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Infrastructure Manager at Kali Group
Real User
Supports backup reliability and remote management while integrating smoothly into local and cloud workflows
Pros and Cons
  • "This server was priced more cheaply than other options such as IBM and HP, making it quite cost-effective."
  • "The services of Dell are good, and the performance of Dell PowerEdge R-Series is also good; I didn't face any problems, and the issues I did encounter were resolved by their excellent support services, even though they're based overseas."
  • "Regarding improvements, due to the cloud area and cloud platform, the on-premises server, Dell PowerEdge R-Series, might become less prominent. However, it won't disappear, as the cloud platform will remain the primary concern."
  • "For storage, I find that Dell PowerEdge R-Series is not useful."

What is our primary use case?

My role in using and managing Dell PowerEdge R-Series is focused on Veeam backup for local storage. The Veeam application is installed on this server, which is the primary use case where I utilize it as a backup server. 

Currently, I am using a Dell PowerEdge R-Series server solely as a backup server to manage growing data, including a large amount of metadata that we also back up and transfer to the cloud for another repository.

What is most valuable?

I appreciate the iDRAC management for Dell PowerEdge R-Series, as it is a nice management tool that I'm using frequently. 

Everyone in my organization believes Dell PowerEdge R-Series will play some role in AI initiatives in the future. Currently, we are discussing the potential of Dell PowerEdge R-Series for AI initiatives step by step. 

In my company, we have a developer department that develops programs for our products. The management and CRM systems we are developing will be supported by AI.

What needs improvement?

For storage, I find that Dell PowerEdge R-Series is not useful. Regarding improvements, due to the cloud area and cloud platform, the on-premises server, Dell PowerEdge R-Series, might become less prominent. However, it won't disappear, as the cloud platform will remain the primary concern.

For how long have I used the solution?

I have utilized Dell PowerEdge R-Series for about five to six years now.

Buyer's Guide
Dell PowerEdge R-Series
October 2025
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,785 professionals have used our research since 2012.

What do I think about the stability of the solution?

The services of Dell are good, and the performance of Dell PowerEdge R-Series is also good. I didn't face any problems, and the issues I did encounter were resolved by their excellent support services, even though they're based overseas.

What do I think about the scalability of the solution?

I may plan to scale the usage of Dell PowerEdge R-Series in the future.

How are customer service and support?

If I were to rate Dell support on a scale of one to ten, I would give it an eight. 

I would not rate it a ten as I sometimes struggle with communication while speaking with support representatives in English. I believe it would be beneficial if Dell opened a support branch in Israel to support Hebrew language.

How would you rate customer service and support?

Positive

How was the initial setup?

I didn't face any challenges with deployment. 

What was our ROI?

I've seen a return on my investment into Dell PowerEdge R-Series as it's still working.

What's my experience with pricing, setup cost, and licensing?

This server was priced more cheaply than other options such as IBM and HP, making it quite cost-effective. 

Which other solutions did I evaluate?

I have looked at IBM and HP and understand the pricing differences. Although price was not the primary reason I chose Dell PowerEdge R-Series over competitors, a recommendation from a colleague influenced my decision.

What other advice do I have?

For anyone looking at Dell PowerEdge R-Series, I recommend ensuring to have lots of memory and high-speed SSD disks when purchasing their server. 

I rate Dell PowerEdge R-Series an eight out of ten. I didn't face any main problems with my server, and the few issues I encountered were resolved through support.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2706708 - PeerSpot reviewer
Windows Systems Administrator at a educational organization with 501-1,000 employees
Real User
Top 20
iDRAC management boosts reliability and remote operation efficiency
Pros and Cons
  • "Dell's professional services as great, as they're very helpful and also do cross-training with us."
  • "Dell PowerEdge Rack Servers are very reliable, very cost-effective, and the services that Dell provides are very useful and helpful in deploying infrastructures."
  • "I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems."
  • "I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems."

What is our primary use case?

The use case for having Dell PowerEdge Rack Servers in our university is that they are sources and resources for our infrastructure. We use it for our VMware infrastructure and VDI.

What is most valuable?

The feature I appreciate the most about the Dell PowerEdge Rack Servers is the iDRAC, as we were able to remove our KVMs from the data center and use iDRAC as a management platform. 

The Dell PowerEdge Rack Servers help my organization overall since they are very reliable and very scalable.

I actually love the Dell PowerEdge Rack Servers the way they are right now.

What needs improvement?

I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems. Having some videos online on the disassembly of the servers would be helpful.

