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reviewer2544162 - PeerSpot reviewer
Manager at a educational organization with 5,001-10,000 employees
Real User
Top 10
Sep 19, 2024
It provides a balance between price, power, and storage
Pros and Cons
  • "I like how I can stack many servers on top of each other, and they work like a cloud."
  • "Although PowerEdge's price is high."

What is our primary use case?

Our primary use case is for computing. We use PowerEdge for all of the laboratories for all of the computer science labs. 

We implemented PowerEdge to improve our flexibility and power. 

How has it helped my organization?

We need a lot of computing power, and PowerEdge provides a balance between price, power, and storage. It improved our flexibility by enabling us to add more servers to the clusters. When you replace servers, there is no downtime. The most important aspect is that there is almost zero downtime. 

I reconfigure servers and explain them to the IT office as code when I handle them. The ability to manage all the servers from one console is beneficial because I'm managing hundreds of them from one place. It saves us hundreds of hours a year in time. 

PowerEdge Dell to reduce unplanned production downtime to almost zero.

What is most valuable?

Hyperscale is the most valuable feature. I like how I can stack many servers on top of each other, and they work like a cloud.

What needs improvement?

I would like for there to be more disc space.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.

For how long have I used the solution?

We have used PowerEdge for 10 years.

What do I think about the stability of the solution?

PowerEdge servers are highly stable. 

What do I think about the scalability of the solution?

It's easy to add more servers to the cluster. 

How are customer service and support?

I rate Dell support 10 out of 10. They give me the answers I need, not just what I want. 

Which solution did I use previously and why did I switch?

We used to work with some very old HP machines. We got quotes from various vendors, but Dell gave us the best performance for a good price. 

How was the initial setup?

Deploying PowerEdge servers is straightforward. It takes about 15 minutes, including installation and reconfiguration. We use Unix and Linux, so it's quick. 

What's my experience with pricing, setup cost, and licensing?

Although PowerEdge's price is high, it's easier to handle, and there's no downtime. In my opinion, it's worth the price.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hassen Trabelsi - PeerSpot reviewer
IT Manager at Messer France
Real User
Feb 6, 2024
We get centralization, remote management, and good customer service with these servers
Pros and Cons
  • "The iDRAC feature is valuable. It is for remote handling. If there is a connection issue when we deliver a server to a remote site, we only need to ask them to switch iDRAC on. We then have direct access to the RAID server configuration without having switched it on."
  • "Its price could be better."

What is our primary use case?

We use Dell PowerEdge Rack Servers for application servers, storage servers, or some hypervisor servers.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we wanted centralization, security, and meeting the needs of the job.

The performance of these servers is similar to the servers from another brand, but Dell’s after-sales customer service is better than other brands.

Dell PowerEdge Rack Servers can be configured depending on our needs. They are adaptable.

In terms of energy consumption, we do not have any way to supervise the energy consumption of our servers. However, I know that there is a possibility to have several power supplies as a backup on the servers. It meets our needs, but I do not know if they consume more energy than the servers from other brands.

With regard to durability, we keep our servers for ten years or so. After that, we call upon a company that recycles them. We have never had any problem with the RSE for these servers.

Dell PowerEdge Rack Servers can help to reduce unplanned production downtime, but it all depends on the chosen configuration. A simple PowerEdge server with just RAID 5, for example, would function, but if we have a problem with the power supply or two disks, it would not work. It depends on the configuration. We put several of them which helps us to have less production downtime.

Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. As a general rule, we put Dell PowerEdge Rack Servers in racks, or we have them in tower mode for certain production systems. Dell PowerEdge Rack Servers are a standard in our company. They are needed. We have to have them. We will soon move. Our server room has been designed with tables that can have PCs in tower mode. In our new buildings, we have reduced the space or rather the surface area for our server room. All that has a great impact on the costs.

What is most valuable?

The iDRAC feature is valuable. It is for remote handling. If there is a connection issue when we deliver a server to a remote site, we only need to ask them to switch iDRAC on. We then have direct access to the RAID server configuration without having switched it on.

What needs improvement?

Its price could be better.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for about 15 years.

What do I think about the stability of the solution?

The stability is fine. It meets our needs.

What do I think about the scalability of the solution?

For handling the evolving needs for high-performance workloads, I would rate Dell PowerEdge Rack Servers a seven out of ten. The problem is that we are restricted with regard to the equipment. That means that at some point, we will either have to buy an extra component to put it in the SAL mode, for example. So, I have an issue with the restriction on the equipment that we have acquired, and as a result, we are forced to either replace it or upgrade it.

We generally keep a server for more or less ten years. After that, it is no longer compliant and reaches the end of its life cycle. It no longer complies with the standards for our systems, so we are forced to replace it. It is that simple. For example, at the moment, I have a PowerEdge server that I need to replace because, in terms of storage space, it can no longer meet our needs. For operational maintenance, we have chosen to opt for two identical servers with a SAN underneath. It is just evolution. We just need to adapt to the situation, and when it gets to a certain point, we just have to replace them. There is always an option that meets this evolution.

How are customer service and support?

I would rate their support for these servers a solid eight out of ten. We have not encountered many problems, but when we have to renew them, their salesperson informs us and gets in touch with us. The technicians helping out are not necessarily from Dell. Because we have network sites that are fairly sensitive, we are obliged to have the technicians’ usernames in a certain way, and that is a fairly complex matter.

Which solution did I use previously and why did I switch?

We had some servers from HPE and Siemens. We replaced them. We changed everything to harmonize our environment. Considering that all of our PCs and screen equipment are from Dell, we thought about adding the servers from Dell in order to have just one sales contact and better prices as we are grouping the equipment.

How was the initial setup?

I was involved in the initial setup. It was rather simple.

