Dell PowerEdge R-Series Reviews

We're using the Dell PowerEdge R-Series R640 model.

My role in using or managing Dell PowerEdge R-Series is to make the decision on which hardware gets used depending on the use case. So if a customer says they need a physical server, I look to see what's out there depending on CPU specs or memory specs.

Our main use case for Dell PowerEdge R-Series is anything not virtualization. So if there's an application that needs to be standalone, Dell PowerEdge R-Series is usually our standard hardware that we use.

Dell PowerEdge R-Series has supported growth and operational success in that it met our needs. We chose Dell PowerEdge R-Series because it's pretty reliable, we like the specs, and the price point was just right.

Dell PowerEdge R-Series has good backup, supports a lot of good Intel chips that we use for our applications, and provides a good balance for memory requirements.

In terms of Dell PowerEdge R-Series features, support is really good because it's Dell. It's a big, known brand, and Dell has a good support model, making it very easy to replace parts. Support is the standout feature.

The support from Dell benefits my company because whenever we have an issue, such as a part failing, the faster we're able to replace it, the less downtime for an application, which is critical to our company.

As of right now, we don't see Dell PowerEdge R-Series growing with our future needs; it's our standard. We evaluate different technologies all the time, and so far we don't have any plans to switch to a different solution.

The scalability of Dell PowerEdge R-Series is a little tricky because it's a standalone server. If we needed to scale it, it's easy to add more CPU or memory if we could max out the number of slots. But if we needed to scale, we would just get another unit and use both.

I honestly don't see any improvements for Dell PowerEdge R-Series because it's pretty standard with the number of drives that are available. The memory and CPU performance is not below average compared to what other competitors use.

Maybe just better support for more microprocessors would be an enhancement. When looking at what Intel chips are available for Dell PowerEdge R-Series, it's not everything out there, so I wish there was more availability for that.

I have been using Dell PowerEdge R-Series for over ten years.

I assess the stability and reliability of Dell PowerEdge R-Series as pretty reliable. We haven't had any issues; we've been using it for years, and we're still using it, so that tells us we never had any major issues or concerns with it.

The scalability of Dell PowerEdge R-Series is a little tricky because it's a standalone server. If we needed to scale it, it's easy to add more CPU or memory if we could max out the number of slots. But if we needed to scale, we would just get another unit and use both.

Dell PowerEdge R-Series has features that specifically cater to the needs of medium companies.

I would rate Dell's customer service as good. We have an account manager, and if anything escalates, we usually know who to reach out to.

Positive

We have used HP servers prior to adopting Dell PowerEdge R-Series.

One selling point that made us switch from HP to Dell is that we were a very big Dell shop. All of our laptops were Dell, and we also used Dell EMC storage arrays. This made purchasing and getting discounts easier when buying in bulk, which I think was the partnership.

The biggest return on investment for me when using Dell PowerEdge R-Series is that the use cases for those servers for us is anything that is not virtual goes on there. In terms of ROI, when we have done it in the past, we consider cooling costs, power costs of the unit, and the overall cost compared to other competitors. Dell fell within a sweet spot for us, so that's the only cost analysis we've done.

We have evaluated other systems powered by other CPU vendors, such as AMD, but we typically don't go that route. We have done it in the past, but we're usually going with Intel.

I am always considering other solutions; my role and responsibility is to see what's out there and learn about new technologies. We always explore in terms of knowledge of what's out there, but we don't plan on leaving Dell for now.

I would advise other companies considering Dell PowerEdge R-Series to look into what other customers are using. Dell is a big player when it comes to servers, so you want something that's reputable with efficient power, cooling, and technology. After doing research and looking even at the Gartner Magic Quadrant, you'll see that Dell is up there, so try it and compare it to other hardware to see if it fits your company. I would rate this product a ten out of ten.

The use cases can vary significantly from one customer to another. Additionally, a single customer may have different sets of requirements for different applications. Consequently, one server can serve multiple applications. Our approach is to design and provide the customer with a solution tailored to their specific needs. We offer a range of servers, from entry-level to mid-range to high-end, depending on the customer's requirements.

We are running virtualized workloads, and some of our workloads are running on SAP HANA. We have other workloads running core ERP systems for other corporates. It varies, and some people use the servers for different applications such as data archiving, virtualization, and more. Dell PowerEdge R-Series is a very good fit there.

