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reviewer2339151 - PeerSpot reviewer
Administrador sistema at a maritime company with 51-200 employees
Real User
Jan 31, 2024
Robust hardware, easy management with OpenManage, and excellent support
Pros and Cons
  • "The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made."
  • "Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers."

What is our primary use case?

We are mainly using Dell PowerEdge Rack Servers for web servers, database servers, virtualization platforms, and servers in remote locations and on ships. We are a ship passenger transport company, and we have our servers there too, so there is a little bit of everything.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we were looking for a solid infrastructure that would allow us to run our business processes and our database and web environments. With PowerEdge, we have achieved that, and we are happy.

Thanks to the durability and performance that Dell PowerEdge Rack Servers have, our company feels very confident.

I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we are not very aware of what each PowerEdge server consumes. In terms of the capability of Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads, we usually have the servers oversized, so we do not have any problems. We are fine.

Dell PowerEdge Rack Servers have reduced unplanned production downtime. Service outages, for example, because of problems with the servers are marginal. Normally, the problems that we have with system availability are because of communication.

We use the OpenManage console, and we have made good use of it. We started working with OpenManage a long time ago, and we have done tasks as simple as restarting a remote server from OpenManage, so we do not have to go to an actual office to do a restart.

Using PowerEdge Rack Servers has affected the overall flexibility of our operations or business, but it is not just because of the use of PowerEdge. It is also because of the use of virtual infrastructure. In this case, we work with VMware, so we do have a lot of flexibility. We can add a server, more data, or more processes. Below all that, the physical layer provided is through PowerEdge, so it has made our operations easier.

What is most valuable?

The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made.

What needs improvement?

Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers.

On ships, we have racks to be able to mount devices, and both the servers and the communication devices have to be small. They have to be small in depth. We need servers with the same power and the same characteristics as in the office or on land, but we would like them to be smaller. They will be more practical when it comes to being able to handle them and place them at locations where we have space restrictions.

Buyer's Guide
Dell PowerEdge R-Series
March 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than 20 years.

What do I think about the stability of the solution?

The stability of Dell PowerEdge Rack Servers is very good.

What do I think about the scalability of the solution?

You can upgrade it. You can add more capacity, more memory, and more disks. That is it. Nothing special.

How are customer service and support?

Their support is brilliant.

Which solution did I use previously and why did I switch?

We did not previously use any similar solution.

How was the initial setup?

The setup was of moderate complexity. It was normal.

When we set up the virtual infrastructure or when we update it, the strategy is always to do it in steps. We change each server separately and take small steps and obviously avoid any service outages.

In terms of environment, we have a private cloud and on-premise setup. We have different providers, such as Belorcio and Telefónica, and we have two large CPDS, one is in a private cloud that is outside the organization and the other one is on-premises.

What about the implementation team?

We use Belorcio, who is our partner in the Canary Islands. We are from the Canary Islands.

What was our ROI?

It is a safe bet. We have servers that are already out of their lifecycle and have not failed in ten years. Some components such as the disk, especially old disks, may fail, but other than that, there has been no issue. That is why these servers are reliable.

What's my experience with pricing, setup cost, and licensing?

I do not know much about the prices. It is my colleague who has that data.

Which other solutions did I evaluate?

We did not really evaluate other solutions. We have done some tests with other manufacturers that did not go too well. We are happy with our current solution.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2335590 - PeerSpot reviewer
Leiter interne IT und Rechenzentrum at a media company
Real User
Jan 30, 2024
Helps to enhance operational consistency and reliability of our applications
Pros and Cons
  • "What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle."
  • "I would like enhanced latitude in the machine assembly process."

What is our primary use case?

To ensure the continued success of our clientele, we leverage the robust capabilities of Dell PowerEdge Rack Servers within the confines of our data center.

The straightforward implementation of firmware updates on servers can often prove to be an elusive objective. Recognizing this arduous challenge, we opted to incorporate Dell PowerEdge Rack Servers into our infrastructure, thereby facilitating a more streamlined and efficient process.

