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reviewer2316993 - PeerSpot reviewer
System Engineer at a computer software company with 201-500 employees
Real User
Nov 30, 2023
Easy to manage and configure with good on-site resilience
Pros and Cons
  • "It's helped us reduce unplanned downtime."
  • "We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more."

What is our primary use case?

We are using the solution for our virtualization environments. We are using a VMware environment and some hypervisor environments, and we are using this for that purpose.

How has it helped my organization?

With virtualization, you have a lot of freedom to manage the environment. We have a lot of requests coming in, a lot of machines to build, as well as some dev servers, test servers, et cetera. There is also the protection of all the systems. Compared to the cloud, if you have your own bare metal in your own office, that's cheap. That's one of the real advantages.

What is most valuable?

We can manage and configure all the storage systems ourselves. We have a lot more liberty there. When we add more things like storage servers, we can manage the backup. We are on the safer side since we have our own infrastructure and we have a good backup mechanism. It's more easy and more convenient for a system admin to manage these environments.

Poweredge has helped our organization. The model we're using is great. We had issues with an older model, however, this new one has been good. We have some production environments in our system. We shifted those to the new systems, and so far, I'm happy with the performance.

The power is cyber resilience is good. So far, with the security upgrades, it's quite good.

We have three or four servers and so far, it's going very well.

It's helped us reduce unplanned downtime. We have PowerEdge in collaboration with VMware. That's going well so far. We can utilize various features, like, B Motion, et cetera, to manage zero downtime.

What needs improvement?

I'd need to research the product more. Maybe it needs a little bit more support. We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more. Some hypervisors don't seem to have any extra storage. However, it may already be there, and I haven't found it yet.

Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for almost two years.

What do I think about the stability of the solution?

It's great. It's stable so far. I have not experienced any issues with stability, so I would definitely say it's good.

What do I think about the scalability of the solution?

From a scalability point of view, we are using the servers in cluster mode. It's great so far. We can migrate workloads and do whatever we want to do, including updates, with zero downtime.

How are customer service and support?

Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are always there.

Everyone is great. They really care about their customers. They have offices in Pakistan, the Netherlands, and Germany. They really try to understand the Pakistani market.

Which solution did I use previously and why did I switch?

We did not previously use a different server. I've always used Dell.

What was our ROI?

We've reduced downtime. The cost is also a big factor. When you have good servers in-house with power backups, you are able to save quite a lot of money compared to the cloud.

What's my experience with pricing, setup cost, and licensing?

We have a customer relationship with Dell. We have a good account manager that can help in terms of pricing.

Which other solutions did I evaluate?

Three or four months ago, we ordered a new Dell PowerEdge. I do not recall evaluating other options.

What other advice do I have?

We have more control and are saving money as compared to the cloud, which helps with long-term planning. The last Dell PowerEdge is in our local office. I've given our team the servers to do with them as they want.

I'd rate the solution nine out of ten.

I can't wait to learn more about their technology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2072877 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Reseller
Feb 7, 2023
Resilience has helped to reduce unplanned production downtime
Pros and Cons
  • "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
  • "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."

What is our primary use case?

We use them for general Windows deployments for domain controllers, file print servers, and database servers.

How has it helped my organization?

PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.

What is most valuable?

The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.

Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.

The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.

What needs improvement?

Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.

Also, they could try to reduce heat generation.

For how long have I used the solution?

I've been using Dell PowerEdge Servers for about 20 years.

What do I think about the stability of the solution?

They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.

What do I think about the scalability of the solution?

We've not had to scale them up from what we've deployed, generally.

But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.

How are customer service and support?

Dell's technical support is generally pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.

What was our ROI?

The servers that we've deployed have all been in place for long enough to give us a full return on their value.

What's my experience with pricing, setup cost, and licensing?

The pricing is usually in line with what we expect from Microsoft.

What other advice do I have?

To protect our systems from malware and other firmware attacks we use third-party tools.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
reviewer1369371 - PeerSpot reviewer
Professor at a university with 1-10 employees
Real User
Jul 15, 2022
Processes massive data sets and improves the performance of our targeted workloads
Pros and Cons
  • "We were running out of memory, and that was the first time we heard of a solution that supports a terabyte of core memory. That was the primary reason we got the first box. We've stayed with it since then because we have so many Dell workstations."
  • "PowerEdge servers powered by Intel are highly stable; some of them have stayed on for two years without ever rebooting."
  • "Capacity and performance could always be improved."

