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Senior Radio Frequncy Systems Engineer at a tech services company with 10,001+ employees
Real User
Top 10
May 21, 2025
Improved data processing and faster deployment for higher efficiency
Pros and Cons
  • "Dell PowerEdge Rack Servers scale with the growing needs of my company."
  • "I'd give Dell PowerEdge Rack Servers a rating of ten out of ten."
  • "Dell PowerEdge Rack Servers could be improved in areas such as cooling."
  • "Dell PowerEdge Rack Servers could be improved in areas such as cooling. I've seen some demos of Dell working with Vertiv to manage things such as that, so a combination of air cool and liquid cool."

What is our primary use case?

The use case for Dell PowerEdge Rack Servers is digitizing and processing of data, but I can't say more. I can't be more specific.

How has it helped my organization?

The benefits my company has realized from using Dell PowerEdge Rack Servers range from collating information to simulating different physical objects such as antennas and radar type applications.

What is most valuable?

What I find valuable about Dell PowerEdge Rack Servers is the adaptability to configure, based on one or multiple processors, taking advantage of the number of cores, the ease by which it works with the Tensor Cores of the GPUs, and that's the most value in terms of processing speed and large scale problems. 

Dell PowerEdge Rack Servers play a role in our company's AI initiatives, however, that's a new area for us. We've been exploring the idea of collaborating, in terms of how we can leverage AI for our data processing, and more importantly to better be able to predict different scenarios. But I'm not involved in that aspect of it just yet.

What needs improvement?

Dell PowerEdge Rack Servers could be improved in areas such as cooling. I've seen some demos of Dell working with Vertiv to manage things such as that, so a combination of air cool and liquid cool. 

That's one aspect. The other aspect is the form factor; it's pretty big, takes up a lot of space. However, as the technology of the GPUs improves, we could probably do the same workload with less add-ons, and that would simplify that problem. From what I've seen here, Dell is already working with partners to address these concerns.

Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers in my organization for about five years.

What do I think about the stability of the solution?

Reliability was a big issue for me when I switched to Dell PowerEdge Rack Servers. The previous solution had reliability issues. 

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with the growing needs of my company. It works since we can deploy images quickly. We can hot swap things. As we scale, it's just a matter of having the vision to have enough space and physical infrastructure to do that. As far as the server resources and software resources, it's pretty easy.

How are customer service and support?

I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level, there's always someone to talk to, to reach out to. 

The sales reps stay in the loop and they constantly stay in touch. It's fairly easy to pick up a phone and call someone and get to the right place. What I appreciate is even if they don't know or they're not immediately sure of a solution to our problems, they'll quickly point us in the right direction.

Which solution did I use previously and why did I switch?

Before selecting Dell PowerEdge Rack Servers, I didn't have such good luck with HP. HP Enterprise doesn't work for me. I've had some successes with custom-built servers, but in terms of price, eventually at scale, they become cost-prohibitive. That's one of the reasons why we moved towards the Dell solution over the years. In terms of cost, reliability, the ability to work directly with them to spec different systems and get them supplied on a decent lead time works. The other vendors don't work so effectively.

How was the initial setup?

The deployment is easy. I can I can dump images on the server and just send it off and install it. It's hot swappable in a sense, the way we had it configured. It's very easy.

What was our ROI?

The speed of Dell PowerEdge Rack Servers is valuable to me. The benefit for higher speed and more accurate results is less development time and faster time to market in some aspects, and better return on the investment overall. 

In my immediate case for antenna analysis, Dell PowerEdge Rack Servers offer a reduction from days of computing to half a day or hours. It's ten-times improvement when combining processor cores and Tensor Cores in the same form factor. In terms of radar analysis, we can process more objects; it's four-times improvement in the number of objects we can keep track of at the same time.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing of Dell PowerEdge Rack Servers is somewhat skewed. In the beginning, we used a lot of resources, in terms of dollars, to try to do everything ourselves. What we're finding over the years is Dell works with other partners to make that easier, so we can actually save a lot of time by having other people with the right expertise do things. That's not so much an issue anymore because we've figured out how to keep our costs moderate by working with Dell directly and their partners.

Which other solutions did I evaluate?

I did have another solution addressing the same needs before Dell PowerEdge Rack Servers, and that's where the competition comes in. 

What other advice do I have?

