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reviewer2910162 - PeerSpot reviewer
Founder at a computer software company with 1-10 employees
Real User
Top 20
Oct 13, 2026
Remote management and flexible cloud deployments have transformed our local infrastructure
Pros and Cons
  • "When it comes to overall flexibility, I can tell you that we have a few big machines in our cloud. It is so easy to spawn new containers, new virtual machines, and new environments with only a distance of a few clicks."
  • "If I am to give some criticism, the thing that frustrates me the most about Dell PowerEdge R-Series is the update methodology of the firmware and the long-term maintenance that I need to do."

What is most valuable?

Regarding the features I like the most about Dell PowerEdge R-Series, first of all, from a hardware perspective, I appreciate the pluggability and the ease of use. The second thing, which is most important for me, is the option to have remote control through iDRAC.

To give examples of how these features have benefited my organization, we are definitely Dell-first when it comes to creating a local cloud. We are highly familiar with Dell, so it is our go-to option. Because of that familiarity, it also comes back to us—this is what I am selling. I believe in that, so this is what I am using. Our use is a byproduct of what we are selling to our customers.

Using Dell PowerEdge R-Series has affected the overall flexibility of my operations and business. When it comes to overall flexibility, I can tell you that we have a few big machines in our cloud. It is so easy to spawn new containers, new virtual machines, and new environments with only a distance of a few clicks.

What needs improvement?

If I am to give some criticism, the thing that frustrates me the most about Dell PowerEdge R-Series is the update methodology of the firmware and the long-term maintenance that I need to do. Sometimes things get broken, and I need physical intervention. I think that if this practical element of the whole solution were much smoother, my operational life would be better.

For how long have I used the solution?

I have been using Dell PowerEdge R-Series since about 2015.

What do I think about the stability of the solution?

I can say that we have never had any faults with Dell PowerEdge R-Series product, so it contributes to our organization's sustainability goals.

Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.

How are customer service and support?

On a scale of one to 10, I would rate the customer support, customer service, and technical support at least a seven.

Which solution did I use previously and why did I switch?

I was using another solution before implementing Dell PowerEdge R-Series.

What led me to change from my previous solution to Dell PowerEdge R-Series was that we were working with HP, and we had some problems there, although it was more than 10 years ago. So we decided to do an A/B testing. We took another counterpart, a Dell rack unit, and it proved itself.

What was our ROI?

I am not sure that using Dell PowerEdge R-Series servers reduces my total cost of ownership, but it is more giving me a robust solution for a need that I had anyhow.

What's my experience with pricing, setup cost, and licensing?

My experience with negotiating between myself and customers or between myself and distributors has been nice. I cannot see a difference in negotiating with others. They are very professional. We like to work with them. We have long-term relationships.

What other advice do I have?

I do not have an opinion yet on the new service for energy consumption.

As for Dell PowerEdge R-Series overall, I would rate it at least 8.5, and you can round it up to nine. My advice to other organizations considering moving over to Dell PowerEdge R-Series is to make sure you take the right product because the matrix of options is enormous. I think the best approach would be if they contact an organization like ours that would consult them on what they really need to make a good solution for their needs. I rate this product at nine overall.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/reseller
Last updated: Oct 13, 2026
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Systemtekniker at Linköping University
Real User
Top 20
Oct 23, 2026
Reliable servers have supported long-term domain control, file sharing, and smooth upgrades
Pros and Cons
  • "I find features such as easily finding drivers using a service tag to be very useful."
  • "Using Dell PowerEdge R-Series servers has not affected the overall flexibility of my organization; it could be an HP or anything else."

What is our primary use case?

My main usages for Dell PowerEdge R-Series in my company are Active Directory, domain controllers, and file servers.

We don't run AI workloads on Dell PowerEdge R-Series servers; we have some NVIDIA servers for that.

What is most valuable?

What I appreciate most about Dell PowerEdge R-Series is their reliability when they work. I find features such as easily finding drivers using a service tag to be very useful. I use this feature often when we perform upgrades.

Using Dell PowerEdge R-Series servers has not affected the overall flexibility of my organization; it could be an HP or anything else.

We haven't assessed the new Dell PowerEdge R-Series servers for energy consumption; I think it's acceptable. I don't know if it's better than before. We have done more virtualization, which is beneficial, but perhaps not specifically because it's Dell.

