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IT Architect at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Sep 17, 2025
Deliveres consistent performance across diverse hardware configurations in secure environments
Pros and Cons
  • "The feature I like the most about Dell PowerEdge R-Series is its reliability."
  • "We are satisfied with what we got from Dell PowerEdge R-Series; there was no need to add it for more functions."
  • "There are no items I want to improve on Dell PowerEdge R-Series; maybe just a discount."
  • "Dell PowerEdge R-Series does not help us grow the company or grow the work."

What is our primary use case?

We are running Nutanix on top of Dell PowerEdge R-Series, and we're deploying our product that eventually is going to customer dark site environments.

What is most valuable?

The feature I like the most about Dell PowerEdge R-Series is its reliability. 

What needs improvement?

There are no items I want to improve on Dell PowerEdge R-Series; maybe just a discount.

For how long have I used the solution?

We have been using Dell PowerEdge R-Series for something similar to four years.

Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Our cluster can be anywhere from for to 30 clusters. It depends on the client. 

How are customer service and support?

The customer service for Dell PowerEdge R-Series is great, however, I cannot say that other companies are better or Dell is better; the customer service is good. 

I would rate the customer service of Dell PowerEdge R-Series an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Dell PowerEdge R-Series, we used HPE, however, we also are using HPE now as we want to be able to run and make a lot of performance on different hardware. We are running on top of HPE and Dell.

What was our ROI?

It's a development environment and a product, so I don't think about needing to get the money back for some period; it's a big company.

We are satisfied with what we got from Dell PowerEdge R-Series; there was no need to add it for more functions. I'm not sure what metrics I can provide about the performance of Dell PowerEdge R-Series, however, we are just satisfied with its performance and the compact environment that it provides to us.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerEdge R-Series is high, however, somebody needs to pay it.

What other advice do I have?

Dell PowerEdge R-Series does not help us grow the company or grow the work.

I don't remember the model of Dell PowerEdge R-Series, however, it's either 560 or 720. 

There are servers with a lot of GPUs, and there are servers without GPUs; it depends on the use case. The organization is big, but I'm working on different projects, so it depends on what you mean by big. Our clusters on Dell PowerEdge R-Series are going from four to 30 servers, depending on the client.

We are now at the beginning of 2000 when we actually needed some papers and courses for Dell PowerEdge R-Series. All the information is available on the network, so there are no big challenges; you just go to the network, and you find the exact information that you need. It doesn't matter where I find the information; ChatGPT is doing a great job.

Dell PowerEdge R-Series is a great company, and I would rate the overall solution a nine out of ten; it's at the top of the technologies, and I'm very satisfied. I see myself continuing with Dell PowerEdge R-Series.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 17, 2025
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Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 10
May 20, 2025
Offers ease of use, resource consolidation, and faster builds
Pros and Cons
  • "The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops."
  • "My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously."
  • "The pricing could be better, as budget is always a huge thing for us."
  • "The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it."

What is our primary use case?

My latest use case for Dell PowerEdge Rack Servers has been for virtualization, setting up Proxmox servers, and creating a secure environment by setting up VDI machines.

How has it helped my organization?

It has helped avoid purchasing multiple laptops and set everything up on just one server machine and one rack in a data center through consolidation.

What is most valuable?

The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops.

What needs improvement?

The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it.

For how long have I used the solution?

For my current use case of Dell PowerEdge Rack Servers, it has been about three months, but in my current position, I have been using it for about three years.

What do I think about the stability of the solution?

The stability of the Dell PowerEdge Rack Servers is good. It is significantly better than some of the 8 or 9-year-old Dell blade servers we were using before.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with the growing needs of my company. We are scaling smoothly, as the PowerEdges we are putting in are replacing older ones, and we are getting much better feedback from the business on it.

We were 3,500 employees a month ago. We're now close to 33,000. We just got acquired.

How are customer service and support?

I have not had to contact customer service or technical support for Dell PowerEdge Rack Servers, as I have been able to manage everything myself.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The blade servers we were using were eight or nine-year-old Dell blade servers.

How was the initial setup?

Deploying the Dell PowerEdge Rack Servers is easy. We just rack, stack, and then hook it up to the network, and it is good to go. For a single server, it takes maybe an hour or two.

What was our ROI?

My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously.

What's my experience with pricing, setup cost, and licensing?

I personally think the pricing and licensing of Dell PowerEdge Rack Servers is actually fairly decent, though the way the business runs leads to sticker shock anytime we give them a quote.

What other advice do I have?

