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Sekou Knox - PeerSpot reviewer
Sekou Knox
System Engineer at a comms service provider with 10,001+ employees
Real User
May 15, 2022
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Storage solution used to host databases and support a company with more than 10,000 users
Pros and Cons
  • "The solutions accelerated GPUs helped to support demanding workloads and to reduce data processing time in our organization."
  • "The solutions accelerated GPUs have helped to support demanding workloads and to reduce data processing time in our organization."
  • "The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information."
  • "The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth."

What is our primary use case?

We use it as our database solution and for ESXi hosting. We use the R7-30s, 7-40s, 8-40s, and 7-50s. Our whole company uses this solution and we have over 10,000 employees.

How has it helped my organization?

The solutions accelerated GPUs have helped to support demanding workloads and to reduce data processing time in our organization.

The PowerEdge system management frameworks have enabled us to progress towards automation. 

What is most valuable?

The Ormi product is the most valuable for me because it streamlines all the necessary information that can be viewed in one place. 

What needs improvement?

The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information.

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For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The technical support for this solution is very good and we can contact them at any time. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was straightforward. Deployment took a couple of minutes and involved five people who are system engineers. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2544186 - PeerSpot reviewer
reviewer2544186
Inside Sales Manager at a tech services company with 51-200 employees
Real User
Top 20
Sep 25, 2024
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Helpa speed up our client's production time to market
Pros and Cons
  • "The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data."
  • "The price has room for improvement."

What is our primary use case?

We implement Dell PowerEdge Rack Servers for our clients. Their use cases differ depending on their needs. Some use them for storage, others for data protection, etc.

How has it helped my organization?

Dell PowerEdge Rack Servers help speed up our client's production time to market.

I would rate the power consumption of the Dell PowerEdge Rack Servers a nine out of ten. The performance is great for our clients.

Dell PowerEdge Rack Servers help improve our client's unplanned downtime fivefold.

Dell PowerEdge Rack Servers are resilient and provide great flexibility.

What is most valuable?

The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data. 

What needs improvement?

The price has room for improvement. Given the market size, it isn't easy to compete with all the other vendors if the pricing is high.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is amazing.

How was the initial setup?

The deployment is straightforward.

What about the implementation team?

We implement Dell PowerEdge Rack Servers for our clients, and if required, we consult with Dell.

What was our ROI?

The return on investment depends on each client's use case. The most common reason for a return comes from the time savings they get from using the Dell PowerEdge Rack Servers.

What other advice do I have?

I rate Dell PowerEdge Rack Servers ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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reviewer2339154 - PeerSpot reviewer
reviewer2339154
Responsable de sistemas at a transportation company with 1,001-5,000 employees
Real User
Jan 31, 2024
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Highly reliable, good support, and significant reduction in downtime
Pros and Cons
  • "The reliability of its hardware and the support they provide are valuable."
  • "We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it."

What is our primary use case?

We mainly use Dell PowerEdge Rack Servers for virtualization and for Windows-based file servers and domain controllers.

By implementing Dell PowerEdge Rack Servers, we mainly wanted to achieve good support from the manufacturer.

How has it helped my organization?

The department that maintains the data center has considerably fewer worries than before.

I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we have them hosted in a data center, and the consumption does not depend on us. Similarly, I cannot assess Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads because we do not have high-performance environments. Our environment is pretty basic.

In terms of the impact of Dell PowerEdge Rack Servers on our organization’s sustainability goals, I am not aware of the company's sustainability goals, but I believe that Dell has a sustainable development policy. At a booth at this convention, they show how they handle the entire issue of recycled packaging and equipment.

Dell PowerEdge Rack Servers have clearly reduced unplanned production downtime, but I cannot exactly say how much.

Dell PowerEdge Rack Servers have not affected the overall flexibility of our operations or business but virtualization did.

What is most valuable?

The reliability of its hardware and the support they provide are valuable.

What needs improvement?

At the moment, I do not have an area for improvement. We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it.

My expectations for it are that it will work while we migrate to the cloud, and it will remain as reliable as it is now so that in the future, we continue using it for the uploads that we need to have locally.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than ten years.

What do I think about the stability of the solution?

The stability of Dell PowerEdge Rack Servers is extraordinary.

What do I think about the scalability of the solution?

It depends on what you buy, but in principle, if you work with rack servers, the scaling is horizontal, so you just have to keep adding to it.

