Dell PowerEdge R-Series Reviews

Dell PowerEdge R-Series servers are used by my company as a domain, file server, print server, and for storage purposes. We previously had Exchange on these servers before we recently moved to cloud-based solutions.

We do not run AI workloads on Dell PowerEdge R-Series.

This capability benefits my organization because most of the time, if there's a power outage and the server has gone down, I can reboot it from my home without having to walk away or drive all the way to work.

Although Dell PowerEdge R-Series hasn't directly impacted our organization's sustainability goals, it helps us in our sustainability efforts and has positive impacts.

Dell PowerEdge R-Series is a centralized system, which is reliable. Everybody accesses it, it supports many concurrent users connected to the domain system, and it gives access to files, SharePoint, and all those features without any problem or discontinuity in the features and services that we provide using these servers.

The most valuable aspect of Dell PowerEdge R-Series is the iDRAC system, which allows me to remotely log in and turn it on and off while I'm at home. That's a really good feature, since even if the server is turned off, I can log in remotely from my home and turn it on as long as it's connected to electricity.

I assess Dell PowerEdge R-Series's energy consumption as really good. It's nice because although we have it connected to the UPS, it is still really reliable and performs so well in power consumption.

To improve interoperability, I suggest not using different products in the same server, although different servers, Dell or any others, are compatible with each other and can communicate through different channels.

My company has been using Dell PowerEdge R-Series rack servers for more than a decade, specifically for more than ten years.

Personally, I have been using Dell PowerEdge R-Series for more than ten years.

Dell PowerEdge R-Series demonstrates stability and reliability that occurs normally. However, sometimes there are compatibility issues with software. If you use another party's hard drive with Dell PowerEdge R-Series, it can cause compatibility issues and crashes. My suggestion is to use all Dell resources to avoid problems.

I have used support for Dell PowerEdge R-Series. One time, we had an old server with a different hard drive from another company that crashed, and the support was really expert and supportive. The issue got resolved in ten minutes.

I have also used IBM besides Dell PowerEdge R-Series.

Comparing IBM to Dell PowerEdge R-Series is challenging because that was a totally different series and environment meant for a banking system, where IBM was the only capable solution in that proprietary operating system.

Using Dell PowerEdge R-Series has helped to reduce our Total Cost of Ownership, TCO.

Dell PowerEdge R-Series is good, user-friendly, and the support is excellent. Many experts are familiar with these devices. I rate Dell PowerEdge R-Series an eight on a scale of one to ten. I rate it an eight because they're good, user-friendly, and the support is excellent; many experts are familiar with these devices. I don't give it a ten because a ten would be too much; nobody is perfect. My overall review rating for Dell PowerEdge R-Series is eight.

On-premises

My main use case for Dell PowerEdge R-Series is virtualization.

What I like the most about Dell PowerEdge R-Series is the support.

Each server has a service tag number that is easy to locate and identify, and I can access chat support, so there is no need to look up contracts or deal with any of that; getting to support is very quick.

Using Dell PowerEdge servers has helped reduce my total cost of ownership because of the support, and in terms of time savings, it probably saves me at least four hours a year.

The management of Dell PowerEdge R-Series seems a little convoluted.

I have been using Dell PowerEdge R-Series for four years.

Using PowerEdge servers probably has not reduced unplanned production downtime.

Flexibility has probably not changed with the use of PowerEdge servers.

I have been very happy with customer service and technical support.

Prior to adopting Dell PowerEdge R-Series, I was using HPE to address similar needs.

I find that pricing was good, and we used the Flex on Demand program for the ones that we are currently running, and the pricing was aggressive.

We evaluated Dell, HPE, and Lenovo, and what stood out during the evaluation process was that the sales team at the time was very knowledgeable on Flex on Demand and was able to make that attractive.

We do not run AI workloads on PowerEdge servers.