Currently, my team does not use Dell PowerEdge Rack Servers for any AI initiatives, but I believe there are other teams in the company that are, and they have their own dedicated PowerEdge servers.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 20, 2025
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Buyer's Guide
Dell PowerEdge R-Series
January 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Thim Johnsen - PeerSpot reviewer
It support lead at a retailer with 10,001+ employees
Real User
Top 10
Dec 2, 2024
Reduced unplanned production downtime and offers great scalability
Pros and Cons
  • "The iDRAC helps us monitor and manage our systems."
  • "I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better."
  • "PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory."
  • "PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry."

What is our primary use case?

We primarily use Dell PowerEdge Rack Servers for 3D rendering and 3D performance work. Our organization uses Dell servers to help with our rendering when they are not in use.

We have tested a few AI workloads on our PowerEdge servers, but we still need work to do in terms of installation, security, data privacy, and user agreements to deploy it in production. When you are in a big enterprise, you need at least two or three months to test something before launching it, or you may need to start over midway through. In some areas, we are at the forefront, but we are very far behind in other areas.

How has it helped my organization?

Dell PowerEdge Rack Servers have allowed us to work with PC over IP, enabling coworkers to work from anywhere. The servers have contributed to the sustainability effort. Our newest purchases are leased, so Dell takes them back when we're done. Otherwise, we can send them to a sustainability company that works with them. We get some money back, and they take care of it and give it another life. We try to use them for at least four years, and they aren't dead. Another company can use them, but we want a warranty on all the stuff in our data centers.

PowerEdge servers have reduced unplanned production downtime. Before we used PowerEdge, we had a lot of workstations on the floor. We could experience anything from a power outage to someone tripping on a wire. That kind of outage is stressful for us because our workstations and servers help with our rendering when they aren't used.

What is most valuable?

The iDRAC helps us monitor and manage our systems.

What needs improvement?

PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry. You want to fill the rack but can't because the estimated power consumption could be too high.

For how long have I used the solution?

I have used Dell PowerEdge Rack Servers for eight to ten years.

What do I think about the stability of the solution?

Dell PowerEdge Rack servers are highly stable. Over four years, we've had less than 1 percent downtime, and we've rarely had to contact support about instability.

What do I think about the scalability of the solution?

We have effortlessly scaled from approximately 20 servers to many more, so scalability isn't an issue.

How are customer service and support?

The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of the support service is highly satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a central agreement with Dell, and Dell servers were preapproved and ready to be installed. Therefore, no evaluation of other server brands was conducted, and there has been no switch from other server brands.

How was the initial setup?

Deploying PowerEdge support is effortless. Our first-line support handled and managed the deployment. They provided step-by-step guidelines for us to follow, and it worked well.

What was our ROI?

The return on investment with Dell PowerEdge servers is substantial due to the combination of pricing, extended warranty, and exceptional support.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Expert Iml at a government with 1,001-5,000 employees
Real User
Top 20
Dec 31, 2025
Long-term rack deployment has improved operational efficiency and streamlined daily workloads
Pros and Cons
  • "The biggest benefit I see from using Dell PowerEdge is the ease of use."
  • "On the client side, the feedback about Dell PowerEdge is that it is always too expensive."

What is our primary use case?

Our primary use case involves leveraging Dell PowerEdge R-Series racks for long-term on-premises storage and infrastructure workloads.

How has it helped my organization?

The biggest benefit I see from using Dell PowerEdge is the ease of use. It is easy and fast to put into production.

What is most valuable?

It’s not about one specific feature, but the reliability and simplicity of the entire platform. We’ve gained efficiency in maintenance and operations, thanks to a robust system that is exceptionally fast to deploy and handles our workloads without issue.

What needs improvement?

At this stage, I don't see any necessary improvements for the Dell PowerEdge R-Series. It is a mature and well-complemented solution that handles our current workloads effectively. While I am not a power user myself, the system’s reliability means it consistently delivers without issue. Regarding future features, my current requirements are fully met, and I have received no contrary feedback from my broader technical team.

For how long have I used the solution?

I have been using Dell PowerEdge for approximately five or six years.

What do I think about the stability of the solution?

The Dell PowerEdge R-Series is stable; it manages our workloads with such reliability that I practically never need to think about it.

How are customer service and support?

I have used the support and technical customer service for Dell PowerEdge. There is no problem at the support level. I always open a case and I have always received a response in time and answer my questions.

How would you rate customer service and support?

Positive

How was the initial setup?

The only issue involves Dell's installation platform. The product registration website requires an excessive amount of information that is often unnecessary for the project. Additionally, the platform can be unreliable and does not always function correctly.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

In the public sector, budget allocation is a matter of taxpayer responsibility. While Dell PowerEdge is a high-performance solution, its cost remains a significant challenge for public institutions funded by the state. We operate on fixed five-year cycles where we must balance technical requirements with strict fiscal constraints. This often forces us to make strategic concessions, opting for 'good enough' configurations to ensure we remain responsible stewards of public funds while still maintaining operational stability.

