made a big impact on our business, and it is very easy to install and manage
Pros and Cons
  • "The ease of installation is valuable. The physical side of installation is quite intuitive and has got better by leaps and bounds. The hardware has always been fantastic, and it has always been reliable."
  • "Its pricing could be better."

What is our primary use case?

It's a standard server that we've got. It's a site server, so it'll hold up to a manufacturing server and a normal Active Directory server.

We have Dell PowerEdge servers with pre-installed Microsoft Windows Server OS. For security, we mainly have antivirus. We've got web security monitoring tools. In addition, we've got firewalls. So, we've got a number of technologies that will hopefully protect us from ransomware.

How has it helped my organization?

Reliability is its main benefit. It works. I have not had many servers go down with hardware failure.

Email and ERP systems are critical to our business. We've also got manufacturing applications running on it as well. Those are one of the biggest key areas for our business. For the manufacturing and everything else, it's highly integrated. We need a server that's always on.

It has been good in terms of the impact on our IT infrastructure and the ability to handle the demand. It does what it says on the tin. We haven't had any issues with it. It's a server. It's one of those things that once it's in, it's in. We don't want it to do anything special because it's there for our infrastructure. It looks after our infrastructure, and it has been doing its job, and it has been working. Because we've not had any issues, its reliability has made a big impact on our business.

What is most valuable?

The ease of installation is valuable. The physical side of installation is quite intuitive and has got better by leaps and bounds. The hardware has always been fantastic, and it has always been reliable.

The iDRAC is one of my favorite features of this solution. From an IT or management perspective, we are able to easily control the servers with it. It has been the biggest help.

What needs improvement?

Its pricing could be better. In terms of features, I've got nothing to improve.

For how long have I used the solution?

I have about 25 years of experience with the product.

What do I think about the stability of the solution?

Its stability is very good. Its performance has always gone up in leaps and bounds. They've always been ahead of the curve, and we've always got the best technology from Dell.

What do I think about the scalability of the solution?

Its scalability is very good.

How are customer service and support?

Their support is good. I would rate them a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used an HP solution. I switched because of my experience with peer reviews for Dell products. Ever since we made the change to Dell servers, we've not gone back. There is the ease of use of racking and the ease of use of remote management. There is reliability and simplification of the server as well. They've not overcomplicated it. Those are the main selling points for Dell servers in comparison to HP.

How was the initial setup?

Its initial setup was very straightforward. It took a day. We have a certain process that we follow. We've had a server setup from a couple of years ago, and we follow that process. It's just making sure that all the relevant information is in.

What was our ROI?

It's very difficult to measure, but it should be good. We've made an initial investment in the capital costs for the server purchase, and if we get good five years of use out of it, then we've got good returns for it.

We could realize its benefits straightaway after the deployment.

What's my experience with pricing, setup cost, and licensing?

They seem to have become more expensive. I've not done a comparison with other vendors recently. If the price increases more, we would need to do a comparison next year just to make sure that we are benchmarking our server purchases correctly.

Which other solutions did I evaluate?

We did consider public cloud servers before choosing PowerEdge Rack Servers, but it wasn't a choice. We are in a hybrid environment. We do have a number of servers internally, but then we have public cloud servers as well. Overall, the public cloud is cheaper because I don't require internal expertise and internal maintenance for the physical environment, which is cost-saving. The only reason for getting PowerEdge internally was to meet the demand for great speed for our manufacturing services. Therefore, we have to have something internal.

What other advice do I have?

I would definitely recommend it. You just have to install it, and that's it. It works.

I would rate it a 10 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1369371 - PeerSpot reviewer
Professor at a university with 1-10 employees
Real User
Jul 15, 2022
Processes massive data sets and improves the performance of our targeted workloads
Pros and Cons
  • "We were running out of memory, and that was the first time we heard of a solution that supports a terabyte of core memory. That was the primary reason we got the first box. We've stayed with it since then because we have so many Dell workstations."
  • "Capacity and performance could always be improved."

What is our primary use case?

I work at a university in a research environment. We use PowerEdge powered by Intel servers to run geophysics simulations that stay in the system for a long time. The servers are used to image and process massive data sets. We develop code that requires a moderate amount of power, so that's why we use the racks. 

We currently have between five to ten units, but some of them are down. It's mostly graduate students and a few faculty using them, and we primarily run Linux. The built-in security features aren't really an issue because everything is behind the university's firewalls. We don't have to worry about it because they have a dedicated IT security department. We can dial in from the outside, and we have all kinds of VPN solutions.

The university provides us with batteries and power supplies. They often run for more than a year without any failures, so power isn't a problem. 

We are working with Intel's Xeon scalable processor, but I'm not sure which models we are using. We typically buy the most advanced processor available when we purchase the racks. 

At this time, we have no plans to switch to cloud servers because it's not as comfortable as having an on-premises rack. Also, there are some security restrictions associated with some of our applications, so we can't transfer the data to the cloud. We work with a lot of data, so we prefer local resources because of the security and the speed. 