What is our primary use case?

I work at a university in a research environment. We use PowerEdge powered by Intel servers to run geophysics simulations that stay in the system for a long time. The servers are used to image and process massive data sets. We develop code that requires a moderate amount of power, so that's why we use the racks. 

We currently have between five to ten units, but some of them are down. It's mostly graduate students and a few faculty using them, and we primarily run Linux. The built-in security features aren't really an issue because everything is behind the university's firewalls. We don't have to worry about it because they have a dedicated IT security department. We can dial in from the outside, and we have all kinds of VPN solutions.

The university provides us with batteries and power supplies. They often run for more than a year without any failures, so power isn't a problem. 

We are working with Intel's Xeon scalable processor, but I'm not sure which models we are using. We typically buy the most advanced processor available when we purchase the racks. 

At this time, we have no plans to switch to cloud servers because it's not as comfortable as having an on-premises rack. Also, there are some security restrictions associated with some of our applications, so we can't transfer the data to the cloud. We work with a lot of data, so we prefer local resources because of the security and the speed. 

It does the job for us. We know it's not a high-end product, but it's good enough. We are looking at getting another box. The next series should be 940. The step is not as big as we expected after having the 930 for several years now. We're thinking about getting another one from Dell, but I'm waiting to see what will be available. We are looking for a 4U rack, fully loaded with CPUs and disks. And we have a disk farm outside that we connect to the server, so we can store a lot of data locally. 

How has it helped my organization?

We've had no problems with high-performance workloads on our Dell racks. We use the standard software like Intel compilers plus our in-house code, OpenMP, Pilot Processing, and MPI. Intel's Xeon processors improve the performance of our targeted workloads, which is crucial for us. 

We buy the strongest CPUs and run the Intel compiler. We usually run heavy code, so we're working on traditional software languages like Fortran and C. These are heavy applications that run on this cluster.

What is most valuable?

We started working on Dell servers more than a decade ago. I think it was the 910 version, and its main advantage was the ability to load a lot of in-core memory into the box. It's irrelevant today because everybody can provide as much as they want, but we had memory issues in the beginning. 

We were running out of memory, and that was the first time we heard of a solution that supports a terabyte of core memory. That was the primary reason we got the first box. We've stayed with it since then because we have so many Dell workstations.

Dell servers are easy to use. We've never had a problem. We do more hardware work with workstations, including adding and replacing cards. It's easy compared to what we used to do with screwdrivers years ago. 

What needs improvement?

Capacity and performance can always be improved. 

For how long have I used the solution?

I have been using Dell servers for nearly 15 years. 

What do I think about the stability of the solution?

PowerEdge servers powered by Intel are highly stable. Some of them have stayed on for two years without ever rebooting. Usually, they only reboot for maintenance or something happening in the building, but it is not due to a failure of the machine. Stability is essential because we have jobs that sit on the system for a couple of days.

How are customer service and support?

I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution. Sometimes we use the Dell knowledge base or community groups, but we rarely need to contact someone.

How was the initial setup?

Deploying the PowerEdge Rack Servers wasn't a problem. We just plug it into the rack with help from the university computer center. They let us know where to put it and connect it to the required network.

We take care of all the software, like the operating system, permissions, local security, data access, etc. This is all Linux-based, and we have experience, so it's straightforward. For maintenance, we use Dell's OpenManage console a little to tweak the configuration for performance, but we generally set up the system and let it go. We only update the operating system once a year and upgrade the environment.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. You have to pay if you want quality. When we purchase something, we have to do some market analysis, and I haven't seen a significant difference compared to other solutions.

Which other solutions did I evaluate?

I'm used to Dell equipment, and the local network is mainly based on Dell workstations connected to the servers. The other servers are usually IBM and HP. I haven't seen any major difference that would justify switching to other vendors.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851948 - PeerSpot reviewer
Sr. Principal Product Manager at a tech services company with 5,001-10,000 employees
Real User
May 19, 2022
Has integrated management and can handle compute- and network-intensive workloads
Pros and Cons
  • "The PowerEdge systems management frameworks have enabled us to progress towards full automation when it comes to managing PowerEdge."
  • "All of the customers are pretty happy with the Dell PowerEdge Rack servers."
  • "There needs to be more flexibility for business options."

What is our primary use case?

