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IT Service Engineer at ROSEN
Real User
Top 10
May 23, 2025
Provides the ability to extend the hardware and reduces energy consumption
Pros and Cons
  • "The optimization of hardware and the ability to extend the hardware are valued features."
  • "I would rate Dell PowerEdge Rack Servers a ten out of ten."
  • "Pricing might be an area for improvement. There is competition, and lowering prices could be beneficial."

What is our primary use case?

We are running VMware vSphere and regular Windows servers. We use Dell PowerEdge Rack Servers for server implementation, virtualization, storage, so basically virtualization and server support.

How has it helped my organization?

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have also helped to reduce the consumption of energy. We have seen decreased consumption levels through our monitoring systems. The cooling system has been significantly improved in the newer versions and models of Dell PowerEdge Rack Servers.

What is most valuable?

The optimization of hardware and the ability to extend the hardware are valued features.

What needs improvement?

Pricing might be an area for improvement. There is competition, and lowering prices could be beneficial.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for at least ten years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers have managed to reduce the consumption of energy. We have seen that in the levels of our monitoring systems, which definitely show a decrease in consumption.

How are customer service and support?

I've contacted them many times. The overall support is very good with first-class service.

Which solution did I use previously and why did I switch?

We are using Pure Storage—the flash drives from Pure Storage.

How was the initial setup?

It was easy. 

What was our ROI?

At the end, the cost benefit will be greater than the original investments. We just implemented the solution in our Mexico City offices. This is the first month for the actual payment. The benefit in the long run financially is structured so the company does not decapitalize. In the three or five years, we will have the newer equipment once the leasing is over or is renewed.

What other advice do I have?

We are at the initial stage in our AI journey as a multinational level company. We are still working on testing, but it hasn't been totally implemented yet. We have done some automation with Python and are trying to use CoPilot for small tasks, but it hasn't been developed to a large scale. We are still in progress at this point.

I would rate Dell PowerEdge Rack Servers a ten out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
End User Manager at a financial services firm with 51-200 employees
Real User
Top 20
Jan 26, 2025
Works well and comes with good stability and support
Pros and Cons
  • "We do not have much workload right now. We are happy with whatever we have tested."
  • "We are using the Dell PowerEdge Rack Server for core banking applications. It is working fine and we are happy with it."
  • "Currently, we are facing issues with updates, particularly on the driver side. We did not receive proper communication about upcoming driver upgrades and other aspects. We are lagging in that area. We need to know about any upcoming updates so that we can plan accordingly. It could be that our emails are not registered properly."

What is our primary use case?

We are using the Dell PowerEdge Rack Server for core banking applications. It is working fine and we are happy with it.

How has it helped my organization?

Dell PowerEdge Servers have had an impact on our organization’s sustainability goals. Their power consumption seems to be fine. We have not seen any issues.

We have not experienced any security incidents or vulnerabilities with our PowerEdge Servers.

What is most valuable?

We do not have much workload right now. We are happy with whatever we have tested.

What needs improvement?

Currently, we are facing issues with updates, particularly on the driver side. We did not receive proper communication about upcoming driver upgrades and other aspects. We are lagging in that area. We need to know about any upcoming updates so that we can plan accordingly. It could be that our emails are not registered properly.

For how long have I used the solution?

It is a new company, and we started using Dell PowerEdge Rack Servers only six months ago.

What do I think about the stability of the solution?

Until now, it has been working fine. It is stable.

Dell PowerEdge Servers have not helped to reduce unplanned production downtime. We are a start-up company, so we do not have much downtime. We have a downtime of five minutes or ten minutes over here and there.

What do I think about the scalability of the solution?

I have not had the need to scale yet. Currently, we have only 50 users. We are planning to grow next year and have about 25 more users.

How are customer service and support?

When it comes to hardware replacement and other issues I faced previously, the response has been good. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used HPE in my previous organization. We are an entity within a group, and we were asked to go for Dell servers.

What about the implementation team?

All the backend work is supported by a company in India.

What was our ROI?

We started only six months ago, so I cannot measure the ROI.

What other advice do I have?

We are a new company, and we are at the initial stage of our AI journey. We need proper engineers for our AI journey.

