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reviewer2707641 - PeerSpot reviewer
VP IT Operations at a computer software company with 1,001-5,000 employees
Real User
Top 20
May 22, 2025
Delivers operational success and supports seamless growth through reliable infrastructure
Pros and Cons
  • "I have realized a return on my investment with Dell PowerEdge Rack Servers in terms of cost savings."
  • "I rate Dell PowerEdge Rack Servers as a nine out of ten overall."
  • "From a Dell PowerEdge Rack Servers perspective, I would prefer to see them just keep up with the latest processors, with more power."

What is our primary use case?

We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all different types of functions, from finance to healthcare, to all kinds of different business lines. We run all the internal proprietary applications on our Dell PowerEdge Rack Servers.

How has it helped my organization?

I would say Dell PowerEdge Rack Servers have supported growth and operational success for my company. It's a little outside of PowerEdge. Dell PowerEdge Rack Servers work with Dell's PowerFlex, a hyper-converged infrastructure. 

The compute side is Dell PowerEdge Rack Servers with PowerFlex storage. We are in the middle of a lifecycle management where we're refreshing a lot of our new infrastructure with the Dell PowerFlex, which includes Dell PowerEdge Rack Servers. 

One of our latest acquisitions is in the healthcare business, and we're buying all new Dell PowerEdge Rack Servers with PowerFlex storage.

What is most valuable?

The most valuable features of Dell PowerEdge Rack Servers for me are ease of management and connectivity to the large storage systems. 

Flexibility and sizing of Dell PowerEdge Rack Servers, from compute to memory, cater specifically to our needs. 

We use a storage platform that is outside of the box, so it's really about flexibility and what we need from various processors and available memory.

What needs improvement?

From a Dell PowerEdge Rack Servers perspective, I would prefer to see them just keep up with the latest processors, with more power.

Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for a long time, over five years.

What do I think about the stability of the solution?

We have realized benefits from using Dell PowerEdge Rack Servers because we have a good partnership with Dell. Since we buy a lot, they give us good pricing. In my opinion, it's very stable, reliable hardware with minimal failures.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale perfectly with the growing needs of my company. We can throw in a new rack, add it to our VMware cluster, attach it to our SANs storage, and we're often running.

How are customer service and support?

Their support for their solutions is one of the best aspects of Dell.

Which solution did I use previously and why did I switch?

At different companies, I have used IBM as a different solution to address similar needs before adopting Dell PowerEdge Rack Servers. Though they're a decent hardware vendor, I cannot say if their reliability is as good as Dell.

How was the initial setup?

The deployment is pretty straightforward. In terms of a rack mount server, they have all the things we need to get them up and running.

What was our ROI?

I have realized a return on my investment with Dell PowerEdge Rack Servers in terms of cost savings. The value of uptime to us is critical. We can equate in minutes of millions of dollars of lost revenue. Any type of failure or lost revenue can add up very quickly.

What's my experience with pricing, setup cost, and licensing?

Pricing for Dell PowerEdge Rack Servers has been very competitive. You get what you pay for. If you go with a cheaper vendor, you get what you pay for. My company has had a long relationship with Dell for good reasons. We have some equipment that's over ten years old that's never been turned off, still running strong. The partnership we have with Dell has been key to our success.

Which other solutions did I evaluate?

We looked at IBM and HP as other solutions before Dell PowerEdge Rack Servers. From a hardware perspective, we considered Dell PowerEdge Rack Servers and physical servers. We looked at various virtualization products, however, that goes outside of Dell PowerEdge Rack Servers. We primarily considered HP and IBM.

What other advice do I have?

My role in using or managing Dell PowerEdge Rack Servers involves managing the compute and the servers specifically. 

Dell PowerEdge Rack Servers do not currently play a role in my company's AI initiatives. We do have plans, however, for Dell PowerEdge Rack Servers to play a role in our future AI initiatives. 

