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IT at a government with 501-1,000 employees
Real User
Jan 31, 2024
Competitive price, very reliable, and helpful for business continuity and efficiency
Pros and Cons
  • "The most valuable features are that they are very reliable, and Dell's technical service is also optimal."
  • "The price is the only thing that can be improved."

What is our primary use case?

Dell PowerEdge Rack Servers are the production servers for the company.

By implementing Dell PowerEdge Rack Servers, above all, we wanted to resolve issues of scalability and trust.

How has it helped my organization?

Dell PowerEdge Rack Servers have improved our company in terms of efficiency and security. In terms of business continuity, they have never failed us, and they have helped us to have a good name in the market.

The PowerEdge Cyber Resilient Architecture approach to security is very good.

Energy consumption is one of the things that I worry about. While looking at and comparing with other platforms, Dell PowerEdge Rack Servers seem to be very good. I realized that it is not a platform that consumes a lot of energy, and that calms us down. Their direct competitor is HPE. We always evaluate its energy consumption, and the comparisons come out very well in favor of PowerEdge.

Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. As a matter of fact, we have a virtual environment set up on one of their machines, and it is going very well. It has not disappointed us.

The impact of Dell PowerEdge Rack Servers has been good on our organization’s sustainability goals. We started using them as an initiative to improve our energy system, and it is worth saying that it was exactly what we needed.

Using Dell PowerEdge Rack Servers has helped to reduce unplanned production downtime. In terms of reliability, the servers do not break down, which helps us a lot as service providers. I cannot exactly say how much, but I can say that we have moved on from the previous company, HPE, to these servers, and from having maybe three or four interventions a year, we went to having none.

The OpenManage console has not at all affected our IT staff’s productivity.

What is most valuable?

The most valuable features are that they are very reliable, and Dell's technical service is also optimal.

What needs improvement?

The price is the only thing that can be improved.

Buyer's Guide
Dell PowerEdge R-Series
February 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,928 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than 10 years.

What do I think about the stability of the solution?

The stability is very good. Dell PowerEdge Rack Servers are very stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Server is very good.

How are customer service and support?

Their support is very good. The only thing that I would improve is the language, which sometimes can be a problem. They can direct you to different centers depending on the product you are referring to, and the language often seems to be an issue. I remember a case of a breakdown that we had with a PowerEdge server. We had to escalate it. We talked about it with a center in India, and it was complicated and almost impossible, even with an English translator.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE servers. HPE is a direct competitor, and we were very happy, but we have noticed an improvement using Dell PowerEdge Rack Servers.

We decided to switch because of what we read and what other colleagues in the sector recommended to us and also because at that time, the economic offer was better.

How was the initial setup?

The implementation was simple. There was no specific implementation strategy for it.

We implemented Dell PowerEdge Rack Servers in a hybrid cloud model. For the public part, we used ESSENCE IT. We have our servers deployed in several locations.

What about the implementation team?

We used the same company through which we purchased it, and together with their technicians, we implemented it.

What was our ROI?

One of the things we really like is being able to request a warranty extension of up to five years directly with the manufacturer. Not everyone does that, but that is an important ROI because the investment you make initially can be maintained for those five years with confidence.

What's my experience with pricing, setup cost, and licensing?

They are very competitive.

Which other solutions did I evaluate?

We evaluated HPE. The difference was the price. There was a lot of similarity at the level of functionality and internal components. For example, in terms of INTEL or NVIDIA, at the manufacturer level, you pretty much have to integrate the same thing, but it does have its nuances, such as the issue of energy savings due to power supplies and so on.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Precio competitivo, muy confiable y útil para la continuidad y eficiencia del negocio.

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante más de 10 años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno.)

Son los servidores de producción de la empresa.

Al implementar los servidores en rack Dell PowerEdge, sobre todo, queríamos resolver problemas de escalabilidad y confianza.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su organización. Si no fue así, explique por qué.

Los servidores en rack Dell PowerEdge han mejorado nuestra empresa en términos de eficiencia y seguridad. En términos de continuidad de negocio nunca nos han fallado y nos han ayudado a tener un buen nombre en el mercado.

El enfoque de seguridad de PowerEdge Cyber Resilient Architecture es muy bueno.

El consumo de energía es una de las cosas que me preocupan. Al observar y comparar con otras plataformas, los servidores en rack Dell PowerEdge parecen ser muy buenos. Me di cuenta que no es una plataforma que consume mucha energía y eso nos tranquiliza. Su competidor directo es HPE. Siempre evaluamos su consumo de energía y las comparaciones salen muy bien a favor de PowerEdge.