My role in using Dell PowerEdge Rack Servers is to figure out what the system needs for the work, or for the processing that we need and assist with purchasing of that stuff. On a technical level, I'm also collecting the data from our instruments and making sure that data is processed to provide usable, actionable information.

My advice to other companies who are considering Dell PowerEdge Rack Servers is definitely to get directly with Dell. Get direct contact with the support group and that will get you to the engineering level. Dell will work with you to develop and spec a system. Once you spec it, if your ambition is to scale and grow, that can always be part of it. That initial, direct working relationship with Dell is my best recommendation of where to start. Trying to do it on your own, you won't necessarily understand. You may understand the current technology, yet you may not understand where that technology is going or the vision of Dell. Dell can show you that vision, and you can now architect a system that takes advantage of that in the future to minimize your replacement costs down the road. So before you do anything, pick up the phone and start working with one of the engineers or application engineers; that works best.

I'd give Dell PowerEdge Rack Servers a rating of ten out of ten. Those guys are easy to talk to and easy to work with.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2782770 - PeerSpot reviewer
Data Center Architect at a tech consulting company with 5,001-10,000 employees
Real User
Top 20
Nov 26, 2025
Improves virtualization workflows and supports long-term business growth through flexible deployment and valuable remote management features
Pros and Cons
  • "The complete package we get from Dell makes work easier; it is not just the handling of the devices, but also the support and if there are ever problems."
  • "For products that are not part of the premium support package, it is a bit more tedious."

What is our primary use case?

There are countless use cases for Dell PowerEdge R-Series. It is really difficult because Dell PowerEdge R-Series can be used in so many ways. For example, in our case, we build virtualization clusters very nicely with them.

How has it helped my organization?

Dell PowerEdge R-Series has definitely improved and facilitated our work. It is much easier to handle than competing products. You need to invest less time.

Dell PowerEdge R-Series has contributed to growth and business success, especially in small companies. The complete package we get from Dell makes work easier; it is not just the handling of the devices, but also the support and if there are ever problems. Dell is very well positioned there.

Dell PowerEdge R-Series has specific features that are particularly helpful for small and medium businesses; the flexibility is definitely a big point.

What is most valuable?

In terms of features I have found most valuable compared to other manufacturers, I would definitely say iDRAC. The iDRAC interface and the updates that can be deployed through it are particularly valuable examples.

What needs improvement?

Compatibility issues are areas where Dell PowerEdge R-Series could be improved.

For how long have I used the solution?

We have had Dell PowerEdge R-Series for three years now, and we have been using it for a really long time. We just removed the older ones that were installed for maybe five years or so, making it six years total.

What do I think about the stability of the solution?

We have had minor failures, but nothing dramatic. The issues were resolved by Dell support.

What do I think about the scalability of the solution?

Dell products grow with my needs. If we have other requirements, Dell usually has the right solution ready.

How are customer service and support?

We switched because of the flexibility of the systems; we can tailor them to what we currently need, and the complete package from consultation to purchasing to support if something fails is great. Compared to competitors, you just do not get that.

On a scale from 1 to 10, I would rate Dell support an eight.

For products that are not part of the premium support package, it is a bit more tedious.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Dell PowerEdge R-Series, we used various HPE solutions.

What other advice do I have?

I am involved in working with Dell PowerEdge R-Series very directly on a daily basis. I would rate this review a 9.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 26, 2025
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Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Information Technology Operations Manager at a manufacturing company with 201-500 employees
Real User
Top 20
May 30, 2025
Offers the best price, performance, and reliability
Pros and Cons
  • "The feature I appreciate the most about Dell PowerEdge Rack Servers is the reliability. I have tried other manufacturers and servers both personally and in my job, and it's clear that the Dell PowerEdge offers the best price, performance, and reliability; there's really no contest."
  • "The feature I appreciate the most about Dell PowerEdge Rack Servers is the reliability."
  • "I wish that Dell had a competitive product to the HPE MicroServer because if they did, I would buy them, not in their hundreds, but certainly in their tens, especially in my capacity as an MSP."

What is our primary use case?

Our use cases for Dell PowerEdge Rack Servers involve using it as our host for our virtualized environment.

How has it helped my organization?

The main benefit is reliability when I think about how a server has been running quietly for four years without even a fan failure or anything like that. Nobody's touched it for half a decade, and it's still running great.