Performance, reliability, and cost stood out to me in my evaluation process of Dell PowerEdge Rack Servers. It's really a combination of those factors. 

I rate Dell PowerEdge Rack Servers as a nine out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager at Hilal Technology
Real User
Top 20
May 24, 2026
On-premises servers have improved uptime, support ai workloads, and reduce energy needs
Pros and Cons
  • "Specific benefits that I can pinpoint include performance, productivity, and efficiency."
  • "Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it."

What is our primary use case?

My role in managing Dell PowerEdge R-Series is business development, which is essentially a sales role.

The main use of Dell PowerEdge R-Series is as a server for data centers and infrastructures for our clients.

From running AI workloads, I see benefits because Dell PowerEdge R-Series supports AI, and we have been deploying them in customer sites for LLMs and similar applications.

What is most valuable?

The servers have helped reduce unplanned production downtimes for our clients.

Specific benefits that I can pinpoint include performance, productivity, and efficiency.

Using these servers has affected the overall flexibility of our operations and business.

What needs improvement?

Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it. Currently, with the shortage of processors, chips, and SSDs, it is taking months.

The areas for improvement are about customizability and lead times.

For how long have I used the solution?

In the industry, I have been working for almost twenty years.

How are customer service and support?

I evaluate customer service and technical support as really good. Dell has something called ProSupport, and that is available twenty-four hours a day, seven days a week with a four-hour mission-critical window.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge R-Series, we were using other solutions to address similar needs, and they included public cloud services like Amazon and Azure. People tended to move to those services, but then with the recent issues that happened in the region, people saw that the clouds became unavailable. This really made a difference, and we came back to on-premises.

What was our ROI?

I have seen return on investment with Dell PowerEdge R-Series.

What other advice do I have?

I assess the new servers for energy consumption as being good because they are putting considerable effort into energy consumption, and the carbon footprint has reduced. The servers work on normal cooling, so you do not need high-end cooling for them. They use Fresh Air cooling, which means they can work in data centers with less cooling.

My experience with pricing, setup cost, and licensing is that it is fast and aggressive.

I rate this review as an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 24, 2026
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Buyer's Guide
Dell PowerEdge R-Series
October 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
reviewer2827155 - PeerSpot reviewer
Director Of Network Services And Security at a legal firm with 1,001-5,000 employees
Real User
Top 5
Apr 27, 2026
Reliable virtual hosts have supported long-term VMware workloads with minimal downtime
Pros and Cons
  • "The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is that I use them as VMware hosts to run my virtual environment.

    I use Dell PowerEdge R-Series as VMware hosts in my virtual environment for all workloads. I stand them up with the hypervisor software installed on them, and then run 15 to 20 guest machines on them in the data center. I have 17 Dell servers in total.

    My main use case is straightforward regarding how I run those workloads on Dell PowerEdge R-Series.

    The workloads I am currently running on Dell PowerEdge servers involve VMware as the hypervisor, and then a multitude of applications running on those guest machines.

    I have run AI workloads on my PowerEdge servers.

    What is most valuable?

    The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable.

    When I mention reliability and performance, I mean that my demands are not high, so I do not have an unexpected expectation for performance, but it performs well and it is reliable. Once I stand them up, I really do not have to worry about a hardware-related issue.

    Dell PowerEdge R-Series has positively impacted my organization by being a trusted hardware source, which is always important to have a reliable environment.

    This reliability has led to peace of mind and by being reliable, I reduce my downtime, which is always appreciated.

    What needs improvement?

    I do not think Dell PowerEdge R-Series can be improved; I think it is in a pretty good position right now, and it is reasonably priced.

    I do not have anything else to add about needed improvements.

    There is nothing I think could be improved with Dell PowerEdge R-Series, even a small detail.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for 10 plus years between this firm and my last.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series is stable.

    What do I think about the scalability of the solution?

    Dell PowerEdge R-Series' scalability is adequate. I do not really scale them; I just add additional hosts as I need to.