What needs improvement?

For Dell PowerEdge R-Series, it would be beneficial if they don't change the form format for disk slots or other components; maintaining consistency for a longer period would be appreciated.

For how long have I used the solution?

I have been using Dell PowerEdge R-Series for 10 years.

What do I think about the stability of the solution?

I cannot answer about the impact on the organization's sustainability goals; it's beneficial when servers operate for extended periods. We have some old servers that are still working.

What do I think about the scalability of the solution?

Regarding scalability or performance for Dell PowerEdge R-Series, I think it's good, but I don't have anything to compare it to.

How are customer service and support?

On a scale of one to 10 for customer service, I would rate it a 10.

Which solution did I use previously and why did I switch?

Before using Dell PowerEdge R-Series, we had some mixed solutions; we still have some other solutions in place.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Dell PowerEdge R-Series servers is good; we bought some servers last year and received a good price and a good delivery time.

Which other solutions did I evaluate?

We chose Dell PowerEdge R-Series because we have a contract between the university and Dell, which makes it easy to purchase, and we had good support options to choose from.

What other advice do I have?

On a scale of one to 10 for Dell PowerEdge R-Series overall, I would rate it a 10. We don't have any problems with them, and they're long-lasting with a nice appearance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 23, 2026
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Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
reviewer2843301 - PeerSpot reviewer
Senior Sys Admin at a healthcare company with 10,001+ employees
Real User
Top 20
May 19, 2026
Reliable servers have improved hospital uptime and support critical vmware operations
Pros and Cons
  • "Using Dell PowerEdge R-Series with the AI workload, we have our own version of ChatGPT inside, and it helps us get answers much quicker."
  • "I understand that the licensing can be confusing, and I would prefer to see that aspect become simpler."

What is our primary use case?

Dell PowerEdge R-Series serves as the main solution for a large hospital environment, and it is primarily used for VMware.

What is most valuable?

I appreciate that Dell PowerEdge R-Series is quite resilient.

The support from Dell is probably the best part of it. On the Dell side, support is excellent, and we are very happy with the uptime as well.

It has helped us reduce unplanned production downtime. I would rate this benefit as a nine on a scale from one to ten.

Regarding the overall flexibility of our operations, Dell PowerEdge R-Series is flexible.

What needs improvement?

In my opinion, I would like to see Dell PowerEdge R-Series become smaller in size so it can fit more servers in our available space and allow us to take advantage of the real estate.

I understand that the licensing can be confusing, and I would prefer to see that aspect become simpler.

For how long have I used the solution?

We have been using Dell PowerEdge R-Series in the company for going on five years, long before I started.

How are customer service and support?

I would evaluate the customer service and technical support as an eight or a nine. Occasionally, depending on what part of the world the support staff are from and the language they speak, there is a minor language barrier at times, but regarding their technical ability, I do not have an issue.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge R-Series, I was using another solution to address similar needs for the company, as I have used HP, Cisco UCS, and Dell in other places as well.

When we switched vendors in the past, it was primarily for price comparison and reputation.

What other advice do I have?

I do not have specific examples regarding total cost of ownership, or TCO, but I understand what TCO is, and I would say the benefits are definitely there.

Using Dell PowerEdge R-Series with the AI workload, I am not certain what series they are running on, but we have our own version of ChatGPT inside, and it helps us get answers much quicker.

We have seen benefits from this implementation.

I would recommend that organizations considering Dell PowerEdge R-Series definitely compare similar types of hardware with other vendors and always do your homework. I would rate this review as a nine overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
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Systems Admin at a government with 1,001-5,000 employees
Real User
Top 20
May 18, 2026
Remote access has streamlined server management and significantly reduced unplanned downtime
Pros and Cons
  • "Using Dell PowerEdge R-Series helps my company because it saves us having to drive to our data center; if something is down, we can just remote in from the management port, which saves time and lets us get applications up faster."

    What is our primary use case?

    My main use cases for it overall are mainly for hosting servers and various applications.

    What is most valuable?

    The features of Dell PowerEdge R-Series I like the most are the remote access and the iDRAC, just being able to remote into the backend when something's not working.

    Using Dell PowerEdge R-Series helps my company because it saves us having to drive to our data center. If something's down, we can just remote in from the management port. We don't have to drive there. This saves time and we can get applications up faster.