What is most valuable?

The feature I appreciate the most about Dell PowerEdge Rack Servers is the reliability. I have tried other manufacturers and servers both personally and in my job, and it's clear that the Dell PowerEdge offers the best price, performance, and reliability; there's really no contest.

We use a monitoring system, specifically Zabbix, to measure performance metrics with Dell PowerEdge Rack Servers, which alerts us to high usage and provides metrics on running out of RAM and high CPU usage.

What needs improvement?

I wish that Dell had a competitive product to the HPE MicroServer because if they did, I would buy them, not in their hundreds, but certainly in their tens, especially in my capacity as an MSP. I sell more HPE MicroServers than any other type of server, and while they're solid, I dislike the external power supplies and the previous generation with soldered and integrated CPUs. I wish there were a Dell solution for $1,000 to $1,500 for small spaces and clients that don't have dedicated server rooms.

I don't have any other points of improvement, but I have a gripe about the way Dell has broken down their storage offerings, making it quite confusing, even for us technical folks, though that falls outside of PowerEdge.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for what feels like my entire career, and it's more than a decade.

What do I think about the stability of the solution?

I have not seen any instability with Dell PowerEdge Rack Servers, as they have been absolutely solid. I can only recall one hardware failure over a number of years.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers are as scalable as any other server, and when we talk about scalability, it essentially means right-sizing at the time of conception.

I believe Dell PowerEdge Rack Servers have features that cater to the needs of SMB organizations, but I wish they had a more SME-oriented small server product that competes with the HPE MicroServer.

How are customer service and support?

We contacted technical support due to a network device failure we had probably four months ago, and even though it was the small hours of the morning, the resolution was quick, and tech support was pretty great, so I have no complaints there. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used alternatives to Dell PowerEdge Rack Servers, including the HP Enterprise products, and have used all kinds of alternatives. The HPE ProLiant is probably the closest alternative to Dell PowerEdge Rack Servers, but the purchase channels and after-sales support aren't quite as easy. There are not many HPE VARs. I prefer the experience of working with Dell partners, as the whole purchasing process with Dell is less time out of my day.

How was the initial setup?

The initial deployment of Dell PowerEdge Rack Servers is no more difficult than deploying anything else.

Dell PowerEdge Rack Servers do not require any more maintenance on my end than any other server. 

What's my experience with pricing, setup cost, and licensing?

The pricing for Dell PowerEdge Rack Servers is on par with everything else at the moment.

What other advice do I have?

Dell PowerEdge Rack Servers do not play a role in our company's AI initiatives, as anything we're doing AI-wise is all in the cloud, and we're not doing any AI on-premises at the moment. 

I would rate Dell PowerEdge Rack Servers a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at Federal Data Systems
Real User
Top 10
May 21, 2025
Out-of-band management simplifies remote server tasks and enhances operational efficiency
Pros and Cons
  • "I have not experienced any performance issues with the Dell PowerEdge Rack Servers."
  • "The ability to do everything through that iDRAC interface is a key for us, allowing us to perform tasks remotely without needing to physically touch anything."
  • "The licensing of the different formats of the iDRAC is somewhat annoying; I understand why they do it, but if you have the iDRAC license, you should have access to everything."

What is our primary use case?

Our use cases for the Dell PowerEdge Rack Servers involve reselling the servers to our customers as a Dell VAR reseller, and internally, we use them for our own lab environments, testing, and evaluating the servers for our customers in advance to see how they're doing.

What is most valuable?

The most valuable feature we find in the Dell PowerEdge Rack Servers is the iDRAC. We value the iDRAC for its out-of-band management for the servers; servers are servers for the most part, but the iDRAC is the bread and butter of the PowerEdge server series. The ability to do everything through that iDRAC interface is a key for us, allowing us to perform tasks remotely without needing to physically touch anything. Everything can be done through APIs via the iDRAC, making it a very powerful tool we rely on regularly. Its integration into other products, such as OpenManage Enterprise, drives us to use the Dell PowerEdge Rack Servers as a whole.

The Dell PowerEdge Rack Servers have benefited our organization greatly since we sell numerous units for our customers. We are working with HPC systems for our customers, and it really is the bread and butter product. Everything starts with compute, and that's the Dell PowerEdge Rack Servers for you.