How has it helped my organization?

Dell PowerEdge Rack Servers have demonstrably bolstered the operational consistency and reliability of our applications, thereby enhancing the user experience for our esteemed clientele.

Given our exclusive reliance on Dell servers, conducting a direct comparison of energy consumption across different vendors proves to be a rather intricate endeavor. Nevertheless, I am confident that the power usage falls within a range deemed satisfactory for our operational requirements.

We leverage these server systems for an extended period of time, a practice that demonstrably contributes favorably to the principles of environmental sustainability.

Dell PowerEdge servers have demonstrably curtailed the incidence of production downtime, the precise extent of which remains challenging to quantify. Nevertheless, a marked decline in service outages and a concomitant upswing in availability periods are irrefutable indicators of this positive development.

The OpenManage Console serves as a streamlined nexus, consolidating a multitude of functionalities within a singular, intuitive interface. This holistic design fosters an enhanced level of productivity amongst IT personnel by eliminating the need to navigate through a maze of disparate applications.

Dell PowerEdge servers have contributed to the overall flexibility of our operations. This translates to relatively short delivery times, which is a significant advantage. We can quickly acquire new servers without facing lengthy lead times.

What is most valuable?

What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle. This unparalleled level of support extends for an extended duration, ensuring that our servers remain reliable and secure for years to come. Furthermore, the exceptional quality of these servers is evident in their engineering and robust construction, guaranteeing peak performance and unwavering stability even under the most demanding workloads.

What needs improvement?

I would like enhanced latitude in the machine assembly process. The current constraints, limiting configurations to a select few, often lack inherent rationality. This rigidity makes it challenging to construct servers that are meticulously calibrated to specific requirements. Ideally, we should strive for a system that allows for the bespoke tailoring of servers, ensuring perfect alignment with each unique need.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 15 years.

What do I think about the stability of the solution?

While Dell PowerEdge Rack Servers have generally garnered a stellar reputation for their reliability and performance, we did encounter a recent hiccup on one of our machines. Thankfully, a dedicated support case was promptly established to address the issue. It turned out to be a faulty component, which was swiftly replaced, and the machine was soon humming along once more. All in all, our experiences with these servers have been overwhelmingly positive, with this singular incident serving as a minor bump in the road.

What do I think about the scalability of the solution?

The servers are provisioned with their core hardware components at the time of acquisition. In most cases, further augmentation isn't particularly rational, although it is feasible to add supplementary memory or storage devices in exceptional circumstances. While this approach generally proves acceptable, it can present challenges in situations where the servers haven't been outfitted with the potential for future expansion. For instance, if a server is only equipped with a single processor, installing a second one later on is an impossibility. While this might seem suboptimal, it does offer the advantage of being cost-effective. After all, there's no need to construct the entire infrastructure if only a portion of it will be utilized.

How are customer service and support?

While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and resolutions often left frustratingly in our own hands involving the mere shipment of parts or miscellaneous supplies, a remarkable change has taken place. The current landscape of Dell support stands in stark contrast, characterized by the prompt arrival of technicians armed with the requisite materials or their express pre-delivery and a demonstrably high level of ongoing machine support, exceeding even our most exacting expectations.

Which solution did I use previously and why did I switch?

In the past, our server infrastructure relied on a patchwork of machines, cobbled together from various components and specifications. These solutions, while valiant efforts in their own right, often fell short in terms of reliability and consistency. Seeking a more robust and standardized approach, we migrated to Dell PowerEdge Rack Servers, enticed by their reputation for superior quality and comprehensive warranty programs.

How was the initial setup?

The initial deployment has been occasionally straightforward, but we have also come across instances where machines brought about challenging difficulties that were difficult to pinpoint. In the majority of situations, it's positive, but not consistently.

Given the confines of our restricted IT infrastructure, we opted for a meticulous, hands-on approach to server deployment, manually installing each one within its own designated space.

What about the implementation team?

