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Nicole Miller - PeerSpot reviewer
Manager, System Engineering at Kennedy Krieger Institute Inc.
Real User
Top 5
May 19, 2026
Unified management has simplified secure firmware updates and supported growing research workloads
Pros and Cons
  • "Upgrading the firmware or dealing with patching and CVE management is so much easier with Dell's BIOS software, which takes just five or six clicks."
  • "I was most surprised by the increase in power consumption across all of them because we're dealing with AI workloads and they're a lot more powerful."

What is our primary use case?

Our main use cases involve Kennedy Krieger as a nonprofit that is the intersection between healthcare, education, and research. We do a lot of patient care, patient research dealing specifically with kids with special needs.

How has it helped my organization?

A good example of how these features have benefited our organization is whenever we have a vulnerability that we're dealing with at the firmware level. We keep our environment all the same, unified, with the exception of some of our older legacy servers. Upgrading the firmware or dealing with patching and CVE management is so much easier with Dell's BIOS software, which takes just five or six clicks. It's easy and efficient, and my team can get it taken care of within the span of a couple of hours, compared with some of our other legacy systems where it takes considerably longer than that.

Absolutely, it's helped us reduce unplanned production downtime. We have a lot of different use cases in our environment because we have medicine and research. Researchers tend to be attracted to the shiniest thing of the day. Trying to fit everything into what they need, into one particular type of node, we've been able to do that pretty well.

What is most valuable?

I like the BIOS management the most with Dell PowerEdge R-Series. We have a single pane of glass across all of our different nodes, so it's easier to manage. I do enjoy that we have the AMD processors and appreciate the efficiency that it offers us and the versatility. We were previously a Broadcom VMware shop. We've transitioned over into Nutanix, and we've been able to make that migration very easy. We really appreciate that.

What needs improvement?

I think that power is an issue with everybody. We just had to expand our power footprint in our data center to accommodate. It's the nature of the beast, and while I don't see specific positive gains, it's no worse than everybody else who's dealing with the same problem.

I was most surprised by the increase in power consumption across all of them because we're dealing with AI workloads and they're a lot more powerful. We doubled in PDU size, which caught me by surprise. I would love to lower that, though I don't know if that's even possible. It puts a strain for small nonprofits like ours where we have a small footprint. We don't have enough money or real estate to expand if we need to.

I rate Dell PowerEdge R-Series as a solid eight on a scale from one to ten. There's always room for improvement, especially on the power and cooling perspective, because AMD tends to run a little bit warmer than an Intel processor. Other than that, it does what we need. At the end of the day, that's all we're looking for. We need to make sure the lights are blinking.

Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge R-Series in my job for about eight years now.

How are customer service and support?

We have a pretty good group of technical professionals on my team, so fortunately, we have not had to deal with the customer service and tech support side of Dell in that regard.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge R-Series, we had a TSM tape library, we had some Cisco nodes, and all that. Pricing and the relationships that we have maintained with our Dell partners helped me transition. We're also a Dell workstation shop. We have manifested a really good partnership and they've gone the extra mile to make sure we're taken care of. The relationship is the important thing.

How was the initial setup?

My experience regarding pricing, setup cost, and licensing has been good. I think that our biggest cost factor with everybody in the industry is the cost of licensing for hypervisors. Whether we're talking about Broadcom VMware, which skyrockets with licensing, or Nutanix, which is a little bit better but still high, the hardware is the least of our concerns from a pricing perspective.

What was our ROI?

We're a nonprofit and I think that it's always a good thing when we can get to the end of our hardware lifecycle without having to repair, which is how I would describe ROI with Dell PowerEdge R-Series. We have not had much of an issue with replacing parts or high failure. That's always a good thing.

What other advice do I have?

If I have a few words of advice to any organization that's considering Dell PowerEdge R-Series, it's important to always do your research. It's always important to take stock of your workload specifically. It's never a one-size-fits-all scenario. Take time to genuinely and realistically evaluate your existing workload so that you don't underpower, especially as AI takes a broader stance in your environment. Those power requirements and compute requirements are leapfrogging at an exponential level. Make sure that you're accounting for today's workload and what you anticipate or what you can ballpark three years down the line. Make sure that you spec it correctly the first time, and whatever you're doing, make sure you have room for the proper expansion later on. I would rate this product an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 19, 2026
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David O’Connor - PeerSpot reviewer
Architecture and Planning at a financial services firm with 10,001+ employees
Real User
Top 20
Sep 24, 2025
Provides long-term reliability and efficient installation for virtualized environments
Pros and Cons
  • "The rapid rail system is valuable. We have staff working at night to perform installations, and the nature of our business involves real-time transactions with changes made outside of regular hours."
  • "One of the great things about Dell PowerEdge R-Series is the racking system, specifically the actual rapid rails for easy installation."
  • "The only aspect that might raise it to a ten is the response time for quote turnaround; it used to be one day, however, it now seems to take longer since the merger of Dell and EMC."

What is our primary use case?

