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Real User
Top 5
May 22, 2025
Delivers outstanding support and enables full VMware integration
Pros and Cons
  • "The price-to-performance ratio of the Dell PowerEdge Rack Servers is good, and performance is great."
  • "Dell support is the best."
  • "If I could improve the Dell PowerEdge Rack Servers in any way, I would say that buying the components separately at a lower cost is the only thing."
  • "The aftermarket price for RAM modules and CPU cores is expensive. If I want to switch out a CPU or processor inside of my Dell PowerEdge to gain more cores, which increases my performance for VMware, the aftermarket price is so expensive that we typically take that box, retire an older Dell PowerEdge, and then buy a brand new one."

What is our primary use case?

Our use case for the Dell PowerEdge Rack Servers is that we use them as ESXi hosts in our data centers, and we have approximately three data centers. Its primary use case is ESXi host. We occasionally have a smaller Dell PowerEdge that would be designed for single application-based server. Other than that, that is the main purpose.

How has it helped my organization?

The benefit of the Dell PowerEdge Rack Servers to our organization is that our entire infrastructure is VMware driven, so we need ESXi hosts. Our entire VMware systems run off of Dell PowerEdge, so we could not run without it.

What is most valuable?

One of the most valuable features of the Dell PowerEdge Rack Servers is the redundancy that's built into it: redundant power supplies and redundant RAM modules. It takes care of itself in many cases. 

One thing I appreciate about the Dell PowerEdge Rack Servers 17s is the numerous new features.

I appreciate the smaller footprint in terms of its efficiency in the racks, less power consumption, and more modular design for installing other components. Hopefully, the components won't be as expensive as installing extra drives and other components. I'm hoping the cost will be driven down by making them more modular.

They make that very user-friendly and easy. In terms of working with the platform regarding driver compatibility, firmware, and the hypervisor, it is excellent.

The price-to-performance ratio of the Dell PowerEdge Rack Servers is good, and performance is great. It is comparable and acceptable.

Besides the minor issues, the Dell PowerEdge Rack Servers are rock solid and have been for several years now. That is why we continue to use and deploy them.

What needs improvement?

If I could improve the Dell PowerEdge Rack Servers in any way, I would say that buying the components separately at a lower cost is the only thing.

Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the Dell PowerEdge Rack Servers since the 10th generation.

What do I think about the stability of the solution?

I have experienced crashes, downtimes, and performance issues with the Dell PowerEdge Rack Servers. We have had a crash here and there, but it has only been one host and not multiple hosts. We were able to bounce back quickly.

The reliability and stability of the Dell PowerEdge Rack Servers is good. We run them in our data center in a high-performance scenario which normally takes life off of the hardware, however, we have had no issues. We still have 10th-generation Dell servers running in our data center, which are very old and still running great.

What do I think about the scalability of the solution?

Dell can grow and scale with the needs of my company, as they always have. The Dell PowerEdge Rack Servers cater to the needs of my medium-size business by providing great out-of-box performance from a VMware perspective, scalability, and compatibility with the VMware platform.

How are customer service and support?

If I had to rank Dell support from one to ten, with ten being best and one being worst, I would rank the support as ten. 

Dell support is the best. We have dealt with other support providers. Hands down, Dell is the best in terms of the usability, functionality, and their willingness to help. They help even when a product may go out of warranty, knowing we are loyal customers who will continue to buy their products, they will still do whatever they can to help.

What's my experience with pricing, setup cost, and licensing?

I don't find the Dell PowerEdge Rack Servers to be expensive in general when I buy it a la carte. The aftermarket price for RAM modules and CPU cores is expensive. If I want to switch out a CPU or processor inside of my Dell PowerEdge to gain more cores, which increases my performance for VMware, the aftermarket price is so expensive that we typically take that box, retire an older Dell PowerEdge, and then buy a brand new one.

Which other solutions did I evaluate?

Before installing the Dell PowerEdge Rack Servers, we had looked at HP and Cisco which also have their own line of virtualized servers. However, considering Dell support and how Dell has been a very good partner with us, we stick with them.

What other advice do I have?

On a scale of one to ten, I rate this solution an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 10
May 20, 2025
Offers ease of use, resource consolidation, and faster builds
Pros and Cons
  • "The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops."
  • "My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously."
  • "The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it."

