Dell PowerEdge R-Series Reviews

My experience and background is in the OEM space. I help customers take their IP to market on a reliable server, and Dell is normally the go-to option for that.

Reliability is the main benefit. From a services standpoint, on the OEM side, customers always like the ability to deploy in other countries with their own IP. They can use the Dell tier-one global service. Normally, the service appeals to the customers more than the platform.

They are seen as a very power-efficient option, but I do not have any metrics to back it up.

Within that space, one of the most valuable features is the management. We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers. When customers are deploying their IP out into the field, being able to handle the management and servicing of platforms remotely to diagnose issues is always useful.

I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge.

There is probably room to expand the lower-end range.

I have been working with Dell PowerEdge servers throughout my career. It has been seven or eight years.

We do not have too many reports of the platform being unstable, but it is not something I would directly get involved with.

I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but Dell has some of the best services when looking at comparable server vendors. Their after-sales and pre-sales support is probably the best in the business. 

My experience has always been positive. I would rate their customer service and support a nine out of ten. No one gets a ten.

In the environments I work in, they are almost entirely on-prem, but I am not involved in the deployment.

Pricing is very competitive. I have not been too involved in the licensing, but from a hardware perspective, I always find them to be competitive.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

We use Dell PowerEdge for virtualization purposes, particularly with VMware.

The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime.

Dell PowerEdge Rack Servers are incredibly valuable because they are both user-friendly and powerful for managing hardware.

I am generally very satisfied with Dell PowerEdge Rack Servers. However, there is room for improvement in technical support.

I have been working with Dell PowerEdge Rack Servers for five years.

We have not had any issues with the stability of the servers.

The servers are scalable, especially in terms of adding extra disks. It is a straightforward process; if you need more storage space, you can easily scale up by adding additional disks to meet your requirements.

Tech support is generally good, but there can be challenges, especially when dealing with support from India. Language differences can sometimes make communication difficult, but having a proficient English speaker or a good interpreter usually helps resolve issues effectively.

My company used a mix of Dell and HP hardware before, but now we exclusively use Dell. I find Dell's servers more powerful and user-friendly for remote management.

Deployment was relatively straightforward for us. The most labor-intensive part was the physical setup in the data center, handled by the data center team. After that, the installation of AHI was a breeze, making the overall process quite manageable.

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

We rely on Dell PowerEdge servers for our data centers, transitioning from VMware to Hyper-V Azure Stack. These servers support various functions, including backup, database management, and handling highly virtualized workloads.  

A significant benefit we have experienced with Dell PowerEdge is the flexibility it offers in customizing our services. The servers are designed to fit our specific requirements, allowing us to build and configure them according to our needs. 

This flexibility has been valuable, as we have been able to achieve everything we have asked from the PowerEdge line to support our organization's IT infrastructure. 

For our organization, energy efficiency is crucial, and Dell PowerEdge servers align well with our commitment to green IT. Dell works with customers to prioritize power-efficient hardware, and we have noticed savings when renewing parts of our infrastructure. 

The virtualization layer, coupled with Dell's efforts, has contributed significantly to improved energy efficiency, allowing us to achieve more performance for the same energy consumption. Additionally, PowerEdge servers significantly contribute to our sustainability goals by delivering high performance and efficiency.

I find the stability of PowerEdge to be its most valuable feature. Managing it is straightforward, and the scalability aligns well with the needs of our organization.

One area where PowerEdge could improve, and it might not be unique to Dell, is the challenge of keeping technology consistent over the years. Due to the natural growth of IT, there are differences in processors, memory, and technology advancements each year. When expanding our environment, it becomes a challenge to match the technology of the same line. A more seamless bridge between old and new hardware could simplify administration and enhance the overall user experience.

I have been working with Dell PowerEdge Rack Servers for almost over ten years.

PowerEdge handles the evolving needs of high-performance workloads quite well. Its flexibility allows us to attain the required performance and integrate new technologies seamlessly. The scalability within our current environment ensures that we don't hit the limits of the platform easily, eliminating the need to transition to another platform for now.

Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their support system can be a bit challenging. However, when required, our account manager and available resources help navigate the process effectively.

We have seen a substantial return on investment with Dell PowerEdge. The servers' stability, ease of management, and standardized operations have reduced staffing needs and operational costs. Considering factors like energy efficiency and pricing, it has been a valuable investment for our organization.

I find the pricing for Dell PowerEdge reasonable for our company. However, licensing, in general, can be challenging to manage effectively. It would be beneficial for companies like Dell to reconsider their approach to licensing certain aspects of their equipment.