For how long have I used the solution?

My name is Pedro Lopez, and I've been using Dell PowerEdge Rack Servers for 10 years while working at my university for over 15 years.

What do I think about the stability of the solution?

Regarding downtime with the Dell PowerEdge Rack Servers, they're very reliable, so we hardly have any downtime, and we have quick turnaround on repairs.

What do I think about the scalability of the solution?

The Dell PowerEdge Rack Servers support the growing needs of my university, as the scalability allows us to add more resources fast. We have good turnaround with our vendor partners and getting the new equipment in as soon as possible.

How are customer service and support?

I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always been able to help us throughout any issues we have.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before putting in the Dell PowerEdge Rack Servers, we evaluated solutions from other vendors, including HP and Cisco.

How was the initial setup?

My experience deploying the Dell PowerEdge Rack Servers includes purchasing the Dell equipment, where we get professional services.

What about the implementation team?

Dell's professional services as great, as they're very helpful and also do cross-training with us. We're able to learn from the experience of the setup.

What was our ROI?

I see a return on investment with the Dell PowerEdge Rack Servers. They're very cost-effective and reliable, and we were able to downsize.

What's my experience with pricing, setup cost, and licensing?

The pricing for the Dell PowerEdge Rack Servers is reasonable since we are part of higher ed, making the prices very competitive with other vendors we have approached.

Which other solutions did I evaluate?

We chose the Dell PowerEdge Rack Servers based on our history with Dell and the cost.

What other advice do I have?

The Dell PowerEdge Rack Servers do not play a role in my organization's AI initiatives at the moment, as we're barely hitting that, striving towards AI.

I'm currently a server administrator, system administrator, and we remotely manage most of the servers using iDRAC.

Dell PowerEdge Rack Servers are very reliable, very cost-effective, and the services that Dell provides are very useful and helpful in deploying infrastructures. I really love the solutions that iDRAC gives you for quick updates and firmware, ensuring that they're reliable for our systems.

On a scale of one to ten, I rate the Dell PowerEdge Rack Servers as a ten; I definitely really love them and would not change that for anything at the moment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Dell PowerEdge R-Series
October 2025
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,785 professionals have used our research since 2012.
Ran Zaradez - PeerSpot reviewer
CEO at Comran Networks
Real User
Top 20
Remote management has simplified maintenance and improved reliability over decades of use
Pros and Cons
  • "The features of Dell PowerEdge R-Series that I appreciate the most include the remote maintenance, specifically iDRAC, and after experiencing Dell PowerEdge R-Series, the simplicity makes it very straightforward to manage and configure."

    What is our primary use case?

    My role in using or managing Dell PowerEdge R-Series includes installing, marketing, selling, and maintenance. My company uses Dell PowerEdge R-Series for specific use cases such as storage servers, application priority, SAP, and all others including Active Directory.

    What is most valuable?

    The features of Dell PowerEdge R-Series that I appreciate the most include the remote maintenance, specifically iDRAC. Having this product benefits my company because there are many manufacturers, such as HP, and after experiencing Dell PowerEdge R-Series, the simplicity makes it very straightforward to manage and configure. Dell PowerEdge R-Series has supported growth and operational success because it is very reliable and a good manufacturer. Dell PowerEdge R-Series has features that specifically cater to the needs of small or medium companies.

    What needs improvement?

    I don't think I need to change anything about Dell PowerEdge R-Series.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series from the beginning, for 25 years.

    What do I think about the stability of the solution?

    The stability and reliability of the platform are very stable and reliable; that is why I am working with them.

    What do I think about the scalability of the solution?

    I basically use the SMB client, so I don't need to add features or servers to increase the ability to extend; if I need to change a server, I just replace it.

    How are customer service and support?

    When I have a problem or question, I call customer service, and they keep checking with me until the problem is solved. I would rate the customer service and technical support as a 10 out of 10.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I was using HP as another product in the past. I changed because I had a problem with the support for HP, and everything in HP requires adding features and isn't simple; the simplicity is not comparable.

    What was our ROI?

    The biggest return on investment for me when using Dell PowerEdge R-Series is that everything is working smoothly; I don't need to return to the customer to change parts.

    What's my experience with pricing, setup cost, and licensing?

    My experience with the pricing, the setup cost, and the licensing is that, when compared to other manufacturers, the pricing is good.

    What other advice do I have?