Dell PowerEdge R-Series is very flexible. We can customize the server entirely to meet the customer's specific needs. This includes tailoring options such as the processor, memory, storage, and networking configurations. Additionally, we offer various types of drives, whether SSDs or traditional hard disks, and we have options for large form factor or small form factor drives, as well as different chassis types. Overall, PowerEdge offers significant flexibility in these areas.

For workload management, we can customize the PowerEdge servers to include GPUs that are specifically designed to handle your AI workloads. When equipped with the right resources, our edge solutions can comfortably manage these demands. The new generation of PowerEdge servers is not only efficient but also performs exceptionally well.

The newer models have incorporated enhanced security features. They have added more robust security measures to the servers themselves. Additionally, Dell excels in the management aspect, which is very beneficial for users.

Dell PowerEdge R-Series industry standard servers have robust options and offer intense security and management features including NVMe support, streamlined remote management, RAID support, and flexible customization from processor to network options. They are robust, tested, and offer scalability options from entry-level to high-end servers.

For the most part, there’s no need for improvement in areas like manageability and security; they’ve covered those quite well. The storage controllers are also very well designed, and the support for NVMe is excellent. Regarding customization, the chassis can be tailored to meet specific user needs. They have addressed many aspects thoroughly. For instance, remote management is well taken care of; I even have an app on my phone that allows me to check the health status of the hardware. Overall, we can monitor and manage servers remotely without any issues. I would say that while Dell keeps up with industry innovations, they’ve addressed nearly all areas effectively.

Dell could improve its coverage a bit. Sometimes, there are firmware updates that need to be addressed. When we log into the iDRAC interface on the server for management, we currently have to manually upload the images for the new firmware upgrade. While the upgrade process itself is straightforward, many customers are often unaware that a firmware upgrade is even necessary. If this process could be automated so that the server can check for available firmware updates on its own, it would be really helpful. The server could send out an alert email indicating that a new firmware upgrade is available, allowing the administrator to decide when to perform the upgrade.

I have been using this solution for more than 20 years.

I would rate it an eight out of ten for stability.

When it comes to reducing unplanned downtime, it ultimately boils down to hardware. Dell PowerEdge servers are not fail-proof; from that perspective, hardware remains a potential point of failure. Any hardware can fail, and that’s a reality we have to acknowledge. There's no such thing as a completely fail-proof system. When addressing customer requirements, we design solutions tailored to their needs. If a customer wants to eliminate any single points of failure, our design must incorporate that by using multiple servers instead of relying on just one.

The Dell PowerEdge R-Series is scalable depending on the model picked—whether entry-level, high-end, or with single to eight socket servers. The offering is tested and secure.

Dell's PowerEdge line has several models, but the one we mostly interact with is the R700 series. This includes models like the R750, R760, R770, and so on. When considering options, if we need to go for higher-end services, we can select models that allow for the addition of more GPUs. Ultimately, our choice depends on the customer's requirements. Some clients are looking for AI workhorses, so we tailor our selection to find the right model that fits their needs.

It's really good. Especially once you subscribe to the pro support, their support is excellent. If they have parts available in the country, they have a very good response time as well. From a technical support perspective, we rarely need assistance, but when we do, it's pretty reliable.

Positive

The deployment is very easy. The deployment is currently on-premises and not in the cloud.

Dell PowerEdge R-Series is fairly priced compared to competitors

In my opinion, the biggest competitor is HPE, particularly the DL380. It's one of the best-selling options when it comes to HPE hardware, and I truly love that server. The DL380 from HPE is amazing. In terms of functionality and performance, I would give both HPE and Dell a thumbs up. However, when we compare them, I would argue that HPE is much better than Dell in terms of functionality. The DL380 from HPE is the best-seller, and it competes closely with Dell’s R760 or R770, depending on which generation we are looking at. The R700 series and the DL380 are very strong competitors.

I highly recommend both brands, and I enjoy working with their servers. They offer a lot of flexibility in various aspects, including CPU, memory, storage, and networking. This flexibility is a significant benefit of these servers. I'm not just limiting this to the DL380 or the R700 series; even the R600 series and any PowerEdge or ProLiant server from HPE provide excellent flexibility and reliability. From an uptime perspective, these servers are very robust. We can rely on them, and they truly serve as great workhorses.