    How are customer service and support?

    Customer support for Dell PowerEdge R-Series is good.

    Which solution did I use previously and why did I switch?

    I previously used HP servers before; they were legacy from when I started, so since I had history with Dell, I wanted to stick with Dell moving forward.

    How was the initial setup?

    Dell PowerEdge R-Series is deployed in my organization on-premises.

    What about the implementation team?

    I did not use Dell deployment services or an integrator.

    What was our ROI?

    I do not track direct return on investment; I just have an expectation that the hardware is going to run well beyond the expected life cycle, which I have had success with.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that there was no licensing; I used my VMware licensing for that. Setup cost was handled by me. Pricing was straightforward.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing Dell PowerEdge R-Series.

    What other advice do I have?

    Using PowerEdge rack servers has not affected the overall flexibility of my operations or business.

    I do not really look at sustainability regarding PowerEdge server's impact on my organization's sustainability goals.

    I recommend Dell PowerEdge R-Series as it is a good product. I would rate this review as a nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Apr 27, 2026
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    PeerSpot user
    Works at a computer software company with 5,001-10,000 employees
    Real User
    Top 20
    Sep 9, 2026
    Reliable performance has powered critical virtual workloads and now supports AI-ready databases
    Pros and Cons
    • "I can see that Dell PowerEdge R-Series has the best CPU performance because I am using a high-end database that is running SAP HANA, so I can see the best performance on the application."
    • "The cost is one area Dell PowerEdge R-Series can be improved."

    What is our primary use case?

    I use Dell PowerEdge R-Series for installation, and all virtual VMware infrastructure is running on Dell PowerEdge servers. I am mostly using all infrastructure servers with Dell PowerEdge.

    I am hosting all virtual machines using the VMware platform with Dell PowerEdge R-Series.

    I am running virtual machines on Dell PowerEdge R-Series. On top of the virtual machines, I am using database servers and application servers. The entire workload, application, and database I am using are on virtual machines, so I am mainly running hardware on the virtual machines.

    I am now planning for AI database implementation on the application layer with Dell PowerEdge R-Series, which will support current hardware such as Avizoo and AI PowerEdge servers.

    What is most valuable?

    I can see that Dell PowerEdge R-Series has the best CPU performance because I am using a high-end database that is running SAP HANA, so I can see the best performance on the application.

    Faster performance is a key feature of Dell PowerEdge R-Series. I am running high-end HR applications, and every hour there are a lot of requests that come from employees, so I am getting faster response times and resolving everything quickly.

    Dell PowerEdge R-Series is giving better support, and I don't face any outages, which is good.

    I am running multiple servers with Dell PowerEdge R-Series, which minimizes downtime. There is not much impact, and it is good for supporting and maintenance.

    What needs improvement?

    The cost is one area Dell PowerEdge R-Series can be improved.

    If Dell PowerEdge R-Series could look at the price, that would be best. Whether it is good depends on if the company's budget is good.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for almost the last twelve years at different companies. In most of the companies where I have worked, I have used Dell, so that spans almost twelve years.

    How are customer service and support?

    I can see that the best part of Dell PowerEdge R-Series is that compared to other vendors, the support is very good, which is why I chose nine for my rating.

    What other advice do I have?

    I rate Dell PowerEdge R-Series overall as nine out of ten. My overall review rating is 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 9, 2026
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    PeerSpot user
    Team Lead Hosted Services at CompuGROUP Software GmbH
    Real User
    Top 20
    Nov 26, 2025
    Reliable infrastructure has supported our virtualization and AI projects while strong support keeps operations running smoothly
    Pros and Cons
    • "Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great."
    • "Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products."

    What is our primary use case?

    Dell PowerEdge R-Series 760 series and the 650XD series are owned by our organization.

    We are involved in working with Dell PowerEdge R-Series in many ways, especially for virtualization software.

    Dell PowerEdge R-Series does play a role in our company's AI initiatives. We also have AI-supported systems, for example in monitoring.