Our main use case right now for Dell PowerEdge R-Series is hypervisor usage for virtualization.

What is most valuable?

One of the great things about Dell PowerEdge R-Series is the racking system, specifically the actual rapid rails for easy installation. After that, it's the reliability and support that stand out. 

The rapid rail system is valuable. We have staff working at night to perform installations, and the nature of our business involves real-time transactions with changes made outside of regular hours. 

Having the rapid rail system is invaluable. Good support is also crucial due to the nature of our business, which requires timely assistance to maintain system uptime and redundancy.

What needs improvement?

The only aspect that might raise it to a ten is the response time for quote turnaround; it used to be one day, however, it now seems to take longer since the merger of Dell and EMC.

For how long have I used the solution?

I have been using Dell PowerEdge R-Series for 25 years.

What do I think about the scalability of the solution?

Dell PowerEdge R-Series scales with my company's growing needs, and we have definitely expanded usage over the years. While our server environment has grown, there has also been some consolidation, which has been due to the success of the technology allowing for vertical scaling. 

Key considerations include the impact on our data center, so we focus on increasing compute power and supporting more applications with reduced density.

How are customer service and support?

The support from Dell has always been very good, and the performance and reliability of the systems have been excellent over the 25 years I've been working with all the different generations of PowerEdge. 

I would rate Dell support an average of eight to nine out of ten. My assessment extends beyond just PowerEdge, yet particularly for PowerEdge, the support has always been excellent. 

As a long-standing customer, we have established a relationship that allows us primarily to skip level one and go straight to level two support, which makes a significant difference.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have evaluated other server vendors during large technology refreshes, yet we've consistently returned to Dell. The primary reasons we stick with Dell include cost—both upfront and over five years—and comprehensive support that covers both hardware and hypervisor needs, offering a valuable one-stop shop, especially since we have a smaller team.

What was our ROI?

I have definitely seen a return on my investment in Dell PowerEdge R-Series. Typically, we run most systems on a five-year life cycle; however, we often run our Dell PowerEdge R-Series into years six and seven, which suggests strong financial returns beyond five years.

What's my experience with pricing, setup cost, and licensing?

Pricing has been positive. In the early days, we would have had our own local agreements at discount levels. And now with our parent US bank, we're accessing global discounts. So it's been pretty good in that space. They have been transparent and have been working with us to make sure we're getting good value.

What other advice do I have?

My advice for others considering Dell PowerEdge R-Series would be to look beyond just the hardware and system reliability or support to its manageability, as Dell OpenManage has seen various enhancements and is typically provided for free, which adds great value. 

I would rate Dell PowerEdge R-Series a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
National Partner Business Development Manager at CDW Canada Inc.
MSP
Top 20
Oct 7, 2026
Modern servers have boosted our AI demos, cut energy use, and simplified lab deployments
Pros and Cons
  • "I'm confident that between the value that the server will bring, the performance, the cost, and the support, we will come out on top, and that's what I've seen."
  • "What would make Dell PowerEdge R-Series a ten is a hard question; I know everyone's suffering from it."

What is our primary use case?

Our use case for Dell PowerEdge R-Series is that we have a demo center in our lab upstairs on the 17th floor at CDW, and we're looking to use it as a demo for the management on iDRAC, as well as potentially to try to show integration with some of the software versions of Data Domain.

How has it helped my organization?

The benefits of those features for my organization are huge; traditionally, with some of the other deployments we have, we've had to actually populate the servers with drives to be able to deploy it. With Dell PowerEdge R-Series, we have the flexibility, which considering the pricing constraints we have today, especially on storage, was a big barrier with some of the other solutions.

This unlocked the ability for us to actually use and demo without fearing the supply, especially because the business case has to be that much stronger once it's more expensive.

I have seen benefits from running AI workloads on Dell PowerEdge R-Series servers; there's a bigger focus now on CPU performance and compute workloads, especially for AI. With the PowerEdge servers, we're seeing improvements with their ability to move on to new, modernized applications as opposed to being stuck with legacy applications that they couldn't get out of.

Because they have the compute power to support it now with the newer processors on the AMD side specifically, they're able to consolidate, run faster workloads for AI, and deliver better solutions and better results.

I assess the new Dell PowerEdge R-Series servers for energy consumption as something we're trying to evangelize to the customers; we're going along with the story of showing how consolidating 13th generation servers to the newest 17th generation servers helps with power, cooling, consolidation, and core licensing on the processor side of the house. The results are night and day; I would say at least three to one to seven to one, depending on how old they are.

The impact of Dell PowerEdge R-Series on our organization or our clients' sustainability goals is that the story speaks for itself when they're not spending as much on power and cooling, and they're able to cut down on that energy bill; the dividends that it pays in terms of environmental impact and footprint is something that is easily shown.

What is most valuable?

The features of Dell PowerEdge R-Series that I prefer the most include the management being really easy to use, remote fleet management, and on actual rack and stack, the Easy Rails make my life easier; it's something we can't go without.

