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Shiju Unnithan
IT Admin at Vitronic Machine Vision
Real User
Top 20
Jan 23, 2025
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Reliable servers for seamless operations
Pros and Cons
  • "It is reliable. We have not faced any issues."
  • "Overall, I would rate Dell PowerEdge Rack Servers in our environment a nine out of ten."
  • "I do not any have input as such, but there can be some AI capabilities."

What is our primary use case?

We have our own applications. We are dealing with traffic technology solutions, so we have in-house applications. 

How has it helped my organization?

Dell PowerEdge Rack Servers are pretty good for handling the evolving needs of high-performance workloads. They are scalable.

We have not experienced any security incidents or vulnerabilities with our Dell PowerEdge Rack Servers. They are reliable. However, there has been no reduction in the downtime. 

What is most valuable?

It is reliable. We have not faced any issues.

What needs improvement?

I do not any have input as such, but there can be some AI capabilities.

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For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers for 15 years.

What do I think about the stability of the solution?

We have not faced any stability issues. Dell PowerEdge Rack Servers are reliable.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers are scalable. 

What about the implementation team?

We did not use any third party or Dell Professional Services for deployment.

What was our ROI?

It is reliable. We do not face any new issues, which is a big deal.

Which other solutions did I evaluate?

We evaluated HPE but chose Dell because of our corporate strategy.

What other advice do I have?

We use the OpenManage console, but it has not affected our IT staff’s productivity.

We have not yet implemented AI. We have not run any AI workloads on Dell PowerEdge Rack Servers, but it is in the pipeline.

Overall, I would rate Dell PowerEdge Rack Servers in our environment a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer960777 - PeerSpot reviewer
reviewer960777
Senior Systems Technician at a government with 501-1,000 employees
Real User
Top 20
Oct 30, 2024
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Offers effortless administration, superb support, and high performance
Pros and Cons
  • "VxRail has a smart and easy way to perform updates. The hypervisor on the other servers performs well according to the hypervisor level. The support is magnificent, and it's easier to administer the servers."
  • "The VxRail updates need to be faster."

What is our primary use case?

Our primary use case for PowerEdge involves VDI and standard servers. We are not using AI workloads yet because we don't have the hardware, but we're waiting on our first infrastructure order. 

How has it helped my organization?

Using PowerEdge Servers has helped us reduce compliance production downtime. They are more stable than other vendors. 

What is most valuable?

PowerEdge's OpenManage Console has made managing the entire infrastructure easier. It has improved employee productivity by simplifying administration but doesn't necessarily free up staff for other tasks.

VxRail has a smart and easy way to perform updates. The hypervisor on the other servers performs well according to the hypervisor level. The support is magnificent, and it's easier to administer the servers.

What needs improvement?

The VxRail updates need to be faster.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for about eight years.

What do I think about the stability of the solution?

Dell PowerEdge rack servers are very reliable overall. They have never failed us, and we see less production downtime than we do with other vendors.

What do I think about the scalability of the solution?

We used our Dell contacts to calculate the future need to get the right type of hardware and models. It's much easier to administer, and they are flexible. We don't have high-performance workloads, but PowerEdge servers perform well enough to meet our current needs. 

How are customer service and support?

The support for Dell PowerEdge servers is magnificent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We evaluated different server racks before choosing Dell PowerEdge, but the key factor for choosing Dell was security.

How was the initial setup?

The initial setup of Dell PowerEdge Servers was very easy.

What about the implementation team?

We deployed the solution by ourselves. We do it in-house.

What was our ROI?

The biggest return on investment when using Dell PowerEdge Rack Servers is reducing the total cost of ownership and easy lifecycle management.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10. They're very reliable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2586810 - PeerSpot reviewer
reviewer2586810
Integration architect at a tech services company with 10,001+ employees
Real User
Top 20
Oct 30, 2024
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The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware
Pros and Cons
  • "The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. Additionally, Dell offers good support, and the servers are reliable."
  • "Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption."

What is our primary use case?

I run network function workloads on Dell PowerEdge Rack Servers.

How has it helped my organization?

Dell PowerEdge Rack Servers has some power-saving options and employs various green IT concepts. PowerEdge servers consume a normal amount of energy. Like any system, it requires significant energy, but the thermal design limits power consumption. Depending on the type of CPU or hardware you add, it will draw the necessary amount of energy. 