We do not have any difficulty in scaling. In the end, virtualization systems allow you to scale very easily. Above all, the software is the one that provides scalability here.

How are customer service and support?

Their support is very good.

Which solution did I use previously and why did I switch?

We have used HPE ProLiant and Cisco UCS. We do not only work with Dell. We also work with other manufacturers. The main difference between the server solutions would be the price.

How was the initial setup?

I am a part of the decision-making core team and the approval core team, so I am ultimately the one who opts for one technology or another, one manufacturer or another, as long as the purchasing department finds the price fair.

The installation was very simple in the end. The strategy was to virtualize. Once you are already involved in virtualization, things are very easy.

We have a hybrid cloud. We work mainly with ANALEC, but the entire management part of the cloud migration is carried out from the headquarters in Mexico. We only participate. We do not make any decisions for the cloud strategy. We, of course, need to have visibility over the strategy from Mexico, and we use that when making decisions about the software solutions that run on top of the hardware. In this case, we will bet on VMware instead of IPV.

These servers are located in our main data center. We have some PowerEdge servers left. We opted for FX chassis a few years ago too, and we have some PowerEdge servers left.

What about the implementation team?

In this case, we counted on ANALEC TECHNOLOGY for help, who also has a booth here at the convention.

What was our ROI?

The return on investment is mainly in terms of availability. Downtime has significantly reduced, which often is a hidden cost or not taken into account. That is a great ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing policies of the manufacturers vary based on the company, but generally, they are quite correct. What happens is that the purchasing departments of companies like ours do a lot for the price, and sometimes, you find yourself forced to work with another manufacturer. We have two main vendors that we work with to have aligned prices, and Dell is one of them.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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KV
Kees Van Vliet
VMware Specialist at Haaglanden Medisch Centrum
Real User
Jan 1, 2024
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The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime
Pros and Cons
  • "They are incredibly valuable because they are both user-friendly and powerful for managing hardware."
  • "There is room for improvement in technical support."

What is our primary use case?

We use Dell PowerEdge for virtualization purposes, particularly with VMware.

How has it helped my organization?

The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime.

What is most valuable?

Dell PowerEdge Rack Servers are incredibly valuable because they are both user-friendly and powerful for managing hardware.

What needs improvement?

I am generally very satisfied with Dell PowerEdge Rack Servers. However, there is room for improvement in technical support.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for five years.

What do I think about the stability of the solution?

We have not had any issues with the stability of the servers.

What do I think about the scalability of the solution?

The servers are scalable, especially in terms of adding extra disks. It is a straightforward process; if you need more storage space, you can easily scale up by adding additional disks to meet your requirements.

How are customer service and support?

Tech support is generally good, but there can be challenges, especially when dealing with support from India. Language differences can sometimes make communication difficult, but having a proficient English speaker or a good interpreter usually helps resolve issues effectively.

Which solution did I use previously and why did I switch?

My company used a mix of Dell and HP hardware before, but now we exclusively use Dell. I find Dell's servers more powerful and user-friendly for remote management.

How was the initial setup?

Deployment was relatively straightforward for us. The most labor-intensive part was the physical setup in the data center, handled by the data center team. After that, the installation of AHI was a breeze, making the overall process quite manageable.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2318382 - PeerSpot reviewer
reviewer2318382
Data Center Manager at a manufacturing company with 501-1,000 employees
Real User
Jan 1, 2024
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Designed to fit our specific requirements, allowing us to build and configure them according to our needs
Pros and Cons
  • "Managing it is straightforward, and the scalability aligns well with the needs of our organization."
  • "One area where PowerEdge could improve is the challenge of keeping technology consistent over the years."

What is our primary use case?

We rely on Dell PowerEdge servers for our data centers, transitioning from VMware to Hyper-V Azure Stack. These servers support various functions, including backup, database management, and handling highly virtualized workloads.  

How has it helped my organization?

A significant benefit we have experienced with Dell PowerEdge is the flexibility it offers in customizing our services. The servers are designed to fit our specific requirements, allowing us to build and configure them according to our needs. 

This flexibility has been valuable, as we have been able to achieve everything we have asked from the PowerEdge line to support our organization's IT infrastructure. 

For our organization, energy efficiency is crucial, and Dell PowerEdge servers align well with our commitment to green IT. Dell works with customers to prioritize power-efficient hardware, and we have noticed savings when renewing parts of our infrastructure. 

