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IT at Seitt r3r5
Real User
Jan 31, 2024
Competitive price, very reliable, and helpful for business continuity and efficiency
Pros and Cons
  • "The most valuable features are that they are very reliable, and Dell's technical service is also optimal."
  • "The price is the only thing that can be improved."

What is our primary use case?

Dell PowerEdge Rack Servers are the production servers for the company.

By implementing Dell PowerEdge Rack Servers, above all, we wanted to resolve issues of scalability and trust.

How has it helped my organization?

Dell PowerEdge Rack Servers have improved our company in terms of efficiency and security. In terms of business continuity, they have never failed us, and they have helped us to have a good name in the market.

The PowerEdge Cyber Resilient Architecture approach to security is very good.

Energy consumption is one of the things that I worry about. While looking at and comparing with other platforms, Dell PowerEdge Rack Servers seem to be very good. I realized that it is not a platform that consumes a lot of energy, and that calms us down. Their direct competitor is HPE. We always evaluate its energy consumption, and the comparisons come out very well in favor of PowerEdge.

Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. As a matter of fact, we have a virtual environment set up on one of their machines, and it is going very well. It has not disappointed us.

The impact of Dell PowerEdge Rack Servers has been good on our organization’s sustainability goals. We started using them as an initiative to improve our energy system, and it is worth saying that it was exactly what we needed.

Using Dell PowerEdge Rack Servers has helped to reduce unplanned production downtime. In terms of reliability, the servers do not break down, which helps us a lot as service providers. I cannot exactly say how much, but I can say that we have moved on from the previous company, HPE, to these servers, and from having maybe three or four interventions a year, we went to having none.

The OpenManage console has not at all affected our IT staff’s productivity.

What is most valuable?

The most valuable features are that they are very reliable, and Dell's technical service is also optimal.

What needs improvement?

The price is the only thing that can be improved.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than 10 years.

What do I think about the stability of the solution?

The stability is very good. Dell PowerEdge Rack Servers are very stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Server is very good.

How are customer service and support?

Their support is very good. The only thing that I would improve is the language, which sometimes can be a problem. They can direct you to different centers depending on the product you are referring to, and the language often seems to be an issue. I remember a case of a breakdown that we had with a PowerEdge server. We had to escalate it. We talked about it with a center in India, and it was complicated and almost impossible, even with an English translator.

Which solution did I use previously and why did I switch?

We used HPE servers. HPE is a direct competitor, and we were very happy, but we have noticed an improvement using Dell PowerEdge Rack Servers.

We decided to switch because of what we read and what other colleagues in the sector recommended to us and also because at that time, the economic offer was better.

How was the initial setup?

The implementation was simple. There was no specific implementation strategy for it.

We implemented Dell PowerEdge Rack Servers in a hybrid cloud model. For the public part, we used ESSENCE IT. We have our servers deployed in several locations.

What about the implementation team?

We used the same company through which we purchased it, and together with their technicians, we implemented it.

What was our ROI?

One of the things we really like is being able to request a warranty extension of up to five years directly with the manufacturer. Not everyone does that, but that is an important ROI because the investment you make initially can be maintained for those five years with confidence.

What's my experience with pricing, setup cost, and licensing?

They are very competitive.

Which other solutions did I evaluate?

We evaluated HPE. The difference was the price. There was a lot of similarity at the level of functionality and internal components. For example, in terms of INTEL or NVIDIA, at the manufacturer level, you pretty much have to integrate the same thing, but it does have its nuances, such as the issue of energy savings due to power supplies and so on.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2335590 - PeerSpot reviewer
Leiter interne IT und Rechenzentrum at a media company
Real User
Jan 30, 2024
Helps to enhance operational consistency and reliability of our applications
Pros and Cons
  • "What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle."
  • "I would like enhanced latitude in the machine assembly process."

What is our primary use case?

To ensure the continued success of our clientele, we leverage the robust capabilities of Dell PowerEdge Rack Servers within the confines of our data center.

