No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer2707662 - PeerSpot reviewer
Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Top 20
May 22, 2025
We get excellent support and configuration flexibility to do things based on the use case
Pros and Cons
  • "I find the flexibility of the build-out in Dell PowerEdge Rack Servers very valuable because we can do different things based on the use case. This flexibility is highlighted by being able to reduce CPU count, RAM count, and the number of drives depending on the site's importance."
  • "Dell PowerEdge Rack Servers scale very well with the growing needs of my company."
  • "Power consumption is probably on everyone's top of mind regarding Dell PowerEdge Rack Servers; they use a lot of power and create a lot of heat. Also, the noise levels are pretty high, though I'm not sure if there's anything that can be done about it."

What is our primary use case?

We use them as cluster nodes for virtualization purposes.

What is most valuable?

I find the flexibility of the build-out in Dell PowerEdge Rack Servers very valuable because we can do different things based on the use case. This flexibility is highlighted by being able to reduce CPU count, RAM count, and the number of drives depending on the site's importance. Additionally, using Dell PowerEdge Rack Servers exclusively provides a single source for replacements, assistance, and support. We have a good partnership with our distributor. We've got really good support with them.

What needs improvement?

Power consumption is probably on everyone's top of mind regarding Dell PowerEdge Rack Servers; they use a lot of power and create a lot of heat. Also, the noise levels are pretty high, though I'm not sure if there's anything that can be done about it. It'd be nice to get the volume down so that we can use these a little bit more frequently in other use cases where there's maybe a nearby office environment.

One thing that might be a little bit of an improvement is the faceplates. It can't be that expensive to have the LCD screen on all faceplates. We've gotten into this situation where we didn't have the faceplates. We like them. We buy them, but they don't come with the LCD screen. We then have to rebuy those, so it would be nice to have that standardized across the fleet because it can't cost that much more.

For how long have I used the solution?

I personally have been using or working with Dell PowerEdge Rack Servers for about two years.

Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

What do I think about the stability of the solution?

They have been rock solid for us; we haven't had power supply failures. The drives seem to be the area of most concern, but if we look at the MTBFs on them, they're above industry standard. We don't have a huge install base, so we're not really that good at evaluating that, but drive improvement is definitely something we could look at for the future. We talked to them about some opportunities to test some of their stuff in our lab environment.

What do I think about the scalability of the solution?

Our organization has more than 6,000 people. Dell PowerEdge Rack Servers scale very well with the growing needs of my company. For our current use case, it's very good, and some of the improvements we've seen in storage density and power efficiency gains will only help us.

How are customer service and support?

It has been good. I'd rate them at least a nine out of ten. There was a little hiccup where they sent one of our drives to a location that doesn’t exist anymore, but we don't know exactly why it went there. We might have to check with our account holders that all of our addresses have been updated and get a bit more contact on some of the things that we don't really review as often as we possibly should.

How was the initial setup?

Everything worked really smoothly. They're easy to rack, and I love the rack systems as they are very easy to use and to move. We do a lot of moving of equipment, and having that ability is really good. We encourage them to continue to keep their racking systems the same and include them in the purchase. That's really big and helpful.

Which other solutions did I evaluate?

It was before my time, but even now, we're always looking because we have to make sure that we are not vendor locked and missing opportunities. HPE is another big example of something that we would look at. I'm not sure if we are looking at anything else, but we have been looking at the ruggedized version of Dell's product line, including both the XR and some new ones we saw at the conference, which we're going to maybe talk to our vendor about having some demos done for us.

In comparisons between HPE and Dell PowerEdge Rack Servers, support really stands out; it's been a little more difficult because our enterprise side of the house is HPE primarily. I don't know if that's a function of HPE or our company's relationship, but Dell, being our sole source through our distributor, has provided us with very good support and response.

What other advice do I have?

The performance metric or benchmark we use to measure success is whether it works. If it's not working, then we have bigger problems. Dell has just been very helpful. We don't have a lot of maintenance that we have to worry about. We have the occasional failure of a drive, but the response time is incredible. We're pretty happy with the product.

My advice for any other company considering Dell PowerEdge Rack Servers is that the proof is in the execution: just buy them. You can either go based on a salesman's word or just buy some and use them, and you're going to be pleasantly surprised.