I would rate Dell PowerEdge Rack Servers an eight out of ten. We do not have much load at the moment. We are at the beginning stage, but so far, we are happy with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.
reviewer2881290 - PeerSpot reviewer
Senior System Administrator at a tech vendor with 51-200 employees
Real User
Top 10
Jul 29, 2026
High performance has unified everyday work, local containers, and AI tasks on one machine
Pros and Cons
  • "Overall, operations flexibility has increased, and the performance has been increased."
  • "The customer support is average; I would rate it seven out of ten."

What is our primary use case?

I use Dell PowerEdge R-Series for normal computing and everyday tasks. Mostly I use it for browsing, and for example, if I have to work on local Kubernetes, then I install it on a virtual WSL and on Docker Desktop as well.

Earlier, the laptop I had experienced performance issues while running Docker locally or running Kubernetes locally, but after using this, there is no issue. The performance is overall very good.

This is the main use case actually because earlier, I had to use another laptop or a different kind of machine for specific use cases, but now I can complete all of my use cases in this single machine.

What is most valuable?

I think the best feature Dell PowerEdge R-Series offers in my experience is performance.

The performance stands out for me because of both speed and reliability.

Dell PowerEdge R-Series is the closest portable equivalent to a server. The features that I am using include this hardware, actually including the NVIDIA graphics card, and I can use it for AI. These are the most impressive features for me.

Dell PowerEdge R-Series has positively impacted my organization because everyone is moving towards AI, which requires high-performing laptops. That is the reason we are using this R-Series laptop, and this is increasing overall productivity.

What needs improvement?

I don't think there are many needed improvements, but I think the display quality may be something we can improve.

For how long have I used the solution?

I have been using Dell PowerEdge R-Series for only the last six months.

What do I think about the stability of the solution?

Dell PowerEdge R-Series is stable so far.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge R-Series is good and meets my expectations.

How are customer service and support?

The customer support is average; I would rate it seven out of ten.

Which solution did I use previously and why did I switch?

We were not using any different solution before.

What was our ROI?

I actually cannot share this financial information with you, but you can assume that it has provided a good ROI for us.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been fine; the pricing was good and within our budget.

Which other solutions did I evaluate?

I evaluated ThinkCentre before choosing Dell PowerEdge R-Series.

What other advice do I have?

Regarding Dell PowerEdge R-Series's AI capabilities, I think it has very good governance and security; I can use this kind of generation two laptop, where I already have the option to enable the secure boot option as a security protocol.

The accuracy and reliability of output in Dell PowerEdge R-Series are more reliable compared to other machines.

Overall, operations flexibility has increased, and the performance has been increased.

I would advise others looking into using Dell PowerEdge R-Series to use this next-generation kind of machine, which has good reliability and sustainability. I am providing this review with an overall rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 29, 2026
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IT System Engineer at a manufacturing company with 51-200 employees
Real User
Top 20
May 22, 2025
Works well for our data storage and computing needs for satellite imaging
Pros and Cons
  • "It's required for our business. Dell PowerEdge Rack Servers benefit our organization as we build satellites and use images from Earth to check the planet's health and constellation for telecommunication purposes."
  • "I believe Dell PowerEdge Rack Servers can grow with our business."
  • "Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support."

What is our primary use case?

Our use case for Dell PowerEdge Rack Servers is data storage and computing for satellite images and AR picture generation.

What is most valuable?

It's required for our business. Dell PowerEdge Rack Servers benefit our organization as we build satellites and use images from Earth to check the planet's health and constellation for telecommunication purposes. Our company is very young, with eight satellites in space, and we are still building the company.

What needs improvement?

Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for ten years.

What do I think about the scalability of the solution?

We've 300 people in our organization. I believe Dell PowerEdge Rack Servers can grow with our business. Our company has a megafactory for satellites, making us the biggest company in Europe for satellites and the third in the world. Dell can support us in growing the company and developing our IT infrastructure.

How are customer service and support?

The customer service is excellent, but we don't always get deployment support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used HPE servers previously.

How was the initial setup?

It's very easy to deploy Dell PowerEdge Rack Servers.