We use this solution for data protection and for securing customer data using a solution from Veritas Technology and Dell's hardware.

How has it helped my organization?

The PowerEdge systems management frameworks have enabled us to progress towards full automation when it comes to managing PowerEdge. Especially on the security front, we extensively rely on the APIs provided by Dell management systems, and we do integrate it with our software.

In terms of operations, this gives a lot of flexibility. Also different customers have different choices and options, and we can enable different security modes and options for our customers using these features.

What is most valuable?

The features I've found to be most valuable are integrated management, hardware flexibility, and the latest technology that Dell brings to the table.

We deploy PowerEdge servers in a hyperconverged environment, and often, the workloads are compute- and network-intensive workloads. The PowerEdge servers are capable of taking on more workloads and offering more benefits to the customers.

We extensively rely on PowerEdge servers' security features, and we use APIs offered by Dell systems so that we can enable those security features depending on customer requirements.

iDRAC Telemetry does offer a lot of capabilities, and we expose those capabilities to our customers. We use iDRAC extensively for managing the systems, report generation, understanding firmware deviation and drift, and many other capabilities.

What needs improvement?

There needs to be more flexibility for business options.

For how long have I used the solution?

I've been using it for the past five years.

What do I think about the stability of the solution?

It's a pretty stable solution; no issues have been reported. All of the customers are pretty happy with the Dell PowerEdge Rack servers.

What do I think about the scalability of the solution?

It's scalable. The hyperconverged solution is all about scaling based on customer demand. Our software and the Dell hardware are pretty linearly scalable, which helps our customers have a predictable way of expanding to address increased demands.

We have storage and backup administrators in the data centers and enterprise world who use this product.

We definitely want to increase usage and accelerate and expand more.

How are customer service and support?

Technical support is awesome. Every time we have run into some typical third party firmware issues, which may not be Dell's problem, we have always got great support from Dell. I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty straightforward. We haven't run into any complexities when setting up Dell systems for our end-customers.

For the deployment, one person is sufficient to handle it without any hassles.

The maintenance and management are pretty simple, and an administrator can manage hundreds of these systems efficiently.

Deployment typically takes no more than 20 to 25 minutes maximum if the customer is ready with the network and has taken care of any other environments.

We definitely want to leverage the automation capabilities in terms of deployment because the deployment times will be even less. Moving forward, that's the plan.

What about the implementation team?

We implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

I don't see any issues with respect to licensing. It's power-efficient, so it's beneficial to the customers price-wise. There are no costs in addition to the standard licensing fee.

Which other solutions did I evaluate?

We looked at well known server vendors. The main reason we went with Dell PowerEdge servers is the stability of the product.

The predictable linear scale and the fact that most of our customers love Dell hardware were the other reasons.

Also, if we integrate and support Dell hardware, then it stands to reason that our solution will also get a wider read option.

What other advice do I have?

The biggest lesson I've learned is that with modern technology the parameters are rapidly changing. So, you have to make sure to look at all the current and future growth requirements and evaluate accordingly.

I recommend Dell PowerEdge Rack servers and rate them at ten on a scale from one to ten. Go with the latest technology, the latest server, and the firmware that's offered by Dell. Leverage all the scalability features, which are built for the next generation, that is, for hyperconverged and cloud type of deployments.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852674 - PeerSpot reviewer
Systems Administrator at a computer software company with 5,001-10,000 employees
Real User
May 17, 2022
Great performance, reduces unplanned production downtime, and handles high-performance workloads
Pros and Cons
  • "It's allowing us to scale out a lot faster than before."
  • "The pricing was extremely competitive, and it's one of the big reasons why we went with Dell."
  • "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm that specific systems are selected."

How has it helped my organization?

We're having increased performance. That's one of the big reasons we went with these PowerEdge servers.

What is most valuable?

The iDRAC that comes with the systems is great. It allows us to scale out a lot faster than before.

PowerEdge servers are good for handling and evolving high-performance workloads. We get everything that we need.

The biggest needs within our company are performance, stability, and support. If and when something goes wrong hardware-wise, a quick resolution is always a wonderful thing to have.

We do not use Dell's memory in our PowerEdge environment. We do use them separately.

PowerEdge Rack Servers have helped to reduce unplanned production downtime. The firmware updates that have been pushed out have reduced the amount of DIMM memory failures or false alarms. That's been really good. That's the main concern we have.

