We have a lot of use cases. We have many virtual machines on them that we use for development. We have a development department with us. They work on the machines that we have installed via HPE.
IT-administrator at a tech services company with 11-50 employees
Highly reliable and scalable servers with excellent customer service
Pros and Cons
- "We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal."
- "They can consider making them smaller in physical size but retain the same quality and the same security."
What is our primary use case?
How has it helped my organization?
By implementing Dell PowerEdge Rack Servers, we wanted everything to be in-house so that we could manage it ourselves. We essentially wanted to have it all in our hands. We did not want to outsource it.
So far, these servers have been satisfactory and very reliable. Of course, we maintain updates; that is a part of it, and we plan accordingly to restart the entire machine, etc. A lot of it is automated in-house.
They have definitely improved our organization. We have centralized everything, which is the advantage. With Dell PowerEdge Rack Servers, we essentially operate hardware and have various applications and solutions on one platform. They have had a significant impact on security, and there is also reliability. When you have peak loads, you can adjust accordingly. That is a definite advantage with such a machine.
In terms of energy consumption, I do not know what the consumption is, but the trend is towards machines consuming less. Dell probably needs to keep up with other manufacturers and reduce consumption. It is also likely a reason why many companies are trying to move away from traditional servers, or in our case, towards Azure Cloud, because they also want to save energy.
Dell PowerEdge Rack Servers have definitely helped a lot in terms of the sustainability goals. I am new to the company, but from what I have gathered, we used to have a separate machine for each application area. In other companies where I have been, we had, in some cases, up to 80 machines. With Dell PowerEdge Rack Servers, we could streamline the entire server landscape we had. They are designed for that purpose.
Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. In the past, we had a separate machine for each application, but now, everything is centralized. One hardware has everything on it. We have reliability, and the VMs can be moved back and forth depending on the load.
What is most valuable?
We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal. I have been very satisfied with it, at this company or elsewhere. That was the reason why we stuck with Dell. Good service is one of the reasons.
There are other aspects of quality. These servers are very reliable. We hardly had any failures. A hard drive replacement is routine, depending on what is built in, but otherwise, the quality has been excellent.
What needs improvement?
In general, our long-term goal is to have everything in Azure. We also work with Office 365, and we want to have everything essentially in one place. Above all, the hardware we have on-site does not need to be maintained anymore because it takes time and money. We want to simply move away from this aspect. I am not a decision-maker, but if it were up to me, I would probably prefer to have these servers rather than somewhere in the cloud.
They can consider making them smaller in physical size but retain the same quality and the same security. That can be an option. They do not necessarily need such a large cabinet.
Buyer's Guide
Dell PowerEdge R-Series
February 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for five to six years.
What do I think about the stability of the solution?
These servers are stable. Their reliability is just right.
What do I think about the scalability of the solution?
I would rate them a ten out of ten in terms of scalability.
How are customer service and support?
I am super satisfied with their support. I am impressed. It is great. Assistance is quick, and technicians are there right away. It, of course, depends on the contract you have. We get immediate support. It is top-notch. They should keep it up.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my current company, I have not used any other servers. I am new here, but we have always used Dell. In my previous company, we used HPE extensively, but we moved away from it due to issues with quality and service. Unfortunately, HPE was not as good in terms of service. So, we switched to Dell. The service was a factor for the change.
What's my experience with pricing, setup cost, and licensing?
Licensing is according to the machines you have. It is a part of the process. I am not familiar with the prices, but from a company's perspective, the more cost-effective, the better, especially when managing a large infrastructure.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a ten out of ten. In all the companies where we used Dell, I was always satisfied. That is why the decision was made back then to move away from other manufacturers and switch to Dell. I am not a decision-maker, but if I could decide, I would still stick with the physical aspect because I prefer having the device physically with me, being able to take care of it, and seeing it, rather than it being somewhere in the cloud. I am not a decision-maker, but I would choose Dell.
Foreign Language:(German)
Höchst zuverlässige und skalierbare Server mit exzellentem Kundenservice
Wie lange nutzen Sie schon Dell PowerEdge Rack Server?