    Using Dell PowerEdge R-Series has helped to reduce unplanned production downtime. I would say unplanned downtime has been reduced by approximately 80%. The servers themselves are already pretty stable, and when there's an issue, we can remote in immediately.

    Using Dell PowerEdge R-Series has affected the overall flexibility of my operations positively.

    What needs improvement?

    I don't think there's much I can speak to regarding how Dell PowerEdge R-Series can be improved; I feel that they are sufficient as is.

    For how long have I used the solution?

    I've been using Dell PowerEdge R-Series as long as I can. I've only been with the city for three years, so that's as far as I know.

    How are customer service and support?

    I have experience with customer service or technical support from Dell in the past, but I haven't recently.

    Which solution did I use previously and why did I switch?

    Prior to adopting Dell PowerEdge R-Series, my company did not use another product.

    What was our ROI?

    From my point of view, I don't see a return on investment when using this product because I don't manage that, and I don't do the numbers. I can say that every place I've worked at has Dell servers, and that's what you do because they're the most reliable and the warranty and support is the best. I can't speak to it numbers-wise, but from a subjective point of view, I feel that it's helped the productivity of the business and the profit by being reliable.

    What other advice do I have?

    We don't run AI workloads on Dell PowerEdge R-Series.

    I can't speak to how using Dell PowerEdge R-Series has helped reduce my total cost of ownership because I don't know the numbers.

    I'm not privy to insights on how the new Dell PowerEdge R-Series servers affect energy consumption. I don't monitor the consumption or anything regarding that.

    I don't know how Dell PowerEdge R-Series servers impact my company's sustainability goals. That's not really my field of expertise.

    I would rate Dell PowerEdge R-Series as a nine out of ten.

    I don't have any advice for other companies considering this product, except to just get an iDRAC if you get a Dell server.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 18, 2026
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    Lead Infrastructure Engineer at Lowe's Companies, Inc.
    Real User
    Top 20
    May 22, 2025
    Partnership delivers robust support and competitive pricing
    Pros and Cons
    • "They help us work through things and they're also very competitive on pricing."
    • "We have a great representative, LaShonda, who helps us navigate that."
    • "I would increase the life cycle management and those life cycle management tools."
    • "Speaking on the XE series specifically, the internal service to the system, if you need to get to a DIMM or anything similar, requires that you remove all three risers and the storage controller. It's not very internally service friendly."

    What is our primary use case?

    We have both the XE line servers in our data center that we're using for large language model. 

    We also have, with our new fresh deployment going into stores, deploying four Nvidia L4 cards. We're doing inferencing at the edge for our Dell apps, for security stuff, for loss prevention. So a lot of AI work is going into that on those Dell PowerEdge Rack Servers.

    How has it helped my organization?

    Our partnership with Dell provides a consistent platform across our 1800 locations.

    What is most valuable?

    Dell is a critical partner for our company. We have a great partnership. They have excellent sales and technical teams, and their long-term support teams. They are very engaged with us. They help us work through things and they're also very competitive on pricing. It has been at or above industry grade for the stability and reliability of Dell PowerEdge Rack Servers.

    What needs improvement?

    I would increase the life cycle management and those life cycle management tools. I know that's a big focus of Dell now with their private cloud experience. And then also with the enhancements to OME that are coming down the line.

    Speaking on the XE series specifically, the internal service to the system, if you need to get to a DIMM or anything similar, requires that you remove all three risers and the storage controller. It's not very internally service friendly.

    For how long have I used the solution?

    We've been deploying Dell PowerEdge Rack Servers since 2021.

    What do I think about the stability of the solution?

    It has been at or above industry grade for the stability and reliability of Dell PowerEdge Rack Servers.

    What do I think about the scalability of the solution?

    Everything from our original VX Rail stuff scaling out in our data center to just our edge platforms, which is a much smaller, four-node cluster, hasn't been an issue scaling.

    How are customer service and support?

    We have dedicated support. We have a great representative, LaShonda, who helps us navigate that. We also have a TAM, a full-time TAM, Brandon, who does a great job of working with us to meet and talk about our concerns and issues that we see. 

    It deserves a rating of ten out of ten. We have a great sales team. If we have questions, they're available 24/7. If we need escalations, they're there, they make it happen. We definitely enjoy that aspect of it.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    It went through RFP and that gets cycled through. All the big players, HP, Dell, Lenovo, all those vendors get sorted through.

