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reviewer1852446 - PeerSpot reviewer
IT Infrastructure Engineer at a tech services company with 11-50 employees
Real User
May 11, 2022
Compact storage solution that can be customized to suit any environment
Pros and Cons
  • "iDRAC is the most valuable feature because of the ease of use and management and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good."
  • "The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query."

What is our primary use case?

We use this solution for general computing and for ESX hosts for our virtual environment. 

How has it helped my organization?

We are a partner who sells PowerEdge to many different customers, and we also use it in our own environment. The solution can be customized based on a customer's needs and allows us to build whatever we need in our own environment at that particular moment.

The system management capabilities of PowerEdge helped increase stack productivity. The solution's accelerated GPUs helped support demanding workloads for some of our customer's environments. PowerEdge helped to reduce data processing time in our company which has made us work faster. 

What is most valuable?

iDRAC is the most valuable feature because of the ease of use and management, and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good.

We do not currently use this solution's CloudIQ functionality for predictive analytics but we would like to use it in the future.

For how long have I used the solution?

I have used this solution for five years. 

Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This solution is scalable. The way this solution is able to scale is impressive. Depending on how you build your PowerEdge server, it can serve the lowest end of customers up to the highest, depending on what their needs are. Whatever a customer is trying to accomplish, can usually be customized for their environment.

How are customer service and support?

The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query. I would rate support for this solution a six and a half out of ten. 

How was the initial setup?

The initial setup is straightforward. Deployment took one to two hours.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851834 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
May 6, 2022
Server storage solution used for ten years that has decreased production downtime by 60%
Pros and Cons
  • "The solution's analytics helped to decrease production downtime by more than 60%. PowerEdge also helped to reduce data processing and has reduced the timing for any workload."
  • "The flexibility of card use could be improved."

What is our primary use case?

We used this solution in HPCs and other workloads. It works well for some of our large customers. We plan to use this solution for artificial intelligence applications in the future. 

How has it helped my organization?

This solution allowed us to have all of our applications and data in one place with good agility. The solution's analytics helped to decrease production downtime by more than 60%. PowerEdge has also helped to reduce data processing and has reduced the timing for any workload.

What is most valuable?

Remote management has been one of the most valuable features. This is because it can be remotely accessed from any place.

What needs improvement?

The flexibility of card use could be improved.

For how long have I used the solution?

I have used this solution for ten years. 

What do I think about the stability of the solution?

This is a stable solution. We have been using it for many years. New versions are sturdy and easy to deploy.

What do I think about the scalability of the solution?

This is a very scalable solution. 

How are customer service and support?

The support for this solution is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We only required one or two staff members for deployment and maintenance. 

What was our ROI?

This is a good solution that always provides a return on investment. 

What's my experience with pricing, setup cost, and licensing?

This solution is very affordable. 

Which other solutions did I evaluate?

We evaluated IBM and a few other solutions. We use Dell for other solutions so we decided to stay with the same company.

What other advice do I have?

This is a good and reliable product that can be used for all kinds of application loads.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Deputy Manager of IT Security Infrastructure at a tech services company with 201-500 employees
Real User
Oct 14, 2021
Simple installation, good technical support, and highly durable
Pros and Cons
  • "Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable."
  • "The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays."

What is our primary use case?

We are using Dell EMC PowerEdge Rack Servers for many use cases but primarily in banks and multinational companies.

What is most valuable?

Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable.

What needs improvement?

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

For how long have I used the solution?

I have been using Dell EMC PowerEdge Rack Servers for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dell EMC PowerEdge Rack Servers are scalable.

How are customer service and support?

Dell technical support has been good.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC PowerEdge Rack Servers is reasonable compared to other solutions.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1362099 - PeerSpot reviewer
Software Engineer at a comms service provider with 51-200 employees
Real User
Top 20
Aug 14, 2021
Easy to use, good performance, and simple installation
Pros and Cons
  • "The solution is easy to use and has good performance."
  • "The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail."

What is our primary use case?

We are using Dell EMC PowerEdge Rack Servers for building management, attendance, and HR applications.

What is most valuable?

The solution is easy to use and has good performance.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail.

We have three administrators that use the solution.

How are customer service and technical support?

We have been satisfied with the paid level of support we currently are on. There are different levels of support that can be purchased. We are on the 8:00 am to 5:00 pm next business day support. If we want to improve the support we can pay more.

How was the initial setup?

The installation is easy and takes approximately one hour. The servers are okay for stand-alone deployments. 

What about the implementation team?

I did the implementation myself.

Which other solutions did I evaluate?

We have evaluated VxRail.

What other advice do I have?

We are discontinuing the use of this solution and moving to VxRail.

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1488339 - PeerSpot reviewer
Manager at a pharma/biotech company with 201-500 employees
Real User
Jul 30, 2021
Reliable, easy to install, and powerful
Pros and Cons
  • "Dell EMC PowerEdge Rack Servers is powerful."
  • "I would like to see the pricing improved."

What is our primary use case?

We use Dell EMC PowerEdge Rack Servers for cloud applications.

What is most valuable?

Dell EMC PowerEdge Rack Servers is powerful.

What needs improvement?

I would like to see the pricing improved.

For how long have I used the solution?

I have been using Dell EMC PowerEdge Rack Servers for more than 10 years.

What do I think about the stability of the solution?

Dell EMC PowerEdge Rack Servers is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and technical support?

I have not contacted technical support. I didn't have any issues during the installation.

