Dell PowerEdge R-Series Reviews

We are working with both on-premises and cloud-based versions of Dell PowerEdge R-Series. We are also using it for HCI and VDI, as different customers have their own scenario-based solutions.

Both public and private cloud options are optimized for Dell PowerEdge R-Series. We have different scenarios for the government sector and the private sector and from our SMB clients.

We have different scenario-based clients and scenario-based solutions for Dell PowerEdge R-Series, such as HPC and small-medium business solutions for their business continuity, for the application purpose, and for the HCI. For different workloads, they have different products. Once we receive the requirements through emails, we are designing the solutions according to the client requirements.

We have many clients and different types of workloads we are using in different clients on Dell PowerEdge servers. One of our clients is using a database, one of our clients is HPC, and one of our clients is using a virtualization workload. They have a different virtualization environment in their data center.

The best feature of Dell PowerEdge R-Series is not just one aspect. The entire product is very robust. We have been using it for many years and we are receiving lots of positive feedback from our customers. Dell has their own architecture and they have the latest generation. If the server is 15th generation, they have the latest type of iDRAC, Enterprise Plus, and Pro Plus. They have different and great features in their built-in servers.

We are the largest partner of Dell, so we are using Dell PowerEdge R-Series for many years. It has been almost 10 to 15 years we have been using it and we have been pitching it to our clients.

For future updates of Dell PowerEdge R-Series, we are expecting more AI technologies built-in. Dell already has their AI servers, so we are expecting something similar to this. This is the trending technology in the world.

We are expecting that the price of Dell PowerEdge R-Series is quite higher than others. We are expecting that Dell should have some price reliability.

We are the largest partner of Dell, so we are using Dell PowerEdge R-Series for many years. It has been almost 10 to 15 years we have been using it and we have been pitching it to our clients.

We have not faced any issues right now for Dell PowerEdge R-Series. All products have some weak points, but we do not have any right now.

We are giving the support and technical support for Dell PowerEdge R-Series a 10 because the Dell support team is very intellectual and very robust. They are responding on time. Their call logging system is very unique and very good. Once you are logging the case in their portal, at the same time they are generating the case number and they will send you the email with all the details.

Positive

It takes some time to install or deploy Dell PowerEdge R-Series, but not more than enough time. Once we procure the equipment, it is almost taking 30 minutes to 40 minutes for the configuration and for the deployment if the rack is ready. It is very easy.

We are using Dell products, Dell PowerEdge, HPE, and maybe Lenovo, as well as some other solutions. We officially rate Dell PowerEdge R-Series a 10.

We are using the Dell PowerEdge Rack Server for core banking applications. It is working fine and we are happy with it.

Dell PowerEdge Servers have had an impact on our organization’s sustainability goals. Their power consumption seems to be fine. We have not seen any issues.

We have not experienced any security incidents or vulnerabilities with our PowerEdge Servers.

We do not have much workload right now. We are happy with whatever we have tested.

Currently, we are facing issues with updates, particularly on the driver side. We did not receive proper communication about upcoming driver upgrades and other aspects. We are lagging in that area. We need to know about any upcoming updates so that we can plan accordingly. It could be that our emails are not registered properly.

It is a new company, and we started using Dell PowerEdge Rack Servers only six months ago.

Until now, it has been working fine. It is stable.

Dell PowerEdge Servers have not helped to reduce unplanned production downtime. We are a start-up company, so we do not have much downtime. We have a downtime of five minutes or ten minutes over here and there.

I have not had the need to scale yet. Currently, we have only 50 users. We are planning to grow next year and have about 25 more users.

When it comes to hardware replacement and other issues I faced previously, the response has been good. I would rate them a nine out of ten.

Positive

I used HPE in my previous organization. We are an entity within a group, and we were asked to go for Dell servers.

All the backend work is supported by a company in India.

We started only six months ago, so I cannot measure the ROI.

We are a new company, and we are at the initial stage of our AI journey. We need proper engineers for our AI journey.

I would rate Dell PowerEdge Rack Servers an eight out of ten. We do not have much load at the moment. We are at the beginning stage, but so far, we are happy with it.

Our primary use case for Dell PowerEdge Rack Servers is to deliver robust, scalable infrastructure solutions tailored for virtualization, private cloud and AI-driven workloads.

Dell PowerEdge Rack Servers have been a cornerstone of our infrastructure portfolio, allowing us to enhance service quality, increase business agility and expand our enterprise client base with confidence.

