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Hariraj Chauhan - PeerSpot reviewer
Manager, Regions Information Technology Security at a computer software company with 10,001+ employees
Real User
Top 20
Jan 23, 2025
Robust and secure servers with excellent service
Pros and Cons
  • "We are very satisfied with Dell in terms of servers and service. We are happy with Dell servers. They are aligned with our services. They are robust."
  • "I would rate Dell PowerEdge Rack Servers a ten out of ten."
  • "When interacting with customer support, it defaults to Arabic because of our region. However, most of the experts here are not familiar with Arabic. We would like English as an alternative language for easy interaction."
  • "After the expiration of support, it is sometimes challenging to find parts like hard drives, especially for obsolete models."

What is our primary use case?

We have a production setup in a factory for some of our services. The server can be a database server, file server, or even the Active Directory. We have multiple applications running on these servers, and we are very satisfied with these servers.

We are mostly using the 600 series.

How has it helped my organization?

Dell is certainly innovating. With the latest servers and technologies, I believe they are well aligned with the current need for AI solutions and the market demand.

We receive regular firmware updates ensuring security. We are quite satisfied with the updates and security. Dell also offers the Dell Assist feature which automatically keeps updating to the latest version available on the Dell website.

We have not experienced any security incidents or vulnerabilities with these servers.

These servers have been robust throughout their lifespan of five years, but I have observed that they work well even beyond that. Some companies continue using models that are expired because they have no reason to replace them based on the expiry date of the hardware.

Dell PowerEdge Rack Servers have had a positive impact on our organization's sustainability goals. We are very satisfied with these servers as well as with their service. Good service has a big impact on the product as well. If you have a good product but do not get good service, it creates a negative experience. Both need to be there.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime by about 25%.

OpenManage console has an excellent user interface to configure and use servers effectively. It is a nice tool, but we are not utilizing it much. My understanding is that it is going to be discontinued.

What is most valuable?

We are very satisfied with Dell in terms of servers and service. We are happy with Dell servers. They are aligned with our services. They are robust. So far, we have found Dell to be the best vendor. Everything works fine and upgrades are also timely. They are also always innovating.

What needs improvement?

When interacting with customer support, it defaults to Arabic because of our region. However, most of the experts here are not familiar with Arabic. We would like English as an alternative language for easy interaction. 

Additionally, after the expiration of support, it is sometimes challenging to find parts like hard drives, especially for obsolete models. 

They are moving from OMSA to iDRAC, but iDRAC is complex, requiring additional plugin tools. These requirements make it a bit complicated. Other vendors are better in this aspect. They should provide a better way of access.

Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.

For how long have I used the solution?

I have been with my company for nine years, and we have been using Dell PowerEdge Servers since then.

What do I think about the stability of the solution?

It is robust and flexible. It continues to work with the same performance even after the end of support.

It works well and does not need much downtime for maintenance. There is a feature to update the server while it is running, so there is no need to restart. It improves production performance.

What do I think about the scalability of the solution?

It is quite easy to scale. It has impacted the flexibility of our operations in a good way.

How are customer service and support?

We are very satisfied with the professional support. The language support can be better. Other than that, it is good. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We have been using Dell for more than 15 years. We initially used IBM and then HP for a short period. HP had some service issues, which led us to move back to Dell. We chose Dell because of the service and robustness of the server.

How was the initial setup?

Deployment is quite easy with Dell because it has a life cycle feature. This single module helps in configuration from the initial phase. That is one of the best features.

What about the implementation team?

We have an in-house team for deployment. We mainly rely on partners for purchases, but we have technical experts within our organization.

What was our ROI?

The ROI of Dell PowerEdge Rack Servers is quite good. If rated out of five, I would say four.

It is hard to measure the total cost of ownership because we have a distributed environment. We have multiple offices and the budget is split.

What other advice do I have?

We are at an entry level in terms of using AI. We are looking into automating things and making our process more efficient. We have not run any AI workloads on Dell PowerEdge servers. Data security is our main concern when it comes to AI. For implementing AI, we need to consider the security and auditing aspects. 