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

We use Dell PowerEdge Rack Servers for servers and backup.

The product has improved our business. There are fewer complications than what we had before with other brands.

Dell PowerEdge Rack Servers is simpler to use when compared with HPE. The product provides more features than what we expected six years ago.

The solution must increase the space provided. It is still an issue. The terabytes are never enough.

I have been using the solution for six years.

The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website. I rate the support a seven or eight out of ten.

Neutral

We were using HPE before. Many schools were already doing business with Dell. So, we tried it. We also have Dell's laptops and desktops.

The deployment is not difficult at all.

The tool's pricing is very good.

The server does consume energy. The energy consumption is less than what it was three years ago. We still have the same capacity. We don't have many high-performance workloads. We have AutoCAD and SolidWorks. These are two programs that need a lot of CPU. The rest is file surfing and document printing. We are planning to use the OpenManage console.

Overall, I rate the product an eight out of ten.

My organization uses the product as a simple server.

We implemented the product for its simplicity and scalability. We wanted a simple system that we could scale up if needed. Currently, we only have a few servers. It's easy to change them. The components can be changed around.

The simplicity of the bars is valuable. We can pull out elements and change them ourselves. It saves us time. We do not open the machine much. It leads to less maintenance efforts. We can also use components of other brands. It is easy to use.

The product must provide more options to add GPUs to the machines. It's always a challenge. If we don't think about it when buying the machine, we cannot do it afterward.

I have been using the solution for 20 years. We use R730 and R630.

The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago, the team focused on solving the issues first instead of finding who was to blame.

Positive

We used HPE some time ago. The machines are the same, but the support provided by Dell is better.

The initial setup was easy.

The product's pricing is not good. It's always a winning factor for other solutions. It is not the most affordable tool.

I hope PowerEdge's Cyber Resilient Architecture approach is sufficient. Once, we had a problem because the rack was not updated. It's annoying that I didn't get informed by Dell that we had to update it. Communication should be better for security reasons.

I never thought about energy consumption, but we all must decrease our power consumption. It was never an issue for us, though. The tool is efficient for what we use it for. It is scalable till the end. The product lasts for seven years. We can use the machine for a long time.

The solution has helped reduce unplanned production downtime. We have a cluster. If one fails, the other one takes over. The OpenManage console has affected our IT staff’s productivity. We use it a lot. It's a good tool to access our service. The tool saves 25% of our time.

Overall, I rate the product an eight out of ten.

We use multiple models of Dell PowerEdge Rack Servers. We're currently using the more hypervisor-focused models with AMD CPUs but from different generations.

We use Dell PowerEdge Rack Servers mostly for hypervisors and also for single application usage.

We've had some supply and support challenges with other manufacturers, and Dell could deliver for us, and the cooperation with the Dell team works really well for us. The accounting team knows a lot. They can help us out with our challenges. They can help us fill our needs.

Through Dell's OpenManage software, we can track our power usage, but we can also track what components use how much power in the system. It helps us at least get the intelligence we need to get the reports out to the business and to our partners.

In regards to energy consumption for the whole company, it's only a small percentage. But if we look at just IT, then the surface does consume a sizable amount. And whether that's renewable or fossil energy, it's still impacting.

Dell PowerEdge Rack Servers are able to handle high performance well. We're using high-performance systems and they fill our needs. 

We are able to save days' worth of time depending on the number of services we are deploying.

The flexibility of the Dell PowerEdge Rack Servers is good because they come in smaller spec sizes to larger spec sizes. If we need it for a stand-alone system, we can get a really small system. For our Hypervisor, we can get the larger spec systems to carry a higher workload.

The most valuable feature is the ease of use. It's very easy to get new systems in the data center and to get them ready for production.

I'm currently not running into specific cases that I'd say we could improve. Of course, the most important features are security and sustainability. Those are subjects that Dell does a lot of work on. The whole industry works a lot on it, but everyone also sets goals of being sustainable. Working together on those subjects, I'd say could help us achieve those goals together. Sustainability and the data center is a hot topic. I work for the airport and we want to be the most sustainable airport in the world. So starting with our IT stack could benefit.

The most important for us is once someone gets access to a system that we don't want them to have access to, it probably won't be physical access. What will a system do to detect besides all the software we have in place? And right now, I'm not really aware of what the PowerEdge stack does for us in those scenarios, but that's an interesting use case. I would like more resilience because, for all companies, cybersecurity is important. Once something goes wrong, then we'll see the whole business go along. Within the IT department, we have to be ahead of that.