    Dell PowerEdge R-Series does not play a role in my company's AI initiatives. The R series is suitable for me, for approximately 100 clients, so it's basically the main product that I use. My advice to other companies considering Dell PowerEdge R-Series is that Dell is a very reliable and long-lasting company that leads the market and technology, so I recommend Dell PowerEdge R-Series.

    On a scale of 1-10, I rate Dell PowerEdge R-Series a 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
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    reviewer2706855 - PeerSpot reviewer
    Senior IT Technician at a government with 10,001+ employees
    Real User
    Top 20
    Easy remote access and reliable performance streamline operations
    Pros and Cons
    • "The most valuable feature of Dell PowerEdge Rack Servers is the iDRAC, because it allows me to remotely access it from my computer without having to plug in a monitor and keyboard. I can see what's wrong and manually push updates if needed."
    • "I would describe my experience with Dell's support for PowerEdge solutions as great, as we had to get a motherboard replaced, and the replacement part arrived the next business day, which was impressive."
    • "I know the pricing for Dell PowerEdge Rack Servers went up last year, and we weren't too happy about that, but it is what it is."

    What is our primary use case?

    Our company uses Dell PowerEdge Rack Servers primarily for VMware, but we also have several PowerEdge for NAS storage.

    I am a system administrator. I deploy new servers. More recently, I've been decommissioning old servers and getting those ready to refurbish because we have to resell or surplus them. I also help look up specs to recommend to my director what we should get for the next refresh.

    How has it helped my organization?

    From using Dell PowerEdge Rack Servers, our company has realized sustainability and reliability, as we don't have to worry about whether they will go down or not. They have been very reliable, except for one server issue, which had nothing to do with Dell or the server itself, just an act of nature.

    What is most valuable?

    The most valuable feature of Dell PowerEdge Rack Servers is the iDRAC, because it allows me to remotely access it from my computer without having to plug in a monitor and keyboard. I can see what's wrong and manually push updates if needed. For example, we recently had a motherboard that was bad, and iDRAC informed me of the faulty component, which is helpful because it saves me from guessing what's wrong.

    What needs improvement?

    A nice-to-have feature for Dell PowerEdge Rack Servers would be shorter lengths because we recently got a new data center with horizontal PDUs, and we had to replace some PowerEdges due to their longer sizes, which wouldn't fit without taking out the PDUs and switching to vertical ones.

    For how long have I used the solution?

    I've been using Dell PowerEdge Rack Servers for three years now, and from what I can tell, my company has been using them for a very long time. They're great.

    What do I think about the stability of the solution?

    They are very reliable.

    What do I think about the scalability of the solution?

    We are a small to medium-sized organization. Dell PowerEdge Rack Servers cater to the needs of our small to medium-sized company, as we can contact our Dell rep and explain our needs, and they can recommend the perfect PowerEdge for us.

    How are customer service and support?

    I would describe my experience with Dell's support for PowerEdge solutions as great, as we had to get a motherboard replaced, and the replacement part arrived the next business day, which was impressive. I would rate them a 10 out of 10.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    They tried HPE servers for a bit, but they didn't really like them.

    How was the initial setup?

    The only challenge we faced was when they were longer servers. We couldn't fit them in our rack without taking out the PDUs.

    What's my experience with pricing, setup cost, and licensing?

    I know the pricing for Dell PowerEdge Rack Servers went up last year, and we weren't too happy about that, but it is what it is.

    What other advice do I have?

    I would rate Dell PowerEdge Rack Servers a 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Ofer Hoffman - PeerSpot reviewer
    IT Director at a tech company with 201-500 employees
    Real User
    Top 20
    Has supported seamless growth and dependable infrastructure for long-term business success
    Pros and Cons
    • "Dell PowerEdge R-Series supports the growth and operational success of my company in an amazing way, as we had several meetings with Dell representatives who came to our office, understood our forecast, and helped us build infrastructure that would support our goal."

      What is our primary use case?

      My primary use cases for Dell PowerEdge R-Series in my company mostly focus on production use, for all the servers and systems inside the company environment. I prefer not to go into details, but we have Active Directory concepts, databases, SQL, and similar systems running on them.

      Dell PowerEdge R-Series does not yet play a role in my company's AI initiatives.

      What is most valuable?

      Dell PowerEdge R-Series supports the growth and operational success of my company in an amazing way. We had several meetings with Dell PowerEdge R-Series representatives who came to our office, understood our forecast, and managed to help us build infrastructure that would support our goal.

      Since then, we have definitely scaled up as we purchased several more servers.

      What needs improvement?