I would rate Dell PowerEdge Rack Servers a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Executive Officer at a consultancy with 1-10 employees
Real User
Top 20
Oct 13, 2026
Reliable servers have created a safe network and now run all core business applications smoothly
Pros and Cons
  • "Dell PowerEdge R-Series helps me create an environment that is safe and stable, as Dell's servers have been very powerful and reliable, which is what I want for my clients."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is office use, where I run Windows Server operating systems on it for the use of SAP Business application, SAP Business One, and I utilize the Active Directory and DHCP server, covering all the roles that are needed for running a network environment.

    I find that Dell PowerEdge R-Series helps me create an environment that is safe and stable, as Dell's servers have been very powerful and reliable, which is what I want for my clients.

    Dell PowerEdge R-Series runs the entire network, and it runs SAP Business One alongside all the roles of DHCP, DNS, and all the roles possible under Windows Server. I usually divide the server for stability, but I can run everything on one server, and I appreciate that capability.

    How has it helped my organization?

    Dell PowerEdge R-Series is a source of income for our company, as we set up Dell servers and also HP servers, but Dell is what we are focusing on, and people appreciate the environment, and we appreciate the hardware.

    What is most valuable?

    In my experience with Dell PowerEdge R-Series, I am looking for excellent support by Dell and reliability.

    I appreciate the smoothness of the operating system running on solid hardware, which is why I select Dell servers across all kinds of series depending on what the client needs in terms of power and performance.

    The features I find valuable in Dell PowerEdge R-Series are the desire for a solid, trouble-free environment and the easiest units to maintain. I have seen Dell improve significantly over many years in creating a stable, solid environment with features covering disk failures. I have disks running for years and I can go on for ten years with solid hardware, and I appreciate that.

    What needs improvement?

    Regarding Dell PowerEdge R-Series, I am not very familiar with the inner hardware, but my main objective is that as long as the processors, the CPUs, the memory, and the stable SSDs I run keep working, I have peace of mind when I support my clients. There is always room to improve, although I cannot specify exactly what that would be, but it is good that Dell is at the edge of things.

    I have covered what I appreciate about Dell PowerEdge R-Series, including the hardware, reliability, and support. Regarding improvements needed for Dell PowerEdge R-Series, I appreciate the RAID system, the hardware, and the stability.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for the past ten years.

    What other advice do I have?

    I would rate Dell PowerEdge R-Series a nine out of ten.

    I consider Dell to be a very reliable company, and I respect Michael Dell as well, as he contributes to all kinds of improvements.

    Regarding Dell PowerEdge R-Series's AI capabilities, I am not familiar with the performance of AI and have to explore it more, as AI is something that is built in, and I need to understand it better.

    I have not explored the accuracy and reliability of output concerning Dell PowerEdge R-Series yet.

    If you are looking for a safe and reliable peace-of-mind environment, I would definitely choose Dell PowerEdge R-Series, as I have been working with Dell products for years, not only servers but also workstations.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller Partner
    Last updated: Oct 13, 2026
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    PeerSpot user
    Buyer's Guide
    Dell PowerEdge R-Series
    October 2026
    Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
    919,894 professionals have used our research since 2012.
    reviewer2904789 - PeerSpot reviewer
    Ingeniero de telecomunicaciones at a tech vendor with 10,001+ employees
    Real User
    Top 10
    Sep 30, 2026
    Improved voice data storage has supported faster transfers and increased customer satisfaction
    Pros and Cons
    • "Dell PowerEdge R-Series has positively impacted my organization as it is always a better solution."

      What is our primary use case?

      My main use case for Dell PowerEdge R-Series is for storage, specifically for voice storage. I use Dell PowerEdge R-Series to store data or traffic in my day-to-day work. My main role in the use or management of Dell PowerEdge R-Series within my organization involves storage, specifically configuring the equipment. I focus on both administration and configuration in the use or management of Dell PowerEdge R-Series within my organization.

      What is most valuable?

      The best features that Dell PowerEdge R-Series offers, in my opinion, are good processing speed and technical support. The processing speed of Dell PowerEdge R-Series has greatly benefited my organization, specifically the data transfer speed has surprised me.