I have been using Dell PowerEdge Rack Servers for five years.

In terms of a real IT company, we're small. So for us, our needs can be easily filled with the current scalability that Dell can deliver to us.

We've had some small communication errors with support agents going on holiday and not doing a good handover of a case, but that's just one thing. The rest of our experiences with technical support are great.

Positive

We used exclusively Lenovo and IBM in the past. For some reason, we switched to Dell. It may have been pricing, but also support. 

The initial installation is easy. Through Dell software, we can create baselines. And with those baselines, we can automate the first steps of deployment. Stuff we would normally have to go into the data center, physically connect to a server, and do by hand, can now just be done after two simple steps.

Normally, deploying new hardware would sometimes take a couple of days, including getting it already for the business. Now especially on the tedious first steps of installation, we save time.

We have had good life cycles. While they may not directly generate a return on investment, they fulfill their intended purpose and have demonstrated long-term viability.

I would rate Dell PowerEdge Rack ten out of ten.

We use them to host a car parking system. 

We use Dell PowerEdge Rack Servers with pre-installed Microsoft Windows Server. It is just easier when they come already loaded. There is less for us to do.

We host our application on them. They are great for running our applications. We recently had to upgrade the specs of some of the servers due to the demands on the system. For example, where it used to be Dell R350 with hard drives, we are now expected to go with SSDs, but it deals with our applications very well.

We do not necessarily use a lot of its security and other features. We take it out of the box, put our application on it, and then just run it or install it on a device if needed.

With Dell PowerEdge Rack Servers, we now have more resilience. Previously, we used a PowerPC as a server. By using a dedicated PowerEdge Rack Server, there is resilience when using, for example, a RAID array.

Our in-house application runs directly on it. That is a big critical element, but the impact of these servers on our IT infrastructure is no different from another server.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime by about 20%.

The ease of setting them up is valuable. It is easy to set them up. 

Training needs to be improved. I feel we are not getting the best benefit out of the PowerEdge servers at the moment because we do not have in-depth knowledge on how to fully configure them. The PowerEdge servers are fine. It is our training that needs to be improved.

Their support can be better. Getting to the right person for support is a challenge.

We have been using Dell PowerEdge Rack Servers for eight or nine years.

I have never seen any major issues with stability. They are stable.

Once we have deployed a server, we do not increase any specs on it, so we do not have too much experience with scalability. If we do need an improved or enhanced server, we will get that straight from Dell. We would not enhance RAM, SSD, or anything else on our own.

There are about eight people who may configure them. Once these servers go to the site, there are more people using them, but I do not know how many.

Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the right person or once somebody is dedicated to helping us, but getting to that point in the first place is a bit annoying. 

Neutral

My predecessor was already using them, so I carried on ordering them. We do not have any experience with anything similar. We just stick with what we know. The only alternative that we use is a tower PC as a server. It is just a standard PC.

We did not consider public cloud servers before choosing PowerEdge servers. Our platform at the moment is not native to the cloud. It has a heavy data demand and bandwidth requirement, so the cloud was not necessarily within the scope of our product at the time. However, we are developing a cloud-native solution. That might be something we can consider moving forward.

We went for PowerEdge servers because of the price and specs. It is something that has been used by our team before I even joined it, so we continue to use it. The support from Dell is usually very good as well. So, it is a combination of price, specs, and support that makes us keep using Dell.

It is easy to set them up. We could realize their benefits within a few months of deployment.

I am involved in their deployment as an assistant and not as the main person. Most times, it is straightforward, but it also depends on the spec that we get with different solid-state drives or hard drives. Sometimes, the RAID sets can be a bit more complex.

With regards to getting the server into a state where we can deploy our application, it takes a few hours. In a few hours, we can deploy the Windows operating system, do the RAID setup, and then it is ready for our in-house solution.

It is usually a one-man job. I might provide some assistance, but typically, it is a one-man job.

We have potentially seen an ROI, but I would not be able to give a figure. We deploy our solutions onto those servers, and effectively, that is no longer our equipment, so we do not necessarily see what is going on with them. 

They are fairly priced.

I would recommend Dell PowerEdge Rack Servers. I would advise having a good relationship with Dell, and they will support you above and beyond.

Overall, I would rate Dell PowerEdge Rack Servers an eight out of ten.

We have one PowerEdge Rack Server that we got a little while ago that is running Hyper-V and some Windows VMs and we just got a new one, which will be running SQL. We use them for Windows networking tasks. One is a file store server and the other is an application server.