Los servidores en rack Dell PowerEdge son buenos para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento. De hecho, tenemos un entorno virtual configurado en una de sus máquinas y va muy bien. No nos ha decepcionado.

El impacto de los servidores en rack Dell PowerEdge ha sido bueno en cuanto a los objetivos de sostenibilidad de nuestra organización. Empezamos a utilizarlos como una iniciativa para mejorar nuestro sistema energético y vale la pena decir que era exactamente lo que necesitábamos.

El uso de servidores en rack Dell PowerEdge ha ayudado a reducir el tiempo de inactividad de producción no planificado. En términos de confiabilidad, los servidores no fallan, lo que nos ayuda mucho como proveedores de servicios. No puedo decir exactamente cuánto, pero puedo decir que hemos pasado de la empresa anterior, HPE, a estos servidores, y de tener quizás tres o cuatro intervenciones al año, pasamos a ninguna.

La consola OpenManage no ha afectado en absoluto la productividad de nuestro personal de TI.

¿Qué características le han parecido más valiosas y por qué?

Son muy fiables y el servicio técnico de Dell también es óptimo.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

El precio es lo único que se podría mejorar.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Usamos servidores HPE. HPE es un competidor directo y estabamos muy contentos con el, pero hemos notado una mejora al utilizar los servidores en rack Dell PowerEdge.

Decidimos cambiarnos por lo que leímos y lo que nos recomendaron otros compañeros del sector y también porque en ese momento la oferta económica era mejor.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

Evaluamos HPE. La diferencia estaba en el precio. A nivel de funcionalidad y componentes internos, había mucha similitud. Por ejemplo, en términos de INTEL o NVIDIA, a nivel de fabricante hay que integrar prácticamente lo mismo, pero tiene sus matices, como el tema del ahorro energético por fuentes de alimentación, etc.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Son muy competitivos.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

La escalabilidad del servidor en rack Dell PowerEdge es muy buena.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad es muy buena. Los servidores en rack Dell PowerEdge son muy estables.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Una de las cosas que nos gusta mucho es el poder solicitar una ampliación de garantía de hasta cinco años directamente con el fabricante. No todo el mundo hace eso, pero es un retorno de la inversión importante porque la inversión que realizamos inicialmente puede mantenerse durante esos cinco años con confianza.

¿La configuración inicial fue sencilla o compleja y de qué manera?

La implementación fue simple. No existía una estrategia de implementación específica para ello.

Implementamos servidores en rack Dell PowerEdge en un modelo de nube híbrida. Para la parte pública utilizamos ESSENCE IT. Tenemos nuestros servidores implementados en varias ubicaciones.

¿Lo implementó a través de un equipo de proveedores o uno interno?

Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

Utilizamos la misma empresa a través de la cual lo compramos y junto con sus técnicos lo implementamos.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es muy bueno. Lo único que mejoraría es el idioma, que a veces puede ser un problema. Te dirigen a diferentes centros según el producto al que se refiera y el idioma a menudo parece ser un problema. Recuerdo un caso de avería que tuvimos con un servidor PowerEdge. Lo tuvimos que escalar . Lo hablamos con un centro en la India y fue complicado y casi imposible, incluso con la ayuda de un traductor de inglés.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

7.

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a manufacturing company with 5,001-10,000 employees
Real User
Jan 1, 2024
The performance now is exceptional and has surpassed our previous setup
Pros and Cons
  • "The newer servers are more energy-efficient compared to older ones."
  • "There is a suggestion to potentially revisit pricing."

What is our primary use case?

We use Dell PowerEdge Rack Servers across our organization for diverse needs. Some handle essential services like DHCP and DNS, while others support websites and applications. Additionally, we use them for storage and computational power, adapting to the unique requirements of each site efficiently.

How has it helped my organization?

Dell PowerEdge Rack Servers have significantly improved our organization, especially for simulation work. 

The switch to SSDs has made a tremendous difference, reducing simulation times from a day to just an hour. This boost in performance has translated into cost savings, allowing us to accomplish more in less time. 

The impact of Dell PowerEdge Rack Servers on our organization's sustainability goals has been significant. Although we are a large company and often maximize hardware life, investing in newer, more energy-efficient systems has proven worthwhile. 

With energy pricing in leased buildings and considering the collective impact of servers, desktops, and screens, the upgrade has made a substantial positive difference both economically and environmentally.