    How was the initial setup?

    We've had no problem with the deployment of Dell. After deployment, we have joined Dell's managed services as well. 

    What was our ROI?

    We're getting a lot of efficiencies and increasing our density, especially as the product line matures. We've been able to shrink down our core counts to reduce our licensing at the edge. We are definitely seeing ROI on our investment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing in our case is very competitive and very good.

    Which other solutions did I evaluate?

    I can't think of anything specific to add regarding alternate solutions.

    What other advice do I have?

    Rack is the model we're using and the kind of functionality we're employing. 

    I would give Dell PowerEdge Rack Servers an overall rating of eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Infrastructure Specialist at Mölndals stad
    Real User
    Top 20
    Oct 29, 2026
    Manage firmware and power consumption efficiently but still need simpler configuration choices
    Pros and Cons
    • "I appreciate the manageability of Dell PowerEdge R-Series when it comes to firmwares and updates, and you can update them very easily."
    • "Because we've been looking at new Dell PowerEdge R-Series servers, it's quite hard to find the right specifications."

    What is our primary use case?

    My role in using or managing Dell PowerEdge R-Series involves updating the firmwares and keeping track of infrastructure when it comes to temperatures and monitoring.

    Perhaps this may occur in the future.

    How has it helped my organization?

    Dell PowerEdge R-Series servers are not power hungry at all, and it's been good. From older servers, we've seen a reduction in power consumption in the data centers we have, though I don't have any specific numbers.

    We have a few sustainability goals in general with Dell PowerEdge R-Series, but it's such a small part of where I'm at, so I'm not certain about that one.

    What is most valuable?

    I appreciate the manageability of Dell PowerEdge R-Series when it comes to firmwares and updates. We have blade servers now, and I appreciate that you can update them very easily. You can see a great overview with your baselines, and you can track the different firmware versions. I find the usability is good.

    What needs improvement?

    Because we've been looking at new Dell PowerEdge R-Series servers, it's quite hard to find the right specifications. You have to contact someone. I want the webpage to be easier for specifying servers. I don't want to have to call someone. I want to know what is possible for a configuration, and it's quite hard to find what you can fit and what you can configure it with on the main landing page for the configuration.

    For how long have I used the solution?

    My company has been using Dell PowerEdge R-Series for a very long time. Personally, I had Dell at my previous company as well, for about eight years.

    How are customer service and support?

    Regarding Dell PowerEdge R-Series servers, I would rate this as an eight. I've never had any issues when talking to support, and they helped me quite quickly.

    What was our ROI?

    I don't keep track of those metrics, but I would say that using Dell PowerEdge R-Series has likely helped reduce the total cost of ownership. It's somewhat obscure to say that I've seen a clear return on investment from having Dell PowerEdge R-Series.

    What's my experience with pricing, setup cost, and licensing?

    In general, it's quite good. I don't have any issues with the pricing, setup cost, and licensing of Dell PowerEdge R-Series. It's comparable to other brands. We never had any issues with the setup when it comes to cost and licensing.

    Which other solutions did I evaluate?

    We've been happy with Dell PowerEdge R-Series for quite some time, though we were looking at other HP options.

    It's easier with updating and keeping track of firmware with Dell PowerEdge R-Series. We're already using Dell, so that's a major part of the administration since we already have Dell software. If we were to buy another brand, we would need to use their software as well, and that's not ideal. It would be a slow move over to another ecosystem because it takes time and that's money, setting up another system and keeping track of that. It's easier to keep everything managed in one ecosystem.

    What other advice do I have?

    I would rate Dell PowerEdge overall as a seven. Dell PowerEdge R-Series is a good server.

    I would advise calling Dell and not wasting time on the webpage. Call in and get a sales representative or someone who can spec it for you, because you're going to spend a lot of time on the website otherwise.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 29, 2026
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    reviewer2910111 - PeerSpot reviewer
    Chief Executive Officer At GCS. Ai at a tech vendor with 11-50 employees
    Real User
    Top 20
    Oct 13, 2026
    Integrated AI infrastructure has transformed how we deliver plug-and-play smart city security
    Pros and Cons
    • "The best feature that Dell PowerEdge R-Series offers is the flexibility of the solution I can build."
    • "Using Dell PowerEdge R-Series has not significantly reduced my total cost of ownership because I put all the cost of the hardware on the customer, and that is all."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is building AI infrastructure for smart cities and security.

