Dell PowerEdge R-Series Reviews

Dell PowerEdge R-Series plays a role in my company's AI initiatives. For example, it is involved in AI-driven data analysis and automation like edge computing.

I don't find specific features of Dell PowerEdge R-Series particularly valuable, and I have no comment on that. The improvement Dell PowerEdge R-Series has brought to my company is reliability.

I have no comment on which areas Dell PowerEdge R-Series could still be improved, as I don't know.

I have been using Dell PowerEdge R-Series for 10 years or longer, starting at Vodafone with my current employer and having prior experience with it for 20 years at previous companies.

I am not aware of any crashes, downtime, or performance issues with Dell PowerEdge R-Series, as none are known.

I can't say much about the expansion of applications with Dell PowerEdge R-Series, but it seems to be working quite well and it works.

I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback.

Positive

I have used a different solution before Dell PowerEdge R-Series in parallel, such as Hewlett Packard Enterprise, or HPE. We did switch to Dell PowerEdge R-Series, so it's moving more and more towards Dell rather than merely adding it.

I have not seen a return on investment because we don't use them until they stop working. Instead, we do a refresh when the systems reach end-of-support or even earlier since we work on end-customer projects. Internal IT handles it differently, and for end-customer projects, there is always a defined lifecycle—such as three years, four years, or longer. Then we do a hardware refresh, if necessary, or not. If the end customer no longer needs the infrastructure or desires something new, then it will be replaced.

The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors. I consider the pricing and licensing of Dell PowerEdge R-Series to be at market standard. For Dell in general, I would rate it a nine on a scale from one to ten. The challenges regarding responsiveness occur because we submit it, and then it goes to the UK, where our contact person is, who then forwards it. It would be beneficial as a suggestion for improvement to have a portal where you simply enter the serial number to request support renewal or anything else via the workflow. I rate this review a nine out of ten overall.

My company's use case for Dell PowerEdge Rack Servers is that we use it internally for our office purpose and also we resell it to our customers.

The features of Dell PowerEdge Rack Servers have benefited our organization as they simplify the IT manager's job. It gives them entire visibility of the device which enables them to keep growing their applications or data, and it basically simplifies the IT manager's jobs. 

The feature of Dell PowerEdge Rack Servers that I value the best is the iDRAC, as it is extremely good and simplifies tasks. It is very rigid and very durable, which is why most people continue buying these servers on a regular basis.

Dell has supported growth and operational success within those companies we resell to through the backend support, which is extremely good. Dell is the only organization now that has products from clients to storage, networking, and all data center devices. There is no other organization in the market which has all these products.

Dell makes it extremely easy for customers to buy. They get one-on-one support for all products. The support has been extremely good compared to other brands. AI is something very new, and Dell PowerEdge Rack Servers are currently coming up with integrated GPUs for AI, which are getting implemented now. There is a lot of demand in the market, and customers keep asking for it.

Dell PowerEdge Rack Servers are already the best, and there is nothing new that I would suggest to improve. The only aspect that could be improved is the price. The product is extremely good, so it is always priced high. To improve product sales, reducing the price would help.

I have been using Dell PowerEdge Rack Servers for the past 10 years. I have been a Dell employee, so I have been using it for more than 15 years.

Dell PowerEdge Rack Servers scale with the growing needs of organizations as the solution is built with scalability options. As long as your data or application requires scalability, the PowerEdge already has the feature which helps to scale.

The customer service and technical support from Dell is extremely good. That has been the biggest plus point of Dell and one of the biggest reasons for it to have a good market share.

Positive

It's extremely easy to deploy Dell. The products have been made in such a way that it's user-friendly, and it's extremely easy to implement.

In terms of pricing and licensing for Dell PowerEdge Rack Servers, what can be done is stocking the servers with distributors as much as possible to bring down the price, similar to what other OEMs do. 

Dell is more expensive since it has more B2B orders compared to HP or Lenovo who focus on stock and sell business. This helps them to bring down the price. 

Additionally, the sourcing of spare parts could be streamlined better to reduce the price.

I do sell other solutions, such as HP and Lenovo, and Dell PowerEdge Rack Servers have been far better compared to the others in durability and support, except for the price.

Overall, I would rate Dell PowerEdge Rack Servers eight out of ten. It is a bit expensive compared to others.

Our use case for Dell PowerEdge Rack Servers is data storage and computing for satellite images and AR picture generation.

It's required for our business. Dell PowerEdge Rack Servers benefit our organization as we build satellites and use images from Earth to check the planet's health and constellation for telecommunication purposes. Our company is very young, with eight satellites in space, and we are still building the company.

Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support.

I have been using Dell PowerEdge Rack Servers for ten years.

We've 300 people in our organization. I believe Dell PowerEdge Rack Servers can grow with our business. Our company has a megafactory for satellites, making us the biggest company in Europe for satellites and the third in the world. Dell can support us in growing the company and developing our IT infrastructure.

The customer service is excellent, but we don't always get deployment support.

Positive

I have used HPE servers previously.

It's very easy to deploy Dell PowerEdge Rack Servers.

I did not evaluate other solutions besides Dell when we were looking because our IT manager had previous experience with Dell, and we continued with that decision.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

On-premises

Our use case for Dell PowerEdge Rack Servers is as a private cloud. We have three products: utility computing where we use servers for bare metal configuration for our customers, private cloud, and integration of private cloud with hyperscalers.

The most valuable features of Dell PowerEdge Rack Servers are its flexibility and performance of the servers which are very good. I have been using PowerEdge for almost 25 to 30 years in my server rooms and data centers. I trust them more than other products because I have been managing not just data centers but also the internal IT of Tech Mahindra. I have been seeing a lot of improvements in Dell PowerEdge Rack Servers as we progress forward.

Onsite support can improve hands and feet as we progress forward, but the remote site support is very good. The dispatch services are outsourced to small and medium companies, so we don't get consistent support.

We have been using PowerEdge for a very long time, and I have been using it for almost 25 to 30 years in my server rooms and data centers.

We want to see what the approach is on generative AI as we move forward. On AI, we need to understand how this is going to scale, as AI is a different animal altogether.

I evaluate the customer service and support for Dell PowerEdge Rack Servers as good; it has been good, and we don't find any problems.

Positive

We are using Dell PowerEdge Rack Servers for AI initiatives as we move forward because we have developed infrastructure as code for our customers, and we are bringing generative AI and writing LLMs for that. We will definitely be using our systems for that in our data centers, GPU as a service.

Overall, I would rate Dell PowerEdge Rack Servers ten out of ten.

Private Cloud

Other

We have VMware with 2 node servers and almost 20 virtual machines. We have in-house software and an HR and finance application running on it. It works fine for handling diverse applications.

We are using the FX2 chassis, which is a small setup. We have a small environment with very few servers.

Our environment is small, and it fits our environment. For our requirements, it is working fine.

We have protection with secure firmware of Dell PowerEdge Rack Servers. We have not experienced any security incidents or vulnerabilities with our PowerEdge servers.

It reduces our downtime because it has been working fine. There has never been any failure. I have used HPE servers previously, and we had issues related to rebooting, power supply failure, etc. Our Dell PowerEdge Server is working fine. There is no failure.

We use OpenManage Enterprise software. It gives us an advantage in rebuilding a new server. We can build templates and use the same templates to deploy new servers. There is no manual work.

It is a stable server. I have never faced any failure with these servers.  They keep running for at least five to seven years without any issues.

They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server.

If they can provide more disk slots in one server, that would be good for the environment. Sometimes a BIOS upgrade fails, or something unexpected can happen.

I have used Dell PowerEdge Rack Servers for the last 15 years.

I never faced any failure in the last four to five years. It is a reliable product. Not even one server has failed so far.

We are using the FX2 chassis with two node servers. Two slots are still free. We can add new servers at any time, so the scale-out option is there. The RAM increment option is also there. We can add a lot of RAM there. 

I encountered issues a few times, and they resolved them within the time frame.

Positive

We were HPE customers for ten years. We switched to Dell EMC products about ten years ago. We have VNX storage, xUnity, data domains, tape libraries, and PowerEdge Servers. About 90% of my existing infrastructure is from Dell EMC.

We chose Dell PowerEdge Servers because they are well-known servers. They are the core products of Dell. I love EMC products. They were acquired by Dell. It is almost a similar technology.

Due to built-in software, it is easy to deploy and easy to manage.

When we purchase new servers, partners are responsible for deployment. However, after the initial deployment, it is our responsibility to manage them.

I have tier-one partners like Condo Protego, Cloudbox, GPM, and GBM. We are working with these partners. They have the capability to design the solution, but not all partners are equal.

We did not work with Dell's Professional Services because our environment is not a very big environment. It is an expensive service and not required for our business.

It keeps running and does not create any problems. There are no hardware or power supply failures. It has been good for our business.