The straightforward implementation of firmware updates on servers can often prove to be an elusive objective. Recognizing this arduous challenge, we opted to incorporate Dell PowerEdge Rack Servers into our infrastructure, thereby facilitating a more streamlined and efficient process.

How has it helped my organization?

Dell PowerEdge Rack Servers have demonstrably bolstered the operational consistency and reliability of our applications, thereby enhancing the user experience for our esteemed clientele.

Given our exclusive reliance on Dell servers, conducting a direct comparison of energy consumption across different vendors proves to be a rather intricate endeavor. Nevertheless, I am confident that the power usage falls within a range deemed satisfactory for our operational requirements.

We leverage these server systems for an extended period of time, a practice that demonstrably contributes favorably to the principles of environmental sustainability.

Dell PowerEdge servers have demonstrably curtailed the incidence of production downtime, the precise extent of which remains challenging to quantify. Nevertheless, a marked decline in service outages and a concomitant upswing in availability periods are irrefutable indicators of this positive development.

The OpenManage Console serves as a streamlined nexus, consolidating a multitude of functionalities within a singular, intuitive interface. This holistic design fosters an enhanced level of productivity amongst IT personnel by eliminating the need to navigate through a maze of disparate applications.

Dell PowerEdge servers have contributed to the overall flexibility of our operations. This translates to relatively short delivery times, which is a significant advantage. We can quickly acquire new servers without facing lengthy lead times.

What is most valuable?

What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle. This unparalleled level of support extends for an extended duration, ensuring that our servers remain reliable and secure for years to come. Furthermore, the exceptional quality of these servers is evident in their engineering and robust construction, guaranteeing peak performance and unwavering stability even under the most demanding workloads.

What needs improvement?

I would like enhanced latitude in the machine assembly process. The current constraints, limiting configurations to a select few, often lack inherent rationality. This rigidity makes it challenging to construct servers that are meticulously calibrated to specific requirements. Ideally, we should strive for a system that allows for the bespoke tailoring of servers, ensuring perfect alignment with each unique need.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 15 years.

What do I think about the stability of the solution?

While Dell PowerEdge Rack Servers have generally garnered a stellar reputation for their reliability and performance, we did encounter a recent hiccup on one of our machines. Thankfully, a dedicated support case was promptly established to address the issue. It turned out to be a faulty component, which was swiftly replaced, and the machine was soon humming along once more. All in all, our experiences with these servers have been overwhelmingly positive, with this singular incident serving as a minor bump in the road.

What do I think about the scalability of the solution?

The servers are provisioned with their core hardware components at the time of acquisition. In most cases, further augmentation isn't particularly rational, although it is feasible to add supplementary memory or storage devices in exceptional circumstances. While this approach generally proves acceptable, it can present challenges in situations where the servers haven't been outfitted with the potential for future expansion. For instance, if a server is only equipped with a single processor, installing a second one later on is an impossibility. While this might seem suboptimal, it does offer the advantage of being cost-effective. After all, there's no need to construct the entire infrastructure if only a portion of it will be utilized.

How are customer service and support?

While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and resolutions often left frustratingly in our own hands involving the mere shipment of parts or miscellaneous supplies, a remarkable change has taken place. The current landscape of Dell support stands in stark contrast, characterized by the prompt arrival of technicians armed with the requisite materials or their express pre-delivery and a demonstrably high level of ongoing machine support, exceeding even our most exacting expectations.

Which solution did I use previously and why did I switch?

In the past, our server infrastructure relied on a patchwork of machines, cobbled together from various components and specifications. These solutions, while valiant efforts in their own right, often fell short in terms of reliability and consistency. Seeking a more robust and standardized approach, we migrated to Dell PowerEdge Rack Servers, enticed by their reputation for superior quality and comprehensive warranty programs.

How was the initial setup?

The initial deployment has been occasionally straightforward, but we have also come across instances where machines brought about challenging difficulties that were difficult to pinpoint. In the majority of situations, it's positive, but not consistently.

Given the confines of our restricted IT infrastructure, we opted for a meticulous, hands-on approach to server deployment, manually installing each one within its own designated space.

What about the implementation team?