The most valuable features of Dell PowerEdge Rack Servers, from our perspective as an enterprise solution provider, include:

iDRAC (Integrated Dell Remote Access Controller)

Scalability & Modular Design

OpenManage Enterprise Suite

Security Features

High Efficiency Power & Thermal Design

ProSupport & Deployment Services

These features collectively enable us to deliver high-availability, cost-efficient and secure solutions that meet diverse customer demands, from SMBs to large enterprises.

While Dell PowerEdge Rack Servers are among the most reliable and versatile in the market, there are a few areas where improvements and feature additions could further enhance their value:

Areas for Improvement
Firmware Update Coordination
Enhanced GPU & AI Workload Support in Mid-range Models
Noise Levels in Smaller Environments
Greater Native Support for Open-Source Tools

Suggested Features for Future Releases
AI-Powered Predictive Maintenance
Edge-Optimized Models with Compact Form Factor
Improved Integration with Multi-Cloud Platforms

Dell PowerEdge Rack Servers are enterprise-grade and trusted, but continued focus on edge workloads, open-source compatibility and smarter automation features will help Dell stay ahead in a rapidly evolving infrastructure landscape.

As a Dell Technologies Partner and Enterprise Solution Provider, we have been working with Dell PowerEdge Rack Servers for over a decade. Throughout this period, we’ve deployed, configured and supported PowerEdge solutions across a wide range of industry verticals including government, finance, healthcare, education, and manufacturing.

On-premises

We are running VMware vSphere and regular Windows servers. We use Dell PowerEdge Rack Servers for server implementation, virtualization, storage, so basically virtualization and server support.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have also helped to reduce the consumption of energy. We have seen decreased consumption levels through our monitoring systems. The cooling system has been significantly improved in the newer versions and models of Dell PowerEdge Rack Servers.

The optimization of hardware and the ability to extend the hardware are valued features.

Pricing might be an area for improvement. There is competition, and lowering prices could be beneficial.

We have been using it for at least ten years.

Dell PowerEdge Rack Servers have managed to reduce the consumption of energy. We have seen that in the levels of our monitoring systems, which definitely show a decrease in consumption.

I've contacted them many times. The overall support is very good with first-class service.

Positive

We are using Pure Storage—the flash drives from Pure Storage.

It was easy. 

At the end, the cost benefit will be greater than the original investments. We just implemented the solution in our Mexico City offices. This is the first month for the actual payment. The benefit in the long run financially is structured so the company does not decapitalize. In the three or five years, we will have the newer equipment once the leasing is over or is renewed.

We are at the initial stage in our AI journey as a multinational level company. We are still working on testing, but it hasn't been totally implemented yet. We have done some automation with Python and are trying to use CoPilot for small tasks, but it hasn't been developed to a large scale. We are still in progress at this point.

I would rate Dell PowerEdge Rack Servers a ten out of ten.

Dell PowerEdge R-Series plays a role in my company's AI initiatives. For example, it is involved in AI-driven data analysis and automation like edge computing.

I don't find specific features of Dell PowerEdge R-Series particularly valuable, and I have no comment on that. The improvement Dell PowerEdge R-Series has brought to my company is reliability.

I have no comment on which areas Dell PowerEdge R-Series could still be improved, as I don't know.

I have been using Dell PowerEdge R-Series for 10 years or longer, starting at Vodafone with my current employer and having prior experience with it for 20 years at previous companies.

I am not aware of any crashes, downtime, or performance issues with Dell PowerEdge R-Series, as none are known.

I can't say much about the expansion of applications with Dell PowerEdge R-Series, but it seems to be working quite well and it works.

I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback.

Positive

I have used a different solution before Dell PowerEdge R-Series in parallel, such as Hewlett Packard Enterprise, or HPE. We did switch to Dell PowerEdge R-Series, so it's moving more and more towards Dell rather than merely adding it.

I have not seen a return on investment because we don't use them until they stop working. Instead, we do a refresh when the systems reach end-of-support or even earlier since we work on end-customer projects. Internal IT handles it differently, and for end-customer projects, there is always a defined lifecycle—such as three years, four years, or longer. Then we do a hardware refresh, if necessary, or not. If the end customer no longer needs the infrastructure or desires something new, then it will be replaced.

The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors. I consider the pricing and licensing of Dell PowerEdge R-Series to be at market standard. For Dell in general, I would rate it a nine on a scale from one to ten. The challenges regarding responsiveness occur because we submit it, and then it goes to the UK, where our contact person is, who then forwards it. It would be beneficial as a suggestion for improvement to have a portal where you simply enter the serial number to request support renewal or anything else via the workflow. I rate this review a nine out of ten overall.

My company's use case for Dell PowerEdge Rack Servers is that we use it internally for our office purpose and also we resell it to our customers.