I would rate Dell PowerEdge Rack Servers a nine out of ten. They're on the right track. They're asking the right questions, and we'll keep working with them to try and make everything as good as it can be.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product manager at a comms service provider with 1,001-5,000 employees
Real User
Top 10
Jan 22, 2025
Achieves resilient performance with significant downtime reduction
Pros and Cons
  • "Dell PowerEdge Rack Servers have helped reduce our downtime by a lot."
  • "The solution can be improved in terms of firmware backward supportability. With the sixteenth generation servers I am using, slightly older kernels and drivers are not supported."

What is our primary use case?

I use the solution primarily for software-defined networking, and there are some AI workloads present as well. We started last year, but previously, it was mostly about software-defined networking and private clouds. We mainly used OpenStack. These are the main use cases I run with PowerEdge.

It's quite good at handling diverse applications. I don't have any complaints about that. It's very smooth.

How has it helped my organization?

We have not experienced any security incidents or vulnerabilities with PowerEdge Servers.

Dell PowerEdge has reduced operational overheads in terms of support and operations build.

What is most valuable?

I am a fan of its ability to handle the evolving needs of high-performance workloads. It's very demanding. I mostly use it with a CPU load of nearly eighty to ninety percent, with workloads where we take the maximum output from the servers on the cloud. It has been sustainable and reliable in terms of compute.

Dell PowerEdge Rack Servers have helped reduce our downtime by a lot. The production downtimes are mostly planned. My system is designed in a resilient way, but with PowerEdge Servers, I don't need a one-to-one ratio redundancy, which leads to about eighty percent downtime reduction. It has also reduced operational overheads related to support and operations.

I like that it is stable. Things become very difficult over time when you increase the security. In Dell's case, it is very stable, and I like that it's very process-oriented.

The security is on par to the global standard. We always get market standard security. Upgrades run smoothly and seemlessly.

Their biggest strength is their stability under heavy workloads and their long term reliability. I don't think they have any weaknesses. 

What needs improvement?

The solution can be improved in terms of firmware backward supportability. With the sixteenth generation servers I am using, slightly older kernels and drivers are not supported. I have to use the latest OS because the drivers and particular support are not there. 

The rack port supportability for the latest PowerEdge servers is not great. Until the fourteenth generation, I never faced this issue. From the fifteenth and sixteenth generations, this issue has started occurring. 

These servers are not very adaptive to the multiple GPU model. I can insert at most two GPUs. While the Dell server in terms of compute is capable of handling multiples, the physical design does not allow more in terms of placement space.

For how long have I used the solution?

I have used the solution for the last six years.

What do I think about the stability of the solution?

The stability is quite good. I have no complaints about it as it is very smooth.

What do I think about the scalability of the solution?

The scalability of the solution is very easy. The process is seamless.

How are customer service and support?

The customer service was good in certain aspects, but I mostly had services where things became complex because of the software-defined networking applications. They use things differently, so I have to consult first and make arrangements. Designing and all those parts take time, so customer service can be improved in terms of timing.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Cisco, HP, and Supermicro in the past. PowerEdge was not originally selected for stability and hardware compatibility,

What about the implementation team?

We use Dell deployment services for the storage solutions, not for PowerEdge.

What was our ROI?

There is a return on investment because I have been using them for the last four or five years. ROI is there, but it's a complex assessment when considering the return on investment from the hardware. It's part of a complete solution where I would assess this aspect.

What's my experience with pricing, setup cost, and licensing?

The total cost of ownership for support and operations has reduced significantly. In terms of stability, I seldom encounter support cases or operational costs. They have been stable and running for years without performance downtime or significant disc failures, providing me an edge in operational and support costs.

What other advice do I have?

My advice to anybody considering Dell PowerEdge is to check the new ranges which are more adaptive towards AI. The R750 and R760 are general-purpose servers, so they need to look into AI-specific servers where more GPUs can be incorporated. On PowerEdge Servers specifically, the benefits are clear. I would rate them nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
July 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
reviewer1569447 - PeerSpot reviewer
Manager, at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
Apr 29, 2026
Reliable servers have boosted application performance and minimized downtime for critical workloads
Pros and Cons
  • "Dell PowerEdge R-Series has positively impacted my organization by increasing the overall performance and minimizing the overall downtime."
  • "Its scalability is good up to certain limits, but if more computing is required as per the business plan, we will need to switch to another model."

What is our primary use case?

