Dell PowerEdge R-Series Reviews

We use Dell EMC PowerEdge Rack Servers for cloud applications.

Dell EMC PowerEdge Rack Servers is powerful.

I would like to see the pricing improved.

I have been using Dell EMC PowerEdge Rack Servers for more than 10 years.

Dell EMC PowerEdge Rack Servers is a stable product.

It's a scalable solution.

I have not contacted technical support. I didn't have any issues during the installation.

We are also using HPE ProLiant DL Servers.

The initial setup was straightforward. The installation was okay.

We had the help of an integrator.

The price could be cheaper. Dell EMC PowerEdge Rack Servers are very expensive.

I would recommend this solution to others.

I would rate Dell EMC PowerEdge Rack Servers an eight out of ten.

We primarily use the solution for a variety of use cases. These include holding technologies such as VMware, databases, web application servers, and copies, in some cases. 

The Dell EMC PowerEdge offers best performance per price

Their support is very good and very effective. 

The price of the system is very fair. 

The design of the hardware is very good - especially the management system. 

Overall, PowerEdge is a very good system. 

The performance has been excellent so far.

The initial setup is very easy to manage.

The shipment or delivery times could be improved. Sometimes we have to wait six Weeks before we get the server. It could even be longer. Sometimes it is many days for my customers

I've been using the solution for six years or so. It's been a while at this point. I've definitely worked with the solution over the last 12 months as well.

The solution is stable. the performance is good and very reliable. We haven't had any issues so far. 

The scalability is good. The system has many options for scalability. If a company needs to expand, it can do so with relative ease.

In our case, our clients are mostly small to medium in size.

Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their level of support. They are a good service and very supportive.

The initial setup is not overly complex or difficult. We found it to be easy. It's straightforward. A company should have no trouble whatsoever.

The deployment only took a few short hours. It's pretty quick.

I cannot recall the amount of staff it requires for deployment and maintenance. It's my understanding that only one engineer is required.

We are an integrator. We can implement the solution for our clients as required. In a year, we may implement four or five projects.

The solution offers very good, very fair pricing. It's reasonable. It's not overly expensive.

I do not have any knowledge of our clients evaluating other options before choosing this product.

We are Dell partners. We work with various versions of the solution. These include the 14 Generation, 13 Generation, and 11 Generation. We aren't currently in the process of buying a new server.

I'd recommend the solution. I'd rate it at a perfect ten out of ten. It's been very good for us. We haven't had issues. 

On-premises

We primarily use the solution for computing.

The solution has proven to be very stable over the years. It's quite reliable in terms of performance.

The product has always been very easy to use. 

The maintenance of the product is easy to do. It doesn't need too much.

The local service on offer from Dell is quite good. They are very helpful.

The initial setup is pretty straightforward.

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

I've been using the solution for ten years or so. It's been a while.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.

We have 15 to 20 customers that use Dell.

We do plan to continue to use Dell and offer it to clients going forward.

The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.

It used to be better. We've really noticed a drop-off in service this year.

It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.

As we work with other customers, sometimes they don't want to use Dell or already use something else.

We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.

The initial setup is very easy. It's not overly complex at all.

The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.

We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.

We're both users of the product, as well as integrators.

We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.

We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.

On-premises

We use the solution for company management applications.

The active directory and file server are valuable features.

They could improve on the processor and security for the next release of the solution.

I have been using the solution for approximately five years.

We have had no issue with the scalability of this solution in my company.

The installation was simple for the IT department.

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

On-premises

Our setup is only for single storage with Dell servers R620 and R630. We have 10 servers and we have deployed the ESXi on each one, with multiple VMs on each server.

This solution is being used for testing purposes. We are testing for our clients that require any builder deployment. When our project is over, then we will restart this VM.

What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine.

The backup and the requirement of the DR site is valuable.

All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.

It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.

We would like to see the upgrades done automatically. In future releases, automation would be required.

We have been working with Dell EMC PowerEdge Rack Server for approximately five to six years.

It's a very stable solution.

Scalability could be improved.

Technical support is good.

The initial setup is straightforward. It was easy.

This is a server that I would recommend to others.

I would rate Dell EMC PowerEdge Rack Servers a nine out of ten.

On-premises

We primarily use the solution for its performance.

Dell offers very good performance. The hardware is very, very good.

The product has very good diagnostics.

It's a very user-friendly solution.

At the rack level, we can access and can see the status. When deploying you can see if there are any issues with the system. 