Ich nutze Dell PowerEdge Rack Server seit fünf bis sechs Jahren.
Was ist Ihr Hauptanwendungsfall für diese Lösung? (Bitte geben Sie Details zu Ihrer Umgebung an.)
Wir haben viele Anwendungsfälle. Wir haben viele virtuelle Maschinen, die wir für die Entwicklung nutzen. Wir haben eine Entwicklungsabteilung bei uns. Sie arbeiten auf den Maschinen, die wir über HPE installiert haben.
Bitte teilen Sie uns mit, wie Dell PowerEdge Rack Server Ihr Unternehmen verbessert haben. Wenn nicht, erklären Sie bitte, warum nicht.
Mit der Implementierung von Dell PowerEdge Rack-Servern wollten wir alles im Haus haben, damit wir es selbst verwalten können. Wir wollten im Grunde alles in unseren Händen halten. Wir wollten es nicht auslagern.
Bislang waren diese Server zufriedenstellend und sehr zuverlässig. Natürlich kümmern wir uns um Updates, das gehört dazu, und wir planen entsprechend, die gesamte Maschine neu zu starten usw. Vieles davon wird intern automatisiert.
Sie haben unsere Organisation definitiv verbessert. Wir haben alles zentralisiert, das ist der Vorteil. Mit den Dell PowerEdge Rack-Servern betreiben wir also im Wesentlichen Hardware und haben verschiedene Anwendungen und Lösungen auf einer Plattform. Sie haben sich erheblich auf die Sicherheit ausgewirkt, und auch die Zuverlässigkeit hat sich verbessert. Wenn Sie Spitzenlasten haben, können Sie sich entsprechend anpassen. Das ist ein klarer Vorteil bei einer solchen Maschine.
Was den Energieverbrauch angeht, so weiß ich nicht, wie hoch der Verbrauch ist, aber es geht in Richtung weniger verbrauchender Maschinen. Dell muss wahrscheinlich mit den anderen Herstellern mithalten und den Verbrauch senken. Das ist wahrscheinlich auch ein Grund, warum viele Unternehmen versuchen, von traditionellen Servern wegzukommen, oder in unserem Fall zur Azure Cloud, weil sie auch Energie sparen wollen.
Die PowerEdge Rack Server von Dell haben uns bei der Erreichung der Nachhaltigkeitsziele definitiv sehr geholfen. Ich bin neu in dem Unternehmen, aber soweit ich weiß, hatten wir früher für jeden Anwendungsbereich eine eigene Maschine. In anderen Unternehmen, in denen ich tätig war, hatten wir in einigen Fällen bis zu 80 Maschinen. Mit den PowerEdge-Rack-Servern von Dell konnten wir die gesamte Serverlandschaft rationalisieren, die wir hatten. Sie sind genau für diesen Zweck konzipiert.
Dell PowerEdge Rack Server haben sich auf die Gesamtflexibilität unseres Betriebs ausgewirkt. Früher hatten wir für jede Anwendung einen eigenen Rechner, aber jetzt ist alles zentralisiert. Alles ist auf einer Hardware untergebracht. Wir haben Zuverlässigkeit, und die VMs können je nach Auslastung hin- und hergeschoben werden.
Welche Funktionen waren für Sie am wertvollsten, und warum?
Wir schätzen die Qualität dieser Produkte. Ich habe auch mit HPE und anderen Herstellern zu tun gehabt. Was den Service angeht, ist Dell sehr optimal. Ich bin damit sehr zufrieden, ob bei diesem Unternehmen oder anderswo. Das war der Grund, warum wir bei Dell geblieben sind. Der gute Service ist ein Grund dafür.
Es gibt noch andere Aspekte der Qualität. Diese Server sind sehr zuverlässig. Wir hatten kaum Ausfälle. Ein Festplattenwechsel ist Routine, je nachdem, was eingebaut ist, aber ansonsten war die Qualität hervorragend.
In welchen Bereichen könnten die Dell PowerEdge Rack Server verbessert werden?