We add solutions that allow us to manage them remotely. We can connect them remotely through a port called iDRAC that we need to add. We can then configure them fairly easily.

What about the implementation team?

We buy them from Dell and implement them ourselves.

What was our ROI?

It is quite good. However, in terms of the ROI for the company’s business, I cannot say exactly where we have been saving but we have been able to meet our needs. As a result, the company has been making money.

What's my experience with pricing, setup cost, and licensing?

The prices increase every year. We bought a few PowerEdge servers just two days ago for 4,300 euros. Previously, we used to buy them for 2,500 euros before tax. The prices are going quite high, but in terms of equipment, we have never had any specific problems. The maintenance is perfect, and when we need a disk replacement, the technicians help fairly rapidly.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten. They do what they need to do.

On a la centralisation, la gestion à distance et un bon service client avec ces serveurs

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.
Systems Engineer at Air France KLM
User
Feb 5, 2024
Robust servers for productivity, continuity, and quality of service
Pros and Cons
  • "Nowadays, iDRAC is very important. It is one of the features that we use the most because we do not always have physical access to our machines. iDRAC is a tool that we use daily. If we did not have it, it would be very complicated to manage the machines. This is a great feature."
  • "The pricing can be better. These are expensive machines."

What is our primary use case?

We use Dell PowerEdge Rack Servers for virtualization with VMware products to host ESXi. We also use products such as vCenter and vSphere, and we are now in the process of moving towards the VCF solutions to do our SVDC infrastructure.

By implementing Dell PowerEdge Rack Servers, we are looking to replace some of the old machines with more recent machines. We want to reduce energy consumption and also gain some space in our data rooms and our data centers. We are going to replace several machines with just one machine that is a more recent machine.

How has it helped my organization?

We have always had them. We have always worked with Dell PowerEdge servers. So, I have only known those servers. They have improved our organization in terms of productivity, continuity, and the quality of the service. They are quite robust. We are very happy with the malware incident-product resilience ratio.

Dell PowerEdge Rack Servers have improved a great deal in comparison to the older generations of servers when it comes to energy consumption. I do not have the figures because I am not part of the teams that measure our data centers, but we have easily had 20% or 30% energy savings.

To manage the evolving needs of high-performance workloads, the racks or the machines that we buy have a lot of storage space to add memory or disks if needed. In terms of storage, we are using the PowerEdge servers to make some VMware vSAN. With vSAN, there is a storage layer with disks, flash, etcetera for the cache. We have the option to stretch it by buying more disks for more storage, but we also have the possibility to easily stretch and add memory to our machines, which is good. In terms of evolution, this is very important for us because in the beginning or at the kickoff point of a new project, it can be a bit vague for us and we do not know how our needs will evolve. We might need more over time.

The machines that we have today are the oldest that I know of from the Dell PowerEdge series. For example, they might be 11G. We still have some of them, and they still work. They are robust, resilient, and durable. However, they no longer get any support. If we want any maintenance from them for this hardware, we have to pay for support extensions. This way we get help when we have a supply or hardware breakdown with these models. We must pay for the support because this kind of equipment came out a long time ago, and it has reached its end of life, so the support exists but at an extra cost. That could be an area for improvement, but from a commercial point of view, it is hard to maintain the support and storage for parts and keep a stock of parts for aging machines while knowing that they have been replaced by new-generation machines that are more efficient and less energy-consuming. It is debatable, but commercially, it is understandable. We just live with it.

For all of our Dell products, including PowerEdge servers, we have a ProSupport contract for the data center. We are very pleased with them because any breakdowns are very quickly resolved. We get a technician in less than 24 hours. We can also resolve certain breakdowns quickly because we can simply get connected to the machine. Even when we no longer have access or a connection to the machine, we always have an administration link that allows us to connect to iDRAC and reboot the machine. As a result, this feature is helpful.

We use the OpenManage console. It helps the team and saves a huge amount of time with the lifecycle management and updating BIOS and firmware. It is good for that. Without it, we cannot manage to keep our servers up to date, so it is a very significant gain. It is very important for us.

Using Dell PowerEdge Rack Servers has affected the overall flexibility of our operations. We have gained productivity. To start with, we have gained in terms of performance at the writing level with IOs. In the past, our users used to complain a lot about the waiting time and the slowness. There was some congestion with IOs. Since we have been using the new generation servers, people are happier. We no longer get problems with the slow speed of the IOs writing, etc.

What is most valuable?

Nowadays, iDRAC is very important. It is one of the features that we use the most because we do not always have physical access to our machines. iDRAC is a tool that we use daily. If we did not have it, it would be very complicated to manage the machines. This is a great feature.

What needs improvement?

The pricing can be better. These are expensive machines. Especially since COVID-19, many organizations are trying to reduce costs in various directions, and they often end up challenging the IT services and IT teams to reduce the costs. As a result, the choice made today for IT machines is very much based on the price, especially for the hardware. We are currently working with Dell because when we do an RFP, we put several resellers in competition, and at the moment, Dell is able to produce competitive and interesting prices for our needs. So, the final decision is often based on the price. It is essentially the price that will influence the choice of the hardware.

We order vSAN Ready Nodes, but it can happen that between the moment we order our machines and the moment they get delivered, there are some updates or new versions that may have come out. As a result, when we receive our machines and switch them on, even though they are vSAN Ready Nodes, we still have to patch them and build them with a version to be able to integrate them in a cluster so that they are uniform and with the same version as the others servers. So, there is room for improvement with regard to getting the target version.

There can be a long time gap between the order, the manufacturing, and the delivery or receipt of the machines. After receiving them, we have a process of hardwiring. We still have tasks left, such as racking the machine and hardwiring, before using the machines. It can sometimes take several weeks before we are able to use them, and that is when we notice a difference between the production machines and the new machines. Although the new machines are vSAN Ready Nodes, they are not actually ready.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for seven years, but it has been longer for our organization.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

They are scalable.