The options for flexibility that we don't need to necessarily populate with drives also really help, as we can just have the chassis and the backplane and leave it with no drives so that if we wanted to in the future, we could add drives and we can just direct-attach it to a storage array like the PowerStore that we have in there as well.

What needs improvement?

If I could improve Dell PowerEdge R-Series, I think it's flexible as it is; I've been on the other side selling some competitive servers, and I think pricing has always been an area where, especially nowadays, it's hard to communicate the value when things have gone up so much.

I find with Dell PowerEdge servers, in addition to all the technology, the security on iDRAC and Secure Boot, the fact that it comes in at the price points it does makes it so much easier to still accommodate for the commercial and small and medium business customers that we see that also make up 70 to 80 percent of Canada. That's a big selling point.

What would make Dell PowerEdge R-Series a ten is a hard question; I know everyone's suffering from it. Better lead times for more than just the Smart Select would be helpful; Smart Select lead times are phenomenal. If we could get the same lead times for the rest of the servers, but to also be fair, they're the best lead times we've seen in other vendors. It's an industry thing; I don't think it's Dell-specific. That and then the potential for cost mitigation, but again, that's also based on supply chain, so nothing that they can inherently control.

For how long have I used the solution?

I have been using and managing Dell PowerEdge R-Series for the past two years in 2024.

How are customer service and support?

I evaluate the customer support for Dell PowerEdge R-Series as having great results from making sure that we also include ProSupport by standard; if that's the case, we rest assured that the customer is not going to have problems. The support line is going to be there, they have great experiences with it, and we haven't had anything that was above the norm come across our table after they've done level one, two, and three, so it's been great.

How was the initial setup?

My experience in the deployment process with Dell PowerEdge R-Series is that they've been straightforward; we open the box, and everything's there, ready for us to go. There's a user manual if anyone wants to refer to it. We typically remove all the packaging, find our Easy Rails, and we make sure that everything we either deploy or sell comes with the Easy Rails, which is a game changer.

We typically start with those, have those in the rack, pull them out, and have the server go in there. At that point, we've connected it to power, and we're ready to start connecting it to the top-of-rack switch and setting up the network settings.

The time it takes for rack and stack with Dell PowerEdge R-Series is probably 15 minutes all in; nothing extreme.

I find the setup for Dell PowerEdge R-Series extremely easy and not challenging at all; it's extremely intuitive and straightforward. I don't think we've faced challenges on the network side.

What's my experience with pricing, setup cost, and licensing?

My impressions of the pricing, licensing, and setup costs for Dell PowerEdge R-Series are that it's nothing too extreme; at least for us to do it ourselves, it wasn't anything out of the ordinary.

Which other solutions did I evaluate?

I have evaluated other solutions, and on a cost and flexibility basis, I definitely find that we are more competitive when it comes to pricing. I find that we're more competitive when it comes to the flexibility of the technical build; you don't need to populate with drives.

We can put a backplane in there and leave the decision for later, which I know isn't the case with every vendor, including some other ones I've sold, so that's definitely a big one.

What other advice do I have?

Dell PowerEdge R-Series deserves an overall rating of nine out of ten. My advice to a client or an organization considering Dell PowerEdge R-Series is that I would definitely advise them to pull up the same build with the same specs with us and two other vendors.

I'm confident that between the value that the server will bring, the performance, the cost, and the support, we will come out on top, and that's what I've seen. It's an exercise I've run with our customers, and even in the cases where there are other servers, maybe specifically one vendor that I have in mind that is more cost-effective, there's a big price to pay on the heel of that when it comes to support, reliability, and North American resources to help you with deployment. I'm very confident; I'd recommend running the comparison yourself and seeing what the impact could be.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Oct 7, 2026
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IT Manager at a manufacturing company with 10,001+ employees
Real User
Top 10
Nov 12, 2025
Management tools have simplified server operations and supported reliable data center orchestration
Pros and Cons
  • "What makes Dell PowerEdge R-Series special is the vendor team behind it, the support provided, and the management software."
  • "There is no advantage compared to other vendors when tracking return on investment."

What is our primary use case?

Dell PowerEdge R-Series is used as an all-purpose server or ESXi host for our major use case.

What is most valuable?

The management software is the most valuable capability in Dell PowerEdge R-Series, as these functions are my favorites. It is beneficial for the organization. A server is a commodity, and there is not really anything special about it. What makes it special is the software used for managing those devices. The management software is quite mature compared to others. Except for that, it is just a commodity. There is not a big difference between them, regardless of whether you use HPE or Cisco or any other vendor. The benefits are evident in the management capabilities.

What needs improvement?

Several years back, we wanted improvements, but that was mostly related to the management tools. We were going in the right direction of orchestration where we were missing some features. When you have several data centers and you have one manager of managers on top of that sitting, being able to orchestrate the whole environment would be beneficial. The scaling of the management tools was something we were aiming for, and at that time it was not so mature. It was not possible to use it. I believe that has changed, but I am not certain whether it is completely available. The orchestration aspect is the only potential improvement area from my perspective. Since I am not working hands-on, I cannot recall other specific issues.