The Dell PowerEdge Rack Servers are doing a pretty good job; they're moving towards liquid cooling and making it more accessible. The form factor is nice, and they're easy to work on as far as tools and everything.

What needs improvement?

The licensing of the different formats of the iDRAC is somewhat annoying; I understand why they do it, but if you have the iDRAC license, you should have access to everything. I don't understand why it needs to be sliced into levels such as essential for the bare bones; everyone's going to use Enterprise anyway, so in my opinion, we don't need that many levels of licensing for iDRAC.

For how long have I used the solution?

I've used the solution for five years now. 

What do I think about the stability of the solution?

I have not experienced any performance issues with the Dell PowerEdge Rack Servers; however, we have experienced downtime. It's usually due to environmental issues in a lab, not due to of the server itself. 

We have had crashes due to hardware failure. The causes for that have been memory DIMMs and hard drives that needed to be replaced. I should note that they've never caused any outages or crashes; they went bad and had to be replaced. Thanks to the redundancy, they didn't cause any crashes that I can think of. 

We've had operating system crashes yet not hardware-based ones. I would assess the overall stability and reliability of the Dell PowerEdge Rack Servers as very good; it directly relates to no crashes.

What do I think about the scalability of the solution?

The Dell PowerEdge Rack Servers scale for our company absolutely, as we are a small company.

The Dell PowerEdge Rack Servers don't necessarily cater to small businesses and small-medium businesses; it's usable yet not really catered to. It caters more to enterprises.

How are customer service and support?

I have worked with customer support before. My impressions of Dell PowerEdge Rack Servers support specifically are that they are usually fine. I don't need to engage technical support as much as some of the other products because it's straightforward. Usually, it's break-fix type of situations, and that's always pretty easy and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have evaluated other server solutions. We have reviewed HP, Supermicro, and Penguin Computing servers in the past. We go with Dell PowerEdge Rack Servers because we are a Dell Titanium partner. We have a long-standing relationship that allows us better pricing and discounts.

How was the initial setup?

The Dell PowerEdge Rack Servers are very easy to deploy; it goes right back to the iDRAC, which makes it super easy.

What's my experience with pricing, setup cost, and licensing?

The iDRAC is really the only thing you license on a Dell PowerEdge Rack Server.

What other advice do I have?

We are using blades, multi-use chassis, and rack servers from the Dell PowerEdge Rack Servers; no towers. We do use the Dell PowerEdge Rack Servers for AI initiatives. In terms of AI usage, we have developed our own AI, such as a large language model chatbot for internal use to import documents and perform tasks. Anything beyond that, we are unable to discuss.

On a scale from one to ten, I would rate the product overall a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Khuram Ayyaz - PeerSpot reviewer
Network Executive at Virtual University
Real User
Top 5
Jun 3, 2025
Reliable hardware significantly reduces unplanned production downtime
Pros and Cons
  • "Dell PowerEdge Rack Servers are reliable with good hardware quality. During our 5 to 6 years of deployment, we experienced minimal hardware failures."
  • "Dell PowerEdge Rack Servers helped reduce unplanned production downtime significantly."
  • "In Pakistan, the vendors or the partners of Dell are not providing a good environment. They need to improve their support and hire partners that have certified support sources. Currently, we are not getting good deployment experience. However, after deployment, Dell solutions perform very well."

What is our primary use case?

We are using these servers for our production. We are basically a distance learning university where we have a learning management system, websites, online exams, and a campus management system. All these portals are running on these clusters.

How has it helped my organization?

We didn't face many hardware failures. Hardware is very reliable. The performance has been good, with only one or two pieces of equipment failing during the period from 2018 to 2025. Dell PowerEdge Rack Servers helped reduce unplanned production downtime significantly. We have deployed our clusters. In the case of any failure, our virtual machines migrate automatically. We didn't face any major disaster during this period. We faced downtime twice in five to six years, but it was because our cluster was under capacity. We had deployed many VMs on the cluster.

Dell PowerEdge Rack Servers are good in terms of energy consumption.

What is most valuable?

Dell PowerEdge Rack Servers are reliable with good hardware quality. During our 5 to 6 years of deployment, we experienced minimal hardware failures. 

What needs improvement?

In Pakistan, the vendors or the partners of Dell are not providing a good environment. They need to improve their support and hire partners that have certified support sources. Currently, we are not getting good deployment experience. However, after deployment, Dell solutions perform very well.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers since 2018. We deployed the cluster of Dell and VMware in 2018, but we are going to replace this equipment with HPE and VMware.