    Dell in general plays a significant role in our operations. Dell PowerEdge R-Series, since we use it the most, clearly serves a critical function. We use it in many ways, and it is always helping us move forward.

    What is most valuable?

    The most valuable features of Dell PowerEdge R-Series are definitely iDRAC along with the Lifecycle Controller integration.

    The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.

    In the area of update services as well as support, those are our main points where Dell PowerEdge R-Series has noticeably improved our business operations.

    What needs improvement?

    Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products. For example, we often have problems with Proxmox and Dell PowerEdge R-Series due to a bug. There could be some collaboration there.

    At some point, we are lucky to have ProPlus support, which is really great. However, even they call it a day sometimes, and when you get into the follow-the-sun mode, there could be issues. We have had many discussions recently regarding another server about getting hard drive updates, and they suddenly said they were never installed. That is the point deduction.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for over six years.

    What do I think about the stability of the solution?

    We once had a problem with a defective RAM stick in Dell PowerEdge R-Series, but that was resolved quickly as well. It was more of a transport issue. Opening it up, pressing it back in, and restarting resulted in everything working perfectly again.

    What do I think about the scalability of the solution?

    Dell products, including Dell PowerEdge R-Series, grow with our needs. We are always taking on new challenges and Dell keeps up with us and always stands by our side.

    How are customer service and support?

    The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.

    On a scale of one to ten, I give support for Dell PowerEdge R-Series a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I used several solutions from HPE before Dell PowerEdge R-Series, with which we were very dissatisfied. This dissatisfaction was mainly due to support.

    How was the initial setup?

    I was involved in the initial setup of Dell PowerEdge R-Series.

    The initial setup of Dell PowerEdge R-Series went absolutely smoothly. We regularly install at least two to three servers a month, and we have never really had problems with that.

    What other advice do I have?

    I am not sure what distinguishes Dell PowerEdge R-Series itself, but in general I would definitely say Dell really stands out from other companies.

    Pricing and licensing of Dell PowerEdge R-Series is a tough consideration. Pricing itself is good. I also appreciate the licensing because it is all-in-one, so you do not always have to buy extras. I find that good. However, the cooperation with certain products from Broadcom is currently very difficult.

    Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great. Especially, for example, the rack rails. Even when working alone, you can install it by yourself and put the server in. That is definitely an advantage.

    We switched to Dell PowerEdge R-Series because Dell could deliver to us faster and also had closer contact with us and could offer a better overall solution—the whole package.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Magnus Zetterstrand - PeerSpot reviewer
    IT-tekniker at Nordic Brass Gusum AB
    Real User
    Top 20
    Oct 22, 2026
    Remote management has improved cost savings and reduced energy use for everyday operations
    Pros and Cons
    • "I always have good contact with the customer service; they respond quickly and give correct answers or good answers to help me with my troubles, and if they forgot to answer within a few days, they respond and ask how it is going."
    • "Using Dell PowerEdge R-Series has affected the overall flexibility of my operation or business. However, for the organization overall, it has not been a bigger transformation; it has been a small transformation."

    What is our primary use case?

    We have not run any AI workloads yet. It is a future possibility.

    How has it helped my organization?

    Using Dell PowerEdge R-Series has affected the overall flexibility of my operation or business. However, for the organization overall, it has not been a bigger transformation; it has been a small transformation. We used HPE last year, and I think Dell PowerEdge R-Series is more cost-effective.

    As far as we have seen, the new Dell PowerEdge R-Series has lowered the energy consumption power. I do not have a percentage to provide.

    What is most valuable?

    The features of Dell PowerEdge R-Series that I like the most are the OB management and the iDRAC, so you can access it even if it is offline. I use this feature a lot, mostly to run the updates and firmware.

    Having this feature helps in my company, mostly for my benefit. I can do it remotely to be able to do it from far away, not on-site.

    What needs improvement?