For how long have I used the solution?

We have been using Dell PowerEdge R-Series for a couple of years already, approximately longer than five years.

What do I think about the stability of the solution?

Dell PowerEdge R-Series is rather stable based on my experience and my colleagues' feedback regarding stability and reliability.

What do I think about the scalability of the solution?

The scalability is quite good with the product portfolio from Dell. There are not significant limitations, though scaling can be expensive.

How are customer service and support?

Overall, the customer service is good. We are just starting to deploy bigger amounts of Dell servers, so it is too early to make a complete judgment. The support from the vendor is good, though it could sometimes be better.

How would you rate customer service and support?

Neutral

What was our ROI?

There is no advantage compared to other vendors when tracking return on investment. I cannot share specific data points or examples of ROI.

What's my experience with pricing, setup cost, and licensing?

The list prices are overkill. At the end, it is about the quantity that a customer consumes and the final price that they receive. It is about contracts, discounts, and other factors. The pricing is fairly competitive, though not particularly overpriced.

Which other solutions did I evaluate?

The pricing reflects the market. The solution is comparable to other vendors. We maintain a constant balance between Dell and HP, keeping both vendors. The pricing is competitive in comparison with other vendors in the market.

What other advice do I have?

I am an end customer and user of Dell. We work with Dell as a general supplier for compute, storage, backup technologies, and many other things. We work with PowerProtect Data Manager. We mostly use compute solutions such as servers and the VxRail platform. We have some SAN switches from Dell. The focus is mostly on compute and storage products. We have some backup appliances from them, which are specific configurations of servers rather than Data Domain appliances. The deployment is on-premises, and we purchase directly from Dell Technologies. The company size is more than 60,000 people, making us a large company. Dell PowerEdge R-Series likely has a good portfolio for various customer sizes. We have used Intel processors for more than 20 years as a standard CPU. Nowadays there are some initial trials with AMD, but it is too early to make a comparison or statement about which processor is better. The management tools and marketing are different between vendors. The way companies support global customers differs as well. The product itself is a commodity, as servers do the same thing with the same CPU and memory. There are no really significant advantages or disadvantages between either platform. What makes Dell PowerEdge R-Series special is the vendor team behind it, the support provided, and the management software. The team, vendor support, and management capabilities are what differentiate Dell PowerEdge R-Series from other vendors.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oladipo Ajagbe - PeerSpot reviewer
Senior Technical Manager at The Source Computers Limited
Real User
Top 10
May 20, 2026
Reliable on-premises servers have boosted uptime, cut ownership costs, and supported flexible growth
Pros and Cons
  • "Dell PowerEdge servers have absolutely helped to reduce unplanned production downtime, with incredible reliability and uptime that keeps customers coming back, even when they want to do a refresh, because they know it is a reliable system."
  • "I think Dell PowerEdge R-Series can support more storage capacity, which would be great."

What is our primary use case?

Dell PowerEdge R-Series is primarily used in environments where startup organizations need to build a mini data center on-premises. Dell PowerEdge is the right fit for most organizations.

What is most valuable?

The computing power and the flexibility around building the server itself are the features I appreciate most with Dell PowerEdge R-Series. You can work around the number of cores depending on the needs of the customer. Understanding exactly what the customer wants to achieve is essential.

Dell PowerEdge servers have absolutely helped to reduce unplanned production downtime. The reliability and uptime are incredible. One of the interesting aspects about Dell PowerEdge R-Series is that our customers keep coming back, even when they want to do a refresh, because they know it is a reliable system.

Dell PowerEdge R-Series affects the overall flexibility of my operations because it is flexible. You can tailor it towards your needs and customize it according to requirements.

Dell PowerEdge R-Series has absolutely helped reduce Total Cost of Ownership because the upfront investment can be recovered in less than a year or two. The server continues to run and serve while performing optimally. You can also perform some upgrades.

What needs improvement?

I think Dell PowerEdge R-Series can support more storage capacity, which would be great. Most other OEMs are trying to ensure you have a one-stop shop for just one server where you could get a whole lot in terms of CPU power, memory capacity support.

They add the memory and the processing power of the server. This also has to do with the cost of the server itself. I think Dell needs to look into this depending on the region. I am from the Europe, Middle East, and African region, and the cost of this server sometimes is a limiting factor for some of our customers who really want to have Dell PowerEdge R-Series running in their environment. Because it does not fit into their budget due to inflation and economically global changes, a lot of people are trying to cut down on budget, but they still want the best. How can you make it affordable for end users?

For how long have I used the solution?

I have been using Dell PowerEdge R-Series for a very long time, more than four or five years.

What do I think about the stability of the solution?

Dell PowerEdge servers have absolutely helped to reduce unplanned production downtime. The reliability and uptime are incredible. One of the interesting aspects about Dell PowerEdge R-Series is that our customers keep coming back, even when they want to do a refresh, because they know it is a reliable system.