At the outset, our implementation lacked external assistance. However, we have now brought on board LSK Storage, a value-added reseller, to superintend a wider range of tasks, as we no longer shoulder the entire burden ourselves. Our interactions with them have been exceptionally positive, exceeding our expectations. Indeed, continued collaboration would not be on the table if their performance had been anything less than stellar.

What's my experience with pricing, setup cost, and licensing?

The cost structure associated with Dell PowerEdge Rack Servers presents itself as a potential point of contention for budget-conscious consumers, as it could be more strategically positioned to compete within the broader marketplace. Additionally, the degree of configurability offered by these server solutions might warrant further scrutiny, as it may not invariably align with the precise requirements of every individual user or organization.

Which other solutions did I evaluate?

During our evaluation process, we meticulously assessed a diverse range of server solutions offered by multiple manufacturers. Ultimately, Dell emerged as the frontrunner due to their unwavering commitment to long-term product availability, ensuring the sustained viability and stability of our IT infrastructure.

What other advice do I have?

I would give Dell PowerEdge Rack Servers a rating of nine out of ten. While they offer excellent flexibility, I find that it can be limited in certain situations. Users are required to commit to specific configurations and cannot always choose every desired processor or combination of components. Additionally, there are sometimes unclear dependencies between components, requiring the use of specific minimum amounts of certain resources. These limitations prevent me from giving them a perfect score.

Our infrastructure is optimized for stability rather than raw processing power. While our servers may not boast the most formidable specifications, they consistently deliver reliable performance within their established parameters.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
March 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
reviewer2318388 - PeerSpot reviewer
IT Engineer
Real User
Jan 16, 2024
Provides exceptional flexibility, reliability, and productivity, ensuring uninterrupted operations and scalability while minimizing downtime
Pros and Cons
  • "Our overall experience with their product and support has been consistently excellent."
  • "Occasionally, there might be extended wait times between placing an order and receiving the delivery."

What is our primary use case?

Previously, each branch or specific function had its own dedicated servers for tasks such as backups, file storage, print services, and directory management. However, the current approach has shifted towards utilizing VMware for site-related functions.

This means that instead of individual servers for each task, virtualization technology like VMware is employed to streamline and optimize server management for various purposes across the organization.

How has it helped my organization?

Implementing the solution with Dell servers addressed several challenges we encountered. The physical installation, especially in rack configurations, became significantly easier with a streamlined process - a simple click for various tasks.

In our energy research, we've been using Dell PowerEdge servers for an extended period. Recently, we introduced servers from IBM and HPE into our infrastructure. However, we haven't conducted a comprehensive comparison, particularly regarding power consumption.

The PowerEdge servers have proven to be highly effective in meeting our evolving needs. During server configuration, we strategically plan for around fifty to sixty percent usage, opting for a slightly higher configuration than is strictly necessary. This approach has ensured that we haven't encountered any issues thus far.

Dell PowerEdge servers have positively impacted our organization's sustainability requirements. We are extremely satisfied with their performance so far, experiencing minimal hardware issues. With their support in place, any problems, whether related to hardware or software, are promptly addressed and repaired.

The utilization of Dell PowerEdge rack servers has significantly enhanced the overall flexibility of our operations. The remarkable flexibility of these servers has contributed to increased productivity, eliminating downtime.

What is most valuable?

The integration of servers with VMware has been a smooth and positive process.

What needs improvement?

There is room for improvement in making it more cost-effective. Another area for improvement could be the delivery process. Occasionally, there might be extended wait times between placing an order and receiving the delivery.

For how long have I used the solution?

We have been using it for more than twenty years now.

What do I think about the stability of the solution?

We are highly satisfied with the level of stability provided.

What do I think about the scalability of the solution?

The scalability of the servers has been excellent. As we transition to VMware, scalability remains a strong point. Our approach of configuring slightly higher than immediate needs allows for easy scaling without significant challenges.

How are customer service and support?