What needs improvement?

In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.

For how long have I used the solution?

We've been using these PowerEdge rack servers for about two years now.

How are customer service and support?

The technical support is good.

Whenever we ask for clarification on an action plan, we get the required feedback so that we can make informed decisions on our end. We'd love it if they'd keep up with the process that they currently have.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched over to Dell as they were highly competitive in their pricing, and their specs were either identical or gave better performance than some of the other options we were looking at.

What's my experience with pricing, setup cost, and licensing?

The pricing was extremely competitive, and it's one of the big reasons why we went with Dell.

We use the servers on multiple of our data centers located throughout the United States, and the performance and stability of these systems have been phenomenal.

What other advice do I have?

We did not consider public cloud services before choosing PowerEdge DRAC services.

Performance-wise, hardware-wise, it is solid, however, it could use some improvements around iDRAC. Therefore, I would rate the solution eight out of ten.

For those considering the solution, I would advise starting by doing some research. The system is incredibly stable and performs similarly to other systems that we're reviewing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852455 - PeerSpot reviewer
Architect with 51-200 employees
Real User
May 17, 2022
Cost-effective, reliable, and helpful management frameworks
Pros and Cons
  • "PowerEdge helped to reduce our customer’s data processing time."
  • "PowerEdge systems management frameworks enable us to progress towards full automation when it comes to managing PowerEdge."
  • "We do encounter power supply failures from time to time."
  • "We realize that the power supply may be a weak link when running high loads constantly."

What is our primary use case?

We primarily use the solution for compute servers. We use them as compute servers to run our virtual machines on-load, mainly on VMware.

What is most valuable?

The R6 series has been very valuable as it's more cost-effective and it has a lot of features. Based on the requirements, we found the R6 Series would be best suited for our customers. Reliability-wise, it's also great.

PowerEdge is for handling the evolving needs of high-performance workloads, including VDI, AI, and SAP. We did run PowerEdge servers with virtual workloads, especially on VDI. We realized that SSD is necessary, especially with VMware vSphere platforms as the IO requirements are quite high.

In terms of security, there’s been no issue from our side. In terms of BIOS, it is secure and we can go and log into BIOS to change certain settings.

PowerEdge is good for energy consumption. PowerEdge Servers run on optimal voltage. Compared to other competitors or other brands, the power rating is great.

We use iDRAC for many years already. It's an item we need to buy. We’ve had no problems so far. We use it for monitoring purposes to configure SNMP and the servers.

PowerEdge analytics helped to decrease production downtime.

The data points I’d draw attention to for potential customers depend on how much the customer is going to spend. If there is a certain budget, we would plan around their budget. In terms of analytics, most of the time, our monitoring service is able to collect the data metrics already, so having PowerEdge analytics is a complement to our existing monitoring system. While it's good to have, it depends of course on the customer's budget. If their budget is small, we will take away analytics to save costs.

PowerEdge helped to reduce our customer’s data processing time. In fact, they were getting a lot of data from here, from their data processing. We also partner with some Big Data Analytics which run data points. In terms of PowerEdge, it's running fine except for certain power failures from time to time. In terms of how much they’ve reduced the data processing producing power, I don't have the metrics to comment on.

PowerEdge systems management frameworks enable us to progress towards full automation when it comes to managing PowerEdge. We find it very useful in terms of automation, the setup, and configuration, as it does offer setup and proper checks. With the servers, we just need to set our black bar and then push down the setup and configurations box into PowerEdge and we run after that.

What needs improvement?

We do encounter power supply failures from time to time, however, in terms of operations, the production uptime, the production is not affected, and the SLA is still within the stipulated time.

In the future, we hope that the noise level will be lower.

For how long have I used the solution?

I've used the solution for quite a long while. Likely, it's been more than 10 years.

What do I think about the scalability of the solution?

We've had no issues with scaling so far. We have been using PowerEdge for years and we are able to scale well. For networking, we need to build the network to scale, and it hasn't been a problem.

How are customer service and support?

Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so far.

That said, we would appreciate it if the engineer came down with the parts beforehand so they can resolve hardware issues on the spot.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We deployed many series of PowerEdge for many years. We also used other vendors, including HP and Cisco among others. I would say that in terms of reliability, they are a bit better than Dell in terms of power supplies. 

How was the initial setup?

