We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all different types of functions, from finance to healthcare, to all kinds of different business lines. We run all the internal proprietary applications on our Dell PowerEdge Rack Servers.
VP IT Operations at a computer software company with 1,001-5,000 employees
Delivers operational success and supports seamless growth through reliable infrastructure
Pros and Cons
- "I have realized a return on my investment with Dell PowerEdge Rack Servers in terms of cost savings."
- "I rate Dell PowerEdge Rack Servers as a nine out of ten overall."
- "From a Dell PowerEdge Rack Servers perspective, I would prefer to see them just keep up with the latest processors, with more power."
What is our primary use case?
How has it helped my organization?
I would say Dell PowerEdge Rack Servers have supported growth and operational success for my company. It's a little outside of PowerEdge. Dell PowerEdge Rack Servers work with Dell's PowerFlex, a hyper-converged infrastructure.
The compute side is Dell PowerEdge Rack Servers with PowerFlex storage. We are in the middle of a lifecycle management where we're refreshing a lot of our new infrastructure with the Dell PowerFlex, which includes Dell PowerEdge Rack Servers.
One of our latest acquisitions is in the healthcare business, and we're buying all new Dell PowerEdge Rack Servers with PowerFlex storage.
What is most valuable?
The most valuable features of Dell PowerEdge Rack Servers for me are ease of management and connectivity to the large storage systems.
Flexibility and sizing of Dell PowerEdge Rack Servers, from compute to memory, cater specifically to our needs.
We use a storage platform that is outside of the box, so it's really about flexibility and what we need from various processors and available memory.
What needs improvement?
From a Dell PowerEdge Rack Servers perspective, I would prefer to see them just keep up with the latest processors, with more power.
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for a long time, over five years.
What do I think about the stability of the solution?
We have realized benefits from using Dell PowerEdge Rack Servers because we have a good partnership with Dell. Since we buy a lot, they give us good pricing. In my opinion, it's very stable, reliable hardware with minimal failures.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers scale perfectly with the growing needs of my company. We can throw in a new rack, add it to our VMware cluster, attach it to our SANs storage, and we're often running.
How are customer service and support?
Their support for their solutions is one of the best aspects of Dell.
Which solution did I use previously and why did I switch?
At different companies, I have used IBM as a different solution to address similar needs before adopting Dell PowerEdge Rack Servers. Though they're a decent hardware vendor, I cannot say if their reliability is as good as Dell.
How was the initial setup?
The deployment is pretty straightforward. In terms of a rack mount server, they have all the things we need to get them up and running.
What was our ROI?
I have realized a return on my investment with Dell PowerEdge Rack Servers in terms of cost savings. The value of uptime to us is critical. We can equate in minutes of millions of dollars of lost revenue. Any type of failure or lost revenue can add up very quickly.
What's my experience with pricing, setup cost, and licensing?
Pricing for Dell PowerEdge Rack Servers has been very competitive. You get what you pay for. If you go with a cheaper vendor, you get what you pay for. My company has had a long relationship with Dell for good reasons. We have some equipment that's over ten years old that's never been turned off, still running strong. The partnership we have with Dell has been key to our success.
Which other solutions did I evaluate?
We looked at IBM and HP as other solutions before Dell PowerEdge Rack Servers. From a hardware perspective, we considered Dell PowerEdge Rack Servers and physical servers. We looked at various virtualization products, however, that goes outside of Dell PowerEdge Rack Servers. We primarily considered HP and IBM.
What other advice do I have?
My role in using or managing Dell PowerEdge Rack Servers involves managing the compute and the servers specifically.
Dell PowerEdge Rack Servers do not currently play a role in my company's AI initiatives. We do have plans, however, for Dell PowerEdge Rack Servers to play a role in our future AI initiatives.
Performance, reliability, and cost stood out to me in my evaluation process of Dell PowerEdge Rack Servers. It's really a combination of those factors.
I rate Dell PowerEdge Rack Servers as a nine out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager at Hilal Technology
On-premises servers have improved uptime, support ai workloads, and reduce energy needs
Pros and Cons
- "Specific benefits that I can pinpoint include performance, productivity, and efficiency."