      Dell PowerEdge R-Series has positively impacted my organization as it is always a better solution. I consider it the best solution because customers are happier with the results since I started using Dell PowerEdge R-Series. I have noticed better revenue as a specific indicator that reflects customer satisfaction since I started using Dell PowerEdge R-Series. Since I started using Dell PowerEdge R-Series, I have seen a concrete benefit in the flexibility of our operations; we have adapted to new needs or solutions.

      What needs improvement?

      I think Dell PowerEdge R-Series could be improved with greater processing capacity.

      For how long have I used the solution?

      I have been using Dell PowerEdge R-Series for two years.

      What do I think about the stability of the solution?

      I consider Dell PowerEdge R-Series to be a stable solution.

      What do I think about the scalability of the solution?

      The scalability of Dell PowerEdge R-Series has been easy for me to adapt to the changing needs of my organization; it is very intuitive.

      How are customer service and support?

      My experience with Dell PowerEdge R-Series customer support has been a good customer experience. I rate customer support a 10.

      Which solution did I use previously and why did I switch?

      Before implementing Dell PowerEdge R-Series, I used Huawei servers, but the support was bad.

      What was our ROI?

      I have seen a return on investment, and it has been a profit. In terms of concrete data about that return on investment, I can say I have saved money.

      What's my experience with pricing, setup cost, and licensing?

      Overall, my experience with the price, implementation cost, and licenses of Dell PowerEdge R-Series has been a good experience.

      Which other solutions did I evaluate?

      I did not evaluate other options before choosing Dell PowerEdge R-Series.

      What other advice do I have?

      I rate Dell PowerEdge R-Series a nine out of ten. I give Dell PowerEdge R-Series a nine because of its competitive price; that is what is missing for it to reach ten. I cannot comment on how I would rate the new PowerEdge servers in terms of energy consumption, as I do not have that knowledge. My advice to other people who are considering implementing Dell PowerEdge R-Series in their organizations is that they should go ahead and implement it in their solutions. I have given Dell PowerEdge R-Series an overall review rating of nine.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Socio
      Last updated: Sep 30, 2026
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      PeerSpot user
      Ingeniero at a recreational facilities/services company with 1,001-5,000 employees
      Real User
      Top 10
      Sep 25, 2026
      Robust servers have supported critical casino operations and ensured uninterrupted daily services
      Pros and Cons
      • "Dell PowerEdge R-Series servers are very reliable and robust machines with the necessary support to host and run several applications and services at the same time."

        What is our primary use case?

        Dell PowerEdge R-Series is primarily used in my organization for applications and databases, including services.

        A specific example of an application that I manage with Dell PowerEdge R-Series is a single cashier system for casinos.

        Dell PowerEdge R-Series servers in my company are very reliable and robust machines with the necessary support to host and run several applications and services at the same time.

        What is most valuable?

        The best features that Dell PowerEdge R-Series offers are its robustness and easy replacement of spare parts.

        The easy replacement of spare parts has benefited me greatly, as if something gets damaged, the replacement can be done immediately, even without having to shut down the machine and take it out of operation.

        Dell PowerEdge R-Series servers are very functional and operate at high performance.

        Dell PowerEdge R-Series has had a positive impact on my organization by helping us support daily operations day to day without interruptions. A specific example where Dell PowerEdge R-Series has prevented interruptions is in the event of a disk failure, where it had an excellent response, allowing us to keep working even with the failure that occurred in the equipment.

        What needs improvement?

        I think Dell PowerEdge R-Series could be improved by improving its size. It would be useful if Dell PowerEdge R-Series were more compact or had a smaller design to optimize space.

        For how long have I used the solution?

        I have been using Dell PowerEdge R-Series for 14 years.

        What do I think about the stability of the solution?

        I consider Dell PowerEdge R-Series to be stable.

        What do I think about the scalability of the solution?

        The scalability of Dell PowerEdge R-Series is very good, with excellent scalability when it comes to projecting results.

        How are customer service and support?

        My experience with Dell PowerEdge R-Series customer support has been very good and efficient.

        Which solution did I use previously and why did I switch?

        We have always used Dell PowerEdge R-Series and did not previously use another solution.

        What was our ROI?

        I have seen a return on investment, with time savings and staff reduction. Perhaps not in monetary terms, but there has been significant staff reduction and time reduction when configuring or putting into operation.

        What's my experience with pricing, setup cost, and licensing?

