We use it in the media industry.
Chief Executive Officer at a cloud solution provider with 1-10 employees
Enables exceptional stability, scalability, and ease of deployment, supported by reliable tech support and energy-efficient design
Pros and Cons
- "The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable features."
- "The pricing structure could be improved."
What is our primary use case?
How has it helped my organization?
Our customers have numerous benefits, including an array of features such as RAM quantity, CPU power, and storage capacity.
Our energy consumption was quite high five years ago when we were a service provider. Today, over the last two generations, our power consumption has decreased significantly. This reduction is highly beneficial for our operations.
The flexibility is commendable. Whenever we need to perform any task on our records or servers, the process is smooth and swift. In the twenty years of using Dell, we haven't encountered any troubles, problems, or issues, which speaks volumes about the reliability of their products.
What is most valuable?
The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable feature. These qualities enable organizations to deploy and utilize the same server model for extended periods, bolstered by Dell's steadfast guarantee.
What needs improvement?
The pricing structure could be improved.
Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
For how long have I used the solution?
I have been using it for over ten years.
What do I think about the stability of the solution?
Stability is excellent overall. We've encountered only one issue, which pertained to a SAN rather than a server. This occurred due to a peak in energy, affecting the controller within the rack. Nonetheless, stability remains consistent for our servers.
What do I think about the scalability of the solution?
Scalability is truly excellent, as we can start with a certain number of memory units, and when a customer requests additional memory or space, we can easily upgrade. This process is fast and straightforward, making it highly beneficial.
How are customer service and support?
We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and effective solutions. I would rate it nine out of ten.
Which solution did I use previously and why did I switch?
The advantage of Dell over other vendors lies in the fact that over the course of twenty years, we've consistently opted for solutions that include mission-critical assistance. However, we've only needed to utilize this assistance twice in two decades. This demonstrates the exceptional quality of Dell's hardware, which has been thoroughly tested and proven reliable—an essential feature and service for us.
What about the implementation team?
Deploying was simple. We were assigned directly to the data center. As consultants, we began by working directly in the rack. We initiated the installation process, starting with the hypervisor, and everything proceeded smoothly.
What's my experience with pricing, setup cost, and licensing?
Twenty years ago, we used to purchase directly from Dell. However, they later decided to sell only through partners in Italy. Consequently, when we transitioned to buying from partners, we also became partners ourselves. At present, the pricing seems a bit high for us. While we manage to procure products through competitive bidding, the list pricing remains challenging for us. This difficulty primarily arises when selling to customers, especially medium-sized ones requiring only two or three servers.
What other advice do I have?
Overall, I would rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
SRE at a government with 51-200 employees
Ensures unparalleled reliability, energy efficiency and ease of deployment
Pros and Cons
- "Primarily, what we value most is the stability of Dell PowerEdge Rack Servers."
- "There might be room for improvement, especially in the software aspect, such as firmware updates."
What is our primary use case?
We've never had any issues with using Dell PowerEdge Rack Servers for everything we need. Essentially, they're our go-to brand for servers.
How has it helped my organization?
From what I've gathered, it seems that they're heading in the right direction by implementing silicon-based hardware updates, enhancing user access security, and optimizing the supply chain. These developments are sensible, especially for environments like data centers and research facilities, as they prioritize both security and efficiency.
I'm highly impressed by the energy efficiency of Dell PowerEdge Servers. Having worked with servers for a long time, I remember their high power consumption. However, the new Dell products have drastically reduced energy usage, which is not only remarkable but also makes them much quieter.
What is most valuable?
Primarily, what we value most is the stability of Dell PowerEdge Rack Servers. We appreciate the confidence of deploying them in production, knowing they'll perform reliably without any issues.
What needs improvement?
There might be room for improvement, especially in the software aspect, such as firmware updates. While it's relatively straightforward now, it would be beneficial to have a solution that allows updating the server firmware without taking it offline.
For how long have I used the solution?
I have been working with it for approximately fifteen years.
What do I think about the stability of the solution?
It provides excellent stability capabilities.
What do I think about the scalability of the solution?
Scalability isn't particularly relevant to our use case.
Which solution did I use previously and why did I switch?