- "Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it."
What is our primary use case?
My role in managing Dell PowerEdge R-Series is business development, which is essentially a sales role.
The main use of Dell PowerEdge R-Series is as a server for data centers and infrastructures for our clients.
From running AI workloads, I see benefits because Dell PowerEdge R-Series supports AI, and we have been deploying them in customer sites for LLMs and similar applications.
What is most valuable?
The servers have helped reduce unplanned production downtimes for our clients.
Specific benefits that I can pinpoint include performance, productivity, and efficiency.
Using these servers has affected the overall flexibility of our operations and business.
What needs improvement?
Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it. Currently, with the shortage of processors, chips, and SSDs, it is taking months.
The areas for improvement are about customizability and lead times.
For how long have I used the solution?
In the industry, I have been working for almost twenty years.
How are customer service and support?
I evaluate customer service and technical support as really good. Dell has something called ProSupport, and that is available twenty-four hours a day, seven days a week with a four-hour mission-critical window.
Which solution did I use previously and why did I switch?
Prior to adopting Dell PowerEdge R-Series, we were using other solutions to address similar needs, and they included public cloud services like Amazon and Azure. People tended to move to those services, but then with the recent issues that happened in the region, people saw that the clouds became unavailable. This really made a difference, and we came back to on-premises.
What was our ROI?
I have seen return on investment with Dell PowerEdge R-Series.
What other advice do I have?
I assess the new servers for energy consumption as being good because they are putting considerable effort into energy consumption, and the carbon footprint has reduced. The servers work on normal cooling, so you do not need high-end cooling for them. They use Fresh Air cooling, which means they can work in data centers with less cooling.
My experience with pricing, setup cost, and licensing is that it is fast and aggressive.
I rate this review as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 24, 2026
Flag as inappropriateBuyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,076 professionals have used our research since 2012.
Director Of Network Services And Security at a legal firm with 1,001-5,000 employees
Reliable virtual hosts have supported long-term VMware workloads with minimal downtime
Pros and Cons
- "The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable."
What is our primary use case?
My main use case for Dell PowerEdge R-Series is that I use them as VMware hosts to run my virtual environment.
I use Dell PowerEdge R-Series as VMware hosts in my virtual environment for all workloads. I stand them up with the hypervisor software installed on them, and then run 15 to 20 guest machines on them in the data center. I have 17 Dell servers in total.
My main use case is straightforward regarding how I run those workloads on Dell PowerEdge R-Series.
The workloads I am currently running on Dell PowerEdge servers involve VMware as the hypervisor, and then a multitude of applications running on those guest machines.
I have run AI workloads on my PowerEdge servers.
What is most valuable?
The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable.
When I mention reliability and performance, I mean that my demands are not high, so I do not have an unexpected expectation for performance, but it performs well and it is reliable. Once I stand them up, I really do not have to worry about a hardware-related issue.
Dell PowerEdge R-Series has positively impacted my organization by being a trusted hardware source, which is always important to have a reliable environment.
This reliability has led to peace of mind and by being reliable, I reduce my downtime, which is always appreciated.
What needs improvement?
I do not think Dell PowerEdge R-Series can be improved; I think it is in a pretty good position right now, and it is reasonably priced.
I do not have anything else to add about needed improvements.
There is nothing I think could be improved with Dell PowerEdge R-Series, even a small detail.
For how long have I used the solution?
I have been using Dell PowerEdge R-Series for 10 plus years between this firm and my last.
What do I think about the stability of the solution?
Dell PowerEdge R-Series is stable.
What do I think about the scalability of the solution?
Dell PowerEdge R-Series' scalability is adequate. I do not really scale them; I just add additional hosts as I need to.
How are customer service and support?
Customer support for Dell PowerEdge R-Series is good.
Which solution did I use previously and why did I switch?
I previously used HP servers before; they were legacy from when I started, so since I had history with Dell, I wanted to stick with Dell moving forward.
How was the initial setup?
Dell PowerEdge R-Series is deployed in my organization on-premises.
What about the implementation team?