        My experience with pricing, installation costs, and licensing for Dell PowerEdge R-Series has been good, since the licenses that are purchased are perpetual and do not generate extra costs.

        Which other solutions did I evaluate?

        Before choosing Dell PowerEdge R-Series, we evaluated other options, specifically HP servers.

        What other advice do I have?

        My advice to other people who are considering using Dell PowerEdge R-Series is that they are very robust machines that work very well and can be used in any type of industry. Dell PowerEdge R-Series servers are excellent for any organizational need. I have given this review a rating of 10 out of 10.

        Which deployment model are you using for this solution?

        Private Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Disclosure: My company has a business relationship with this vendor other than being a customer. Socio
        Last updated: Sep 25, 2026
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        PeerSpot user
        reviewer2843835 - PeerSpot reviewer
        System and network engineer at a outsourcing company with 51-200 employees
        Real User
        Top 20
        May 20, 2026
        Reliable servers have supported long‑term private cloud and storage clusters for critical workloads
        Pros and Cons
        • "Dell PowerEdge R-Series is one of the best platforms that I have in my data centers, the most reliable."

          What is our primary use case?

          My main use case for Dell PowerEdge R-Series is to use it as standalone servers but also as part of some clusters. I have some OpenStack private cloud deployed on them and some Ceph software-defined storage deployed on them.

          In my OpenStack private cloud, I am using Dell PowerEdge R-Series servers to run the Ceph software-defined platform. Basically, every node is part of the clusters. It exposes the hardware, the storage part and you can add it to the cluster and create the pools of storage based on the disk types, for example, HDDs or SSDs or NVMEs. Those storage pools are then exposed using the Ceph platform to the consumers using some specific protocols, for example, iSCSI or even with Ceph's own tools as RBDs, block storage. That block storage is used also as a storage backend for the OpenStack platform. So basically, when I want to deploy some IaaS, some virtual machines and services on top of them, the VMs get the storage via Ceph platform from those Dell PowerEdge R-Series servers.

          What is most valuable?

          I just want to emphasize that I do enjoy working with the iDRACs because I think it's one of the best ways to manage the server out there, comparing to other vendors. It's one of the best ways to manage the server using the iDRAC and the whole feature set around that.

          The best features Dell PowerEdge R-Series offers start with the simple KVM interface, console, through the specific configuration on the BIOS level, on the network cards level, on the power supplies, on the performance mode or balanced mode.

          The reliability of Dell PowerEdge R-Series has positively affected my operations because we use one of the Dell PowerEdge R-Series servers as a main router for our connectivity to the internet. If that goes down, basically the whole network goes down. I have managed to keep it up without any problems in the last ten years or so.

          Dell PowerEdge R-Series is one of the best platforms that I have in my data centers, the most reliable. I didn't have any single failure. I have some disk failures, but that's about it. So I have servers that are in production since 2010, for example.

          For how long have I used the solution?

          I have been working in my current field since 2013.

          What do I think about the stability of the solution?

          Dell PowerEdge R-Series is stable.

          What do I think about the scalability of the solution?

          I cannot say much about Dell PowerEdge R-Series's scalability. I don't really know what to say.

          How are customer service and support?

          My experience with customer support is great. I didn't have that much interaction with them because everything worked great. When I need those people, they were helpful.

          Which solution did I use previously and why did I switch?

          I previously used different solutions based on the fundings. I have a lot of different vendors in my setup. I do prefer the Dell ones when I am able to secure the pricing.

          I evaluated Supermicro and Cisco and HP before choosing Dell PowerEdge R-Series.

          How was the initial setup?

          My experience with pricing, setup cost, and licensing is great. It was really great because I managed to get good pricing and outcompete some other vendors.

          What about the implementation team?

          I did not use Dell deployment services, an integrator, reseller, or consultant for the deployment. I have an ongoing project right now, but I cannot say more about it because it just started.

          What's my experience with pricing, setup cost, and licensing?

          My experience with pricing, setup cost, and licensing is great. It was really great because I managed to get good pricing and outcompete some other vendors.

          Which other solutions did I evaluate?

          I evaluated Supermicro and Cisco and HP before choosing Dell PowerEdge R-Series.

          What other advice do I have?