    To improve Dell PowerEdge R-Series, I think they should incorporate more features of technologies and gain more AI built-in. I have not thought about a specific example of a feature that I would like, but I love new technology, so the more you add, the more enjoyable it will be.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for a long time because my previous work was at Ericsson, where they had lots of Dell servers, so I was using it a lot. We started using it in this company last year.

    How are customer service and support?

    I would rate the customer service a nine on a scale of one to ten. I say that because I always have good contact with the customer service; they respond quickly and give correct answers or good answers to help me with my troubles, and if they forgot to answer within a few days, they respond and ask how it is going.

    Which solution did I use previously and why did I switch?

    Before adopting Dell PowerEdge R-Series, I was using another solution: HPE SimpliVity. The factor for moving was cost, and I have more experience with Dell.

    What was our ROI?

    Using Dell PowerEdge R-Series has helped reduce my total cost of ownership, TCO. We save costs on using Dell PowerEdge R-Series, especially the VXRAIL. We save approximately 15% to 20%.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup costs, and licensing shows that the pricing was one reason we chose Dell; the pricing is lower, and we got a really good price on it. However, due to all the AI and all the data centers, the cost has risen on all parts, but overall, Dell is better in price.

    Which other solutions did I evaluate?

    I did consider other solutions; it was a choice between HPE and Dell, nothing more.

    What other advice do I have?

    I would rate Dell PowerEdge R-Series overall a nine or ten on a scale of one to ten. There is room for improvement.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 22, 2026
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    reviewer2910138 - PeerSpot reviewer
    System Designer at a outsourcing company with 51-200 employees
    Real User
    Top 20
    Oct 13, 2026
    Reliable rack servers have supported long-term security projects and simplified deployments
    Pros and Cons
    • "Dell PowerEdge R-Series is very accurate for our demands when it comes to the accuracy and reliability of output."

      What is our primary use case?

      We mainly use Dell PowerEdge R-Series as a station in a rack cabin to install video management systems, access control systems, and intrusion systems. Our projects take place in a rack when we put the software on the hardware, and it works for more than three years for each client while managing the systems.

      I am very satisfied with the main use case for Dell PowerEdge R-Series. It has provided good performance, and works very well. We are very pleased with how easy it is to install.

      I designed the system in our company, so my role with Dell PowerEdge R-Series involves using it at the stage after getting all the plans from my customer and choosing the right server for the system. We do not run any AI on Dell PowerEdge R-Series servers in our organization because it is a security systems environment. All the AI implementation is not something we do or program on the servers.

      How has it helped my organization?

      Dell PowerEdge R-Series is very required hardware and something that is very needed. We use it extensively across almost every project, whether for data centers or organizations that require security systems.

      Most of the projects in our company use Dell PowerEdge R-Series. We have been using the service of Dell for many years.

      What is most valuable?

      I cannot recall the specific best features Dell PowerEdge R-Series offers at this moment, but our people know how to install systems on it consistently. It is a well-known and famous system in our company, and it works for us. More than one technician knows how to use it and install systems on it. Its hardware is very common across many customer sites.

      Expandability is one of the features of Dell PowerEdge R-Series that appears very good.

      Dell PowerEdge R-Series is very accurate for our demands when it comes to the accuracy and reliability of output.

      What needs improvement?

      Dell PowerEdge R-Series is very suitable already for many of our clients. If I consider improvements, perhaps creating servers in a few different dimensions for systems that already exist would be valuable so they can be adjustable units for every project, not only for new projects but also for ongoing projects at various stages.

      For how long have I used the solution?

      I have been using Dell PowerEdge R-Series for more than two years.

      What do I think about the stability of the solution?

      Dell PowerEdge R-Series is stable.

      What do I think about the scalability of the solution?

      The scalability of Dell PowerEdge R-Series is great. We usually order the server already equipped with all the storage we need, so the server meets all the requirements before it arrives at our company. Sometimes when something needs to be added, we receive very good support from the support team.