What is our primary use case?

My latest use case for Dell PowerEdge Rack Servers has been for virtualization, setting up Proxmox servers, and creating a secure environment by setting up VDI machines.

How has it helped my organization?

It has helped avoid purchasing multiple laptops and set everything up on just one server machine and one rack in a data center through consolidation.

What is most valuable?

The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops.

What needs improvement?

The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it.

For how long have I used the solution?

For my current use case of Dell PowerEdge Rack Servers, it has been about three months, but in my current position, I have been using it for about three years.

What do I think about the stability of the solution?

The stability of the Dell PowerEdge Rack Servers is good. It is significantly better than some of the 8 or 9-year-old Dell blade servers we were using before.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with the growing needs of my company. We are scaling smoothly, as the PowerEdges we are putting in are replacing older ones, and we are getting much better feedback from the business on it.

We were 3,500 employees a month ago. We're now close to 33,000. We just got acquired.

How are customer service and support?

I have not had to contact customer service or technical support for Dell PowerEdge Rack Servers, as I have been able to manage everything myself.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The blade servers we were using were eight or nine-year-old Dell blade servers.

How was the initial setup?

Deploying the Dell PowerEdge Rack Servers is easy. We just rack, stack, and then hook it up to the network, and it is good to go. For a single server, it takes maybe an hour or two.

What was our ROI?

My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously.

What's my experience with pricing, setup cost, and licensing?

I personally think the pricing and licensing of Dell PowerEdge Rack Servers is actually fairly decent, though the way the business runs leads to sticker shock anytime we give them a quote.

What other advice do I have?

Currently, my team does not use Dell PowerEdge Rack Servers for any AI initiatives, but I believe there are other teams in the company that are, and they have their own dedicated PowerEdge servers.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Thim Johnsen - PeerSpot reviewer
It support lead at a retailer with 10,001+ employees
Real User
Top 10
Dec 2, 2024
Reduced unplanned production downtime and offers great scalability
Pros and Cons
  • "The iDRAC helps us monitor and manage our systems."
  • "I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better."
  • "PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry."

What is our primary use case?

We primarily use Dell PowerEdge Rack Servers for 3D rendering and 3D performance work. Our organization uses Dell servers to help with our rendering when they are not in use.

We have tested a few AI workloads on our PowerEdge servers, but we still need work to do in terms of installation, security, data privacy, and user agreements to deploy it in production. When you are in a big enterprise, you need at least two or three months to test something before launching it, or you may need to start over midway through. In some areas, we are at the forefront, but we are very far behind in other areas.

How has it helped my organization?

Dell PowerEdge Rack Servers have allowed us to work with PC over IP, enabling coworkers to work from anywhere. The servers have contributed to the sustainability effort. Our newest purchases are leased, so Dell takes them back when we're done. Otherwise, we can send them to a sustainability company that works with them. We get some money back, and they take care of it and give it another life. We try to use them for at least four years, and they aren't dead. Another company can use them, but we want a warranty on all the stuff in our data centers.

PowerEdge servers have reduced unplanned production downtime. Before we used PowerEdge, we had a lot of workstations on the floor. We could experience anything from a power outage to someone tripping on a wire. That kind of outage is stressful for us because our workstations and servers help with our rendering when they aren't used.

What is most valuable?

The iDRAC helps us monitor and manage our systems.

What needs improvement?

PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry. You want to fill the rack but can't because the estimated power consumption could be too high.

For how long have I used the solution?

I have used Dell PowerEdge Rack Servers for eight to ten years.

What do I think about the stability of the solution?

Dell PowerEdge Rack servers are highly stable. Over four years, we've had less than 1 percent downtime, and we've rarely had to contact support about instability.

What do I think about the scalability of the solution?

We have effortlessly scaled from approximately 20 servers to many more, so scalability isn't an issue.

How are customer service and support?

The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of the support service is highly satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a central agreement with Dell, and Dell servers were preapproved and ready to be installed. Therefore, no evaluation of other server brands was conducted, and there has been no switch from other server brands.

How was the initial setup?

Deploying PowerEdge support is effortless. Our first-line support handled and managed the deployment. They provided step-by-step guidelines for us to follow, and it worked well.

What was our ROI?

