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reviewer2843046 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Real User
Top 10
May 19, 2026
Reliable infrastructure has increased billable hours and supports VDI and new AI workloads
Pros and Cons
  • "Dell PowerEdge R-Series has had an incredibly beneficial impact on my organization with speed and reliability."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is end-user compute. When I say using compute, I am running applications on Dell PowerEdge R-Series. I am currently running VDI workloads on Dell PowerEdge servers because of the type of business that we run. We are just now implementing AI on some of the PowerEdge servers.

    What is most valuable?

    The best features that Dell PowerEdge R-Series offers are that it is easy to implement, has good customer service, and is reliable. What makes it easy to implement is that Dell Manage is easy to use.

    Dell PowerEdge R-Series has had an incredibly beneficial impact on my organization with speed and reliability. The speed and reliability have benefited my organization by providing more billable hours.

    What needs improvement?

    Dell PowerEdge R-Series is good as is and does not need improvement.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for 12 years.

    Buyer's Guide
    Dell PowerEdge R-Series
    May 2026
    Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    895,891 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series is stable.

    What do I think about the scalability of the solution?

    Dell PowerEdge R-Series' scalability is easy to scale and add extra nodes to our cluster.

    How are customer service and support?

    The customer support has been acceptable so far, with no issues.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    What about the implementation team?

    I did not use Dell Deployment Services, an integrator, reseller, or consultant for the deployment.

    What was our ROI?

    I have seen a return on investment with time saved, as it was easy to deploy and easy to manage.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was that pricing was volatile, but licensing was acceptable.

    Which other solutions did I evaluate?

    Before choosing Dell PowerEdge R-Series, I evaluated other options, specifically HPE and Lenovo.

    What other advice do I have?

    Using PowerEdge servers has not affected the overall flexibility of my operations or business. The benefits we have seen so far from starting to run AI workloads on PowerEdge servers include reliability, as we've had reliability without any downtime.

    To a colleague who is considering running AI workloads on Dell PowerEdge servers but is concerned about the cost, I would say that the cost will out-benefit the implementation and reliability. My advice to others looking into using Dell PowerEdge R-Series is that there are no issues, good customer support, good reliability, and good value. I would rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner or reseller
    Last updated: May 19, 2026
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    Assistant General Manager at Mobis
    Real User
    Top 20
    Jan 14, 2026
    High‑speed simulations have reduced downtime and now streamline automotive brake analysis
    Pros and Cons
    • "Dell PowerEdge R-Series has positively impacted my organization by making simulations easier and faster, reducing the solution solving time and the project delivery time, as well as the cycle time."

      What is our primary use case?

      I use Dell PowerEdge R-Series for CAE simulations, specifically for automotive CAE simulations. Currently, I am running brake system simulations on Dell PowerEdge servers.

      What is most valuable?

      The best features in Dell PowerEdge R-Series include the speed and accuracy of the solution. Dell PowerEdge R-Series has positively impacted my organization by making simulations easier and faster, reducing the solution solving time and the project delivery time, as well as the cycle time.

      It helped me to reduce unplanned production downtime. The downtime has been reduced by 70% to 80%.

      What needs improvement?

      I am not the right person to talk about improvements for Dell PowerEdge R-Series because I am not related to the networking aspect; I am related to CAE. At my end, everything looks good for me.

      In future updates, I would like to see better AI functionality in Dell PowerEdge R-Series product.

      For how long have I used the solution?

      I have been working with Dell PowerEdge R-Series rack servers for a total of five years.

      How are customer service and support?

      The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any failures occur. Recently, I faced an issue, and they replaced the part within 24 hours.

      How would you rate customer service and support?

      Negative

      How was the initial setup?

      Deploying the product with Dell PowerEdge R-Series is quite easy.

      The time required for deployment of Dell PowerEdge R-Series depends on the model size and the problem size; it is not a fixed time, generally taking a couple of hours, from one day to seven days.