They have implemented small measures to reduce planned downtime. You can schedule upgrades and do other things to limit the total downtime, but it isn't significant compared to other solutions. 

What is most valuable?

The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. 

Additionally, Dell offers good support, and the servers are reliable.

What needs improvement?

Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption. The OpenManage Console offers smart features, but its impact is not significantly better than competitors.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for approximately two and a half years.

What do I think about the stability of the solution?

I haven't experienced any failures with Dell PowerEdge Rack Servers, so I find the stability to be good.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is good as well.

How are customer service and support?

I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to ensure successful deployments.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup was conducted in-house and was smooth. The deployment and ongoing management of the servers are satisfactory.

What about the implementation team?

The implementation was done internally, without external help.

What was our ROI?

The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware. This includes adopting generic x86 hardware offered by different vendors.

Which other solutions did I evaluate?

Before using Dell, we evaluated multiple vendors. Dell was selected because they fulfilled all the requirements during an RFP process.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. The system doesn't perform better or worse than competitors, but it performs exactly as expected. I'm getting what I purchased.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Zion Zofiof - PeerSpot reviewer
Zion Zofiof
Vice President, Purchasing at Alltrade Ltd.
Real User
Top 5
Sep 25, 2024
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The solution provides great value and reliability for the price
Pros and Cons
  • "The biggest value of PowerEdge servers is that Dell is a brand name. I also appreciate the flexibility of the platform. I know how to configure PowerEdge servers and build a solution from scratch."
  • "Dell could increase the training. My ability to use the product improved vastly once I became more knowledgeable about it. The sales desk and presales service could also improve."

What is our primary use case?

PowerEdge servers are used in banking, finance, tech, service, and academia, covering the full range of applications.

What is most valuable?

The biggest value of PowerEdge servers is that Dell is a brand name. I also appreciate the flexibility of the platform. I know how to configure PowerEdge servers and build a solution from scratch. 

What needs improvement?

Dell could increase the training. My ability to use the product improved vastly once I became more knowledgeable about it. The sales desk and presales service could also improve. 

For how long have I used the solution?

I have used PowerEdge servers for 10 to 12 years. 

What do I think about the stability of the solution?

PowerEdge servers are highly stable.

What do I think about the scalability of the solution?

PowerEdge servers scale well. I make tailor-made solutions for my clients, and I can build the capacity as much as they want. If they need storage, I can choose a rack server with a lot of hard drive space or a GPU with a high capacity. 

What's my experience with pricing, setup cost, and licensing?

PowerEdge provides great value and reliability for the price.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2380809 - PeerSpot reviewer
reviewer2380809
CTO at a cloud solution provider with 51-200 employees
Vendor
Mar 26, 2024
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Rock solid, easy to use, and highly scalable
Pros and Cons
  • "They are very stable. They are rock solid. I am happy with them."
  • "I do not have any qualms or problems with Dell PowerEdge Rack Servers. However, when it comes to the software, some of their competitors are already feeding a lot of performance and availability data to an online platform. We have not seen that with PowerEdge."

What is our primary use case?

We typically use them for hosting in a private cloud. We use the 600 and 700 series.

How has it helped my organization?

I started using Dell servers when the 4th Gen came out. Currently, we are using 13th, 14th, and 15th Gen servers. Dell servers have grown a lot since the 4th Gen. When I buy Dell PowerEdge Rack Servers, I do not have to worry about them and their stability. There is also ease of deployment. Everything is very easy. Their ship time is also pretty fast.

They have a TPM chip. A lot of our customers who use encryption use that capability, and it just works. There are no issues with it.

We run them in our own data center, and they are fine in terms of energy consumption.

Dell PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads. We were able to use PowerEdge to scale a lot of our compute nodes. A lot of our customers need a lot of high compute, so we are pretty happy with it.

Dell PowerEdge Servers have helped to reduce unplanned production downtime. They are very reliable. We never have any big problems with them. Our production downtime is now two times better than five years ago.

What is most valuable?

Dell PowerEdge Rack Servers are easy to use. They are very stable. They are rock solid. I am happy with them.

What needs improvement?