The return on investment with Dell PowerEdge servers is substantial due to the combination of pricing, extended warranty, and exceptional support.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a hospitality company with 10,001+ employees
Real User
Top 20
Jan 23, 2025
Easy to use and works without any downtime
Pros and Cons
  • "It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA."
  • "Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten."
  • "I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."

What is our primary use case?

We have created Hyper-V virtual machines. We have multiple virtual machines running on this system. Dell PowerEdge Rack Servers are good for handling diverse applications. We have not faced any issues so far. It is good. It is doing well.

How has it helped my organization?

We are using Dell PowerEdge R730 Server, and it meets our needs for handling high-performance workloads. We are extremely satisfied.

They are good at firmware upgrades and other things. So far, we have not faced any issues with them. Earlier, I used some other brands. As compared to those, I am satisfied with Dell PowerEdge Rack Servers.

We did not experience any security incidents with Dell PowerEdge Rack Servers.

What is most valuable?

The advantages include ease of use. The rack accessibility, BIOS settings, and everything else are easy. Its configuration is straightforward. I do not have any difficulties working with it.

It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA.

What needs improvement?

I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers since 2018. It has been almost five years.

What do I think about the stability of the solution?

It has been good. I have not faced any issues so far, and it is performing well. For the last five years, I have been using it and am extremely satisfied. I hope it will continue like that.

What do I think about the scalability of the solution?

We have not done any expansion. We are planning but have not implemented any expansion yet.

How are customer service and support?

When I had an incident, the support was good. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other brands previously, but we had issues related to firmware and slowness. We are satisfied with Dell PowerEdge servers.

How was the initial setup?

 It was not difficult. Based on my previous experience, it was easy to implement.

What about the implementation team?

I worked with Dell Professional Services to plan, implement, and adopt the solution in the beginning. They supported me with the RAID configuration and other types of setups.

What was our ROI?

We reduced costs by purchasing one or two servers instead of multiple. We are using a single server for our workload.

Which other solutions did I evaluate?

I don't remember the model, but we evaluated HPE. 

What other advice do I have?

We have not run any AI workloads on these servers. We have multiple software and platforms. It is not easy to integrate AI. We are planning to do it but so far, nothing has been done when it comes to AI integration.

Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten. It has been working well for the last five years. I am satisfied with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chairman at Magnamious Systems Pvt. Ltd.
Real User
Top 20
May 22, 2025
Effective management boosts productivity and business value
Pros and Cons
  • "The price is competitive with Dell offering the best products available."
  • "Dell PowerEdge Rack Servers are 100% stable and reliable."
  • "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving."

What is our primary use case?

Most of the use cases for our customers are for AI. Nowadays everything is focused on AI, whereas previously it was for virtualization. Currently, everything is virtual regarding Dell PowerEdge Rack Servers.

How has it helped my organization?

Dell PowerEdge Rack Servers improve productivity and ultimately increase business value.

What is most valuable?

The most valuable feature of Dell PowerEdge Rack Servers is management. We can manage it effectively. 

What needs improvement?

Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving. There is always scope for improvement.

For how long have I used the solution?

We have been selling Dell PowerEdge Rack Servers to our customers for quite some time, and performance-wise, it has been doing great.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are 100% stable and reliable.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with our customers' needs. We can implement horizontal scale-out by adding additional Dell PowerEdge Rack Servers.

How are customer service and support?

The customer service and tech support for Dell PowerEdge Rack Servers are the best. 

I would rate the customer service and tech support for Dell PowerEdge Rack Servers nine, keeping one point for improvement.

How would you rate customer service and support?

Positive

What about the implementation team?

From a sales perspective regarding Dell PowerEdge Rack Servers, my team handles the hands-on implementation. According to my team, it is very easy to deploy Dell PowerEdge Rack Servers.

What was our ROI?

Some companies have seen return on investment within a year.

What's my experience with pricing, setup cost, and licensing?

The price is competitive with Dell offering the best products.

What other advice do I have?

From a management perspective, OpenManage is one of the best software solutions. Dell PowerEdge Rack Servers have been selling great.

I would rate this solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2707659 - PeerSpot reviewer
Network Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Top 20
May 22, 2025
Remarkably stable and work well for our VMware clusters
Pros and Cons
  • "We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running."
  • "I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable."
  • "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."