I did not use Dell deployment services or an integrator.
What was our ROI?
I do not track direct return on investment; I just have an expectation that the hardware is going to run well beyond the expected life cycle, which I have had success with.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that there was no licensing; I used my VMware licensing for that. Setup cost was handled by me. Pricing was straightforward.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Dell PowerEdge R-Series.
What other advice do I have?
Using PowerEdge rack servers has not affected the overall flexibility of my operations or business.
I do not really look at sustainability regarding PowerEdge server's impact on my organization's sustainability goals.
I recommend Dell PowerEdge R-Series as it is a good product. I would rate this review as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 27, 2026
Flag as inappropriateAdministrator at a manufacturing company with 11-50 employees
Reliable infrastructure has supported smooth virtualization management and simplified daily operations
Pros and Cons
- "Since using the VxRail, I would say Dell VxRail P670N environment definitely makes our work easier, whether that is directly due to the VxRail or not."
- "There could still be improvements in that area, as there was that one motherboard replacement that had to happen."
What is our primary use case?
I manage the VxRail environment at our site, and I was somewhat involved in the installation, but Dell completed the deployment.
What is most valuable?
It is difficult to judge the most valuable feature of Dell VxRail P670N because VMware primarily runs on it; currently, I cannot identify any problems. There were minimal issues, with only one board replacement, but otherwise everything has been functioning well so far.
Since using the VxRail, I would say Dell VxRail P670N environment definitely makes our work easier, whether that is directly due to the VxRail or not.
What needs improvement?
There could still be improvements in that area, as there was that one motherboard replacement that had to happen. But that is just something that happens. It is probably the same with any other manufacturer.
For how long have I used the solution?
I have been using Dell VxRail P670N for three years.
What do I think about the stability of the solution?
I would rate the stability and reliability of Dell VxRail P670N as good. As I mentioned earlier, there have been failures among the 14 servers in two years, with just one motherboard replacement. Otherwise, I have to say the interface of the iDRAC and the management interface are quite adequate.
How are customer service and support?
I definitely have hands-on experience with Dell VxRail P670N, and I am involved in working with it.
I would rate Dell's support as a ten.
There is something going on right now related to AI initiatives. Currently, I would say it is not being utilized, but it could happen in the future.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Dell VxRail P670N, I used various solutions in other companies, and I can still make comparisons. I have dealt with a direct competitor, HPE, and I cannot say that the difference was that significant.
How was the initial setup?
Everything went smoothly, and all was good with the Dell colleagues who performed it; everything was great.
What other advice do I have?
My company has around 8,000 users worldwide.
Right now, I would not know the performance indicators for Dell VxRail P670N; I know we monitor failures and any outages, but otherwise, we do not run benchmarks.
I gave this review a rating of 9.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network System Administrator at a recreational facilities/services company with 5,001-10,000 employees
Improves processing speed and reduces latency for application environments
Pros and Cons
- "The most valuable feature of Dell PowerEdge R-Series server is the processing speed."
- "The most valuable feature of Dell PowerEdge R-Series server is the processing speed; the processing speed is the most important thing that we are looking for in a server, and we want it to function fast as the latency is the most important between the end user and our servers to get the application and to get the feedback from the application."
- "Dell can improve or speed up the deployment process with more intuitive dashboards, a more intuitive installing process, and maybe more detailed guides that can help the end user to install and implement their servers and racks."
- "Configuring the Dell was a bit more complicated than just using the HP since the HP was really straightforward about everything."
What is our primary use case?
We have a variety of servers, including Dell PowerEdge R-Series, as we have a full environment, functioning environment with Kubernetes, virtual servers, and virtual machines that carry on applications, gaming applications.
What is most valuable?
The most valuable feature of Dell PowerEdge R-Series server is the processing speed. The processing speed is the most important thing that we are looking for in a server, and we want it to function fast as the latency is the most important between the end user and our servers to get the application and to get the feedback from the application.
We have monitoring systems that allow us to see the improvement without benchmarking, including latency and the time taken by Dell PowerEdge R-Series servers to access data from storage and return it.
What needs improvement?