Im Allgemeinen ist es unser langfristiges Ziel, alles in Azure zu haben. Wir arbeiten auch mit Office 365, und wir wollen im Prinzip alles an einem Ort haben. Vor allem muss die Hardware, die wir vor Ort haben, nicht mehr gewartet werden, weil das Zeit und Geld kostet. Wir wollen uns von diesem Aspekt einfach verabschieden. Ich bin kein Entscheidungsträger, aber wenn es nach mir ginge, würde ich diese Server wahrscheinlich lieber haben als irgendwo in der Cloud.
Sie können in Betracht ziehen, sie in ihrer physischen Größe zu verkleinern, aber die gleiche Qualität und die gleiche Sicherheit beizubehalten. Das kann eine Option sein. Sie brauchen nicht unbedingt einen so großen Schrank. Das wäre eine interessante Option.
Haben Sie zuvor eine andere Lösung genutzt und wenn ja, warum haben Sie gewechselt?
In meinem derzeitigen Unternehmen habe ich keine anderen Server verwendet. Ich bin neu hier, aber wir haben immer Dell verwendet. In meinem vorherigen Unternehmen haben wir viel mit HPE gearbeitet, aber aufgrund von Problemen mit der Qualität und dem Service haben wir diese Firma verlassen. Leider war HPE in Bezug auf den Service nicht so gut. Also sind wir zu Dell gewechselt. Der Service war ein wichtiger Grund für diesen Wechsel.
Haben Sie vor Ihrer Entscheidung andere Lösungen bewertet? Wenn ja, welche?
Wir haben keine anderen Lösungen bewertet.
Was würden Sie hinsichtlich der Einrichtungskosten, der Preise und/oder der Lizenzierung empfehlen?
Die Lizenzierung richtet sich nach den Maschinen, die Sie haben. Sie ist ein Teil des Prozesses. Ich bin mit den Preisen nicht vertraut, aber aus der Sicht eines Unternehmens ist es besser, je kosteneffizienter es ist, insbesondere bei der Verwaltung einer großen Infrastruktur.
Was halten Sie von der Skalierbarkeit dieser Lösung?
Was die Skalierbarkeit angeht, würde ich sie mit zehn von zehn Punkten bewerten.
Was halten Sie von der Stabilität dieser Lösung?
Diese Server sind stabil. Ihre Zuverlässigkeit ist genau richtig.
Wie war die Ersteinrichtung, einfach oder komplex und in welcher Hinsicht?
Ich war an der Ersteinrichtung nicht beteiligt.
Wie sind Ihre Erfahrungen mit dem Kundendienst und dem Support?
Ich bin sehr zufrieden mit dem Support. Ich bin beeindruckt. Er ist großartig. Die Hilfe ist schnell, und die Techniker sind sofort erreichbar. Das hängt natürlich von dem Vertrag ab, den Sie haben. Wir erhalten sofortige Unterstützung. Das ist erstklassig. Das soll so bleiben.
Wie würden Sie diese Lösung auf einer Skala von 1-10 für Service und Support bewerten?
10
Wie bewerten Sie die Dell PowerEdge Rack Server auf einer Skala von 1-10 (1=schlechteste, 10=beste)? Bitte geben Sie Details an.
Ich würde Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten. In allen Unternehmen, in denen wir Dell im Einsatz hatten, war ich immer zufrieden. Deshalb wurde damals die Entscheidung getroffen, die anderen Hersteller zu verlassen und zu Dell zu wechseln. Ich bin kein Entscheidungsträger, aber wenn ich mich entscheiden könnte, würde ich immer noch bei dem physischen Aspekt bleiben, weil ich es vorziehe, das Gerät physisch bei mir zu haben, mich darum kümmern zu können und es zu sehen, anstatt es irgendwo in der Cloud zu haben. Ich bin kein Entscheidungsträger, aber ich würde mich für Dell entscheiden.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Infrastructure Architect at a healthcare company with 10,001+ employees
The processor and management-related features are very easy to manage but it does not have the in-process memory encryption technology
Pros and Cons
- "Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability."
- "Currently, the solution does not have the in-process memory encryption technology."
What is our primary use case?
We use Dell PowerEdge Rack Servers for running SQL and Oracle DB.
What is most valuable?
Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability. The solution's processor and management-related things are very easy to manage. The other valuable feature of the solution is the disk mirroring and RAID 5.
It's flexible to include additional memories in the solution. It's a hot-pluggable thing where we can remove and add something without switching up the whole system.
What needs improvement?
Currently, the solution does not have the in-process memory encryption technology. All Intel and AMD processors are now integrating with their CPUs. Dell can add that to the processor so that whenever it does any processing, it will just encrypt those into the memory. That is a new technology most cloud providers are following through with right now.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for six to seven years.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers is a scalable solution.
Which solution did I use previously and why did I switch?
We previously used some of the IBM Power Series to host Linux-based operating systems. We also use NetApp storage.
How was the initial setup?
The solution’s initial setup is easy.
What was our ROI?
We have seen a monetary return on investment with Dell PowerEdge Rack Servers.
What other advice do I have?
Dell PowerEdge Rack Servers are better suited for database applications, and they support a lot of applications.
The solution's Cyber Resilient Architecture approach to security has good features like file integration and monitoring. Since a lot of ransomware and cybersecurity attacks happen nowadays, the data should be encrypted end to end. That will give more security to the customer or whoever is using it.
The solution is more suited for database applications. It gives more efficiency in processing CPUs and gives constant improvements in performance.
Dell PowerEdge Rack Servers has reduced our unplanned production downtime by 5% to 10%. We have annual maintenance, where we easily do a lot of software and firmware upgrades.
Overall, I rate Dell PowerEdge Rack Servers a seven out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Dell PowerEdge R-Series
February 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
Team Manager at a tech services company with 51-200 employees
Helps with computing, storage, and server capacity for our back-end and front-end workloads
Pros and Cons
- "The product is reliable."
- "The product must improve its integration with VMware."
What is our primary use case?
We are using R640 and R740 models. We use the solution as the back end and front end of our environment.
How has it helped my organization?
We use it for computing, storage, and server capacity for our back-end and front-end workloads.
What is most valuable?
The product provides good quality for its price. PowerEdge is one of the best in the market. We have been using it for 12 to 15 years, and the server has broken only once. The product is reliable. It is really important for us. The tool delivers everything we need. It does what we want it to do.
What needs improvement?
The product must improve its integration with VMware. It is really important to us. They should make the management more out of the box so we have less maintenance.
For how long have I used the solution?
I have been using the solution for 12 to 15 years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The scalability depends a little bit on the software we use.
How was the initial setup?
The initial setup is pretty easy. It is an out-of-the-box experience. It's plug-and-play. We click it in, attach the cables, and start.
What's my experience with pricing, setup cost, and licensing?
As an enterprise customer, the pricing is fine for us. There are also possibilities to interact over the price and discuss. We have no complaints.
Which other solutions did I evaluate?
We have evaluated HPE and Cisco. The main difference we noticed is interoperability. We use a lot of VMware software. The integration with Dell is always perfect. It is a big advantage for us. HPE lacks interoperability.
What other advice do I have?
The Cyber Resilient Architecture approach is a good step. Hackers always try to get into infrastructures or use ransomware to encrypt files. Dell has taken it very seriously. We can see there's a lot of development in PowerEdge. New services are coming out. It's more powerful. It also has less energy consumption. They're going in the right direction.
We use the OpenManage console to patch our servers. It made some really good developments in the last few years. We can just press a button, and the upgrade continues. We're very happy with it. It has made our staff's work easier and reduced the time spent on tasks. A task that took us 40 hours before now takes us 20 hours to complete.
The product has provided us with reliability in a positive way.
HPE and Lenovo are the product's competitors.
Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Manager at a retailer with 1,001-5,000 employees
The lifecycle management with iDRAC works really well and helps with maintenance and keeping track of what we have in our company
Pros and Cons
- "The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company."
- "We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company."
What is our primary use case?
I use Dell PowerEdge Rack Servers in my company, mostly for virtualization and also for some applications running directly on physical machines.
What is most valuable?
The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company.
The product offers a bit of a larger landscape to manage the entire environment. There is a feature that allows you to see the power distribution the rack servers in your environment use.