Additionally, switching to Dell VSAN SSD storage has significantly boosted our server performance, especially for high-performance workloads. The transition from external storage with a different supplier to Dell storage took some time to adapt, but the results have been impressive. The performance now is exceptional and has surpassed our previous setup.

What is most valuable?

What I find valuable about Dell is that the newer servers are more energy-efficient compared to older ones, aligning with the need to consider power consumption.

What needs improvement?

We are generally very satisfied with Dell, but there is a suggestion to potentially revisit pricing, although this is a common consideration with most products.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers since 2012.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers have been incredibly reliable, minimizing unplanned production downtime. Over the past 11 years, I have experienced very few issues, such as only one failed hard drive. The servers have been stable, even during moves and power cycles, consistently performing well.

How are customer service and support?

Tech support for Dell PowerEdge has been excellent. I have had the same account manager for about two and a half to three years, and she has been awesome. Whenever there is a project or need for assistance, they provide valuable support, creating a collaborative and effective environment for problem-solving.

Which solution did I use previously and why did I switch?

I find Dell PowerEdge Rack Servers valuable for our company's needs. While we have used HP systems before, we switched back to Dell due to their better service and more familiar hardware. The way Dell products work aligns well with our preferences, making them a more pleasant choice for our business.

How was the initial setup?

The deployment time for Dell PowerEdge Rack Servers depends on the project. For longer planning phases, it can take up to three years, while in more straightforward cases, it is a matter of weeks. The actual installation is easy and tool-free, involving simply clicking on the hardware, connecting it to the network, and using remote access for configuration.

What's my experience with pricing, setup cost, and licensing?

Dell PowerEdge Rack Servers have fair prices for our basic needs, and when we need more power, the cost matches the value we get. It feels like we get a good deal for what we pay.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
February 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,928 professionals have used our research since 2012.
Danno Johnson - PeerSpot reviewer
Senior Network System Engineer at a tech services company with 11-50 employees
Real User
May 12, 2022
Good performance, small footprint, flexible, and has a quick support team
Pros and Cons
  • "The MX7000 gives us the most concentrated amount of compute in the smallest area possible."
  • "On the MX7000 platform, they should continue to release better and faster blades."

What is our primary use case?

We use PowerEdge for the virtualization of servers, and it gives us the ability to move server images on and off of the platform very quickly.

How has it helped my organization?

The PowerEdge Rack Servers are a go-to for handling high-performance workloads. I've had positive experiences with the amount of computing that it can provide per blade. Currently, the blade that I'm familiar with is the MX740c, which has dual processors and a total of 24 core processors. There are eight of these blades in the MX7000.

It also provides the ability for networking on the backside, which connects to the mezzanine. I currently use the MX5108, which provides four 25 gigabits-per-second connections to each blade. Each 5108 can provide you with a 100 gig uplink to your core. I currently have the MX5108 connected in two fabrics, A fabric, and B fabric. Both A fabric and B fabric are peered using a VLTI.

Then, I have the VLTI from the two blades connecting and uplinking to our distribution core. The distribution core is using a leaf spine. With that, it gives me 400 gigabits of uplink and downlink onto the chassis.

You can't have computed performance without using more power. That said, when I consider the power consumption and performance of the MX740c, depending on how much memory I install on each blade, I get the best bang for my buck. I'm not going to say that it's inexpensive or that it's sufficient. It depends on how hard I am processing, what I am running, how much memory I use, and again, what blades I purchase with the chassis. Overall, it's very flexible, and it depends on what I want to make of it.

With respect to its performance when it comes to running the latest high-demand applications, depending on my selection of hardware, it should be able to run nearly anything I would want. If I want to run Oracle servers on the PowerEdge blades, for example, then I can do that. They'll run it.

Recently, I've seen my use case migrate from the M1000 chassis to the MX7000 chassis. The improvement that I saw was increasing the uplink bandwidth from the M1000, which I was able to get a maximum of 160 gigabits a second, and now my maximum is 400 gigabits a second. I could have selected different switches, but the MX5108 is adequate to provide the uplink bandwidth that I need from the chassis.

Overall, I've seen an improvement in the network bandwidth, as well as an improvement in the speed of the blades and the processors.

The PowerEdge has also helped to reduce data processing time in the company, which makes things run better because it's faster to move data onto the blades. It is also faster when it comes to the deployment of computed images. It's hard to pinpoint how much time we have saved because it also depends on the network infrastructure that's in place. In my experience over the last couple of years, migrating from the M1000 to the MX7000 has moved the deployment of images from a few minutes to several seconds.