What do I think about the scalability of the solution?

Dell PowerEdge R-Series affects the overall flexibility of my operations because it is flexible. You can tailor it towards your needs and customize it according to requirements.

How are customer service and support?

In terms of evaluating the customer service and tech support that comes from Dell, I would say it is incredible. Dell has done something wonderful for themselves in terms of enabling and empowering their partners in competency and certification to support their product without escalating to Dell. We hardly escalate any issues on Dell PowerEdge R-Series to Dell or open a ticket. From my company, we resolve anything Dell PowerEdge R-Series-related issues. Through the empowerment of training, competencies, and certifications, we have a team that is well-equipped to represent Dell when it comes to Dell PowerEdge R-Series.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge R-Series, I grew to meet the R-Series in the industry. I have encountered R730, R740, R750, and R760. At the Dell Technology World 2026, I am seeing R770, which is something I have always known.

What other advice do I have?

Currently, we are not running any AI workloads on Dell PowerEdge R-Series right now, but it is coming. It is not a matter of if, it is a matter of when. My overall rating for this product is 8.5.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2026
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Jean Marie Omant - PeerSpot reviewer
Senior System Network Administrator at a non-tech company with 10,001+ employees
Real User
Top 20
Dec 22, 2025
Reliability and simple administration have supported our virtual infrastructure growth
Pros and Cons
  • "Dell servers and the management tools that are there make our life easier as admins; there is no comparison if we had to choose."
  • "Many things could be improved, and maybe Dell PowerEdge R-Series could help us with that, but that would require development, and it is possible that it could definitely help us."

What is our primary use case?

We primarily use our Dell PowerEdge R-Series servers for virtualization. In practical terms, they host all of our virtual machines, ranging from our Active Directory infrastructure and file servers to our various business applications.

How has it helped my organization?

It has significantly improved our operations. The feedback has been great, mainly because we’ve experienced very few outages—which is critical for us—and the administration is both simple and effective.

What is most valuable?

What sets Dell PowerEdge R-Series servers apart is Dell’s strong commercial approach compared to HPE; that is often the deciding factor for us. When you combine that with their solid build quality and competitive pricing, they really stand out. The management tools make our lives much easier as admins—if we had to choose again, there's simply no contest.

What needs improvement?

To suggest improvements, I would need more experience with other vendors. Aside from HPE, I lack a broad enough benchmark for a true comparison. While there is room for optimization—where PowerEdge could certainly help—it would require some development work to fully leverage the hardware.

For how long have I used the solution?

I have been using these Dell servers for five or six years, so they are going to reach the end of the warranty soon.

What do I think about the stability of the solution?

I wouldn't say it's completely issue-free; maybe a few alerts a month triggered by updates, but overall, the tools offered and the whole ecosystem provided by Dell allow us to monitor all our infrastructure and alert us in case of issues.

What do I think about the scalability of the solution?

I think it adapts to the growth of my company absolutely, as the solution we chose from Dell is a scalable offering that fully meets our needs.

How are customer service and support?

Directly, I have not needed to contact customer support, but my colleague has called Dell very rarely.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before adopting Dell, I knew HPE from my previous company, with my current company we had decided to switch to Dell with PowerEdge, and we were very happy with the choice we made, as we had no issues in terms of administration, management, and performance.

Compared to equivalent HPE solutions, the primary differentiator for our company is the more competitive pricing.

How was the initial setup?

We do the deployment of Dell PowerEdge R-Series directly with Dell, and we have a Dell engineer who comes to set up the infrastructure, we do it together, but he configures the whole system for us.

What about the implementation team?

We do the deployment of Dell PowerEdge R-Series directly with Dell, and we have a Dell engineer who comes to set up the infrastructure, we do it together, but he configures the whole system for us.

What was our ROI?

I can say that I have seen a return on my investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is comprehensive, covering both the hardware and the necessary licenses. Of course, I wouldn't say that all products are identical; while a server is a server at its core, the details matter.

Which other solutions did I evaluate?

Before adopting Dell, I knew HPE from my previous company, with my current company we had decided to switch to Dell with PowerEdge, and we were very happy with the choice we made.

What other advice do I have?

I would give it a 9 out of 10. While I considered a perfect 10, I prefer to give a 9 to leave some room for improvement, as no solution is ever truly perfect. My main advice to others is to look closely at the value for the money; the combination of competitive pricing and reliability is what really stands out for us. This consistent performance is why I’ve given it such a high overall rating.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jared Baker - PeerSpot reviewer
Lead Cloud Architect at Digital Research Alliance of Canada
Real User
Top 20
Oct 7, 2026
Reliable servers have simplified architecture design and improved long-term data center planning
Pros and Cons
  • "There is peace of mind with having a bunch of Dell equipment in the data center as compared to maybe some others that I have experience with."
  • "I suggest continuing to innovate on unique form factors. It's all about cramming in more capability within a small footprint."