How are customer service and support?

We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data center, the parts, and the technician in less than 24 hours. So, it is working well.

I would rate their support a nine out of ten because sometimes, there are issues. Sometimes, a part might not be available. When a part is not available, it can have an impact. They have several strategic points in France where the parts are stored, and the parts come from those points. When those parts are not in those areas, they widen the search for the parts, and that can be worldwide. As the parts can come from anywhere, they can take longer to get to us. Some service requests might also have gone over the SLAs, but we understand that it cannot be perfect.

Which solution did I use previously and why did I switch?

In this organization, I have always worked with Dell servers, but in the past, I have worked with HPE. They are fairly similar. HPE has the iLO card, and Dell has the iDRAC card. I do not have enough insights into HPE servers because I have worked very little with them. I do not have that many elements for comparison. The only elements for comparison that I have are more or less the same.

How was the initial setup?

I was involved with the new infrastructure. It was very simple because the new PowerEdge servers that we ordered were vSAN Ready Nodes. We get our own machines. We do the hardwiring. We switch them on, and we immediately have our ESXi installed. Only the configuration is left to do. We only need to integrate new nodes and new servers in the bay centers and ESXi in our clusters at the bay centers. We then do the configuration. That is the administration part, and then, we link VMware. So, the integration has been hugely simplified by the fact that we have some vSAN Ready Nodes.

What about the implementation team?

We do the implementation ourselves.

Which other solutions did I evaluate?

Personally, I find them extremely expensive, but my colleague is a part of the buying team, so he would know better than me.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten. I am not entirely satisfied to rate them a ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2009118 - PeerSpot reviewer
Director at a computer software company with 1-10 employees
Reseller
Nov 2, 2022
Windows Server 2022 is pre-installed making deployment almost turnkey, and cost-to-reliability ratio is impressive
Pros and Cons
  • "We like the iDRAC card which gives us remote access to the server out of band. That's fantastic because if a box is misbehaving, I'm able to get into the bare metal and repair the operating system without needing to go out to the branch office, which could be anywhere in the UK."
  • "These servers have maintained a level of uptime that is needed by the business and that satisfies the business owners and makes them very happy."
  • "The T150 is a little bit bulky for what it is. I think if they created a T150 version with small form-factor drives, that would be an ideal solution. Currently, it is a tower box and it has quite a big footprint..."
  • "The T150 is a little bit bulky for what it is."

What is our primary use case?

We use the PowerEdge Rack Server T150 in a small business. I look after a chain of dental practices in the UK and these are fantastic boxes for each one of our branch offices. Every practice is going to have one of these T150 servers installed. 

The T150 server acts as the main controller, our central authentication server for ensuring security on the network. We also use it for file and print services over SMB, and for bespoke applications for the dental world such as SOE or R4. They run on Windows Server 2022, which came pre-packaged with the T150 server.

How has it helped my organization?

These servers have maintained a level of uptime that is needed by the business and that satisfies the business owners and makes them very happy. It has managed 100 percent uptime and I wouldn't expect any less. That's the reliability of the T150s. The cost-to-reliability ratio is impressive.

What is most valuable?

We like the iDRAC card which gives us remote access to the server out of band. That's fantastic because if a box is misbehaving, I'm able to get into the bare metal and repair the operating system without needing to go out to the branch office, which could be anywhere in the UK. That's one of the features which we really like in the PowerEdge T150 server.

In addition, it's all in one box. It has 

  • fault tolerance built-in 
  • RAID 1 sets
  • dual power supplies. 

I need a reliable box. If there is a power supply failure or a drive failure, I'm able to rectify that problem without visiting the customer. And if it's a more serious event, I've got iDRAC so that I can get into it. 

The box comes pre-installed with Windows Server 2022, which was one of the reasons we purchased the T150. The licensing was bundled with it, and it has a very attractive price point as a result. But with Windows Server 2022 sitting on the box, the applications interface with that. The applications we run don't talk to the Dell hardware.

Within the native-OS security features, we encrypt the OS disks and that has increased security.

The solution hasn't helped to reduce unplanned production downtime for us, but I know it can do so. It has what HPE calls Automatic System Recovery. Dell calls it the Watchdog Timer. I haven't had a blue screen or system hang yet, but I'm aware that if the system OS freezes, then the Dell Watchdog Timer built into the T150 will automatically restart the server. In that scenario, it would most certainly help with uptime by recovering from an operating system freeze. The T150 certainly ticks that box. I haven't had to see it in action yet, but the technology is there and it is enabled, and the business is happy with that.

A lot of the features of the PowerEdge 650s cascade down to the T150, which is great.

What needs improvement?

The T150 is a little bit bulky for what it is. I think if they created a T150 version with small form-factor drives, that would be an ideal solution. Currently, it is a tower box and it has quite a big footprint, and I have a couple of drives in it—a RAID 1 with a couple of terabytes, SSDs. The footprint of the box is pretty enormous. It has eight large form-factor drives. Gone are the days of people having large spinning disks.

A smaller, all-flash T150 model with 2.5-inch drives would certainly make it a little bit smaller with the potential for power supplies to not be so big. A general shrinkage of the footprint and noise would be good. That's not to say that it's a problem, but that could make it better.

For how long have I used the solution?

I've been using PowerEdge servers from Dell for about eight years, but we purchased the T150 server just a few weeks ago.

What do I think about the stability of the solution?

I haven't ever had a fault on a Dell server. I've never had to call out a Dell engineer to fix a fault on a Dell PowerEdge Server. I may only have 10 boxes and if someone else has 100, it might be a different story, but I can only speak from my experience. 