      How are customer service and support?

      I am very satisfied with the support for Dell PowerEdge R-Series. The customer support for Dell PowerEdge R-Series meets most of our customers' demands, with the unit being from Dell or Dell being one of the examples considered during the budget process.

      Which solution did I use previously and why did I switch?

      I did not previously use a different solution before Dell PowerEdge R-Series.

      What was our ROI?

      Using Dell PowerEdge servers has helped my company save money overall. When we have many projects, we receive a special price not just for one server but for multiple servers. The price is not always expensive.

      I cannot relate to a specific project, but I know that there are a few projects with Dell PowerEdge R-Series that have resulted in cost savings.

      What's my experience with pricing, setup cost, and licensing?

      It is hard to say about my experience with pricing, setup cost, and licensing for Dell PowerEdge R-Series. I work in post-sale support, not in pre-sale, so I cannot provide an answer to this question.

      Which other solutions did I evaluate?

      I did not evaluate other options before choosing Dell PowerEdge R-Series, as I had no previous experience with alternative solutions.

      What other advice do I have?

      I rate Dell PowerEdge R-Series with a score of 10 overall. I chose 10 because I do not see or hear about bad reputation or poor performance from this product. It is a very good unit with no negative aspects that I can identify.

      The question of security is about the software that is installed on Dell PowerEdge R-Series rather than the product itself, as security is supported but dependent on the software implementation.

      It is difficult to articulate my impressions of Dell PowerEdge R-Series impact on our organization's sustainability goals, but the flexibility and the range of different servers with variations in their specifications means we can always find one that meets all of our requirements.

      My advice to others looking into using Dell PowerEdge R-Series is to continue using it. My overall product rating for Dell PowerEdge R-Series is 10 out of 10.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Oct 13, 2026
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      reviewer2897220 - PeerSpot reviewer
      Senior Infra, Infra Arch & Service Management Engineer at a computer software company with 5,001-10,000 employees
      Real User
      Top 10
      Sep 9, 2026
      Flexible cloud platform has supported seamless upgrades and reduced operational overhead
      Pros and Cons
      • "Dell PowerEdge R-Series has impacted my organization positively because it is a very flexible solution, and we can use it as very ready nodes."
      • "Dell PowerEdge R-Series can be improved, especially the upgrade, the swapping, and the hot-swappable disk and hot-swappable feature can enhance the day-two operations and the replacement and maintenance activities."

      What is our primary use case?

      My main use case for Dell PowerEdge R-Series is that we use it for a cloud platform, for compute, memory, and storage.

      I am using Dell PowerEdge R-Series for VMware virtualization and private cloud solutions for compute, memory, and storage in our environment.

      We have run a number of deployments with separate stacks where we use Dell PowerEdge R-Series as a VMware platform for virtualization, and also for a stand-alone and bare-metal hypervisor.

      Dell PowerEdge R-Series is deployed in my organization in two use cases: one is on-premises and one is private cloud.

      We use VMware private cloud solutions for our private cloud deployment.

      In our environment, we use a VMware private cloud solution which is basically VCF automation.

      What is most valuable?

      The best features Dell PowerEdge R-Series offers in my experience are flexibility. The main feature is flexibility. We can upgrade the memory, disk, and CPU sockets, and they are highly flexible for our day-to-day use and operations. The upgrade cycle is very smooth and non-disruptive. When I mention flexibility with adding memory, disks, and CPU sockets, I can share that since we expect a cloud platform, we have been running these hosts in a cluster. When we need to do a memory upgrade, we can do one by one, keeping the number of operations smooth and up and running. The same applies for the iDRAC and firmware upgrades.