Before switching to Dell, we used to rely on HPE servers. Unfortunately, we experienced increasing instability with their hardware over time, particularly noticeable in critical components like storage controllers, which are crucial in my line of work.
We also encountered numerous issues with the mainboards. As a result, we had to explore alternatives from different vendors. Although we also tried Supermicro servers, which showcased some innovative features at the time, we found Dell to offer better stability overall. While Supermicro was aiming for rapid innovation, they struggled with stability issues in their servers.
What about the implementation team?
We managed the deployment in-house, and it was remarkably straightforward. Setting up the racks and mounting the hardware, including the components inside the servers, was hassle-free. Overall, it was a seamless process.
What was our ROI?
I believe the return on investment with Dell servers is positive. While I may not have a precise answer, a strong indication for me is the ongoing satisfaction in receiving the necessary components and support from Dell.
What other advice do I have?
Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
Teamleiter IT at a retailer with 11-50 employees
The Resilient Architecture approach to security, including silicon-based firmware, signed firmware updates, user access, and supply chain security is good
Pros and Cons
- "The DRA cards for server management is the most valuable feature. They provide a clear overview of server settings and issues. We also like that the notifications are well-organized."
- "The price could possibly use improvement. Dell servers are not the most affordable, and pricing is always a consideration. Otherwise, I don't see any specific areas for improvement."
What is our primary use case?
Our primary use case is for Hyper-V server virtualization.
The reason we adopted Dell PowerEdge is because we wanted to simplify and streamline our IT infrastructure as much as possible. That is the challenge we were facing.
How has it helped my organization?
Dell PowerEdge Rack Servers have made my organization much more organized. Before, we didn't have DRA cards or a centralized overview of servers, so managing them required local access. Now, I can centrally monitor and control server issues across all locations.
PowerEdge Server's Cyber Resilient Architecture approach to security, including silicon-based firmware, signed firmware updates, user access, and supply chain security and integrity is good. It's especially good with regular updates that instill confidence.
I can't provide details on the processor architecture, as I'm not deeply familiar with it.
PowerEdge Rack Servers' handling of evolving high-performance workload requirements when equipped with the appropriate server is sufficient and very good. Although it's crucial for a customer to plan for future resource needs.
The servers have had an excellent impact on our organization's sustainability goals. The longer lifespan of Dell servers aligns well with the typical server lifespan calculation of five to seven years.
The OpenManage Console has affected the productivity of our IT personnel. It has become much more manageable. It's easier to administer servers, even for colleagues who are less technically inclined.
What is most valuable?
The DRA cards for server management is the most valuable feature. They provide a clear overview of server settings and issues. We also like that the notifications are well-organized.
What needs improvement?
The price could possibly use improvement. Dell servers are not the most affordable, and pricing is always a consideration. Otherwise, I don't see any specific areas for improvement.
In a future release, having a ten-gigabit LAN onboard from the start would be a significant advantage. It would eliminate the need for aftermarket upgrades.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for two years.
What do I think about the stability of the solution?
The servers have good stability. Servers need to run smoothly, and Dell servers do that reliably.
What do I think about the scalability of the solution?
Scalability depends on how you plan and allocate resources. With proper planning, it's scalable.
How are customer service and support?
I would rate their support a nine out of ten. It would be even better if ProSupport for servers were integrated and didn't require additional fees or licenses.
Which solution did I use previously and why did I switch?
We were previously using HPE ProLiant and Microtech servers. They were not as user-friendly or easy to manage.
How was the initial setup?
We did the setup. We installed a Windows server and configured the hard drives.
The complexity of the setup is as complex as setting up any server. It's not as simple as a laptop but not excessively complex if you've done it a few times.
Our strategy was to set up the servers and then we migrated VMs from the old servers once the new ones were ready.
What's my experience with pricing, setup cost, and licensing?
Microsoft licensing for Hyper-V servers is a challenge, but Dell's hardware may be slightly more expensive. Overall, it's manageable.
Which other solutions did I evaluate?
We looked at HP again but decided on Dell due to our positive experience with Dell laptops.
Also, Dell's Pro Support is something I find valuable, and I believe it's not available to the same extent as other providers.
What other advice do I have?
PowerEdge Rack Servers' energy consumption depends on how the server is utilized. I can't provide specific details, but every server requires power.
