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Programmer Sysadmin at a university with 10,001+ employees
Real User
Jul 13, 2022
They are stable and don’t crash
Pros and Cons
  • "The use of OpenManage Console reduces the time it takes to manage PowerEdge Rack Servers in terms of updates and maintenance."
  • "Since there have been no problems with them, except for routine battery changes, we continue to use Dell’s reliable hardware."
  • "Unfortunately, PowerEdge Rack Servers do not support NVMe storage."
  • "Unfortunately, PowerEdge Rack Servers do not support NVMe storage."

What is our primary use case?

Our main uses for PowerEdge Rack Servers powered by Intel are virtualization, file servers, and Active Directory, which our entire infrastructure sits on.

I have five Dell PowerEdge servers now. About 40,000 users are using these servers. About 70 to 80 people use the file server.

How has it helped my organization?

Support for virtualization is very important to us. It provides redundancy when booting from storage, where the servers are loaded from a separate storage. It provides full server support.

What is most valuable?

The use of OpenManage Console reduces the time it takes to manage PowerEdge Rack Servers in terms of updates and maintenance.

What needs improvement?

Unfortunately, PowerEdge Rack Servers do not support NVMe storage.

OpenManage Console is slightly confusing, especially after upgrade releases. There isn't a manual for what to do with lifecycle management and in what sequence. I have to rely on user forums instead of Dell in these cases.

Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,891 professionals have used our research since 2012.

For how long have I used the solution?

This is my third purchase. I bought my first three PowerEdge Rack Servers powered by Intel two years ago.

What do I think about the stability of the solution?

The primary reason that we chose PowerEdge - they are stable and don’t crash.

I keep my firmware, BIOS, and drivers up-to-date. Regarding security, we have not had any incidents.

What do I think about the scalability of the solution?

The two Dell PowerEdge Rack Servers that I am using solve my needs completely in terms of redundancy and scalability.

How are customer service and support?

I used Dell support a couple of times, and it was okay.

I would rate Dell’s support as eight out of 10. When resolving an issue, they transferred me to multiple support techs. This is because when you reach global support, your request is processed by the operator. Then, there are a few other steps. Usually, I am asked primitive questions before being transferred to Tier 2 or 3, who take a couple of days to get back to me.

Which solution did I use previously and why did I switch?

One of the reasons that we choose to use Dell PowerEdge Rack Servers is because we never had a problem with the previous ones. Whereas, we have had servers and blades from Lenovo with a lot of problems. There were constant motherboard failures.

In addition to Dell PowerEdge Rack Servers, we also have Dell's storage. Since there have been no problems with them, except for routine battery changes, we continue to use Dell’s reliable hardware. 

How was the initial setup?

It was straightforward with the help of the Dell wizard. I just needed to connect it to VMware. Obviously, someone has to study when preparing to deploy and configure PowerEdge Rack Servers. In my case, deployment and configuration of two PowerEdge Rack Servers with VMware, cloud, and integration with our storage took about three days.

My strategy was to launch these servers as quickly as possible. First, we made sure that there was communication. Then, we installed clients in VMware. After that, we started installing the PowerEdge Rack Servers.

What's my experience with pricing, setup cost, and licensing?

As an educational institution, we have certain budget restraints. So, we work around our budget and what hardware we can get from it.

Which other solutions did I evaluate?

We considered Lenovo and HPE, but chose Dell PowerEdge Rack Servers because of their reliability.

What other advice do I have?

Choose stable servers when considering fast servers, because even though they might work fast, they might not last. We have been happy with Dell PowerEdge Rack Servers.

I would absolutely rate PowerEdge Rack Servers as 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1907208 - PeerSpot reviewer
Senior System Engineer at a computer software company with 51-200 employees
Real User
Jul 10, 2022
Scales easily by adding more servers, and setup is straightforward and fast
Pros and Cons
  • "When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard."
  • "The solution is a great service; they do their job and require minimal effort from my side as a system engineer, with very few errors or malfunctions."
  • "I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure."
  • "I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers."