At the outset, our implementation lacked external assistance. However, we have now brought on board LSK Storage, a value-added reseller, to superintend a wider range of tasks, as we no longer shoulder the entire burden ourselves. Our interactions with them have been exceptionally positive, exceeding our expectations. Indeed, continued collaboration would not be on the table if their performance had been anything less than stellar.

What's my experience with pricing, setup cost, and licensing?

The cost structure associated with Dell PowerEdge Rack Servers presents itself as a potential point of contention for budget-conscious consumers, as it could be more strategically positioned to compete within the broader marketplace. Additionally, the degree of configurability offered by these server solutions might warrant further scrutiny, as it may not invariably align with the precise requirements of every individual user or organization.

Which other solutions did I evaluate?

During our evaluation process, we meticulously assessed a diverse range of server solutions offered by multiple manufacturers. Ultimately, Dell emerged as the frontrunner due to their unwavering commitment to long-term product availability, ensuring the sustained viability and stability of our IT infrastructure.

What other advice do I have?

I would give Dell PowerEdge Rack Servers a rating of nine out of ten. While they offer excellent flexibility, I find that it can be limited in certain situations. Users are required to commit to specific configurations and cannot always choose every desired processor or combination of components. Additionally, there are sometimes unclear dependencies between components, requiring the use of specific minimum amounts of certain resources. These limitations prevent me from giving them a perfect score.

Our infrastructure is optimized for stability rather than raw processing power. While our servers may not boast the most formidable specifications, they consistently deliver reliable performance within their established parameters.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.
reviewer2318388 - PeerSpot reviewer
IT Engineer
Real User
Jan 16, 2024
Provides exceptional flexibility, reliability, and productivity, ensuring uninterrupted operations and scalability while minimizing downtime
Pros and Cons
  • "Our overall experience with their product and support has been consistently excellent."
  • "Occasionally, there might be extended wait times between placing an order and receiving the delivery."

What is our primary use case?

Previously, each branch or specific function had its own dedicated servers for tasks such as backups, file storage, print services, and directory management. However, the current approach has shifted towards utilizing VMware for site-related functions.

This means that instead of individual servers for each task, virtualization technology like VMware is employed to streamline and optimize server management for various purposes across the organization.

How has it helped my organization?

Implementing the solution with Dell servers addressed several challenges we encountered. The physical installation, especially in rack configurations, became significantly easier with a streamlined process - a simple click for various tasks.

In our energy research, we've been using Dell PowerEdge servers for an extended period. Recently, we introduced servers from IBM and HPE into our infrastructure. However, we haven't conducted a comprehensive comparison, particularly regarding power consumption.

The PowerEdge servers have proven to be highly effective in meeting our evolving needs. During server configuration, we strategically plan for around fifty to sixty percent usage, opting for a slightly higher configuration than is strictly necessary. This approach has ensured that we haven't encountered any issues thus far.

Dell PowerEdge servers have positively impacted our organization's sustainability requirements. We are extremely satisfied with their performance so far, experiencing minimal hardware issues. With their support in place, any problems, whether related to hardware or software, are promptly addressed and repaired.

The utilization of Dell PowerEdge rack servers has significantly enhanced the overall flexibility of our operations. The remarkable flexibility of these servers has contributed to increased productivity, eliminating downtime.

What is most valuable?

The integration of servers with VMware has been a smooth and positive process.

What needs improvement?

There is room for improvement in making it more cost-effective. Another area for improvement could be the delivery process. Occasionally, there might be extended wait times between placing an order and receiving the delivery.

For how long have I used the solution?

We have been using it for more than twenty years now.

What do I think about the stability of the solution?

We are highly satisfied with the level of stability provided.

What do I think about the scalability of the solution?

The scalability of the servers has been excellent. As we transition to VMware, scalability remains a strong point. Our approach of configuring slightly higher than immediate needs allows for easy scaling without significant challenges.

How are customer service and support?