The use of PowerEdge Rack Servers hasn't had a significant impact on the overall flexibility of our operation. If anything, it has ensured everything runs smoothly.
I would rate Dell PowerEdge Rack Servers a nine out of ten. There's not much that needs improvement. Your success with it largely depends on how well you plan.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT-administrator at a tech services company with 11-50 employees
Highly reliable and scalable servers with excellent customer service
Pros and Cons
- "We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal."
- "They can consider making them smaller in physical size but retain the same quality and the same security."
What is our primary use case?
We have a lot of use cases. We have many virtual machines on them that we use for development. We have a development department with us. They work on the machines that we have installed via HPE.
How has it helped my organization?
By implementing Dell PowerEdge Rack Servers, we wanted everything to be in-house so that we could manage it ourselves. We essentially wanted to have it all in our hands. We did not want to outsource it.
So far, these servers have been satisfactory and very reliable. Of course, we maintain updates; that is a part of it, and we plan accordingly to restart the entire machine, etc. A lot of it is automated in-house.
They have definitely improved our organization. We have centralized everything, which is the advantage. With Dell PowerEdge Rack Servers, we essentially operate hardware and have various applications and solutions on one platform. They have had a significant impact on security, and there is also reliability. When you have peak loads, you can adjust accordingly. That is a definite advantage with such a machine.
In terms of energy consumption, I do not know what the consumption is, but the trend is towards machines consuming less. Dell probably needs to keep up with other manufacturers and reduce consumption. It is also likely a reason why many companies are trying to move away from traditional servers, or in our case, towards Azure Cloud, because they also want to save energy.
Dell PowerEdge Rack Servers have definitely helped a lot in terms of the sustainability goals. I am new to the company, but from what I have gathered, we used to have a separate machine for each application area. In other companies where I have been, we had, in some cases, up to 80 machines. With Dell PowerEdge Rack Servers, we could streamline the entire server landscape we had. They are designed for that purpose.
Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. In the past, we had a separate machine for each application, but now, everything is centralized. One hardware has everything on it. We have reliability, and the VMs can be moved back and forth depending on the load.
What is most valuable?
We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal. I have been very satisfied with it, at this company or elsewhere. That was the reason why we stuck with Dell. Good service is one of the reasons.
There are other aspects of quality. These servers are very reliable. We hardly had any failures. A hard drive replacement is routine, depending on what is built in, but otherwise, the quality has been excellent.
What needs improvement?
In general, our long-term goal is to have everything in Azure. We also work with Office 365, and we want to have everything essentially in one place. Above all, the hardware we have on-site does not need to be maintained anymore because it takes time and money. We want to simply move away from this aspect. I am not a decision-maker, but if it were up to me, I would probably prefer to have these servers rather than somewhere in the cloud.
They can consider making them smaller in physical size but retain the same quality and the same security. That can be an option. They do not necessarily need such a large cabinet.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for five to six years.
What do I think about the stability of the solution?
These servers are stable. Their reliability is just right.
What do I think about the scalability of the solution?
I would rate them a ten out of ten in terms of scalability.
How are customer service and support?
I am super satisfied with their support. I am impressed. It is great. Assistance is quick, and technicians are there right away. It, of course, depends on the contract you have. We get immediate support. It is top-notch. They should keep it up.
Which solution did I use previously and why did I switch?
In my current company, I have not used any other servers. I am new here, but we have always used Dell. In my previous company, we used HPE extensively, but we moved away from it due to issues with quality and service. Unfortunately, HPE was not as good in terms of service. So, we switched to Dell. The service was a factor for the change.
What's my experience with pricing, setup cost, and licensing?
Licensing is according to the machines you have. It is a part of the process. I am not familiar with the prices, but from a company's perspective, the more cost-effective, the better, especially when managing a large infrastructure.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a ten out of ten. In all the companies where we used Dell, I was always satisfied. That is why the decision was made back then to move away from other manufacturers and switch to Dell. I am not a decision-maker, but if I could decide, I would still stick with the physical aspect because I prefer having the device physically with me, being able to take care of it, and seeing it, rather than it being somewhere in the cloud. I am not a decision-maker, but I would choose Dell.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Alliance at a tech vendor with 51-200 employees
Extraordinary accessibility, cost-effective, and perfect support
Pros and Cons
- "The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact."