Which other solutions did I evaluate?

I did not evaluate other solutions besides Dell when we were looking because our IT manager had previous experience with Dell, and we continued with that decision.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at a tech vendor with 10,001+ employees
Real User
Top 20
May 20, 2025
Flexibility and performance boost private cloud operations
Pros and Cons
  • "Overall, I would rate Dell PowerEdge Rack Servers ten out of ten."
  • "The dispatch services are outsourced to small and medium companies, so we don't get consistent support."

What is our primary use case?

Our use case for Dell PowerEdge Rack Servers is as a private cloud. We have three products: utility computing where we use servers for bare metal configuration for our customers, private cloud, and integration of private cloud with hyperscalers.

What is most valuable?

The most valuable features of Dell PowerEdge Rack Servers are its flexibility and performance of the servers which are very good. I have been using PowerEdge for almost 25 to 30 years in my server rooms and data centers. I trust them more than other products because I have been managing not just data centers but also the internal IT of Tech Mahindra. I have been seeing a lot of improvements in Dell PowerEdge Rack Servers as we progress forward.

What needs improvement?

Onsite support can improve hands and feet as we progress forward, but the remote site support is very good. The dispatch services are outsourced to small and medium companies, so we don't get consistent support.

For how long have I used the solution?

We have been using PowerEdge for a very long time, and I have been using it for almost 25 to 30 years in my server rooms and data centers.

What do I think about the scalability of the solution?

We want to see what the approach is on generative AI as we move forward. On AI, we need to understand how this is going to scale, as AI is a different animal altogether.

How are customer service and support?

I evaluate the customer service and support for Dell PowerEdge Rack Servers as good; it has been good, and we don't find any problems.

How would you rate customer service and support?

Positive

What other advice do I have?

We are using Dell PowerEdge Rack Servers for AI initiatives as we move forward because we have developed infrastructure as code for our customers, and we are bringing generative AI and writing LLMs for that. We will definitely be using our systems for that in our data centers, GPU as a service.

Overall, I would rate Dell PowerEdge Rack Servers ten out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Eran Lavon - PeerSpot reviewer
COO at Yazamco pro
Real User
Top 5
Sep 24, 2024
Good at handling the evolving needs of high-performance workloads
Pros and Cons
  • "The most valuable features are resiliency, reliability, easy installation, maintenance, and compatibility with other systems or servers."
  • "The price distance increases with the higher-end, more complex servers, and there is room for improvement."

What is our primary use case?

We are an MSP and we use Dell PowerEdge Rack Servers for our customers.

How has it helped my organization?

Dell PowerEdge Rack Servers work with other products, such as different kinds of storage. We use the racks and the servers more in the server room, so we have to apply servers, other types of storage, and different types of firewalls, and it all works together smoothly.

It helps reduce our footprint by 20 to 30 percent.

Regarding reliability, we feel it's a one-time installation. We don't have problems operating it. If we have to shut down, we have to restart and it all goes right back. Our customers are satisfied with the system, so we don't hear any specific problems and it is quiet. That's the most important thing because if we're providing services to our clients, it's important for us that they work fluently and then the client doesn't complain. 

Dell PowerEdge Rack Servers reduce downtime. They go right back up, reducing downtime by 20 to 30 percent compared to HP Servers.

Dell PowerEdge Rack Servers do a good job of reducing our energy consumption.

Dell PowerEdge Rack Servers are good at handling the evolving needs of high-performance workloads. They are comfortable to use and provide good results for our needs. I have not encountered any installation or maintenance issues.

The overall flexibility is good. As long as we plan and know what is needed, it is easy. There are a lot of specialists and Dell Professional Services that can help.

What is most valuable?

The most valuable features are resiliency, reliability, easy installation, maintenance, and compatibility with other systems or servers.

What needs improvement?

The price distance increases with the higher-end, more complex servers, and there is room for improvement.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for five years.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is good. They are able to meet all of our needs. We have not seen any limitations.

How was the initial setup?

The deployment is straightforward.

What was our ROI?

Dell PowerEdge Rack Servers provide a return on investment through the time saved for our technicians during complex projects, installation, mounting, and onboarding.