My main use case for Dell PowerEdge R-Series is for application servers. I use Dell PowerEdge R-Series for installing application servers. I am currently running file servers as well as the PLM infrastructure on Dell PowerEdge servers because those workloads are specifically needed.

What is most valuable?

Dell PowerEdge R-Series offers great performance as well as a redundant power supply and good computing performance. The great performance stands out for me due to both speed and reliability, which are required for a good infrastructure.

Dell PowerEdge R-Series is a really stable product that meets our current and future computing requirements by adding computing parts such as increasing the RAM or the cores, so we don't need to replace the overall hardware.

Dell PowerEdge R-Series has positively impacted my organization by increasing the overall performance and minimizing the overall downtime. It has helped minimize issues by making management much easier, and the spares are proactively provided by the OEMs, which is great support from the OEM.

What needs improvement?

I think Dell PowerEdge R-Series should be continued as is; the service part and the hardware quality are good, but the only improvement needed is in the cooling effect. If overall weight could be minimized for the servers, that would be an additional benefit.

For how long have I used the solution?

I have been working in my current field for twenty years.

What do I think about the stability of the solution?

Dell PowerEdge R-Series is stable. The server has a much stable architecture and the support part is also good, and overall, the device life is also good.

What do I think about the scalability of the solution?

Its scalability is good up to certain limits, but if more computing is required as per the business plan, we will need to switch to another model.

How are customer service and support?

The customer support for Dell PowerEdge R-Series is good.

Which solution did I use previously and why did I switch?

Previously, I used Lenovo, but it didn't have that much overall device life, which is why I switched over.

What was our ROI?

I have seen a return on investment as it is overall cost-effective while providing good performance, which enhances the overall user experience.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it is actually a little bit ten percent premium compared to the market, but it's acceptable.

Which other solutions did I evaluate?

Before choosing Dell PowerEdge R-Series, I evaluated other options such as Lenovo and HP.

What other advice do I have?

My advice to others looking into using Dell PowerEdge R-Series is that it is overall cost-effective with good performance and great life. I would rate this product an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 29, 2026
Flag as inappropriate
PeerSpot user
Alex Sawa - PeerSpot reviewer
Solutions Architect at Netwitz Sdn Bhd
Reseller
Top 5
Apr 7, 2026
Long-term deployment has delivered responsive support and reliable performance for enterprises
Pros and Cons
  • "Dell PowerEdge R-Series is a scalable solution that is always up to date with the latest processor, memories, and all that, especially when a customer requires the latest technology for maximum performance."
  • "Dell PowerEdge R-Series could learn from its competitors about support response and also in terms of hardware stability, resiliency, and sustainability in the long run."

What is our primary use case?

I have experience with VxRail and other Dell products. I am working with multiple Dell solutions now, including VxRail and server storage. I am working with Dell PowerEdge.

What is most valuable?

I normally deal with Dell PowerEdge R-Series. Everything is good regarding my experience with Dell PowerEdge R-Series. In Dell PowerEdge R-Series, there is nothing special that stands out, as it basically provides the compute power. One thing good is the support from them, as the part replacement support is quite responsive.

I would rate their technical support from one to ten as eight or nine. I usually recommend Dell PowerEdge R-Series for enterprise companies, even though most of the enterprise SMB or SME are using Dell servers as well. Dell PowerEdge R-Series is a scalable solution that is always up to date with the latest processor, memories, and all that, especially when a customer requires the latest technology for maximum performance. I can see that Dell is one of the vendors that always comes with the latest CPU releases from Intel or even AMD.

What needs improvement?

Dell PowerEdge R-Series could learn from its competitors about support response and also in terms of hardware stability, resiliency, and sustainability in the long run.

For how long have I used the solution?

It has been many years since I have been dealing with Dell PowerEdge R-Series, as I am the reseller of it.

What do I think about the stability of the solution?

I am not aware of any stability issues as of now. Dell PowerEdge R-Series does not play a role in my customers' AI initiatives.

What do I think about the scalability of the solution?

The implementation of Dell PowerEdge R-Series is easy to deploy.

How are customer service and support?

One thing good is the support from them, as the part replacement support is quite responsive. I would rate their technical support from one to ten as eight or nine.

What's my experience with pricing, setup cost, and licensing?

As for the pricing, I would say it is competitive. All the hardware prices are quite high today.

Which other solutions did I evaluate?