What is our primary use case?

My role in using or managing Dell PowerEdge R-Series involves system architecture and design.

What is most valuable?

The features I like the most about Dell PowerEdge R-Series include clever form factors, a good choice, and system management.

These features have benefited my organization through ease of management. It helps us achieve the goals of what we're trying to do.

What needs improvement?

I suggest continuing to innovate on unique form factors. It's all about cramming in more capability within a small footprint.

For how long have I used the solution?

I have personally been using Dell PowerEdge R-Series for probably twenty years.

What do I think about the stability of the solution?

I would rate the stability and reliability of Dell PowerEdge R-Series servers as very high. It has been very good, very reliable, and very dependable.

We experience very minimal downtime with Dell PowerEdge R-Series; nothing egregious or unexpected, just typical small failures that are fine. Bad drives and bad RAM occur every now and then. Overall, I see a very low failure rate.

How are customer service and support?

I have worked with their customer support for Dell PowerEdge R-Series.

It has always been solid in my opinion. I would rate them a nine on a scale from one to ten, with one being worst and ten being best. Nobody gets a ten in my view.

Which solution did I use previously and why did I switch?

Before getting Dell PowerEdge R-Series, I used Supermicro servers and HP servers.

I have found Supermicro specifically to be good and dependable, but very bare-bones with limited support when compared to Dell.

What was our ROI?

It is hard to say if Dell PowerEdge R-Series has helped reduce my total cost of ownership; I would consider it a pass.

It is hard for me to say if I have seen a return on investment for Dell PowerEdge R-Series because we are not-for-profit. We buy equipment and then we do not charge anybody to use that equipment. Return on investment would be relevant. In my field, we service the research community, and the benefit there is that Canadian research takes place which eventually trickles down and benefits all Canadians, whether it be medical discoveries, drug discoveries, climate change analysis, or other areas.

There is peace of mind with having a bunch of Dell equipment in the data center as compared to maybe some others that I have experience with. I feel secure not being interrupted in the middle of the night with server problems, for example.

What's my experience with pricing, setup cost, and licensing?

I have experience with pricing on Dell PowerEdge R-Series equipment and how that compares to competitors.

From my experience, our Dell representative always makes a competitive offer compared to the competition. I suggest working with your representative to come to a conclusion of whether or not it is a good value.

What other advice do I have?

I have not seen benefits from running AI workloads on Dell PowerEdge R-Series at this time.

I find it hard to compare Dell PowerEdge R-Series for energy consumption.

My impressions of Dell PowerEdge R-Series server's impact on my organization's sustainability goals remain uncertain.

I cannot speak to how Dell PowerEdge R-Series servers have affected the overall flexibility of my operations or business.

On a scale of one to ten, with one being worse and ten being best, I would give Dell PowerEdge R-Series a nine. I assume the same reason as before; nobody gets a ten, but there is always room for improvement, although I do not know specifically what to highlight.

The advice I would give to other organizations considering Dell PowerEdge R-Series is that if you want a dependable platform with a well-supported, mature organization surrounding that equipment, you can have confidence in owning that equipment. You are making the right decision. My overall review rating for Dell PowerEdge R-Series is nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 7, 2026
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Jake Summers - PeerSpot reviewer
IT Support Tech at Mapfre
Real User
Top 20
Sep 16, 2026
Remote monitoring has improved uptime and has supported always-on virtualized operations
Pros and Cons
  • "Using Dell PowerEdge R-Series servers has helped reduce the total cost of ownership because we know what to plan for when doing a server update and we know what to get in order with newer processors and storage."
  • "If I could improve Dell PowerEdge R-Series in any way, I would say pricing is a consideration as it goes with technology these days."

What is our primary use case?

Dell PowerEdge R-Series is used for hyperservers, office network infrastructure, and on-site storage for department shares.

How has it helped my organization?

The features of Dell PowerEdge R-Series have benefited the organization as iDRAC has been quite handy for staying on top of drive failures. You have RAID, but it is also important to stay on top of server health and any downtime because we are a 24/7 call service, so we have to keep them running continuously.

If there are any issues with power supplies or anything going out of service, it is good to know right away, so we can ensure it does not have a complete failure.

What is most valuable?

The features of Dell PowerEdge R-Series that I like the most are the iDRAC system on board, which is quite easy to set up. Once you have it figured out on one device, you can apply it across all infrastructure and products. All of the SAS planes work pretty similarly to one another, and there has never been much of a problem with that.

What needs improvement?

If I could improve Dell PowerEdge R-Series in any way, I would say pricing is a consideration as it goes with technology these days. Warranty servicing could be improved with better communication in terms of when a warranty goes out of service, because we have run into issues where we were not aware we were out of warranty and had some problems.

To improve Dell PowerEdge R-Series product to make it a 10, pricing on 2.5 inch SAS drives is a bit high. That is the only thing I can think of at the moment in terms of first priority solutions.

For how long have I used the solution?