These servers have expanded our storage for our call recording. We no longer have to offsite our calls prior to needing them, within the lifecycle of the call requirements. Before, we'd have to ship off some call recordings after two years, but we can now keep them onsite longer. 

They have also optimized some of the infrastructure and allowed us to reduce our footprint in the server room. We were able to upgrade two servers into one and virtualize them when we got the PowerEdge.

Some of the apps that are critical to our business are Office 365, Sage, which is a finance payment company in the UK, and AWS for some of our hosted solutions that are public-facing, because we don't want them coming in directly to our data center. The integration of these apps' workloads with our PowerEdge Rack Servers is of high importance. We're able to put our applications on them that integrate these services and have them automated and run without worry.

Moving on to the new PowerEdge Rack Server that we have just purchased will definitely reduce downtime and allow more flexibility in our workloads, going forward.

While it's not specific to the PowerEdge side of it, I do like the new feature in the Dell servers, the BOSS system [Boot Optimized Storage Solution]. That is really nice. I don't know if it's unique to Dell, but I like it.

And when it comes to handling the evolving needs of high-performance workloads, the PowerEdge Rack Servers are fit for purpose. They do what they need to do. 

I am also grateful for the security features, including the signed firmware, drift detection, and BIOS recovery.

I haven't done any energy monitoring of our servers because I don't have a big enough server farm to need to monitor our power consumption at that level. It's not like I need to turn off half of our fleet to save costs during downtime hours. We have a very small footprint as far as service systems go. Having said that, the PowerEdge servers are probably more energy efficient than the older ones we have because the older ones are a lot bigger. They have a lot more active hard drives and spinning disks. These new servers are nice, clean SSDs. Overall, power consumption will have gone down.

I use the Dell OpenManage console on occasion when I'm investigating an issue with the server, but thankfully, that doesn't happen very often. Using the console is pretty straightforward. I don't have any complaints about it. 

What annoys me about every server is just how loud they are when they're turned on, but that's just a function of the server. It's protecting itself. I can't complain that it's noisy when I turn it on, because it's not in its rack yet. It's sitting on a desk near me. That's just how servers work.

We've been using Dell PowerEdge Rack Servers for a couple of years and we've had at least one Dell in our system for going on 12 years now.

The servers that I have, have been humming away without me having to deal with them in any way, outside of Windows issues. Those issues have nothing to do with PowerEdge. They are the standard Windows issues. Overall, they've been working the way they're supposed to, so I have nothing bad to say about them.

I would imagine they scale very well. Our IT infrastructure has not been overly affected by having these servers. They are easily scaling to our needs and the equipment we have purchased far outpowers our business requirements, but they will be there when we need them.

I haven't had to contact Dell's technical support for the server side. The only technical support from Dell we've had so far was for laptops.

We had HPE ProLiants, but I haven't bought any of those since the last one several years ago. We've gone to Dell since then.

They have good longevity and good warranties. If there were an issue (and we haven't had any) they are covered.

I'd like them to be cheaper, but that's not the world we live in and that's not where the pound is at. 

The price was acceptable for what the product is. If I tried to build my own server, the cost difference would be negligible. And the brand support that Dell provides and the functionality that comes with the PowerEdge Servers made up the difference. So it makes sense. I don't have a problem with the cost. It is in line with what I'd expect.

I considered public cloud servers before choosing PowerEdge Rack Servers, but that solution wasn't fit for purpose in this case. We have some public cloud stuff that is useful in some cases, but we wanted hardware onsite for this specific device.

In terms of native OS security features, we use Active Directory and we have BitLocker and some other things enabled. We mostly use them for compliance and because we have them. Nothing has forced me to look outside of the native-provided solutions.

To protect ourselves from malware and other firmware attacks, we have Mimecast for email endpoints and we have ESET Endpoint Security for all of our clients and servers.

The PowerEdge Rack Servers do what they say on the tin. I like them. And our latest one was delivered really fast. We ordered it on the 7th and it came on the 18th, which was unexpected and nice. That's a good turnaround time.

We have implemented the PowerEdge servers in data centers for intelligence, governments, banks, hospitals, and for different use cases. It's a very robust product. 

We're a Dell Gold partner, and we sell services for our clients. We've been working in this domain for a long time.

We're using the seven series and the six series, and we previously used the eight series.

Most of our implementations are completed on-premises.

PowerEdge's system management capabilities help increase staff productivity.

It provides centralized management capabilities for large environments. In data centers, implementing multi-servers and managing different kinds of resources from a single portal definitely helps us a lot.