We're using Dell PowerEdge Rack Servers R730. For the backup appliance, we're using Quest. We have also used R410 servers which were replaced with R730 in 2018.

What do I think about the stability of the solution?

They are very reliable. One or two modules being faulty in five to six years is negligible. The warranty of that equipment expired in 2023, but we are still using it, and we are comfortable with it. The cluster is performing well.

What do I think about the scalability of the solution?

It is scalable as we can add nodes and hard drives to increase space.

Which solution did I use previously and why did I switch?

Currently, the Dell and VMware solution is in our production, and we are going to replace it with HPE. HPE is a competitor and will hopefully provide us a comfort level.

How was the initial setup?

The deployment of Dell PowerEdge Rack Servers was easy.

We are just running a VMware cluster. There is no cloud environment. We are going to deploy a full vCloud foundation environment in our data center on HPE equipment.

I have also received a demo on VxRail, which is an excellent product of Dell. When we deploy VMware on VxRail, those two products are really excellent, and I hope HPE will provide us with the same environment.

What about the implementation team?

These deployments are provided by local partners.

What's my experience with pricing, setup cost, and licensing?

They are affordable. Even during our recent procurement, the cost of Dell servers was lower than that of HPE. However, there were some certificates and vendor issues. We have a partner in Pakistan. The partner didn't have the certifications to meet our requirements. That's why they are out of this tender. Otherwise, the price quoted by Dell was lower than the price quoted by HPE.

What other advice do I have?

It deserves a rating of ten out of ten. It's an excellent product. We are hoping to get a similar experience from our HPE servers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer926175 - PeerSpot reviewer
Senior Systems Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
May 20, 2025
Cost savings and performance benefits empower large-scale operations
Pros and Cons
  • "The most valuable feature, when I compare Dell PowerEdge Rack Servers with other brands available, is the price versus performance, as I get more for what I pay, and mostly, we use this for our CAD workloads."
  • "I would improve Dell PowerEdge Rack Servers by making their firmware upgrades easier. They do have Dell OpenManage Enterprise, which is easy, but when I am at remote sites, I have to download it locally to apply updates."

What is our primary use case?

My use case includes all the production and development workloads, both prod and development workloads.

What is most valuable?

The most valuable feature, when I compare Dell PowerEdge Rack Servers with other brands available, is the price versus performance, as I get more for what I pay, and mostly, we use this for our CAD workloads. In terms of price-to-performance ratio, I can see at least a 10 to 12% difference when I choose a little cheaper option with Dell compared to others. 

The benefits to my organization are huge because we are a big company, around 100 billion, so that small amount multiplies into something significant. Every year, we buy at least 30 to 70 rack mount servers, and over three to five years, if I calculate it, we save at least 12 to 15X compared to others.

What needs improvement?

I would improve Dell PowerEdge Rack Servers by making their firmware upgrades easier. 

They do have Dell OpenManage Enterprise, which is easy, but when I am at remote sites, I have to download it locally to apply updates. From that perspective, I want an enhancement for an easier way to download and fix issues.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for almost 12 years.

What do I think about the stability of the solution?

When it comes to the stability and reliability of the product, we have had a couple of blackouts once or twice, but nothing significant because we operate 24/7 and have a four-hour parsing time. From that perspective, there are no issues.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale to my company's needs. Earlier, we used other blade server products, which had much higher prices and power usage. When we switched to rack mount servers, even with multiple cables and increased network connections, we reduced our power utilization. Any outages or blackouts are limited to particular servers, not affecting the whole chassis or enclosures.

How are customer service and support?

I have used customer service or support for Dell PowerEdge Rack Servers. My impressions working with customer support are positive; whenever issues occur, we follow our company policy to fix them, but we still raise them with customer support, and they provide exactly what we need without any problems, especially for Dell servers.

How would you rate customer service and support?

Positive

What was our ROI?

Besides the price-to-performance ratio, I have not seen any other ROI metrics.

What other advice do I have?

If I had to give advice to someone at another company considering implementing Dell PowerEdge Rack Servers, I would say go for it. 