Energy consumption in servers is indeed an important factor to consider. However, it is primarily influenced by the processor. One of the key determining factors for energy consumption is the type of processor used in the server. When purchasing a server, the customer's specific requirements dictate which processor model is needed, as well as the specifications of that processor. Furthermore, when we conduct power supply sizing, it is crucial to calculate the appropriate power supply capacity required to support all the devices within the server. This ensures that the server operates efficiently and meets the customer's needs.

I would rate this solution a nine out of ten.

Our specific use case for Dell PowerEdge Rack Servers involves it being the production and DR equipment we utilize for all of our company's VMs.

The most valuable feature of Dell PowerEdge Rack Servers is its reliability. Once we transitioned to an all-flash storage solution within the servers and the hyper-converged setup, we haven't had a disk failure in six years. Being able to not worry about hardware on a day-to-day basis is a really big thing for me. By using this reliable system, the combination of the servers and the hyper-converged setup saves us a ton of time on the management side. I remember managing a separate SAN for storage that involved creating LUNs and provisioning virtual disks for VMs. Now, it's just all combined, and we don't have to worry about it in our day-to-day.

There have been no complaints among my team regarding Dell PowerEdge Rack Servers. The accessibility when opening up the chassis could be improved, but since we haven't had to do that since installation, it's not a big deal for us. Overall, I'm pretty happy with the way they run as is.

I've been using Dell PowerEdge Rack Servers at this company for years, and personally, overall, it's been twenty plus years through previous jobs.

It hasn't failed us at all, which is a testament to Dell PowerEdge Rack Servers.

For a company of our size, Dell PowerEdge Rack Servers have supported growth and operational success because they are scalable. We have fluctuations in how many VMs we're running, requiring us to scale up some years and not as much in others. When we needed to scale up in the past, we've been able to add RAM to the chassis to accommodate our needs without issues, and the flexibility for upgrades is nice.

Besides reliability, the other benefit of using Dell PowerEdge Rack Servers is the good customer service we receive when we need something done, which is mostly for planned upgrades. Reflecting on it, the last stack we're about to decommission has been a solid piece of equipment. We've never had to call and say, "This is messed up," or, "There's an issue with this." It has always been scheduled maintenance, which says a lot for a production environment, as we haven't had to call in a trouble ticket for the actual hardware during its entire run. The level of support from Dell has been good; we buy ProSupport Plus for every piece of equipment we have, and Dell provides excellent service through ProSupport Plus to meet our needs.

I didn't consider any other solutions because I've always had a good experience with Dell in my previous companies. When I came to this company, my task was to replace the existing servers with new equipment, which made it pretty much default to go with Dell. I considered a change from HP to Dell because I was familiar with Dell and I appreciated how their servers ran in previous data centers. I thought, if it isn't broken, don't fix it, so I continued using equipment that I liked and was familiar with.

My experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers has been fair, and I have no complaints; it's pretty standard lifecycle stuff.

My deployment experience of Dell PowerEdge Rack Servers has always been good. Whether we do it ourselves or have a managed service come in, deployment is always quick and straightforward with no issues.

The ROI of using Dell PowerEdge Rack Servers is more on the administration side. It's hard for me to quantify because after we bought it and started using it, it has just been great. There's not a lot of time spent on the day-to-day care and feeding of the appliance, so it has become an afterthought to say, "Oh, you need to check the hardware," which isn't even part of our daily checks since we just trust it to work. By not having to worry about it, I would estimate we save two to four hours a week, depending on what's happening, such as if we need to spin up a new server, which would contribute to more time if done the old way.

Currently, Dell PowerEdge Rack Servers don't play a role in our company's AI initiatives since they were purchased before AI became significant, but our next iteration of servers will probably have either software or hardware ready for AI. Dell PowerEdge Rack Servers do have features that cater to organizations similar to mine, especially the managed services that come with it, which helps since we are limited in resources in-house. It has been helpful to lean on Dell for some managed services when we need outside help. Regarding the hardware equipment itself, it remains a solid piece of equipment that I can rely on. In terms of performance metrics or benchmarks to measure success with Dell PowerEdge Rack Servers, in the IT world, they often say, "No news is good news." When we upgraded from old HP ProLiant servers to Dell PowerEdge Rack Servers, a crucial year-end process that used to take two weeks now runs on the PowerEdge stack in just two days, representing a significant performance improvement. On a scale of 1-10, I rate Dell PowerEdge Rack Servers a 10.

