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it_user1388232 - PeerSpot reviewer
Senior Manager at a tech services company with 501-1,000 employees
Real User
Aug 12, 2020
Easy to set up and the remote management capability is good
Pros and Cons
  • "The most valuable features are remote management and iDRAC."
  • "The design, in terms of power efficiency, can be improved."

What is our primary use case?

We are a solution provider and this is one of the storage products that we implement for our clients.

What is most valuable?

The most valuable features are remote management and iDRAC. Manageability is definitely one of the good points for Dell servers.

This is a quality product that can be customized for our clients.

What needs improvement?

The design, in terms of power efficiency, can be improved.

Improvements should be made in terms of field expandability. Scalability, in general, has room for improvement.

Support for virtualization support can be better.

For how long have I used the solution?

I have been working with Dell Rack Servers for about 15 years, since 2004.

Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the stability of the solution?

The Dell PowerEdge Rack Servers are definitely stable. Once we start one, we don't shut them down. The run for three, four, or five years at a time, and the performance does not decrease.

What do I think about the scalability of the solution?

It is easy to scale, although when the server is built, you need to include options for future expandability. In cases where we create room in advance, it is easy. Otherwise, there can be some difficulty.

How are customer service and support?

The local support in Dhaka is very good and we are happy with it.

Which solution did I use previously and why did I switch?

I have worked with a variety of Dell PowerEdge models including 1850, 2850, 2900, 2950, 5710, 720, and 740.

How was the initial setup?

The initial setup is very easy, as is the management. The time required for deployment depends on the environment and requirements. For example, it will differ based on whether it is a cluster deployment versus a VM implementation.

Which other solutions did I evaluate?

We also work with similar servers from HPE and Cisco. Many of the features and capabilities are the same. The suitability of one product over another depends on the specific requirements.

What other advice do I have?

In summary, this is a good product and I have had a good experience with it. 

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2380632 - PeerSpot reviewer
System Engineer at a cloud solution provider with 1-10 employees
Real User
Top 20
Mar 26, 2024
Offers robust performance and scalability but may require upgrades for improved energy efficiency and may experience stability issues with older hardware
Pros and Cons
  • "Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself."
  • "There is potential for enhancement in terms of its overall upgradeability."

What is our primary use case?

We primarily utilize Dell PowerEdge Rack Servers as hosts for virtual machines.

How has it helped my organization?

We opted for the OCP primarily due to its exceptional modularity. With compute nodes and storage nodes sharing the same form factor and rack, it simplifies maintenance tasks. Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself. This user-friendly design streamlines operations, particularly for individuals with limited training in server management.

Our older PowerEdge servers consume significant amounts of power due to their age.

In terms of high performance, there hasn't been any improvement or decline. We have sufficient redundancy to tolerate the loss of multiple nodes without any impact.

In terms of productivity, we have the capability to interface directly with the servers when necessary, eliminating the need for remote access.

What needs improvement?

There is potential for enhancement in terms of its overall upgradeability.

For how long have I used the solution?

I have been using it for five years.

What do I think about the stability of the solution?

In terms of stability, overall it has been satisfactory, although we encountered some issues due to outdated hardware. At one point, we experienced failures likely stemming from aging components, such as a faulty CPU that led to the shutdown of certain virtual machines.

What other advice do I have?

It fulfills its intended functions, but we haven't identified any advantages to the additional features. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer2318322 - PeerSpot reviewer
ITAdministrator at a manufacturing company with 11-50 employees
Real User
Jan 1, 2024
Offers seamless integration, rock-solid stability, and efficient customer support
Pros and Cons
  • "The product is well-rounded and has been effective in meeting our needs."
  • "I would like for PowerEdge Rack Servers could be a bit more compact."

How has it helped my organization?

I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

What is most valuable?

The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

What needs improvement?

For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for 12 years.

What do I think about the stability of the solution?

The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

How are customer service and support?

I would rate the support as a ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

Foreign Language: (German)

Bietet reibungslose Integration, hohe Stabilität und effizienten Kundensupport

Wie hat es meiner Organisation geholfen?

Ich habe mich für Dell PowerEdge-Server entschieden, um die wichtigsten Punkte in unserer Organisation zu lösen. Sie bieten zusätzliche Sicherheit und entsprechen unseren Datenschutzanforderungen. Der Gold Service-Support gewährleistet zuverlässige Unterstützung und minimiert Ausfallzeiten. Die nahtlose Integration zwischen den Services macht den Wechsel zu Dell zu einem sicheren Schritt für unsere Serveranforderungen. Die PowerEdge Rack Server haben die Flexibilität unserer Organisation ohne Probleme erhöht. Sie haben einfach perfekt funktioniert, ohne sich negativ auszuwirken. Außerdem hat sich die Produktivität unseres IT-Personals erhöht. Ich habe jetzt mehr Zeit für andere Aufgaben, und obwohl es schwer abzuschätzen ist, habe ich dadurch ein paar Stunden in der Woche gespart.

Was ist am wertvollsten?

Das Produkt ist gut ausgestattet und hat unsere Anforderungen erfüllt. Das Kundenfeedback war ebenfalls positiv.

Was muss verbessert werden?