PowerEdge reduces data processing times. The server must be set up well to do this. Knowing your application and how to set up a real configuration that will map your request, helps a lot in the PowerEdge environment.

The enabling of full automation has affected the operations of our company.
This is the target of every client and organization. The servers fully support automation. A combination of a company's strategy when implementing solutions and having applications that are synchronized with the hardware requirement will lead to a very good result. The hardware is the best part of it because it's so easy. The hardware supports big implementations. If the structure is right, the results will be very good.

PowerEdge hasn't let us down in any situation. It's a very robust system.

We haven't faced any kind of downtime with applications, especially in analytics, because we implement a PowerEdge cluster and support it with storage. The infrastructure is highly available based on the Dell server.

From our implementations over the years and the new demand in technology, we haven't faced any kind of problems related to hardware based on PowerEdge. Everything is based on the application itself and the algorithm that the client uses through the servers. The problem isn't with the servers. The problem is with development.

It's all about processing. If you use a different kind of application that needs a lot of resources, that is a key factor, especially in data collection, open-source data, and applying different analytics over that. That will need a lot of processing, and the hardware is a key factor in that part.

Full automation is fully supported with PowerEdge. From the server perspective, it is fully compliant.

We haven't faced any problems with the power supplies. The consumption of power is robust. We still have slots for the new hard discs for availability and upgrading RAM, but the machine itself has been working nonstop for ten years.

We haven't faced any problems with new demands for digital transformation and infrastructure development.

The system is very updated. The machine itself is secure, but it depends on the client's environment and security strategy.

PowerEdge has good value for energy consumption. We know this from other vendors that have the same data centers that we used to work with. It provides better performance in terms of power consumption. More power is saved with the use of a full cabinet of PowerEdge servers versus other solutions with multi-servers.

We work in environments with systems in analytics, AI, Hadoop infrastructure, open source, and data gathering. We have those kinds of servers in our setups, and we never face problems when running the latest high-demand applications. We have an advantage in getting those results on PowerEdge servers rather than other servers.

We had some applications in artificial intelligence. Some of the clients are starting to adopt those use cases. We didn't face any problems adopting those kinds of solutions, although it's still an open discussion.

We are very familiar with the Dell portal, updates, supports, and assessments.

The integrated Dell Remote Access Controller telemetry for monitoring the PowerEdge system data and providing analytics is very simple and accessible. For centralized management, it's a good value. These kinds of implementations in a big data center make a difference.

We have CloudIQ in the machine learning systems that we are implementing for some of our clients, and those are based on Dell PowerEdge. We have those kinds of predictive analytics, and the hardware is doing great so far.

Dell EMC is a combination of processing, storage, and power. We're in a really good position in terms of technology, trends, and the leaders in the market. 

Dell has different types of servers that can fit different types of businesses.

Different types of applications that are now trendy in the market, like AI, are still big topics that are not mapped correctly in the server and storage environment. Knowing those kinds of activities and definitions will help us more to position these kinds of servers for the client.

I have used this solution since 2005.

It's very stable. We have been using it for ten years.

It's easy to scale.

I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a lot of different layers of support, and they're all very responsive. Dell is a very good company.

Positive

We used to work with HP most of the time, and we worked with servers from Cisco for a short time.

Dell used to have different categories of servers that can fit different types of businesses. Sometimes we find that small servers have good specs over other competition, which is key for some new clients. For some new businesses, small servers can help achieve different targets for SMEs.

The setup is very simple. When deploying PowerEdge, we used the automated server and OS deployment features. Our clients are very familiar with the setup. It's straightforward and very fast. If someone is knowledgeable in IT, they are familiar with PowerEdge.

As a partner, most of the time we help clients. However, most of the clients are knowledgeable enough to implement the servers in a very simple way.

PowerEdge is not a cheap product. It's a quality product, but there is always competition.

If you want to buy a server, you need an operating system, and most of it is Microsoft. A bundled solution costs less than a separate operating system and hardware.

We cannot compare public cloud solutions with PowerEdge. This decision is related to the availability of features over the internet versus something that you own in your data center, your servers, and your manageability and power. Implementing those kinds of servers on-premises will cost more, but having a cloud solution with on-premises storage is more feasible and economically better.

I would rate this solution a ten out of ten.

I cannot recommend a solution other than PowerEdge. I'm very happy with it and proud that we have it implemented.

I would definitely recommend this solution to those who are interested in using it. It's a robust, solid solution, and the hardware is designed carefully. The features and capabilities are built-in and it's a very supportive, long-term company. There are continuous efforts for development.