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Platform and Backup Support Senior Manager at a financial services firm with 1,001-5,000 employees
Real User
May 11, 2022
A centralized data processing solution that offered immediate ROI
Pros and Cons
  • "The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge has helped to reduce data processing time by 20%."
  • "When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server, reducing operational cost, maintenance, and improving availability of the environment by 30 to 40%, while increasing functionality from 92 to 93% up to 98 to 99%."
  • "Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly."

What is our primary use case?

We used PowerEdge Rack Servers to transfer all of our physical servers and legacy systems into a virtualized environment on VMware. 

How has it helped my organization?

When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server. This reduced the operational cost, maintenance, and availability of the environment by 30 to 40%.

This solution's analytics have helped to decrease downtime. We were previously maintaining functionality by 92 to 93%, and this has increased to 98 to 99%.

What is most valuable?

The security features that PowerEdge provides have been very useful for our environment. We have integrated iDRAC Telemetry with our internal centralized monitoring tool, HPSM.

The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge helped to reduce the data processing time by 20%. The system's management frameworks enabled us to progress towards full automation. 

For how long have I used the solution?


Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. We have almost 800 servers hosted on PowerEdge as well as almost all major banking applications. 

How are customer service and support?

I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly. 

Which solution did I use previously and why did I switch?

We previously used HPE servers, but found that Dell offered enhanced features in comparison and was the best option in Saudi Arabia. Dell offered stability and scalability. 

How was the initial setup?

Deployment took approximately a week. Initially, we required three people to do the deployment. After the deployment, we have three people dedicated to doing operations and maintenance.

What about the implementation team?

The initial setup was completed by Dell.

What was our ROI?

Within 24 months, we saw return on investment by using this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good compared to other products. 

What other advice do I have?

I would recommend PowerEdge Rack Servers because it is very stable and easy to deploy, manage, and maintain. It also offers reliable performance. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851933 - PeerSpot reviewer
Vendor Account Manager at a comms service provider with 201-500 employees
Real User
May 10, 2022
Centralized storage solution that has minimized downtime and allowed us to solve problems remotely
Pros and Cons
  • "This solution keeps us up and running and reduces downtime. PowerEdge helped us to reduce data processing time. The PowerEdge systems management frameworks enabled us to progress towards full automation."

    What is our primary use case?

    We use this solution for our SAP system to catalogue our sales, sales products and pricing. We also use this solution for all Microsoft applications. 

    How has it helped my organization?

    The patches that are often released for this solution help us stay on top of our game, which is essential as we provide solutions to the government.

    This solution keeps us up and running and reduces downtime. PowerEdge has helped us to reduce data processing time. The PowerEdge systems management frameworks have enabled us to progress towards full automation. 

    What is most valuable?

    The automatic updates provided in the system have been the most valuable. The notifications that get sent out help us keep on top of making sure security patches are updated weekly.

    The iDRAC commentary embedded in this solution allows our IT department to detect problems whenever and wherever they arise. They are then able to resolve these problems from a remote location 80% of the time.

    This solution does everything we need to do. 

    For how long have I used the solution?

    I have been using this solution for two years. 

    What do I think about the stability of the solution?

    This is a stable solution. 

    What do I think about the scalability of the solution?

    This is a scalable solution. We have 35 employees who focus primarily on sales. 

    How are customer service and support?

    The technical support for this solution is good. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward. The solution's deployment team that assisted are on top of their game. They are easy to contact and set it up fairly quickly.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for this solution is competitive compared to others on the market.

    What other advice do I have?

    Our IT department have not had any complaints using this solution and have preferred its performance compared to what they used to use.

    I would rate this solution a ten out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dell PowerEdge R-Series
    July 2026
    Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
    906,852 professionals have used our research since 2012.
    Dragan Lazic - PeerSpot reviewer
    Information Technology Manager at The Gateway Engineers, Inc.
    Real User
    Top 5
    May 8, 2022
    Memory processing and storage solution that has increased staff productivity by 25%
    Pros and Cons
    • "This solution is really reliable, the storage functionality is our favourite feature, it is easy to work with, maintain and deploy, and it has helped decrease production down time by 25%, increased staff productivity by 25%, and reduced data processing time in our organization by 10%."
    • "The data analytics for this solution could be improved."