It does the job for us. We know it's not a high-end product, but it's good enough. We are looking at getting another box. The next series should be 940. The step is not as big as we expected after having the 930 for several years now. We're thinking about getting another one from Dell, but I'm waiting to see what will be available. We are looking for a 4U rack, fully loaded with CPUs and disks. And we have a disk farm outside that we connect to the server, so we can store a lot of data locally. 

How has it helped my organization?

We've had no problems with high-performance workloads on our Dell racks. We use the standard software like Intel compilers plus our in-house code, OpenMP, Pilot Processing, and MPI. Intel's Xeon processors improve the performance of our targeted workloads, which is crucial for us. 

We buy the strongest CPUs and run the Intel compiler. We usually run heavy code, so we're working on traditional software languages like Fortran and C. These are heavy applications that run on this cluster.

What is most valuable?

We started working on Dell servers more than a decade ago. I think it was the 910 version, and its main advantage was the ability to load a lot of in-core memory into the box. It's irrelevant today because everybody can provide as much as they want, but we had memory issues in the beginning. 

We were running out of memory, and that was the first time we heard of a solution that supports a terabyte of core memory. That was the primary reason we got the first box. We've stayed with it since then because we have so many Dell workstations.

Dell servers are easy to use. We've never had a problem. We do more hardware work with workstations, including adding and replacing cards. It's easy compared to what we used to do with screwdrivers years ago. 

What needs improvement?

Capacity and performance can always be improved. 

For how long have I used the solution?

I have been using Dell servers for nearly 15 years. 

What do I think about the stability of the solution?

PowerEdge servers powered by Intel are highly stable. Some of them have stayed on for two years without ever rebooting. Usually, they only reboot for maintenance or something happening in the building, but it is not due to a failure of the machine. Stability is essential because we have jobs that sit on the system for a couple of days.

How are customer service and support?

I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution. Sometimes we use the Dell knowledge base or community groups, but we rarely need to contact someone.

How was the initial setup?

Deploying the PowerEdge Rack Servers wasn't a problem. We just plug it into the rack with help from the university computer center. They let us know where to put it and connect it to the required network.

We take care of all the software, like the operating system, permissions, local security, data access, etc. This is all Linux-based, and we have experience, so it's straightforward. For maintenance, we use Dell's OpenManage console a little to tweak the configuration for performance, but we generally set up the system and let it go. We only update the operating system once a year and upgrade the environment.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. You have to pay if you want quality. When we purchase something, we have to do some market analysis, and I haven't seen a significant difference compared to other solutions.

Which other solutions did I evaluate?

I'm used to Dell equipment, and the local network is mainly based on Dell workstations connected to the servers. The other servers are usually IBM and HP. I haven't seen any major difference that would justify switching to other vendors.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jan Gilevich - PeerSpot reviewer
System Administrator at a university with 1,001-5,000 employees
Real User
Jul 13, 2022
With Intel’s Xeon scalable processors in our PowerEdge Rack Servers, we have been able to reduce the number of servers we need
Pros and Cons
  • "Dell PowerEdge Rack Servers powered by Intel are easy to use, are easy to manage with OpenManage, and have extended support for five years."
  • "Dell PowerEdge Rack Servers powered by Intel are easy to use, are easy to manage with Dell's OpenManage Console, and have extended support for five years."

    What is our primary use case?

    We use Dell PowerEdge Rack Servers powered by Intel for Windows Servers and VMware Servers.

    How has it helped my organization?

    With Intel’s Xeon scalable processors in our PowerEdge Rack Servers, we have been able to reduce the number of servers we need when we change our workloads to the new generation, once every five years or so. I can feel a big improvement in terms of workload.

    What is most valuable?

    Dell PowerEdge Rack Servers powered by Intel

    • are easy to use 
    • are easy to manage with Dell's OpenManage Console
    • have extended support for five years.

    When it comes to handling the evolving needs of high-performance workloads, they're good. They deliver like they're supposed to.

    And while I haven't had to use the BIOS recovery, it's a nice feature in case there is a problem.

    For how long have I used the solution?

    I've been using Dell PowerEdge Rack Servers for 15 years.

    What do I think about the stability of the solution?

    Dell PowerEdge Rack Servers powered by Intel are reliable, so I can say that they have reduced unplanned production downtime.

    What do I think about the scalability of the solution?

    We use PowerEdge in a VM environment, so it is scalable.

    How are customer service and support?

    We haven't used Dell's tech support.

    Which solution did I use previously and why did I switch?

    We are also using HPE and Lenovo servers right now.

    How was the initial setup?

    Deploying PowerEdge is straightforward. To get it up and running takes about an hour.

    What about the implementation team?

    We always implement with in-house team.

    What was our ROI?

    We've been using the Dell PowerEdge Rack Servers for a long time and have found them to be very reliable. With the extended support, we can use them for five years, so it's a good investment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing could always be better.

    Which other solutions did I evaluate?