What is our primary use case?

We use Dell PowerEdge Rack Servers powered by Intel for research calculations. 

How has it helped my organization?

With Intel Xeon processors, the solution has helped improve our target workloads' performance by 50 percent at times, depending on the exact calculation we are doing.

What is most valuable?

It's great at handling high-performance workloads.

They have also done their job when it comes to security features. We haven't ever had a breach, although it is a closed network.

When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard.

What needs improvement?

I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure.

For how long have I used the solution?

I have used Dell solutions for six years.

What do I think about the stability of the solution?

We haven't had any downtime with them due to anything on Dell's side. So far, they haven't failed.

What do I think about the scalability of the solution?

We have hundreds of them, and adding as many as we can is as easy as the first one.

How are customer service and support?

The support has been great. We haven't needed it much because the servers just work. But when we had issues, I called Dell. If it was a malfunction of the hardware, we had a solution within a day, and that was usually because of my schedule, not Dell's schedule. I would tell them, "Okay, come tomorrow or the day after. That will be better for me."

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to have HP servers but they were horrible. We maintained them for about three years, but by the end of the three years, we didn't get all the features of the BIOS. The Dells, from day one, worked like a charm, with no additional fees or hidden costs, like we had with the HPs.

How was the initial setup?

It's easy to handle. You just put it in, connect it, and it works. The average time it takes me to set up a server and get it to work is about 15 minutes.

What was our ROI?

We have seen ROI compared to cloud solutions. Similarly, compared to the HPs that we didn't select, we don't need to handle and pet them all the time. We didn't need another system engineer to handle the computers. I was enough.

What's my experience with pricing, setup cost, and licensing?

The pricing is great; very competitive. That's the reason we bought hundreds of them.

Which other solutions did I evaluate?

We mainly evaluated HPs and Lenovos. Dell was the most cost-effective, power-efficient, and the easiest to handle.

What other advice do I have?

The solution is a great service. They do their job. It requires minimal effort from my side as a system engineer, with very few errors or malfunctions.

My advice is to buy them. They are really good servers. They're straightforward. You don't need to research hidden definitions in the BIOS. They're simple to handle.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,891 professionals have used our research since 2012.
reviewer1851948 - PeerSpot reviewer
Sr. Principal Product Manager at a tech services company with 5,001-10,000 employees
Real User
May 19, 2022
Has integrated management and can handle compute- and network-intensive workloads
Pros and Cons
  • "The PowerEdge systems management frameworks have enabled us to progress towards full automation when it comes to managing PowerEdge."
  • "All of the customers are pretty happy with the Dell PowerEdge Rack servers."
  • "There needs to be more flexibility for business options."
  • "There needs to be more flexibility for business options."

What is our primary use case?

We use this solution for data protection and for securing customer data using a solution from Veritas Technology and Dell's hardware.

How has it helped my organization?

The PowerEdge systems management frameworks have enabled us to progress towards full automation when it comes to managing PowerEdge. Especially on the security front, we extensively rely on the APIs provided by Dell management systems, and we do integrate it with our software.

In terms of operations, this gives a lot of flexibility. Also different customers have different choices and options, and we can enable different security modes and options for our customers using these features.

What is most valuable?

The features I've found to be most valuable are integrated management, hardware flexibility, and the latest technology that Dell brings to the table.

We deploy PowerEdge servers in a hyperconverged environment, and often, the workloads are compute- and network-intensive workloads. The PowerEdge servers are capable of taking on more workloads and offering more benefits to the customers.

We extensively rely on PowerEdge servers' security features, and we use APIs offered by Dell systems so that we can enable those security features depending on customer requirements.

iDRAC Telemetry does offer a lot of capabilities, and we expose those capabilities to our customers. We use iDRAC extensively for managing the systems, report generation, understanding firmware deviation and drift, and many other capabilities.