The virtualization layer, coupled with Dell's efforts, has contributed significantly to improved energy efficiency, allowing us to achieve more performance for the same energy consumption. Additionally, PowerEdge servers significantly contribute to our sustainability goals by delivering high performance and efficiency.

What is most valuable?

I find the stability of PowerEdge to be its most valuable feature. Managing it is straightforward, and the scalability aligns well with the needs of our organization.

What needs improvement?

One area where PowerEdge could improve, and it might not be unique to Dell, is the challenge of keeping technology consistent over the years. Due to the natural growth of IT, there are differences in processors, memory, and technology advancements each year. When expanding our environment, it becomes a challenge to match the technology of the same line. A more seamless bridge between old and new hardware could simplify administration and enhance the overall user experience.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for almost over ten years.

What do I think about the scalability of the solution?

PowerEdge handles the evolving needs of high-performance workloads quite well. Its flexibility allows us to attain the required performance and integrate new technologies seamlessly. The scalability within our current environment ensures that we don't hit the limits of the platform easily, eliminating the need to transition to another platform for now.

How are customer service and support?

Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their support system can be a bit challenging. However, when required, our account manager and available resources help navigate the process effectively.

What was our ROI?

We have seen a substantial return on investment with Dell PowerEdge. The servers' stability, ease of management, and standardized operations have reduced staffing needs and operational costs. Considering factors like energy efficiency and pricing, it has been a valuable investment for our organization.

What's my experience with pricing, setup cost, and licensing?

I find the pricing for Dell PowerEdge reasonable for our company. However, licensing, in general, can be challenging to manage effectively. It would be beneficial for companies like Dell to reconsider their approach to licensing certain aspects of their equipment.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2318391 - PeerSpot reviewer
reviewer2318391
It system engineer at a consultancy with 11-50 employees
Real User
Dec 11, 2023
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Capable of handling the evolving needs of high-performance workloads
Pros and Cons
  • "The solution's stability is good...The solution's scalability is good."
  • "Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card."

What is our primary use case?

I use Dell PowerEdge Rack Servers in general IT infrastructure for all purposes, including virtualization and as cluster nodes with AMD's chipset drivers since there is a broad amount of cost involved for cluster nodes instead of just smart costs.

How has it helped my organization?

With Dell PowerEdge Rack Servers, my company has entered a new generation of hardware and possibilities and is happy to use them.

What is most valuable?

The most valuable features of the solution are its integration with OpenManage Enterprise, a unified management system, a management interface, and its function as a working connectivity management platform that helps with areas like deployment.

What needs improvement?

Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card. The aforementioned aspect can be considered for improvement. Everything else in the solution seems to be completely fine.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three or four years. My company is a customer of the product.

What do I think about the stability of the solution?

The solution's stability is good.

What do I think about the scalability of the solution?

The solution's scalability is good.

How are customer service and support?

The enterprise support provided by Dell is good, especially the support for servers, which is an area where our organization has no complaints yet. If something is broken in the solution and has to be repaired, my organization has seen that the very next day, Dell's support team has always worked on it. There are some small issues related to the support offered by Dell, but it is okay to have such small issues that need to be refined, considering there are many generations of the product released during the product development phase.

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

In our company, the introduction of Dell PowerEdge Rack Servers helps replace cluster notes primarily in the first batch and later on certain areas of our general infrastructure, like virtualization.

What was our ROI?

With the product's OpenManage Enterprise part, my company has obviously saved money and time in computing, workflows, and jobs. I am pretty sure my company has saved a lot of money and time with the use of the product.

What's my experience with pricing, setup cost, and licensing?

The solution's prices are good, especially considering what you get to use. I have no complaints with the pricing model of the solution. The licensing aspect of the solution is also fine. My organization is happy with the product's prices since the whole package deal offered by the product is more than fine in terms of pricing.

Which other solutions did I evaluate?

My company did not evaluate any other solutions available in the market against Dell PowerEdge Rack Servers since we were just involved in the phase of testing the systems out, and we were happy with the results, especially when considering the product as a benchmark against other tools. No real tests were conducted in my organization with any other product, so we decided to proceed with Dell PowerEdge Rack Servers.

What other advice do I have?

My company was not looking to address any challenges when implementing rack servers in our environment. My company needed new hardware to replace old ones, and we looked at what was available on the market and decided to have a proof of concept with the hardware provided by Dell. After my company got to test Dell's hardware, and once we were happy with it, we decided to order Dell PowerEdge Rack Servers.