What's my experience with pricing, setup cost, and licensing?

The more complex the server requirements, the more expensive it gets.

Which other solutions did I evaluate?

We evaluated HP Servers but found them to have more downtime.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers eight out of ten. The price and response time from the test specialists keep it from being a ten out of ten.

We used Dell Professional Services to plan, implement, and adopt our solution a long time ago. The service was great. I would rate Dell Professional Services eight out of ten. If they responded quicker to our emails, they would be ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
Stefan Ackelman - PeerSpot reviewer
Infrastructure manager at a government with 5,001-10,000 employees
Real User
Top 10
Oct 30, 2024
Reduces energy consumption by achieving the same results with fewer servers and more virtualization
Pros and Cons
  • "We constantly upgrade to newer hardware, and everything stays the same but with updated architecture. This consistency is good for our technicians on the data center side. We also appreciate the integration with VMware. It keeps things simple for us."
  • "We use PowerEdge servers in conjunction with VMware, a VCF Rack, and VxRail. That has worked out well. We are using it for firmware upgrades and other similar tasks. It's a one-stop shop, but it could be better when the servers aren't on a VCF stack. Profile handling and upgrading standalone servers could improve, but they have gotten better over the years."

What is our primary use case?

We use Dell PowerEdge for databases, file servers, and virtualization.

How has it helped my organization?

PowerEdge reduces energy consumption by achieving the same results with fewer servers and more virtualization. We're starting our AI journey with some AI workloads running on R750 servers. I don't have much insight into the applications, but I recommend Dell servers to colleagues who want to run AI workloads. In the end, the benefit outweighs the cost. 

What is most valuable?

We constantly upgrade to newer hardware, and everything stays the same but with updated architecture. This consistency is good for our technicians on the data center side. We also appreciate the integration with VMware. It keeps things simple for us. 

What needs improvement?

We use PowerEdge servers in conjunction with VMware, a VCF Rack, and VxRail. That has worked out well. We are using it for firmware upgrades and other similar tasks. It's a one-stop shop, but it could be better when the servers aren't on a VCF stack. Profile handling and upgrading standalone servers could improve, but they have gotten better over the years.

For how long have I used the solution?

I have used Dell servers for 20 years. I've used Dell PowerEdge servers at my current company for six years, but I used them at other jobs. 

What do I think about the stability of the solution?

We don't have issues with PowerEdge except for occasional hardware problems. 

What do I think about the scalability of the solution?

We can easily scale PowerEdge. We have a good platform on the software side, so we just scale out with more servers. We have had some issues scaling up more ports, but that's hardware. Nothing scales to infinity. We've had no problem handling high-performance workloads. We upgrade every few years to the latest and fastest hardware when necessary. 

How are customer service and support?

I rate Dell support nine out of 10. They've helped us get the platform running and perform remote upgrades. They've been a good intermediary contact point for discussions with VMware and Broadcom. I talk with the support engineer, who talks with the networking team or someone else.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used HP and IBM Servers. Initially, we decided to adopt Dell because they offered a better price point. We are satisfied with the solution and will continue to use it. 

How was the initial setup?

I rate PowerEdge eight out of 10 for ease of deployment. 

What about the implementation team?

We deployed the servers using consultants this time, but we've used Dell professional services before. Our experience with consultants was good. 

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

I rate PowerEdge Rack Servers eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Salah - PeerSpot reviewer
IT Manager at Misrconsult
Real User
Top 5Leaderboard
Mar 28, 2025
Utilize network management efficiently with comprehensive server features
Pros and Cons
  • "The product is very stable."
  • "I have not seen a return on investment."

What is our primary use case?

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management.

What is most valuable?

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management. One of the valuable features is Active Directory, which helps in managing the network. Additionally, it is used as the active server for my network.

What needs improvement?

I would like Dell PowerEdge Rack Servers to be faster and more secure. Improving these aspects would be beneficial. If possible, I would also appreciate a reduction in price.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for about sixteen years.

What was my experience with deployment of the solution?

The deployment of Windows Server on Dell PowerEdge Rack Servers was very easy. Implementing Windows Server is straightforward.

What do I think about the stability of the solution?

The product is very stable.