Dell can improve or speed up the deployment process with more intuitive dashboards, a more intuitive installing process, and maybe more detailed guides that can help the end user to install and implement their servers and racks.
It would be better if it could be, let's say, a bit less complicated to install everything, to make everything work together. I'm usually on the network side mostly, however, for me, configuring the Dell was a bit more complicated than just using the HP since the HP was really straightforward about everything. The Dell was a bit more complicated. I needed to check a lot of stuff. I needed to contact Dell support a few times to understand exactly how to connect the storage portal.
For how long have I used the solution?
I have been with the company for about a year, so I have been using Dell PowerEdge R-Series for about a year now.
What do I think about the scalability of the solution?
This solution is able to scale with our organization.
How are customer service and support?
We used Dell's customer service or technical support for connecting the storage to the servers, which was complicated, and we had many issues because the virtual machines didn't really sync.
We used them several times, and they were very nice about it, however, it still felt like a long process with two or three sessions until we got the full solution that we wanted. For kindness,
I would rate Dell's customer support a ten out of ten; for technical knowledge, I would rate them a seven or eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm also familiar with HP. I didn't see much improvement between the HP servers and Dell PowerEdge R-Series, however, it got a bit faster; the latency went down, and we can see that the processing speed of the applications or the functioning is faster than what we had with HP.
How was the initial setup?
The initial deployment of Dell PowerEdge R-Series, the actual connection, was two or three days' worth of work; deploying the whole environment until everything functioned as we wanted was a process of two or three weeks overall.
What other advice do I have?
Regarding the benefits and how they complete the mission, I would give Dell PowerEdge R-Series a perfect score as they are doing exactly what they need to.
It took some time, however, they got to where they need to, and it's working as we expected. If someone asks me about Dell PowerEdge R-Series in general, I would say to go check them.
I have rated this solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a computer software company with 5,001-10,000 employees
Reliable performance has powered critical virtual workloads and now supports AI-ready databases
Pros and Cons
- "I can see that Dell PowerEdge R-Series has the best CPU performance because I am using a high-end database that is running SAP HANA, so I can see the best performance on the application."
- "The cost is one area Dell PowerEdge R-Series can be improved."
What is our primary use case?
I use Dell PowerEdge R-Series for installation, and all virtual VMware infrastructure is running on Dell PowerEdge servers. I am mostly using all infrastructure servers with Dell PowerEdge.
I am hosting all virtual machines using the VMware platform with Dell PowerEdge R-Series.
I am running virtual machines on Dell PowerEdge R-Series. On top of the virtual machines, I am using database servers and application servers. The entire workload, application, and database I am using are on virtual machines, so I am mainly running hardware on the virtual machines.
I am now planning for AI database implementation on the application layer with Dell PowerEdge R-Series, which will support current hardware such as Avizoo and AI PowerEdge servers.
What is most valuable?
I can see that Dell PowerEdge R-Series has the best CPU performance because I am using a high-end database that is running SAP HANA, so I can see the best performance on the application.
Faster performance is a key feature of Dell PowerEdge R-Series. I am running high-end HR applications, and every hour there are a lot of requests that come from employees, so I am getting faster response times and resolving everything quickly.
Dell PowerEdge R-Series is giving better support, and I don't face any outages, which is good.
I am running multiple servers with Dell PowerEdge R-Series, which minimizes downtime. There is not much impact, and it is good for supporting and maintenance.
What needs improvement?
The cost is one area Dell PowerEdge R-Series can be improved.
If Dell PowerEdge R-Series could look at the price, that would be best. Whether it is good depends on if the company's budget is good.
For how long have I used the solution?
I have been using Dell PowerEdge R-Series for almost the last twelve years at different companies. In most of the companies where I have worked, I have used Dell, so that spans almost twelve years.
How are customer service and support?
I can see that the best part of Dell PowerEdge R-Series is that compared to other vendors, the support is very good, which is why I chose nine for my rating.
What other advice do I have?
I rate Dell PowerEdge R-Series overall as nine out of ten. My overall review rating is 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
Flag as inappropriateTeam Lead Hosted Services at CompuGROUP Software GmbH
Reliable infrastructure has supported our virtualization and AI projects while strong support keeps operations running smoothly
Pros and Cons
- "Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great."