      Dell PowerEdge R-Series has impacted my organization positively because it is a very flexible solution, and we can use it as very ready nodes. The integration and adaptability are very smooth, allowing very versatile use cases that we have. A specific positive outcome from using Dell PowerEdge R-Series is that normally, with HCI solutions, it requires a big bang kind of an upgrade which necessitates a continuous upgrade cycle. For Dell PowerEdge R-Series, we can pause and break the upgrade cycle, keeping it in the maintenance window. We do not need to have a long, continuous seven days or fifteen days upgrade cycle, which is very good from an operational standpoint.

      What needs improvement?

      Dell PowerEdge R-Series can be improved, especially the upgrade, the swapping, and the hot-swappable disk and hot-swappable feature can enhance the day-two operations and the replacement and maintenance activities.

      For how long have I used the solution?

      I have been working in my current field for about thirteen or fourteen years.

      What do I think about the stability of the solution?

      Dell PowerEdge R-Series is stable in my experience.

      What do I think about the scalability of the solution?

      The scalability of Dell PowerEdge R-Series is quite strong, and I can tell that it allows for quarterly upgrades.

      Using PowerEdge servers has positively affected the overall flexibility of our operations or business because of these PowerEdge solutions. We can do upgrades or procure additional hardware whenever required without having a dependency on version and firmware compatibilities within the same cluster.

      How are customer service and support?

      The customer support for Dell PowerEdge R-Series is quite good.

      What about the implementation team?

      I used a consultant for our deployment of Dell PowerEdge R-Series.

      My experience working with the consultant for my Dell PowerEdge R-Series deployment was very good.

      What was our ROI?

      I have seen a return on investment, as I need fewer employees, and money and time have also been saved.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup cost, and licensing for Dell PowerEdge R-Series has been quite efficient and very business-friendly.

      What other advice do I have?

      Dell PowerEdge R-Series is very good and I do not require anything further.

      Dell PowerEdge R-Series is very secure and maintains the CI benchmark, meeting industry standards.

      I rate this review as an eight out of ten.

      Which deployment model are you using for this solution?

      Private Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      Last updated: Sep 9, 2026
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      Amarjeet Singh Walia - PeerSpot reviewer
      Managing Director at a tech services company with 11-50 employees
      Real User
      Top 20
      Mar 27, 2026
      Integrated diverse workloads smoothly and have been delivering reliable performance for years
      Pros and Cons
      • "While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery."
      • "When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues."

      What is our primary use case?

      We work with Dell PowerEdge products, as well as HP, Fortinet, and various other products. We have been dealing with Dell PowerEdge R-Series. We usually provide Dell PowerEdge R-Series to various types of companies in different verticals, including telecom, value-added services, retail, manufacturing, banking, and education. All these customers we are supplying from Dell PowerEdge R-Series servers. I don't think there is any issue when we are selling these Dell PowerEdge servers to the customers, because they understand the technology, and obviously, the competition is there, but they run very well on their various applications, use cases, workflows, and all. We don't see any kind of issues.

      What is most valuable?

      The management features that come with Dell PowerEdge R-Series are the best that customers want, along with the cost and the support from Dell. If I compare current Dell PowerEdge R-Series to earlier product lines, today's R-Series is much more robust and technologically advanced. Compared to HP DL380, it stands out, so I don't see anything that I can suggest for improvement at the moment.

      What needs improvement?

      I have given a seven rating when comparing the services with HP. When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues. That is a concern we see as a Dell partner. Additionally, when we discuss critical services, their response is better, but critical services are sometimes only provided in metro locations, not reaching tier two or tier three cities. This is a problem for organizations where revenue is a constraint; any downtime affects their revenue, making it essential for Dell to extend critical services for R-Series support to those areas.

      AI features for self-detection, decision-making, and resolving issues would be great for the future. We have some alert management capabilities with embedded AI, and if it could assist users or technical admins in self-troubleshooting and resolving issues, that would be the best advancement.

      When I talk about my customers, the majority use Dell PowerEdge servers to start with 10 or maybe 15 servers. However, as the transactions per second (TPS) and volume increase, they scale it up on a quarterly or annual basis. There is a related issue with virtualization policies, where customers need to provide a minimum number of quad cores. The current global market issues are affecting RAM and SSD pricing, making once affordable Dell PowerEdge R-Series servers substantially more expensive today.