Using the product's OpenManage console has certainly affected our company's IT staff's productivity, especially when working with the system management interface.

With the product, our company could save a lot of time since there's a need for only one or a single configuration to be rolled out on all of the devices.

As per my assessment, Dell PowerEdge Cyber Resilient Architecture approach to security in terms of silicon-based root of trust, signed firmware updates, user access security, and supply chain integrity is something we need in the IT industry. It's no secret that more and more cyber-attacks have been taking place, and taking precautions at a hardware level is as important as any other precautions taken.

I cannot comment on the area related to energy consumption in Dell PowerEdge Servers.

Dell PowerEdge Rack Servers can handle the evolving needs of high-performance workloads in our company since we could use the product in the cluster, especially with high performance, which has worked out fairly well. I think the product offers better scalability than what we had before, but we need to consider that it is a newer product in the market.

I don't know how the use of the product has impacted the overall flexibility of our organization's operations and business.

I think there is a lot of stuff to improve in the product. The product itself is solid, and it is genuinely good. It is a good hardware to begin with in general.

I rate the overall tool an eight to nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Brian Mijnals - PeerSpot reviewer
Brian Mijnals
System Administrator at Elde College
Real User
Dec 5, 2023
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An affordable and easy-to-deploy product that is simple to use and provides a lot of features
Pros and Cons
  • "There are fewer complications than what we had before with other brands."
  • "The terabytes are never enough."

What is our primary use case?

We use Dell PowerEdge Rack Servers for servers and backup.

How has it helped my organization?

The product has improved our business. There are fewer complications than what we had before with other brands.

What is most valuable?

Dell PowerEdge Rack Servers is simpler to use when compared with HPE. The product provides more features than what we expected six years ago.

What needs improvement?

The solution must increase the space provided. It is still an issue. The terabytes are never enough.

For how long have I used the solution?

I have been using the solution for six years.

How are customer service and support?

The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website. I rate the support a seven or eight out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using HPE before. Many schools were already doing business with Dell. So, we tried it. We also have Dell's laptops and desktops.

How was the initial setup?

The deployment is not difficult at all.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is very good.

What other advice do I have?

The server does consume energy. The energy consumption is less than what it was three years ago. We still have the same capacity. We don't have many high-performance workloads. We have AutoCAD and SolidWorks. These are two programs that need a lot of CPU. The rest is file surfing and document printing. We are planning to use the OpenManage console.

Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1437618 - PeerSpot reviewer
reviewer1437618
IT Manager at a engineering company with 51-200 employees
Real User
Dec 5, 2023
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A simple and scalable solution that is easy to use and enables users to pull out elements and change them easily
Pros and Cons
  • "We can pull out elements and change them ourselves."
  • "The product must provide more options to add GPUs to the machines."

What is our primary use case?

My organization uses the product as a simple server.

How has it helped my organization?

We implemented the product for its simplicity and scalability. We wanted a simple system that we could scale up if needed. Currently, we only have a few servers. It's easy to change them. The components can be changed around.

What is most valuable?

The simplicity of the bars is valuable. We can pull out elements and change them ourselves. It saves us time. We do not open the machine much. It leads to less maintenance efforts. We can also use components of other brands. It is easy to use.

What needs improvement?

The product must provide more options to add GPUs to the machines. It's always a challenge. If we don't think about it when buying the machine, we cannot do it afterward.

For how long have I used the solution?

I have been using the solution for 20 years. We use R730 and R630.

How are customer service and support?

The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago, the team focused on solving the issues first instead of finding who was to blame.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used HPE some time ago. The machines are the same, but the support provided by Dell is better.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is not good. It's always a winning factor for other solutions. It is not the most affordable tool.

What other advice do I have?

I hope PowerEdge's Cyber Resilient Architecture approach is sufficient. Once, we had a problem because the rack was not updated. It's annoying that I didn't get informed by Dell that we had to update it. Communication should be better for security reasons.

I never thought about energy consumption, but we all must decrease our power consumption. It was never an issue for us, though. The tool is efficient for what we use it for. It is scalable till the end. The product lasts for seven years. We can use the machine for a long time.

The solution has helped reduce unplanned production downtime. We have a cluster. If one fails, the other one takes over. The OpenManage console has affected our IT staff’s productivity. We use it a lot. It's a good tool to access our service. The tool saves 25% of our time.

Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Buyer's Guide
Dell PowerEdge R-Series
March 2026
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