Our overall experience with their product and support has been consistently excellent. We would rate their support as highly effective, as we have not encountered any significant issues. I would rate it eight out of ten.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation strategy involves careful planning, determining the required components for the server, and configuring all aspects before proceeding with the actual implementation. Once everything is set up according to the plan, the implementation, whether for physical or virtual servers, typically proceeds smoothly without significant complications.

What was our ROI?

In terms of ROI, we have experienced zero downtime with Dell PowerEdge servers. Proactively, if there is any indication of potential issues or planned maintenance, we always prepare alternative solutions. This approach has proven to be highly cost-effective, ensuring uninterrupted operations in our environment. Over my thirteen years with the company, I cannot recall a single instance where colleagues had to wait due to server issues or encountered any significant problems. Overall, the reliability of Dell PowerEdge servers has contributed significantly to a seamless and dependable work environment.

Which other solutions did I evaluate?

We are continuously exploring offerings from various companies, always seeking the best solutions. Currently, we have servers from both HP and IBM, and specifically, we've integrated IBM storage and Solar devices for evaluation. This approach allows us to compare and assess their performance before making informed decisions based on our specific needs.

What other advice do I have?

Adopting the PowerEdge Cyber Resilient Architecture for security involves ensuring that all firmware updates released by Dell are diligently applied. Regular updates are consistently implemented to meet standard security protocols. However, there is also a proactive stance in preparing for unforeseen circumstances, acknowledging the importance of expecting the unexpected.

Overall, I would rate it nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ronald Stoffels - PeerSpot reviewer
System Engineer at Parkstad IT
Real User
Dec 5, 2023
Can be used for SQL servers, domain controllers, virtual center servers, and backup environments
Pros and Cons
  • "Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things."
  • "Dell PowerEdge Rack Servers could improve the bezels in front of it."

What is our primary use case?

We are local governments, and we use the solution for computing power and view. We use the Dell PowerEdge Rack Servers for our ESX cluster, SQL servers, domain controllers, virtual center servers, and backup environment.

What is most valuable?

Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things. We hang it in a rack, install software on it, and it is automatically deployed for the environment.

What needs improvement?

Dell PowerEdge Rack Servers could improve the bezels in front of it. Because they always change the bezels, it's strange when you come with the customer into your cell room and see ten different bezels hanging.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 25 to 30 years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers is a pretty stable solution. When there's something wrong with the hardware or hard drives, it can be changed in a running system.

How are customer service and support?

The solution's technical support is good. I call the technical support team when I have a question or problem, and it's always fixed within 30 to 60 minutes. The technical support team resolves our issues on the phone, or the next day, an engineer would come with spare parts to fix the issue.

I rate the solution’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE Compaq Server.

After surveying what was better for us, we came to Dell PowerEdge Rack Servers and stayed with it because it was good. Dell PowerEdge Rack Servers' price is better than HPE Compaq Server, and it's easy to rack mount. You don't need equipment to hang it on a rack. With other equipment, you need a screwdriver and a bolt. Dell PowerEdge Rack Servers are easy to hang and get out of the systems.

How was the initial setup?

The solution's initial setup is a bit complex because we have a fiber environment and a network environment, which we always have to configure. The fiber environment takes a lot of time. The network environment takes some time, wherein you install the OS and deploy your configuration file on it. The implementation is pretty fast and takes five to ten minutes. Then, you do all the configuring around it because you want to connect it to your power store.

What about the implementation team?

In our environment, it takes between 30 and 60 minutes to get the solution out of the box into a running system.

What other advice do I have?

The solution's power consumption has improved a lot. We always have two power supplies on it. When there's a power outage, and one doesn't work, we have the other spare one. The power consumption is always balanced over two. So, power consumption has gone from high to medium and is even lower now. We are not using the spinning disk anymore.

The solution's ability to handle the evolving needs of high-performance workloads is good. We have a couple of power racks exclusively used for SQL storage. Since the SQL databases are running on them, they need performance, and they perform perfectly.

The solution has helped reduce our unplanned production downtime, but that is because we are also using VMware. So, you can do downtime during the daytime and plan it. Our hardware doesn't power off once a year.