I definitely see good competition to Dell PowerEdge R-Series now, especially from those China brands.

What other advice do I have?

I do not have a comment on what additional features would make it closer to ten, but perhaps making the price more competitive would help. I would rate this review a 9.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Apr 7, 2026
Flag as inappropriate
PeerSpot user
Aqib Butt - PeerSpot reviewer
Enterprise Solution Manager at a tech services company with 201-500 employees
Real User
Top 5
Jul 17, 2025
Reduces power consumption and serves our customers' needs effectively
Pros and Cons
  • "Dell PowerEdge Rack Servers have been a cornerstone of our infrastructure portfolio, allowing us to enhance service quality, increase business agility and expand our enterprise client base with confidence."
  • "Regarding improvements to the Dell PowerEdge Rack Servers, increasing the number of disk bays to provide more storage solutions is essential."

What is our primary use case?

Our primary use case for Dell PowerEdge Rack Servers is to deliver robust, scalable infrastructure solutions tailored for virtualization, private cloud and AI-driven workloads.

How has it helped my organization?

Dell PowerEdge Rack Servers have been a cornerstone of our infrastructure portfolio, allowing us to enhance service quality, increase business agility and expand our enterprise client base with confidence.

What is most valuable?

The most valuable features of Dell PowerEdge Rack Servers, from our perspective as an enterprise solution provider, include:

iDRAC (Integrated Dell Remote Access Controller)

Scalability & Modular Design

OpenManage Enterprise Suite

Security Features

High Efficiency Power & Thermal Design

ProSupport & Deployment Services

These features collectively enable us to deliver high-availability, cost-efficient and secure solutions that meet diverse customer demands, from SMBs to large enterprises.

What needs improvement?

While Dell PowerEdge Rack Servers are among the most reliable and versatile in the market, there are a few areas where improvements and feature additions could further enhance their value:

Areas for Improvement
Firmware Update Coordination
Enhanced GPU & AI Workload Support in Mid-range Models
Noise Levels in Smaller Environments
Greater Native Support for Open-Source Tools

Suggested Features for Future Releases
AI-Powered Predictive Maintenance
Edge-Optimized Models with Compact Form Factor
Improved Integration with Multi-Cloud Platforms

Dell PowerEdge Rack Servers are enterprise-grade and trusted, but continued focus on edge workloads, open-source compatibility and smarter automation features will help Dell stay ahead in a rapidly evolving infrastructure landscape.

For how long have I used the solution?

As a Dell Technologies Partner and Enterprise Solution Provider, we have been working with Dell PowerEdge Rack Servers for over a decade. Throughout this period, we’ve deployed, configured and supported PowerEdge solutions across a wide range of industry verticals including government, finance, healthcare, education, and manufacturing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director, Information Technology at TEXAS PROPERTY AND CASUALTY INSURANCE GUARANTY ASSOCIATION
Real User
Top 20
May 20, 2025
Unlock exceptional data management with unmatched resilience and support
Pros and Cons
  • "The solution deserves a rating of 10 out of 10."
  • "The only challenge we have with the product is keeping it in line with VMware, knowing that VMware has now gone with a different provider."

What is our primary use case?

We use Dell PowerEdge Rack Servers to manage all of our data. We have a lot of data that comes in. We're from the insurance industry, so we've managed data for 30 plus years of claimants who need to file claims for insurance for their property and homes. That needs a system that's robust, reliable, and secure. We looked at high availability servers by getting Dell PowerEdge Rack Servers.

What is most valuable?

The benefits of Dell PowerEdge Rack Servers are its resilience, cost-effectiveness, and easy manageability. Our IT professionals are quite familiar with the technology, and we receive great customer support as well. We appreciate the resiliency because we can spread out our load of service between three hosts. That gives us redundancy if we need to do maintenance, or if we have an issue with any of the memory or hard drives in any of the servers. The storage itself is built with plenty of RAID, which means that data corruption and data loss are reduced significantly.

It has benefited us by eliminating downtime. Our servers have been resilient, and we've been able to do maintenance without any issues. We have truly not had any downtime on the infrastructure at all, whereas before we implemented this resilience, there were occasional downtimes that the organization needed to deal with.

What needs improvement?

The only challenge we have with the product is keeping it in line with VMware, knowing that VMware has now gone with a different provider. We're in this race with the software versus hardware compatibility. With Dell PowerEdge Rack Servers, we knew where we stood with some of the parts. 

