Dell PowerEdge R-Series Reviews

We won a contract, and the customer preferred Dell as the OEM manufacturer. 

PowerEdge is flexible enough to integrate the IOs we need into the server.

Dell's team supported us all the way. It's an excellent corporation, and customers here in Israel are different. They're difficult to deal with and constantly change their minds. We wouldn't have won this tender without cooperation from the CMS distributor and Dell.

We could install all the other accessories and cards the customer asked us to implement on Dell servers and integrate cards from different companies. Each requires a different OS. Dell helped us integrate all the systems.

When integrating the PowerEdge rack, we needed help from all the different companies to combine it with the servers. Each company has a system, and things must align with the server. 

It would be better if they integrated Dell and Ubuntu, for example. It would be easier to handle the mission. 

We are in our first month of working with the Dell team. 

PowerEdge's overall scalability is excellent. We've got a great technical team.

I rate Dell Professional Services 10 out of 10. They were excellent and were the reason we won the tender. They supported us. We had a whole team supporting us and providing us with answers. When we were implementing VxRail, they found the person in charge  who gave us the correct information. 

Positive

I rate Dell PowerEdge Rack Servers nine out of 10. We're happy with it. 

We deploy PowerEdge to meet our customer's requirements.

Brand recognition is a big reason we went with this. The customer wanted to use Dell's product. Dell integrates with other cards and boards inside a system. The iDRAC is a selling point. It gives you an easy way to manage the system, services, and installation. 

PowerEdge is not that flexible. For example, it's difficult if I need something that is not in Dell's portfolio. We offer the flexibility to the customer. We can implement different things Dell doesn't have. If you have preconfigured systems, it's hard to transition them to what you need.

We have used PowerEdge servers for two or three months. It's new for us. 

I rate Dell customer service 10 out of 10. We had a problem implementing the RAID system on a rack. The Dell RAID specialist helped us a lot and provided more internal information to install RAID on the system successfully. I have experience with many companies, and it was very fast. The guys in Dell support don't waste your time. They find a way to provide a solution. 

Positive

We used industrial systems, so PowerEdge rack servers are more flexible than our previous industrial systems. If we compare them, they're ahead of the industrial systems, so I can say they're better.

We purchase the systems from a reseller and integrate them for our customers. PowerEdge Rack. Servers are easier than other systems we have integrated, but I can't say how easy it is for customers to do it themselves. 

I rate Dell PowerEdge Rack Servers nine out of 10. 

My experience and background is in the OEM space. I help customers take their IP to market on a reliable server, and Dell is normally the go-to option for that.

Reliability is the main benefit. From a services standpoint, on the OEM side, customers always like the ability to deploy in other countries with their own IP. They can use the Dell tier-one global service. Normally, the service appeals to the customers more than the platform.

They are seen as a very power-efficient option, but I do not have any metrics to back it up.

Within that space, one of the most valuable features is the management. We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers. When customers are deploying their IP out into the field, being able to handle the management and servicing of platforms remotely to diagnose issues is always useful.

I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge.

There is probably room to expand the lower-end range.

I have been working with Dell PowerEdge servers throughout my career. It has been seven or eight years.

We do not have too many reports of the platform being unstable, but it is not something I would directly get involved with.

I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but Dell has some of the best services when looking at comparable server vendors. Their after-sales and pre-sales support is probably the best in the business. 

My experience has always been positive. I would rate their customer service and support a nine out of ten. No one gets a ten.

Positive

In the environments I work in, they are almost entirely on-prem, but I am not involved in the deployment.

Pricing is very competitive. I have not been too involved in the licensing, but from a hardware perspective, I always find them to be competitive.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

The entire company’s infrastructure is incorporated. We are 100% Dell.

By implementing Dell PowerEdge Rack Servers, we wanted robustness. We have also tested other solutions, but in terms of time and the peaks of work, they did not give the same manageability that the Dell PowerEdge Rack Servers provide.

Dell PowerEdge Rack Servers have helped us improve in terms of ecology. Energy expenditure is an important part of our company's philosophy. We have changed to a more clean mindset, so now, we have to be eco-friendly, and it was one of the best things we chose to do.

Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security. I would rate Dell PowerEdge Rack Servers a nine out of ten in terms of security. I never give a ten because there is always room for improvement, but Dell PowerEdge Rack Servers have truly been very effective.

They are very good in terms of energy consumption.

Dell PowerEdge Rack Servers are agile for handling the evolving needs of high-performance workloads.