What is our primary use case?

My current use case for Dell PowerEdge Rack Servers is as a node in a five-node VMware cluster.

What is most valuable?

We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running.

What needs improvement?

When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for at least five years.

What do I think about the stability of the solution?

I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable.

What do I think about the scalability of the solution?

We have more than 5,000 people in our organization. Dell PowerEdge Rack Servers scale for my company's needs. For the way that we are using Dell PowerEdge Rack Servers, we have more than enough resources to run the VMs that we have running on our clusters. We currently have about ten clusters, with plans to bring on another ten or so in the next four to five years.

How are customer service and support?

It's been great. We haven't had to call much, but I did have to call a couple of weeks ago, and the responsiveness was great. They sent out a replacement hard drive very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

It was before my time. I am not sure what we were using before Dell PowerEdge Rack Servers.

Which other solutions did I evaluate?

I have not evaluated any other solutions during my time using Dell PowerEdge Rack Servers; however, Broadcom's purchase of VMware has us on edge, so we might be looking at competitors in the near future.

In terms of our partnership, I feel Dell is partnering with us effectively, although there is a concern regarding the new owner of VMware. I am more concerned about the new licensing model and cost of VMware going forward, not the interoperability with Dell PowerEdge Rack Servers.

What other advice do I have?

For AI purposes, I see it being used for troubleshooting, where we gather all kinds of logs and monitor servers, software, and related items. I'd want to get it to a point where the AI could pinpoint where the issue is and maybe even resolve it.

I would rate Dell PowerEdge Rack Servers overall as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2706798 - PeerSpot reviewer
Sales Manager at a tech services company with 201-500 employees
Real User
Top 5
May 21, 2025
Cutting-edge management features and exceptional support streamline operations
Pros and Cons
  • "The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks."
  • "The only aspect that could be improved is the price. The product is extremely good, so it is always priced high."

What is our primary use case?

My company's use case for Dell PowerEdge Rack Servers is that we use it internally for our office purpose and also we resell it to our customers.

How has it helped my organization?

The features of Dell PowerEdge Rack Servers have benefited our organization as they simplify the IT manager's job. It gives them entire visibility of the device which enables them to keep growing their applications or data, and it basically simplifies the IT manager's jobs. 

What is most valuable?

The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks. It is very rigid and very durable, which is why most people continue buying these servers on a regular basis.

Dell has supported growth and operational success within those companies we resell to through the backend support, which is extremely good. Dell is the only organization now that has products from clients to storage, networking, and all data center devices. There is no other organization in the market which has all these products.

Dell makes it extremely easy for customers to buy. They get one-on-one support for all products. The support has been extremely good compared to other brands. AI is something very new, and Dell PowerEdge Rack Servers are currently coming up with integrated GPUs for AI, which are getting implemented now. There is a lot of demand in the market, and customers keep asking for it.

What needs improvement?

Dell PowerEdge Rack Servers are already the best, and there is nothing new that I would suggest to improve. The only aspect that could be improved is the price. The product is extremely good, so it is always priced high. To improve product sales, reducing the price would help.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for the past 10 years. I have been a Dell employee, so I have been using it for more than 15 years.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with the growing needs of organizations as the solution is built with scalability options. As long as your data or application requires scalability, the PowerEdge already has the feature which helps to scale.

How are customer service and support?

The customer service and technical support from Dell is extremely good. That has been the biggest plus point of Dell and one of the biggest reasons for it to have a good market share.

How would you rate customer service and support?

Positive

How was the initial setup?

It's extremely easy to deploy Dell. The products have been made in such a way that it's user-friendly, and it's extremely easy to implement.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing and licensing for Dell PowerEdge Rack Servers, what can be done is stocking the servers with distributors as much as possible to bring down the price, similar to what other OEMs do. 

Dell is more expensive since it has more B2B orders compared to HP or Lenovo who focus on stock and sell business. This helps them to bring down the price. 

Additionally, the sourcing of spare parts could be streamlined better to reduce the price.

Which other solutions did I evaluate?