          On a scale from 1 to 10, I would rate Dell's professional services or technical support for this solution about eight. It's not 10 because I had some issues around the scheduling part, but they did a great job in the end.

          My advice to others looking into using Dell PowerEdge R-Series is to go on. You cannot fail with them. I would rate this review a 10 out of 10.

          Which deployment model are you using for this solution?

          Private Cloud

          If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

          Other
          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          Last updated: May 20, 2026
          Flag as inappropriate
          PeerSpot user
          Manfred Reichard - PeerSpot reviewer
          Senior Customer Solution Architect at Vodafone
          Real User
          Top 20
          Nov 26, 2025
          Reliable infrastructure has supported long-term ai-driven data analysis and automated edge workloads
          Pros and Cons
          • "The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors."
          • "There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback."

          What is our primary use case?

          Dell PowerEdge R-Series plays a role in my company's AI initiatives. For example, it is involved in AI-driven data analysis and automation like edge computing.

          What is most valuable?

          I don't find specific features of Dell PowerEdge R-Series particularly valuable, and I have no comment on that. The improvement Dell PowerEdge R-Series has brought to my company is reliability.

          What needs improvement?

          I have no comment on which areas Dell PowerEdge R-Series could still be improved, as I don't know.

          For how long have I used the solution?

          I have been using Dell PowerEdge R-Series for 10 years or longer, starting at Vodafone with my current employer and having prior experience with it for 20 years at previous companies.

          What do I think about the stability of the solution?

          I am not aware of any crashes, downtime, or performance issues with Dell PowerEdge R-Series, as none are known.

          What do I think about the scalability of the solution?

          I can't say much about the expansion of applications with Dell PowerEdge R-Series, but it seems to be working quite well and it works.

          How are customer service and support?

          I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback.

          How would you rate customer service and support?

          Positive

          Which solution did I use previously and why did I switch?

          I have used a different solution before Dell PowerEdge R-Series in parallel, such as Hewlett Packard Enterprise, or HPE. We did switch to Dell PowerEdge R-Series, so it's moving more and more towards Dell rather than merely adding it.

          What was our ROI?

          I have not seen a return on investment because we don't use them until they stop working. Instead, we do a refresh when the systems reach end-of-support or even earlier since we work on end-customer projects. Internal IT handles it differently, and for end-customer projects, there is always a defined lifecycle—such as three years, four years, or longer. Then we do a hardware refresh, if necessary, or not. If the end customer no longer needs the infrastructure or desires something new, then it will be replaced.

          What other advice do I have?

          The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors. I consider the pricing and licensing of Dell PowerEdge R-Series to be at market standard. For Dell in general, I would rate it a nine on a scale from one to ten. The challenges regarding responsiveness occur because we submit it, and then it goes to the UK, where our contact person is, who then forwards it. It would be beneficial as a suggestion for improvement to have a portal where you simply enter the serial number to request support renewal or anything else via the workflow. I rate this review a nine out of ten overall.
          Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
          PeerSpot user
          COO with 11-50 employees
          Real User
          Top 10
          Oct 1, 2025
          Delivers reliable performance across diverse data and file system needs
          Pros and Cons
          • "Dell PowerEdge R-Series usually does not have much downtime."
          • "I consider the most valuable aspect of Dell PowerEdge R-Series to be its reliability, which is the key feature; it is a good machine."
          • "Dell PowerEdge R-Series can improve on its flexibility; having more flexible options would be beneficial."
          • "Dell is trying to find their identity, and in recent years, they seem to be searching for their company identity with their core brands, struggling to be more flexible and adapt to the changing world."

          What is our primary use case?

          My company's use case involves being a distributor and a reseller. 

          I used to manage an IT company where we integrated servers and created multidisciplinary projects using servers, storage, networking solutions. I was mostly distributing and reselling Dell PowerEdge R-Series servers to both SMBs and enterprises. 

          The specific use cases for Dell PowerEdge R-Series included everything from data storage to file systems. 

          For AI initiatives, I sold Dell PowerEdge R-Series, yet we needed more complex solutions for AI with graphics cards.

          What is most valuable?

          I consider the most valuable aspect of Dell PowerEdge R-Series to be its reliability, which is the key feature; it is a good machine.