I have been working in my current field for four years.

How are customer service and support?

I would rate the customer service and support an eight out of 10. I have had good experiences with Dell support. While there can always be improvement, so far the experiences I have had for any outages have been good.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge R-Series rack servers, I was not using another solution in my current workplace.

Which other solutions did I evaluate?

As of late, I have not evaluated other solutions. We have stuck with Dell PowerEdge R-Series at the moment.

What other advice do I have?

In managing or using Dell PowerEdge R-Series, I am in the IT department, so I handle hands-on repairs, setting up virtual servers, maintaining virtual servers, and maintaining the hardware. Basically the day-to-day running of them, ensuring the servers are all up and running fine and ensuring that networking infrastructure is running correctly.

Using Dell PowerEdge R-Series servers has helped reduce the total cost of ownership because we know what to plan for when doing a server update and we know what to get in order with newer processors and storage. We know what to expect when we get it, so there is no over-speccing anything. It is fairly granular in what you can pick to put in there.

From running AI workloads on Dell PowerEdge R-Series, we are still trying to implement that ourselves now. We have not quite gotten to the point where it is a finished and final project, but we are open to push that forward.

In assessing Dell PowerEdge R-Series servers for energy consumption, I personally have not noticed much of a difference, but that is probably a good thing with the increase in power with processors these days. The servers seem to reliably run on battery backup at the same amount of time as they always have.

Currently, I am using Dell PowerEdge R-Series models, but I cannot specify which ones off the top of my head at this moment.

Dell PowerEdge R-Series servers have impacted my sustainability goals. With our newer servers, we have been able to retire some physical servers that were not really necessary anymore and virtualize them all. This has probably brought down the overall power consumption, as we are not buying new drives and not using as much hardware overall. I would rate this review an eight out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 16, 2026
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LeoPascubillo - PeerSpot reviewer
Senior Consultant at Novare Technologies
Reseller
Top 10
Apr 23, 2026
Reliable lifecycle management has improved secure virtualization and streamlined operations
Pros and Cons
  • "The benefits they have seen from using Dell PowerEdge R-Series are that it is more resilient and has strong security, and the versatility and the capabilities and features of the device are awesome."
  • "Dell PowerEdge R-Series can be improved on the cost if they can lower the price, and of course, more security."

What is our primary use case?

My customers are currently running workloads on Dell PowerEdge R-Series that are primarily VMware for virtualization, for host application, and more on application.

The main reasons my customers haven't run AI workloads on Dell PowerEdge is that they are not using it, but they are considering it in the near future because their workload is only virtualization and applications. There is no need for AI for now, but perhaps in the near future, they will consider AI.

What is most valuable?

I find the lifecycle features of Dell PowerEdge R-Series most valuable because you can find the monitoring, the update, and upgrade. It's easy to use.

Dell PowerEdge has positively impacted my customers' organizations.

The benefits they have seen from using Dell PowerEdge R-Series are that it is more resilient and has strong security. The versatility and the capabilities and features of the device are awesome.

What needs improvement?

Dell PowerEdge R-Series can be improved on the cost if they can lower the price, and of course, more security.

If it doesn't suit the budget, I usually recommend going with the HP brand instead of Dell PowerEdge R-Series.

It would be even better for Dell PowerEdge R-Series to have integration with the lifecycle with the iDRAC so that it will be easy to use during the configuration, update, and upgrade.

For how long have I used the solution?

I have been working with Dell PowerEdge R-Series for more than three to four years.

What do I think about the stability of the solution?

In terms of the downtime, there is no problem with Dell PowerEdge R-Series because in our experience, there has been no downtime. In fact, over three to five years, there has been no downtime.

For stability, I would rate it as a ten.

What do I think about the scalability of the solution?

Dell PowerEdge R-Series is scalable.

From one to ten, I would rate its scalability as nine.

How are customer service and support?

I would rate their technical support as awesome. There is no problem with technical support. You can go to the website for support, and then they will do the rest. You just put in the serial numbers, and if you're still within the warranty, you have no problem with it.

For technical support, I rate it as a ten.

How was the initial setup?

For the initial setup or the deployment of Dell PowerEdge R-Series, there is no problem because you will use the iDRAC. If you have the monitor and keyboard, there is no problem because it is straightforward and easy to use.

To implement the basic configuration of Dell PowerEdge R-Series, it takes only ten to fifteen minutes.

What other advice do I have?

Using Dell PowerEdge R-Series has affected the overall flexibility of my customers' operations and business positively, and overall, I would rate it as a ten.

For energy consumption, I think Dell is certified with the green tag or environmental compliance. There is no problem with Dell. They comply with environmental compliance and the green initiatives for global warming.

There may be a cost to running AI workloads on Dell PowerEdge R-Series, but for easy and proactive troubleshooting, the AI will solve the problem on behalf of the users. There is no need for a skilled technician to troubleshoot because there is an AI on their behalf.

I am still working with Dell PowerEdge R-Series products, but I focus more on presales.