On-premises

Dell PowerEdge R-Series serves as a network appliance where we collect packets off your network, analyze them, and store them to the disks on the server.

We are starting to run AI workloads on Dell PowerEdge R-Series and have not quite seen real benefits yet, but we are in the process of starting to ship a product.

What I like the most about the R-Series is that they are rack solid, really reliable, and they are very current, almost at the bleeding edge.

Using these servers has helped to reduce unplanned production downtime for our customers.

For our particular use case, we need very large hard drives, and the world keeps moving away from big hard drives to small SSDs. Unfortunately, SSDs do not work for us very well, as we tend to burn them up because we write too much data. We wish there were more options with large hard drives.

If Dell completely stopped offering large hard drives, we would have to move away from them. So far, we just have to change models because where they offer them changes over time.

I have been using Dell PowerEdge R-Series for more than 20 years.

Response times from tech support vary.

In general, my experience is positive for the most part. The laptop service was better because they just came and replaced the part, but we had a server where the little thing to release the lid broke, and that took a few weeks to get there.

Prior to using Dell PowerEdge R-Series, we also use servers from Supermicro.

It is difficult for me to say whether we have seen ROI with Dell PowerEdge R-Series.

When comparing options, what stood out to me is that Dell is always more reliable and the hardware is great, but sometimes it costs a little more than some of the competitors.

In using and managing Dell PowerEdge R-Series, I specify the server setup for our product because we ship software on the servers.

I assess the new Dell PowerEdge servers for energy consumption as fairly efficient. Because of the size and what we put in them, we have to limit some things a little bit for cooling, but it still works, and we still get enough performance that it works out.

In terms of our organization's sustainability goals, we have a mechanism where we control the clock rate to reduce power when it is not busy, enhancing what it does automatically, and that works really well.

I evaluate customer service and tech support as not my department. I would rate this review as 8.5 overall.

On-premises

We are working with both on-premises and cloud-based versions of Dell PowerEdge R-Series. We are also using it for HCI and VDI, as different customers have their own scenario-based solutions.

Both public and private cloud options are optimized for Dell PowerEdge R-Series. We have different scenarios for the government sector and the private sector and from our SMB clients.

We have different scenario-based clients and scenario-based solutions for Dell PowerEdge R-Series, such as HPC and small-medium business solutions for their business continuity, for the application purpose, and for the HCI. For different workloads, they have different products. Once we receive the requirements through emails, we are designing the solutions according to the client requirements.

We have many clients and different types of workloads we are using in different clients on Dell PowerEdge servers. One of our clients is using a database, one of our clients is HPC, and one of our clients is using a virtualization workload. They have a different virtualization environment in their data center.

The best feature of Dell PowerEdge R-Series is not just one aspect. The entire product is very robust. We have been using it for many years and we are receiving lots of positive feedback from our customers. Dell has their own architecture and they have the latest generation. If the server is 15th generation, they have the latest type of iDRAC, Enterprise Plus, and Pro Plus. They have different and great features in their built-in servers.

We are the largest partner of Dell, so we are using Dell PowerEdge R-Series for many years. It has been almost 10 to 15 years we have been using it and we have been pitching it to our clients.

For future updates of Dell PowerEdge R-Series, we are expecting more AI technologies built-in. Dell already has their AI servers, so we are expecting something similar to this. This is the trending technology in the world.

We are expecting that the price of Dell PowerEdge R-Series is quite higher than others. We are expecting that Dell should have some price reliability.

We are the largest partner of Dell, so we are using Dell PowerEdge R-Series for many years. It has been almost 10 to 15 years we have been using it and we have been pitching it to our clients.

We have not faced any issues right now for Dell PowerEdge R-Series. All products have some weak points, but we do not have any right now.

We are giving the support and technical support for Dell PowerEdge R-Series a 10 because the Dell support team is very intellectual and very robust. They are responding on time. Their call logging system is very unique and very good. Once you are logging the case in their portal, at the same time they are generating the case number and they will send you the email with all the details.