    A specific example of how I'm using Dell PowerEdge R-Series for building security is that our product is being deployed as an AI solution for all kinds of fields, including security, in villages, schools, or hospitals, as well as providing additional value for smart cities.

    How has it helped my organization?

    Dell PowerEdge R-Series has positively impacted my organization because we became a customer of Dell, allowing us to supply appliances for customers with our software already built in from the factory.

    This ability to supply pre-built appliances has led to specific outcomes including faster deployment times and increased customer satisfaction, as it comes plug and play to the end customer.

    Using Dell PowerEdge R-Series has affected the overall flexibility of my operations positively, as it gives me the opportunity to sell the products from end-to-end and provide the whole value of the product to the customers, from hardware to software.

    My impressions of Dell PowerEdge R-Series' impact on our organization's sustainability goals are positive, as Dell is a sustainable partner, so I can rely on the delivery dates and the quality of the product, as well as its warranty, which is a day-to-day warranty. This helps us a lot to sell value to the customer.

    What is most valuable?

    The best feature that Dell PowerEdge R-Series offers is the flexibility of the solution I can build.

    When I say flexibility, scalability is the best feature I appreciate.

    The benefits I have seen from running AI workloads on Dell PowerEdge R-Series include that I can easily use any software I would choose to build my artificial intelligence stack, which is useful for the product overall.

    What needs improvement?

    To improve Dell PowerEdge R-Series, I would add more storage solutions to the R-Series.

    I would add that more efficient features are needed for improvements.

    I have no major negatives about Dell PowerEdge R-Series.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for approximately two years.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series is stable.

    What do I think about the scalability of the solution?

    The scalability of Dell PowerEdge R-Series is enhanced because of our software stack, which makes it actually plug and play, allowing it to be scalable horizontally.

    How are customer service and support?

    I do not face issues with customer support, but I had great experiences working with solution engineers, which I would rate as ten out of ten.

    Which solution did I use previously and why did I switch?

    Previously, we used Lenovo servers, but I could not rely on their delivery, possibly due to local partners, while Dell provides us with OEM solutions for our needs, making it more valuable.

    What was our ROI?

    Using Dell PowerEdge R-Series has not significantly reduced my total cost of ownership because I put all the cost of the hardware on the customer, and that is all.

    I have not seen a return on investment, as I cannot provide any relevant metrics.

    What's my experience with pricing, setup cost, and licensing?

    Regarding my experience with pricing, setup cost, and licensing, I find that pricing is not comparable to the Chinese market, but it is still within the range that customers can afford.

    Which other solutions did I evaluate?

    Before choosing Dell PowerEdge R-Series, I evaluated some Chinese solutions, but ultimately switched to Dell.

    What other advice do I have?

    Dell PowerEdge R-Series is deployed in my organization primarily on-premises or private cloud.

    For our private cloud, we use a local provider in Israel.

    I assess Dell PowerEdge R-Series' energy consumption by noting that energy consumption is something that is not under Dell's control, as the main power consumer is the NVIDIA chip. It is not something that Dell can actually control; otherwise, on average, it is in line with the market.

    Regarding Dell PowerEdge R-Series' AI capabilities, I actually manage it myself via my software stack.

    For Dell PowerEdge R-Series' accuracy and reliability of output, I give it ten out of ten.

    My advice to others looking into using Dell PowerEdge R-Series is to not try to save a few cents on the cheaper solutions.

    I rate Dell PowerEdge R-Series nine out of ten because we have a lack of some features that we need, but I think we will find a solution with Dell partners.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Oct 13, 2026
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    Jecamacho Camacho - PeerSpot reviewer
    Abogado Senior
    Real User
    Top 10
    Sep 26, 2026
    Organizing legal case files has become faster and daily processes have improved in quality
    Pros and Cons
    • "Dell PowerEdge R-Series has had a positive impact on my organization by improving quality management and speed in various processes, with deliverables being generated twice as fast."

      What is our primary use case?

      The main use I make of Dell PowerEdge R-Series in my organization is for business. A specific example of how I use this tool in the business area of my organization is for organizing various legal case files.