We normally do rack for Dell PowerEdge Rack Servers, and we started buying the VX rails, which is based on the same platform too. 

Most of the time, we're doing this for more compute with Dell PowerEdge Rack Servers. We have a standard workload and usually run mostly bare metal on most of our platform, except when we do the VX rail, which then we use the ESXi VMware for that one. It is all Linux based. 

The nice benefit with the Dell PowerEdge Rack Servers was that we moved from an Intel platform, started buying more 7525s, more of the AMD-based processors because we can get higher four counts, more dense memory, so that's been our transition.

The most valuable feature of Dell PowerEdge Rack Servers is that it's very common. 

We've seen a lot of reliability with Dell PowerEdge Rack Servers. I just turned off a server that's been on for 11 years. That was a 410 that ran forever. From our point of view, they get good value in what they bought, and it continues to run, so we continue to buy them. It's a very stable, reliable product. The biggest benefit compared to HP is the iDRAC feature. HP has an iLO, but we've had more issues with that and its configuration than we have with the iDRAC and its configuration of the Dell server itself.

We've been impacted by data center issues with Dell PowerEdge Rack Servers, however, typically not from the server side. We have only lost maybe two power supplies out of about 80 servers. They just run forever.

The easiest thing to improve the Dell PowerEdge Rack Servers is to have a better road map for us. The challenges we have, because of the two-socket processor, are that there's a refresh cycle about every three years to move to the next product line. 

For us, this gets difficult based on how we do our procurement cycles, as sometimes it's a little too short. We'd prefer to have similar equipment, yet sometimes we end up having multi-generations of Dell PowerEdge Rack Servers only due to the fact that we buy in year one and a half to two during the production cycle, and it just gets more complicated for us.

We've been using Dell PowerEdge Rack Servers since approximately 2000. I've used many different versions going back to 1750s, R900s. We have been using this platform for at least almost 20 years.

We've seen excellent reliability with Dell PowerEdge Rack Servers. I recently turned off a server that had been running for 11 years. We run the platform, and that was a 410 that ran forever. From our point of view, they get good value in what they bought, and it continues to keep running. We have about 80 servers and have only lost maybe two power supplies. They just run forever. Dell PowerEdge Rack Servers definitely fit our needs. 

The only issue with the VX rail was the confusion about the strategy going forward, but that was more related to Broadcom confusing the customers. We run a hyper-converged platform inside our system stack. We weren't really sure what would be supported going forward, but now that we can continue to purchase the rails, they seem to fit our model going forward. It's an easy scalable solution. We can also buy Dell PowerEdge Rack Servers and deploy our own ESX and do whatever we want to do.

The customer service for Dell PowerEdge Rack Servers is great. I'd give them a ten out of ten on that.

Positive

Due to budget constraints in the last couple years when considering Dell PowerEdge Rack Servers, the customer we work with specifically brought us some HP equipment, so I ended up with some DL380s. Eventually, they will be replaced when we buy more Dell PowerEdge Rack Servers to get them out of our ecosystem.

We do work with other vendors too; however, predominantly, most of our equipment is Dell PowerEdge Rack Servers. We have Dell on-site support for whatever we need. We haven't had many failures with the platform. We are still running some R930s that are about 10 years old, and we've had zero problems with them. They're 13th generation, while they're currently at 18th generation.

Since we have such a history of deploying these, it's simple for us with intuitive setup. The iDRACs are very simple for us to get things up and running fast, and it fits into how we've built the architecture. The servers have been very standardized for so long. We have both single U and multi U servers based on what the requirement was or what the workload was.

We are not using Dell PowerEdge Rack Servers for AI initiatives at the moment. We initially looked at doing that, so we bought GPU-ready nodes and used them in a different way. We use those for inference for VDI, however, we've moved away from that based on the way we do compute, and AI doesn't play a factor in what we do. We do more computational-type things.

I'd give Dell PowerEdge Rack Servers a rating of ten out of ten. We haven't had any issues with it.

The use cases for implementing Dell PowerEdge Rack Servers are mainly in warehouses and manufacturing sites to ensure they can effectively utilize IoT devices. 

For instance, a customer has livestock that they brand with barcodes to maintain their health and monitor their consumption, and all these IoT devices are rolling throughout their facilities, gathering data in real-time for assessments. This technology at the edge is very helpful for them.