My customers purchase Dell PowerEdge R-Series from a third party when it comes to upgrading with HCI, the Hyper-Converged Infrastructure.

My overall review rating for Dell PowerEdge R-Series is ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Apr 23, 2026
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reviewer1587609 - PeerSpot reviewer
Head Of Modernization And Resilience Mx at a financial services firm with 10,001+ employees
Real User
Top 20
Sep 24, 2026
Standardized private cloud has simplified global operations and reduced lifecycle management costs
Pros and Cons
  • "The support from Dell is key; from the commercial part down to the technical support, it provides us confidence that you have a partner—really a partner—that is behind that."
  • "If I could improve Dell PowerEdge R-Series rack servers in any way, I think flexibility is a big thing and the lifecycle."

What is our primary use case?

My role in using or managing Dell PowerEdge R-Series involves deciding the infrastructure that we are going to purchase and for the future direction that we are going to take at the bank. With some peers in Canada, we review, and when there are big changes, such as what happened with VMware, we review, analyze, and then decide how we are going to continue in the future. We have some partners that do some of our operations, but it has been transitioning from third parties to internal. Now we are moving to all internal operations, so we need to understand how to better operate and provision the entire lifecycle inside the bank.

We do not use Dell PowerEdge R-Series for AI workloads at all yet at the bank. What we use is mostly the cloud offering, which is basically GCP and Azure offerings. We have been discussing what to keep on-premises versus what to offload to the cloud for a long time. In the case of AI, the decision up to now has been to run those workloads in the cloud. However, we are calculating the impact of the cost versus the alternatives, and we may start implementing a local offering.

What is most valuable?

The features of Dell PowerEdge R-Series that I prefer the most include the fact that the biggest number of servers we have are VxRail servers, which we love because of their integration with VMware. You purchase it and manage everything together. You do not have to check compatibilities or keep certain versions of the hardware firmware. Everything is done together, so the operation is much easier for us. You have a single line of support from Dell for almost all of the stack, which was really comfortable instead of building our own stack. You have up to the virtualization layer supported by just one source. We love that, and now that this is disappearing, we are deciding to use the product for private cloud. I think it is a really well-thought product based on Dell PowerEdge R-Series and Dell storages because it provides an easy way to transition from the existing VMware to a couple of alternatives and do a really smooth transition. As we are renewing our VxRail farms, we are getting into the private cloud solution.

The ability to standardize and to have not infinite alternatives but to standardize over a few options provides us very granular options. We can decide on how to standardize and how to be flexible enough to support that with a global way of supporting that which is the same in the different parts of the world and consistent across different parts of the world. That is also really important for us. It has been a way of reducing the cost of our operation because of simplification. Simplification is a big thing. By simplifying the offering, the alternatives, and a global support, we have been able to reduce some of the cost of our operation. Also, not just Dell PowerEdge R-Series but the combination with the storage—a flexible storage from the big corporate storage down to flexible PowerStore or PowerFlex—it accommodates perfectly into our needs.

What needs improvement?

If I could improve Dell PowerEdge R-Series rack servers in any way, I think flexibility is a big thing and the lifecycle. If it were possible, we would prefer the servers to last forever because replacing them every three to five years has strong requirements. We never end up buying within the intended timeframe due to bureaucracy inside a corporate bank, which is big. You end up doing these cycles of procurement, installation, and retirement. The longer the servers last, the better for us.

For how long have I used the solution?

I have been personally using or managing Dell PowerEdge R-Series for the last eight years.

How are customer service and support?

What I prefer most about Dell PowerEdge R-Series is its good combination of technical specs and the support from Dell. The support from Dell is key. From the commercial part down to the technical support, it provides us confidence that you have a partner—really a partner—that is behind that. We are not choosing it just because it is technically the best in the market; it may be, I do not know, but because of Dell support from all of the lifecycle, I think that is super important for us.

Dell PowerEdge R-Series has helped reduce our TCO because right now there are some costs of every renewal that impact our TCO. There are some disruptions in the market also, like the VMware switch to Broadcom that ended up with a line—our preferred line of products. This also produced a big impact on what we are doing. However, Dell provided us a smooth path to transition to a different line, and they have been very close with us.

Which solution did I use previously and why did I switch?

The reason I switched from Lenovos and Ciscos to Dell PowerEdge R-Series is that we used to have Lenovo servers and Cisco, their family of unified computing servers. From about eight years ago, we started to use Dell as a primary option.

What other advice do I have?

If I had to rate Dell PowerEdge R-Series from one to ten, with one being worst and ten being best, I would give Dell PowerEdge R-Series rack servers an eight. The reason I give it an eight is that you may find some alternatives that may have more advanced characteristics or they may be cheaper. However, in my mind, an eight is more than a good enough qualification for a technology product. I do not expect to have ten everywhere. Ten may be too expensive, but the balance in Dell PowerEdge R-Series between functionality, price, and support is what I think is the best choice for us. I rate this product an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 24, 2026
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Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.