The deployment time depends on the size of the setup. So far, we haven't had any problems with the setup.

What about the implementation team?

We engage with vendors to do the setup as unboxing PowerEdge and mounting them onto racks. This is especially true if we are talking about hundreds of servers.

Dell can actually do everything in their staging environment, in their warehouse, before shipping everything to customers. We've been quite satisfied with Dell's level of service so far.

What's my experience with pricing, setup cost, and licensing?

The product meets our requirements. Cost-wise, certain configurations in PowerEdge maybe cost a bit extra. Especially the SSD drives.

The cost will increase if we go with the rack-and-stack approach.

What other advice do I have?

We are partners with Dell.

We use the R series, namely R620, 630, then after that 720, 730, and with the XD series as well. We deploy them in data centers. Inside the data centers, there are systems as well as cloud systems; typically the deployment is hybrid.

We don’t use Dell's cloud view for predictive analytics.

I can’t speak to PowerEdge's accelerated tuning in terms of helping to support demanding workloads. We have not used GPU yet.

I'd advise new users to go ahead and assess PowerEdge. Of course, companies need to get their representative to send some metrics, especially the MTBF or certain components on Dell products. We realize that the power supply may be a weak link when running high loads constantly. In terms of other components, there are no issues. 

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kiran Rasukachula - PeerSpot reviewer
Senior Manager IT - APAC at Genesys
Real User
May 17, 2022
Easy to upgrade with great security and lots of features
Pros and Cons
  • "Technical support is very good."
  • "The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features."
  • "The solution should give us an option to add on the new hardware features."

What is our primary use case?

We mostly use Power Servers for our R&D lab where we deploy the labs for developers and other testers to do their high-end testing and more.

How has it helped my organization?

The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features. The deployment and giving access to the end-users have been easy. Overall, the amount of work that the IT team has to invest in came down drastically.

What is most valuable?

There are a lot of features. To be specific, the amount of virtual memory that we can use and the scalability are something that I like much. If you ask me what is the best feature, I would say the scalability. I don't have to invest in the new servers when I can scale this one. That is something which helped us a lot.

PowerEdge is great for handling the evolving needs of high-performance workloads. I'd rate it an eight out of ten.

I would rate PowerEdge’s approach to security with its signed Firmware, drift detection, and BIOS at a ten out of ten. Everything is easy to upgrade. It's easy to maintain and easy to work with.

In terms of energy consumption, it's consuming less than the previous servers.

We use PowerEdge for artificial intelligence applications. Our developers and QA use it and our developers develop the AI feature products.

Using artificial intelligence does solve problems for us in terms of using the servers for our developers.

The PowerEdge Eye Track telemetry for monitoring system data and providing analytics helps us get the job done and makes it easier in terms of monitoring.

PowerEdge has accelerated us in order to help support our demanding workloads.

What needs improvement?

The solution should give us an option to add on new hardware features. For example, the new hardware, specifically the SoCs that come in, and the NB RAMs that are coming, should have that feature as well. The existing ones are okay, however, the older version that we currently use, which is two years old, doesn't have that feature. 

For how long have I used the solution?

I've been in the company for the last six years, and we were using the product even before that.

What do I think about the stability of the solution?

The solution is very stable and serves its purpose.

How are customer service and support?

Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They made sure that they stood by their four spare replacements.

How would you rate customer service and support?

Positive

How was the initial setup?

I was involved in the initial setup of this solution. It was easy.

I was using the Power Servers for the last 14 years and it was transferred from the day I started working on the servers. It was always easy to set up for me and easy to train my employees. However, I don't do that anymore, my staff does it for me. However, it remains easy to set up.

What's my experience with pricing, setup cost, and licensing?

I can't comment much on the licensing as it is not directly from Dell. It's our partner's pricing that we have to depend on. Pricing is competitive compared to others in the market.

What other advice do I have?

I'm not sure which model we use, it's been three years.

We do not use the cloud and new predictive analytics.

I'd advise other potential users to go for it and evaluate it with the other vendors. However, in my experience, PowerEdge stands out.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852578 - PeerSpot reviewer
Systems Administrator at a manufacturing company with 51-200 employees
Real User
May 16, 2022
Has helpful monitoring and has a lot of flexibility for scaling
Pros and Cons
  • "The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me."
  • "Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office."
  • "The servers get slower at the end of their life cycle. The technology needs to evolve."

How has it helped my organization?