What other advice do I have?

My overall rating for this product is 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 31, 2025
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Niklas Bär - PeerSpot reviewer
IT Project Leader at a construction company with 11-50 employees
Real User
Top 10
Dec 23, 2025
Remote management has reduced rollout time and now supports efficient virtualization work
Pros and Cons
  • "Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server."
  • "Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes."

What is our primary use case?

Dell PowerEdge R-Series use cases are in a very classic area for virtualization.

What is most valuable?

The functions that I find most valuable are the good remote management of the systems, the simple BIOS, and the corresponding good support in the background.

The remote management and the support stood out to me in particular because it is significantly easier than with our old provider. The support in the background is significantly better and easier for us.

Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server.

What needs improvement?

Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes. It is a bit glitchy sometimes. The OpenManage Mobile App would be the area for improvement.

For how long have I used the solution?

I have been working in this field for six years already.

What do I think about the stability of the solution?

I would rate the stability and reliability as very good, and where there were hardware problems, they were quickly resolved with the corresponding support.

What do I think about the scalability of the solution?

I expanded or scaled it up by purchasing additional servers, and it worked smoothly. Everything went smoothly with the scaling process.

How are customer service and support?

I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a bit awkward, and you have to wait until you are in second-level support to get to the solution faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before that, I used another solution. That solution was Supermicro.

I switched because of problems with support and problems with server management; it was very cumbersome management.

What was our ROI?

I have seen a return on investment through Dell PowerEdge R-Series. In the end, I needed less working time for it and therefore saved time, costs, and money in the end as well, almost from the first use. I started right away.

What's my experience with pricing, setup cost, and licensing?

I think the prices or licensing of Dell PowerEdge R-Series is special, but just a different pricing structure compared to before. It is all fine. You should not let the list price scare you off because there are many discounts available. The list price is just a very rough guideline. That was different before.

Which other solutions did I evaluate?

I considered other options before going with Dell, and HP was also under discussion. In the end, Dell convinced us as a complete provider and a complete package.

What other advice do I have?

I give Dell PowerEdge R-Series an overall review rating of ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 23, 2025
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IT Manager at a hospitality company with 10,001+ employees
Real User
Top 20
Jan 23, 2025
Easy to use and works without any downtime
Pros and Cons
  • "It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA."
  • "Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten."
  • "I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."
  • "Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."

What is our primary use case?

We have created Hyper-V virtual machines. We have multiple virtual machines running on this system. Dell PowerEdge Rack Servers are good for handling diverse applications. We have not faced any issues so far. It is good. It is doing well.

How has it helped my organization?

We are using Dell PowerEdge R730 Server, and it meets our needs for handling high-performance workloads. We are extremely satisfied.

They are good at firmware upgrades and other things. So far, we have not faced any issues with them. Earlier, I used some other brands. As compared to those, I am satisfied with Dell PowerEdge Rack Servers.

We did not experience any security incidents with Dell PowerEdge Rack Servers.

What is most valuable?

The advantages include ease of use. The rack accessibility, BIOS settings, and everything else are easy. Its configuration is straightforward. I do not have any difficulties working with it.

It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA.

What needs improvement?

I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers since 2018. It has been almost five years.

What do I think about the stability of the solution?

It has been good. I have not faced any issues so far, and it is performing well. For the last five years, I have been using it and am extremely satisfied. I hope it will continue like that.

What do I think about the scalability of the solution?

We have not done any expansion. We are planning but have not implemented any expansion yet.

How are customer service and support?

When I had an incident, the support was good. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other brands previously, but we had issues related to firmware and slowness. We are satisfied with Dell PowerEdge servers.

How was the initial setup?

 It was not difficult. Based on my previous experience, it was easy to implement.

What about the implementation team?

I worked with Dell Professional Services to plan, implement, and adopt the solution in the beginning. They supported me with the RAID configuration and other types of setups.

What was our ROI?

We reduced costs by purchasing one or two servers instead of multiple. We are using a single server for our workload.

Which other solutions did I evaluate?

I don't remember the model, but we evaluated HPE. 

What other advice do I have?

We have not run any AI workloads on these servers. We have multiple software and platforms. It is not easy to integrate AI. We are planning to do it but so far, nothing has been done when it comes to AI integration.

Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten. It has been working well for the last five years. I am satisfied with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT at a manufacturing company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Oct 19, 2025
Has supported critical production systems without disruption and allowed continuous growth
Pros and Cons
  • "Dell PowerEdge R-Series is more than capable of supporting those systems, and that has been really important."

    What is our primary use case?