What is most valuable?

The MX7000 gives us the most concentrated amount of computing in the smallest area possible. It also has the ability to provide a large amount of bandwidth to the blades. This is important because it gives the user the ability to move as much data on and off of the blade platforms as quickly as possible.

The iDRAC telemetry is very useful for monitoring the system and providing analytics. You can use commands from the CLI, you can use scripting, you can use the REST interface, or you can use the point-and-click GUI. It's very flexible. I prefer using scripts because I monitor many blades and many chassis. I can script a lot of my monitoring requirements. 

The accelerated GPU feature helps to support demanding workloads that we run. For instance, they provide better performance for remote desktop sessions.

The blades are hot-swappable and in a virtual environment, being able to upgrade your hardware platform easily to better and faster hardware is a benefit.

What needs improvement?

On the MX7000 platform, they should continue to release better and faster blades.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for the past couple of years.

What do I think about the stability of the solution?

Stability-wise, this product is solid. We have very little downtime.

I need to make sure that the images that are running on the blades are reliable, and it provides that. Beyond that, I'm happy with the performance.

What do I think about the scalability of the solution?

Scalability is up to the engineer. It is easily scalable depending on what native architecture you use to connect it all together.

How are customer service and support?

I have been in contact with technical support a lot. Sometimes I run into little anomalies that I need an explanation or workaround or fix for, and by bringing it to their attention, they usually get their developers on it and come back with a solution rather quickly.

I would rate the technical support a ten out of ten. We have really good Dell support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with other solutions from other vendors, and I like Dell Power Solutions. I worked with them years ago and then went to a different vendor, on a different job course, and in this particular job I've come back to Dell.

I've got to say that Dell hardware and support are very good, and I'm happy with it.

How was the initial setup?

The initial setup is straightforward. For somebody with experience with Dell products, to begin with, it's simple. It's no more complicated than deploying the M1000, which was the predecessor chassis to the MX7000.

I can deploy and network an MX7000 chassis and have all the blades loaded with ESXi within a day. I make use of a lot of my own scripts and usually, I employ a script to mount the ISO images that'll be installed on all the blades through a shell script, and then the script also reboots the blades, and the blades mount the ISO image and install VMware. All of that happens quickly.

After that, I simply put in the network parameters for the ESXi hosts, add the host to the V-center, and then they're ready to go. I already have some predetermined configurations that I use for the network blades, the MX5108s. I use those as a template for all four blades on the back of the MX7000, and simply paste them in. I can usually have all four blades configured within 30 minutes to an hour.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive.

Which other solutions did I evaluate?

When you compare against public cloud solutions, having the compute onsite is always going to be faster. However, that really depends on how big of a pipe your institution or your data center has to the cloud. If you have more bandwidth to the cloud and back, perhaps latency will be less but I don't see how it can be faster than having the compute on site.

What other advice do I have?

This product has built-in security features, although that's up to the system engineers and network engineers to properly upgrade their firmware. They need to follow Dell's baseline release for the chassis to ensure that the firmware and software for the baseline of the blades and the network cards meet the baseline requirements. If you can match those requirements then the security will follow. It's easier to manage when you're baseline is all matched.

Overall, this is a good product but there is always room for improvement.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer960777 - PeerSpot reviewer
Senior Systems Technician at a government with 501-1,000 employees
Real User
Top 20
Oct 30, 2024
Offers effortless administration, superb support, and high performance
Pros and Cons
  • "VxRail has a smart and easy way to perform updates. The hypervisor on the other servers performs well according to the hypervisor level. The support is magnificent, and it's easier to administer the servers."
  • "The VxRail updates need to be faster."

What is our primary use case?

Our primary use case for PowerEdge involves VDI and standard servers. We are not using AI workloads yet because we don't have the hardware, but we're waiting on our first infrastructure order. 

How has it helped my organization?

Using PowerEdge Servers has helped us reduce compliance production downtime. They are more stable than other vendors. 

What is most valuable?

PowerEdge's OpenManage Console has made managing the entire infrastructure easier. It has improved employee productivity by simplifying administration but doesn't necessarily free up staff for other tasks.

VxRail has a smart and easy way to perform updates. The hypervisor on the other servers performs well according to the hypervisor level. The support is magnificent, and it's easier to administer the servers.

What needs improvement?

