Name: Dell PowerEdge R-Series
Brand: Dell Technologies
Rating: 4.5 (272 reviews)

System Engineer at a cloud solution provider with 1-10 employees

Mar 26, 2024

Offers robust performance and scalability but may require upgrades for improved energy efficiency and may experience stability issues with older hardware

Pros and Cons

"Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself."

"There is potential for enhancement in terms of its overall upgradeability."

What is our primary use case?

We primarily utilize Dell PowerEdge Rack Servers as hosts for virtual machines.

How has it helped my organization?

We opted for the OCP primarily due to its exceptional modularity. With compute nodes and storage nodes sharing the same form factor and rack, it simplifies maintenance tasks. Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself. This user-friendly design streamlines operations, particularly for individuals with limited training in server management.

Our older PowerEdge servers consume significant amounts of power due to their age.

In terms of high performance, there hasn't been any improvement or decline. We have sufficient redundancy to tolerate the loss of multiple nodes without any impact.

In terms of productivity, we have the capability to interface directly with the servers when necessary, eliminating the need for remote access.

What needs improvement?

There is potential for enhancement in terms of its overall upgradeability.

For how long have I used the solution?

I have been using it for five years.

Buyer's Guide

Dell PowerEdge R-Series

March 2026

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What do I think about the stability of the solution?

In terms of stability, overall it has been satisfactory, although we encountered some issues due to outdated hardware. At one point, we experienced failures likely stemming from aging components, such as a faulty CPU that led to the shutdown of certain virtual machines.

What other advice do I have?

It fulfills its intended functions, but we haven't identified any advantages to the additional features. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer2318322

ITAdministrator at a manufacturing company with 11-50 employees

Jan 1, 2024

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Offers seamless integration, rock-solid stability, and efficient customer support

Pros and Cons

"The product is well-rounded and has been effective in meeting our needs."

"I would like for PowerEdge Rack Servers could be a bit more compact."

How has it helped my organization?

I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

What is most valuable?

The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

What needs improvement?

For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for 12 years.

What do I think about the stability of the solution?

The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

How are customer service and support?

I would rate the support as a ten out of ten.

What was our ROI?

Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Dell PowerEdge R-Series

March 2026

Free Report: Dell PowerEdge R-Series Reviews and More

Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

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885,376 professionals have used our research since 2012.

Ossama Helmy

Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees

Nov 22, 2022

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Very user friendly and stable; straightforward setup

Pros and Cons

"No down time and it's very user friendly."
"I've never had any down time with this solution and it's very user friendly."

"The analytics reports could be more useful."
"I'd like to see improvement with the analytics reports, they could be more useful than they currently are."

What is our primary use case?

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head.

What is most valuable?

I've never had any down time with this solution and it's very user friendly.

What needs improvement?

I'd like to see improvement with the analytics reports, they could be more useful than they currently are.

For how long have I used the solution?

I've been using this solution for three years.

How are customer service and support?

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy.

How was the initial setup?

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users.

Which other solutions did I evaluate?

When we were looking for a solution we also evaluated HPE ProLiant.

What other advice do I have?

I rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Herzel Cohen

IT Infrastructure Manager at a real estate/law firm with 1-10 employees

Jul 10, 2022

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Intel Xeon processors have helped to improve performance of our PowerEdge Rack Servers

Pros and Cons

"The solution is reliable."
"They give us peace of mind; we sleep well at night."

"The time it takes the machine to boot up, when I turn it off and on, could be quicker."
"The time it takes the machine to boot up, when I turn it off and on, could be quicker."

What is our primary use case?

We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.

How has it helped my organization?

They give us peace of mind; we sleep well at night.
The Intel Xeon processors have helped to improve performance.
We have also seen a very small reduction in unplanned downtime.
In addition, they have improved backups and my options to do the things I need to do, without hassle.

What is most valuable?

The solution is reliable.

What needs improvement?

The time it takes the machine to boot up, when I turn it off and on, could be quicker.

For how long have I used the solution?

I've been using Dell rack servers since about 1995.

How are customer service and support?

Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.

How was the initial setup?

Deployment is simple. Within one hour the server is up and working.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair enough.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.

reviewer1851855

System Specialist at a tech services company with 501-1,000 employees

May 13, 2022

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Storage software that is stable and easy to set up

Pros and Cons

"This is a stable solution."
"This is a stable solution."

"The maintenance for this solution could be improved."
"The maintenance for this solution could be improved."

What is our primary use case?

We use this solution for our virtual servers.

What needs improvement?

The maintenance for this solution could be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

This is a stable solution.

How was the initial setup?

It took one hour to set up this solution. We have 20 staff members using it.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1851834

Director at a tech services company with 11-50 employees

May 6, 2022

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Server storage solution used for ten years that has decreased production downtime by 60%

Pros and Cons

"The solution's analytics helped to decrease production downtime by more than 60%. PowerEdge also helped to reduce data processing and has reduced the timing for any workload."
"The solution's analytics helped to decrease production downtime by more than 60%, and PowerEdge has also helped to reduce data processing and has reduced the timing for any workload."

"The flexibility of card use could be improved."
"The flexibility of card use could be improved."

What is our primary use case?

We used this solution in HPCs and other workloads. It works well for some of our large customers. We plan to use this solution for artificial intelligence applications in the future.

How has it helped my organization?

This solution allowed us to have all of our applications and data in one place with good agility. The solution's analytics helped to decrease production downtime by more than 60%. PowerEdge has also helped to reduce data processing and has reduced the timing for any workload.

What is most valuable?

Remote management has been one of the most valuable features. This is because it can be remotely accessed from any place.

What needs improvement?

The flexibility of card use could be improved.

For how long have I used the solution?

I have used this solution for ten years.

What do I think about the stability of the solution?

This is a stable solution. We have been using it for many years. New versions are sturdy and easy to deploy.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

The support for this solution is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We only required one or two staff members for deployment and maintenance.

What was our ROI?

This is a good solution that always provides a return on investment.

What's my experience with pricing, setup cost, and licensing?

This solution is very affordable.

Which other solutions did I evaluate?

We evaluated IBM and a few other solutions. We use Dell for other solutions so we decided to stay with the same company.

What other advice do I have?

This is a good and reliable product that can be used for all kinds of application loads.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Mostofa Kamal

Deputy Manager of IT Security Infrastructure at leads

Oct 14, 2021

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Simple installation, good technical support, and highly durable

Pros and Cons

"Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable."
"Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable."

"The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays."
"The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays."

What is our primary use case?

We are using Dell EMC PowerEdge Rack Servers for many use cases but primarily in banks and multinational companies.

What is most valuable?

Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable.

What needs improvement?

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

For how long have I used the solution?

I have been using Dell EMC PowerEdge Rack Servers for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dell EMC PowerEdge Rack Servers are scalable.

How are customer service and support?

Dell technical support has been good.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC PowerEdge Rack Servers is reasonable compared to other solutions.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer. partner

reviewer1362099

Software Engineer at a comms service provider with 51-200 employees

Aug 14, 2021

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Easy to use, good performance, and simple installation

Pros and Cons

"The solution is easy to use and has good performance."
"The solution is easy to use and has good performance."

"The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail."
"The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail."

What is our primary use case?

We are using Dell EMC PowerEdge Rack Servers for building management, attendance, and HR applications.

What is most valuable?

The solution is easy to use and has good performance.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail.

We have three administrators that use the solution.

How are customer service and technical support?

We have been satisfied with the paid level of support we currently are on. There are different levels of support that can be purchased. We are on the 8:00 am to 5:00 pm next business day support. If we want to improve the support we can pay more.