On a scale of one to ten, I would rate the overall Dell PowerEdge Rack Servers product as a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manger at Dubai precast LLc
Real User
Top 10
Jan 26, 2025
Keeps running for years without any issues and fits well in our environment
Pros and Cons
  • "It is a stable server. I have never faced any failure with these servers. They keep running for at least five to seven years without any issues."
  • "I have never faced any failure with these servers."
  • "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server."

What is our primary use case?

We have VMware with 2 node servers and almost 20 virtual machines. We have in-house software and an HR and finance application running on it. It works fine for handling diverse applications.

We are using the FX2 chassis, which is a small setup. We have a small environment with very few servers.

How has it helped my organization?

Our environment is small, and it fits our environment. For our requirements, it is working fine.

We have protection with secure firmware of Dell PowerEdge Rack Servers. We have not experienced any security incidents or vulnerabilities with our PowerEdge servers.

It reduces our downtime because it has been working fine. There has never been any failure. I have used HPE servers previously, and we had issues related to rebooting, power supply failure, etc. Our Dell PowerEdge Server is working fine. There is no failure.

We use OpenManage Enterprise software. It gives us an advantage in rebuilding a new server. We can build templates and use the same templates to deploy new servers. There is no manual work.

What is most valuable?

It is a stable server. I have never faced any failure with these servers.  They keep running for at least five to seven years without any issues.

What needs improvement?

They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server.

If they can provide more disk slots in one server, that would be good for the environment. Sometimes a BIOS upgrade fails, or something unexpected can happen.

For how long have I used the solution?

I have used Dell PowerEdge Rack Servers for the last 15 years.

What do I think about the stability of the solution?

I never faced any failure in the last four to five years. It is a reliable product. Not even one server has failed so far.

What do I think about the scalability of the solution?

We are using the FX2 chassis with two node servers. Two slots are still free. We can add new servers at any time, so the scale-out option is there. The RAM increment option is also there. We can add a lot of RAM there. 

How are customer service and support?

I encountered issues a few times, and they resolved them within the time frame.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were HPE customers for ten years. We switched to Dell EMC products about ten years ago. We have VNX storage, xUnity, data domains, tape libraries, and PowerEdge Servers. About 90% of my existing infrastructure is from Dell EMC.

We chose Dell PowerEdge Servers because they are well-known servers. They are the core products of Dell. I love EMC products. They were acquired by Dell. It is almost a similar technology.

How was the initial setup?

Due to built-in software, it is easy to deploy and easy to manage.

What about the implementation team?

When we purchase new servers, partners are responsible for deployment. However, after the initial deployment, it is our responsibility to manage them.

I have tier-one partners like Condo Protego, Cloudbox, GPM, and GBM. We are working with these partners. They have the capability to design the solution, but not all partners are equal.

We did not work with Dell's Professional Services because our environment is not a very big environment. It is an expensive service and not required for our business.

What was our ROI?

It keeps running and does not create any problems. There are no hardware or power supply failures. It has been good for our business.

What other advice do I have?

We are at an initial stage in our AI journey. We have not tried to run any AI workloads on our PowerEdge Servers. Our business environment is a bit different, and at the moment, we do not require much AI for our business.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at a computer software company with 201-500 employees
Real User
Top 10
May 19, 2026
Remote management has improved uptime and supports reliable virtualization workloads
Pros and Cons
  • "The feature I like the most about Dell PowerEdge R-Series is the graphical interface of iDRAC, which helps to speed up the process because the servers are very reliable and have significantly reduced unplanned production downtime."
  • "My experience with pricing, setup cost, and licensing has been positive until recently, but the prices increased significantly."

What is our primary use case?

As a network engineer, I am not very involved with the servers, but I have been using Dell PowerEdge R-Series for three years.

My main focus is on the network side, and those servers are used by different teams for virtualization or cloud computing.

What is most valuable?

The feature I like the most about Dell PowerEdge R-Series is the graphical interface of iDRAC.

It helps to speed up the process because the servers are very reliable, which has significantly reduced unplanned production downtime.

What needs improvement?

The most important feedback I have to improve is regarding the prices.

My experience with pricing, setup cost, and licensing has been positive until recently, but the prices increased significantly.

For how long have I used the solution?

I have been in the industry for almost nine years.

What do I think about the stability of the solution?

The sustainability goals depend on what we are doing.

What do I think about the scalability of the solution?

The energy consumption of Dell PowerEdge servers depends on the workload, and we monitor them via OpenManage and via different tools from the data center side.