Which solution did I use previously and why did I switch?

We are also using HPE ProLiant DL Servers.

How was the initial setup?

The initial setup was straightforward. The installation was okay.

What about the implementation team?

We had the help of an integrator.

What's my experience with pricing, setup cost, and licensing?

The price could be cheaper. Dell EMC PowerEdge Rack Servers are very expensive.

What other advice do I have?

I would recommend this solution to others.

I would rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1278084 - PeerSpot reviewer
Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
Real User
May 26, 2021
Great performance, fair pricing, and can scale well
Pros and Cons
  • "Their support is very good and very effective."
  • "The shipment times could be improved. Sometimes we have to wait four or five days before we get the actual servers. It could even be longer. Sometimes it is many days."

What is our primary use case?

We primarily use the solution for a variety of use cases. These include holding technologies such as VMware, databases, web application servers, and copies, in some cases. 

How has it helped my organization?

The Dell EMC PowerEdge offers best performance per price

What is most valuable?

Their support is very good and very effective. 

The price of the system is very fair. 

The design of the hardware is very good - especially the management system. 

Overall, PowerEdge is a very good system. 

The performance has been excellent so far.

The initial setup is very easy to manage.

What needs improvement?

The shipment or delivery times could be improved. Sometimes we have to wait six Weeks before we get the server. It could even be longer. Sometimes it is many days for my customers

For how long have I used the solution?

I've been using the solution for six years or so. It's been a while at this point. I've definitely worked with the solution over the last 12 months as well.

What do I think about the stability of the solution?

The solution is stable. the performance is good and very reliable. We haven't had any issues so far. 

What do I think about the scalability of the solution?

The scalability is good. The system has many options for scalability. If a company needs to expand, it can do so with relative ease.

In our case, our clients are mostly small to medium in size.

How are customer service and technical support?

Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their level of support. They are a good service and very supportive.

How was the initial setup?

The initial setup is not overly complex or difficult. We found it to be easy. It's straightforward. A company should have no trouble whatsoever.

The deployment only took a few short hours. It's pretty quick.

I cannot recall the amount of staff it requires for deployment and maintenance. It's my understanding that only one engineer is required.

What about the implementation team?

We are an integrator. We can implement the solution for our clients as required. In a year, we may implement four or five projects.

What's my experience with pricing, setup cost, and licensing?

The solution offers very good, very fair pricing. It's reasonable. It's not overly expensive.

Which other solutions did I evaluate?

I do not have any knowledge of our clients evaluating other options before choosing this product.

What other advice do I have?

We are Dell partners. We work with various versions of the solution. These include the 14 Generation, 13 Generation, and 11 Generation. We aren't currently in the process of buying a new server.

I'd recommend the solution. I'd rate it at a perfect ten out of ten. It's been very good for us. We haven't had issues. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director with 201-500 employees
Real User
Feb 1, 2021
Scalable, easy install, and useful file server
Pros and Cons
  • "The active directory and file server are valuable features."
  • "They could improve on the processor and security for the next release of the solution."

What is our primary use case?

We use the solution for company management applications.

What is most valuable?

The active directory and file server are valuable features.

What needs improvement?

They could improve on the processor and security for the next release of the solution.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the scalability of the solution?

We have had no issue with the scalability of this solution in my company.

How was the initial setup?

The installation was simple for the IT department.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Automation Service Engineer (DCS) at a manufacturing company with 10,001+ employees
Real User
Dec 18, 2020
Stable with an easy implementation process and very user-friendly
Pros and Cons
  • "It's a very user-friendly solution."
  • "The performance could be a bit better."

What is our primary use case?

We primarily use the solution for its performance.

What is most valuable?

Dell offers very good performance. The hardware is very, very good.

The product has very good diagnostics.

It's a very user-friendly solution.

At the rack level, we can access and can see the status. When deploying you can see if there are any issues with the system. 

In terms of maintenance, it's easy. 

The hard drive is just plug and play. You just unplug the old one and put in the new hard drive. It's very, very straightforward.

What needs improvement?

The performance could be a bit better.

If they want to coordinate between the different fast CPUs with the memory or maybe if they put some polling systems that are a bit better it could possibly increase the performance of the servers. 

It would be great if the product had some wireless capabilities.

For how long have I used the solution?

We've been using the solution for two years at this point. It hasn't been a very long time.

What do I think about the stability of the solution?

THe solution is very, very stable. It's one of its greatest features. The solution doesn't crash or freeze. It doesn't have bugs or glitches. It's worked well for us.

What do I think about the scalability of the solution?

We do plan to increase usage in the future. We'll continue to stick with them as we never have issues with the solution and you can scale it.

We have about 50 users on the solution, although they aren't direct users.

How are customer service and technical support?

The technical support is good. We have set up three years of support for this solution. We always get a fast response. We can also write the ticket on the widget via a support program and the team will reach out to us directly in order to assist. We've been quite satisfied with their level of service so far.

How was the initial setup?

We didn't find the implementation to be complex. The initial setup was fairly straightforward. It was easy for us to handle. We were able to do everything ourselves in-house.

The deployment takes about an hour. To install just the racks only takes five minutes.

What about the implementation team?

I handled the installation myself. I didn't need any help from any consultants or integrators.

What other advice do I have?

We're a partner as a buyer of the solution.

We're using the latest version of the solution.

Overall, I would rate the solution nine out of ten. We've never had any issues with Dell servers. They're good. They're very stable. I'd recommend the solution to other organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.