I do not have any qualms or problems with Dell PowerEdge Rack Servers. However, when it comes to the software, some of their competitors are already feeding a lot of performance and availability data to an online platform. We have not seen that with PowerEdge. If it is there, we have not used it, but it would be nice if all this information is included as a part of PowerEdge. We can then see server performance and availability online. 

For how long have I used the solution?

It has been a long time. I have used these servers before they were called PowerEdge. 

What do I think about the stability of the solution?

They are rock solid.

What do I think about the scalability of the solution?

Their scalability is very good. Nowadays, you can put so much infrastructure into 1U or 2U servers, which is very impressive.

How are customer service and support?

They are pretty responsive. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use a lot of Supermicro servers. Supermicro is very good in terms of customizability. They can also be a lot aggressive in pricing, so we use Supermicro for the low-end servers and high-end servers. We use Dell servers for middle-end servers.

How was the initial setup?

They are pretty easy to deploy.

What was our ROI?

We have seen an ROI. There is stability, ease of use, and not a lot of problems.

What's my experience with pricing, setup cost, and licensing?

It has generally been very competitive. It is not the best, but it is very competitive.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten. They are very stable. They are very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Michel Desconnets
Responsable Infrastructure at a media company with 201-500 employees
Real User
Feb 21, 2024
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The servers are energy efficient, have no unplanned downtime, and are scalable
Pros and Cons
  • "We particularly appreciate the iDRAC feature, especially in its latest versions, for its capabilities in remote server management and comprehensive monitoring."
  • "Access to specific card models can be limited, and sometimes we require smaller cards than those offered by Dell."

What is our primary use case?

Our Dell PowerEdge servers support a variety of workloads. We use them to host web servers, run internal applications, and manage virtual machines through VMware. Additionally, we utilize them for database storage.

The success of our entire business hinges on the reliability of our servers. Therefore, we require servers that meet our specific needs and minimize the risk of downtime. For this reason, we have chosen Dell PowerEdge servers.

How has it helped my organization?

We've automated the configuration process for our server racks. This allows us to easily and automatically apply the necessary settings during server installation. As a result, we can efficiently deploy multiple servers up to a dozen at once, and bring them up to standard quickly.

In terms of security, we primarily rely on firmware updates obtained from the Dell website. These updates are certified and considered reliable. However, we don't utilize many other security measures beyond this.

Regarding energy consumption, we haven't encountered any significant issues. The newer versions of the servers are demonstrably more energy-efficient than the older ones. We actively monitor and collect power consumption data to optimize power distribution across our server bays. The data from the PowerEdge servers helps us prevent overloaded bays and maintain balanced power distribution across the data center. Additionally, the server chassis allows us to effectively measure and distribute the load equally.

Unplanned production downtime has been significantly reduced thanks to the implementation of PowerEdge servers, particularly their robust monitoring capabilities. This allows us to receive comprehensive feedback on various aspects, including disk errors. Consequently, we can leverage the iDRAC feature to seamlessly switch to secondary servers in case of an issue, minimizing downtime. Additionally, the excellent support ensures timely replacements for any faulty disks, further minimizing disruptions. While disk failures may occur, the implemented solution effectively mitigates their impact on production.

We have only recently begun using the OpenManage console to centrally manage firmware patching and deployment across our chassis. This has significantly accelerated the update process. Previously, updates were cumbersome and often neglected. However, with the console, particularly in the data center where it is installed, patching is now much faster and allows for more frequent updates.

What is most valuable?

We particularly appreciate the iDRAC feature, especially in its latest versions, for its capabilities in remote server management and comprehensive monitoring.

What needs improvement?

Historically, servers required a large number of processors, with a maximum of four being accessible at a time. While processor capabilities have improved, some brands still offer servers with eight processors. Nowadays, with more powerful processors, the need for multiple processors has diminished. We've recently encountered more issues with graphics processing units. Access to specific card models can be limited, and sometimes we require smaller cards than those offered by Dell.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 15 years.

What do I think about the stability of the solution?

I have never had any problem with the stability of the Dell PowerEdge Rack Servers. Our system has been running smoothly with no downtime for a very long time. Therefore, there have been no issues up to now.

What do I think about the scalability of the solution?

Our scalability is currently good. We can easily add more servers as needed, so there are no concerns at that level.