    What is our primary use case?

    We specifically used the VMware and ESX host.

    How has it helped my organization?

    The system integration details are our favourite feature and the fact that we can maintain and control the systems remotely.

    The iDRAC Telemetry for monitoring the PowerEdge system is useful. Some of our servers are not in our data centers so we are able to manage them remotely, in case of an outage or any other problem.

    What is most valuable?

    This solution is really reliable. The storage functionality is our favourite feature. I would rate this solution a ten out of ten when it comes to running the latest high-demand applications. It is easy to work with, maintain and deploy. 

    Lastly, this solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge have helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%. 

    What needs improvement?

    The data analytics for this solution could be improved. 

    For how long have I used the solution?

    I have been using this solution for 15 years. 

    What do I think about the stability of the solution?

    This is a stable solution. It offers reliability and we have not had any outages. It improves with every generation. 

    What do I think about the scalability of the solution?

    This is a scalable solution. We have 200 employees making use of a full stack of applications supported by this solution. 

    How are customer service and support?

    I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a shortage of parts. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is straightforward. Deployment took two days. We implemented new power servers in a cluster one by one. 

    What's my experience with pricing, setup cost, and licensing?

    This solution is reasonably priced and licenses are easy to acquire. 

    What other advice do I have?

    The PowerEdge system management frameworks have enabled our business to progress towards full automation. This has freed up time to focus on different parts of the business, rather than constantly monitoring issues.

    I would rate this solution a nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1068876 - PeerSpot reviewer
    IT Director at a manufacturing company with 201-500 employees
    Real User
    May 8, 2022
    Is stable and includes security features such as firmware, drift protection, and systems management
    Pros and Cons
    • "PowerEdge is one of the top solutions when it comes to the security features that it provides including firmware, drift protection, and systems management."
    • "One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there."
    • "One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work."

    What is our primary use case?

    We use this solution for our on-premises infrastructure to mainly provide office support and data storage.

    How has it helped my organization?

    We use it for data storage and it allows for easy access to the data on-premises. It has helped increase staff productivity.

    What is most valuable?

    PowerEdge is one of the top solutions when it comes to the security features that it provides including firmware, drift protection, and systems management.

    It's a pretty nice system. You can log in to iDRAC, you can look at the logs, the temperature, etc. Essentially, all of the metrics of the server are there, so you can get a complete view and immediately know what's going on.

    What needs improvement?

    One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there.

    For how long have I used the solution?

    I've used PowerEdge Rack Servers on and off for about 20 years.

    What do I think about the stability of the solution?

    It's very stable. I would give it a ten out of ten. The system is pretty redundant, so we never really have any downtime.

    What do I think about the scalability of the solution?

    We have about 250 users. It's used 90% in the company, in terms of our infrastructure. We do not plan to increase usage because we're moving more things to the cloud. We're trying to reduce our server footprint on-premises.

    How are customer service and support?

    Dell's technical support is pretty good. I'd give them a ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We've always switched between Dell and HP, depending on the current state and the cost. The reason for switching is primarily the cost involved.

    How was the initial setup?

    The initial setup is not intuitive. The first one took a while, but after that, we were done within an hour.

    When deploying the PowerEdge solution, we were able to use the automated server and OS deployment features, but I had to talk to Dell support. They had to walk me through it. However, once you do it once, it becomes very easy.

    What about the implementation team?

    We implemented it ourselves with help from Dell's technical support.

    For deployment and maintenance, we need one person.

    What's my experience with pricing, setup cost, and licensing?

    When you compare public cloud solutions to PowerEdge in terms of cost, initially the cost of Dell servers or Dell technology was really high. However, right now it's on par and maybe even cheaper when we use Dell hardware. If we don't swap it out in three years and stretch it to four or five years, then we can get even more of an ROI versus cloud cost.

    Which other solutions did I evaluate?

    We've always chosen HP or Dell depending on the year, the product, and any promotions offered by the respective companies. We generally use Dell laptops, so by default we often go with Dell servers as part of the ecosystem.

    What other advice do I have?

    I highly recommend Dell PowerEdge Rack Servers; they are solid. If you do your due diligence and do your homework or your janitorial work, they'll never break.