We check every month for OpenManage updates. We check the OpenManage appliance, get a catalog, look at it to see if there is new hardware or firmware, and always deploy them every month. So we are always on top of the new updates.

Overall, I rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a construction company with 10,001+ employees
Real User
Nov 17, 2022
Decreased time to deploy new data centers, improved IT staff's productivity and reduced unplanned downtime
Pros and Cons
  • "The iDRAC is an excellent service; it allows us to install and deploy our software remotely."
  • "Using the OpenManage console decreased the time it takes us to deploy new data centers; we can do in one hour what previously took us four hours."
  • "Overall, the solution is excellent, though Dell could improve the monitoring."
  • "Overall, the solution is excellent, though Dell could improve the monitoring."

What is our primary use case?

We are a construction company operating worldwide, and we use PowerEdge servers for local storage at our construction sites. Each site has its own infrastructure, including a Dell server. When construction is completed at one place, we decommission the server and then recommission it to another location. There are many Dell servers in the company, somewhere around 3000-5000.

I used the solution to create a cluster consisting of three servers plus storage, and it automatically failed over using VMware. The OS on top of VMware is usually Windows, which is used for financial systems.

We leverage native Windows OS security features in our environment; we need third-party security tools to ensure the safety of our servers. 

Our infrastructure is extensive, so we rely on the reliability of the servers. If a server is down, we need to deploy the support team to fix any issue. 

We use the solution as a kind of high server, and they are our go-to servers for data forms. The overall integration of our workloads with PowerEdge Rack Servers is critical.

To protect from malware and other firmware attacks, we use McAfee and other antivirus software. We have our firewall and other layers of protection.  

How has it helped my organization?

Using the OpenManage console decreased the time it takes us to deploy new data centers. We use efficient division of labor and the technologies offered by the solution, so we can do in one hour what previously took us four hours. 

OpenManage very much improved our IT staff's productivity. We are part of a larger organization, and there is Dell service worldwide. As such, we can centrally control firmware updates and turn the power on and off to the servers. This feature works very well for us. 

Using the solution reduced our unplanned downtime by 20% to 30%. 

What is most valuable?

The iDRAC is an excellent service; it allows us to install and deploy our software remotely.

The OpenManage app is another excellent service, and VMware supports it. There is no problem with drivers because we can get all of them via VMware or Dell.

The solution is an excellent platform for handling the needs of high-performance workloads, it's a good server for high performance.

The solution's approach to security with signed firmware, drift detection, and BIOS recovery is robust and accessible. We can monitor the security landscape easily via OpenManage. 

The solution's energy consumption is excellent for managing the power supply, as it is very efficient thanks to built-in power factor correction. The power consumption depends upon the load; it increases with a high CPU load, and we manage this through Windows. We can also use OpenManage to fine-tune the power management.  

The major market players are HP and Dell, and we find Dell to be the more cost-effective server. We're also satisfied with its features; the security, management, remote management, and reliability are all favorable.  

What needs improvement?

Overall, the solution is excellent, though Dell could improve the monitoring.

The solution could be more friendly in terms of cost. 

For how long have I used the solution?

I have worked at several companies using Dell PowerEdge Rack servers for over ten years. 

What do I think about the stability of the solution?

The solution is very stable and reliable. 

What do I think about the scalability of the solution?

The solution is scalable; we can increase capacity by adding CPU and memory as required.

How are customer service and support?

The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making changes, doing updates, or installing remotely. 

Which solution did I use previously and why did I switch?

I previously used HP servers, which are also good, but I switched due to the high cost.

How was the initial setup?

The initial deployment is straightforward, and that improved over time. Our project management is pleased with the quick deployment; nowadays, we can even deploy remotely. Deployment takes no more than one hour.

Our deployment strategy is to work remotely; technicians install a rack on site, and I can deploy as soon as I get iDRAC.

What was our ROI?

Typically, we receive an ROI. By the time construction has finished on a site, the server will already have covered its cost and more.

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than HP servers, but the price could always be better. 

Which other solutions did I evaluate?