- "The price is very high."
What is our primary use case?
We are using Dell PowerEdge Rack Servers for the data storage of applications.
Before implementing Dell PowerEdge Rack Servers, we had many servers. Thanks to the implementation of these servers, we now have all the servers concentrated in one solution.
How has it helped my organization?
We had multiple solutions that did the same job, and thanks to this solution, I now only have to use one solution. It not only improves our space; it is also much less expensive for our company.
Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security. It is the most important thing for our company. It is not an option for us to continue working without this execution modality.
Dell PowerEdge Rack Servers are very sustainable in terms of energy consumption. If I have many applications and solutions, the consumption will be high, but if I work with only one, the consumption level will be better.
Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. All the data I work with is very heavy. We use PowerEdge servers because they can handle the data without any problem. This is very reassuring.
For us, the issue of electricity pollution is very important. This system is perfect for us in terms of sustainability.
Using PowerEdge Rack Servers has not much affected the overall flexibility of our operations or business. For us, it has always been very important to have a fast response time to keep our customers satisfied, even before we implemented the servers. That is why it has not impacted our flexibility much.
What is most valuable?
The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact.
Whenever I have worked with Dell, I have felt a lot of simplification.
What needs improvement?
The price is very high.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for two years.
What do I think about the stability of the solution?
Dell PowerEdge Rack Servers are very stable.
What do I think about the scalability of the solution?
At the moment, I do not know. Next year, we are planning to invest more in these servers, and I guess this is a good sign about its scalability.
How are customer service and support?
Their support is perfect. There are never problems communicating with them. If you have any questions, you can contact them very quickly.
Which solution did I use previously and why did I switch?
We were using another solution previously.
How was the initial setup?
I was not involved in its implementation. It was my team that was involved. What I know is that it was very easy to implement.
In terms of implementation strategy, we spoke with Dell and our specialists, and everything was very easy.
We have a hybrid cloud. We use Microsoft as the cloud provider. Dell PowerEdge Rack Servers are currently being used only in our department.
What was our ROI?
The biggest ROI is time in terms of the time it takes you to access each application and upload data. It would be difficult if there were different solutions.
Its accessibility is extraordinary.
What's my experience with pricing, setup cost, and licensing?
They are a little expensive, but in the end, with everything they provide you, the solution is perfect.
Which other solutions did I evaluate?
We did not evaluate other solutions.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer.
Administrador sistema at a maritime company with 51-200 employees
Robust hardware, easy management with OpenManage, and excellent support
Pros and Cons
- "The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made."
- "Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers."
What is our primary use case?
We are mainly using Dell PowerEdge Rack Servers for web servers, database servers, virtualization platforms, and servers in remote locations and on ships. We are a ship passenger transport company, and we have our servers there too, so there is a little bit of everything.
How has it helped my organization?
By implementing Dell PowerEdge Rack Servers, we were looking for a solid infrastructure that would allow us to run our business processes and our database and web environments. With PowerEdge, we have achieved that, and we are happy.
Thanks to the durability and performance that Dell PowerEdge Rack Servers have, our company feels very confident.
I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we are not very aware of what each PowerEdge server consumes. In terms of the capability of Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads, we usually have the servers oversized, so we do not have any problems. We are fine.
Dell PowerEdge Rack Servers have reduced unplanned production downtime. Service outages, for example, because of problems with the servers are marginal. Normally, the problems that we have with system availability are because of communication.
We use the OpenManage console, and we have made good use of it. We started working with OpenManage a long time ago, and we have done tasks as simple as restarting a remote server from OpenManage, so we do not have to go to an actual office to do a restart.
Using PowerEdge Rack Servers has affected the overall flexibility of our operations or business, but it is not just because of the use of PowerEdge. It is also because of the use of virtual infrastructure. In this case, we work with VMware, so we do have a lot of flexibility. We can add a server, more data, or more processes. Below all that, the physical layer provided is through PowerEdge, so it has made our operations easier.
What is most valuable?
The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made.
What needs improvement?
Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers.
On ships, we have racks to be able to mount devices, and both the servers and the communication devices have to be small. They have to be small in depth. We need servers with the same power and the same characteristics as in the office or on land, but we would like them to be smaller. They will be more practical when it comes to being able to handle them and place them at locations where we have space restrictions.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for more than 20 years.