The features of Dell PowerEdge Rack Servers have benefited our organization as they simplify the IT manager's job. It gives them entire visibility of the device which enables them to keep growing their applications or data, and it basically simplifies the IT manager's jobs. 

The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks. It is very rigid and very durable, which is why most people continue buying these servers on a regular basis.

Dell has supported growth and operational success within those companies we resell to through the backend support, which is extremely good. Dell is the only organization now that has products from clients to storage, networking, and all data center devices. There is no other organization in the market which has all these products.

Dell makes it extremely easy for customers to buy. They get one-on-one support for all products. The support has been extremely good compared to other brands. AI is something very new, and Dell PowerEdge Rack Servers are currently coming up with integrated GPUs for AI, which are getting implemented now. There is a lot of demand in the market, and customers keep asking for it.

Dell PowerEdge Rack Servers are already the best, and there is nothing new that I would suggest to improve. The only aspect that could be improved is the price. The product is extremely good, so it is always priced high. To improve product sales, reducing the price would help.

I have been using Dell PowerEdge Rack Servers for the past 10 years. I have been a Dell employee, so I have been using it for more than 15 years.

Dell PowerEdge Rack Servers scale with the growing needs of organizations as the solution is built with scalability options. As long as your data or application requires scalability, the PowerEdge already has the feature which helps to scale.

The customer service and technical support from Dell is extremely good. That has been the biggest plus point of Dell and one of the biggest reasons for it to have a good market share.

Positive

It's extremely easy to deploy Dell. The products have been made in such a way that it's user-friendly, and it's extremely easy to implement.

In terms of pricing and licensing for Dell PowerEdge Rack Servers, what can be done is stocking the servers with distributors as much as possible to bring down the price, similar to what other OEMs do. 

Dell is more expensive since it has more B2B orders compared to HP or Lenovo who focus on stock and sell business. This helps them to bring down the price. 

Additionally, the sourcing of spare parts could be streamlined better to reduce the price.

I do sell other solutions, such as HP and Lenovo, and Dell PowerEdge Rack Servers have been far better compared to the others in durability and support, except for the price.

Overall, I would rate Dell PowerEdge Rack Servers eight out of ten. It is a bit expensive compared to others.

Our use case for Dell PowerEdge Rack Servers is data storage and computing for satellite images and AR picture generation.

It's required for our business. Dell PowerEdge Rack Servers benefit our organization as we build satellites and use images from Earth to check the planet's health and constellation for telecommunication purposes. Our company is very young, with eight satellites in space, and we are still building the company.

Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support.

I have been using Dell PowerEdge Rack Servers for ten years.

We've 300 people in our organization. I believe Dell PowerEdge Rack Servers can grow with our business. Our company has a megafactory for satellites, making us the biggest company in Europe for satellites and the third in the world. Dell can support us in growing the company and developing our IT infrastructure.

The customer service is excellent, but we don't always get deployment support.

Positive

I have used HPE servers previously.

It's very easy to deploy Dell PowerEdge Rack Servers.

I did not evaluate other solutions besides Dell when we were looking because our IT manager had previous experience with Dell, and we continued with that decision.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

On-premises

Our use case for Dell PowerEdge Rack Servers is as a private cloud. We have three products: utility computing where we use servers for bare metal configuration for our customers, private cloud, and integration of private cloud with hyperscalers.

The most valuable features of Dell PowerEdge Rack Servers are its flexibility and performance of the servers which are very good. I have been using PowerEdge for almost 25 to 30 years in my server rooms and data centers. I trust them more than other products because I have been managing not just data centers but also the internal IT of Tech Mahindra. I have been seeing a lot of improvements in Dell PowerEdge Rack Servers as we progress forward.

Onsite support can improve hands and feet as we progress forward, but the remote site support is very good. The dispatch services are outsourced to small and medium companies, so we don't get consistent support.

We have been using PowerEdge for a very long time, and I have been using it for almost 25 to 30 years in my server rooms and data centers.

We want to see what the approach is on generative AI as we move forward. On AI, we need to understand how this is going to scale, as AI is a different animal altogether.

I evaluate the customer service and support for Dell PowerEdge Rack Servers as good; it has been good, and we don't find any problems.

Positive

We are using Dell PowerEdge Rack Servers for AI initiatives as we move forward because we have developed infrastructure as code for our customers, and we are bringing generative AI and writing LLMs for that. We will definitely be using our systems for that in our data centers, GPU as a service.

Overall, I would rate Dell PowerEdge Rack Servers ten out of ten.

Private Cloud

Other