          The rack servers are beneficial for small businesses and can grow with them, depending on the physical solution they need, specifically regarding the footprint they have in their offices. If they have a server room and can put a cabinet, it works perfectly. If they have a very small office, they would probably require a tower solution.

          What needs improvement?

          Dell PowerEdge R-Series can improve on its flexibility; having more flexible options would be beneficial. Their strength and weakness simultaneously is having built solutions, and the lack of customization in the more affordable models can be somewhat limiting.

          Dell PowerEdge R-Series needs to improve its flexibility with more options. Dell is trying to find their identity, and in recent years, they seem to be searching for their company identity with their core brands, struggling to be more flexible and adapt to the changing world.

          For how long have I used the solution?

          I have been using Dell PowerEdge R-Series servers for about ten or 15 years.

          What do I think about the stability of the solution?

          Dell PowerEdge R-Series usually does not have much downtime. We did experience downtime with them, as every electronic product has downtime. However, Dell PowerEdge R-Series is typically the better solution.

          How are customer service and support?

          I have worked with Dell PowerEdge R-Series technical support extensively. 

          My experience with them depends on the times; sometimes it was good, sometimes it was bad. Dell PowerEdge R-Series could improve by paying more to their technicians and hiring better professionals. 

          I would rate the customer support from Dell PowerEdge R-Series as seven out of ten. There was a time when I would rate Dell PowerEdge R-Series support as ten; however, in the past few years, it has been around seven.

          How would you rate customer service and support?

          Positive

          What was our ROI?

          I used performance metrics to measure success based on improved performance, scalability, downtime reduction, and financial costs. Some companies saw ROI with Dell PowerEdge R-Series, while others did not, though most did. It needs to be examined in a broader spectrum, not just one to three years. After five to seven years, the ROI becomes apparent.

          What's my experience with pricing, setup cost, and licensing?

          From my experience with pricing and licensing, Dell PowerEdge R-Series is typically more expensive than the competition, sometimes for valid reasons and sometimes without justification.

          What other advice do I have?

          Currently, I am looking for my next role and am not actively distributing and reselling Dell PowerEdge R-Series. 

          I rate Dell PowerEdge R-Series nine out of ten.

          Which deployment model are you using for this solution?

          On-premises

          If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

          Other
          Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor & Reseller
          PeerSpot user
          Director Of IT at Star Kay White
          Real User
          Top 5Leaderboard
          May 20, 2025
          Supports our business growth and provides redundancy and reliability
          Pros and Cons
          • "My favorite features of Dell PowerEdge Rack Servers have been the redundancy and reliability."
          • "To improve Dell PowerEdge Rack Servers, I would like to see the return of the dedicated Hyper-V cluster storage product line that was discontinued, which I found to be a really nice product."
          • "The pricing of Dell PowerEdge Rack Servers has been a little problematic. It was sticker shock with our most recent purchase compared to the previous one, and there's a gap in pricing at our current level because what we do isn't very compute-intensive, resulting in a mismatch where we fit into an in-between category without an exact solution available."

          What is our primary use case?

          We've been using Dell PowerEdge Rack Servers for a long time, and they are really the workhorse behind the scenes for our business, whether it's documents or something else. In the past, it was our ERP system, our SQL Server, and nowadays, besides that, we also do some production technology stuff, some PLCs, some data collection, so Dell PowerEdge Rack Servers run all that technology behind our business.

          Our use case for Dell PowerEdge Rack Servers includes our SQL Server that runs our ERP system, as well as typical office tasks like Excel files, Word documents, and marketing materials; basically, typical file storage, and our PLC analytic systems that we run.

          How has it helped my organization?

          We've about 130 people in our organization. Dell PowerEdge Rack Servers have supported our growth. We've had tremendous growth, increasing probably by four times when I started, so Dell PowerEdge Rack Servers have been behind the scenes, enabling us to grow the business. When we started, we were a small business, and we've now grown into the medium business range. We use a lot of enterprise features that small businesses don't. It has been great that PowerEdge was there when we were a small business, and now that we are a medium-sized business, there is still a solution for us.

          What is most valuable?

          My favorite features of Dell PowerEdge Rack Servers have been the redundancy and reliability. The redundancy built into the system allows us to replace components like a hard drive without shutting the server down, and that has always been the best feature ever. 