What do I think about the stability of the solution?
The stability of Dell PowerEdge Rack Servers is very good.
What do I think about the scalability of the solution?
You can upgrade it. You can add more capacity, more memory, and more disks. That is it. Nothing special.
How are customer service and support?
Their support is brilliant.
Which solution did I use previously and why did I switch?
We did not previously use any similar solution.
How was the initial setup?
The setup was of moderate complexity. It was normal.
When we set up the virtual infrastructure or when we update it, the strategy is always to do it in steps. We change each server separately and take small steps and obviously avoid any service outages.
In terms of environment, we have a private cloud and on-premise setup. We have different providers, such as Belorcio and Telefónica, and we have two large CPDS, one is in a private cloud that is outside the organization and the other one is on-premises.
What about the implementation team?
We use Belorcio, who is our partner in the Canary Islands. We are from the Canary Islands.
What was our ROI?
It is a safe bet. We have servers that are already out of their lifecycle and have not failed in ten years. Some components such as the disk, especially old disks, may fail, but other than that, there has been no issue. That is why these servers are reliable.
What's my experience with pricing, setup cost, and licensing?
I do not know much about the prices. It is my colleague who has that data.
Which other solutions did I evaluate?
We did not really evaluate other solutions. We have done some tests with other manufacturers that did not go too well. We are happy with our current solution.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Infrastructure Architect at a manufacturing company with 501-1,000 employees
Makes it easier to maintain the environment with standardization
Pros and Cons
- "The most valuable feature is standardization because we have a small group of IT resources that need to do the operational tasks."
- "The way we can manage the environment through the solution's GUI could be improved."
What is our primary use case?
We use Dell PowerEdge Rack Servers mainly for virtualization and as hypervisors.
How has it helped my organization?
We are currently converting from VMware to Hyper-V and trying to use Dell's Azure Stack HCI solution to converge the storage instead of using separate storage devices. We have one environment for network storage and computing, which gives us more flexibility and standardization in the solutions.
Dell PowerEdge Rack Servers are reliable with no serious issues. Now, standardization makes things easier in exchanging components and knowledge.
What is most valuable?
We have a lot of branches. The most valuable feature is standardization because we have a small group of IT resources that need to do the operational tasks. As long as we have standardization everywhere, it's easier to maintain the environment.
What needs improvement?
The way we can manage the environment through the solution's GUI could be improved. You need different management tools at the moment for doing different things, and it would be helpful if there were one global tool you could use to monitor and manage updates.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for a couple of months.
What do I think about the stability of the solution?
We never faced any stability issues with the solution.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers is a scalable solution.
Which solution did I use previously and why did I switch?
We previously used HPE Compaq and IBM. We were taken over by another company that was already using Dell, and IBM was quitting with those devices because Lenovo took it over. That's why we switched to the new standard Dell PowerEdge Rack Servers.
How was the initial setup?
The solution's deployment is pretty good, and we used ProDeploy from Dell. We gained a lot of information during the deployment, and it's also been a learning curve for us. It's very helpful that knowledgeable people are doing the ProDeploy so you can also learn about the implementation.
What about the implementation team?
We deployed Dell PowerEdge Rack Servers in two weeks.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is competitive with other products.
What other advice do I have?
The solution's security by itself is pretty good. The hardening of the server itself is good enough at the moment. We have automation for updates and upgrades that ensure things are tested before they are published instead of running into issues while you do the upgrades.
Our old computers use power supplies of 800 Watts. The new ones were offered twice, 24,00 Watts, which was quite the difference. I'm not saying they are using it, but the fact that they were delivered with 24,00 Watts was shocking because then you think you require more capacity in the data centers, and that isn't the case. Dell PowerEdge Rack Servers should improve their power consumption.
We don't currently have very high computing power, so it's standard business applications. When I implement it with Azure Stack HCI, we can hopefully improve the IOPS, using the cluster storage instead of a SAN or a NAS solution.
We discussed technology within Dell during the design phase, which was pretty good. They help us a lot with the sizing of the systems.
Overall, I rate Dell PowerEdge Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr IT Specialist at a manufacturing company with 5,001-10,000 employees
The servers offer excellent stability, reliability, and performance
Pros and Cons
- "Dell PowerEdge Rack Servers have been stable and reliable over the last decade."