What needs improvement?

There needs to be more flexibility for business options.

For how long have I used the solution?

I've been using it for the past five years.

What do I think about the stability of the solution?

It's a pretty stable solution; no issues have been reported. All of the customers are pretty happy with the Dell PowerEdge Rack servers.

What do I think about the scalability of the solution?

It's scalable. The hyperconverged solution is all about scaling based on customer demand. Our software and the Dell hardware are pretty linearly scalable, which helps our customers have a predictable way of expanding to address increased demands.

We have storage and backup administrators in the data centers and enterprise world who use this product.

We definitely want to increase usage and accelerate and expand more.

How are customer service and support?

Technical support is awesome. Every time we have run into some typical third party firmware issues, which may not be Dell's problem, we have always got great support from Dell. I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty straightforward. We haven't run into any complexities when setting up Dell systems for our end-customers.

For the deployment, one person is sufficient to handle it without any hassles.

The maintenance and management are pretty simple, and an administrator can manage hundreds of these systems efficiently.

Deployment typically takes no more than 20 to 25 minutes maximum if the customer is ready with the network and has taken care of any other environments.

We definitely want to leverage the automation capabilities in terms of deployment because the deployment times will be even less. Moving forward, that's the plan.

What about the implementation team?

We implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

I don't see any issues with respect to licensing. It's power-efficient, so it's beneficial to the customers price-wise. There are no costs in addition to the standard licensing fee.

Which other solutions did I evaluate?

We looked at well known server vendors. The main reason we went with Dell PowerEdge servers is the stability of the product.

The predictable linear scale and the fact that most of our customers love Dell hardware were the other reasons.

Also, if we integrate and support Dell hardware, then it stands to reason that our solution will also get a wider read option.

What other advice do I have?

The biggest lesson I've learned is that with modern technology the parameters are rapidly changing. So, you have to make sure to look at all the current and future growth requirements and evaluate accordingly.

I recommend Dell PowerEdge Rack servers and rate them at ten on a scale from one to ten. Go with the latest technology, the latest server, and the firmware that's offered by Dell. Leverage all the scalability features, which are built for the next generation, that is, for hyperconverged and cloud type of deployments.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852455 - PeerSpot reviewer
Architect with 51-200 employees
Real User
May 17, 2022
Cost-effective, reliable, and helpful management frameworks
Pros and Cons
  • "PowerEdge helped to reduce our customer’s data processing time."
  • "PowerEdge systems management frameworks enable us to progress towards full automation when it comes to managing PowerEdge."
  • "We do encounter power supply failures from time to time."
  • "We realize that the power supply may be a weak link when running high loads constantly."

What is our primary use case?

We primarily use the solution for compute servers. We use them as compute servers to run our virtual machines on-load, mainly on VMware.

What is most valuable?

The R6 series has been very valuable as it's more cost-effective and it has a lot of features. Based on the requirements, we found the R6 Series would be best suited for our customers. Reliability-wise, it's also great.

PowerEdge is for handling the evolving needs of high-performance workloads, including VDI, AI, and SAP. We did run PowerEdge servers with virtual workloads, especially on VDI. We realized that SSD is necessary, especially with VMware vSphere platforms as the IO requirements are quite high.

In terms of security, there’s been no issue from our side. In terms of BIOS, it is secure and we can go and log into BIOS to change certain settings.

PowerEdge is good for energy consumption. PowerEdge Servers run on optimal voltage. Compared to other competitors or other brands, the power rating is great.

We use iDRAC for many years already. It's an item we need to buy. We’ve had no problems so far. We use it for monitoring purposes to configure SNMP and the servers.

PowerEdge analytics helped to decrease production downtime.