The VxRail updates need to be faster.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for about eight years.

What do I think about the stability of the solution?

Dell PowerEdge rack servers are very reliable overall. They have never failed us, and we see less production downtime than we do with other vendors.

What do I think about the scalability of the solution?

We used our Dell contacts to calculate the future need to get the right type of hardware and models. It's much easier to administer, and they are flexible. We don't have high-performance workloads, but PowerEdge servers perform well enough to meet our current needs. 

How are customer service and support?

The support for Dell PowerEdge servers is magnificent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We evaluated different server racks before choosing Dell PowerEdge, but the key factor for choosing Dell was security.

How was the initial setup?

The initial setup of Dell PowerEdge Servers was very easy.

What about the implementation team?

We deployed the solution by ourselves. We do it in-house.

What was our ROI?

The biggest return on investment when using Dell PowerEdge Rack Servers is reducing the total cost of ownership and easy lifecycle management.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10. They're very reliable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2586810 - PeerSpot reviewer
Integration architect at a tech services company with 10,001+ employees
Real User
Top 20
Oct 30, 2024
The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware
Pros and Cons
  • "The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. Additionally, Dell offers good support, and the servers are reliable."
  • "Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption."

What is our primary use case?

I run network function workloads on Dell PowerEdge Rack Servers.

How has it helped my organization?

Dell PowerEdge Rack Servers has some power-saving options and employs various green IT concepts. PowerEdge servers consume a normal amount of energy. Like any system, it requires significant energy, but the thermal design limits power consumption. Depending on the type of CPU or hardware you add, it will draw the necessary amount of energy. 

They have implemented small measures to reduce planned downtime. You can schedule upgrades and do other things to limit the total downtime, but it isn't significant compared to other solutions. 

What is most valuable?

The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. 

Additionally, Dell offers good support, and the servers are reliable.

What needs improvement?

Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption. The OpenManage Console offers smart features, but its impact is not significantly better than competitors.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for approximately two and a half years.

What do I think about the stability of the solution?

I haven't experienced any failures with Dell PowerEdge Rack Servers, so I find the stability to be good.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is good as well.

How are customer service and support?

I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to ensure successful deployments.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup was conducted in-house and was smooth. The deployment and ongoing management of the servers are satisfactory.

What about the implementation team?

The implementation was done internally, without external help.

What was our ROI?

The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware. This includes adopting generic x86 hardware offered by different vendors.

Which other solutions did I evaluate?

Before using Dell, we evaluated multiple vendors. Dell was selected because they fulfilled all the requirements during an RFP process.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. The system doesn't perform better or worse than competitors, but it performs exactly as expected. I'm getting what I purchased.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zion Zofiof - PeerSpot reviewer
Vice President, Purchasing at a tech services company with 11-50 employees
Real User
Top 10
Sep 25, 2024
The solution provides great value and reliability for the price
Pros and Cons
  • "The biggest value of PowerEdge servers is that Dell is a brand name. I also appreciate the flexibility of the platform. I know how to configure PowerEdge servers and build a solution from scratch."
  • "Dell could increase the training. My ability to use the product improved vastly once I became more knowledgeable about it. The sales desk and presales service could also improve."

What is our primary use case?

PowerEdge servers are used in banking, finance, tech, service, and academia, covering the full range of applications.

What is most valuable?

The biggest value of PowerEdge servers is that Dell is a brand name. I also appreciate the flexibility of the platform. I know how to configure PowerEdge servers and build a solution from scratch. 

What needs improvement?

Dell could increase the training. My ability to use the product improved vastly once I became more knowledgeable about it. The sales desk and presales service could also improve. 

For how long have I used the solution?

I have used PowerEdge servers for 10 to 12 years. 

What do I think about the stability of the solution?

PowerEdge servers are highly stable.

What do I think about the scalability of the solution?

PowerEdge servers scale well. I make tailor-made solutions for my clients, and I can build the capacity as much as they want. If they need storage, I can choose a rack server with a lot of hard drive space or a GPU with a high capacity. 

What's my experience with pricing, setup cost, and licensing?

PowerEdge provides great value and reliability for the price.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2380770 - PeerSpot reviewer
IT-Systems Administrator at a manufacturing company with 10,001+ employees
Real User
Top 20
Mar 26, 2024
Reliable servers with easy management and good service
Pros and Cons
  • "Reliability is important for us. They are reliable, and the service is very good."
  • "The server itself is good, but sometimes, the salesperson forgets to sell us the right controller. It is related to sales. It is not related to the technical part."