      I need to think about in what areas Dell PowerEdge R-Series could be better and what additional features I would want to see included in the next releases.

      I have no suggestions about room for improvement regarding Dell PowerEdge R-Series. Everything is fine with Dell PowerEdge R-Series; we enjoy it. It's a server, and I don't have any current pain points or features that I would want to see. We simply enjoy it.

      For how long have I used the solution?

      I have almost 20 years of experience working in my current field. I have been using Dell PowerEdge R-Series for almost all my professional years.

      What do I think about the stability of the solution?

      I can say that Dell PowerEdge R-Series is a reliable and stable solution for me, and if any issues arise, they know how to solve them.

      What do I think about the scalability of the solution?

      We have definitely scaled up as we purchased several more servers since our initial deployment.

      How are customer service and support?

      On a scale of one to 10, I would give their support a rating of 10. I don't remember a situation where I was furious as I've been with other vendors, so they are better than others.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have evaluated other vendors before choosing Dell PowerEdge R-Series, but I started as a junior with Dell PowerEdge R-Series, and as a senior, I continue doing good. Dell PowerEdge R-Series has proven itself as a reliable solution, and the service is great; you don't want to take a risk with something else.

      How was the initial setup?

      The setup cost for Dell PowerEdge R-Series was fair enough.

      What was our ROI?

      I have definitely realized a return on my investment in Dell PowerEdge R-Series, as even old machines are still working as robust systems. We can use them in the DR or at least in the laboratory environment as a second generation.

      What other advice do I have?

      I am the IT Manager managing Dell PowerEdge R-Series. With VMware and Veeam, they worked perfectly and smoothly for backups. When we had accidents and situations that required restoration, it worked perfectly and the service was fine.

      As I'm in a security company and most of the systems are on-prem, we're trying to migrate most of the systems to something that will collaborate between systems, and the next step we will start to implement AI. I want AI to help with basic tasks, including helping developers, procurement, inventory, and regular day-to-day operations.

      The performance metrics I use to measure success with Dell PowerEdge R-Series include the service as one of the first things, the salesperson, and all the surrounding aspects. The server itself is similar to HP and other vendors, but when you have a problem and the service is better than fine, this is a win-win situation.

      My advice to someone evaluating Dell PowerEdge R-Series is that cost is not always the most important factor; sometimes you need to consider other benefits when buying a product. We can speak with potential customers if Dell PowerEdge R-Series wants our recommendation. Dell can be in touch with me if they have any questions.

      On a scale of one to 10, I would rate Dell PowerEdge R-Series solutions between 9 and 10.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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      Hatim Ali - PeerSpot reviewer
      System Administrator at a healthcare company with 1,001-5,000 employees
      Real User
      Top 5Leaderboard
      Harness reliable performance while seeking enhanced support
      Pros and Cons
      • "The main benefits we receive from Dell PowerEdge Rack Servers are stability and reliability."
      • "Dell's support is an area that needs improvement as their product reliability is good, but the support is not as strong as HP's."

      What is our primary use case?

      Our use case mainly involves running our exchange server 2019 on the SimpliVity, along with other healthcare-related servers that are also on HP, including the domain controller. We are moving away from HP because of their support issues and solutions.

      What is most valuable?

      The most valuable function we found in Hyper-Converged is the application version we are currently using, which is HP SimpliVity version 4.1.0.266, although we are not fully satisfied with it. We have been using Dell PowerEdge Rack Servers without issues. We occasionally replace one or two servers, but the majority are still functioning well. We've relied on Dell's EqualLogic storage for over ten years, receiving many alerts but overall having a perfectly functioning setup in the back end.

      What needs improvement?

      Dell's support is an area that needs improvement as their product reliability is good, but the support is not as strong as HP's. I suggest that Dell should include a built-in backup solution in VxRail, similar to what we find in Sangfor, where the backup feature is integrated.

      For how long have I used the solution?

      We have been working with HP Hyper-Converged for around five years.

      What do I think about the stability of the solution?

      We have never faced unplanned downtime with Dell PowerEdge Rack Servers.

      Which solution did I use previously and why did I switch?

      After HP SimpliVity, the hyper-converged solution, we are not using any more HP servers. We are working with Nutanix and Sangfor, and previously we also worked with Dell. Initially, these servers were with Dell, but we moved them to HP SimpliVity after the hardware expired. Our reason for this shift was based on a technical and financial comparison, as we got a better price from HP.

      What's my experience with pricing, setup cost, and licensing?