Positive

It takes some time to install or deploy Dell PowerEdge R-Series, but not more than enough time. Once we procure the equipment, it is almost taking 30 minutes to 40 minutes for the configuration and for the deployment if the rack is ready. It is very easy.

We are using Dell products, Dell PowerEdge, HPE, and maybe Lenovo, as well as some other solutions. We officially rate Dell PowerEdge R-Series a 10.

That is my primary use case for Dell PowerEdge Rack Servers.

The most valuable features of Dell PowerEdge Rack Servers are their worldwide support, which is very accessible along with receiving assistance from professionals and specialists, and the continuous innovations that make it an amazing product in this era. 

I find Dell PowerEdge Rack Servers to be a very complex product that is useful in various purposes and across enterprise-level and data center applications, making it very valuable in any area.

Dell PowerEdge Rack Servers stands out over competitors due to their clean design and strong technology support.

The grade store disks sometimes break, indicating an area for improvement in longevity and reliability. They need to improve the durability of the disks.

I have been using Dell PowerEdge Rack Servers since around 2015, which was maybe the first or early generation of PowerEdge servers.

When discussing stability and reliability, we aim for Tier 3, requiring the right solutions and servers, which Dell PowerEdge Rack Servers can help us achieve.

Dell PowerEdge Rack Servers are very scalable and recently announced new HCI called APEX HCI, providing many advantages and flexible options that are understandable for customers.

They have superior customer support compared to Supermicro, which does not cater to enterprise-level needs.

Positive

I have used Supermicro and HP before selecting Dell PowerEdge Rack Servers.

While I can't recall specific numbers, our company has had discussions about the return on investment from using Dell PowerEdge Rack Servers. It takes time to realize those benefits.

With over 15 years in this field, I can say that the setup costs, pricing, and licensing in terms of cost efficiency and OPEX, alongside working with Dell PowerEdge Rack Servers, is very cost-efficient. They allow for improvements, changes, and upgrades which are understandable and clear.

We are planning to implement Dell PowerEdge Rack Servers with GPUs this year, and we are currently working on that purchase. 

We are not using it for AI yet; we are just planning this year while working with Dell's representative office on it. We look for solutions suitable for AI and GPU, while previously we considered flash disks and CPUs for cloud platforms and RAID controllers as important for implementing HCI.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

We use them as cluster nodes for virtualization purposes.

I find the flexibility of the build-out in Dell PowerEdge Rack Servers very valuable because we can do different things based on the use case. This flexibility is highlighted by being able to reduce CPU count, RAM count, and the number of drives depending on the site's importance. Additionally, using Dell PowerEdge Rack Servers exclusively provides a single source for replacements, assistance, and support. We have a good partnership with our distributor. We've got really good support with them.

Power consumption is probably on everyone's top of mind regarding Dell PowerEdge Rack Servers; they use a lot of power and create a lot of heat. Also, the noise levels are pretty high, though I'm not sure if there's anything that can be done about it. It'd be nice to get the volume down so that we can use these a little bit more frequently in other use cases where there's maybe a nearby office environment.

One thing that might be a little bit of an improvement is the faceplates. It can't be that expensive to have the LCD screen on all faceplates. We've gotten into this situation where we didn't have the faceplates. We like them. We buy them, but they don't come with the LCD screen. We then have to rebuy those, so it would be nice to have that standardized across the fleet because it can't cost that much more.

I personally have been using or working with Dell PowerEdge Rack Servers for about two years.

They have been rock solid for us; we haven't had power supply failures. The drives seem to be the area of most concern, but if we look at the MTBFs on them, they're above industry standard. We don't have a huge install base, so we're not really that good at evaluating that, but drive improvement is definitely something we could look at for the future. We talked to them about some opportunities to test some of their stuff in our lab environment.