Licensing is also an issue, as we don't know what the costs are, what licenses we have, and whether the pricing will change. There's no transparency in what's happening or how our support works with VMware. They could improve by coming back and managing, maintaining it with a periodic check. For instance, after installation, they could return a year later to verify we're still applying best practices.

For how long have I used the solution?

We have been using this particular solution for about four years.

What do I think about the stability of the solution?

We have been able to do maintenance without any issues. We have truly not had any downtime on the infrastructure at all, whereas before we implemented this resilience, there were occasional downtimes that the organization needed to deal with.

What do I think about the scalability of the solution?

The system has provided operational success by eliminating downtime. The resilience is really the key part that we focused on. If we want to enhance our services, the support has been great. We bought our product with scaling involved, and we've been scaling it up anytime we've needed more storage. The price point for Dell PowerEdge Rack Servers is easily configurable. You can have a small business to an enterprise level, depending on what you want to build it with. This makes it easy because we can buy something and scale it up to a larger business if we grow.

How are customer service and support?

With Dell PowerEdge Rack Servers, there is no one better in the industry for tech support service. I can vouch for having experiences working with other companies that have had different technologies and different support, and working with them is a completely different experience than working with Dell. That's what separates Dell from the other competitors. The Dell support is far better than anyone I've experienced.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were required by our organization to have three reviews of competitors, and Dell PowerEdge Rack Servers came out ahead. HPE was one of them, and the third may have been Cisco UCS options. It was all standard, standalone servers per solution. That led us to go into the virtual environment.

How was the initial setup?

It's easy to manage Dell PowerEdge Rack Servers because Dell makes it straightforward. The interfaces from the different storage and servers that we've used haven't changed too much. The deployment services we get in the beginning mean that we are onboarded quite effectively to the point that we can self-serve.

What other advice do I have?

The solution deserves a rating of 10 out of 10. It's really that good. The Dell support is far better than anyone I've experienced. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hariraj Chauhan - PeerSpot reviewer
Manager, Regions Information Technology Security at a computer software company with 10,001+ employees
Real User
Top 20
Jan 23, 2025
Robust and secure servers with excellent service
Pros and Cons
  • "We are very satisfied with Dell in terms of servers and service. We are happy with Dell servers. They are aligned with our services. They are robust."
  • "I would rate Dell PowerEdge Rack Servers a ten out of ten."
  • "When interacting with customer support, it defaults to Arabic because of our region. However, most of the experts here are not familiar with Arabic. We would like English as an alternative language for easy interaction."
  • "After the expiration of support, it is sometimes challenging to find parts like hard drives, especially for obsolete models."

What is our primary use case?

We have a production setup in a factory for some of our services. The server can be a database server, file server, or even the Active Directory. We have multiple applications running on these servers, and we are very satisfied with these servers.

We are mostly using the 600 series.

How has it helped my organization?

Dell is certainly innovating. With the latest servers and technologies, I believe they are well aligned with the current need for AI solutions and the market demand.

We receive regular firmware updates ensuring security. We are quite satisfied with the updates and security. Dell also offers the Dell Assist feature which automatically keeps updating to the latest version available on the Dell website.

We have not experienced any security incidents or vulnerabilities with these servers.

These servers have been robust throughout their lifespan of five years, but I have observed that they work well even beyond that. Some companies continue using models that are expired because they have no reason to replace them based on the expiry date of the hardware.

Dell PowerEdge Rack Servers have had a positive impact on our organization's sustainability goals. We are very satisfied with these servers as well as with their service. Good service has a big impact on the product as well. If you have a good product but do not get good service, it creates a negative experience. Both need to be there.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime by about 25%.

OpenManage console has an excellent user interface to configure and use servers effectively. It is a nice tool, but we are not utilizing it much. My understanding is that it is going to be discontinued.

What is most valuable?

We are very satisfied with Dell in terms of servers and service. We are happy with Dell servers. They are aligned with our services. They are robust. So far, we have found Dell to be the best vendor. Everything works fine and upgrades are also timely. They are also always innovating.

What needs improvement?

When interacting with customer support, it defaults to Arabic because of our region. However, most of the experts here are not familiar with Arabic. We would like English as an alternative language for easy interaction. 

Additionally, after the expiration of support, it is sometimes challenging to find parts like hard drives, especially for obsolete models. 