How are customer service and support?

My evaluation of customer service and the tech support side depends on the service requests; some go very smoothly and are finished quite fast, while others take more time.

Which solution did I use previously and why did I switch?

Before we got Dell PowerEdge R-Series servers, we used multiple servers from different vendors, including Dell, but it is not the only one.

I use HPE as an example of another server that I am using.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been positive until recently, but the prices increased significantly.

What other advice do I have?

We did use Dell PowerEdge R-Series to run AI workloads.

I am not very sure about the benefits of the AI workloads because another team is more AI-based.

I would rate this product 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
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Manager Procurement And Admin, Information Technology Admin at a tech vendor with 51-200 employees
Real User
Top 20
Apr 30, 2026
Reliable hybrid servers have supported multiple teams and improved daily operations
Pros and Cons
  • "Dell PowerEdge R-Series has positively impacted my organization, and everything is fine."

    What is our primary use case?

    The main use case for Dell PowerEdge R-Series is for my tech company where people use it for various purposes, including the tech team and marketing people, so it is not specifically just for day-to-day operations. Marketing people use it, and customer support uses it as well, with no specific limitations.

    Our marketing team uses Dell PowerEdge R-Series primarily because the reliability is greater compared to other brands. Being a startup with an entrepreneurship model, the systems we use are Dell only, whether on Mac or Windows. If Windows is used, we use Dell only.

    Regarding the main use case and how my teams are using Dell PowerEdge R-Series, it works well and everything is perfect.

    What is most valuable?

    Dell PowerEdge R-Series has positively impacted my organization, and everything is fine. It works well with no concerns. As a company, any complaints only come to me, but there are no complaints. It works perfectly and is good.

    The reliability of Dell PowerEdge R-Series has made maintenance easier since I have not faced any errors or challenges. Regarding battery life, that is the main focus. Typically in a company, we do not specifically check it, and the compliance is zero.

    Using Dell PowerEdge R-Series rack servers has affected the overall flexibility of our operations positively. If any challenges arise, discomfort will only come to me. Nothing so far has been problematic. I am actually using Mac and other things as well, and the experience is good.

    In terms of energy consumption, Dell PowerEdge R-Series is good with no issues. The energy power is really good.

    What needs improvement?

    For improvements on Dell PowerEdge R-Series, I have no comments since there is no issue.

    Regarding what could make my experience with Dell PowerEdge R-Series even better, it currently works well. We have close to 120 units, out of which 30 are Dell, while the remaining are Mac. There are no complaints or concerns. People are working well and the performance is good, and the rest is fine.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for the past six to eight months.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series has positively impacted my organization, and everything is fine. It works well with no concerns. As a company, any complaints only come to me, but there are no complaints. It works perfectly and is good.

    The reliability of Dell PowerEdge R-Series has made maintenance easier since I have not faced any errors or challenges. Regarding battery life, that is the main focus. Typically in a company, we do not specifically check it, and the compliance is zero. If Windows is used, we strongly go with Dell.

    What do I think about the scalability of the solution?

    For improvements on Dell PowerEdge R-Series, I have no comments since there is no issue.

    Which solution did I use previously and why did I switch?

    As a procurement manager, I can say we had a lot of Windows prior to my tenure, but after it came to me, we completely shifted to Windows that is Dell. The reason is reliability, and that is the main reason.

    How was the initial setup?

    I purchased Dell PowerEdge R-Series through a different direct system procurement process.

    What about the implementation team?

    For deployment, we have a reseller, and we basically have everything vendor-wise. If anything needs to arise, then we will search for the vendor. There is nothing specific about this arrangement.

    What other advice do I have?

    Dell PowerEdge R-Series is deployed in my organization in a hybrid setup, where it is both on-site and in the cloud. Eighty percent is on-site while twenty percent is based on need.

    In the hybrid setup, we rarely use the cloud. We work primarily from here, but we might use it once or twice a month, and everything is done with Google.

    For improvements on Dell PowerEdge R-Series, I have no comments since there is no issue.