We considered public cloud servers, but PowerEdge wins in cost versus public cloud. We also have a vast number of files and operate a large number of sites. One of our requirements is to store files locally, so we need to place physical servers at our locations. That's why we went with the Dell Technologies solution.

The latency of PowerEdge versus public clouds was critical to us as end users don't want issues on the network. Some people prefer to go with the cloud no matter the cost, but the price is essential for us, and the PowerEdge servers are more affordable, especially over the long term. In the short term, going with the cloud could be cheaper. 

What other advice do I have?

I rate the solution ten out of ten. 

We use the Dell OpenManage console for our PowerEdge Rack Servers, and it's easy to use.  

PowerEdge servers are a good choice, as many people use Dell services on the market, and we find Dell to be the most cost-effective server. In terms of long-term cost, we would choose this solution over a cloud solution every time, so I highly recommend this product.

I recommend a good server room or rack with air conditioning to provide a favorable physical environment for the servers. I also recommend a good network as we can use 10G nowadays, and a good network contributes to computation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Moshe Tzarfati - PeerSpot reviewer
Global Backup Admin Lead at Motorola Solutions
Real User
Jul 12, 2022
We can manage it remotely so it is useful for troubleshooting
Pros and Cons
  • "In regards to security, I have noticed that we can implement Active Directory to the iDRAC. It is more secure that way. Then, everyone can access it as they please."
  • "It is a good, high performance server."
  • "I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk."
  • "I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk."

What is our primary use case?

My division is backup. We use Dell PowerEdge Rack Servers powered by Intel to deploy backup systems to back up the entire area or region where we are setting it up. We actually use it as a media server for backup.

For this server, we bought several with a net of 30 terabytes to use with a memory of about 256 gigs.

How has it helped my organization?

We have benefited in performance, especially when installing the media server for the backup and performing backup for high performance and fast storage.

What is most valuable?

I like Dell PowerEdge Rack Servers powered by Intel. It is a good, high performance server. It is easy to manage, especially with the iDRAC. 

iDRAC is its most valuable feature. The management from the iDRAC port is useful for me because my server is located in Australia, and I need to manage it from Israel. Therefore, it is useful for troubleshooting.

There is flexibility to use a lot of storage on the server. It has the ability to have it as a RAID and support that. This is most useful for me in the case of a malfunction in one or two drives. It is like having a server and storage together, i.e., hyperconverged. We can manage this remotely.

In regards to security, I have noticed that we can implement Active Directory to the iDRAC. It is more secure that way. Then, everyone can access it as they please.

We use Intel Xeon Scalable processors in our PowerEdge Rack Servers. They have very much helped to improve the performance of our targeted workloads. 

What needs improvement?

I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk.

There is some improvement needed in the site (with its arrangement) when trying to find some configuration or troubleshooting matches.

For how long have I used the solution?

We just bought two Dell PowerEdge Rack Servers for a region. We installed them about a month ago.

What do I think about the stability of the solution?

It is very stable.

I am using it for backup, so it has to be reliable. Even in cases where there is downtime, we can then use the solution to retrieve data. 

What do I think about the scalability of the solution?

Its scalability is great. I can add more storage and shelf to that server.

How are customer service and support?

I have not yet needed the help of Dell support for PowerEdge Rack Servers. In the past, I have enjoyed my experience with Dell support for storage. I would rate them as eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we had an old HPE server that was backing up systems but taking a lot of time. Now, with the Intel Xeon and Dell server, it is a lot faster.

The HPE server was no longer supported, so we tried to check with some other vendors. Because of its flexibility to have more storage and scalability, we choose Dell PowerEdge Rack Servers.

How was the initial setup?

The deployment of PowerEdge Rack Servers was new for me since I used to work with HPE servers. The setup was a little bit different, but it was easy to catch up and do the installation.

It took several minutes to determine how to work with PowerEdge and configure the BIOS. The one thing that surprised me is the ability to configure the BIOS from the iDRAC, not going directly inside the BIOS in order to do so.