The product has some other features that were really beneficial for my company and made it easier for us to work with the systems, as it became easier to expand and fix them online.
What needs improvement?
We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company. It would have been easier for my company to deal with the product if the two storage cards provided during the solution's onboarding process of the expensive versions of the solution were available for the slightly simpler versions of the tool.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for six years.
What do I think about the stability of the solution?
In our company, we have had some really good results with the product's hardware, but we also had a couple of sets of hardware be bought that had a lot of memory errors, so we needed to have a lot of DIMM hardware replaced. In my company, we had really stable sets of hardware and not-so-stable ones as well.
What do I think about the scalability of the solution?
The range of systems under Dell PowerEdge Rack Servers is large enough to have both small enough systems and large enough systems, so the product's scalability is fine.
How are customer service and support?
It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can say that the solution's technical support works really well, so it's okay. In our company, we can schedule a replacement part very quickly with the help of the solution's technical support.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my company, we had experienced too many hardware failures with our previous solution supplier, HPE.
How was the initial setup?
My company's tools for deployment had to be modified to take care of the product's deployment phase. The product's deployment phase was not super complicated, but it did take my company a couple of weeks to build it up and to make it work, which was not too bad. The aforementioned process would have been the same for every other company as well, so it was okay, in my opinion, since it was not worse than the processes of some other tools.
What's my experience with pricing, setup cost, and licensing?
I don't know about the product's licensing part. Price-wise, it is an okay product. I believe that the cheaper the better, but I think that the product's price is okay.
Which other solutions did I evaluate?
As a part of my company's evaluation process, we considered Supermicro against Dell PowerEdge Rack Servers. Compared to Supermicro, Dell PowerEdge Rack Servers are a bit cheaper, but the product's con stems from the fact that we had to do too many things in our company to make it work. The amount of effort to maintain all of it and to build or maintain it all was too much. Though the product was a little bit more expensive than Supermicro, its management features were way more extensive, which made a difference for us in our company.
What other advice do I have?
In my company, we were trying to resolve some particular issues through the implementation of Dell PowerEdge Rack Servers, as we had experienced too many hardware failures with our previous solution supplier, HPE.
PowerEdge Cyber Resilient Architecture's approach to security, including the silicon-based root of trust, signed firmware updates, and user access security, works well, but my company doesn't have many sales-related areas to report.
The assessment of Dell PowerEdge Rack Servers for energy consumption in my company is not much of a big deal for us. In our company, we saw that the energy consumption of the product depends on which role of the machines it is concerned with, especially when it came to the more mission-critical servers which we used to use in high-performance mode, causing them to use more power because it helped make our company quicker which in turn helped with the generation of higher revenue for us. Power consumption was not much of an issue like a couple of years ago, meaning it has changed a bit. Our company has B Corp certification, causing us to look towards areas like the product's energy consumption since it is much more important now than it used to be in the past.
In terms of the concept of power or energy consumption of the product, I can say that it fits and helps meet my company's requirements because of the different power profiles we can deploy.
In my company, we don't use OpenManage Enterprise.
The overall flexibility of our organization's operations with the use of PowerEdge Rack Servers has been okay, as we usually use virtualization software on top of the product, giving us big-sized machines.
There are a lot of options that one can opt for when using the solution. I like how my company talks with people inside Dell to help us with what we need or figure out how to do something. If you look at the product from a broader perspective, it works really well as a large package.
I rate the overall solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech vendor with 10,001+ employees
Best support, easy to deploy and manage, and capable of supporting all types of workloads
Pros and Cons
- "You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers."
- "Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware."
What is our primary use case?
We're using it for various purposes, such as DB servers, web servers, application servers, file servers, print servers, etc.
How has it helped my organization?
We can use the OpenManage console for managing multiple rack servers. We can manage all of them in a single console. The firmware can be pushed on multiple servers via the OpenManage console. It's very user-friendly, and it makes it easy to download and update the firmware. There are multiple options. If I have 15 servers of the same model, to update the firmware, I don't need to download the firmware on each server. With the OpenManage console, we can download it just once and then push it to multiple servers.