The data points I’d draw attention to for potential customers depend on how much the customer is going to spend. If there is a certain budget, we would plan around their budget. In terms of analytics, most of the time, our monitoring service is able to collect the data metrics already, so having PowerEdge analytics is a complement to our existing monitoring system. While it's good to have, it depends of course on the customer's budget. If their budget is small, we will take away analytics to save costs.

PowerEdge helped to reduce our customer’s data processing time. In fact, they were getting a lot of data from here, from their data processing. We also partner with some Big Data Analytics which run data points. In terms of PowerEdge, it's running fine except for certain power failures from time to time. In terms of how much they’ve reduced the data processing producing power, I don't have the metrics to comment on.

PowerEdge systems management frameworks enable us to progress towards full automation when it comes to managing PowerEdge. We find it very useful in terms of automation, the setup, and configuration, as it does offer setup and proper checks. With the servers, we just need to set our black bar and then push down the setup and configurations box into PowerEdge and we run after that.

What needs improvement?

We do encounter power supply failures from time to time, however, in terms of operations, the production uptime, the production is not affected, and the SLA is still within the stipulated time.

In the future, we hope that the noise level will be lower.

For how long have I used the solution?

I've used the solution for quite a long while. Likely, it's been more than 10 years.

What do I think about the scalability of the solution?

We've had no issues with scaling so far. We have been using PowerEdge for years and we are able to scale well. For networking, we need to build the network to scale, and it hasn't been a problem.

How are customer service and support?

Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so far.

That said, we would appreciate it if the engineer came down with the parts beforehand so they can resolve hardware issues on the spot.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We deployed many series of PowerEdge for many years. We also used other vendors, including HP and Cisco among others. I would say that in terms of reliability, they are a bit better than Dell in terms of power supplies. 

How was the initial setup?

The deployment time depends on the size of the setup. So far, we haven't had any problems with the setup.

What about the implementation team?

We engage with vendors to do the setup as unboxing PowerEdge and mounting them onto racks. This is especially true if we are talking about hundreds of servers.

Dell can actually do everything in their staging environment, in their warehouse, before shipping everything to customers. We've been quite satisfied with Dell's level of service so far.

What's my experience with pricing, setup cost, and licensing?

The product meets our requirements. Cost-wise, certain configurations in PowerEdge maybe cost a bit extra. Especially the SSD drives.

The cost will increase if we go with the rack-and-stack approach.

What other advice do I have?

We are partners with Dell.

We use the R series, namely R620, 630, then after that 720, 730, and with the XD series as well. We deploy them in data centers. Inside the data centers, there are systems as well as cloud systems; typically the deployment is hybrid.

We don’t use Dell's cloud view for predictive analytics.

I can’t speak to PowerEdge's accelerated tuning in terms of helping to support demanding workloads. We have not used GPU yet.

I'd advise new users to go ahead and assess PowerEdge. Of course, companies need to get their representative to send some metrics, especially the MTBF or certain components on Dell products. We realize that the power supply may be a weak link when running high loads constantly. In terms of other components, there are no issues. 

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kiran Rasukachula - PeerSpot reviewer
Senior Manager IT - APAC at Genesys
Real User
May 17, 2022
Easy to upgrade with great security and lots of features
Pros and Cons
  • "Technical support is very good."
  • "The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features."
  • "The solution should give us an option to add on the new hardware features."
  • "The solution should give us an option to add on new hardware features."

What is our primary use case?

We mostly use Power Servers for our R&D lab where we deploy the labs for developers and other testers to do their high-end testing and more.

How has it helped my organization?

The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features. The deployment and giving access to the end-users have been easy. Overall, the amount of work that the IT team has to invest in came down drastically.

What is most valuable?

There are a lot of features. To be specific, the amount of virtual memory that we can use and the scalability are something that I like much. If you ask me what is the best feature, I would say the scalability. I don't have to invest in the new servers when I can scale this one. That is something which helped us a lot.

PowerEdge is great for handling the evolving needs of high-performance workloads. I'd rate it an eight out of ten.