I do sell other solutions, such as HP and Lenovo, and Dell PowerEdge Rack Servers have been far better compared to the others in durability and support, except for the price.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers eight out of ten. It is a bit expensive compared to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2843019 - PeerSpot reviewer
Senior Cloud Infrastructure Engineer at a tech vendor with 501-1,000 employees
Real User
Top 20
Jun 2, 2026
Investment has accelerated development and now improves storage expansion and troubleshooting
Pros and Cons
  • "Using the service has improved our storage capabilities, as storage expansions are easier to implement, making it user-friendly and simpler to onboard new team members."
  • "My experience with pricing, setup costs, and licensing is not positive, especially with recent AI developments."

What is our primary use case?

Dell PowerEdge R-Series serves as the main solution for compute and storage servers.

What is most valuable?

I appreciate many features of Dell PowerEdge R-Series, and the drag feature is mentioned most frequently as a favorite among users.

Using the service has improved our storage capabilities, as storage expansions are easier to implement, making it user-friendly and simpler to onboard new team members.

What needs improvement?

Before transitioning to Dell, we were using ScaleIO before Dell PowerFlex, which was a Dell product that originated from EMC, so we migrated from ScaleIO to PowerFlex.

For how long have I used the solution?

I have been with the company for four years, and we have been using Dell PowerEdge R-Series for the same duration.

What do I think about the stability of the solution?

Using servers has helped reduce unplanned production downtime, though I cannot specify the exact reduction amount.

What do I think about the scalability of the solution?

Using the servers has not significantly affected the overall flexibility of our operations.

How are customer service and support?

I would rate the customer service and tech support as great.

How was the initial setup?

My experience with pricing, setup costs, and licensing is not positive, especially with recent AI developments. Hardware prices have increased substantially, and a forty thousand dollar server now costs one hundred thousand dollars, which is a significant pain point for many organizations.

What was our ROI?

I have realized ROI through accelerated development, accelerated troubleshooting, and our customer success teams using the environment.

What's my experience with pricing, setup cost, and licensing?

Regarding reducing total cost of ownership, it is probably not a significant reduction. The product is somewhat more expensive than alternatives like Super Micro, but the integration of the product base makes it worthwhile in the end. We are fully invested as we use PowerFlex Manager, PowerFlex for storage, and PowerFlex for compute.

What other advice do I have?

There is no impact on our organizational sustainability goals. I have not observed any benefits from using AI workloads yet. I would advise organizations considering Dell PowerEdge R-Series to pursue it with confidence. I give this product a rating of 9.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 2, 2026
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PeerSpot user
Brian Ricci - PeerSpot reviewer
President at Pinnacle Computer Services, Inc.
MSP
Top 5Leaderboard
Mar 26, 2025
Consistently reduce unplanned production downtime with reliable servers and responsive support
Pros and Cons
  • "The quality of Dell PowerEdge Rack Servers is excellent; they never experience downtime."

    What is our primary use case?

    We primarily use Dell PowerEdge Rack Servers for VMware and Hyper-V environments. We deploy them in financial and manufacturing industries, focusing more on small businesses. While most of our servers are diskless, we do employ disked options for small businesses, mainly in a tower configuration.

    How has it helped my organization?

    Cooling has decreased because we have fewer servers. Everything's been a plus. We don't have to attend to them as much. We have iDRAC Enterprise on them, so we can have quick access if needed.

    What is most valuable?

    The quality of Dell PowerEdge Rack Servers is excellent; they never experience downtime. They are highly effective as VMware and Hyper-V servers. They have helped reduce unplanned production downtime considerably. There is a model for anything we need, and we have the flexibility to match servers to client needs, which can vary from diskless servers to setups involving disks. Another advantage is that they are not made in China, unlike some HP servers.

    What needs improvement?

    Dell PowerEdge Rack Servers have pretty much progressed a lot if we look at what features are on them now. I don't know what more could be asked for, perhaps just faster performance. Every product release seems to be an improvement over the previous one, so it's hard to point out specific areas for improvement.

    For how long have I used the solution?

    We have been using Dell PowerEdge Rack Servers for twenty years.

    What do I think about the stability of the solution?

    The Dell PowerEdge Rack Servers are very stable. They run like a truck, with hardly any issues.

    How are customer service and support?

    Customer service and support are excellent. Although we are self-sufficient and rarely need assistance, when we do use Dell's support, they have never ignored an issue. They address problems promptly.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used Lenovo servers and switched because Lenovo's support was inadequate. The Lenovo SANs were not as robust as Dell's offerings.