      What about the implementation team?

      The product was deployed in-house with the help of a third party. Two engineers are needed to deploy Dell PowerEdge R-Series solution.

      What was our ROI?

      If a colleague is considering running AI workloads on Dell PowerEdge R-Series, I would say if they are concerned about the cost, they should not worry because it is saving much. I did an analysis for the return on investment, and within one and a half years, I am getting a return on investment by saving the time.

      Dell PowerEdge R-Series provides a return on investment in the long run; within one and a half years, it can be achieved, as per my analysis.

      What other advice do I have?

      I have not yet run AI workloads on my Dell PowerEdge R-Series servers.

      I do not have any colleague who can also share an opinion on Dell PowerEdge R-Series rack servers for now.

      My review rating for Dell PowerEdge R-Series is 10.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jan 14, 2026
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      Buyer's Guide
      Dell PowerEdge R-Series
      May 2026
      Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
      895,891 professionals have used our research since 2012.
      Head of IT at a manufacturing company with 1,001-5,000 employees
      Real User
      Top 5Leaderboard
      Oct 19, 2025
      Has supported critical production systems without disruption and allowed continuous growth
      Pros and Cons
      • "Dell PowerEdge R-Series is more than capable of supporting those systems, and that has been really important."

        What is our primary use case?

        My main use case for these solutions is for production and our data center. So essentially, at my site, we have two Dell PowerEdge R-Series, one PowerStore, and then we have a third Dell PowerEdge R-Series filled with disks as an on-site DR.

        What is most valuable?

        The benefits I have seen from using Dell PowerEdge R-Series specifically include scalability; it has allowed us to scale up when we need to. It also provides the throughput piece. We don't have to worry about our factory systems slowing down or coming to a halt. Dell PowerEdge R-Series is more than capable of supporting those systems, and that has been really important.

        What needs improvement?

        When it comes to how Dell PowerEdge R-Series can be improved, I honestly don't know as I'm not on the technical side anymore.

        For how long have I used the solution?

        I have been using rack servers for probably over the last seven to nine years.

        What do I think about the stability of the solution?

        I would describe the stability and reliability of Dell PowerEdge R-Series as never having an issue over the last seven to nine years; we've never had one issue with them.

        What do I think about the scalability of the solution?

        When it comes to scaling capabilities, scaling has always been absolutely fine. We've bought what we need with a scope to scale, and it has always met our requirements.

        How are customer service and support?

        I would rate support as very good; from a hardware monitoring point of view, if there's an issue, we get alerted about it. If there's a drive to be replaced, it's sent out with an engineer, and the engineers contact us to get it sorted. If there are issues with firmware or OS upgrades, we can get on to Dell, and they help us through.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        We were using HP; they were okay and had done the job, but I think the storage that we put with them wasn't up to scratch.

        What's my experience with pricing, setup cost, and licensing?

        My experience with pricing, setup, costs, and licensing has been that pricing in general has always been very competitive. We do go to market every time we do a refresh; that's one of the things we have to compare with our competitors. We deal with Dell direct, so it's very competitive.

        Which other solutions did I evaluate?

        The vendors I have considered include HP; we look at NetApp, and really any other player, but normally it's HP, NetApp, and Dell.

        What other advice do I have?

        The primary reasons I went with Dell PowerEdge R-Series over all of these competitors include sitting down with Dell, explaining my use case, and discussing the issues I've had in the past with other vendors or other hardware, leading to an agreement on a template for all our production facilities. I would rate Dell PowerEdge R-Series a 10 out of 10.

        Which deployment model are you using for this solution?

        On-premises

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Other
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Oct 19, 2025
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        Chairman at Magnamious Systems Pvt. Ltd.
        Real User
        Top 20
        May 22, 2025
        Effective management boosts productivity and business value
        Pros and Cons
        • "The price is competitive with Dell offering the best products available."
        • "Dell PowerEdge Rack Servers are 100% stable and reliable."
        • "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted."
        • "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving."