How are customer service and support?

I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used HP servers before switching to Dell PowerEdge Rack Servers.

How was the initial setup?

The initial setup was very easy with Windows Server.

What about the implementation team?

I used Windows Server for deployment and did not utilize any specific Dell deployment services or consultants.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerEdge Rack Servers is not cheap, especially considering the currency circumstances in Egypt. I purchased it for approximately 500,000 Egyptian pounds.

What other advice do I have?

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management. One of the valuable features is Active Directory, which helps in managing the network. Additionally, it is used as the active server for my network. I would rate the overall solution as eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2544237 - PeerSpot reviewer
IT Manager at a aerospace/defense firm with 1,001-5,000 employees
Real User
Top 20
Sep 25, 2024
Upgrades, additional solutions, and system stability are much easier to achieve
Pros and Cons
  • "SimpliVity's most valuable features are its unified management and operational capabilities."
  • "The pricing always has room for improvement."

What is our primary use case?

Our internal infrastructure for multiple networks on our large site uses Dell PowerEdge Rack Servers in VxRail clusters to support over 2,000 users, numerous labs, and development environments. These Dell servers function as the primary compute nodes within the VxRail hyperconverged infrastructure solution.

We implemented Dell PowerEdge Rack Servers because we were looking for a complete solution, and Dell was a strong contender. Their VxRail solution for SimpliVity offered implementation, upgrades, and support as a bundle, making it the ideal choice for us, and it has worked perfectly.

How has it helped my organization?

I put aside the monetary value. I'm seeking a more stable solution and fewer headaches for our IT professionals. Now that this solution is implemented, upgrades, additional solutions, and system stability are much easier to achieve. It's difficult to put a price on that, but it's an IT professional's dream come true.

To date, we have not encountered any issues with Dell PowerEdge Rack Servers' ability to handle the evolving needs of high-performance workloads. Our data center has been primarily based on HP solutions for a considerable time, and we have only started incorporating Dell solutions into our infrastructure in the last three years. We are pleased with their performance, consider them a good product, and recommend them.

What is most valuable?

SimpliVity's most valuable features are its unified management and operational capabilities. It is amazing to have a single pane of glass to view, manage, and operate the entire environment without switching between Windows, software, or web environments.

What needs improvement?

The pricing always has room for improvement.

The support experience has room for improvement. As a secure site, we require personnel with specific clearances, and sometimes, the language barrier poses a challenge. English-to-Hebrew translation can impact various processes, particularly when troubleshooting errors necessitates collaboration with US or European teams across different time zones. Moreover, vendors occasionally request logs, which we cannot provide due to security protocols. The language barrier can make it difficult to clearly communicate our needs and issues to support personnel overseas. Therefore, we require more Dell technical support staff based in Israel.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three and a half years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers offer excellent stability. I implemented the Stretch Cluster as an active-active solution to handle scenarios such as a complete data center loss. To test the solution's robustness, I pulled the power cables from the server, simulating a potential real-world failure. Other vendors' solutions couldn't handle this, but Dell's appropriately performed, prompting immediate implementation. Now, I can confidently attest to its effectiveness. We've undergone data center and rack maintenance without any issues. Even during a complete networking loss over a weekend, the solution continued to operate seamlessly.

How are customer service and support?

Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our environment because we faced some initial challenges as it was a new product. They were all amazing. The professional services team I speak to on the phone when I have a crisis, an upgrade, or even just a random error message is incredibly professional and helpful. I have nothing but positive things to say about them—they're amazing.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use HP blade centers and rack servers as the foundation of our main data center. However, we are now transitioning to Dell Solutions, which offers comparable products from a different vendor, and we are happy with this change.

How was the initial setup?

The deployment was moderately complex. Despite the installation manual provided by Dell to their professional services team, there were always additional tips and tricks not mentioned in the manual. However, the Dell Deployment Services team was highly skilled and experienced, allowing them to anticipate and address any issues that arose, resulting in a successful deployment.

What was our ROI?

Choosing an active solution that I implemented cost considerably more money. However, the return on investment was evident when something occurred on the weekend while we were off-site. No one experienced any disruption beyond a simple virtual machine reboot, which was remarkable. The work continued seamlessly. Even if someone worked over the weekend, they could still come to the office on Monday. I wasn't bothered with any calls about malfunctions or outages.