They are perfectly aligned with our sustainability goals. We were looking for the company's line to be all eco-friendly, and therefore, they aligned with our decisions and needs.

Dell PowerEdge Rack Servers have helped to reduce everything. We had to make a change when we suffered a cyber attack, and after we changed the solution, it became 100% effective. In other words, we have not had any service outages at any time, and the truth is that we are very happy.

We use the OpenManage console. We are happy, and we do feel that our company has improved, but our productivity has always been at a very high level.

In terms of the effect of using PowerEdge Rack Servers on the overall flexibility of our operations or business, the thing is that we implemented it while our company was dealing with a change of mentality. It has affected us for the best because it has accompanied us in that change of mentality.

The way it integrates with other brands and its manageability are valuable. It is easy to use.

They gave us a satisfaction survey, and we did not go below nine, so we are very happy with the solution. We are loyal customers. Obviously, the price could be lower.

I have been using Dell PowerEdge Rack Servers for three years.

Dell PowerEdge Rack Servers are very stable. I would rate them a ten out of ten in terms of stability.

Dell PowerEdge Rack Servers are very scalable. I would rate them a ten out of ten in terms of scalability.

We work with the servers through an intermediary, so we do not deal with Dell's support in terms of help. It is difficult to evaluate them, but it seems to be very good because this third party has never complained about their support, so I am guessing it is great.

Positive

We had HPE. We suffered a cyber attack, which left us a little unsure about its ability to provide viable protection.

We used an intermediary company, and it was very comfortable and easy to implement in our company.

It simply included a pre-installation session to see what we had to do exactly. The rest was very easy. The implementation was nothing out of the ordinary. It was a piece of cake.

Our environment is all private. We have it divided between Azure and AWS cloud. We use Dell PowerEdge Rack Servers at a single location.

The company that helped us implement them is called DISIOTEC.

I am convinced that if we had another solution that belonged to another brand, we would have changed things or fixed them. With this solution, we do not have any sort of issue with managing or updating it.

The price is acceptable but could be improved.

We did not evaluate other solutions.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Un servidor robusto que se integra bien y consume menos energía

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante tres años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Se incorpora toda la infraestructura de la empresa. Somos 100% Dell.

Al implementar los servidores en rack Dell PowerEdge, buscábamos solidez. También hemos probado otras soluciones, pero en términos de tiempo y picos de trabajo, no brindaban la misma capacidad de administración que brindan los servidores en rack Dell PowerEdge.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Los servidores en rack Dell PowerEdge nos han ayudado a mejorar en términos ecológicos. El gasto energético es una parte importante de la filosofía de nuestra empresa. Hemos cambiado a una mentalidad más limpia, por lo que ahora tenemos que ser ecológicos y fue una de las mejores cosas que elegimos hacer.

Los servidores en rack Dell PowerEdge tienen un enfoque de seguridad a través de PowerEdge Cyber Resilient Architecture. Calificaría los servidores en rack Dell PowerEdge con un nueve de diez en términos de seguridad. Nunca doy un diez porque siempre hay margen de mejora, pero los servidores en rack Dell PowerEdge han sido realmente muy efectivos.

Los servidores en rack Dell PowerEdge son muy buenos en términos de consumo de energía.

Los servidores en rack Dell PowerEdge son ágiles para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento.

Los servidores en rack Dell PowerEdge están perfectamente alineados con nuestros objetivos de sostenibilidad. Buscábamos que la línea de la empresa fuera toda eco-amigable y por eso se alinearon con nuestras decisiones y necesidades.

Los servidores en rack Dell PowerEdge han ayudado a reducirlo todo. Tuvimos que hacer un cambio cuando sufrimos un ciberataque y después de que cambiamos de solución, hemos sentido un cambio a 100% de eficacia. Es decir, no hemos tenido ninguna caída del servicio en ningún momento y la verdad es que estamos muy contentos.

Usamos la consola OpenManage. Estamos contentos y sentimos que nuestra empresa ha mejorado, pero nuestra productividad siempre ha estado en un nivel muy alto.

En términos del efecto del uso de servidores en rack PowerEdge en la flexibilidad general de nuestras operaciones o negocios, la cuestión es que lo implementamos mientras nuestra empresa afrontaba un cambio de mentalidad. Nos ha afectado para bien porque nos ha acompañado en ese cambio de mentalidad.

¿Qué características le han parecido más valiosas y por qué?