What is our primary use case?

We have virtualization running on Dell PowerEdge Rack Servers. We have VMware. We have some physical workloads. We also have Oracle databases.

How has it helped my organization?

Dell PowerEdge Rack Servers are reliable and do not require a lot of maintenance. We put them in the rack and forget them. 

In terms of the overall flexibility of our operations, we have a lot of servers, and because of virtualization, it is very flexible, but it has nothing to do with the hardware.

What is most valuable?

Reliability is important for us. They are reliable, and the service is very good. iDRAC is a good feature that we use very often. We are rarely in the data center.

What needs improvement?

The server itself is good, but sometimes, the salesperson forgets to sell us the right controller. It is related to sales. It is not related to the technical part. There is nothing that can be improved in these servers technically.

For how long have I used the solution?

I have been working in this organization for nine years, and they were already using Dell servers when I joined. 

What do I think about the stability of the solution?

These servers are very stable.

How are customer service and support?

Most times, we take care of things on our own. Usually, when there is something that needs to be fixed or replaced, we take Dell's help. I would rate their support an eight out of ten. It is very good, but it can always be better.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We only use Dell servers.

How was the initial setup?

They are easy to deploy. There are no problems with that.

What was our ROI?

We have seen an ROI. We rarely have any problems with these servers. Overall, it is a good deal.

What's my experience with pricing, setup cost, and licensing?

We have not compared them with others. The price is okay, but they can always be a little bit cheaper.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT-administrator at a tech services company with 11-50 employees
Real User
Feb 7, 2024
Highly reliable and scalable servers with excellent customer service
Pros and Cons
  • "We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal."
  • "They can consider making them smaller in physical size but retain the same quality and the same security."

What is our primary use case?

We have a lot of use cases. We have many virtual machines on them that we use for development. We have a development department with us. They work on the machines that we have installed via HPE.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we wanted everything to be in-house so that we could manage it ourselves. We essentially wanted to have it all in our hands. We did not want to outsource it.

So far, these servers have been satisfactory and very reliable. Of course, we maintain updates; that is a part of it, and we plan accordingly to restart the entire machine, etc. A lot of it is automated in-house.

They have definitely improved our organization. We have centralized everything, which is the advantage. With Dell PowerEdge Rack Servers, we essentially operate hardware and have various applications and solutions on one platform. They have had a significant impact on security, and there is also reliability. When you have peak loads, you can adjust accordingly. That is a definite advantage with such a machine.

In terms of energy consumption, I do not know what the consumption is, but the trend is towards machines consuming less. Dell probably needs to keep up with other manufacturers and reduce consumption. It is also likely a reason why many companies are trying to move away from traditional servers, or in our case, towards Azure Cloud, because they also want to save energy.

Dell PowerEdge Rack Servers have definitely helped a lot in terms of the sustainability goals. I am new to the company, but from what I have gathered, we used to have a separate machine for each application area. In other companies where I have been, we had, in some cases, up to 80 machines. With Dell PowerEdge Rack Servers, we could streamline the entire server landscape we had. They are designed for that purpose.

Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. In the past, we had a separate machine for each application, but now, everything is centralized. One hardware has everything on it. We have reliability, and the VMs can be moved back and forth depending on the load.

What is most valuable?

We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal. I have been very satisfied with it, at this company or elsewhere. That was the reason why we stuck with Dell. Good service is one of the reasons.

There are other aspects of quality. These servers are very reliable. We hardly had any failures. A hard drive replacement is routine, depending on what is built in, but otherwise, the quality has been excellent.

What needs improvement?

In general, our long-term goal is to have everything in Azure. We also work with Office 365, and we want to have everything essentially in one place. Above all, the hardware we have on-site does not need to be maintained anymore because it takes time and money. We want to simply move away from this aspect. I am not a decision-maker, but if it were up to me, I would probably prefer to have these servers rather than somewhere in the cloud.

They can consider making them smaller in physical size but retain the same quality and the same security. That can be an option. They do not necessarily need such a large cabinet. 

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for five to six years.

What do I think about the stability of the solution?

These servers are stable. Their reliability is just right.

What do I think about the scalability of the solution?

I would rate them a ten out of ten in terms of scalability.

How are customer service and support?