What other advice do I have?

I rate Dell PowerEdge Rack Servers ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service Manager at a outsourcing company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Jun 3, 2024
Enables us to go down in power consumption while at the same time provide more computing power to users
Pros and Cons
  • "This means that if you would scale up linearly, one person could take care of 3000 Servers. That's quite impactful. Google published three people for 1000. We are doing one person for 3000. That allows us to free human resources for other tasks."
  • "There are new FPGA cards available on the market but they are not in the portfolio."

What is our primary use case?

We started full-scale deployment in 2013 exclusively with Dell PowerEdge. We have the fourth generation of servers. We went from 720, 730, 740, and now 760. I have all the models.

We use PowerEdge to connect directly to electronics and readout systems so it is all deployed on-prem, on a private network with no connection to the outside.

I work in a research environment. We use these 400 huge clusters to connect to the electronics of readout detectors to read the data out of the homemade front-end electronics and then assemble the data files to be analyzed. It's moving data between electronics and the IT world of storage grid analysis, etcetera. I'm the service manager only for the readout part and that is already enough of a job.

How has it helped my organization?

Our servers are on the private network completely disconnected from the outside world. It's less of an issue than it would be for a front-end server to the Wild West. The whole firmware handling what Dell is doing through OAK Management Enterprise or other tools from the iDRAC is also important so that we get signed from the packages we can trust that were tested and don't render our server into a brick. When I get a maintenance window, it's once every four, or five months for four hours. I don't have time to do something, figure out if it doesn't work, and undo it. It has to work with the first job. Resilience in total globally is also important. I can install firmware and updates and have trust that it will work.

Dell PowerEdge Rack Servers are good for power consumption compared to other brands. When we buy our Servers, we always take platinum, it's the best quality power supply. Maybe the others consume more power but I can certainly compare them to other platforms or vendors, and they are absolutely on the low side. Now with the 16th generation that came out, there's another huge step in the positive direction compared to the previous generations. In general, every time there's a new generation, I see that we get the same computing power for less electrical power. It moves in a good direction. We cut our energy consumption by half. This has saved us costs because we are running 300 days a year 24/7 on a full load. Thanks to PowerEdge we can lower our energy consumption lower than the competitors.

In our case, we figured out how much computing power we needed and bought more from the start. However, I'm spending my days buying memory and plugging additional memory. The change increases network bandwidth by changing onboarding functions. The memory capacity you can plug in is absolutely impressive for the bigger form factor. We can go through terabytes of memory without a problem. This is something impressive for me as we can open the chassis, and see how it's engineered inside so that we can easily access all the components, and change components without hours and hours of dismantling it. It is a bottom-up engineered product.

PowerEdge Rack Servers' impact on our sustainability goals is important but hidden. Based in Switzerland, we have to abide by the Swiss sustainability laws, which now forbid heat waste. If we build a data center now, we have to recuperate the heating and do something with it. We're no longer allowed to blow out the energy. 

For example, we are building new data centers now that are collecting it, and there's a residential area around it, and we heat the houses through hot water heating. We are legally obliged to do that. The times when we put a chiller outside and blow energy out are gone. That's the core context. If, when we started with the PowerEdge already at the time, we were 100 kilowatts for one room, we moved the junk out and put the first PowerEdge Servers in, and the power consumption went down to 80. So we recovered 20 percent for more computing. That was already more than ten years ago. by now, we have gone down to less than 50 with the latest generation of PowerEdge. So we are going down in power consumption while at the same time providing more computing power to the users. This is very important because the infrastructure to recuperate the heat costs money as well. The less I consume, the less I have to pay to recuperate it afterward.

What is most valuable?

There are two valuable features for me. Number one, we are always at the edge of technology, Dell is a great partner, so going to Austin to the HBC Lab, so we can test machines and platforms before they go commercial so we can adapt our developments because we plug homemade cards into the Servers. We have to make sure they're compatible. That's the development side. 