    I would give this solution a ten on a scale from one to ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1851828 - PeerSpot reviewer
    Network Administrator at a manufacturing company with 10,001+ employees
    Real User
    May 6, 2022
    Effective storage solution that helped reduce our rack footprint and power consumption
    Pros and Cons
    • "This solution has helped us reduce our rack footprint. It reduced our power consumption including size and weight."
    • "We are leaning away from this particular product because Dell's VxRail solution makes us buy four nodes at a time which is not scalable. Other solutions such as Cisco offer more innovation on this front."

    What is our primary use case?

    I use a mixture of versions of this solution including R440 and R430.  I also use FX2S for the blade chassis and FC630 and 640 for the actual blade servers.

    We use the blade solution as a host cluster environment for virtualization of multiple servers and the standalone R440 and 430 for best practice when we don't want to necessarily complete virtualization. We use physical servers in different locations in order to have different firewall contexts, so we can push data across. We use the physical servers as simulated distant ends in a test environment out at the actual sites.

    How has it helped my organization?

    This solution has helped us reduce our rack footprint. It reduced our power consumption including size and weight. For example, we could increase the number of systems we were deploying in Iraq if we needed to. 

    The solution decreased the time it takes to deploy systems due to needing less hardware. When we started to manage all of our servers in a cluster, it increased our oversight management. Ease of management with a smaller hardware footprint has equaled faster deployment.

    What is most valuable?

    The most valuable feature of this solution is the fact that it is a reliable server and does the job we implemented it to do. 

    What needs improvement?

    We are leaning away from this particular product because Dell's VxRail solution makes us buy four nodes at a time which is not scalable. Other solutions such as Cisco offer more innovation on this front. 

    The switching for this solution is lagging behind other products. Cisco has built the best iOS that other solutions need to match. Dell has recently done an overhaul to allow networking switches but it still can't scale the way we need it to. 

    For how long have I used the solution?

    I have been using this solution for seven years. 

    What do I think about the stability of the solution?

    This is a stable solution. 

    What do I think about the scalability of the solution?

    Blade servers are not scalable anymore.

    How was the initial setup?

    The initial setup is not complex but it is counterintuitive, specifically the chassis. The FX2S chassis holds up to four half widths blades and has a pre-built two-module network card and eight ports that mirror each other.  

    The PCIe slots on the back of the chassis are hardwired and challenging to set up.

    We did not use the automated server of OS deployment features. We installed the hardware and then installed the software manually. We are a dark site. Dell could be a little bit more friendly to dark site management. There's a huge customer base out there that just cannot utilize a lot of their solutions in a classified environment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for this solution is reasonable. We pay a basic premium with a military premium on top of that. 

    What other advice do I have?

    This solution has met my needs. We have not run with the latest versions of this solution due to security concerns. 

    This solution has helped me to view the health and status of our environment in a user-friendly way. The TPM features have helped us a lot because, from a configuration management standpoint, there are trusted platform modules that operate consistently.

    For anyone considering this solution, I would recommend looking into all the finer details to understand how it could be integrated. Ensure every facet of the solution is going to meet your needs.

    I would rate this solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1332702 - PeerSpot reviewer
    Field Solution Architect at a financial services firm with 501-1,000 employees
    Real User
    Nov 5, 2020
    Very scalable, delivers on promises, and offers good terms
    Pros and Cons
    • "The solution delivers what it promises. You look at the specs and it delivers them."
    • "Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package."
    • "There's really nothing special about it, and Dell doesn't make servers that are any better than anybody else's."

    What is our primary use case?

    We primarily used the solution for the servers. It's a node among many in a multiprocessor, supercomputer environment. It's a very verified application. The customer uses a lesser file system, which means that one file system is shared among the entire installation. You're not going to see that very often in your career unless you're in that business. It's a multi-node, high-performance computing file system. It's Linux based.

    What is most valuable?

    It fit the requirements of the client, that's really all that it was for us. It could deliver the IOPS and the local storage that was required. It could have been anybody else, Lenovo, IBM, HP, etc. We were Dell's number one reseller in Canada and probably worldwide. We got very favorable terms and that also helped with the decision.

    What needs improvement?