Our overall experience with their product and support has been consistently excellent. We would rate their support as highly effective, as we have not encountered any significant issues. I would rate it eight out of ten.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation strategy involves careful planning, determining the required components for the server, and configuring all aspects before proceeding with the actual implementation. Once everything is set up according to the plan, the implementation, whether for physical or virtual servers, typically proceeds smoothly without significant complications.

What was our ROI?

In terms of ROI, we have experienced zero downtime with Dell PowerEdge servers. Proactively, if there is any indication of potential issues or planned maintenance, we always prepare alternative solutions. This approach has proven to be highly cost-effective, ensuring uninterrupted operations in our environment. Over my thirteen years with the company, I cannot recall a single instance where colleagues had to wait due to server issues or encountered any significant problems. Overall, the reliability of Dell PowerEdge servers has contributed significantly to a seamless and dependable work environment.

Which other solutions did I evaluate?

We are continuously exploring offerings from various companies, always seeking the best solutions. Currently, we have servers from both HP and IBM, and specifically, we've integrated IBM storage and Solar devices for evaluation. This approach allows us to compare and assess their performance before making informed decisions based on our specific needs.

What other advice do I have?

Adopting the PowerEdge Cyber Resilient Architecture for security involves ensuring that all firmware updates released by Dell are diligently applied. Regular updates are consistently implemented to meet standard security protocols. However, there is also a proactive stance in preparing for unforeseen circumstances, acknowledging the importance of expecting the unexpected.

Overall, I would rate it nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2318313 - PeerSpot reviewer
Engineering Manager at a retailer with 1,001-5,000 employees
Real User
Jan 1, 2024
The lifecycle management with iDRAC works really well and helps with maintenance and keeping track of what we have in our company
Pros and Cons
  • "The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company."
  • "We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company."

What is our primary use case?

I use Dell PowerEdge Rack Servers in my company, mostly for virtualization and also for some applications running directly on physical machines.

What is most valuable?

The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company.

The product offers a bit of a larger landscape to manage the entire environment. There is a feature that allows you to see the power distribution the rack servers in your environment use. 

The product has some other features that were really beneficial for my company and made it easier for us to work with the systems, as it became easier to expand and fix them online.

What needs improvement?

We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company. It would have been easier for my company to deal with the product if the two storage cards provided during the solution's onboarding process of the expensive versions of the solution were available for the slightly simpler versions of the tool.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for six years.

What do I think about the stability of the solution?

In our company, we have had some really good results with the product's hardware, but we also had a couple of sets of hardware be bought that had a lot of memory errors, so we needed to have a lot of DIMM hardware replaced. In my company, we had really stable sets of hardware and not-so-stable ones as well.

What do I think about the scalability of the solution?

The range of systems under Dell PowerEdge Rack Servers is large enough to have both small enough systems and large enough systems, so the product's scalability is fine.

How are customer service and support?

It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can say that the solution's technical support works really well, so it's okay. In our company, we can schedule a replacement part very quickly with the help of the solution's technical support. 

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my company, we had experienced too many hardware failures with our previous solution supplier, HPE.

How was the initial setup?

My company's tools for deployment had to be modified to take care of the product's deployment phase. The product's deployment phase was not super complicated, but it did take my company a couple of weeks to build it up and to make it work, which was not too bad. The aforementioned process would have been the same for every other company as well, so it was okay, in my opinion, since it was not worse than the processes of some other tools.

What's my experience with pricing, setup cost, and licensing?

I don't know about the product's licensing part. Price-wise, it is an okay product. I believe that the cheaper the better, but I think that the product's price is okay.

Which other solutions did I evaluate?

As a part of my company's evaluation process, we considered Supermicro against Dell PowerEdge Rack Servers. Compared to Supermicro, Dell PowerEdge Rack Servers are a bit cheaper, but the product's con stems from the fact that we had to do too many things in our company to make it work. The amount of effort to maintain all of it and to build or maintain it all was too much. Though the product was a little bit more expensive than Supermicro, its management features were way more extensive, which made a difference for us in our company.

What other advice do I have?

In my company, we were trying to resolve some particular issues through the implementation of Dell PowerEdge Rack Servers, as we had experienced too many hardware failures with our previous solution supplier, HPE.