On the operations side, the value of service is always underestimated in terms of debugging, availability of spare parts, and the fact that they don't explode weekly. The quality of the products, the monitoring, the managed enterprise, pro support, TechDirect, self-dispatch of spare parts, etcetera, all of this allows us to run in the order of 500 servers if you take other clusters together. It is a tenth of a human host of a full-time equivalent. This means that if you would scale up linearly, one person could take care of 3000 Servers. That's quite impactful. Google published three people for 1000. We are doing one person for 3000. That allows us to free human resources for other tasks. The last time somebody had to go to the data center for support was five months ago. We could do many functions remotely, so there was no hardware fault. We could do daily maintenance remotely through iDRAC. Its remote management capabilities are one in a lifetime. I don't know any other platforms that offer the same level of manageability.

What needs improvement?

The world market for CPUs is excited. We have new ideas popping up left and right like new accelerator cards because there are GPUs. Dell is already working with Kalray, for example, that builds accelerator cards. There are new FPGA cards available on the market that are not in the portfolio. The last time I looked was when buying the new 760 Servers because it changes every couple of months, and not all Intel CPUs were certified. The adoption speed of new CPU and GPU technologies has room for improvement. 

However, I know coming from the technical side this is a lot of work, and it's difficult. I know they are working on it and it's not something you do in five minutes. We have to stay fair. It would be nice but I know that now Intel and AMD come up with new CPUs twice a year. In the past, there was a new CPU generation every two years and now it's every six months. So the developers of servers and all the devices and programs are running to keep up with the speed itself.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 11 years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are stable.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers are scalable.

How are customer service and support?

The support is efficient. We have access to the spare parts catalog, We can diagnose a file and send it to them, and within two hours we have somebody on the phone. They are reactive and the problems were solved in the first attempt. This allows us to pay a little bit more for the initial investment but over the lifetime of the equipment, we have zero manpower costs to keep them running. The total cost over the lifetime of the equipment, we are largely positive compared to other brands where we have to pay a team of ten people to manage the equipment.

How was the initial setup?

During the deployment, the amount of rails turned out to be a disaster. We asked for two fewer rails and I had the whole team come over and install the rails for PowerEdge. I had a colleague, who did the Rack all by himself, he was so fascinated with it. From the mechanical aspect, it's extremely easy and solid. 

There is also the engineering of the chassis down to the rail and how to put it in was well thought out. It was not some rails that were purchased out of a catalog from Taiwan. 

I use OAK Management Enterprise to control the whole cluster. Once we plug in the cable, the service tag is realized, and the server is deployed by itself. From plugging in a new machine to installation ready if there are not too many firmware updates, it's ten minutes. It's easy, requires little manpower, and is fast. 

When we had to install five hundred servers in the rack, there was a discussion about whether we should call on the professional deployment services from Dell to do that, and then we decided not to. Because we are two people, we could install 25 servers in two hours. It was done in two weeks.

What about the implementation team?

We do the implementation in-house.

What was our ROI?

We have the equipment itself, but Dell also provides the full software framework infrastructure around it. That is crucial in monitoring in terms of what's going on and also that one allows for example one person to have a view over thousands of machines. I have CloudIQ on my phone so I can see what my servers are doing. I can predict its failure so we can react before something explodes. We can react before things fail. That, of course, reduces downtime, and increases happiness, on the customer side. 

As scientists, we want as much data as possible. In the experiment equipment running, there are no official numbers, but we are in millions per hour. Therefore, half an hour of downtime is costly. Not everything will be down, but if the data is unusable because there's one piece missing, it's as if everything will be lost.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers ten out of ten. We never have problems and if there is an issue we get help, and the issue is resolved quickly. I never found myself sitting around, not knowing what to do or not getting help. With other full-brand vendors, I couldn't get a support person to look at an issue. These vendors always underestimated support and the follow-up with the customer afterward. In my experience, Dell is the best.

I also spend a lot of time on the advisory board for the Dell HPC Community. I spent time with the developers in most of the service. Ten years ago, the Servers had two power supplies and they were both on the same side. Now on the new ones, one of the power supplies has moved to the other side. That was something we injected seven years ago into the development process because it makes installations in the Rack much more efficient.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.