          We've quadrupled in size since we started, which is a great story showing how PowerEdge servers have enabled that growth over the years.

          What needs improvement?

          To improve Dell PowerEdge Rack Servers, I would like to see the return of the dedicated Hyper-V cluster storage product line that was discontinued, which I found to be a really nice product. The beneficial aspect of that feature was that we could skip the PowerStore and just have the Dell PowerEdge Rack Servers alone, as they also served as storage, which helped us save money.

          For how long have I used the solution?

          We've been using Dell PowerEdge Rack Servers longer than I've been with the company. I've been with the company for 20 years, and we've been a PowerEdge customer since before.

          What do I think about the scalability of the solution?

          Dell PowerEdge Rack Servers have been able to scale with our growing needs. We've grown about four times compared to when I started, and as technology has advanced, so have we, with PowerEdge always providing a solution.

          How are customer service and support?

          I find Dell's customer service and technical support exceptional. All the support personnel have been very knowledgeable and quick to respond, making overall support great with the Dell PowerEdge Rack Servers and the enterprise products.

          How would you rate customer service and support?

          Positive

          Which solution did I use previously and why did I switch?

          Before Dell PowerEdge Rack Servers, I don't know what they were using.

          How was the initial setup?

          They are easy to deploy. Deploying Dell PowerEdge Rack Servers was made easier with ProDeploy; I've deployed servers in the past, but I prefer to focus on high-level stuff now, and having ProDeploy take care of the deployment was really helpful.

          What about the implementation team?

          It's just my team of three maintaining Dell PowerEdge Rack Servers.

          What was our ROI?

          We have seen a return on investment through the redundancy and reliability of Dell PowerEdge Rack Servers, which keep the technology running seamlessly in the background. My managers do not have to worry about it at all. As long as it keeps running, no one else in the company knows it's there, and that is the best testament to the product.

          What's my experience with pricing, setup cost, and licensing?

          The pricing of Dell PowerEdge Rack Servers has been a little problematic. It was sticker shock with our most recent purchase compared to the previous one, and there's a gap in pricing at our current level because what we do isn't very compute-intensive, resulting in a mismatch where we fit into an in-between category without an exact solution available. We don't need a lot of processor power or a lot of memory. We need a medium amount of those, but the solutions available are a little bit too large for us.

          Which other solutions did I evaluate?

          We have evaluated other solutions from time to time, but we use a lot of Dell products, so it's always made sense to go with Dell PowerEdge Rack Servers.

          What other advice do I have?

          With Dell PowerEdge Rack Servers, right-sizing the equipment is important. I've found that many IT people overestimate their needs in terms of compute and memory, so utilizing Dell's tool to determine current usage and discussing the company's trajectory with C-level executives helps in making informed decisions for future growth. I don't know the name of that tool off the top of my head, but all the Dell reps know it and recommend running it when purchasing new equipment.

          I would rate Dell PowerEdge Rack Servers a nine out of ten.

          Which deployment model are you using for this solution?

          On-premises
          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          Post sale at a outsourcing company with 51-200 employees
          Real User
          Top 20
          Oct 13, 2026
          Reliable servers have improved video analytics and secure storage for critical police projects
          Pros and Cons
          • "Using Dell PowerEdge R-Series has positively affected the overall flexibility of my operations, making it good, dynamic, and flexible."
          • "Dell PowerEdge R-Series is not stable."

          What is our primary use case?

          I use Dell PowerEdge R-Series primarily for storage server and VMS analytics.

          I make Dell PowerEdge R-Series a VMS, specifically a video VMS for the camera.

          For my main use case with Dell PowerEdge R-Series, I would add that it is used for another service for the open doors solution.

          My role in using and managing Dell PowerEdge R-Series is to provide a project solution for the police in my country.

          How has it helped my organization?

          The impact of Dell PowerEdge R-Series on my organization is very positive with the service it provides.

          The positive service from Dell PowerEdge R-Series includes very good and easy installation for my customers.

          Using Dell PowerEdge R-Series has positively affected the overall flexibility of my operations, making it good, dynamic, and flexible.

          I have impressions of Dell PowerEdge R-Series having a positive impact on my organization's sustainability goals, particularly with energy savings.