        What is our primary use case?

        Most of the use cases for our customers are for AI. Nowadays everything is focused on AI, whereas previously it was for virtualization. Currently, everything is virtual regarding Dell PowerEdge Rack Servers.

        How has it helped my organization?

        Dell PowerEdge Rack Servers improve productivity and ultimately increase business value.

        What is most valuable?

        The most valuable feature of Dell PowerEdge Rack Servers is management. We can manage it effectively. 

        What needs improvement?

        Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving. There is always scope for improvement.

        For how long have I used the solution?

        We have been selling Dell PowerEdge Rack Servers to our customers for quite some time, and performance-wise, it has been doing great.

        What do I think about the stability of the solution?

        Dell PowerEdge Rack Servers are 100% stable and reliable.

        What do I think about the scalability of the solution?

        Dell PowerEdge Rack Servers scale with our customers' needs. We can implement horizontal scale-out by adding additional Dell PowerEdge Rack Servers.

        How are customer service and support?

        The customer service and tech support for Dell PowerEdge Rack Servers are the best. 

        I would rate the customer service and tech support for Dell PowerEdge Rack Servers nine, keeping one point for improvement.

        How would you rate customer service and support?

        Positive

        What about the implementation team?

        From a sales perspective regarding Dell PowerEdge Rack Servers, my team handles the hands-on implementation. According to my team, it is very easy to deploy Dell PowerEdge Rack Servers.

        What was our ROI?

        Some companies have seen return on investment within a year.

        What's my experience with pricing, setup cost, and licensing?

        The price is competitive with Dell offering the best products.

        What other advice do I have?

        From a management perspective, OpenManage is one of the best software solutions. Dell PowerEdge Rack Servers have been selling great.

        I would rate this solution nine out of ten.

        Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
        PeerSpot user
        reviewer2707659 - PeerSpot reviewer
        Network Engineer at a energy/utilities company with 5,001-10,000 employees
        Real User
        Top 20
        May 22, 2025
        Remarkably stable and work well for our VMware clusters
        Pros and Cons
        • "We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running."
        • "I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable."
        • "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."
        • "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."

        What is our primary use case?

        My current use case for Dell PowerEdge Rack Servers is as a node in a five-node VMware cluster.

        What is most valuable?

        We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running.

        What needs improvement?

        When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help.

        For how long have I used the solution?

        I have been using Dell PowerEdge Rack Servers for at least five years.

        What do I think about the stability of the solution?

        I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable.

        What do I think about the scalability of the solution?

        We have more than 5,000 people in our organization. Dell PowerEdge Rack Servers scale for my company's needs. For the way that we are using Dell PowerEdge Rack Servers, we have more than enough resources to run the VMs that we have running on our clusters. We currently have about ten clusters, with plans to bring on another ten or so in the next four to five years.

        How are customer service and support?

        It's been great. We haven't had to call much, but I did have to call a couple of weeks ago, and the responsiveness was great. They sent out a replacement hard drive very quickly.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        It was before my time. I am not sure what we were using before Dell PowerEdge Rack Servers.

        Which other solutions did I evaluate?

        I have not evaluated any other solutions during my time using Dell PowerEdge Rack Servers; however, Broadcom's purchase of VMware has us on edge, so we might be looking at competitors in the near future.

        In terms of our partnership, I feel Dell is partnering with us effectively, although there is a concern regarding the new owner of VMware. I am more concerned about the new licensing model and cost of VMware going forward, not the interoperability with Dell PowerEdge Rack Servers.

        What other advice do I have?

        For AI purposes, I see it being used for troubleshooting, where we gather all kinds of logs and monitor servers, software, and related items. I'd want to get it to a point where the AI could pinpoint where the issue is and maybe even resolve it.