- "Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products."
What is our primary use case?
Dell PowerEdge R-Series 760 series and the 650XD series are owned by our organization.
We are involved in working with Dell PowerEdge R-Series in many ways, especially for virtualization software.
Dell PowerEdge R-Series does play a role in our company's AI initiatives. We also have AI-supported systems, for example in monitoring.
Dell in general plays a significant role in our operations. Dell PowerEdge R-Series, since we use it the most, clearly serves a critical function. We use it in many ways, and it is always helping us move forward.
What is most valuable?
The most valuable features of Dell PowerEdge R-Series are definitely iDRAC along with the Lifecycle Controller integration.
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.
In the area of update services as well as support, those are our main points where Dell PowerEdge R-Series has noticeably improved our business operations.
What needs improvement?
Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products. For example, we often have problems with Proxmox and Dell PowerEdge R-Series due to a bug. There could be some collaboration there.
At some point, we are lucky to have ProPlus support, which is really great. However, even they call it a day sometimes, and when you get into the follow-the-sun mode, there could be issues. We have had many discussions recently regarding another server about getting hard drive updates, and they suddenly said they were never installed. That is the point deduction.
For how long have I used the solution?
I have been using Dell PowerEdge R-Series for over six years.
What do I think about the stability of the solution?
We once had a problem with a defective RAM stick in Dell PowerEdge R-Series, but that was resolved quickly as well. It was more of a transport issue. Opening it up, pressing it back in, and restarting resulted in everything working perfectly again.
What do I think about the scalability of the solution?
Dell products, including Dell PowerEdge R-Series, grow with our needs. We are always taking on new challenges and Dell keeps up with us and always stands by our side.
How are customer service and support?
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.
On a scale of one to ten, I give support for Dell PowerEdge R-Series a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used several solutions from HPE before Dell PowerEdge R-Series, with which we were very dissatisfied. This dissatisfaction was mainly due to support.
How was the initial setup?
I was involved in the initial setup of Dell PowerEdge R-Series.
The initial setup of Dell PowerEdge R-Series went absolutely smoothly. We regularly install at least two to three servers a month, and we have never really had problems with that.
What other advice do I have?
I am not sure what distinguishes Dell PowerEdge R-Series itself, but in general I would definitely say Dell really stands out from other companies.
Pricing and licensing of Dell PowerEdge R-Series is a tough consideration. Pricing itself is good. I also appreciate the licensing because it is all-in-one, so you do not always have to buy extras. I find that good. However, the cooperation with certain products from Broadcom is currently very difficult.
Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great. Especially, for example, the rack rails. Even when working alone, you can install it by yourself and put the server in. That is definitely an advantage.
We switched to Dell PowerEdge R-Series because Dell could deliver to us faster and also had closer contact with us and could offer a better overall solution—the whole package.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infra, Infra Arch & Service Management Engineer at a computer software company with 5,001-10,000 employees
Flexible cloud platform has supported seamless upgrades and reduced operational overhead
Pros and Cons
- "Dell PowerEdge R-Series has impacted my organization positively because it is a very flexible solution, and we can use it as very ready nodes."
- "Dell PowerEdge R-Series can be improved, especially the upgrade, the swapping, and the hot-swappable disk and hot-swappable feature can enhance the day-two operations and the replacement and maintenance activities."
What is our primary use case?
My main use case for Dell PowerEdge R-Series is that we use it for a cloud platform, for compute, memory, and storage.
I am using Dell PowerEdge R-Series for VMware virtualization and private cloud solutions for compute, memory, and storage in our environment.
We have run a number of deployments with separate stacks where we use Dell PowerEdge R-Series as a VMware platform for virtualization, and also for a stand-alone and bare-metal hypervisor.
Dell PowerEdge R-Series is deployed in my organization in two use cases: one is on-premises and one is private cloud.
We use VMware private cloud solutions for our private cloud deployment.
In our environment, we use a VMware private cloud solution which is basically VCF automation.