      What is most valuable?

      I consider the best features offered by Dell PowerEdge R-Series to be its versatility and ease of use.

      In terms of versatility and ease of use, a specific example where these features have made a difference in my daily work is in the speed with which various software programs can be used.

      Dell PowerEdge R-Series has had a positive impact on my organization by improving quality management and speed in various processes. I have noticed that improvement in quality management and speed through deliverables being generated twice as fast.

      What needs improvement?

      I don't know how Dell PowerEdge R-Series could be improved; so far, I think it is the perfect tool. It could be made even more intuitive, even though I already consider it to be quite intuitive.

      For how long have I used the solution?

      I have been using Dell PowerEdge R-Series for three months.

      What do I think about the stability of the solution?

      I consider Dell PowerEdge R-Series to be stable.

      What do I think about the scalability of the solution?

      I would rate the scalability of Dell PowerEdge R-Series a ten.

      How are customer service and support?

      Dell PowerEdge R-Series's customer service has been rated a ten by me. I would rate customer support on a scale from one to ten also a ten.

      Which solution did I use previously and why did I switch?

      Before Dell PowerEdge R-Series, I did not use another solution.

      What was our ROI?

      I have noticed a return on investment with Dell PowerEdge R-Series where time savings are evident. An approximate idea of how much time I have managed to save since using Dell PowerEdge R-Series is that for a one-hour process, it now takes only thirty minutes.

      Which other solutions did I evaluate?

      Before choosing Dell PowerEdge R-Series, I did not evaluate other options; we went directly with Dell because it had been recommended to us.

      What other advice do I have?

      I have not noticed any impact from Dell PowerEdge R-Series on my organization's sustainability objectives; if so, I don't recall an example.

      I don't think Dell PowerEdge R-Series has helped reduce the total cost of ownership in my organization; however, efficiency has improved.

      Regarding energy consumption, I would rate Dell PowerEdge R-Series positively; I have noticed that energy cost has decreased. An approximate figure for how much that energy cost has decreased since I started using Dell PowerEdge R-Series is probably by twenty-five percent.

      I have seen a benefit from running artificial intelligence workloads on Dell PowerEdge R-Series; they have been easier to process, such as OpenAI, for example.

      I have noticed that Dell PowerEdge R-Series has improved operational or business flexibility in my organization, and it has done so through the use of various tools at the same time.

      My experience with the pricing, implementation cost, and licenses for Dell PowerEdge R-Series is that its cost-benefit is ideal.

      My advice to other professionals who are considering using Dell PowerEdge R-Series is that they should go ahead and use it because it will improve their processes in terms of time and will save them energy. I have rated this review a ten overall.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Sep 26, 2026
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      reviewer2788089 - PeerSpot reviewer
      Head Of IT at a consultancy with 51-200 employees
      Real User
      Top 20
      Dec 15, 2025
      Reliable infrastructure has simplified operations and has supported long-term growth plans
      Pros and Cons
      • "Our entire infrastructure runs on Dell PowerEdge R-Series."

        What is our primary use case?

        As the Head of IT, I am involved in working with Dell PowerEdge R-Series.

        My hands-on experience with Dell PowerEdge R-Series is complemented by my team that works with it, and I purchase and design the whole infrastructure.

        Our entire infrastructure runs on Dell PowerEdge R-Series.

        Since I have not known anything else for nine years, I do not know if Dell PowerEdge R-Series has features that are specifically tailored to the needs of small or medium-sized enterprises.

        What is most valuable?

        The feature I find particularly valuable in Dell PowerEdge R-Series is the service.

        What differentiates Dell PowerEdge R-Series from other servers is the service.

        What needs improvement?

        In areas where Dell PowerEdge R-Series could be improved, it is difficult to say, but for the most part, this is always a five out of five, especially regarding service and response times, which are already quite high.

        For how long have I used the solution?

        I have been using Dell PowerEdge R-Series in the data center for about nine years, and this model is now in its third year.

        What do I think about the stability of the solution?

        Regarding failures, performance, and downtime, I experience no issues.

        Speaking of stability and reliability, there have been no crashes, outages, or performance issues.

        What do I think about the scalability of the solution?

        For my company's long-term plans, I switched to the APEX model, and that is very scalable.

        How are customer service and support?

        On a scale from one to ten, I rate the support a ten.