      For how long have I used the solution?

      I have been dealing with Dell PowerEdge R-Series for almost 10 plus years.

      How are customer service and support?

      If I had to rate the technical support by Dell from one to 10, I would choose seven.

      How was the initial setup?

      The initial setup is seamless and not a problem. Our engineers are certified and capable of integrating various systems, making the integration process very seamless.

      Which other solutions did I evaluate?

      For my customers, we only consider Dell PowerEdge R-Series and competitively, HP's DLC series. We don't focus on benchmarks at present, but we can contact Dell for specific requirements if necessary. We don't recommend competitors over Dell; as consultants, we are agnostic to brands, but our first preference is Dell due to several factors. While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery. However, we accommodate specific vendor requests when they insist on a competitor's product, like HP, and suggest testing their applications on our Dell servers first.

      What other advice do I have?

      We are system integrators and consultants, and we sell to the customers. As a system integration, we don't use Dell PowerEdge products ourselves. We carry one or two odd servers to manage our contact centers or maybe small CRM activities in-house, but otherwise, we don't use any product. We act as consultants for our customers and propose solutions including Dell servers.

      We have not used Dell Financial Services for purchasing Dell PowerEdge products to date, nor have we recommended these services to our customers, as most do not inquire about them.

      Some customers initially purchased directly from Dell, and while earlier orders might be facilitated through us, the Dell team now generally takes orders directly from customers post-initial relationship.

      There are certain global customers who buy directly from Dell due to global contracts, but in our case, it is just one or two customers.

      I have provided an overall review rating of 10 for this product.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
      Last updated: Mar 27, 2026
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      Niklas Bär - PeerSpot reviewer
      IT Project Leader at Bickhardt Bau Aktiengesellschaft
      Real User
      Top 5
      Dec 23, 2025
      Remote management has reduced rollout time and now supports efficient virtualization work
      Pros and Cons
      • "Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server."
      • "Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes."

      What is our primary use case?

      Dell PowerEdge R-Series use cases are in a very classic area for virtualization.

      What is most valuable?

      The functions that I find most valuable are the good remote management of the systems, the simple BIOS, and the corresponding good support in the background.

      The remote management and the support stood out to me in particular because it is significantly easier than with our old provider. The support in the background is significantly better and easier for us.

      Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server.

      What needs improvement?

      Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes. It is a bit glitchy sometimes. The OpenManage Mobile App would be the area for improvement.

      For how long have I used the solution?

      I have been working in this field for six years already.

      What do I think about the stability of the solution?

      I would rate the stability and reliability as very good, and where there were hardware problems, they were quickly resolved with the corresponding support.

      What do I think about the scalability of the solution?

      I expanded or scaled it up by purchasing additional servers, and it worked smoothly. Everything went smoothly with the scaling process.

      How are customer service and support?

      I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a bit awkward, and you have to wait until you are in second-level support to get to the solution faster.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Before that, I used another solution. That solution was Supermicro.

      I switched because of problems with support and problems with server management; it was very cumbersome management.

      What was our ROI?

      I have seen a return on investment through Dell PowerEdge R-Series. In the end, I needed less working time for it and therefore saved time, costs, and money in the end as well, almost from the first use. I started right away.

      What's my experience with pricing, setup cost, and licensing?

      I think the prices or licensing of Dell PowerEdge R-Series is special, but just a different pricing structure compared to before. It is all fine. You should not let the list price scare you off because there are many discounts available. The list price is just a very rough guideline. That was different before.

      Which other solutions did I evaluate?

      I considered other options before going with Dell, and HP was also under discussion. In the end, Dell convinced us as a complete provider and a complete package.

      What other advice do I have?

      I give Dell PowerEdge R-Series an overall review rating of ten out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2026
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.