Für die nächste Version würde ich mir wünschen, dass die PowerEdge Rack Server etwas weniger Platz benötigen.

Wie lange habe ich die Lösung verwendet?

Ich arbeite schon seit 12 Jahren mit Dell PowerEdge Rack Servern.

Was halte ich von der Stabilität der Lösung?

Die allgemeine Stabilität ist ausgezeichnet. Es gibt fast keine Ausfallzeiten, und das System läuft reibungslos. Die PowerEdge-Server haben die Ausfallzeiten in der Produktion für mich deutlich minimiert. Sie laufen reibungslos, ohne Probleme zu verursachen, so dass ich mich auf die Verwaltung konzentrieren kann. Es werden nur selten Updates durchgeführt, und das System arbeitet nahtlos im Hintergrund und erfordert nur minimale Überwachung.

Wie sind Kundendienst und Support?

Ich würde den Support mit zehn von zehn bewerten.

Wie würden Sie den Kundenservice und -support bewerten?

Positiv

Wie hoch war unser ROI?

Der schnelle Kundensupport, insbesondere der Gold-Support, war der Schlüssel zur Erhöhung der Investitionsrentabilität. Ein Problem mit einer Festplatte wurde innerhalb von drei Stunden behoben.

Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

Was die Preise und die Lizenzierung angeht, handelt es sich um einen Kompromiss. Wenn Sie es teuer finden, können Sie den Zugang einschränken, aber falls Ihr Budget es ermöglicht, können Sie es erweitern.

Welche anderen Ratschläge habe ich?

Insgesamt würde ich die Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Nov 22, 2022
Very user friendly and stable; straightforward setup
Pros and Cons
  • "No down time and it's very user friendly."
  • "The analytics reports could be more useful."

What is our primary use case?

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

What is most valuable?

I've never had any down time with this solution and it's very user friendly.

What needs improvement?

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

For how long have I used the solution?

I've been using this solution for three years. 

How are customer service and support?

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

How was the initial setup?

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

Which other solutions did I evaluate?

When we were looking for a solution we also evaluated HPE ProLiant.  

What other advice do I have?

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jorge Soto - PeerSpot reviewer
Architect of solutions at a tech services company with 11-50 employees
Real User
Oct 18, 2022
The configuration and BIOS management are flexible.
Pros and Cons
  • "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
  • "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."

What is our primary use case?

My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.

What is most valuable?

The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.

What needs improvement?

It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes. 

For how long have I used the solution?

I have been using PowerEdge Rack Servers for about 10 years.

What do I think about the stability of the solution?

PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM. 

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

I rate Dell support seven out of 10.

How would you rate customer service and support?

Neutral

How was the initial setup?

PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.

What's my experience with pricing, setup cost, and licensing?

I think the price of these servers is good.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Infrastructure Manager at a real estate/law firm with 1-10 employees
Reseller
Jul 10, 2022
Intel Xeon processors have helped to improve performance of our PowerEdge Rack Servers
Pros and Cons
  • "The solution is reliable."
  • "The time it takes the machine to boot up, when I turn it off and on, could be quicker."

What is our primary use case?

We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.

How has it helped my organization?

  • They give us peace of mind; we sleep well at night. 
  • The Intel Xeon processors have helped to improve performance.
  • We have also seen a very small reduction in unplanned downtime.
  • In addition, they have improved backups and my options to do the things I need to do, without hassle.

What is most valuable?

The solution is reliable.

What needs improvement?

The time it takes the machine to boot up, when I turn it off and on, could be quicker.

For how long have I used the solution?

I've been using Dell rack servers since about 1995.

How are customer service and support?

Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.

How was the initial setup?

Deployment is simple. Within one hour the server is up and working.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair enough.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
reviewer1851996 - PeerSpot reviewer
Works at a construction company with 5,001-10,000 employees
Real User
May 15, 2022
We've used them for many years to host clusters and run high demand applications
Pros and Cons
    • "PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments."
    • "We have experienced some challenges with iDRAC when upgrading firmware."

    What is our primary use case?

    We use this solution as a host for clusters. We use 750, 740s, and 730s.

    How has it helped my organization?

    PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

    We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

    What is most valuable?

    The management features of this solution have been most useful.

    What needs improvement?

    We have experienced some challenges with iDRAC when upgrading firmware.

    For how long have I used the solution?

    We have been using this solution for a couple of decades. 

    How are customer service and support?

    I would rate the support for this solution a seven out of ten. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup was straightforward. 

    What about the implementation team?

    Implementation was done as a combination of the vendor and our internal reps.

    What other advice do I have?

    I would rate this solution a nine out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1851855 - PeerSpot reviewer
    System Specialist at a tech services company with 501-1,000 employees
    Real User
    May 13, 2022
    Storage software that is stable and easy to set up
    Pros and Cons
    • "This is a stable solution."
    • "The maintenance for this solution could be improved."

    What is our primary use case?

    We use this solution for our virtual servers.

    What needs improvement?

    The maintenance for this solution could be improved. 

    For how long have I used the solution?

    I have been using this solution for five years. 

    What do I think about the stability of the solution?

    This is a stable solution. 

    How was the initial setup?

    It took one hour to set up this solution. We have 20 staff members using it. 

    What other advice do I have?

    I would rate this solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.