I have had issues with Dell laptops and consumer items, but I have never had a fault on data center products, small business servers, or network switches. I'm very impressed. On the consumer electronics side, I don't think they're anywhere near as robust, and perhaps they could learn a lesson from the enterprise side.

The stability is a 10 out of 10. PowerEdge Rack Servers are rock-solid. I don't have a bad word about it because I haven't had a fault.

What do I think about the scalability of the solution?

I wouldn't have a T150 if I had been looking for scalability. I'd have a dual or quad box where I could add an additional processor and scale it as and when needed. I can add more disk, but the days of ripping out an Intel Silver processor and dropping in an Intel Gold processor are gone. It's not cost-effective anymore to do that.

How are customer service and support?

The bulk of my experience with Dell tech support is on the consumer side of things.

Which solution did I use previously and why did I switch?

I've used quite a few systems throughout the years. I've just recently bought a couple of R650xs boxes and they're ticking along extremely well.

We worked with Dell and sized the box accordingly. With the budget that we had, chose the T150 based on its price-performance ratio. This isn't a box that's going to be running SQL Databases with 10 billion rows. It's not pitched at that level. But this box does perfectly well for our branch offices, Active Directory services, file and print services, application servers, and small web-server management systems. It's a perfect candidate for this role.

How was the initial setup?

The deployment was very straightforward. The T150 came pre-installed with Windows Server 2022, out-of-the-box. Everything was there, including the drivers. It was perfect. There was just a very small custom setup of the Microsoft part. But out-of-the-box, I turned it on and it just worked. They keep it simple. It was seamless, a turnkey solution, for a Windows Server OS install.

Which other solutions did I evaluate?

I'm also an HPE guy. At the end of the day, they run the same processes. They still run the same basics onboard. They've still got the same NVMe chipsets. Whether you're buying a flash drive from HPE or Dell, it is going to be the same KIOXIA or Seagate.

The question is, what are you actually paying for? You're paying for Dell's custom firmware that sits on top of the box. Dell doesn't produce their own motherboards or processors. 

The main reason I choose Dell there is cost. Dell is cheaper than HPE. Why would I want to pay a premium for an HPE product when I'm getting the same amount of support, the same amount of data protection, and the same amount of performance from Dell? It's a no-brainer. I can get a Dell system for about 20 percent less than an HPE system, with exactly the same performance, level of support, and reliability.

And in terms of the possibility of going with a public cloud server, the software for this customer isn't available in the cloud. It's only an on-premises installation.

What other advice do I have?

For high-performance workloads, I wouldn't run the T150 server. I would look at a dual-processor box like the 440 for high-performance workloads. The applications that we run on the T150s do have a small, backend SQL Database and I have no issues with running that on them, but I'm not going to run my main web servers, with tens of thousands of clients connected to it, on a T150. High-performance workloads are not the T150's market.

In terms of the T150's security features, fortunately, I've never had to use the BIOS recovery. It's been pretty rock-solid, and that's a credit to Dell. What I do like is the ability to do all of the firmware updates in the rack. What's beautiful about that is that you have a manual or automatic option. I don't use the automatic, but the option is there if I wanted to use it. I don't want to have 40 machines all rebooting at the same time, at 2:00 AM, on a Sunday morning, because a firmware update has been released, and find that none of them come back online. That would be bad IT management. For that reason, I don't use automatic patching. 

I use the manual method, which works very well. It goes out to the internet and tells you what needs to be updated. I click the boxes and schedule the next reboot with Microsoft Patch Tuesday, on the second Tuesday of every month. I review the updates to see what is needed and if it's needed. And typically, I'll apply them on the next weekend, unless something is critical. The rack will then do its firmware updates at the same time.

I haven't monitored the energy consumption of PowerEdge servers. The rack does have energy consumption statistics built into it, but I haven't looked at them, with just a single box running at each site. If I was running them in a data center and I had 40 in the same place, yes, it would be extremely useful to report on. But just having a single box, it's not that important.

Although I haven't really had too much experience with the PowerEdge Rack Server 150 yet, it has done everything I've asked it to do. It's doing what a computer does. It's faultless. I give it 10 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer734790 - PeerSpot reviewer
Director of IT at a hospitality company with 201-500 employees
Real User
Top 20
Aug 9, 2025
Consistently achieves reliability and reduces unplanned production downtime with exceptional support
Pros and Cons
    • "They could make the service tags larger as I get older."

    What is our primary use case?

    In my work environment, I deploy Dell PowerEdge Rack Servers for servers. We are currently running database and file sharing workloads on our Dell PowerEdge Rack Servers.

    What is most valuable?

    The best features of the Dell PowerEdge Rack Servers include the fact that I haven't had any problems, and the Dell support at the ProSupport level is very good. The impact of the Dell PowerEdge Rack Servers on my organization has been positive, as I haven't had any outages. This is due to the equipment. Using the Dell PowerEdge Rack Servers has helped us reduce unplanned production downtime. We've reduced unplanned production downtime significantly, as I haven't had any hardware failures. The flexibility of my operations has been positively affected by the Dell PowerEdge Rack Servers, as they're good for space savings.

    What needs improvement?

    I don't have any issues or complaints with the Dell PowerEdge Rack Servers, but they could make the service tags larger as I get older. It's not that they aren't customizable; you can actually use your phone to scan the barcode, and everything's pretty good.

    For how long have I used the solution?

    I have probably 15 years of experience with the Dell PowerEdge Rack Servers.

    What do I think about the stability of the solution?

    The issue was with the hardware, not on my side or Dell's side.

    How are customer service and support?

    I would rate Dell support for their rack servers as a 10.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    I've been using Dell throughout my entire career, so I've not experienced other solutions that don't measure up to Dell.