What about the implementation team?

I deployed it.

What was our ROI?

We installed the servers, and they are currently working.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are fair.

Which other solutions did I evaluate?

We evaluated HPE, Dell, and IBM. We chose Dell PowerEdge mostly because of the price and extendability.

What other advice do I have?

It is easy to manage and extendable. Compared to other vendors, the prices are much lower. Go for it.

I would rate Dell PowerEdge Rack Servers as 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager - Cyber app Security at Amdocs
Real User
Jul 11, 2022
Easy to manage, maintain, and install
Pros and Cons
  • "It is very easy and seamless to use the OpenManage console for lifecycle management or PowerEdge Rack Servers. It is one of the best solutions in the market today to manage the lifecycle of services."
  • "It is very easy and seamless to use the Dell OpenManage console for the lifecycle management of PowerEdge Rack Servers, and it is one of the best solutions in the market today to manage the lifecycle of services."
  • "It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain."
  • "It is not good in terms of its energy consumption for a large-scale deployment."

What is our primary use case?

It is used for data center service.

PowerEdge Rack Servers powered by Intel are good for handling the evolving needs of high-performance workloads with classical use cases.

My company has thousands of customers. We are resellers as well as implement Dell PowerEdge Rack Servers in our organization.

How has it helped my organization?

My organization provides software or application stacks for many organizations. So, Dell PowerEdge Rack Servers add a lot of benefits for integration and testing purposes. It is also a solution for small-scale deployment at remote locations.

PowerEdge Rack Servers have affected the overall flexibility of our operations or business.

For labs, when you don't need a high SLA, HA, or other expensive support and maintenance fees, then it is very easy to deploy these servers. You pay CapEx but the usage for day two is easier.

What is most valuable?

It is easy to manage, maintain, and install.

The new stuff with AI, Hyperscale, and HPC for all sorts of general compute purposes makes it the best solution that you can have today.

PowerEdge Rack Servers’ approach to security with its signed firmware, drift detection, and BIOS recovery is very good. This is the natural behavior today in the market. All vendors provide it, including Dell.

It is very easy and seamless to use the Dell OpenManage console for the lifecycle management of PowerEdge Rack Servers. It is one of the best solutions in the market today to manage the lifecycle of services.

What needs improvement?

It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for 25 years.

What do I think about the stability of the solution?

PowerEdge Rack Servers powered by Intel are easier to handle in regards to upgrade and maintenance than any other solutions. It saves us over 50% of our time.

What do I think about the scalability of the solution?

Usually, it is a very good solution for small-scale environments and environments that have difficulty providing services since the maintenance of PowerEdgeRack Servers is easier relative to any other solutions. Therefore, if you go for small-scale deployments, then PowerEdge Rack Servers powered by Intel are very simple and cost-effective.

How are customer service and support?

The technical support from Dell is good. If you have an issue, the tech support is better than Lenovo and about the same as HPE. 

I would rate Dell's technical support as 8.5 out of 10, which is very good. While the technical support is very good, they are not perfect. You need to wait, and sometimes you need to escalate, which is a process. At the end of the day, it is economies of scale.

How would you rate customer service and support?

Positive

How was the initial setup?

The rack and stack takes a couple of hours, maybe less. The overall installation depends on the use case. In general, it takes about two to three days to have a full working solution.

What was our ROI?

Intel's Optane memory has helped save money when adding memory capacity, compared to adding the same amount of DRAM.

The use of Dell's OpenManage console has decreased the time it takes to deploy new data centers.

What's my experience with pricing, setup cost, and licensing?

The overall pricing and licensing are fair according to the market.

Because it is pay-per-use, there is a large offering from the application and software. This is what the customer requires, and I need to provide whatever they want. If they want to use the cloud, i.e., hyperscales as a solution, then I need to provide an application that will run on top. For me, it is a no-brainer. It is whatever the customer wants. 

In general, going to the public cloud has its benefits since the CAPEX is low and the OPEX is pay-per-use. However, you need to arrange your application and software in a way that will modernize and utilize the cloud economically. This is the downside of things.