    When I compare PowerEdge Rack Servers powered by Intel to the other vendors like HPE or Lenovo, I can say that it's a bit better than them. It delivers good value. Dell provides longer support for operating systems when compared to HPE. We also considered all the public cloud servers, but they were not a cost-effective solution for our college. When we buy the on-prem service, we can use it for five years, and with a physical solution, we see a return on investment after about two years. If we were to use public cloud, we would lose after two years. This solution saves us about 1 million shekels (about $289,000 at the time of the review).

    What other advice do I have?

    Dell's PowerEdge Rack Server is the best solution that I've seen, compared to other vendors.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1909638 - PeerSpot reviewer
    Senior Manager of IT at a tech vendor with 5,001-10,000 employees
    Real User
    Jul 11, 2022
    We utilize them heavily, 24/7, and they never stop; very reliable
    Pros and Cons
    • "The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away."
    • "While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy."

    What is our primary use case?

    We mostly use them for managing our testing environment. They manage a different brand of blade servers, not Dell, but the Rack Servers powered by Intel are monitoring and managing the queues that run the tests. Developers are submitting tests to the system 24 hours a day, and nodes on the blade servers run the tests. Our PowerEdge servers manage the test queues.

    What is most valuable?

    The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away. That is essential when working with data centers. You don't want to be there but you want to have full control remotely.

    Another valuable feature is that it's a Dell and that means it's a reliable product.

    For how long have I used the solution?

    I have been using Dell PowerEdge Rack Servers powered by Intel for the last 10 years.

    What do I think about the stability of the solution?

    It has performed the way that we expected it to with no technical problems. I don't recall any problems with the server itself that required us to call support or get replacement parts. It does what we expect it to do.

    It's stable. It's working 24/7, 365. We don't ever stop it. We have two offices in Israel, and each has two PowerEdge Rack Servers. They're monitoring our testing environment and that environment is running 24 hours a day, so the servers are very heavily utilized.

    We usually keep them for four years or stretch them to five years with a warranty extension. We wreck them and have never had to deal with any problems. The PowerEdge servers we have are the third generation that we purchased for this specific role. I'm assuming the integration team that requested these models specifically is satisfied with the outcome.

    What do I think about the scalability of the solution?

    We got them in a configuration that hasn't required us to make any changes in terms of scalability.

    How are customer service and support?

    Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I don't recall if that third party handles servers, but in general, a lot of improvement is required there.

    We are a corporate environment. When I call Dell support and give them my credentials or customer number, I expect the guy on the other side to understand who he is talking with. He should immediately see that I have at least 500 laptops, desktops, and more than 1,000 Dell monitors. I'm not just a private customer calling from home. I expect the service to work accordingly. 

    Don't ask me, "Did you reboot the machine?" or "Did you update?" We only call Dell support when we cannot solve the problems ourselves. By the time we call, we have done all the testing and all the updating. We have done everything on our side and that's when we need professional, technical support. But when we call them here in Israel, we get what seems like very consumer-oriented customer support. There is a lot of room for improvement in this area.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We had HP ProLiant in the past, but we haven't used them for quite a while. Our entire organization is using Dell for end-user machines, laptops, workstations, and desktops. The PowerEdge Rack Servers powered by Intel deliver what we need. It's easier to work with the same vendor and have a unified environment.

    How was the initial setup?

    While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy. You have to slide them exactly into the rails. It's a little bit challenging, but not serious.

    From unboxing it to preparing the rack and sliding the server into it, connecting everything, and powering it up, it takes about 30 minutes or so.

    Integrating it into a particular environment is very simple. We set up an IP, connect it, and install a server operating system. It's a very rapid process. Within about an hour, it is up and running in the environment.

    What was our ROI?

    In terms of handling the evolving needs of high-performance workloads, you get your money's worth. When you buy something, you need it to perform and deliver and these servers do that. It's a very good product.

    What's my experience with pricing, setup cost, and licensing?

    PowerEdge pricing is equivalent to that of all the others in the market. We always try to get a better price, but I don't see any problem with the pricing and licensing of Dell's servers. It's not the case, when I compare them to other vendors, that they are extremely more expensive or that the licensing is much more complex.

    Which other solutions did I evaluate?

    We looked at HP and Supermicro. We went with Dell, in part, because we are a Dell shop, but price was one of the most critical aspects. We also looked at what we needed to gain from the server. When we connected all these factors, we decided that Dell was the best solution for us.

    What other advice do I have?

    Before you approach procurement, you should know exactly what you are looking to get out of the product. If you're looking for a reliable vendor and performance, have all your information ready first. Then check the pricing and make sure that you have the budget. It's not like buying a PC for your home. It's a professional server and it costs. You'd better have all the information beforehand, and then you can evaluate whether the purchase of a PowerEdge is suitable for your requirements.

    We don't use Dell's OpenManage console. When we need to make changes that don't directly apply to the operating system but to the server itself, we only go into the iDRAC management interface and do it from there on.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.