The features of Dell PowerEdge Rack Servers support AI initiatives by providing compute and storage at the edge, enabling the creation of a lot of real-time information and making that information available to AI capabilities, which helps drive outcomes more quickly. 

From a VAR perspective, the most valuable features of Dell PowerEdge Rack Servers are our ability to implement the infrastructure and make it readily available for our customers. 

Customers share with us their experiences, highlighting reliability, ease of use, maintenance, and lifecycle management. They frequently mention that this equipment doesn't break, stating it works and functions reliably.

The ways Dell PowerEdge Rack Servers could improve relate more to the educational aspects of how customers can continue to leverage technology, which presents challenges. I do not have a specific set of examples where I think Dell PowerEdge Rack Servers could be better or more efficient; it really comes down to ensuring the end customer has a better grasp of what the technology can do for them.

My company is a reseller, so we provide solutions for our customers.

When it comes to scalability with Dell PowerEdge Rack Servers, I find it interesting that, in manufacturing, scalability often doesn't apply much as these are typically small but numerous sites. Thus, scalability means ensuring the collective information derived from all these edge sites can funnel through their main data center rather than within individual sites.

We work with Dell support, and I have a highly competent, certified engineering team that works closely with them, making it a very mutually beneficial situation as we do a lot of hands-on work and code deliveries with our Dell partners. 

I would rate Dell support honestly as having improved; however, there's significant change within the Dell organization that we have felt, impacting the relationships we've built to escalate and address problem scenarios. 

If I rated the support two years ago, it would have been a high eight or maybe a nine; in the last six months, it has likely dropped to a six or seven out of ten due to a lot of churn in Dell, particularly with their sales force and engineering teams.

Neutral

I honestly do not prefer any other competitors of Dell. Having been a customer for 25 years before joining the vendor side, I have experience with HP and Supermicro yet did not prefer those products. My prior issues with Dell equipment were manageable because I knew I could rely on support. Whereas with HP, I did not have that confidence, and Supermicro may seem cheaper but has atrocious lifecycle management and upkeep, which I prefer to avoid.

They do have AI in these cases, and we are actually trying to interject ourselves more into those conversations. A lot of these manufacturers have a conservative mindset regarding technology, focusing on product, shipping, and logistics, which means IT sometimes becomes an afterthought. As a VAR, we try to influence them on leveraging their current data sets to ask how they can use their data to enable business outcomes, and this conversation is now progressing in their understanding of the power of that. AI plays a significant role in predictability concerning their stock, product sets, and inventory shortcomings, particularly in the manufacturing of livestock, regarding health and the ability to harvest that product.

I would rate Dell PowerEdge Rack Servers overall about a nine out of ten as nothing is truly perfect, leaving opportunities for improvement. It's a great solution for my customers, and it's the one we continue to sell.

My use case as an end user is for everything. I use Dell PowerEdge R-Series for the VMware hypervisor part, which is Dell. My Veeam storage repositories are also Dell. My storage array is an ME5, which is also Dell. My 25 Gb switches are also Dell. I know Dell product lines quite well overall.

In my company, Kompass, a business directory, I manage a database of companies targeted at marketing and sales departments who will call us to request a file or a list of people to approach depending on the business sector and specific filters. I manage the internal infrastructure, and all my internal infrastructure is hosted in a data center at Equinix on Dell servers.

I handle all infrastructure roles, whether it is Active Directory, VMware, or everything else that runs on Dell servers.

What sets Dell servers apart for me is the iDRAC feature, which I find exceptional for debugging remotely, being able to power the server back on, and knowing when there is a disk that is getting weak or a RAM stick issue while calling support. Everything is remote in the data center, and I get information back to know how my physical machines are doing before getting to the OS layers and then getting feedback at the application level. Having access to the physical layer remotely is formidable.

I do not have anything that I believe could be improved about Dell servers. However, I would like to see a range for AI that is more accessible for companies that do not have significant budgets. The most powerful machine, even at Dell, for doing AI for my needs is a gamer PC, a Dell Alienware or an XPS. At a similar cost, the most powerful machine has an RTX 5090, while the AI-capable server cards that Dell sells are very expensive.

Dell has divided things clearly: they have a range for gamers and a range for professionals. In the professional range, as soon as you talk about AI graphics cards, it gets very expensive and less powerful. I have tested this.