La forma en que se integra con otras marcas y su manejabilidad son valiosas. Es fácil de usar.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

Nos hicieron una encuesta de satisfacción y no bajamos de nueve en cuanto a la calificación que le dimos, realmente estamos muy contentos con la solución. Somos clientes leales. Evidentemente, el precio podría ser menor.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Teníamos HPE. Sufrimos un ciberataque que nos dejó un poco inseguros sobre su capacidad para brindar una protección viable.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

No evaluamos otras soluciones.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

El precio es aceptable pero podría mejorarse.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Los servidores en rack Dell PowerEdge son muy escalables. Les daría un diez de diez en términos de escalabilidad.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

Los servidores en rack Dell PowerEdge son muy estables. Yo les daría un diez de diez en términos de estabilidad.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Estoy convencido de que si tuviéramos otra solución que fuera de otra marca ya hubiéramos hecho cambios radicales. Gracias a esta solución, no tenemos ningún tipo de problema para administrar o actualizarla.

¿La configuración inicial fue sencilla o compleja y de qué manera?

Utilizamos una empresa intermediaria y fue muy cómodo y fácil de implementar en nuestra empresa.

Simplemente incluía una sesión de preinstalación para ver qué teníamos que hacer exactamente. El resto fue muy fácil. La implementación no fue nada fuera de lo común. Fue un juego de niños.

Nuestro entorno es todo privado. Lo tenemos dividido entre la nube de Azure y AWS. Utilizamos los servidores en rack Dell PowerEdge en una única ubicación.

¿Lo implementó a través de un equipo de proveedores o uno interno? Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

La empresa que nos ayudó a implementarlos se llama DISIOTEC.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Trabajamos con los servidores a través de un intermediario, por lo que no contamos con el soporte de Dell en términos de ayuda. Es difícil evaluarlos, pero parece muy bueno porque este tercero nunca se ha quejado de su soporte, así que supongo que es genial.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

8

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve de diez.

We are in the aerospace industry. We use the servers in a security-type production.

It improved our management and the product manager's life. The product is a bit complicated but it does the job.

The lightness, automation, and the automatic process that it performs without too many interventions are good. It's just plug-and-play.

In terms of PowerEdge's cyber-resilient architecture approach to security, since the product is on-prem, it is very protected.

PowerEdge Servers helped to reduce unplanned production downtime because of the configuration of our product, it is active-active. It has 99% high reliability. 

So far, we haven't thought of anything that could be improved in the product.

In terms of energy use, it takes up a lot. I wouldn't say it's economical, compared to other products. It's not as economical as HP. NetApp, for example, is 2800 against 800, and Dell is almost three times more massive.

The product is stable.

Scalability is easy and convenient. The product enables us to be more productive and flexible.

I give the support a 10 out of 10. The people are a 10 but I´ll give the waiting time that it takes to get to the technical support and the people an eight.

Positive

In the past we used other products that were not Dell, they were both very durable. Dell is on another level.

I use Dell's professional services during failures and upgrades mainly. The service is excellent.

I did not deploy the product because the company asked to bring in an external professional service to do the installations. My experience with them was pretty straightforward.

I would rate Dell PowerEdge Rack Servers an eight out of ten. 

Our primary use case is for computing. We use PowerEdge for all of the laboratories for all of the computer science labs. 

We implemented PowerEdge to improve our flexibility and power. 

We need a lot of computing power, and PowerEdge provides a balance between price, power, and storage. It improved our flexibility by enabling us to add more servers to the clusters. When you replace servers, there is no downtime. The most important aspect is that there is almost zero downtime. 

I reconfigure servers and explain them to the IT office as code when I handle them. The ability to manage all the servers from one console is beneficial because I'm managing hundreds of them from one place. It saves us hundreds of hours a year in time. 

PowerEdge Dell to reduce unplanned production downtime to almost zero.

Hyperscale is the most valuable feature. I like how I can stack many servers on top of each other, and they work like a cloud.

I would like for there to be more disc space.

We have used PowerEdge for 10 years.

PowerEdge servers are highly stable. 

It's easy to add more servers to the cluster. 

I rate Dell support 10 out of 10. They give me the answers I need, not just what I want. 

Positive

We used to work with some very old HP machines. We got quotes from various vendors, but Dell gave us the best performance for a good price. 

Deploying PowerEdge servers is straightforward. It takes about 15 minutes, including installation and reconfiguration. We use Unix and Linux, so it's quick. 

Although PowerEdge's price is high, it's easier to handle, and there's no downtime. In my opinion, it's worth the price.

I rate Dell PowerEdge Rack Servers 10 out of 10.

We use the solution to host on a private cloud. We use a lot of the 600 and 700 series.