          What is most valuable?

          In my experience, the best features that Dell PowerEdge R-Series offers are good quality and very dynamic performance.

          When I say good quality and very good economics, I mean the performance and the price, which I find to be a good value.

          I would add that the ease of management is a notable feature of Dell PowerEdge R-Series.

          Regarding Dell PowerEdge R-Series' AI capabilities, the security in PowerEdge is very safe and protective.

          I consider Dell PowerEdge R-Series' AI capabilities regarding accuracy and reliability as something I trust, especially the providers.

          I trust the provider to deliver accurate and reliable results with Dell PowerEdge R-Series, as the solution of Dell for the service is very good, covering storage, RAM, and CPU.

          What needs improvement?

          I think Dell PowerEdge R-Series can be improved, and Lenovo is different in that it has good quality, but I prefer Dell.

          For how long have I used the solution?

          I have been using Dell PowerEdge R-Series for five years.

          I have many Dell PowerEdge R-Series servers.

          What do I think about the stability of the solution?

          Dell PowerEdge R-Series is not stable.

          How are customer service and support?

          My customer is Magalcom when it comes to customer support for Dell PowerEdge R-Series.

          I would rate the customer support for Dell PowerEdge R-Series a nine.

          What other advice do I have?

          I rate Dell PowerEdge R-Series a solid ten overall. I chose ten because it is a good quality product and provides good service. My advice to others looking into using Dell PowerEdge R-Series is to consider it a five.

          Which deployment model are you using for this solution?

          On-premises
          Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
          Last updated: Oct 13, 2026
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          PeerSpot user
          reviewer2908230 - PeerSpot reviewer
          DevOps Engineer at a financial services firm with 1,001-5,000 employees
          Real User
          Top 20
          Oct 8, 2026
          New servers have improved job performance while supporting ongoing governance operations
          Pros and Cons
          • "During our initial testing of Dell PowerEdge R-Series, we observed that jobs run faster compared to our previous server version."
          • "During a recent evaluation of energy consumption for the newest Dell PowerEdge R-Series servers, I noticed that it uses more power."

          What is our primary use case?

          I am part of the governance team in my current field, and we are also doing management and administrative work on Dell PowerEdge R-Series.

          We have not used AI workloads on Dell PowerEdge R-Series yet.

          Older versions of Dell PowerEdge R-Series have been used in our company.

          What is most valuable?

          We are still rolling out Dell PowerEdge R-Series, so we have not really explored many features yet. We are still in the staging stage of the server deployment.

          During our initial testing of Dell PowerEdge R-Series, we observed that jobs run faster compared to our previous server version.

          What needs improvement?

          During a recent evaluation of energy consumption for the newest Dell PowerEdge R-Series servers, I noticed that it uses more power. When we put it on our UPS, that is what I observed.

          I cannot provide specific recommendations on how Dell PowerEdge R-Series can improve energy consumption at this time.

          Since we have not used Dell PowerEdge R-Series extensively, I cannot provide much detail on how to improve the product overall.

          For how long have I used the solution?

          I have been using Dell PowerEdge R-Series products for ten years. Before our current model, we also used a previous model in our organization.

          How are customer service and support?

          I have used customer support for Dell PowerEdge R-Series.

          The feedback on Dell PowerEdge R-Series customer support has been positive. I rate the customer support for Dell PowerEdge R-Series a ten based on what we have asked them to do.

          How was the initial setup?

          We are still deploying Dell PowerEdge R-Series servers at the moment.

          Which other solutions did I evaluate?

          We did not consider other solutions before selecting Dell PowerEdge R-Series because we came from a Dell Vertex, so we upgraded to the next level or the next model.

          I did not consider selecting any vendor besides Dell for Dell PowerEdge R-Series.

          What other advice do I have?

          I cannot comment on whether Dell PowerEdge R-Series has had any impact on our organization's sustainability goals.

          Based on our current usage, I rate Dell PowerEdge R-Series an eight overall. My overall review rating for Dell PowerEdge R-Series is eight.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          Last updated: Oct 8, 2026
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          PeerSpot user
          Buyer's Guide
          Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
          Updated: October 2026
          Buyer's Guide
          Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.