What is most valuable?
The best features Dell PowerEdge R-Series offers in my experience are flexibility. The main feature is flexibility. We can upgrade the memory, disk, and CPU sockets, and they are highly flexible for our day-to-day use and operations. The upgrade cycle is very smooth and non-disruptive. When I mention flexibility with adding memory, disks, and CPU sockets, I can share that since we expect a cloud platform, we have been running these hosts in a cluster. When we need to do a memory upgrade, we can do one by one, keeping the number of operations smooth and up and running. The same applies for the iDRAC and firmware upgrades.
Dell PowerEdge R-Series has impacted my organization positively because it is a very flexible solution, and we can use it as very ready nodes. The integration and adaptability are very smooth, allowing very versatile use cases that we have. A specific positive outcome from using Dell PowerEdge R-Series is that normally, with HCI solutions, it requires a big bang kind of an upgrade which necessitates a continuous upgrade cycle. For Dell PowerEdge R-Series, we can pause and break the upgrade cycle, keeping it in the maintenance window. We do not need to have a long, continuous seven days or fifteen days upgrade cycle, which is very good from an operational standpoint.
What needs improvement?
Dell PowerEdge R-Series can be improved, especially the upgrade, the swapping, and the hot-swappable disk and hot-swappable feature can enhance the day-two operations and the replacement and maintenance activities.
For how long have I used the solution?
I have been working in my current field for about thirteen or fourteen years.
What do I think about the stability of the solution?
Dell PowerEdge R-Series is stable in my experience.
What do I think about the scalability of the solution?
The scalability of Dell PowerEdge R-Series is quite strong, and I can tell that it allows for quarterly upgrades.
Using PowerEdge servers has positively affected the overall flexibility of our operations or business because of these PowerEdge solutions. We can do upgrades or procure additional hardware whenever required without having a dependency on version and firmware compatibilities within the same cluster.
How are customer service and support?
The customer support for Dell PowerEdge R-Series is quite good.
What about the implementation team?
I used a consultant for our deployment of Dell PowerEdge R-Series.
My experience working with the consultant for my Dell PowerEdge R-Series deployment was very good.
What was our ROI?
I have seen a return on investment, as I need fewer employees, and money and time have also been saved.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Dell PowerEdge R-Series has been quite efficient and very business-friendly.
What other advice do I have?
Dell PowerEdge R-Series is very good and I do not require anything further.
Dell PowerEdge R-Series is very secure and maintains the CI benchmark, meeting industry standards.
I rate this review as an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 9, 2026
Flag as inappropriateManaging Director at a tech services company with 11-50 employees
Integrated diverse workloads smoothly and have been delivering reliable performance for years
Pros and Cons
- "While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery."
- "When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues."
What is our primary use case?
We work with Dell PowerEdge products, as well as HP, Fortinet, and various other products. We have been dealing with Dell PowerEdge R-Series. We usually provide Dell PowerEdge R-Series to various types of companies in different verticals, including telecom, value-added services, retail, manufacturing, banking, and education. All these customers we are supplying from Dell PowerEdge R-Series servers. I don't think there is any issue when we are selling these Dell PowerEdge servers to the customers, because they understand the technology, and obviously, the competition is there, but they run very well on their various applications, use cases, workflows, and all. We don't see any kind of issues.
What is most valuable?
The management features that come with Dell PowerEdge R-Series are the best that customers want, along with the cost and the support from Dell. If I compare current Dell PowerEdge R-Series to earlier product lines, today's R-Series is much more robust and technologically advanced. Compared to HP DL380, it stands out, so I don't see anything that I can suggest for improvement at the moment.
What needs improvement?
I have given a seven rating when comparing the services with HP. When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues. That is a concern we see as a Dell partner. Additionally, when we discuss critical services, their response is better, but critical services are sometimes only provided in metro locations, not reaching tier two or tier three cities. This is a problem for organizations where revenue is a constraint; any downtime affects their revenue, making it essential for Dell to extend critical services for R-Series support to those areas.