Nowadays, we adopt a scalable approach to server deployment. This allows us to dynamically select the necessary hardware components, such as CPU and RAM, based on evolving needs. As our requirements grow, we can seamlessly add new servers to the existing infrastructure, similar to how video chains are extended. This flexibility ensures that we only allocate resources when required, optimizing costs and efficiency.

How are customer service and support?

Regarding Dell's support, we haven't needed it much recently, which is a positive sign. We haven't had many issues with them in the past either. While there were some challenges in the past, they were mainly related to the support tools, which could become complex when dealing with multiple deliveries.

Specifically, the issue arose from the tool's organization. We encountered situations where eight different sites with the same delivery address were created due to an extra comma in the address. This made it difficult to configure the tools as they recognized each address with the extra comma as a separate location.

However, since we've consolidated our data centers and everything is now at a single location, these issues have been resolved. The complexity arose primarily during my initial onboarding when we had servers duplicated across four sites, making management cumbersome.

That being said, Dell's support itself was always helpful. The challenges stemmed more from the limitations of the tool, which didn't allow us to permanently remove these "ghost locations" and required workarounds like hiding them within the interface.

Overall, although there were initial hurdles due to the tool's limitations, Dell's support has been satisfactory.

Which solution did I use previously and why did I switch?

We use HP servers in parallel to the Dell PowerEdge servers. We are already using several HP servers in production. However, we haven't conducted extensive testing on them. Occasionally, urgent needs may necessitate their use. For instance, we acquired our current HP servers during a period of tight supply when we needed a two-week delivery timeframe, while typical lead times were around two months. As a result, the supplier had HP stock readily available, which is why we chose them at that time. While each technology has its advantages and disadvantages, we are very satisfied with Dell's performance. Since we haven't encountered any significant issues with Dell, they remain our primary choice for the time being.

How was the initial setup?

During the initial setup, especially for the iDRAC configuration, I created custom scripts to automate configurations for iDRAC, BIOS, and Syslog. This streamlining process allows for a quick server installation. Once placed in the bay and prepared, our team can efficiently install the operating system and other necessary components.

In terms of our deployment strategy, we configure everything directly on-site. This includes setting the IP address for the iDRAC based on its final location. I then deploy the system using a pre-defined password and run a script that configures the base settings. Following this, the NG systems, including both Linux and Windows, take over to install the operating system.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, it seems fair. However, it's worth noting that compared to some brands, it can be more expensive, particularly in terms of customization options. For example, with Dell, choices like the GPU might be limited, potentially driving up the cost compared to a smaller server from another manufacturer like Supermicro.

As project managers, we should explore alternative vendors that offer greater flexibility in hardware selection and potentially smaller form factors. However, no final decision has been made on this yet.

Which other solutions did I evaluate?

We evaluated Supermicro servers.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ahmad Asghari
IT-administrator at a tech services company with 11-50 employees
Real User
Feb 7, 2024
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Highly reliable and scalable servers with excellent customer service
Pros and Cons
  • "We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal."
  • "They can consider making them smaller in physical size but retain the same quality and the same security."

What is our primary use case?

We have a lot of use cases. We have many virtual machines on them that we use for development. We have a development department with us. They work on the machines that we have installed via HPE.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we wanted everything to be in-house so that we could manage it ourselves. We essentially wanted to have it all in our hands. We did not want to outsource it.

So far, these servers have been satisfactory and very reliable. Of course, we maintain updates; that is a part of it, and we plan accordingly to restart the entire machine, etc. A lot of it is automated in-house.

They have definitely improved our organization. We have centralized everything, which is the advantage. With Dell PowerEdge Rack Servers, we essentially operate hardware and have various applications and solutions on one platform. They have had a significant impact on security, and there is also reliability. When you have peak loads, you can adjust accordingly. That is a definite advantage with such a machine.

In terms of energy consumption, I do not know what the consumption is, but the trend is towards machines consuming less. Dell probably needs to keep up with other manufacturers and reduce consumption. It is also likely a reason why many companies are trying to move away from traditional servers, or in our case, towards Azure Cloud, because they also want to save energy.

Dell PowerEdge Rack Servers have definitely helped a lot in terms of the sustainability goals. I am new to the company, but from what I have gathered, we used to have a separate machine for each application area. In other companies where I have been, we had, in some cases, up to 80 machines. With Dell PowerEdge Rack Servers, we could streamline the entire server landscape we had. They are designed for that purpose.

Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. In the past, we had a separate machine for each application, but now, everything is centralized. One hardware has everything on it. We have reliability, and the VMs can be moved back and forth depending on the load.

What is most valuable?

We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal. I have been very satisfied with it, at this company or elsewhere. That was the reason why we stuck with Dell. Good service is one of the reasons.

There are other aspects of quality. These servers are very reliable. We hardly had any failures. A hard drive replacement is routine, depending on what is built in, but otherwise, the quality has been excellent.

What needs improvement?

In general, our long-term goal is to have everything in Azure. We also work with Office 365, and we want to have everything essentially in one place. Above all, the hardware we have on-site does not need to be maintained anymore because it takes time and money. We want to simply move away from this aspect. I am not a decision-maker, but if it were up to me, I would probably prefer to have these servers rather than somewhere in the cloud.

They can consider making them smaller in physical size but retain the same quality and the same security. That can be an option. They do not necessarily need such a large cabinet.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for five to six years.

What do I think about the stability of the solution?

These servers are stable. Their reliability is just right.

What do I think about the scalability of the solution?

I would rate them a ten out of ten in terms of scalability.

How are customer service and support?

I am super satisfied with their support. I am impressed. It is great. Assistance is quick, and technicians are there right away. It, of course, depends on the contract you have. We get immediate support. It is top-notch. They should keep it up.

Which solution did I use previously and why did I switch?

In my current company, I have not used any other servers. I am new here, but we have always used Dell. In my previous company, we used HPE extensively, but we moved away from it due to issues with quality and service. Unfortunately, HPE was not as good in terms of service. So, we switched to Dell. The service was a factor for the change.

What's my experience with pricing, setup cost, and licensing?

Licensing is according to the machines you have. It is a part of the process. I am not familiar with the prices, but from a company's perspective, the more cost-effective, the better, especially when managing a large infrastructure.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a ten out of ten. In all the companies where we used Dell, I was always satisfied. That is why the decision was made back then to move away from other manufacturers and switch to Dell. I am not a decision-maker, but if I could decide, I would still stick with the physical aspect because I prefer having the device physically with me, being able to take care of it, and seeing it, rather than it being somewhere in the cloud. I am not a decision-maker, but I would choose Dell.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Sitakanta Chaudhury
Cloud Infrastructure Architect at a healthcare company with 10,001+ employees
Real User
Top 20
Jan 1, 2024
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The processor and management-related features are very easy to manage but it does not have the in-process memory encryption technology
Pros and Cons
  • "Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability."
  • "Currently, the solution does not have the in-process memory encryption technology."

What is our primary use case?

We use Dell PowerEdge Rack Servers for running SQL and Oracle DB.

What is most valuable?

Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability. The solution's processor and management-related things are very easy to manage. The other valuable feature of the solution is the disk mirroring and RAID 5.

It's flexible to include additional memories in the solution. It's a hot-pluggable thing where we can remove and add something without switching up the whole system.

What needs improvement?

Currently, the solution does not have the in-process memory encryption technology. All Intel and AMD processors are now integrating with their CPUs. Dell can add that to the processor so that whenever it does any processing, it will just encrypt those into the memory. That is a new technology most cloud providers are following through with right now.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for six to seven years.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers is a scalable solution.

Which solution did I use previously and why did I switch?

We previously used some of the IBM Power Series to host Linux-based operating systems. We also use NetApp storage.

How was the initial setup?

The solution’s initial setup is easy.

What was our ROI?

We have seen a monetary return on investment with Dell PowerEdge Rack Servers.

What other advice do I have?

Dell PowerEdge Rack Servers are better suited for database applications, and they support a lot of applications.

The solution's Cyber Resilient Architecture approach to security has good features like file integration and monitoring. Since a lot of ransomware and cybersecurity attacks happen nowadays, the data should be encrypted end to end. That will give more security to the customer or whoever is using it.

The solution is more suited for database applications. It gives more efficiency in processing CPUs and gives constant improvements in performance.

Dell PowerEdge Rack Servers has reduced our unplanned production downtime by 5% to 10%. We have annual maintenance, where we easily do a lot of software and firmware upgrades.

Overall, I rate Dell PowerEdge Rack Servers a seven out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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