Because these specific cases may become cost-effective through parallel task distribution, they seem suitable for companies with significant budgets. I am in a company that does not have a lot of money, and I found that the highest performance is obtained on a gamer XPS PC rather than a rackable server.

The importance of AI in my company is critical. I have discussed this with my sales representatives many times over the past two or three years, and I ended up buying machines from the competition because I need a rackable machine in a data center where I can put an RTX 5090, which Dell cannot provide.

It is a somewhat specific use case. Perhaps it does not concern all customers. Dell has the servers and cards, but they have not made the combination between the two, which penalizes me since that is my requirement.

I have been using Dell PowerEdge R-Series for about twenty years.

Dell PowerEdge R-Series is good for a small company.

I have performance metrics, but not at the low level. I focus more on application layers, such as the VMware side and specific containers and applications, where I have performance metrics. My infrastructure works well, and I have no noticeable latency or issues.

The server deployment experience was somewhat chaotic, but it is not Dell's fault; it was the integrator who messed up by not appointing a project manager. Although I faced many specialists, I ended up doing the project manager's job even though I was the client. They fixed this by hiring people to correct their setup, so it was not Dell's fault.

Scalability is feasible and comfortable with Dell PowerEdge R-Series.

A company of any size needs servers, and Dell PowerEdge ranges are very good. There may be people who say they need blade servers for many servers in small spaces, but I am not a mid-cap or large enterprise and my server room consists of two racks rented in a data center. My first experience with Dell was not performant, but I replaced it while staying with Dell by purchasing reliable machines.

I have called Dell support, especially for the VxRail part, because VxRail Manager is useless and breaks down every three months. I only realize it is broken when I want to update the VMware part, and I call support who fixes it, allowing everything to run fine until the next breakdown. I know if I had to replace my infrastructure, I would still choose Dell servers and VMware but not VxRail, as it adds unnecessary features that often fail.

I have no problem rating Dell support a nine out of ten. I feel inclined to lower it due to my previous infrastructure experience, but I believe the support did everything they could to help me with the faulty hardware. I am very happy with support now.

Positive

I looked at options including Nutanix and SimpliVity when I replaced my infrastructure because we had faulty servers suffering from constant crashes. I ended up putting out an RFP, and in the end, I chose Dell again, and I am very happy with this new infrastructure.

I tested the competition and can say it is very reliable, performant, and cost-effective for me, although I almost dismissed Dell due to faulty hardware.

I feel I see a return on investment from choosing Dell PowerEdge R-Series, especially since I cannot really compare to other solutions such as Nutanix since I did not choose them. I am not unhappy with what I have, but I have considered moving to the cloud, although moving to Azure would be much more expensive and less performant than my current setup.

I have considered adopting another solution for my AI topic, but for other areas, I have not.

Dell PowerEdge R-Series is good for a small company. A company of any size needs servers, and Dell PowerEdge ranges are very good. There may be people who say they need blade servers for many servers in small spaces, but I am not a mid-cap or large enterprise and my server room consists of two racks rented in a data center. My first experience with Dell was not performant, but I replaced it while staying with Dell by purchasing reliable machines.

The importance of AI in my company is critical. I have discussed this with my sales representatives many times over the past two or three years, and I ended up buying machines from the competition because I need a rackable machine in a data center where I can put an RTX 5090, which Dell cannot provide. Dell has the servers and cards, but they have not made the combination between the two, which penalizes me since that is my requirement.

I would rate this review a ten out of ten overall.

The primary use case for Dell PowerEdge R-Series in my company includes application servers, data storage, and security.

The specific features of Dell PowerEdge R-Series that I find most valuable are stability and performance. 

We want to ensure that we have 24/7 availability with Dell PowerEdge R-Series, and we have pretty much had that with the servers over the years. 

Performance-wise, for the end-users and the data compute coming through, we are 24/7, so it has to be manufacturing and collecting data constantly. Those two factors from Dell PowerEdge R-Series servers have been very effective over the years.

The Dell PowerEdge R-Series plays a role in my company's AI initiatives, as we're in the very early days of AI. However, the intention is to store data on the new servers, which will then be run by AI models that will be on-premise. We would use the CPU, GPU, or whatever processing capabilities are within Dell PowerEdge R-Series to do the processing of the models.