      Dell's pricing has been high for us, which led us to move to SimpliVity.

      What other advice do I have?

      We are still working with Nutanix products, and we also moved to another vendor called Sangfor. We are using HP SimpliVity as our hyper-converged solution, but we are not satisfied with their services and support. We have 24 nodes of HP SimpliVity, and this year we decide not to renew the contract as we plan for one more solution which could be Nutanix to replace the SimpliVity.

      We use Dell's EqualLogic storage technology and Dell PowerEdge Rack Servers R740, R730, R740, and R750 servers. We are also using some applications and one or two servers from HP for Cisco operations. We have been working with Dell PowerEdge Rack Servers for maybe ten years. We use Dell PowerEdge Rack Servers for our healthcare applications and for running an old version of the exchange server.

      The main benefits we receive from Dell PowerEdge Rack Servers are stability and reliability. While we occasionally receive complaints about hard disk failures, overall, we find the solution satisfactory. We could not continue with Dell due to high pricing, but we have transitioned to HP and are now moving to Sangfor and Nutanix.

      Flexibility-wise, both Dell and HP solutions are okay for us, as we run VMware on Dell hardware, managing around 120 to 130 virtual machines. In the past, we primarily used Dell while paying to Dell and VMware, but given the changes in VMware's pricing after Broadcom's acquisition, we are now transitioning to HCI solutions that provide similar features.

      We cannot give a proper estimation of power consumption due to high cooling and availability in our data center, but our HCI solutions consume less electricity now compared to older Dell servers, which had high energy consumption. We are not familiar with AI workloads, as no one has presented this feature to us. We purchased the product from a third-party business partner.

      When comparing Dell PowerEdge Rack Servers with HP SimpliVity, we see that they serve different purposes; Dell operates standalone on VMware, whereas HP is a hyper-converged solution. Dell PowerEdge Rack Servers stands out as a better option in this context. Overall, we give Dell PowerEdge Rack Servers a final rating of six out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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      reviewer2706876 - PeerSpot reviewer
      Manager, Network Engineering at a recreational facilities/services company with 5,001-10,000 employees
      Real User
      Top 20
      Seamless deployments and consistent quality enable smooth operations
      Pros and Cons
      • "I find great value in Dell PowerEdge Rack Servers, particularly in their excellent serviceability."
      • "Dell PowerEdge Rack Servers could improve in clarity when specifying options; for instance, the difference between power supplies can sometimes be a little challenging to understand if you don't already know."

      What is our primary use case?

      We deployed Dell PowerEdge Rack Servers to support a VMware environment, and we're looking for something else, but primarily it's to support our software that we're delivering to our customers, allowing them to bring their own hardware if they wish; however, if they want us to provide it, we only bring Dell.

      What is most valuable?

      I find great value in Dell PowerEdge Rack Servers, particularly in their excellent serviceability. At cost per feature, the pricing is great; I super love iDRAC and the serviceability, as they're easy to access when needed and work every time, showcasing consistency in quality.

      The main benefit my customers see from installing or deploying Dell PowerEdge Rack Servers is that they don't have to pay much attention to it because it runs smoothly, meaning they don't babysit it as they should, which while not ideal, indicates how stable the product is.

      What needs improvement?

      In my opinion, Dell PowerEdge Rack Servers could improve in clarity when specifying options; for instance, the difference between power supplies can sometimes be a little challenging to understand if you don't already know, but the product itself is great, and I believe it will continue to get better, so I don't have specific requests.

      For how long have I used the solution?

      I have been using Dell PowerEdge Rack Servers for 15 years.

      What do I think about the stability of the solution?

      The main benefit my customers see from installing or deploying Dell PowerEdge Rack Servers is that they don't have to pay much attention to it because it runs smoothly, meaning they don't babysit it as they should, which while not ideal, indicates how stable the product is.

      What do I think about the scalability of the solution?

      We've added nodes with Dell PowerEdge Rack Servers, and when customers expand their usage, they buy new suites on top of what we previously sold them, allowing new nodes to fit in smoothly without causing issues during additions to the stacks.

      How are customer service and support?

      I haven't needed to use Dell support recently, but I have in the past, and I feel that one of Dell's strong points is their support; they believe you and usually resolve issues without passing you on to someone else, and I appreciate having one person own my case and build a relationship by following up to check if everything is still working.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I haven't bought anything but Dell in a long time and found myself using other products at customer sites to assist in troubleshooting, and I've always felt that the interfaces on Dell PowerEdge Rack Servers are pretty intuitive, which isn't always the case with other products.