We used PowerEdge as our main servers for all things virtual and as our file servers as well. We had a lot of VPN users as most of the company is remote. There wasn't as much lag time when dealing with file transfer, specifically in the office. Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office.

What is most valuable?

The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me.

As for handling the evolving needs of high-performance workloads, PowerEdge has a lot more flexibility for scaling. It has everything that you would want for a business that's growing.

In terms of PowerEdge's approach to security with its firmware and drift detection, there have been no issues with any updates or security breaches.

The company had to move to a new building, and one of the main concerns was energy consumption. As far as I know, there were a lot of eco settings present to make sure that the PowerEdge Rack Servers used the proper amount of energy.

I've had zero downtime in the three and a half years I've been in the company. Prior to my time, I do know that the uptimes of the systems were very long. From all the records and logs of the previous IT administrator, I can see that there were no issues with the servers.

What needs improvement?

The servers get slower at the end of their life cycle. The technology needs to evolve.

Also, when you have separate servers and have to add connections between them, they slow down.

For how long have I used the solution?

I used this solution for about a year and a half since I joined the company. The company was using it at least since 2015.

What do I think about the stability of the solution?

There hasn't been a whole lot of downtime and zero issues with stability.

What do I think about the scalability of the solution?

There's expandability, and you can scale with PowerEdge Rack Servers.

About 80% to 85% of our workforce is remote, and they all use laptops. About half of that comes back to the server through a VPN. There are only about 60 people in the office using the solution on-premises.

How are customer service and support?

I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe three times in the last three years. I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

PowerEdge Rack Servers are pretty standard servers. You put them on the rack, you plug them in, and you set up the settings.

What's my experience with pricing, setup cost, and licensing?

We weren't paying very much, but it was at the end of the lifecycle. We're now using the VxRail hyper-converged infrastructure, and the pricing was very similar for the same amount of power but with easier automation.

What other advice do I have?

Make sure that it fits your company now and your company in the future because if you don't build for scalability, you will get caught by a foot and have to buy more stuff.

I would recommend PowerEdge Rack servers to smaller organizations and not to larger ones like ours.

On a scale from one to ten, I would rate PowerEdge Rack servers at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851987 - PeerSpot reviewer
Platform Engineer at a tech services company with 51-200 employees
Real User
May 15, 2022
Good performance, intuitive user interface, and helpful support
Pros and Cons
  • "The real advantage to Dell when I look at some of the other competitors is the support."
  • "My advice for anybody who is considering this solution is that it's the support from Dell that really makes things easier for us."
  • "I've had some trouble where the customers are not happy with the Toshiba drives, and it's a challenge when it comes to specific requests for Dell to a non-deviate, and only use Seagate drives."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. Their use cases can be everything from storage to simple computing to network traffic analysis. We have a lot of customers that just do everything with these servers, and it's difficult to keep track of.

We will architect and help the customer identify the best solution for their software, and then essentially modify whatever they need. This might include adding cards, deploying their software onto the server, and then managing their inventory.

How has it helped my organization?

PowerEdge is good when it comes to dealing with the evolving needs of high-performance workloads that our customers have. Whatever software they're developing seems to be able to take advantage of it.

The system's management frameworks have enabled at least one of our customers to progress toward full automation. Their internal scripting works with automation, which means that they can leverage the tools that Dell has created and merge them with their own software. This is something that's benefited them.

What is most valuable?

iDRAC is one of the most valuable features, as well as having BMC.

The real advantage to Dell when I look at some of the other competitors is the support. The support is better than Lenovo and HP. For example, it's much easier to get replacement components, and we can get service out to customers as quickly as possible. There aren't as many hoops to jump through. It's just not as challenging. This is one of the big reasons we stick with Dell.

The iDRAC telemetry for monitoring PowerEdge system data and providing analytics is a good feature. We have a lot of the sensor data that we capture, and it's very useful to our customers. Being able to pull that out and tell them the consistency of their product is a good value-add to sell.

What needs improvement?

The big problem that we have at the moment is with the supply chain. If it were more realistic then we'd probably be able to expand some of these systems a little bit more. This might be more CPU options, different memory, or overall consistency.

Certain customers have requirements that they prefer. I've had some trouble where the customers are not happy with the Toshiba drives, and it's a challenge when it comes to specific requests for Dell to a non-deviate, and only use Seagate drives.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for approximately 14 years.