The stability and reliability of Dell PowerEdge R-Series are very robust. In the last ten to 15 years of using Dell hardware, I have had a few PDUs and a few hard drives fail, however, in terms of warranty support and replacement, we have never had any actual business downtime. 

In terms of storage, bigger storage capacity for Dell PowerEdge R-Series would be an improvement. There hasn't really been anything that it has not been able to achieve for us, but storage capacity could be increased.

I have been using Dell PowerEdge R-Series servers for approximately 15 years.

The stability and reliability of Dell PowerEdge R-Series are very robust. In the last ten to 15 years of using Dell hardware, I have had a few PDUs and a few hard drives fail, but in terms of warranty support and replacement, we have never had any actual business downtime.

Dell PowerEdge R-Series scales with the growing needs of my company at the moment, as we are making this new investment. 

We had reached the age limit on the old hardware. We did have a conversation about whether we should just extend the warranty support and continue to use the existing infrastructure, however, the performance would be less than what you can buy today. It is natural that the performance of a machine and its CPUs will deteriorate over time. 

In terms of scalability, the depreciation on the hardware had already been completed from a financial perspective. From a lifecycle perspective, we could have extended it, but personally, I always prefer to have more modern equipment. I made that decision, but scaling was not a constraint.

Dell's relationship with our company, both on a global and a personal level, has been very good over the years. There is a strong relationship between Dell and ourselves, and there have never really been any issues. 

If it purely came down to price, maybe we would consider someone else, however, I value both the service level and the price. In that context, Dell's service levels have been very high and consistent.

Positive

I have considered other vendors other than Dell, and we have used HP previously.

I have seen a return on my investment with Dell PowerEdge R-Series historically. We have not seen it yet with this new investment, however, historically, we have. We have used two physical Dell PowerEdge R-Series machines to run 15 servers. You can imagine the return on investment there with two physical devices for 15 servers.

My experience with the pricing, setup costs, and licensing of Dell PowerEdge R-Series was fine. It was relatively straightforward. We gave our requirements to Dell and PFH, and they came back with the pricing. Then we readjusted it again with further internal discussions. It was a smooth process.

My advice for someone who is considering Dell PowerEdge R-Series is to take the time to see what business processes you want to use on it and make sure it fits properly. Do this in conjunction with Dell and your internal technical teams to make sure that it's fit for purpose for now and for a five-year window. 

On a scale of one to ten, I rate Dell PowerEdge R-Series an eight.

That is my primary use case for Dell PowerEdge Rack Servers.

The most valuable features of Dell PowerEdge Rack Servers are their worldwide support, which is very accessible along with receiving assistance from professionals and specialists, and the continuous innovations that make it an amazing product in this era. 

I find Dell PowerEdge Rack Servers to be a very complex product that is useful in various purposes and across enterprise-level and data center applications, making it very valuable in any area.

Dell PowerEdge Rack Servers stands out over competitors due to their clean design and strong technology support.

The grade store disks sometimes break, indicating an area for improvement in longevity and reliability. They need to improve the durability of the disks.

I have been using Dell PowerEdge Rack Servers since around 2015, which was maybe the first or early generation of PowerEdge servers.

When discussing stability and reliability, we aim for Tier 3, requiring the right solutions and servers, which Dell PowerEdge Rack Servers can help us achieve.

Dell PowerEdge Rack Servers are very scalable and recently announced new HCI called APEX HCI, providing many advantages and flexible options that are understandable for customers.

They have superior customer support compared to Supermicro, which does not cater to enterprise-level needs.

Positive

I have used Supermicro and HP before selecting Dell PowerEdge Rack Servers.

While I can't recall specific numbers, our company has had discussions about the return on investment from using Dell PowerEdge Rack Servers. It takes time to realize those benefits.

With over 15 years in this field, I can say that the setup costs, pricing, and licensing in terms of cost efficiency and OPEX, alongside working with Dell PowerEdge Rack Servers, is very cost-efficient. They allow for improvements, changes, and upgrades which are understandable and clear.

We are planning to implement Dell PowerEdge Rack Servers with GPUs this year, and we are currently working on that purchase. 

We are not using it for AI yet; we are just planning this year while working with Dell's representative office on it. We look for solutions suitable for AI and GPU, while previously we considered flash disks and CPUs for cloud platforms and RAID controllers as important for implementing HCI.

I would rate Dell PowerEdge Rack Servers a nine out of ten.