The OpenManage console has affected our IT staff’s productivity. Upgrading firmware on each server generally takes two hours. So, upgrading firmware on multiple servers would take a lot of time. For example, for 15 servers, it would take at least 30 hours, whereas, with the OpenManage console, we can update all the servers within two hours.
The OpenManage console also decreases the time it takes to deploy new data centers. It would take more time to deploy the individual servers.
We can use Dell Lifecycle Controller for remote server management. If something happens, I use the iDRAC console to check the impact. It's easy to identify the issue from the iDRAC console. If there is a blue screen or purple screen, it's a hardware-related or software-related issue. I am based in India, but I can easily support US operations. iDRAC allows me to work remotely to troubleshoot. So, troubleshooting, as well as firmware downloads and updates, are very easy. All the firmware and drivers are available on a single page. I can download or update the firmware if there is a purple screen or a driver is missing. In the OpenManage console, everything is visible. We can see the installed version and the available version in a single console. It shows anything that is non-compliant in your list. If my environment has 1,000 servers, it will show whether all 1,000 servers are up to date or not. I can then identify and plan for the firmware updates. After updating the firmware, the hardware runs smoothly.
It supports multiple operating systems. I have experience installing Windows servers, ESXi, and Linux. It's not only for Windows. We use the VMware ESXi operating system. On ESXi, we run around 6,000 virtual servers. We have app servers, DB servers, and file servers. There are also manufacturing applications, where they are running robotic machines. So, there are different applications running.
What is most valuable?
You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers.
PowerEdge rack servers are good in terms of energy consumption.
What needs improvement?
Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware.
For how long have I used the solution?
I have 15 years of experience in the IT industry. I have worked in multiple companies, and I have more than 10 years of experience with Dell hardware. I have worked with Dell PowerEdge R720, R730, R740, R830, R840, and R940, and I have also worked with Dell PowerEdge VRTX Chassis M630 and M640.
What do I think about the stability of the solution?
Dell hardware is not as stable as HP hardware.
How are customer service and support?
Their support is number one worldwide. I never got that much support with other hardware. I would rate them a 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have also worked with HP hardware in one of the companies. In five years, I generally did not see any issues with HP hardware, but in case I had any problem with hardware, they took more than 10 days to replace the hardware or troubleshoot the problem. I don't like that. Whereas Dell provides support within four hours for hardware replacement. They provide better support. Within four hours, they arrange for a replacement. Their support is number one. I would recommend Dell because their support is very good.
Dell's hardware is not as stable as HP's. We see multiple issues, such as hard disk failures. We need to apply updates or patches. Dell is user-friendly. So, it's very easy to apply and download, but the hardware is not stable. This is the only part that needs to be developed from Dell's side.
HP is more expensive than Dell. Dell provides better quotes. They give multiple options to buy the hardware.
How was the initial setup?
Its deployment is very easy. Anybody can deploy it. They provide everything. Its deployment is easy and user-friendly.
For deployment, we have customized ISO for our environment. We use that. For ESXi, we are using the Dell custom image that they provide on their website. We can download that directly from there, and that's it.
What's my experience with pricing, setup cost, and licensing?
One of the clients has been offered a price of $18,000 instead of the regular price of around $25,000.
What other advice do I have?
It supports everything. You can install anything you want. If you want DB, you can do that. If you need high-performance workloads, you need to increase storage capacity. It depends on the configuration, but it will support that. The PowerEdge server has 16 slots. You just need to buy maximum capacity during the purchase.
I would rate Dell PowerEdge Rack Servers a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Take up less space and are easier to handle
Pros and Cons
- "Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle."
- "The management of the security architecture could be improved. It takes some time and can be challenging."
What is our primary use case?
I have been using PowerEdge servers primarily for file storage.
How has it helped my organization?
Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle.
What is most valuable?
The OpenManage Console improves our IT staff productivity by simplifying platform management. We can keep track of all those servers and do more jobs. The server effectively handles the evolving needs of high-performance workloads.
What needs improvement?
The management of the security architecture could be improved. It takes some time and can be challenging.
For how long have I used the solution?
I have been using PowerEdge servers for over 20 years.
What do I think about the stability of the solution?