I would rate PowerEdge’s approach to security with its signed Firmware, drift detection, and BIOS at a ten out of ten. Everything is easy to upgrade. It's easy to maintain and easy to work with.

In terms of energy consumption, it's consuming less than the previous servers.

We use PowerEdge for artificial intelligence applications. Our developers and QA use it and our developers develop the AI feature products.

Using artificial intelligence does solve problems for us in terms of using the servers for our developers.

The PowerEdge Eye Track telemetry for monitoring system data and providing analytics helps us get the job done and makes it easier in terms of monitoring.

PowerEdge has accelerated us in order to help support our demanding workloads.

What needs improvement?

The solution should give us an option to add on new hardware features. For example, the new hardware, specifically the SoCs that come in, and the NB RAMs that are coming, should have that feature as well. The existing ones are okay, however, the older version that we currently use, which is two years old, doesn't have that feature. 

For how long have I used the solution?

I've been in the company for the last six years, and we were using the product even before that.

What do I think about the stability of the solution?

The solution is very stable and serves its purpose.

How are customer service and support?

Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They made sure that they stood by their four spare replacements.

How would you rate customer service and support?

Positive

How was the initial setup?

I was involved in the initial setup of this solution. It was easy.

I was using the Power Servers for the last 14 years and it was transferred from the day I started working on the servers. It was always easy to set up for me and easy to train my employees. However, I don't do that anymore, my staff does it for me. However, it remains easy to set up.

What's my experience with pricing, setup cost, and licensing?

I can't comment much on the licensing as it is not directly from Dell. It's our partner's pricing that we have to depend on. Pricing is competitive compared to others in the market.

What other advice do I have?

I'm not sure which model we use, it's been three years.

We do not use the cloud and new predictive analytics.

I'd advise other potential users to go for it and evaluate it with the other vendors. However, in my experience, PowerEdge stands out.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852578 - PeerSpot reviewer
Systems Administrator at a manufacturing company with 51-200 employees
Real User
May 16, 2022
Has helpful monitoring and has a lot of flexibility for scaling
Pros and Cons
  • "The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me."
  • "Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office."
  • "The servers get slower at the end of their life cycle. The technology needs to evolve."
  • "The servers get slower at the end of their life cycle."

How has it helped my organization?

We used PowerEdge as our main servers for all things virtual and as our file servers as well. We had a lot of VPN users as most of the company is remote. There wasn't as much lag time when dealing with file transfer, specifically in the office. Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office.

What is most valuable?

The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me.

As for handling the evolving needs of high-performance workloads, PowerEdge has a lot more flexibility for scaling. It has everything that you would want for a business that's growing.

In terms of PowerEdge's approach to security with its firmware and drift detection, there have been no issues with any updates or security breaches.

The company had to move to a new building, and one of the main concerns was energy consumption. As far as I know, there were a lot of eco settings present to make sure that the PowerEdge Rack Servers used the proper amount of energy.

I've had zero downtime in the three and a half years I've been in the company. Prior to my time, I do know that the uptimes of the systems were very long. From all the records and logs of the previous IT administrator, I can see that there were no issues with the servers.

What needs improvement?

The servers get slower at the end of their life cycle. The technology needs to evolve.

Also, when you have separate servers and have to add connections between them, they slow down.

For how long have I used the solution?

I used this solution for about a year and a half since I joined the company. The company was using it at least since 2015.

What do I think about the stability of the solution?

There hasn't been a whole lot of downtime and zero issues with stability.

What do I think about the scalability of the solution?

There's expandability, and you can scale with PowerEdge Rack Servers.

About 80% to 85% of our workforce is remote, and they all use laptops. About half of that comes back to the server through a VPN. There are only about 60 people in the office using the solution on-premises.

How are customer service and support?

I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe three times in the last three years. I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

PowerEdge Rack Servers are pretty standard servers. You put them on the rack, you plug them in, and you set up the settings.