        I would rate Dell PowerEdge Rack Servers overall as a nine out of ten.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        reviewer2706798 - PeerSpot reviewer
        Sales Manager at a tech services company with 201-500 employees
        Real User
        Top 5
        May 21, 2025
        Cutting-edge management features and exceptional support streamline operations
        Pros and Cons
        • "The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks."
        • "The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks."
        • "The only aspect that could be improved is the price."
        • "The only aspect that could be improved is the price. The product is extremely good, so it is always priced high."

        What is our primary use case?

        My company's use case for Dell PowerEdge Rack Servers is that we use it internally for our office purpose and also we resell it to our customers.

        How has it helped my organization?

        The features of Dell PowerEdge Rack Servers have benefited our organization as they simplify the IT manager's job. It gives them entire visibility of the device which enables them to keep growing their applications or data, and it basically simplifies the IT manager's jobs. 

        What is most valuable?

        The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks. It is very rigid and very durable, which is why most people continue buying these servers on a regular basis.

        Dell has supported growth and operational success within those companies we resell to through the backend support, which is extremely good. Dell is the only organization now that has products from clients to storage, networking, and all data center devices. There is no other organization in the market which has all these products.

        Dell makes it extremely easy for customers to buy. They get one-on-one support for all products. The support has been extremely good compared to other brands. AI is something very new, and Dell PowerEdge Rack Servers are currently coming up with integrated GPUs for AI, which are getting implemented now. There is a lot of demand in the market, and customers keep asking for it.

        What needs improvement?

        Dell PowerEdge Rack Servers are already the best, and there is nothing new that I would suggest to improve. The only aspect that could be improved is the price. The product is extremely good, so it is always priced high. To improve product sales, reducing the price would help.

        For how long have I used the solution?

        I have been using Dell PowerEdge Rack Servers for the past 10 years. I have been a Dell employee, so I have been using it for more than 15 years.

        What do I think about the scalability of the solution?

        Dell PowerEdge Rack Servers scale with the growing needs of organizations as the solution is built with scalability options. As long as your data or application requires scalability, the PowerEdge already has the feature which helps to scale.

        How are customer service and support?

        The customer service and technical support from Dell is extremely good. That has been the biggest plus point of Dell and one of the biggest reasons for it to have a good market share.

        How would you rate customer service and support?

        Positive

        How was the initial setup?

        It's extremely easy to deploy Dell. The products have been made in such a way that it's user-friendly, and it's extremely easy to implement.

        What's my experience with pricing, setup cost, and licensing?

        In terms of pricing and licensing for Dell PowerEdge Rack Servers, what can be done is stocking the servers with distributors as much as possible to bring down the price, similar to what other OEMs do. 

        Dell is more expensive since it has more B2B orders compared to HP or Lenovo who focus on stock and sell business. This helps them to bring down the price. 

        Additionally, the sourcing of spare parts could be streamlined better to reduce the price.

        Which other solutions did I evaluate?

        I do sell other solutions, such as HP and Lenovo, and Dell PowerEdge Rack Servers have been far better compared to the others in durability and support, except for the price.

        What other advice do I have?

        Overall, I would rate Dell PowerEdge Rack Servers eight out of ten. It is a bit expensive compared to others.

        Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
        PeerSpot user
        reviewer1182819 - PeerSpot reviewer
        Infrastructure Architect at a retailer with 10,001+ employees
        Real User
        May 20, 2026
        Strong support has reduced ownership costs and supports reliable virtualization workloads
        Pros and Cons
        • "Using Dell PowerEdge servers has helped reduce my total cost of ownership because of the support, and in terms of time savings, it probably saves me at least four hours a year."
        • "The management of Dell PowerEdge R-Series seems a little convoluted."

        What is our primary use case?

        My main use case for Dell PowerEdge R-Series is virtualization.

        What is most valuable?

        What I like the most about Dell PowerEdge R-Series is the support.