    What about the implementation team?

    We used Computacenter as our third party reseller. My experience with the third party we used was very good.

    What was our ROI?

    I haven't seen ROI in terms of operational impacts; the reliability of the Dell PowerEdge Rack Servers is what stands out as the main thing.

    Which other solutions did I evaluate?

    I have only been using PowerEdge throughout my career without evaluating other options.

    What other advice do I have?

    We recycle the devices as part of our sustainability efforts. We have not been using or running any AI workloads on the Dell PowerEdge Rack Servers. To someone considering running AI workloads on these servers but concerned about costs, that's a valid concern. We don't have a current need or workload for AI. It ensures we have the right technology, and what we're paying for that technology is good fair value. Our AI journey, while we're not using it right now, we probably plan to implement it within the next nine months.

    Overall, I would rate the Dell PowerEdge Rack Servers a solid 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2380758 - PeerSpot reviewer
    Head of Infrastructure at a cloud solution provider with 51-200 employees
    Real User
    Mar 26, 2024
    Work 24/7 for years without any problems and are more resilient to temperature than others
    Pros and Cons
    • "They provide good support for part replacement, and when they cannot because the part is unavailable, they are pretty good at informing us and letting us know, but generally, these servers just sit in the data center and have been working 24/7 for years without any problems."
    • "My biggest grievance is related to getting a caddy. We have decommissioned our old servers that we used for development or testing. You cannot buy hard drives for old servers from Dell. It is very annoying."

    What is our primary use case?

    We do web hosting. Our web hosting servers, database servers, corporate cluster, and backup cluster are on Dell servers.

    How has it helped my organization?

    Dell PowerEdge Rack Servers are pretty good in terms of energy consumption. Ours are pretty power-hungry, but we load them up with hard drives and CPUs, and they drink power. It is not Dell's fault. The power efficiency or the power supply is excellent. They are on par or better than the rest we used.

    Dell PowerEdge Rack Servers are excellent for handling the evolving needs of high-performance workloads. We have put in platinums and many CPUs in it, and being able to get those in one form or two form factors is incredibly useful. It allows us to deliver as much power as we want without having to get the massive four and six RUs.

    Having four-hour support is very handy. Having someone out there within four hours if something dies has been very handy.

    Dell PowerEdge Rack Servers have affected the overall flexibility of our operations or business because we run very similar servers throughout our entire config so that we can be flexible. We do not have to go buy specific hardware. We can use one hardware to do all the jobs.

    What is most valuable?

    Consistency and reliability are valuable. They provide good support for part replacement, and when they cannot because the part is unavailable, they are pretty good at informing us and letting us know, but generally, these servers just sit in the data center and have been working 24/7 for years without any problems.

    They are less temperamental with temperature. We have had some other providers whose servers would overheat even though they are in the same data center with the same specs as Dell, which did not overheat.

    What needs improvement?

    My biggest grievance is related to getting a caddy. We have decommissioned our old servers that we used for development or testing. You cannot buy hard drives for old servers from Dell. It is very annoying.

    We tried the OpenManage console. We ran it up on a server with about 50 tracks going to it, and it kept crashing.

    Another room for improvement is better OpenBMC implementation. I know Dell is getting into it now, but we do run multiple vendors for various reasons. Being able to have everyone in one would be great. Dell was the one who was missing from the party, and I do believe they have signed to implement it now. 

    For how long have I used the solution?

    We have been using Dell PowerEdge Rack Servers for ten years.

    What do I think about the stability of the solution?

    They are very stable.

    What do I think about the scalability of the solution?

    They are not scalable, but they are not meant to be. They are perfect for their role. If you want scalability, you should be using blade servers.

    We are mostly using Dell R730, R740, and R750 because we have some old ones.

    How are customer service and support?

    I would rate them a seven out of ten. I find that when I put in a ticket, they come back and ask me questions that I have already answered, or because I am dealing with level 1, they make suggestions that are absolutely irrelevant, and they waste my time dealing with it. 

    I understand that they do have people who have no idea what they are doing call up, and they need to test these basic things, but it is very frustrating. There is no way to prove I am competent to skip level 1. 

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We are using HPE. We had Supermicro, but we were having issues, so we got rid of those. We looked at Gigabyte and SUSE, but they were a lot more expensive than Dell. We did not feel there was a lot of benefit. So, most of our fleet is HPE and Dell.

    Dell servers are much better at temperature management than HPE. I do not have any problems with Dell servers, but the experience that I have been getting with sales at the moment has been very lackluster with Dell.

    In terms of the physical hardware, both Dell and HPE are excellent. We run the same drives, CPUs, and memory. They both perform excellently. Dell servers are a bit more reliable and much more resilient to temperature.

    How was the initial setup?

    The rails are difficult. The way they clip in seems good on paper, but when you are doing it yourself at a data center with a 30, 40, or 50 KG server, it is very difficult to try and line them up, whereas, with some of the competitors, you just kind of push in. They are much easier to put in.

    What was our ROI?

    We have absolutely seen an ROI. These servers are absolutely worth the money. We have no regrets. We still would not be using them otherwise. 

    They cost a lot of money, but they are worth every cent of it because they just work. You just put them in. We run our data center in Sydney, Australia, but my office is based in Melbourne. If anything breaks in the data center, we have to fly to Sydney to fix it. We do not take many flights because we use enterprise hardware.

    What's my experience with pricing, setup cost, and licensing?

    Dell is pretty good. good. I had a conversation with Dell a while ago due to a vendor. We got much better pricing from a competitor. When I looked at another company, Dell called me and asked why am I looking at someone else when they have a distributor. I told them that their pricing was not good, so Dell went back to the distributor, and we got much better pricing. It is displeasing that I had to do that, but at the same time, I understand that the company is trying to make as much money as they can. I do not mean that in a bad way. That is the way all companies are. They were just trying to get what they could. Other than that, it has been pretty good.