    The only way you could improve it is, for the purpose of HPC installations, is IOPS and the only way to improve it is to get a more powerful machine to deliver more IOPS. Basically, you need more CPUs and you need more RAM and you need a faster backbone. We were running on 100 gigabits Infiniband.

    Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package.

    For how long have I used the solution?

    I'm recently retired, however, I did work with the solution on one of my last projects which lasted a few months.

    What do I think about the stability of the solution?

    The solution delivers what it promises. You look at the specs and it delivers them. If it doesn't deliver you move onto another model.

    There's really nothing special about it, and Dell doesn't make servers that are any better than anybody else's. The prime reason we chose it is that it delivers what it promises to deliver in terms of IOPS and the price right for us because when you're a platinum level reseller for a server company, they will give you very favorable terms especially in this time of a pandemic, hardware sales are down across the board for the entire industry.

    What do I think about the scalability of the solution?

    It's very scalable. That's the whole idea. When you want to add more computation power to the platform you just throw in another act of compute nodes and storage.

    How are customer service and technical support?

    I've never used technical support. Out-of-the-box it works, and if it doesn't, then the client deals with it directly. The equipment is sold to them so they own the serial numbers and they own the service contracts, so if anything went wrong during the installation the client would take care of them, not us.

    Which solution did I use previously and why did I switch?

    We've worked with HP, Cisco, Lenovo, and IBM in the past. We always choose the solution that makes the most sense for our clients.

    How was the initial setup?

    We handed over the complete installation in September. We started in August. It takes time. You're coming into an empty room. You have to have power, you need the AC for the equipment there that has to be moved out. It takes time. The racks were pre-populated in Toronto and shipped to Montreal, and then in Montreal, they were set up and powered. We had liquid cooling and radiators on the rear of the cabinet for the heat.

    We've done many of these installations, and it's pretty routine. There's nothing complex about it. The complexity is mostly that there are so many key parts in terms of getting it delivered on-site. There are so many parts from so many different vendors and there are penalties if you don't deliver on time. Nobody wants to pay penalties.

    What's my experience with pricing, setup cost, and licensing?

    I didn't deal with the pricing, and therefore don't know the exact costs. 

    However, they would compete with pricing on the market. Even if HP made an equivalent platform, and they do, we wouldn't get good terms. They're all pretty well in the ballpark range in cost and the variation. The list price might be 10%. They know what the competition is doing so they don't want to price themselves, the values, off the list of potential. If I'm looking at servers that deliver so much IOPS and they price themselves out, HP knows what Dell is doing and Dell knows what HP is doing.

    What other advice do I have?

    My company partners with Dell.

    I'm recently retired, however, I did most of the infrastructure, backup storage, and high-performance computing. I was in pre-sales. I was a solution architect. Therefore, I'm not an end-user.

    We only used Dell for the servers. We used Seagate for storage. They have hard drives. They've been in the hard drive business for 40 years.

    My biggest piece of advice for those considering the solution is to make sure they are delivered on time. When clients are spending $50 million for an installation and you say it's going to be ready September 15th, it better be ready September 15th. One of the main reasons stuff's not ready is because parts are missing. That means you can't deliver a complete solution. If you're missing a box of spare hard drives, they're just spares, they're not preventing the installation, however, they're missing, and therefore you haven't delivered the product.

    Overall, I'd rate the product ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    it_user1388232 - PeerSpot reviewer
    Senior Manager at Express Systems Limited (ESL)
    Real User
    Aug 12, 2020
    Easy to set up and the remote management capability is good
    Pros and Cons
    • "The most valuable features are remote management and iDRAC."
    • "This is a quality product that can be customized for our clients."
    • "The design, in terms of power efficiency, can be improved."

    What is our primary use case?

    We are a solution provider and this is one of the storage products that we implement for our clients.

    What is most valuable?

    The most valuable features are remote management and iDRAC. Manageability is definitely one of the good points for Dell servers.

    This is a quality product that can be customized for our clients.

    What needs improvement?

    The design, in terms of power efficiency, can be improved.

    Improvements should be made in terms of field expandability. Scalability, in general, has room for improvement.

    Support for virtualization support can be better.

    For how long have I used the solution?

    I have been working with Dell Rack Servers for about 15 years, since 2004.