What do I think about the stability of the solution?

This product seems stable to me. Compared to products from other vendors, I don't have as many problems with them.

What do I think about the scalability of the solution?

From a scalability standpoint, getting more systems or expanding capacity has never really been an issue.

How are customer service and support?

I would rate Dell's technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Compared to other solutions, Dell PowerEdge Rack Servers are very good.

In general, the user interface on Dell's products, including iDRAC, is a little bit easier and more intuitive than those of competing solutions from vendors such as Lenovo and Supermicro. 

What was our ROI?

Our customers have seen a return on their investment with this solution.

What's my experience with pricing, setup cost, and licensing?

The pricing for PowerEdge servers is reasonable. Our customers continue to purchase them from us. When it comes to pricing, often our customers are doing the work for us. They compare pricing and costs against other hardware vendors to see who is going to come out on top. More often than not, they choose Dell.

What other advice do I have?

We do a little bit of support for our customers, depending on the contract that we have with them. When there is a problem with a sever, some people just want to replace it immediately. They don't really care about trying to replace single components. They just want to get their server up and running, so they swap it out. It's very much done on a case-by-case basis.

My advice for anybody who is considering this solution is that it's the support from Dell that really makes things easier for us. There is always a little bit of movement when it comes to the costs and getting the numbers where they need to be. But, at the end of the day, dealing with Dell means it's easier to support a customer, especially with critical response times. This is something that's been really beneficial for us.

Overall, this is a good product, and judging by the feedback from my customers, there are very few additional features that they want or need. Dell seems to have done a pretty good job with what is currently released.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Philip Mac Kay - PeerSpot reviewer
Gerente general at Infostore Ltda
Real User
May 13, 2022
Helps increase productivity and reduces data processing times
Pros and Cons
  • "I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features."
  • "Our customers are really happy when we use PowerEdge because it improves the performance of their company and they also end up having more internal users or internal customers satisfied with solutions that they use in their company, such as SAP."
  • "The Industrial and healthcare areas both need improvement."
  • "We have not had a good experience with support. Technical support staff take too much time to resolve tickets."

What is our primary use case?

We use this solution for SAP and for other critical information that our customers need.

How has it helped my organization?

Our customers are really happy when we use PowerEdge because it improves the performance of their company. They also end up having more internal users or internal customers satisfied with solutions that they use in their company, such as SAP.

The system management capabilities of PowerEdge helped increase staff productivity by 50% for our latest client.

What is most valuable?

I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features.

As for security features, it's a good quality solution for the price. You can add different software or patches to have a better security solution.

It has helped reduce the data processing time by 30%.

The PowerEdge system management frameworks have enabled us to progress toward full automation when it comes to managing more.

What needs improvement?

The Industrial and healthcare areas both need improvement.

For how long have I used the solution?

I've been using this solution for about three years.

What do I think about the stability of the solution?

The stability is really good.

What do I think about the scalability of the solution?

It is scalable. You can start small and then add more products that allow you to increase the productivity of your company.

We have about 300 users and plan to upgrade the solution with more components.

How are customer service and support?

We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We have a super plus level of agreement, which means that the time of response is supposed to be four hours. The resulting time is supposed to be 48 hours. We sometimes see 72 hours go by with no solution provided to resolve the problem. So I would rate technical support and customer service at six on a scale from one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We replaced Dell technology because PowerEdge is much better.

How was the initial setup?

The initial deployment was straightforward because we already had technical architects who knew how to deploy the solution.

The deployment took over a month.

What about the implementation team?

We implemented it ourselves with a team of six to seven people including a technical architect, an SAP Basis engineer, technicians, and a security officer.

What's my experience with pricing, setup cost, and licensing?

The price is good for the quality of Dell PowerEdge Rack Servers.

Which other solutions did I evaluate?

We looked at Lenovo.

What other advice do I have?

You should compare PowerEdge's time for response, the scalability of the solution, the licensing cost, and support to those of other brands.

Sometimes you try not to spend too much on technology, but there is a point at which it is necessary to invest in this solution because you will increase the productivity of your company. When you see the quote, remember that all that money can be recouped with the increase in production.

If you wait for too long, you may start having problems and lose productivity. You can really get hit hard with a loss of productivity. You have to determine the time to change the technology to a new one.

If I were to rate Dell PowerEdge Rack Servers, I would rate them a nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.