    What other advice do I have?

    I would rate Dell PowerEdge Rack Servers a nine out of ten only because there is always room for improvement, but I would not put anyone above them. I cannot think of a vendor that is on par. After ten years, I am still buying them.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Mickael Marimbert - PeerSpot reviewer
    System Administrator at a outsourcing company with 1,001-5,000 employees
    Real User
    Nov 14, 2023
    The servers are user-friendly, efficient, and accommodate for centralized management
    Pros and Cons
    • "The OpenMange console is effective."
    • "The scalability has room for improvement."

    What is our primary use case?

    We preinstalled Microsoft Windows Server on Dell PowerEdge servers due to its ease of installation and deployment within our data center.

    We utilize Dell PowerEdge Rack Servers for our file server, Windows server, and WTS server for services.

    We use models, T350, T440, and T560.

    How has it helped my organization?

    The PowerEdge cyber-resilient architecture approach to security is excellent. We can close all the ports as we want and change the ports of the iDRAC. We can also separate the networks for the iDRAC. I love this functionality.

    I am impressed with the efficiency of the PowerEdge Rack Servers. I compared their power consumption with that of APC/UPS units and found them to be highly efficient for utilization.

    PowerEdge has enabled us to centralize the management of all servers and installations. We now have a single, easy-to-follow document for managing our entire infrastructure.

    PowerEdge servers have helped reduce unplanned production downtime by 60 percent.

    What is most valuable?

    I find the support site where we collect drivers valuable. 

    The OpenMange console is effective. 

    The Life Cycle Manager is a valuable feature.

    Overall Dell PowerEdge Rack Servers are user-friendly.

    What needs improvement?

    The scalability has room for improvement.

    For how long have I used the solution?

    I have been using Dell PowerEdge Rack Servers for almost three years.

    What do I think about the stability of the solution?

    Dell PowerEdge Rack Servers are stable. I have never had an issue.

    What do I think about the scalability of the solution?

    Dell PowerEdge Rack Servers are not highly scalable.

    How are customer service and support?

    The technical support is good and also effective. There was one time that I resolved an issue myself.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used HPE, but its capabilities and capacities were not as good as those of Dell PowerEdge Rack Servers.

    How was the initial setup?

    The initial deployment was straightforward and took me a few hours to complete.

    What's my experience with pricing, setup cost, and licensing?

    The high cost of Dell PowerEdge Rack Server licenses is attributed to the pre-installed Windows Server operating system from Microsoft.

    What other advice do I have?

    I would rate Dell PowerEdge Rack Servers nine out of ten.

    Our critical workloads include the printer server, file server, HR server, and all other applications stored in our data center.

    To protect from malware and firmware attacks, we have an EDR that we use to secure our active directory and a centralized password manager in the cloud.

    We utilize public cloud servers concurrently with PowerEdge rack servers.

    We have eight admins that work directly with our Dell PowerEdge Rack Servers.

    I highly recommend Dell PowerEdge Rack Servers.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer2267052 - PeerSpot reviewer
    Group IT Manager at a mining and metals company
    Real User
    Sep 7, 2023
    Great console, helps meet evolving needs, and offers good firmware updates
    Pros and Cons
    • "It is quite flexible when you use it."
    • "It would be nice if they could make the solution cheaper and faster."

    What is our primary use case?

    We primarily use the solution as servers for a range of tasks, including printer servers, internet servers, and a range of application servers. 

    We have two and they are hosts. We run about 12 VMs on them that run different things on our site. We have a main site and two satellite sites that run. They run in a failover cluster using Hyper-V in an active-active configuration. If one goes down, the other will take over.

    What is most valuable?

    We chose to preinstall Microsoft Windows Server with the Dell PowerEdge servers based on the cost. The OEM licensing is cheaper than buying it any other way.

    It is quite flexible when you use it.

    The support is good.

    I like how you can type in the asset tag and download all the drives.

    Finding information about the server is simple.

    It helps with the evolving needs of workloads. They've also been very quick with good value for the speed of the processor. They offer very good high-performance workloads.

    The assigned firmware updates are very good. If you have an OS that doesn't work well or is suffering, we are able to fix the server much faster.

    It has very good user management.

    The energy consumption is good, although we haven't compared it to anything else. 

    The OpenManage console is great. You can configure and gain visibility. When you are doing firmware upgrades, you can configure items. 

    The user interface is very well designed. 

    It's helped improve our productivity. It allows for pretty quick fault finding and when it takes less time to find the fault, you waste less of the technician's time.

    Our OS is 2012 and we will be leveraging the latest cybersecurity systems when we update our OS.

    The solution has improved our IT infrastructure. The removal of any single points of failure, allowed us to really reduce any hardware-related downtime. We realized improvements within three to six months. We don't get that kind of hardware downtime anymore using the active-active two-carriage servers. It's been a major improvement in downtime.

    The PowerEdge service has positively impacted our IT infrastructure and its ability to handle the demands of the remote distributed workforce. We can easily deploy new VMs and have open storage. It's far better than the old approach. It allows you to be flexible and to be faster at fixing items and changing to different environments.

    We use ERP, which is critical to our business. It's an SQL Server-based ERP system. The integration is very good. It helps the apps work very well. It is important to have the integration of the apps and workloads for our business demands. We use a variety of different approaches. We do have to make sure that we have our network configured correctly with VLANs. We have good user management. We have EDR software installed and run computers. We also have firewalls that proactively act as a strong Umbrella

    PowerEdge has helped to reduce unplanned production downtime. For example, being able to upgrade the firmware through the IDAC when there's a problem with the server is very helpful. The redundancy built into the service is good, and the fact that there's no single point of failure between the servers and the SAN is also very good.