        For that, I have four-hour mission critical service, and that works, although I must say it is a pity, as I would have liked a bit more negative feedback to provide.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        I had other solutions before, specifically IBM and Lenovo.

        I removed IBM and Lenovo because they were bad in comparison.

        There were specific reasons for switching, namely the licensing policy; in the end, for every tiny thing, I still had to buy an extra license.

        With Dell PowerEdge R-Series, everything is simpler, much simpler.

        How was the initial setup?

        I was involved in the deployment and initial setup of Dell PowerEdge R-Series the whole time.

        Everything went smoothly during the setup; it was actually relatively easy.

        What was our ROI?

        Regarding return on investment, that was nine years ago, and it was definitely positive, otherwise I would not have done it.

        What other advice do I have?

        The model I am using is Dell PowerEdge R-Series, specifically the PowerEdge 650 AX.

        Dell PowerEdge R-Series plays a role in my future plans as well, but that is still coming.

        What is still coming is my consideration of offering local AI as well, but for that, I still have to negotiate with Dell Sales to see if I can get a proof of concept beforehand.

        The size of my company is hard to define; I am an internal IT service provider for affiliated companies, so we are a larger group and mid-sized.

        Regarding whether I have over five hundred employees, I actually have under five hundred.

        I am currently interested in smaller and medium-sized companies and would like to know whether Dell PowerEdge R-Series can or has significantly contributed to growth or business success, and it has, of course.

        A concrete example where Dell PowerEdge R-Series has noticeably improved my business operations would be more in the client segment, so fewer servers and more on the user side, which means the rollout via Autopilot and Dell is a bit easier, but for Dell PowerEdge R-Series, I would not really know of a specific example.

        Pricing is reasonable, as I already stated, and I did have other solutions before, specifically IBM and Lenovo.

        Regarding product purchase via the AWS Marketplace, that is a good question; I do not even know how it was with APEX, as that was a bit more effort because Dell Financials was also involved, but I did all of that through Sales.

        I am still considering whether to become a Dell customer or an MSP, but at the moment I prefer to be a customer.

        I would give this review an overall rating of ten out of ten.

        Which deployment model are you using for this solution?

        On-premises

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Muzamil Yakub - PeerSpot reviewer
        Chief Executive Officer at Infoview Limited
        Reseller
        Top 5
        Sep 6, 2025
        Offers robust security and management features while supporting diverse workloads
        Pros and Cons
        • "Dell PowerEdge R-Series industry standard servers have robust options and offer intense security and management features including NVMe support, streamlined remote management, RAID support, and flexible customization from processor to network options."
        • "Dell PowerEdge servers are not fail-proof; from that perspective, hardware remains a potential point of failure."

        What is our primary use case?

        The use cases can vary significantly from one customer to another. Additionally, a single customer may have different sets of requirements for different applications. Consequently, one server can serve multiple applications. Our approach is to design and provide the customer with a solution tailored to their specific needs. We offer a range of servers, from entry-level to mid-range to high-end, depending on the customer's requirements.

        We are running virtualized workloads, and some of our workloads are running on SAP HANA. We have other workloads running core ERP systems for other corporates. It varies, and some people use the servers for different applications such as data archiving, virtualization, and more. Dell PowerEdge R-Series is a very good fit there.

        How has it helped my organization?

        Dell PowerEdge R-Series is very flexible. We can customize the server entirely to meet the customer's specific needs. This includes tailoring options such as the processor, memory, storage, and networking configurations. Additionally, we offer various types of drives, whether SSDs or traditional hard disks, and we have options for large form factor or small form factor drives, as well as different chassis types. Overall, PowerEdge offers significant flexibility in these areas.

        For workload management, we can customize the PowerEdge servers to include GPUs that are specifically designed to handle your AI workloads. When equipped with the right resources, our edge solutions can comfortably manage these demands. The new generation of PowerEdge servers is not only efficient but also performs exceptionally well.

        What is most valuable?

        The newer models have incorporated enhanced security features. They have added more robust security measures to the servers themselves. Additionally, Dell excels in the management aspect, which is very beneficial for users.

        Dell PowerEdge R-Series industry standard servers have robust options and offer intense security and management features including NVMe support, streamlined remote management, RAID support, and flexible customization from processor to network options. They are robust, tested, and offer scalability options from entry-level to high-end servers.