I am super satisfied with their support. I am impressed. It is great. Assistance is quick, and technicians are there right away. It, of course, depends on the contract you have. We get immediate support. It is top-notch. They should keep it up.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my current company, I have not used any other servers. I am new here, but we have always used Dell. In my previous company, we used HPE extensively, but we moved away from it due to issues with quality and service. Unfortunately, HPE was not as good in terms of service. So, we switched to Dell. The service was a factor for the change.

What's my experience with pricing, setup cost, and licensing?

Licensing is according to the machines you have. It is a part of the process. I am not familiar with the prices, but from a company's perspective, the more cost-effective, the better, especially when managing a large infrastructure.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a ten out of ten. In all the companies where we used Dell, I was always satisfied. That is why the decision was made back then to move away from other manufacturers and switch to Dell. I am not a decision-maker, but if I could decide, I would still stick with the physical aspect because I prefer having the device physically with me, being able to take care of it, and seeing it, rather than it being somewhere in the cloud. I am not a decision-maker, but I would choose Dell.

Foreign Language:(German)

Höchst zuverlässige und skalierbare Server mit exzellentem Kundenservice

Wie lange nutzen Sie schon Dell PowerEdge Rack Server?

Ich nutze Dell PowerEdge Rack Server seit fünf bis sechs Jahren.

Was ist Ihr Hauptanwendungsfall für diese Lösung? (Bitte geben Sie Details zu Ihrer Umgebung an.)

Wir haben viele Anwendungsfälle. Wir haben viele virtuelle Maschinen, die wir für die Entwicklung nutzen. Wir haben eine Entwicklungsabteilung bei uns. Sie arbeiten auf den Maschinen, die wir über HPE installiert haben.

Bitte teilen Sie uns mit, wie Dell PowerEdge Rack Server Ihr Unternehmen verbessert haben. Wenn nicht, erklären Sie bitte, warum nicht.

Mit der Implementierung von Dell PowerEdge Rack-Servern wollten wir alles im Haus haben, damit wir es selbst verwalten können. Wir wollten im Grunde alles in unseren Händen halten. Wir wollten es nicht auslagern.

Bislang waren diese Server zufriedenstellend und sehr zuverlässig. Natürlich kümmern wir uns um Updates, das gehört dazu, und wir planen entsprechend, die gesamte Maschine neu zu starten usw. Vieles davon wird intern automatisiert.

Sie haben unsere Organisation definitiv verbessert. Wir haben alles zentralisiert, das ist der Vorteil. Mit den Dell PowerEdge Rack-Servern betreiben wir also im Wesentlichen Hardware und haben verschiedene Anwendungen und Lösungen auf einer Plattform. Sie haben sich erheblich auf die Sicherheit ausgewirkt, und auch die Zuverlässigkeit hat sich verbessert. Wenn Sie Spitzenlasten haben, können Sie sich entsprechend anpassen. Das ist ein klarer Vorteil bei einer solchen Maschine.

Was den Energieverbrauch angeht, so weiß ich nicht, wie hoch der Verbrauch ist, aber es geht in Richtung weniger verbrauchender Maschinen. Dell muss wahrscheinlich mit den anderen Herstellern mithalten und den Verbrauch senken. Das ist wahrscheinlich auch ein Grund, warum viele Unternehmen versuchen, von traditionellen Servern wegzukommen, oder in unserem Fall zur Azure Cloud, weil sie auch Energie sparen wollen.

Die PowerEdge Rack Server von Dell haben uns bei der Erreichung der Nachhaltigkeitsziele definitiv sehr geholfen. Ich bin neu in dem Unternehmen, aber soweit ich weiß, hatten wir früher für jeden Anwendungsbereich eine eigene Maschine. In anderen Unternehmen, in denen ich tätig war, hatten wir in einigen Fällen bis zu 80 Maschinen. Mit den PowerEdge-Rack-Servern von Dell konnten wir die gesamte Serverlandschaft rationalisieren, die wir hatten. Sie sind genau für diesen Zweck konzipiert.

Dell PowerEdge Rack Server haben sich auf die Gesamtflexibilität unseres Betriebs ausgewirkt. Früher hatten wir für jede Anwendung einen eigenen Rechner, aber jetzt ist alles zentralisiert. Alles ist auf einer Hardware untergebracht. Wir haben Zuverlässigkeit, und die VMs können je nach Auslastung hin- und hergeschoben werden.

Welche Funktionen waren für Sie am wertvollsten, und warum?