    What needs improvement?

    OEM licensing does not allow you to transfer from one server to another. You need to replace hardware and software together. 

    It would be nice if they could make the solution cheaper and faster. 

    At the moment, our SAN is very complicated to understand. I'd like there to be more simplicity around it. More integration between the SAN and the OS would be useful.

    For how long have I used the solution?

    I've been using Dell for 30 years.

    What do I think about the stability of the solution?

    The solution is highly stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    We had a set of faults when we went live with our last set of servers in the middle of the night, Dell assigned an Australian manager when our site stopped and Dell managed to get three new disks delivered at 6 AM on our side and managed to get them all working. They helped us turn a disaster around. When people came in the next morning, we had everything figured out. The majority of support interactions are very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I've used other servers, including HP and IBM. I tend to stick with Dell as I know it well. HP needs to be built yourself. Dell is pre-built and offers good value for money. The support is very good as well. 

    How was the initial setup?

    We are using the version we bought seven years ago and we'll be replacing it in the next month. 

    I was involved in the initial deployment. It was more complicated as we went from actual service to VMs so there was a bit of complexity there. We ran the kit side by side and then migrated each server one at a time over the course of a month.  

    What about the implementation team?

    We hired Dell consultants to assist with the implementation work.

    What was our ROI?

    I have no specific ROI statistics to compare.

    What's my experience with pricing, setup cost, and licensing?

    I have been quite impressed with the price. 

    Which other solutions did I evaluate?

    We did consider public cloud servers before choosing Dell. The cost was much more going that route. It would have been multiple times mroe than what we've spent on Dell servers. We also prefer the control of having servers on-site. We have more options that way.

    We did compare latency and found that latency would be better using on-site servers. 

    What other advice do I have?

    We use a lot of Microsoft. It's 95% of what we use. That's who our ERP provider uses and where a lot of our apps are. 

    I have not used much of the cyber security features of the servers. 

    I have not done any integrations with third parties however that is a plan for the future.

    I'd recommend the solution to others. I'd advise new users to get quotes from other providers as well, such as HP and IBM. However, Dell systems are built and support is good. 

    Overall, I would rate the solution eight out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Infrastructure Engineer at a financial services firm with 10,001+ employees
    Real User
    Top 20
    Oct 30, 2024
    Automated management boosts IT efficiency despite CPU limitations
    Pros and Cons
      • "One issue is the limited CPU options on the servers compared to the vendor, Intel."

      What is our primary use case?

      The primary use case involves running virtualization workloads mostly. Additionally, we have high-performance workloads and have built a dedicated solution for them using PowerEdge Servers.

      How has it helped my organization?

      The PowerEdge Servers have helped reduce unplanned production downtime by approximately ten percent. The use of the app OpenManage Console has made tasks easier, allowing IT staff to focus on other responsibilities, thus positively impacting overall flexibility and business operations.

      What is most valuable?

      The ease of management and automation possibilities are the most valuable features offered by Dell PowerEdge Servers.

      What needs improvement?

      One issue is the limited CPU options on the servers compared to the vendor, Intel. Dell offers fewer CPU options than available, which is a bit limiting and could be improved.

      For how long have I used the solution?

      I have been using Dell rack servers for four years.

      What do I think about the stability of the solution?

      Overall, the servers are reliable, although we have experienced some issues. However, they have been mostly reliable, and we have not considered switching.

      What do I think about the scalability of the solution?

      It was quite easy to scale our Dell infrastructure as our needs grew, improving our operations positively.

      How are customer service and support?

      I haven't had much contact with Dell customer support, but I would rate their professional support probably an eight.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Previously, we evaluated HP servers. We chose Dell PowerEdge Servers due to their ease of management.

      How was the initial setup?

      The initial setup was very good. We have automated almost everything, right from installation to management.

      What about the implementation team?

      We did not use Dell Deployment Services for deployment and did it in-house.

      What was our ROI?

      The biggest return on investment comes from the ease of management and automation possibilities.

      Which other solutions did I evaluate?

      Before choosing Dell PowerEdge Servers, we evaluated HP servers.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer2380608 - PeerSpot reviewer
      Solutions Architect at a tech vendor with 201-500 employees
      Real User
      May 20, 2024
      Our strong relationship with Dell helps in providing an effective and timely service
      Pros and Cons
      • "The Dell name holds a lot of weight on our position as a partner of Dell's when it comes to liquid cooling the systems. We have a great relationship with Dell, so we are able to exchange information very easily to be able to build these systems for our customers."

        What is our primary use case?

        My focus is liquid cooling. We are taking the air-cooled PowerEdge systems and converting them to liquid cooling. That usually involves replacing and doing material compatibility, adjusting the thermal interface materials inside the systems, and adjusting the heat sinks. We turn off the fans and adjust the BIOS systems in some of the subsystems, such as PSUs.

        This allows the server that has been designed for air cooling to be submerged in dielectric fluid so that it can now be cooled with dielectric fluid running through the systems. Because of the fact that it is submerged, all the subsystems are being cooled, but instead of air, it is done by fluid. It is far more effective at pulling heat out of the systems, taking that heat out of the unit, and then being able to use that heat for other purposes.

        For the larger PowerEdge systems that have GPU integrations in them, we have seen a lot of trends in building those for AI systems. We have seen a generated interest in the PowerEdge system across the board for a majority of industries.

        How has it helped my organization?