    I would rate this product and my overall experience with Dell PowerEdge R-Series a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    Last updated: Apr 30, 2026
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    System Advisor at Tucumán BBS
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    Top 5
    Jun 14, 2025
    Offers 99.5% availability and good value for money
    Pros and Cons
    • "The best features of the Dell PowerEdge Rack Servers are the service, the availability of the equipment, and the relational price quality."
    • "Dell PowerEdge Rack Servers have helped to reduce unplanned downtimes, as our downtime is nearly zero, with approximately 99.5% availability in a five-year period."
    • "They need improvement in spare part availability in Argentina, but the servers are very good from a hardware point of view."

    What is our primary use case?

    The main use case for the Dell PowerEdge Rack Servers is SAP hosting, as we are using it for SAP under Linux. This is specifically within the pharmacy sector, as we work in the pharma industry.

    How has it helped my organization?

    Dell PowerEdge Rack Servers have helped to reduce unplanned downtimes, as our downtime is nearly zero, with approximately 99.5% availability in a five-year period.

    What is most valuable?

    The best features of the Dell PowerEdge Rack Servers are the service, the availability of the equipment, and the relational price quality. 

    Dell PowerEdge Rack Servers are very useful for our organization's sustainability goals, as the system is running flawlessly. We have experienced trouble with the memory unit and a hard disk, but this occurs in all servers at the end of their useful life. In the five years, we had a few minor problems, but they were always addressed by Dell in Argentina.

    Dell PowerEdge Rack Servers offer good flexibility and expandability to our business. The migration was very easy since the SAP consultants handled the migration of the databases and the ERP, SAP. We contracted them, and it was flawless, managing to conduct the migration of the two servers over a weekend.

    What needs improvement?

    They need improvement in spare part availability in Argentina, but the servers are very good from a hardware point of view.

    For how long have I used the solution?

    I have overall eight to ten years of experience with the Dell PowerEdge Rack Servers. I have used the Dell PowerEdge Rack Servers within the last 12 months.

    What do I think about the stability of the solution?

    We have experienced trouble with the memory unit and a hard disk, but this occurs in all servers at the end of their useful life. 

    What do I think about the scalability of the solution?

    It offers good flexibility and expandability.

    We do not utilize cloud solutions. We run everything on-premise and work with specific software for the pharma industry. We operate only client-server within our facilities.

    How are customer service and support?

    We have a support contract with a Dell distributor in Cordoba. I would rate them a seven out of ten due to the unavailability of spare parts readily in Argentina.

    Which solution did I use previously and why did I switch?

    We conducted internal research on servers within the company. We evaluate offers in Argentina and consider Dell a good option due to the price and availability of the equipment.

    How was the initial setup?

    The initial setup of the Dell PowerEdge Rack Servers was contracted to an external company for the migration of data from the old servers to the new servers. We needed to install SAP on the new servers. This was flawless due to the fact that we bought the servers with pre-installed Linux.

    What was our ROI?

    We have not formally calculated the ROI with the Dell PowerEdge Rack Servers. A new manager has indicated we need to calculate it. We performed a crude calculation of ROI comparing IBM and Dell and found that the cost of support and extended warranty of IBM is too costly compared to Dell. Thus, in this instance, our crude ROI calculation shows that Dell is the better option.

    What's my experience with pricing, setup cost, and licensing?

    We have a contract with the OEM of the equipment for licenses, so we possess all OEM licenses for the Dell software. We have licenses for Linux and VMware software, with a special price and an annual contract for updates of Linux and VMware. Additionally, we have an Oracle database on Dell PowerEdge Rack Servers.

    Which other solutions did I evaluate?

    We have received an offer from IBM to replace the servers with new IBM servers. We received a very good offer from IBM for some amount of money for the servers, but we prefer to stay with Dell. IBM's service contract is very costly.

    What other advice do I have?

    We have not run any AI workloads on Dell PowerEdge Rack Servers locally. We have a test drive in the cloud. The principal reason we haven't run AI workloads yet is that we are trying to find the right direction to incorporate AI into our business model. Currently, we focus on the distribution of medical and pharma products to pharmacies, meaning the only way to incorporate AI is possibly in the management of the warehouse. I believe the demand for medicine is inelastic, making forecasting sales very difficult in the market. This reflects the market in Argentina, not other global markets. However, I personally see the only way to incorporate AI in our business is through warehouse management, considering the market's seasonality. Medicine deliveries vary in summer versus winter, as more medications are needed for influenza in winter, while summer requires more medication for sun exposure complications.

    I would rate the Dell PowerEdge Rack Servers an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.