PowerEdge Cyber Resilient Architecture's approach to security, including the silicon-based root of trust, signed firmware updates, and user access security, works well, but my company doesn't have many sales-related areas to report.

The assessment of Dell PowerEdge Rack Servers for energy consumption in my company is not much of a big deal for us. In our company, we saw that the energy consumption of the product depends on which role of the machines it is concerned with, especially when it came to the more mission-critical servers which we used to use in high-performance mode, causing them to use more power because it helped make our company quicker which in turn helped with the generation of higher revenue for us. Power consumption was not much of an issue like a couple of years ago, meaning it has changed a bit. Our company has B Corp certification, causing us to look towards areas like the product's energy consumption since it is much more important now than it used to be in the past.

In terms of the concept of power or energy consumption of the product, I can say that it fits and helps meet my company's requirements because of the different power profiles we can deploy.

In my company, we don't use OpenManage Enterprise.

The overall flexibility of our organization's operations with the use of PowerEdge Rack Servers has been okay, as we usually use virtualization software on top of the product, giving us big-sized machines.

There are a lot of options that one can opt for when using the solution. I like how my company talks with people inside Dell to help us with what we need or figure out how to do something. If you look at the product from a broader perspective, it works really well as a large package.

I rate the overall solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ronald Stoffels - PeerSpot reviewer
System Engineer at Parkstad IT
Real User
Dec 5, 2023
Can be used for SQL servers, domain controllers, virtual center servers, and backup environments
Pros and Cons
  • "Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things."
  • "Dell PowerEdge Rack Servers could improve the bezels in front of it."

What is our primary use case?

We are local governments, and we use the solution for computing power and view. We use the Dell PowerEdge Rack Servers for our ESX cluster, SQL servers, domain controllers, virtual center servers, and backup environment.

What is most valuable?

Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things. We hang it in a rack, install software on it, and it is automatically deployed for the environment.

What needs improvement?

Dell PowerEdge Rack Servers could improve the bezels in front of it. Because they always change the bezels, it's strange when you come with the customer into your cell room and see ten different bezels hanging.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 25 to 30 years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers is a pretty stable solution. When there's something wrong with the hardware or hard drives, it can be changed in a running system.

How are customer service and support?

The solution's technical support is good. I call the technical support team when I have a question or problem, and it's always fixed within 30 to 60 minutes. The technical support team resolves our issues on the phone, or the next day, an engineer would come with spare parts to fix the issue.

I rate the solution’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE Compaq Server.

After surveying what was better for us, we came to Dell PowerEdge Rack Servers and stayed with it because it was good. Dell PowerEdge Rack Servers' price is better than HPE Compaq Server, and it's easy to rack mount. You don't need equipment to hang it on a rack. With other equipment, you need a screwdriver and a bolt. Dell PowerEdge Rack Servers are easy to hang and get out of the systems.

How was the initial setup?

The solution's initial setup is a bit complex because we have a fiber environment and a network environment, which we always have to configure. The fiber environment takes a lot of time. The network environment takes some time, wherein you install the OS and deploy your configuration file on it. The implementation is pretty fast and takes five to ten minutes. Then, you do all the configuring around it because you want to connect it to your power store.

What about the implementation team?

In our environment, it takes between 30 and 60 minutes to get the solution out of the box into a running system.

What other advice do I have?

The solution's power consumption has improved a lot. We always have two power supplies on it. When there's a power outage, and one doesn't work, we have the other spare one. The power consumption is always balanced over two. So, power consumption has gone from high to medium and is even lower now. We are not using the spinning disk anymore.

The solution's ability to handle the evolving needs of high-performance workloads is good. We have a couple of power racks exclusively used for SQL storage. Since the SQL databases are running on them, they need performance, and they perform perfectly.

The solution has helped reduce our unplanned production downtime, but that is because we are also using VMware. So, you can do downtime during the daytime and plan it. Our hardware doesn't power off once a year.

We check every month for OpenManage updates. We check the OpenManage appliance, get a catalog, look at it to see if there is new hardware or firmware, and always deploy them every month. So we are always on top of the new updates.