Our organization has more than 6,000 people. Dell PowerEdge Rack Servers scale very well with the growing needs of my company. For our current use case, it's very good, and some of the improvements we've seen in storage density and power efficiency gains will only help us.

It has been good. I'd rate them at least a nine out of ten. There was a little hiccup where they sent one of our drives to a location that doesn’t exist anymore, but we don't know exactly why it went there. We might have to check with our account holders that all of our addresses have been updated and get a bit more contact on some of the things that we don't really review as often as we possibly should.

Positive

Everything worked really smoothly. They're easy to rack, and I love the rack systems as they are very easy to use and to move. We do a lot of moving of equipment, and having that ability is really good. We encourage them to continue to keep their racking systems the same and include them in the purchase. That's really big and helpful.

It was before my time, but even now, we're always looking because we have to make sure that we are not vendor locked and missing opportunities. HPE is another big example of something that we would look at. I'm not sure if we are looking at anything else, but we have been looking at the ruggedized version of Dell's product line, including both the XR and some new ones we saw at the conference, which we're going to maybe talk to our vendor about having some demos done for us.

In comparisons between HPE and Dell PowerEdge Rack Servers, support really stands out; it's been a little more difficult because our enterprise side of the house is HPE primarily. I don't know if that's a function of HPE or our company's relationship, but Dell, being our sole source through our distributor, has provided us with very good support and response.

The performance metric or benchmark we use to measure success is whether it works. If it's not working, then we have bigger problems. Dell has just been very helpful. We don't have a lot of maintenance that we have to worry about. We have the occasional failure of a drive, but the response time is incredible. We're pretty happy with the product.

My advice for any other company considering Dell PowerEdge Rack Servers is that the proof is in the execution: just buy them. You can either go based on a salesman's word or just buy some and use them, and you're going to be pleasantly surprised.

I would rate Dell PowerEdge Rack Servers a nine out of ten. They're on the right track. They're asking the right questions, and we'll keep working with them to try and make everything as good as it can be.

I use the solution primarily for software-defined networking, and there are some AI workloads present as well. We started last year, but previously, it was mostly about software-defined networking and private clouds. We mainly used OpenStack. These are the main use cases I run with PowerEdge.

It's quite good at handling diverse applications. I don't have any complaints about that. It's very smooth.

We have not experienced any security incidents or vulnerabilities with PowerEdge Servers.

Dell PowerEdge has reduced operational overheads in terms of support and operations build.

I am a fan of its ability to handle the evolving needs of high-performance workloads. It's very demanding. I mostly use it with a CPU load of nearly eighty to ninety percent, with workloads where we take the maximum output from the servers on the cloud. It has been sustainable and reliable in terms of compute.

Dell PowerEdge Rack Servers have helped reduce our downtime by a lot. The production downtimes are mostly planned. My system is designed in a resilient way, but with PowerEdge Servers, I don't need a one-to-one ratio redundancy, which leads to about eighty percent downtime reduction. It has also reduced operational overheads related to support and operations.

I like that it is stable. Things become very difficult over time when you increase the security. In Dell's case, it is very stable, and I like that it's very process-oriented.

The security is on par to the global standard. We always get market standard security. Upgrades run smoothly and seemlessly.

Their biggest strength is their stability under heavy workloads and their long term reliability. I don't think they have any weaknesses. 

The solution can be improved in terms of firmware backward supportability. With the sixteenth generation servers I am using, slightly older kernels and drivers are not supported. I have to use the latest OS because the drivers and particular support are not there. 

The rack port supportability for the latest PowerEdge servers is not great. Until the fourteenth generation, I never faced this issue. From the fifteenth and sixteenth generations, this issue has started occurring. 

These servers are not very adaptive to the multiple GPU model. I can insert at most two GPUs. While the Dell server in terms of compute is capable of handling multiples, the physical design does not allow more in terms of placement space.

I have used the solution for the last six years.