What's my experience with pricing, setup cost, and licensing?

We weren't paying very much, but it was at the end of the lifecycle. We're now using the VxRail hyper-converged infrastructure, and the pricing was very similar for the same amount of power but with easier automation.

What other advice do I have?

Make sure that it fits your company now and your company in the future because if you don't build for scalability, you will get caught by a foot and have to buy more stuff.

I would recommend PowerEdge Rack servers to smaller organizations and not to larger ones like ours.

On a scale from one to ten, I would rate PowerEdge Rack servers at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Web Design, IT & Organization of Art Events at Fluor Corporation
Real User
May 12, 2022
Compact and reliable storage solution that supports high performance workloads
Pros and Cons
  • "PowerEdge Rack Servers offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
  • "PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
  • "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware."
  • "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security."

What is our primary use case?

We run the 900 and 700 models.

How has it helped my organization?

PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money. 

The Intel Xeon scalable processor has helped to improve the performance of our targeted workloads. Dell's OpenManage console is easy to use. 

PowerEdge Rack Servers has affected the overall flexibility of our operations. We are able to build our data centers with multiple clusters, and that provides sufficient scalability for us to do bigger deployments.

What is most valuable?

The support that you receive from Dell after buying this product is very valuable.

What needs improvement?

The long lead times in receiving hardware could be improved. 

We have experienced issues with memory. We received help from the Dell team and this has been resolved. 

The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware.

Dell's OpenManage console is easy to use but could be better by offering additional features. The console has not decreased the time it takes to deploy new data centers.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for over 15 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service for this solution is very good. I would rate it an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used different solutions including Lenovo. We currently use Dell for all of our needs from our user hardware to our infrastructure data center. 

How was the initial setup?

The initial setup is straightforward. We had 10 staff members involved in the deployment. The server bill team set up the hardware and the DMR team ran the virtualization layer over it. The security team completed the checks. We have about 55,000 users supported by this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive and inflexible. 

What other advice do I have?

For anyone looking for a reliable storage solution, I would recommend PowerEdge. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Platform and Backup Support Senior Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 20
May 11, 2022
A centralized data processing solution that offered immediate ROI
Pros and Cons
  • "The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge has helped to reduce data processing time by 20%."
  • "When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server, reducing operational cost, maintenance, and improving availability of the environment by 30 to 40%, while increasing functionality from 92 to 93% up to 98 to 99%."
  • "Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly."
  • "Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly."

What is our primary use case?

We used PowerEdge Rack Servers to transfer all of our physical servers and legacy systems into a virtualized environment on VMware. 

How has it helped my organization?

When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server. This reduced the operational cost, maintenance, and availability of the environment by 30 to 40%.

This solution's analytics have helped to decrease downtime. We were previously maintaining functionality by 92 to 93%, and this has increased to 98 to 99%.

What is most valuable?

The security features that PowerEdge provides have been very useful for our environment. We have integrated iDRAC Telemetry with our internal centralized monitoring tool, HPSM.

The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge helped to reduce the data processing time by 20%. The system's management frameworks enabled us to progress towards full automation. 

For how long have I used the solution?


What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. We have almost 800 servers hosted on PowerEdge as well as almost all major banking applications. 

How are customer service and support?

I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly. 

Which solution did I use previously and why did I switch?

We previously used HPE servers, but found that Dell offered enhanced features in comparison and was the best option in Saudi Arabia. Dell offered stability and scalability. 

How was the initial setup?

Deployment took approximately a week. Initially, we required three people to do the deployment. After the deployment, we have three people dedicated to doing operations and maintenance.

What about the implementation team?

The initial setup was completed by Dell.

What was our ROI?

Within 24 months, we saw return on investment by using this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good compared to other products. 

What other advice do I have?

I would recommend PowerEdge Rack Servers because it is very stable and easy to deploy, manage, and maintain. It also offers reliable performance. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.