The overall stability is okay. We had some disk issues with an older version, but newer versions have worked fine.
What do I think about the scalability of the solution?
PowerEdge infrastructure is scalable, but we don't have much need to scale it.
Which solution did I use previously and why did I switch?
We used HP servers before. The main differences between HP and Dell are price and management. Dell is better priced.
How was the initial setup?
The initial setup was straightforward. We deployed PowerEdge in-house using OpenManage.
What was our ROI?
The biggest return on investment for me is the stability of the product.
What's my experience with pricing, setup cost, and licensing?
Dell is priced better than alternative solutions.
What other advice do I have?
I rate Dell PowerEdge eight out of 10. PowerEdge servers have improved the overall flexibility of our operations and business a little by simplifying operations and rationalizing placement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Teamleitung Technical Sales at a tech services company with 51-200 employees
Efficient and adaptable server solution that offers robust performance, scalability and reliability
Pros and Cons
- "The standout feature is the remote control accessibility, which allows our team to access and manage the servers locally or remotely."
- "There might be room for improvement in terms of efficiency, particularly with PowerEdge servers."
What is our primary use case?
We continuously expand our data center infrastructure with Dell PowerEdge Servers, deploying virtualization platforms across multiple data centers. As our computing needs grow, we consistently require additional compute resources, leading to ongoing expansion efforts. Each month sees the addition of new PowerEdge Servers to accommodate our evolving requirements.
How has it helped my organization?
The most significant benefit we've experienced is the simplicity of working with a single vendor. This streamlined approach has greatly improved our service level experience. Whenever there's an issue, we can quickly reach out to them and receive prompt replacements or support. With ProSupport, the reliability and responsiveness of Dell's support services are truly impressive. We have peace of mind knowing that our technical needs will be addressed swiftly, often with next-day solutions.
Efficiency and power consumption have seen improvements in the last generation of servers. However, it's important to note that these aspects are largely comparable across vendors when utilizing the same hardware components.
The cyber-resilient architecture is a crucial feature, particularly for security purposes. Its inclusion provides reassurance for us as hosts, allowing us to confidently communicate to our customers that we employ this advanced technology in our data centers. This enhances our credibility and serves as a point of trust when engaging with our clients.
PowerEdge Servers have significantly reduced unplanned production data shutdowns, particularly compared to our previous experience with Dell, when we encountered frequent shutdowns due to hardware malfunctions, but with PowerEdge, downtime has been consistently minimal for the past five years. This improvement has greatly benefited both us and our customers, as it allows us to provide services with much better SLAs.
The adoption of the OpenManage Console has impacted our productivity positively as we are currently in the process of rolling it out for our servers.
What is most valuable?
The standout feature is the remote control accessibility, which allows our team to access and manage the servers locally or remotely. We primarily utilize these servers for virtualization, running VMware to consolidate them into a large data center. This setup perfectly aligns with our specific requirements, and our technical team thoroughly enjoys working with it. We've experienced fewer issues compared to previous hardware solutions from other providers. With PowerEdge servers, our stability has significantly improved.
What needs improvement?
There might be room for improvement in terms of efficiency, particularly with PowerEdge servers. However, it's worth noting that this issue isn't unique to Dell but rather a general concern across the industry.
For how long have I used the solution?
We have been using it for almost twenty years.
What do I think about the stability of the solution?
Stability is paramount, and it's the feedback we consistently receive from our technicians. When we seek their advice on hardware selection for various solutions, they consistently recommend Dell without hesitation.
What do I think about the scalability of the solution?
Scalability is a strong suit, particularly for our high-demand usage scenarios. We leverage storage virtualization with VMware installation, initially setting up nodes with lower capacity. As our needs grow, we can easily expand storage by adding more nodes or increasing capacity. This scalability extends to our infrastructure, allowing for flexible expansion and adaptation as required.
How are customer service and support?