The stability is quite good. I have no complaints about it as it is very smooth.

The scalability of the solution is very easy. The process is seamless.

The customer service was good in certain aspects, but I mostly had services where things became complex because of the software-defined networking applications. They use things differently, so I have to consult first and make arrangements. Designing and all those parts take time, so customer service can be improved in terms of timing.

Positive

I have used Cisco, HP, and Supermicro in the past. PowerEdge was not originally selected for stability and hardware compatibility,

We use Dell deployment services for the storage solutions, not for PowerEdge.

There is a return on investment because I have been using them for the last four or five years. ROI is there, but it's a complex assessment when considering the return on investment from the hardware. It's part of a complete solution where I would assess this aspect.

The total cost of ownership for support and operations has reduced significantly. In terms of stability, I seldom encounter support cases or operational costs. They have been stable and running for years without performance downtime or significant disc failures, providing me an edge in operational and support costs.

My advice to anybody considering Dell PowerEdge is to check the new ranges which are more adaptive towards AI. The R750 and R760 are general-purpose servers, so they need to look into AI-specific servers where more GPUs can be incorporated. On PowerEdge Servers specifically, the benefits are clear. I would rate them nine out of ten.

Private Cloud

Other

My main use case for Dell PowerEdge R-Series is for application servers. I use Dell PowerEdge R-Series for installing application servers. I am currently running file servers as well as the PLM infrastructure on Dell PowerEdge servers because those workloads are specifically needed.

Dell PowerEdge R-Series offers great performance as well as a redundant power supply and good computing performance. The great performance stands out for me due to both speed and reliability, which are required for a good infrastructure.

Dell PowerEdge R-Series is a really stable product that meets our current and future computing requirements by adding computing parts such as increasing the RAM or the cores, so we don't need to replace the overall hardware.

Dell PowerEdge R-Series has positively impacted my organization by increasing the overall performance and minimizing the overall downtime. It has helped minimize issues by making management much easier, and the spares are proactively provided by the OEMs, which is great support from the OEM.

I think Dell PowerEdge R-Series should be continued as is; the service part and the hardware quality are good, but the only improvement needed is in the cooling effect. If overall weight could be minimized for the servers, that would be an additional benefit.

I have been working in my current field for twenty years.

Dell PowerEdge R-Series is stable. The server has a much stable architecture and the support part is also good, and overall, the device life is also good.

Its scalability is good up to certain limits, but if more computing is required as per the business plan, we will need to switch to another model.

The customer support for Dell PowerEdge R-Series is good.

Previously, I used Lenovo, but it didn't have that much overall device life, which is why I switched over.

I have seen a return on investment as it is overall cost-effective while providing good performance, which enhances the overall user experience.

My experience with pricing, setup cost, and licensing is that it is actually a little bit ten percent premium compared to the market, but it's acceptable.

Before choosing Dell PowerEdge R-Series, I evaluated other options such as Lenovo and HP.

My advice to others looking into using Dell PowerEdge R-Series is that it is overall cost-effective with good performance and great life. I would rate this product an eight.

On-premises

I have experience with VxRail and other Dell products. I am working with multiple Dell solutions now, including VxRail and server storage. I am working with Dell PowerEdge.

I normally deal with Dell PowerEdge R-Series. Everything is good regarding my experience with Dell PowerEdge R-Series. In Dell PowerEdge R-Series, there is nothing special that stands out, as it basically provides the compute power. One thing good is the support from them, as the part replacement support is quite responsive.

I would rate their technical support from one to ten as eight or nine. I usually recommend Dell PowerEdge R-Series for enterprise companies, even though most of the enterprise SMB or SME are using Dell servers as well. Dell PowerEdge R-Series is a scalable solution that is always up to date with the latest processor, memories, and all that, especially when a customer requires the latest technology for maximum performance. I can see that Dell is one of the vendors that always comes with the latest CPU releases from Intel or even AMD.