      How was the initial setup?

      My role in using and managing Dell PowerEdge Rack Servers involves specing it, picking it, buying it, ordering it, and installing it, so I manage it end to end until I turn it over to the customers, providing a turnkey service to go with our software that we sell.

      What about the implementation team?

      We work with a channel partner, distributing under OEM, and while we have a Platinum Dell partner to assist us in quoting and ordering, we maintain relationships with account managers at Dell, who are awesome.

      What was our ROI?

      I believe my customers really appreciate the predictability of costs, especially since Dell offers extended warranties that allow them to plan for running their systems for 5 or 6 years while being aware they'll need to purchase new equipment in the future, fitting well with their operations based on expenses.

      What's my experience with pricing, setup cost, and licensing?

      At cost per feature, the pricing is great.

      Which other solutions did I evaluate?

      We've compared Dell's pricing against HP in the past, and I think the pricing is competitive, offering good value.

      What other advice do I have?

      I would rate Dell PowerEdge Rack Servers as a solution overall a 10, as I'm not even considering other servers and am happy with PowerEdge.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer.
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      reviewer2757360 - PeerSpot reviewer
      Network System Administrator at a recreational facilities/services company with 5,001-10,000 employees
      Real User
      Improves processing speed and reduces latency for application environments
      Pros and Cons
      • "The most valuable feature of Dell PowerEdge R-Series server is the processing speed."
      • "The most valuable feature of Dell PowerEdge R-Series server is the processing speed; the processing speed is the most important thing that we are looking for in a server, and we want it to function fast as the latency is the most important between the end user and our servers to get the application and to get the feedback from the application."
      • "Dell can improve or speed up the deployment process with more intuitive dashboards, a more intuitive installing process, and maybe more detailed guides that can help the end user to install and implement their servers and racks."
      • "Configuring the Dell was a bit more complicated than just using the HP since the HP was really straightforward about everything."

      What is our primary use case?

      We have a variety of servers, including Dell PowerEdge R-Series, as we have a full environment, functioning environment with Kubernetes, virtual servers, and virtual machines that carry on applications, gaming applications.

      What is most valuable?

      The most valuable feature of Dell PowerEdge R-Series server is the processing speed. The processing speed is the most important thing that we are looking for in a server, and we want it to function fast as the latency is the most important between the end user and our servers to get the application and to get the feedback from the application. 

      We have monitoring systems that allow us to see the improvement without benchmarking, including latency and the time taken by Dell PowerEdge R-Series servers to access data from storage and return it.

      What needs improvement?

      Dell can improve or speed up the deployment process with more intuitive dashboards, a more intuitive installing process, and maybe more detailed guides that can help the end user to install and implement their servers and racks.

      It would be better if it could be, let's say, a bit less complicated to install everything, to make everything work together. I'm usually on the network side mostly, however, for me, configuring the Dell was a bit more complicated than just using the HP since the HP was really straightforward about everything. The Dell was a bit more complicated. I needed to check a lot of stuff. I needed to contact Dell support a few times to understand exactly how to connect the storage portal. 

      For how long have I used the solution?

      I have been with the company for about a year, so I have been using Dell PowerEdge R-Series for about a year now.

      What do I think about the scalability of the solution?

      This solution is able to scale with our organization.

      How are customer service and support?

      We used Dell's customer service or technical support for connecting the storage to the servers, which was complicated, and we had many issues because the virtual machines didn't really sync. 

      We used them several times, and they were very nice about it, however, it still felt like a long process with two or three sessions until we got the full solution that we wanted. For kindness, 

      I would rate Dell's customer support a ten out of ten; for technical knowledge, I would rate them a seven or eight.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I'm also familiar with HP. I didn't see much improvement between the HP servers and Dell PowerEdge R-Series, however, it got a bit faster; the latency went down, and we can see that the processing speed of the applications or the functioning is faster than what we had with HP.

      How was the initial setup?

      The initial deployment of Dell PowerEdge R-Series, the actual connection, was two or three days' worth of work; deploying the whole environment until everything functioned as we wanted was a process of two or three weeks overall.

      What other advice do I have?

      Regarding the benefits and how they complete the mission, I would give Dell PowerEdge R-Series a perfect score as they are doing exactly what they need to. 

      It took some time, however, they got to where they need to, and it's working as we expected. If someone asks me about Dell PowerEdge R-Series in general, I would say to go check them. 

      I have rated this solution ten out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2025
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.