In general, it's common to encounter issues, especially during late hours when support might not be readily available. However, we haven't faced significant problems with our PowerEdge servers. Any challenges we've encountered are more often related to client devices, such as laptops from Dell. When it comes to server support, our experience has been excellent, almost rating it a perfect ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When comparing Dell PowerEdge servers and services to other options on the market, it's challenging for us to provide a comprehensive evaluation because the majority of our servers in the data center are Dell. Therefore, our main frame of reference is Dell versus alternative solutions. According to feedback from our technicians, Dell is typically preferred over other brands like Dell due to its perceived stability. This comparison is primarily focused on hardware solutions rather than support services.
How was the initial setup?
Deploying Dell PowerEdge servers is straightforward and efficient. It saves us a significant amount of time since it's mostly plug-and-play, with minimal setup required. Our technicians have become accustomed to the process, with approximately fifty percent of the time previously spent on setup now being saved. As we continue to set up numerous Dell servers, we find the process consistently easy and reliable, with no major changes in the setup procedure.
What about the implementation team?
Our primary deployment model for PowerEdge servers revolves around virtualization. While we do have some servers deployed on-premises, the majority are situated in the data center, serving as the backbone for our virtualization solution.
What's my experience with pricing, setup cost, and licensing?
We have a strong agreement in place with our parent company, that typically ensures favorable pricing terms for us, although occasionally we may need to negotiate with Dell representatives for further discounts to provide competitive pricing to our customers.
What other advice do I have?
In our business, we prioritize scalability over a plethora of features. Having identical servers across our infrastructure simplifies support and enhances technician familiarity. This uniformity streamlines processes, making it easier for our team to understand and manage the systems efficiently. Additionally, in our design and digital systems development, we lean towards utilizing Dell for its robust support and scalability, ensuring our solutions can easily scale as needed. Overall, I would rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Executive Officer at a cloud solution provider with 1-10 employees
Enables exceptional stability, scalability, and ease of deployment, supported by reliable tech support and energy-efficient design
Pros and Cons
- "The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable features."
- "The pricing structure could be improved."
What is our primary use case?
We use it in the media industry.
How has it helped my organization?
Our customers have numerous benefits, including an array of features such as RAM quantity, CPU power, and storage capacity.
Our energy consumption was quite high five years ago when we were a service provider. Today, over the last two generations, our power consumption has decreased significantly. This reduction is highly beneficial for our operations.
The flexibility is commendable. Whenever we need to perform any task on our records or servers, the process is smooth and swift. In the twenty years of using Dell, we haven't encountered any troubles, problems, or issues, which speaks volumes about the reliability of their products.
What is most valuable?
The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable feature. These qualities enable organizations to deploy and utilize the same server model for extended periods, bolstered by Dell's steadfast guarantee.
What needs improvement?
The pricing structure could be improved.
For how long have I used the solution?
I have been using it for over ten years.
What do I think about the stability of the solution?
Stability is excellent overall. We've encountered only one issue, which pertained to a SAN rather than a server. This occurred due to a peak in energy, affecting the controller within the rack. Nonetheless, stability remains consistent for our servers.
What do I think about the scalability of the solution?
Scalability is truly excellent, as we can start with a certain number of memory units, and when a customer requests additional memory or space, we can easily upgrade. This process is fast and straightforward, making it highly beneficial.
How are customer service and support?
We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and effective solutions. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The advantage of Dell over other vendors lies in the fact that over the course of twenty years, we've consistently opted for solutions that include mission-critical assistance. However, we've only needed to utilize this assistance twice in two decades. This demonstrates the exceptional quality of Dell's hardware, which has been thoroughly tested and proven reliable—an essential feature and service for us.
What about the implementation team?
Deploying was simple. We were assigned directly to the data center. As consultants, we began by working directly in the rack. We initiated the installation process, starting with the hypervisor, and everything proceeded smoothly.
What's my experience with pricing, setup cost, and licensing?
Twenty years ago, we used to purchase directly from Dell. However, they later decided to sell only through partners in Italy. Consequently, when we transitioned to buying from partners, we also became partners ourselves. At present, the pricing seems a bit high for us. While we manage to procure products through competitive bidding, the list pricing remains challenging for us. This difficulty primarily arises when selling to customers, especially medium-sized ones requiring only two or three servers.
What other advice do I have?
Overall, I would rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros
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Updated: February 2026
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