Dell PowerEdge R-Series could learn from its competitors about support response and also in terms of hardware stability, resiliency, and sustainability in the long run.

It has been many years since I have been dealing with Dell PowerEdge R-Series, as I am the reseller of it.

I am not aware of any stability issues as of now. Dell PowerEdge R-Series does not play a role in my customers' AI initiatives.

The implementation of Dell PowerEdge R-Series is easy to deploy.

One thing good is the support from them, as the part replacement support is quite responsive. I would rate their technical support from one to ten as eight or nine.

As for the pricing, I would say it is competitive. All the hardware prices are quite high today.

I definitely see good competition to Dell PowerEdge R-Series now, especially from those China brands.

I do not have a comment on what additional features would make it closer to ten, but perhaps making the price more competitive would help. I would rate this review a 9.

On-premises

Other

We use Dell PowerEdge Rack Servers to manage all of our data. We have a lot of data that comes in. We're from the insurance industry, so we've managed data for 30 plus years of claimants who need to file claims for insurance for their property and homes. That needs a system that's robust, reliable, and secure. We looked at high availability servers by getting Dell PowerEdge Rack Servers.

The benefits of Dell PowerEdge Rack Servers are its resilience, cost-effectiveness, and easy manageability. Our IT professionals are quite familiar with the technology, and we receive great customer support as well. We appreciate the resiliency because we can spread out our load of service between three hosts. That gives us redundancy if we need to do maintenance, or if we have an issue with any of the memory or hard drives in any of the servers. The storage itself is built with plenty of RAID, which means that data corruption and data loss are reduced significantly.

It has benefited us by eliminating downtime. Our servers have been resilient, and we've been able to do maintenance without any issues. We have truly not had any downtime on the infrastructure at all, whereas before we implemented this resilience, there were occasional downtimes that the organization needed to deal with.

The only challenge we have with the product is keeping it in line with VMware, knowing that VMware has now gone with a different provider. We're in this race with the software versus hardware compatibility. With Dell PowerEdge Rack Servers, we knew where we stood with some of the parts. 

Licensing is also an issue, as we don't know what the costs are, what licenses we have, and whether the pricing will change. There's no transparency in what's happening or how our support works with VMware. They could improve by coming back and managing, maintaining it with a periodic check. For instance, after installation, they could return a year later to verify we're still applying best practices.

We have been using this particular solution for about four years.

We have been able to do maintenance without any issues. We have truly not had any downtime on the infrastructure at all, whereas before we implemented this resilience, there were occasional downtimes that the organization needed to deal with.

The system has provided operational success by eliminating downtime. The resilience is really the key part that we focused on. If we want to enhance our services, the support has been great. We bought our product with scaling involved, and we've been scaling it up anytime we've needed more storage. The price point for Dell PowerEdge Rack Servers is easily configurable. You can have a small business to an enterprise level, depending on what you want to build it with. This makes it easy because we can buy something and scale it up to a larger business if we grow.

With Dell PowerEdge Rack Servers, there is no one better in the industry for tech support service. I can vouch for having experiences working with other companies that have had different technologies and different support, and working with them is a completely different experience than working with Dell. That's what separates Dell from the other competitors. The Dell support is far better than anyone I've experienced.

Positive

We were required by our organization to have three reviews of competitors, and Dell PowerEdge Rack Servers came out ahead. HPE was one of them, and the third may have been Cisco UCS options. It was all standard, standalone servers per solution. That led us to go into the virtual environment.

It's easy to manage Dell PowerEdge Rack Servers because Dell makes it straightforward. The interfaces from the different storage and servers that we've used haven't changed too much. The deployment services we get in the beginning mean that we are onboarded quite effectively to the point that we can self-serve.

The solution deserves a rating of 10 out of 10. It's really that good. The Dell support is far better than anyone I've experienced. 

On-premises

Other