    My main use case for these solutions is for production and our data center. So essentially, at my site, we have two Dell PowerEdge R-Series, one PowerStore, and then we have a third Dell PowerEdge R-Series filled with disks as an on-site DR.

    What is most valuable?

    The benefits I have seen from using Dell PowerEdge R-Series specifically include scalability; it has allowed us to scale up when we need to. It also provides the throughput piece. We don't have to worry about our factory systems slowing down or coming to a halt. Dell PowerEdge R-Series is more than capable of supporting those systems, and that has been really important.

    What needs improvement?

    When it comes to how Dell PowerEdge R-Series can be improved, I honestly don't know as I'm not on the technical side anymore.

    For how long have I used the solution?

    I have been using rack servers for probably over the last seven to nine years.

    What do I think about the stability of the solution?

    I would describe the stability and reliability of Dell PowerEdge R-Series as never having an issue over the last seven to nine years; we've never had one issue with them.

    What do I think about the scalability of the solution?

    When it comes to scaling capabilities, scaling has always been absolutely fine. We've bought what we need with a scope to scale, and it has always met our requirements.

    How are customer service and support?

    I would rate support as very good; from a hardware monitoring point of view, if there's an issue, we get alerted about it. If there's a drive to be replaced, it's sent out with an engineer, and the engineers contact us to get it sorted. If there are issues with firmware or OS upgrades, we can get on to Dell, and they help us through.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were using HP; they were okay and had done the job, but I think the storage that we put with them wasn't up to scratch.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup, costs, and licensing has been that pricing in general has always been very competitive. We do go to market every time we do a refresh; that's one of the things we have to compare with our competitors. We deal with Dell direct, so it's very competitive.

    Which other solutions did I evaluate?

    The vendors I have considered include HP; we look at NetApp, and really any other player, but normally it's HP, NetApp, and Dell.

    What other advice do I have?

    The primary reasons I went with Dell PowerEdge R-Series over all of these competitors include sitting down with Dell, explaining my use case, and discussing the issues I've had in the past with other vendors or other hardware, leading to an agreement on a template for all our production facilities. I would rate Dell PowerEdge R-Series a 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 19, 2025
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    Assistant General Manager at a comms service provider with 501-1,000 employees
    Real User
    Top 20
    Jan 14, 2026
    High‑speed simulations have reduced downtime and now streamline automotive brake analysis
    Pros and Cons
    • "Dell PowerEdge R-Series has positively impacted my organization by making simulations easier and faster, reducing the solution solving time and the project delivery time, as well as the cycle time."

      What is our primary use case?

      I use Dell PowerEdge R-Series for CAE simulations, specifically for automotive CAE simulations. Currently, I am running brake system simulations on Dell PowerEdge servers.

      What is most valuable?

      The best features in Dell PowerEdge R-Series include the speed and accuracy of the solution. Dell PowerEdge R-Series has positively impacted my organization by making simulations easier and faster, reducing the solution solving time and the project delivery time, as well as the cycle time.

      It helped me to reduce unplanned production downtime. The downtime has been reduced by 70% to 80%.

      What needs improvement?

      I am not the right person to talk about improvements for Dell PowerEdge R-Series because I am not related to the networking aspect; I am related to CAE. At my end, everything looks good for me.

      In future updates, I would like to see better AI functionality in Dell PowerEdge R-Series product.

      For how long have I used the solution?

      I have been working with Dell PowerEdge R-Series rack servers for a total of five years.

      How are customer service and support?

      The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any failures occur. Recently, I faced an issue, and they replaced the part within 24 hours.

      How would you rate customer service and support?

      Negative

      How was the initial setup?

      Deploying the product with Dell PowerEdge R-Series is quite easy.

      The time required for deployment of Dell PowerEdge R-Series depends on the model size and the problem size; it is not a fixed time, generally taking a couple of hours, from one day to seven days.

      What about the implementation team?

      The product was deployed in-house with the help of a third party. Two engineers are needed to deploy Dell PowerEdge R-Series solution.

      What was our ROI?

      If a colleague is considering running AI workloads on Dell PowerEdge R-Series, I would say if they are concerned about the cost, they should not worry because it is saving much. I did an analysis for the return on investment, and within one and a half years, I am getting a return on investment by saving the time.

      Dell PowerEdge R-Series provides a return on investment in the long run; within one and a half years, it can be achieved, as per my analysis.

      What other advice do I have?

      I have not yet run AI workloads on my Dell PowerEdge R-Series servers.

      I do not have any colleague who can also share an opinion on Dell PowerEdge R-Series rack servers for now.

      My review rating for Dell PowerEdge R-Series is 10.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jan 14, 2026
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      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
      Updated: January 2026
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.