We are at an initial stage in our AI journey. We have not tried to run any AI workloads on our PowerEdge Servers. Our business environment is a bit different, and at the moment, we do not require much AI for our business.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

There are countless use cases for Dell PowerEdge R-Series. It is really difficult because Dell PowerEdge R-Series can be used in so many ways. For example, in our case, we build virtualization clusters very nicely with them.

Dell PowerEdge R-Series has definitely improved and facilitated our work. It is much easier to handle than competing products. You need to invest less time.

Dell PowerEdge R-Series has contributed to growth and business success, especially in small companies. The complete package we get from Dell makes work easier; it is not just the handling of the devices, but also the support and if there are ever problems. Dell is very well positioned there.

Dell PowerEdge R-Series has specific features that are particularly helpful for small and medium businesses; the flexibility is definitely a big point.

In terms of features I have found most valuable compared to other manufacturers, I would definitely say iDRAC. The iDRAC interface and the updates that can be deployed through it are particularly valuable examples.

Compatibility issues are areas where Dell PowerEdge R-Series could be improved.

We have had Dell PowerEdge R-Series for three years now, and we have been using it for a really long time. We just removed the older ones that were installed for maybe five years or so, making it six years total.

We have had minor failures, but nothing dramatic. The issues were resolved by Dell support.

Dell products grow with my needs. If we have other requirements, Dell usually has the right solution ready.

We switched because of the flexibility of the systems; we can tailor them to what we currently need, and the complete package from consultation to purchasing to support if something fails is great. Compared to competitors, you just do not get that.

On a scale from 1 to 10, I would rate Dell support an eight.

For products that are not part of the premium support package, it is a bit more tedious.

Positive

Before Dell PowerEdge R-Series, we used various HPE solutions.

I am involved in working with Dell PowerEdge R-Series very directly on a daily basis. I would rate this review a 9.

On-premises

Other

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management.

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management. One of the valuable features is Active Directory, which helps in managing the network. Additionally, it is used as the active server for my network.

I would like Dell PowerEdge Rack Servers to be faster and more secure. Improving these aspects would be beneficial. If possible, I would also appreciate a reduction in price.

I have been working with Dell PowerEdge Rack Servers for about sixteen years.

The deployment of Windows Server on Dell PowerEdge Rack Servers was very easy. Implementing Windows Server is straightforward.

The product is very stable.

I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.

Positive

I previously used HP servers before switching to Dell PowerEdge Rack Servers.

The initial setup was very easy with Windows Server.

I used Windows Server for deployment and did not utilize any specific Dell deployment services or consultants.

I have not seen a return on investment.

The price of Dell PowerEdge Rack Servers is not cheap, especially considering the currency circumstances in Egypt. I purchased it for approximately 500,000 Egyptian pounds.

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management. One of the valuable features is Active Directory, which helps in managing the network. Additionally, it is used as the active server for my network. I would rate the overall solution as eight to nine out of ten.

On-premises

We have created Hyper-V virtual machines. We have multiple virtual machines running on this system. Dell PowerEdge Rack Servers are good for handling diverse applications. We have not faced any issues so far. It is good. It is doing well.

We are using Dell PowerEdge R730 Server, and it meets our needs for handling high-performance workloads. We are extremely satisfied.

They are good at firmware upgrades and other things. So far, we have not faced any issues with them. Earlier, I used some other brands. As compared to those, I am satisfied with Dell PowerEdge Rack Servers.

We did not experience any security incidents with Dell PowerEdge Rack Servers.

The advantages include ease of use. The rack accessibility, BIOS settings, and everything else are easy. Its configuration is straightforward. I do not have any difficulties working with it.

It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA.

I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options.

We have been using Dell PowerEdge Rack Servers since 2018. It has been almost five years.

It has been good. I have not faced any issues so far, and it is performing well. For the last five years, I have been using it and am extremely satisfied. I hope it will continue like that.

We have not done any expansion. We are planning but have not implemented any expansion yet.

When I had an incident, the support was good. I would rate it a nine out of ten.

Positive

We have used other brands previously, but we had issues related to firmware and slowness. We are satisfied with Dell PowerEdge servers.

 It was not difficult. Based on my previous experience, it was easy to implement.

I worked with Dell Professional Services to plan, implement, and adopt the solution in the beginning. They supported me with the RAID configuration and other types of setups.

We reduced costs by purchasing one or two servers instead of multiple. We are using a single server for our workload.

I don't remember the model, but we evaluated HPE. 

We have not run any AI workloads on these servers. We have multiple software and platforms. It is not easy to integrate AI. We are planning to do it but so far, nothing has been done when it comes to AI integration.

Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten. It has been working well for the last five years. I am satisfied with it.

On-premises