Overall, I rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a construction company with 10,001+ employees
Real User
Nov 17, 2022
Decreased time to deploy new data centers, improved IT staff's productivity and reduced unplanned downtime
Pros and Cons
  • "The iDRAC is an excellent service; it allows us to install and deploy our software remotely."
  • "Using the OpenManage console decreased the time it takes us to deploy new data centers; we can do in one hour what previously took us four hours."
  • "Overall, the solution is excellent, though Dell could improve the monitoring."

What is our primary use case?

We are a construction company operating worldwide, and we use PowerEdge servers for local storage at our construction sites. Each site has its own infrastructure, including a Dell server. When construction is completed at one place, we decommission the server and then recommission it to another location. There are many Dell servers in the company, somewhere around 3000-5000.

I used the solution to create a cluster consisting of three servers plus storage, and it automatically failed over using VMware. The OS on top of VMware is usually Windows, which is used for financial systems.

We leverage native Windows OS security features in our environment; we need third-party security tools to ensure the safety of our servers. 

Our infrastructure is extensive, so we rely on the reliability of the servers. If a server is down, we need to deploy the support team to fix any issue. 

We use the solution as a kind of high server, and they are our go-to servers for data forms. The overall integration of our workloads with PowerEdge Rack Servers is critical.

To protect from malware and other firmware attacks, we use McAfee and other antivirus software. We have our firewall and other layers of protection.  

How has it helped my organization?

Using the OpenManage console decreased the time it takes us to deploy new data centers. We use efficient division of labor and the technologies offered by the solution, so we can do in one hour what previously took us four hours. 

OpenManage very much improved our IT staff's productivity. We are part of a larger organization, and there is Dell service worldwide. As such, we can centrally control firmware updates and turn the power on and off to the servers. This feature works very well for us. 

Using the solution reduced our unplanned downtime by 20% to 30%. 

What is most valuable?

The iDRAC is an excellent service; it allows us to install and deploy our software remotely.

The OpenManage app is another excellent service, and VMware supports it. There is no problem with drivers because we can get all of them via VMware or Dell.

The solution is an excellent platform for handling the needs of high-performance workloads, it's a good server for high performance.

The solution's approach to security with signed firmware, drift detection, and BIOS recovery is robust and accessible. We can monitor the security landscape easily via OpenManage. 

The solution's energy consumption is excellent for managing the power supply, as it is very efficient thanks to built-in power factor correction. The power consumption depends upon the load; it increases with a high CPU load, and we manage this through Windows. We can also use OpenManage to fine-tune the power management.  

The major market players are HP and Dell, and we find Dell to be the more cost-effective server. We're also satisfied with its features; the security, management, remote management, and reliability are all favorable.  

What needs improvement?

Overall, the solution is excellent, though Dell could improve the monitoring.

The solution could be more friendly in terms of cost. 

For how long have I used the solution?

I have worked at several companies using Dell PowerEdge Rack servers for over ten years. 

What do I think about the stability of the solution?

The solution is very stable and reliable. 

What do I think about the scalability of the solution?

The solution is scalable; we can increase capacity by adding CPU and memory as required.

How are customer service and support?

The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making changes, doing updates, or installing remotely. 

Which solution did I use previously and why did I switch?

I previously used HP servers, which are also good, but I switched due to the high cost.

How was the initial setup?

The initial deployment is straightforward, and that improved over time. Our project management is pleased with the quick deployment; nowadays, we can even deploy remotely. Deployment takes no more than one hour.

Our deployment strategy is to work remotely; technicians install a rack on site, and I can deploy as soon as I get iDRAC.

What was our ROI?

Typically, we receive an ROI. By the time construction has finished on a site, the server will already have covered its cost and more.

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than HP servers, but the price could always be better. 

Which other solutions did I evaluate?

We considered public cloud servers, but PowerEdge wins in cost versus public cloud. We also have a vast number of files and operate a large number of sites. One of our requirements is to store files locally, so we need to place physical servers at our locations. That's why we went with the Dell Technologies solution.