Dell has grown a lot since the fourth generation. When I buy Dell PowerEdge Rack Servers, I don't have to worry about servers, stability, and ease of deployment.

The solution is easy to use and very stable, and we are happy with it.

Some of Dell's competitors have already been feeding a lot of the performance and availability data to an online platform. We haven't seen that with PowerEdge, or at least we never used it. It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online.

I've been using Dell PowerEdge Rack Servers for a long time. I have been using it before it was called PowerEdge.

The solution's scalability is very good. Nowadays, you can jam so much infrastructure into very small 1U or 2U servers, which is very impressive.

The solution’s technical support team is pretty responsive.

Positive

We use a lot of Supermicro servers, which are very good in terms of customizability. Supermicro servers can also be a lot aggressive in pricing. We use Supermicro for really lower-end and high-end servers. We use Dell for a lot of the middle-end servers.

It is easy to deploy Dell PowerEdge Rack Servers.

We have seen a return on investment with the solution in terms of stability and ease of use.

I wouldn't say the solution's pricing is the best, but it's very competitive.

Right now, we're using a lot of 13, 14, and 15-gen PowerEdge servers.

Many of our customers who do encryption at rest use Dell's TPM chip capability, which works.

PowerEdge Servers are very good for handling the evolving needs of high-performance workloads. We were able to use the solution to scale many of our compute nodes, which are used by many of our customers who need a lot of high computing. So, we're pretty happy with it.

Nowadays, PowerEdge is very reliable and has helped reduce unplanned production downtime twice as much as five years ago.

Overall, I rate the solution a nine out of ten.

We buy the servers without an OS and use Linux and open-source options with it. As we are a web hosting company, these servers primarily serve our customers by hosting their Websites, VPS, Emails, Domains, and other services. We also use them for our own infrastructure and our products.

We're a global web hosting company with data centers throughout the world, so we need lots of powerful, reliable, and efficient servers. That’s what Dell PowerEdge servers are. We've been using them for many years and trust the product. 

It has good quality control, and some of my colleagues were able to see this first-hand during a visit to the Dell factory.

We received good demo equipment that helped us pick the best solutions for our business. Plus, we can choose optimal setups and configurations that best fit the needs of our web, cloud, and virtual private server hosting clients.

The servers always arrive with the latest firmware and are very good at handling high-performance workloads. They meet our ever-growing needs, including those associated with AI.

The pricing is very flexible, and the commitment to delivery and working with partners is excellent.

Dell offers us good warranties and is very good at delivering on them when necessary.

In terms of energy consumption, PowerEdge servers are okay. We do find Dell servers to be more efficient than others; however, it depends on the CPU usage and workload. Our newest processors are more power-efficient, and NVMe SSD disc drives help save even more energy. User-friendly OpenManage console helps us efficiently manage the lifecycle of PowerEdge servers. However, we are not using it at full scale.

The servers are easy to set up, and we use a variety of server security features in our current environment. An important advantage is that we can make OS patches and hotfixes without a reboot.

We are quite satisfied with our latest configurations. We don't have big complaints at the moment. 

The response time could be better. Everyone is very busy nowadays. It's important to get issues resolved fast. 

We've used the solution for around three and four years.

The stability is very good. I'd rate stability nine out of ten.

Dell PowerEdge servers improved our IT infrastructure. We have fewer failures and good warranties, and by keeping everything up to date and patched, we reduced unplanned downtime by 20% to 30%. We've also noticed that these servers are 20% more powerful than similar configurations.

As the fastest-growing web hosting company with over 2.5 million clients worldwide, scalability is crucial for us. Dell server scalability is good. If we need more capacity, we just buy more servers. The most recent example is our purchase of 800 Dell servers.

Dell offers helpful technical support, including help and guidance when we have new server configurations.

Positive

We've been on the market for 20 years and tested a lot of the competition. We've used at least three different vendors before Dell.

The initial setup is straightforward. 

First, we need to ship our servers to a remote location. However, for racking and installing operating systems, et cetera, it takes about one hour. 

The ROI is good. I can’t give the exact numbers, but in terms of outcomes, it is profitable.

While pricing is very important, it's not all about the cost. With Dell, we have fewer issues, and updating processes are faster—which makes it worth the cost.

Overall, the solution is fairly priced and cost-effective. The overall pricing is moderate. 

We have considered a public cloud server before choosing Dell.

We are Dell partners and customers. 

I'd advise potential users to try Dell. I would recommend the solution.

I'd rate the solution ten out of ten. I'm quite satisfied with how everything is going. We do not have any complaints.