        Each server has a service tag number that is easy to locate and identify, and I can access chat support, so there is no need to look up contracts or deal with any of that; getting to support is very quick.

        Using Dell PowerEdge servers has helped reduce my total cost of ownership because of the support, and in terms of time savings, it probably saves me at least four hours a year.

        What needs improvement?

        The management of Dell PowerEdge R-Series seems a little convoluted.

        For how long have I used the solution?

        I have been using Dell PowerEdge R-Series for four years.

        What do I think about the stability of the solution?

        Using PowerEdge servers probably has not reduced unplanned production downtime.

        What do I think about the scalability of the solution?

        Flexibility has probably not changed with the use of PowerEdge servers.

        How are customer service and support?

        I have been very happy with customer service and technical support.

        Which solution did I use previously and why did I switch?

        Prior to adopting Dell PowerEdge R-Series, I was using HPE to address similar needs.

        What's my experience with pricing, setup cost, and licensing?

        I find that pricing was good, and we used the Flex on Demand program for the ones that we are currently running, and the pricing was aggressive.

        Which other solutions did I evaluate?

        We evaluated Dell, HPE, and Lenovo, and what stood out during the evaluation process was that the sales team at the time was very knowledgeable on Flex on Demand and was able to make that attractive.

        What other advice do I have?

        We do not run AI workloads on PowerEdge servers.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: May 20, 2026
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        reviewer2843301 - PeerSpot reviewer
        Senior Sys Admin at a healthcare company with 10,001+ employees
        Real User
        May 19, 2026
        Reliable servers have improved hospital uptime and support critical vmware operations
        Pros and Cons
        • "Using Dell PowerEdge R-Series with the AI workload, we have our own version of ChatGPT inside, and it helps us get answers much quicker."
        • "I understand that the licensing can be confusing, and I would prefer to see that aspect become simpler."

        What is our primary use case?

        Dell PowerEdge R-Series serves as the main solution for a large hospital environment, and it is primarily used for VMware.

        What is most valuable?

        I appreciate that Dell PowerEdge R-Series is quite resilient.

        The support from Dell is probably the best part of it. On the Dell side, support is excellent, and we are very happy with the uptime as well.

        It has helped us reduce unplanned production downtime. I would rate this benefit as a nine on a scale from one to ten.

        Regarding the overall flexibility of our operations, Dell PowerEdge R-Series is flexible.

        What needs improvement?

        In my opinion, I would like to see Dell PowerEdge R-Series become smaller in size so it can fit more servers in our available space and allow us to take advantage of the real estate.

        I understand that the licensing can be confusing, and I would prefer to see that aspect become simpler.

        For how long have I used the solution?

        We have been using Dell PowerEdge R-Series in the company for going on five years, long before I started.

        How are customer service and support?

        I would evaluate the customer service and technical support as an eight or a nine. Occasionally, depending on what part of the world the support staff are from and the language they speak, there is a minor language barrier at times, but regarding their technical ability, I do not have an issue.

        Which solution did I use previously and why did I switch?

        Prior to adopting Dell PowerEdge R-Series, I was using another solution to address similar needs for the company, as I have used HP, Cisco UCS, and Dell in other places as well.

        When we switched vendors in the past, it was primarily for price comparison and reputation.

        What other advice do I have?

        I do not have specific examples regarding total cost of ownership, or TCO, but I understand what TCO is, and I would say the benefits are definitely there.

        Using Dell PowerEdge R-Series with the AI workload, I am not certain what series they are running on, but we have our own version of ChatGPT inside, and it helps us get answers much quicker.

        We have seen benefits from this implementation.

        I would recommend that organizations considering Dell PowerEdge R-Series definitely compare similar types of hardware with other vendors and always do your homework. I would rate this review as a nine overall.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: May 19, 2026
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        Buyer's Guide
        Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
        Updated: May 2026
        Buyer's Guide
        Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.