The latency of PowerEdge versus public clouds was critical to us as end users don't want issues on the network. Some people prefer to go with the cloud no matter the cost, but the price is essential for us, and the PowerEdge servers are more affordable, especially over the long term. In the short term, going with the cloud could be cheaper. 

What other advice do I have?

I rate the solution ten out of ten. 

We use the Dell OpenManage console for our PowerEdge Rack Servers, and it's easy to use.  

PowerEdge servers are a good choice, as many people use Dell services on the market, and we find Dell to be the most cost-effective server. In terms of long-term cost, we would choose this solution over a cloud solution every time, so I highly recommend this product.

I recommend a good server room or rack with air conditioning to provide a favorable physical environment for the servers. I also recommend a good network as we can use 10G nowadays, and a good network contributes to computation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2544186 - PeerSpot reviewer
Inside Sales Manager at a tech services company with 51-200 employees
Real User
Top 20
Sep 25, 2024
Helpa speed up our client's production time to market
Pros and Cons
  • "The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data."
  • "The price has room for improvement."

What is our primary use case?

We implement Dell PowerEdge Rack Servers for our clients. Their use cases differ depending on their needs. Some use them for storage, others for data protection, etc.

How has it helped my organization?

Dell PowerEdge Rack Servers help speed up our client's production time to market.

I would rate the power consumption of the Dell PowerEdge Rack Servers a nine out of ten. The performance is great for our clients.

Dell PowerEdge Rack Servers help improve our client's unplanned downtime fivefold.

Dell PowerEdge Rack Servers are resilient and provide great flexibility.

What is most valuable?

The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data. 

What needs improvement?

The price has room for improvement. Given the market size, it isn't easy to compete with all the other vendors if the pricing is high.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is amazing.

How was the initial setup?

The deployment is straightforward.

What about the implementation team?

We implement Dell PowerEdge Rack Servers for our clients, and if required, we consult with Dell.

What was our ROI?

The return on investment depends on each client's use case. The most common reason for a return comes from the time savings they get from using the Dell PowerEdge Rack Servers.

What other advice do I have?

I rate Dell PowerEdge Rack Servers ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Louie Clarke - PeerSpot reviewer
Senior Business Manager (Europe) at a tech consulting company with 10,001+ employees
Real User
Mar 26, 2024
Easy management, global support, and competitive pricing
Pros and Cons
  • "We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers."
  • "I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge."

What is our primary use case?

My experience and background is in the OEM space. I help customers take their IP to market on a reliable server, and Dell is normally the go-to option for that.

How has it helped my organization?

Reliability is the main benefit. From a services standpoint, on the OEM side, customers always like the ability to deploy in other countries with their own IP. They can use the Dell tier-one global service. Normally, the service appeals to the customers more than the platform.

They are seen as a very power-efficient option, but I do not have any metrics to back it up.

What is most valuable?

Within that space, one of the most valuable features is the management. We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers. When customers are deploying their IP out into the field, being able to handle the management and servicing of platforms remotely to diagnose issues is always useful.

What needs improvement?

I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge.

There is probably room to expand the lower-end range.

For how long have I used the solution?

I have been working with Dell PowerEdge servers throughout my career. It has been seven or eight years.

What do I think about the stability of the solution?

We do not have too many reports of the platform being unstable, but it is not something I would directly get involved with.

How are customer service and support?

I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but Dell has some of the best services when looking at comparable server vendors. Their after-sales and pre-sales support is probably the best in the business. 

My experience has always been positive. I would rate their customer service and support a nine out of ten. No one gets a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

In the environments I work in, they are almost entirely on-prem, but I am not involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive. I have not been too involved in the licensing, but from a hardware perspective, I always find them to be competitive.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
VMware Specialist at Haaglanden Medisch Centrum
Real User
Jan 1, 2024
The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime
Pros and Cons
  • "They are incredibly valuable because they are both user-friendly and powerful for managing hardware."
  • "There is room for improvement in technical support."

What is our primary use case?