        I am quite new to the company, but I see that customers keep asking for these servers. From our side, because of our relationship with Dell, we can take a server and convert it to liquid far quicker than with other partners. That has been a big advantage. The PowerEdge system is good in many aspects. Many times customers just want to deploy these systems, especially given the acceleration that we have seen in the AI industry. People just want to be able to get their systems up and running as quickly as possible, so sometimes, there is an advantage to the lead time of getting these things converted. We have been able to do that quicker through Dell than with other IT vendors. We have relationships with HPE as well as with Lenovo. We are dynamic. We are not tied to any particular vendor, and we can work with all customers to deploy different systems inside their environment for liquid cooling.

        From our side, there is always a little bit of a challenge with the footprint. I am in an area where we are submerging these devices in tanks. We are in a situation where some of the server designs are a little bit deep. For example, PowerEdge R760xa has a slightly extended depth. It is not as long as PowerEdge XE9680, but PowerEdge R760xa is a beast in itself. It is influencing the infrastructure designers to change their footprint so that they can incorporate something like this in their AI systems. That is very impressive. This is the thing that so many people are talking about at the moment. We see a lot of potential in a device like this because of the fact that you can load H100 or H200 GPUs with NVLink. It is a complete system for AI training models.

        We have our own challenges with firmware, but that is only because we sometimes have to adjust the firmware of things like PSUs. With the firmware that they have by default, there is a fan running inside that. When we run fluid through, we want to adjust the firmware so that the fan is turned off. We usually have to adjust the firmware to a very high version because we do not want someone updating the firmware to the new standard. That is because the moment they do that, the fans will start running again, and all the alarms are going to go off because a bunch of fluids are running through the systems. So, we have our own firmware challenges to work with, but Dell is strong in being able to help us with that information and get the firmware so that we can adjust it. It is not just one vendor who provides the PSUs, and firmware adjustments are far more successful than having to emulate the PSUs, which is something some people have done in the past, but they led to some failures inside the PSUs when they try to convert to liquid cooling.

        In terms of energy consumption, because I am on the liquid cooling side of things, we turn the fans off. If we can get a PowerEdge system and convert it to liquid cooling, we can reduce the power consumption of that server by up to 40%. In data center environments, energy consumption is becoming an important ratio to measure when people are building up these large data centers around the world. Currently, in an air-cool system, power usage effectiveness (PUE) is 2.0 or 1.5. When you start to liquidate all these, that dramatically drops to 1.2 or 1 PUE. You can even get less than 1 PUE if you effectively reuse the heat. So, you get more environment-friendly servers. If you are reducing carbon emissions and your power consumption by 20% or 30%, that is incredibly attractive when you are trying to build out new systems. Not only that, with air-cool, to maintain strong air conditioning to keep these things cool, especially something like PowerEdge XE9680, air conditioning has to use up a lot of water, whereas, with immersion, you do not have to use up that water. You are using incredibly small amounts of water to cool. It is even zero in many cases. So, liquid cooling has a huge amount of environmentally friendly advantages, and the fact that we are able to do quite a lot of liquid cooling PowerEdge systems in turn makes PowerEdge a more environmentally friendly option.

        Because we are able to change the standard with cooling, it gets purchased in positions where we can run the GPUs at their maximum performance. In fluid systems that we have tested using things like PowerEdge XE9680, we are able to achieve maximum frequency and maximum performance.

        What is most valuable?

        The Dell name holds a lot of weight on our position as a partner of Dell's when it comes to liquid cooling the systems. We have a great relationship with Dell, so we are able to exchange information very easily to be able to build these systems for our customers. When it comes to converting one of these to liquid cooling, we need to know a lot of information about the sub-components, the vendors, and the firmware inside PSUs. Without a strong relationship with our IT partner Dell, we would not be able to do that effectively and quickly to meet the lead times of our customers.

        Dell PowerEdge systems are very strong or well-rounded systems. A lot of people like the 4th and 5th generation Xeon that has been implemented into PowerEdge. Xeon has a good advantage when it comes to the inputting element of AI systems, and, of course, Intel also has a good name. However, from our position, as a partner and as a systems integrator, the real strength is the relationship that we have with Dell and being able to exchange that information.

        For how long have I used the solution?

        I have been a part of my current organization for a few months. I started at the end of last year. I have been acclimatizing to the PowerEdge systems. 

        What do I think about the stability of the solution?

        In the metrics that I have worked with, they have been very stable and reliable so far. We have not had cases where we have to go in and do maintenance work on our side of things. Usually, any issues that they have had from a liquid cooling side of things have mostly been down to people not doing the proper practice when it comes to installation. 

        Which solution did I use previously and why did I switch?

        A lot of the time, we deal with customers who already have a pre-existing architecture. They perhaps have Cisco systems or HPE systems in their infrastructure. The challenge is to convert them to a new unit. The data center's presentation is such a big element of design. It is good if they stick with the same vendor and have the same relationship, but it is sometimes challenging to have someone change their traditional air-cooled infrastructure systems with the ones from Dell.

        How was the initial setup?

        I have not heard anything negative about its deployment.

        What other advice do I have?

        To those who are thinking about liquid cooling, I would strongly recommend it, especially in the EU. It is an environmentally friendly option. It is important to make sure that you have an integrator who understands liquid cooling to a strong degree. It is not something that you can just convert by yourself in the data center. It is something that needs to be done in a lab environment, and it needs to be supported going forward by someone who understands liquid cooling. You need a liquid cooling specialist who is able to assist with that, as well as being able to assist on the services and support side from Dell. We work fluently with Dell in those situations. We found that once the liquid cooling starts running in these systems, if there is going to be a problem, it would have happened in the first few weeks. It is usually down to installation practices, not the systems themselves.

        I would rate Dell PowerEdge Rack Servers a nine out of ten. It is a very strong solution. 

        Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
        PeerSpot user
        Buyer's Guide
        Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
        Updated: September 2026
        Buyer's Guide
        Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.