- "There is room for improvement in certain aspects of the deployment process as it is a bit complex."
What is our primary use case?
We use Dell PowerEdge servers for various purposes, including running databases on Windows platforms, blades, and chassis for high-performance computing. Our VMware environment relies on PowerEdge servers, particularly in the HPC setup, which involves complex networking and interconnects.
While the infrastructure can be intricate, the consistent performance of Dell servers makes maintenance easier. Coming from a Unix environment, I find the reliability of these servers comparable, if not better, and they require less time for repairs.
What is most valuable?
Dell PowerEdge Rack Servers have been stable and reliable over the last decade.
What needs improvement?
There is room for improvement in certain aspects of the deployment process as it is a bit complex.
For how long have I used the solution?
I have been working with Dell PowerEdge Rack Servers for ten years.
What do I think about the stability of the solution?
Evaluating the stability of Dell PowerEdge servers, we focus on security patching and follow-ups on vulnerabilities. While our team emphasizes security core aspects, our primary concern is a balance between green IT and cost efficiency. Power and heat consumption are challenges across all brands, mainly influenced by Intel chips.
The server's reliability in storage is dependent on how storage is divided over multiple storage arrays. Although downtime is required for server replacement, the overall architecture provides a good overview and easy management of multiple servers.
The stability of Dell PowerEdge servers is excellent, with minimal hardware defects in the last three years. The impact of server maintenance is reduced due to virtualization, allowing easy movement of VMs within the cluster. I would rate the stability as a nine out of ten.
Which solution did I use previously and why did I switch?
Comparing Dell to Lenovo in our hybrid brand solution for HPC, Lenovo is sometimes a bit more expensive but can be easier to install with less driver complexity.
Dell, on the other hand, can be cheaper. Dell's recent shift has resulted in a larger data center footprint, but the cost-driven nature of IT decisions often favors the most economical solution. While our return on investment with Dell is generally good, IT views these solutions as costs rather than revenue generators. Overall, the reliability is strong, but our focus remains on minimizing costs.
How was the initial setup?
Deploying Dell servers feels like rocket science, but as a seasoned professional, it is generally straightforward and intuitive for me. I rarely use manuals and rely on my experience. Occasionally, finding the right person with multi-disciplinary knowledge can be a challenge, leading to minor delays. Overall, the experience is good, but there is room for improvement in certain aspects.
What other advice do I have?
Overall, I would rate Dell PowerEdge Rack Servers as an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology & Digital Product Manager at a tech services company with 51-200 employees
Fairly priced, stable, and easy to set up
Pros and Cons
- "The ease of setting them up is valuable. It is easy to set them up."
- "Their support can be better. Getting to the right person for support is a challenge."
What is our primary use case?
We use them to host a car parking system.
How has it helped my organization?
We use Dell PowerEdge Rack Servers with pre-installed Microsoft Windows Server. It is just easier when they come already loaded. There is less for us to do.
We host our application on them. They are great for running our applications. We recently had to upgrade the specs of some of the servers due to the demands on the system. For example, where it used to be Dell R350 with hard drives, we are now expected to go with SSDs, but it deals with our applications very well.
We do not necessarily use a lot of its security and other features. We take it out of the box, put our application on it, and then just run it or install it on a device if needed.
With Dell PowerEdge Rack Servers, we now have more resilience. Previously, we used a PowerPC as a server. By using a dedicated PowerEdge Rack Server, there is resilience when using, for example, a RAID array.
Our in-house application runs directly on it. That is a big critical element, but the impact of these servers on our IT infrastructure is no different from another server.
Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime by about 20%.
What is most valuable?
The ease of setting them up is valuable. It is easy to set them up.
What needs improvement?
Training needs to be improved. I feel we are not getting the best benefit out of the PowerEdge servers at the moment because we do not have in-depth knowledge on how to fully configure them. The PowerEdge servers are fine. It is our training that needs to be improved.
Their support can be better. Getting to the right person for support is a challenge.
For how long have I used the solution?
We have been using Dell PowerEdge Rack Servers for eight or nine years.
What do I think about the stability of the solution?
I have never seen any major issues with stability. They are stable.