We use Dell PowerEdge for virtualization purposes, particularly with VMware.

How has it helped my organization?

The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime.

What is most valuable?

Dell PowerEdge Rack Servers are incredibly valuable because they are both user-friendly and powerful for managing hardware.

What needs improvement?

I am generally very satisfied with Dell PowerEdge Rack Servers. However, there is room for improvement in technical support.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for five years.

What do I think about the stability of the solution?

We have not had any issues with the stability of the servers.

What do I think about the scalability of the solution?

The servers are scalable, especially in terms of adding extra disks. It is a straightforward process; if you need more storage space, you can easily scale up by adding additional disks to meet your requirements.

How are customer service and support?

Tech support is generally good, but there can be challenges, especially when dealing with support from India. Language differences can sometimes make communication difficult, but having a proficient English speaker or a good interpreter usually helps resolve issues effectively.

Which solution did I use previously and why did I switch?

My company used a mix of Dell and HP hardware before, but now we exclusively use Dell. I find Dell's servers more powerful and user-friendly for remote management.

How was the initial setup?

Deployment was relatively straightforward for us. The most labor-intensive part was the physical setup in the data center, handled by the data center team. After that, the installation of AHI was a breeze, making the overall process quite manageable.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2318382 - PeerSpot reviewer
Data Center Manager at a manufacturing company with 501-1,000 employees
Real User
Jan 1, 2024
Designed to fit our specific requirements, allowing us to build and configure them according to our needs
Pros and Cons
  • "Managing it is straightforward, and the scalability aligns well with the needs of our organization."
  • "One area where PowerEdge could improve is the challenge of keeping technology consistent over the years."

What is our primary use case?

We rely on Dell PowerEdge servers for our data centers, transitioning from VMware to Hyper-V Azure Stack. These servers support various functions, including backup, database management, and handling highly virtualized workloads.  

How has it helped my organization?

A significant benefit we have experienced with Dell PowerEdge is the flexibility it offers in customizing our services. The servers are designed to fit our specific requirements, allowing us to build and configure them according to our needs. 

This flexibility has been valuable, as we have been able to achieve everything we have asked from the PowerEdge line to support our organization's IT infrastructure. 

For our organization, energy efficiency is crucial, and Dell PowerEdge servers align well with our commitment to green IT. Dell works with customers to prioritize power-efficient hardware, and we have noticed savings when renewing parts of our infrastructure. 

The virtualization layer, coupled with Dell's efforts, has contributed significantly to improved energy efficiency, allowing us to achieve more performance for the same energy consumption. Additionally, PowerEdge servers significantly contribute to our sustainability goals by delivering high performance and efficiency.

What is most valuable?

I find the stability of PowerEdge to be its most valuable feature. Managing it is straightforward, and the scalability aligns well with the needs of our organization.

What needs improvement?

One area where PowerEdge could improve, and it might not be unique to Dell, is the challenge of keeping technology consistent over the years. Due to the natural growth of IT, there are differences in processors, memory, and technology advancements each year. When expanding our environment, it becomes a challenge to match the technology of the same line. A more seamless bridge between old and new hardware could simplify administration and enhance the overall user experience.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for almost over ten years.

What do I think about the scalability of the solution?

PowerEdge handles the evolving needs of high-performance workloads quite well. Its flexibility allows us to attain the required performance and integrate new technologies seamlessly. The scalability within our current environment ensures that we don't hit the limits of the platform easily, eliminating the need to transition to another platform for now.

How are customer service and support?

Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their support system can be a bit challenging. However, when required, our account manager and available resources help navigate the process effectively.

What was our ROI?

We have seen a substantial return on investment with Dell PowerEdge. The servers' stability, ease of management, and standardized operations have reduced staffing needs and operational costs. Considering factors like energy efficiency and pricing, it has been a valuable investment for our organization.

What's my experience with pricing, setup cost, and licensing?

I find the pricing for Dell PowerEdge reasonable for our company. However, licensing, in general, can be challenging to manage effectively. It would be beneficial for companies like Dell to reconsider their approach to licensing certain aspects of their equipment.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.