In terms of maintenance, it's easy. 

The hard drive is just plug and play. You just unplug the old one and put in the new hard drive. It's very, very straightforward.

The performance could be a bit better.

If they want to coordinate between the different fast CPUs with the memory or maybe if they put some polling systems that are a bit better it could possibly increase the performance of the servers. 

It would be great if the product had some wireless capabilities.

We've been using the solution for two years at this point. It hasn't been a very long time.

THe solution is very, very stable. It's one of its greatest features. The solution doesn't crash or freeze. It doesn't have bugs or glitches. It's worked well for us.

We do plan to increase usage in the future. We'll continue to stick with them as we never have issues with the solution and you can scale it.

We have about 50 users on the solution, although they aren't direct users.

The technical support is good. We have set up three years of support for this solution. We always get a fast response. We can also write the ticket on the widget via a support program and the team will reach out to us directly in order to assist. We've been quite satisfied with their level of service so far.

We didn't find the implementation to be complex. The initial setup was fairly straightforward. It was easy for us to handle. We were able to do everything ourselves in-house.

The deployment takes about an hour. To install just the racks only takes five minutes.

I handled the installation myself. I didn't need any help from any consultants or integrators.

We're a partner as a buyer of the solution.

We're using the latest version of the solution.

Overall, I would rate the solution nine out of ten. We've never had any issues with Dell servers. They're good. They're very stable. I'd recommend the solution to other organizations.

On-premises

We are a Dell partner, and we're kind of like a hybrid type of partner that sells new products and also maintains a large stock of inventory. We build servers, storage, and solutions for clients and data centers. In terms of a specific use case, we build a lot of VMware vSAN in this solution. 

Their management tools are the most valuable. Our customers like the flexibility of being able to scale up and out. It is very easy for them to scale and add additional nodes and servers to their storage solutions, such as the ATI solution.

It has very good quality and a great deployment model. Its warranty is also very good, and it is very stable. Their fixes have been quick if they have those.

After purchasing the product, customers have not been getting the support that they need in the early stages of getting set up. They can provide customers a little bit more education as to what they get with certain warranty levels. The data is there if the customers dig, but a lot of times, the customers don't dig. 

Some of the other server models come out a little bit quicker than Dell. It would be good if Dell is quicker to market on new, larger drives when they become available. Sometimes, we do get hit on that against a couple of competitors. Dell vets them a little bit longer than like the super micros to keep their stability and quality level up, but they lose a little bit of ground to a super micro. It would be good if they can release features and models as soon and as fast as they can. It would help them to stay more competitive.

We've been selling these servers for 19 years.

These units are very robust. They're rock solid.

There is absolutely no problem with scalability. These machines are built to be able to scale up.

They've been dynamite. I would rate them a ten out of ten.

It has a great deployment model.

I would advise to just do your homework and make sure that you get the warranty and support levels that you're going to need. Understand what you will get and whether you need software support along with it. 

We do a cost analysis for our clients based upon the total cost of ownership. We do that for every deal. That's a very smart process to follow for any tech solution because some people think that if they just put a solution, it will solve all of their problems, which is not necessarily the case.

I would rate PowerEdge Rack Servers a ten out of ten. We love these servers. These are quality products, and I would personally purchase them for my own business. 

On-premises

We are a reseller. Our customers use this solution for governing the system and for some specific applications. They are going towards the hyper-convergence infrastructure or HCI in Egypt. Our customers have on-premises and cloud deployments.

It is user friendly and easy to configure.

System security can be improved. They can add more power and security for ESXi version 7.

My company has been using the Dell PowerEdge servers for about ten years.

It is stable.

It is scalable. It can be scaled with storage, such as with EMC storage. Our plans are for three years. If a customer needs the solution, we proceed to secure a deal and plan for three years so that the customer doesn't suffer because of scalability issues. Our customers are government departments as well as private businesses.

They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers are. We also have a distributor. They're very supportive and help us in training and sizing.

It is easy to set up because the Lifecycle Controller is very friendly, especially when you use the GUI for initialization. The system and the RAID controller take time, but in general, it is very easy to set up. You can check the Lifecycle.

We do it ourselves because we are a reseller, and we have a technical team to deploy it.

The server is a one-time purchase, but the support is on a subscription basis.

Dell has a new product every quarter, so its portfolio is very large. 

I would recommend this solution. I would rate Dell EMC PowerEdge Rack Servers a ten out of ten.