    What do I think about the stability of the solution?

    The Dell PowerEdge Rack Servers are definitely stable. Once we start one, we don't shut them down. The run for three, four, or five years at a time, and the performance does not decrease.

    What do I think about the scalability of the solution?

    It is easy to scale, although when the server is built, you need to include options for future expandability. In cases where we create room in advance, it is easy. Otherwise, there can be some difficulty.

    How are customer service and technical support?

    The local support in Dhaka is very good and we are happy with it.

    Which solution did I use previously and why did I switch?

    I have worked with a variety of Dell PowerEdge models including 1850, 2850, 2900, 2950, 5710, 720, and 740.

    How was the initial setup?

    The initial setup is very easy, as is the management. The time required for deployment depends on the environment and requirements. For example, it will differ based on whether it is a cluster deployment versus a VM implementation.

    Which other solutions did I evaluate?

    We also work with similar servers from HPE and Cisco. Many of the features and capabilities are the same. The suitability of one product over another depends on the specific requirements.

    What other advice do I have?

    In summary, this is a good product and I have had a good experience with it. 

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2380632 - PeerSpot reviewer
    System Engineer at a cloud solution provider with 1-10 employees
    Real User
    Mar 26, 2024
    Offers robust performance and scalability but may require upgrades for improved energy efficiency and may experience stability issues with older hardware
    Pros and Cons
    • "Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself."
    • "There is potential for enhancement in terms of its overall upgradeability."

    What is our primary use case?

    We primarily utilize Dell PowerEdge Rack Servers as hosts for virtual machines.

    How has it helped my organization?

    We opted for the OCP primarily due to its exceptional modularity. With compute nodes and storage nodes sharing the same form factor and rack, it simplifies maintenance tasks. Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself. This user-friendly design streamlines operations, particularly for individuals with limited training in server management.

    Our older PowerEdge servers consume significant amounts of power due to their age.

    In terms of high performance, there hasn't been any improvement or decline. We have sufficient redundancy to tolerate the loss of multiple nodes without any impact.

    In terms of productivity, we have the capability to interface directly with the servers when necessary, eliminating the need for remote access.

    What needs improvement?

    There is potential for enhancement in terms of its overall upgradeability.

    For how long have I used the solution?

    I have been using it for five years.

    What do I think about the stability of the solution?

    In terms of stability, overall it has been satisfactory, although we encountered some issues due to outdated hardware. At one point, we experienced failures likely stemming from aging components, such as a faulty CPU that led to the shutdown of certain virtual machines.

    What other advice do I have?

    It fulfills its intended functions, but we haven't identified any advantages to the additional features. Overall, I would rate it seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2318322 - PeerSpot reviewer
    ITAdministrator at a manufacturing company with 11-50 employees
    Real User
    Jan 1, 2024
    Offers seamless integration, rock-solid stability, and efficient customer support
    Pros and Cons
    • "The product is well-rounded and has been effective in meeting our needs."
    • "I would like for PowerEdge Rack Servers could be a bit more compact."

    How has it helped my organization?

    I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

    What is most valuable?

    The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

    What needs improvement?

    For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

    For how long have I used the solution?

    I have been working with Dell PowerEdge Rack Servers for 12 years.

    What do I think about the stability of the solution?

    The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

    How are customer service and support?

    I would rate the support as a ten out of ten.

    What was our ROI?

    Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

    What's my experience with pricing, setup cost, and licensing?

    In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

    What other advice do I have?

    Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
    Real User
    Nov 22, 2022
    Very user friendly and stable; straightforward setup
    Pros and Cons
    • "I've never had any down time with this solution and it's very user friendly."
    • "The analytics reports could be more useful."
    • "I'd like to see improvement with the analytics reports, they could be more useful than they currently are."

    What is our primary use case?

    Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

    What is most valuable?

    I've never had any down time with this solution and it's very user friendly.

    What needs improvement?

    I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

    For how long have I used the solution?

    I've been using this solution for three years. 

    How are customer service and support?

    We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

    How was the initial setup?

    The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

    Which other solutions did I evaluate?

    When we were looking for a solution we also evaluated HPE ProLiant.  

    What other advice do I have?

    I rate this solution an eight out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.