What do I think about the scalability of the solution?
Once we have deployed a server, we do not increase any specs on it, so we do not have too much experience with scalability. If we do need an improved or enhanced server, we will get that straight from Dell. We would not enhance RAM, SSD, or anything else on our own.
There are about eight people who may configure them. Once these servers go to the site, there are more people using them, but I do not know how many.
How are customer service and support?
Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the right person or once somebody is dedicated to helping us, but getting to that point in the first place is a bit annoying.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My predecessor was already using them, so I carried on ordering them. We do not have any experience with anything similar. We just stick with what we know. The only alternative that we use is a tower PC as a server. It is just a standard PC.
We did not consider public cloud servers before choosing PowerEdge servers. Our platform at the moment is not native to the cloud. It has a heavy data demand and bandwidth requirement, so the cloud was not necessarily within the scope of our product at the time. However, we are developing a cloud-native solution. That might be something we can consider moving forward.
We went for PowerEdge servers because of the price and specs. It is something that has been used by our team before I even joined it, so we continue to use it. The support from Dell is usually very good as well. So, it is a combination of price, specs, and support that makes us keep using Dell.
How was the initial setup?
It is easy to set them up. We could realize their benefits within a few months of deployment.
I am involved in their deployment as an assistant and not as the main person. Most times, it is straightforward, but it also depends on the spec that we get with different solid-state drives or hard drives. Sometimes, the RAID sets can be a bit more complex.
With regards to getting the server into a state where we can deploy our application, it takes a few hours. In a few hours, we can deploy the Windows operating system, do the RAID setup, and then it is ready for our in-house solution.
What about the implementation team?
It is usually a one-man job. I might provide some assistance, but typically, it is a one-man job.
What was our ROI?
We have potentially seen an ROI, but I would not be able to give a figure. We deploy our solutions onto those servers, and effectively, that is no longer our equipment, so we do not necessarily see what is going on with them.
What's my experience with pricing, setup cost, and licensing?
They are fairly priced.
What other advice do I have?
I would recommend Dell PowerEdge Rack Servers. I would advise having a good relationship with Dell, and they will support you above and beyond.
Overall, I would rate Dell PowerEdge Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Manager at a media company with 201-500 employees
The components last a long time and I have never had to call support
Pros and Cons
- "I like the iDRAC feature. I have also seen long life from each part and haven't had to call support, as far as I remember. I use competitors like HPE and we need spare parts every year."
- "The BIOS interface could be improved; it is very poor. PowerEdge is very good overall, but if you compare the BIOS interface with HPE, it is not very good."
What is our primary use case?
I'm using the server for Exchange and it gives me good performance.
What is most valuable?
I like the iDRAC feature.
I have also seen long life from each part and haven't had to call support, as far as I remember. I use competitors like HPE and we need spare parts every year. I have been using this server for 10 years and haven't faced any problems with the hardware or performance.
What needs improvement?
The BIOS interface could be improved; it is very poor. PowerEdge is very good overall, but if you compare the BIOS interface with HPE, it is not very good. HPE's is very advanced but Dell's is very simple.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for about 10 years.
What do I think about the stability of the solution?
The stability is about a seven out of 10.
What do I think about the scalability of the solution?
It is scalable, but we are not planning to get more PowerEdge servers. We are planning to go with hyper-converged. We are looking to extend our environment and deploy a new DR site.
We have multiple locations and about 400 users.
How are customer service and support?
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them about PowerEdge.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I didn't have a previous solution, but I work with HPE servers at the same time. There is no major difference between them in performance or specifications. I prefer Dell for its warranty, which is very good here in Egypt. I am able to extend my warranty for one or two years.
How was the initial setup?
For me, the setup was easy.
The only maintenance is cleaning it and adding hard disks.
What about the implementation team?
I did it, as a system admin, with my team of three people: technical support and our help desk team.
What's my experience with pricing, setup cost, and licensing?
Dell is somewhat more expensive than HPE.
Which other solutions did I evaluate?
In terms of money, if I compare a cloud system and an on-premises server like PowerEdge, if I rent the same type of product in the cloud for 10 years, it will cost more than if I get a PowerEdge server for five years.
What other advice do I have?
If you invest in your network, it will be advantageous.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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