        What needs improvement?

        For the most part, there’s no need for improvement in areas like manageability and security; they’ve covered those quite well. The storage controllers are also very well designed, and the support for NVMe is excellent. Regarding customization, the chassis can be tailored to meet specific user needs. They have addressed many aspects thoroughly. For instance, remote management is well taken care of; I even have an app on my phone that allows me to check the health status of the hardware. Overall, we can monitor and manage servers remotely without any issues. I would say that while Dell keeps up with industry innovations, they’ve addressed nearly all areas effectively.

        Dell could improve its coverage a bit. Sometimes, there are firmware updates that need to be addressed. When we log into the iDRAC interface on the server for management, we currently have to manually upload the images for the new firmware upgrade. While the upgrade process itself is straightforward, many customers are often unaware that a firmware upgrade is even necessary. If this process could be automated so that the server can check for available firmware updates on its own, it would be really helpful. The server could send out an alert email indicating that a new firmware upgrade is available, allowing the administrator to decide when to perform the upgrade.

        For how long have I used the solution?

        I have been using this solution for more than 20 years.

        What do I think about the stability of the solution?

        I would rate it an eight out of ten for stability.

        When it comes to reducing unplanned downtime, it ultimately boils down to hardware. Dell PowerEdge servers are not fail-proof; from that perspective, hardware remains a potential point of failure. Any hardware can fail, and that’s a reality we have to acknowledge. There's no such thing as a completely fail-proof system. When addressing customer requirements, we design solutions tailored to their needs. If a customer wants to eliminate any single points of failure, our design must incorporate that by using multiple servers instead of relying on just one.

        What do I think about the scalability of the solution?

        The Dell PowerEdge R-Series is scalable depending on the model picked—whether entry-level, high-end, or with single to eight socket servers. The offering is tested and secure.

        Dell's PowerEdge line has several models, but the one we mostly interact with is the R700 series. This includes models like the R750, R760, R770, and so on. When considering options, if we need to go for higher-end services, we can select models that allow for the addition of more GPUs. Ultimately, our choice depends on the customer's requirements. Some clients are looking for AI workhorses, so we tailor our selection to find the right model that fits their needs.

        How are customer service and support?

        It's really good. Especially once you subscribe to the pro support, their support is excellent. If they have parts available in the country, they have a very good response time as well. From a technical support perspective, we rarely need assistance, but when we do, it's pretty reliable.

        How would you rate customer service and support?

        Positive

        How was the initial setup?

        The deployment is very easy. The deployment is currently on-premises and not in the cloud.

        What's my experience with pricing, setup cost, and licensing?

        Dell PowerEdge R-Series is fairly priced compared to competitors

        Which other solutions did I evaluate?

        In my opinion, the biggest competitor is HPE, particularly the DL380. It's one of the best-selling options when it comes to HPE hardware, and I truly love that server. The DL380 from HPE is amazing. In terms of functionality and performance, I would give both HPE and Dell a thumbs up. However, when we compare them, I would argue that HPE is much better than Dell in terms of functionality. The DL380 from HPE is the best-seller, and it competes closely with Dell’s R760 or R770, depending on which generation we are looking at. The R700 series and the DL380 are very strong competitors.

        I highly recommend both brands, and I enjoy working with their servers. They offer a lot of flexibility in various aspects, including CPU, memory, storage, and networking. This flexibility is a significant benefit of these servers. I'm not just limiting this to the DL380 or the R700 series; even the R600 series and any PowerEdge or ProLiant server from HPE provide excellent flexibility and reliability. From an uptime perspective, these servers are very robust. We can rely on them, and they truly serve as great workhorses.

        What other advice do I have?

        Energy consumption in servers is indeed an important factor to consider. However, it is primarily influenced by the processor. One of the key determining factors for energy consumption is the type of processor used in the server. When purchasing a server, the customer's specific requirements dictate which processor model is needed, as well as the specifications of that processor. Furthermore, when we conduct power supply sizing, it is crucial to calculate the appropriate power supply capacity required to support all the devices within the server. This ensures that the server operates efficiently and meets the customer's needs.

        I would rate this solution a nine out of ten.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
        PeerSpot user
        Buyer's Guide
        Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
        Updated: October 2026
        Buyer's Guide
        Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.