AI features for self-detection, decision-making, and resolving issues would be great for the future. We have some alert management capabilities with embedded AI, and if it could assist users or technical admins in self-troubleshooting and resolving issues, that would be the best advancement.
When I talk about my customers, the majority use Dell PowerEdge servers to start with 10 or maybe 15 servers. However, as the transactions per second (TPS) and volume increase, they scale it up on a quarterly or annual basis. There is a related issue with virtualization policies, where customers need to provide a minimum number of quad cores. The current global market issues are affecting RAM and SSD pricing, making once affordable Dell PowerEdge R-Series servers substantially more expensive today.
For how long have I used the solution?
I have been dealing with Dell PowerEdge R-Series for almost 10 plus years.
How are customer service and support?
If I had to rate the technical support by Dell from one to 10, I would choose seven.
How was the initial setup?
The initial setup is seamless and not a problem. Our engineers are certified and capable of integrating various systems, making the integration process very seamless.
Which other solutions did I evaluate?
For my customers, we only consider Dell PowerEdge R-Series and competitively, HP's DLC series. We don't focus on benchmarks at present, but we can contact Dell for specific requirements if necessary. We don't recommend competitors over Dell; as consultants, we are agnostic to brands, but our first preference is Dell due to several factors. While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery. However, we accommodate specific vendor requests when they insist on a competitor's product, like HP, and suggest testing their applications on our Dell servers first.
What other advice do I have?
We are system integrators and consultants, and we sell to the customers. As a system integration, we don't use Dell PowerEdge products ourselves. We carry one or two odd servers to manage our contact centers or maybe small CRM activities in-house, but otherwise, we don't use any product. We act as consultants for our customers and propose solutions including Dell servers.
We have not used Dell Financial Services for purchasing Dell PowerEdge products to date, nor have we recommended these services to our customers, as most do not inquire about them.
Some customers initially purchased directly from Dell, and while earlier orders might be facilitated through us, the Dell team now generally takes orders directly from customers post-initial relationship.
There are certain global customers who buy directly from Dell due to global contracts, but in our case, it is just one or two customers.
I have provided an overall review rating of 10 for this product.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Mar 27, 2026
Flag as inappropriateIT Project Leader at Bickhardt Bau Aktiengesellschaft
Remote management has reduced rollout time and now supports efficient virtualization work
Pros and Cons
- "Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server."
- "Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes."
What is our primary use case?
Dell PowerEdge R-Series use cases are in a very classic area for virtualization.
What is most valuable?
The functions that I find most valuable are the good remote management of the systems, the simple BIOS, and the corresponding good support in the background.
The remote management and the support stood out to me in particular because it is significantly easier than with our old provider. The support in the background is significantly better and easier for us.
Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server.
What needs improvement?
Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes. It is a bit glitchy sometimes. The OpenManage Mobile App would be the area for improvement.
For how long have I used the solution?
I have been working in this field for six years already.
What do I think about the stability of the solution?
I would rate the stability and reliability as very good, and where there were hardware problems, they were quickly resolved with the corresponding support.
What do I think about the scalability of the solution?
I expanded or scaled it up by purchasing additional servers, and it worked smoothly. Everything went smoothly with the scaling process.
How are customer service and support?
I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a bit awkward, and you have to wait until you are in second-level support to get to the solution faster.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before that, I used another solution. That solution was Supermicro.
I switched because of problems with support and problems with server management; it was very cumbersome management.
What was our ROI?
I have seen a return on investment through Dell PowerEdge R-Series. In the end, I needed less working time for it and therefore saved time, costs, and money in the end as well, almost from the first use. I started right away.
What's my experience with pricing, setup cost, and licensing?
I think the prices or licensing of Dell PowerEdge R-Series is special, but just a different pricing structure compared to before. It is all fine. You should not let the list price scare you off because there are many discounts available. The list price is just a very rough guideline. That was different before.
Which other solutions did I evaluate?
I considered other options before going with Dell, and HP was also under discussion. In the end, Dell convinced us as a complete provider and a complete package.
What other advice do I have?
I give Dell PowerEdge R-Series an overall review rating of ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 23, 2025
Flag as inappropriateBuyer's Guide
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Updated: September 2026
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