Which other solutions did I evaluate?

We are a big company, so we are always evaluating everything.

For general purpose small-scale deployments, it has easy rack and stack and maintenance. For edge locations, this is the best solution that the market currently has to offer. 

Today, we are looking at other solutions other than Intel, such as AMD, because of the cost as well as the quantity of the cores that you can get for the same amount of use or footprint. 

There are also other solutions that are more cost-effective, but you can currently only get them on the cloud, like AWS Graviton, which is based off of ARM processing units. Currently, ARM is being provided only on cloud services. I haven't seen anyone provide ARM on-prem. However, if somebody provides a cost-effective, on-prem ARM, then we will consider going for ARM processing units.

I always prefer Dell because it is easier to maintain.

What other advice do I have?

It used to have a very good effect on IT staff's productivity. However, the problem has now moved from the infrastructure to the upper layer.

I like the R640 model the best. 

I would rate Dell PowerEdge Rack Servers as nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
JEAN Quesada - PeerSpot reviewer
CIO at Grupo Monge
Real User
May 18, 2022
Fast to implement with good performance and helpful support
Pros and Cons
  • "The go-to-market implementation was pretty fast."
  • "With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance."
  • "They could improve the time between new versions of the product."
  • "They could improve the time between new versions of the product."

What is our primary use case?

We made a renovation of our infrastructure, and the problem we're solving is our performance and it is collectivity in our infrastructure too.

How has it helped my organization?

We have a full-scale infrastructure for six countries and are able to centralize it. With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance. The centralization of the platform for the company helped immensely.

What is most valuable?

The go-to-market implementation was pretty fast. The go-to-market speed for us was pretty important at the time we had to implement that infrastructure. 

In terms of the performance of the servers, I'm already pretty comfortable with that.

When it comes to PowerEdge rack servers handling the evolving needs of workloads, I have support from Dell partners. They constantly assess improvements for us and other versions of items on products. I keep up to date with it via my partners.

We use Dell's Optane to obtain memory in the PowerEdge environment. It helped save money in that aspect, as far as adding memory capacity. We used to negotiate these kinds of platforms and renewal with our partners on a full scale. We have a lot of cost-saving with this infrastructure.

PowerEdge helped to reduce unplanned production downtime. We have an IT continuity plan that is actually based on the infrastructure we already have implemented with Dell.

What needs improvement?

They could improve the time between new versions of the product. They could move faster, or maybe offer a little bit more support from the partners.

For how long have I used the solution?

We've been using the solution for four years.

What do I think about the scalability of the solution?

We have 6,500 people across six countries using the platform.

How are customer service and support?

We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time to get an answer from Dell. However, we get pretty good support from those folks.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had used HP solutions and others as well. We changed as I had some experience with this product and we had comfort in the security that Dell gives us as a platform. The cost and the go-to-market implementation alongside the partner support are the main drivers we looked at when changing.

How was the initial setup?

I was involved in the setup of the product. It was both easy and difficult to set up. However, thanks to the partner, it was more easygoing. There were a lot of people and it was useful to have somebody help as well.

We have a pretty big platform. It took two and a half months to implement the solution. That said, for our needs, it was pretty fast. We had to deal with multiple locations and we migrated everything to just one. We centralized the entire platform.

What about the implementation team?

We had a great partner and planner involved.

What's my experience with pricing, setup cost, and licensing?

For us, it makes more sense to have an on-premise platform rather than a cloud due to the cost. The cost-saving we have in the on-premises platform still is the driver.

Which other solutions did I evaluate?

We did consider public cloud servers before choosing PowerEdge Racks. We looked at servers for AWS, Azure, and others.

What other advice do I have?

I'd rate the solution ten out of ten. We are quite satisfied.

It's a good scalable product. It's a good cost-saving product too. That aspect helps us as a company. In my experience, it's a pretty good implementation too. 

I'd advise new users to keep up with the timing of new deployments. That way, you can take advantage of new features. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.