    What about the implementation team?

    We are totally self-sufficient and generally don't need external implementation support.

    What's my experience with pricing, setup cost, and licensing?

    We find the server pricing fair and reasonable.

    What other advice do I have?

    Buy Dell. Dell is an American company, and their headquarters are here, which makes them a reliable choice over companies with products made in China. Tariffs on Chinese products could make Dell more advantageous. I would rate the overall solution a 9 out of 10.
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1674198 - PeerSpot reviewer
    Senior Inside Solution Architect at a tech vendor with 1,001-5,000 employees
    Real User
    Top 10Leaderboard
    Mar 3, 2025
    Diverse computing needs are met with reliable and flexible deployment options
    Pros and Cons
    • "Overall, I rate Dell PowerEdge Rack Servers nine to ten as the product has maintained a strong reputation over time."
    • "There's always room for support improvements, and the AI features could continue to be enhanced as the relationship with Nvidia grows."

    What is our primary use case?

    As part of my role at BSG, I deploy or sell Dell PowerEdge Rack Servers to customers who need anything from just a single server to hundreds of servers. Our customers run all kinds of workloads such as virtual SQL, AI, and more on these servers. Dell PowerEdge Rack Servers support a wide range of solutions, helping to ensure flexibility to cater to various customer needs.

    What is most valuable?

    Dell PowerEdge Rack Servers are valuable because many users utilize iDRAC for management, and appreciate the consistency offered by Dell's server line. They offer a variety of features such as the availability of AMD and Intel options, and Dell is starting to get into direct and indirect water-cooled servers for larger customers. This suits those who need specific power consumption capabilities for their GPUs, CPUs, and RAM. Dell servers are supported by many partners when it comes to different software packages and solutions like OpenShift. Additionally, they offer a range of models to fit different customer needs.

    What needs improvement?

    The price of Dell PowerEdge Rack Servers is competitive. There's always room for support improvements, and the AI features could continue to be enhanced as the relationship with Nvidia grows.

    What was my experience with deployment of the solution?

    Most of the time, deploying Dell PowerEdge Rack Servers is straightforward. It’s crucial to have everything organized upfront, such as defining workloads and management responsibilities. Once these aspects are clear, the solution can be priced and installed efficiently, sometimes with Dell or Connection handling the installation.

    What do I think about the scalability of the solution?

    Customers looking for higher densities are starting to lean towards AMD to achieve more cores, higher density, lower wattage, and ultimately a smaller footprint with fewer servers. The flexibility provided by Dell PowerEdge Rack Servers in terms of model variations supports scalability.

    How are customer service and support?

    While I do not work directly with Dell for support, customer feedback suggests Dell’s technical support is rated between eight and nine. It is decent, though there is always room for improvement.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Clients may switch to Dell PowerEdge Rack Servers for several reasons, such as better support, new IT leadership preferences, cost considerations, or successful engagement by sales and engineering teams.

    How was the initial setup?

    The initial setup of Dell PowerEdge Rack Servers requires having all the necessary information organized beforehand. Factors to consider include workload management, customer responsibilities, and pricing details. Smooth installation is achievable when these considerations are adequately addressed.

    What about the implementation team?

    Deployment might require different resources depending on the solution. For example, VDI, virtualization, and SQL databases would need different expertise. Additionally, tasks such as rack and stack, power management, and water cooling could require specialized personnel, sometimes involving up to seven or eight people on deployment calls.

    What's my experience with pricing, setup cost, and licensing?

    Customers are exploring models like Apex, similar to GreenLake, for consumption-based models that feel like cloud services but keep hardware on-premises, making them feel safer and potentially reducing costs. Some customers find familiarity with Dell servers aids in the process.

    Which other solutions did I evaluate?

    Dell PowerEdge Rack Servers are often compared against other solutions like UCS, Lenovo, and Cisco. Customers may switch to Dell for its solid R&D, broad support, and solution flexibility though performance between similar CPUs across different brands tends to be consistent.

    What other advice do I have?

    PowerEdge is a solid product, continuing to evolve with Intel and AMD changes and partnerships like Nvidia for AI. Overall, I rate Dell PowerEdge Rack Servers nine to ten as the product has maintained a strong reputation over time.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.