Wir schätzen die Qualität dieser Produkte. Ich habe auch mit HPE und anderen Herstellern zu tun gehabt. Was den Service angeht, ist Dell sehr optimal. Ich bin damit sehr zufrieden, ob bei diesem Unternehmen oder anderswo. Das war der Grund, warum wir bei Dell geblieben sind. Der gute Service ist ein Grund dafür.

Es gibt noch andere Aspekte der Qualität. Diese Server sind sehr zuverlässig. Wir hatten kaum Ausfälle. Ein Festplattenwechsel ist Routine, je nachdem, was eingebaut ist, aber ansonsten war die Qualität hervorragend.

In welchen Bereichen könnten die Dell PowerEdge Rack Server verbessert werden?

Im Allgemeinen ist es unser langfristiges Ziel, alles in Azure zu haben. Wir arbeiten auch mit Office 365, und wir wollen im Prinzip alles an einem Ort haben. Vor allem muss die Hardware, die wir vor Ort haben, nicht mehr gewartet werden, weil das Zeit und Geld kostet. Wir wollen uns von diesem Aspekt einfach verabschieden. Ich bin kein Entscheidungsträger, aber wenn es nach mir ginge, würde ich diese Server wahrscheinlich lieber haben als irgendwo in der Cloud.

Sie können in Betracht ziehen, sie in ihrer physischen Größe zu verkleinern, aber die gleiche Qualität und die gleiche Sicherheit beizubehalten. Das kann eine Option sein. Sie brauchen nicht unbedingt einen so großen Schrank. Das wäre eine interessante Option.

Haben Sie zuvor eine andere Lösung genutzt und wenn ja, warum haben Sie gewechselt?

In meinem derzeitigen Unternehmen habe ich keine anderen Server verwendet. Ich bin neu hier, aber wir haben immer Dell verwendet. In meinem vorherigen Unternehmen haben wir viel mit HPE gearbeitet, aber aufgrund von Problemen mit der Qualität und dem Service haben wir diese Firma verlassen. Leider war HPE in Bezug auf den Service nicht so gut. Also sind wir zu Dell gewechselt. Der Service war ein wichtiger Grund für diesen Wechsel.

Haben Sie vor Ihrer Entscheidung andere Lösungen bewertet? Wenn ja, welche?

Wir haben keine anderen Lösungen bewertet.

Was würden Sie hinsichtlich der Einrichtungskosten, der Preise und/oder der Lizenzierung empfehlen?

Die Lizenzierung richtet sich nach den Maschinen, die Sie haben. Sie ist ein Teil des Prozesses. Ich bin mit den Preisen nicht vertraut, aber aus der Sicht eines Unternehmens ist es besser, je kosteneffizienter es ist, insbesondere bei der Verwaltung einer großen Infrastruktur.

Was halten Sie von der Skalierbarkeit dieser Lösung?

Was die Skalierbarkeit angeht, würde ich sie mit zehn von zehn Punkten bewerten.

Was halten Sie von der Stabilität dieser Lösung?

Diese Server sind stabil. Ihre Zuverlässigkeit ist genau richtig.

Wie war die Ersteinrichtung, einfach oder komplex und in welcher Hinsicht?

Ich war an der Ersteinrichtung nicht beteiligt.

Wie sind Ihre Erfahrungen mit dem Kundendienst und dem Support?

Ich bin sehr zufrieden mit dem Support. Ich bin beeindruckt. Er ist großartig. Die Hilfe ist schnell, und die Techniker sind sofort erreichbar. Das hängt natürlich von dem Vertrag ab, den Sie haben. Wir erhalten sofortige Unterstützung. Das ist erstklassig. Das soll so bleiben.

Wie würden Sie diese Lösung auf einer Skala von 1-10 für Service und Support bewerten?

10

Wie bewerten Sie die Dell PowerEdge Rack Server auf einer Skala von 1-10 (1=schlechteste, 10=beste)? Bitte geben Sie Details an.

Ich würde Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten. In allen Unternehmen, in denen wir Dell im Einsatz hatten, war ich immer zufrieden. Deshalb wurde damals die Entscheidung getroffen, die anderen Hersteller zu verlassen und zu Dell zu wechseln. Ich bin kein Entscheidungsträger, aber wenn ich mich entscheiden könnte, würde ich immer noch bei dem physischen Aspekt bleiben, weil ich es vorziehe, das Gerät physisch bei mir zu haben, mich darum kümmern zu können und es zu sehen, anstatt es irgendwo in der Cloud zu haben. Ich bin kein Entscheidungsträger, aber ich würde mich für Dell entscheiden.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.