They are moving from OMSA to iDRAC, but iDRAC is complex, requiring additional plugin tools. These requirements make it a bit complicated. Other vendors are better in this aspect. They should provide a better way of access.

For how long have I used the solution?

I have been with my company for nine years, and we have been using Dell PowerEdge Servers since then.

What do I think about the stability of the solution?

It is robust and flexible. It continues to work with the same performance even after the end of support.

It works well and does not need much downtime for maintenance. There is a feature to update the server while it is running, so there is no need to restart. It improves production performance.

What do I think about the scalability of the solution?

It is quite easy to scale. It has impacted the flexibility of our operations in a good way.

How are customer service and support?

We are very satisfied with the professional support. The language support can be better. Other than that, it is good. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been using Dell for more than 15 years. We initially used IBM and then HP for a short period. HP had some service issues, which led us to move back to Dell. We chose Dell because of the service and robustness of the server.

How was the initial setup?

Deployment is quite easy with Dell because it has a life cycle feature. This single module helps in configuration from the initial phase. That is one of the best features.

What about the implementation team?

We have an in-house team for deployment. We mainly rely on partners for purchases, but we have technical experts within our organization.

What was our ROI?

The ROI of Dell PowerEdge Rack Servers is quite good. If rated out of five, I would say four.

It is hard to measure the total cost of ownership because we have a distributed environment. We have multiple offices and the budget is split.

What other advice do I have?

We are at an entry level in terms of using AI. We are looking into automating things and making our process more efficient. We have not run any AI workloads on Dell PowerEdge servers. Data security is our main concern when it comes to AI. For implementing AI, we need to consider the security and auditing aspects. 

I would rate Dell PowerEdge Rack Servers a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2843835 - PeerSpot reviewer
System and network engineer at a outsourcing company with 51-200 employees
Real User
Top 20
May 20, 2026
Reliable servers have supported long‑term private cloud and storage clusters for critical workloads
Pros and Cons
  • "Dell PowerEdge R-Series is one of the best platforms that I have in my data centers, the most reliable."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is to use it as standalone servers but also as part of some clusters. I have some OpenStack private cloud deployed on them and some Ceph software-defined storage deployed on them.

    In my OpenStack private cloud, I am using Dell PowerEdge R-Series servers to run the Ceph software-defined platform. Basically, every node is part of the clusters. It exposes the hardware, the storage part and you can add it to the cluster and create the pools of storage based on the disk types, for example, HDDs or SSDs or NVMEs. Those storage pools are then exposed using the Ceph platform to the consumers using some specific protocols, for example, iSCSI or even with Ceph's own tools as RBDs, block storage. That block storage is used also as a storage backend for the OpenStack platform. So basically, when I want to deploy some IaaS, some virtual machines and services on top of them, the VMs get the storage via Ceph platform from those Dell PowerEdge R-Series servers.

    What is most valuable?

    I just want to emphasize that I do enjoy working with the iDRACs because I think it's one of the best ways to manage the server out there, comparing to other vendors. It's one of the best ways to manage the server using the iDRAC and the whole feature set around that.

    The best features Dell PowerEdge R-Series offers start with the simple KVM interface, console, through the specific configuration on the BIOS level, on the network cards level, on the power supplies, on the performance mode or balanced mode.

    The reliability of Dell PowerEdge R-Series has positively affected my operations because we use one of the Dell PowerEdge R-Series servers as a main router for our connectivity to the internet. If that goes down, basically the whole network goes down. I have managed to keep it up without any problems in the last ten years or so.

    Dell PowerEdge R-Series is one of the best platforms that I have in my data centers, the most reliable. I didn't have any single failure. I have some disk failures, but that's about it. So I have servers that are in production since 2010, for example.

    For how long have I used the solution?

    I have been working in my current field since 2013.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series is stable.

    What do I think about the scalability of the solution?

    I cannot say much about Dell PowerEdge R-Series's scalability. I don't really know what to say.

    How are customer service and support?

    My experience with customer support is great. I didn't have that much interaction with them because everything worked great. When I need those people, they were helpful.

    Which solution did I use previously and why did I switch?

    I previously used different solutions based on the fundings. I have a lot of different vendors in my setup. I do prefer the Dell ones when I am able to secure the pricing.

    I evaluated Supermicro and Cisco and HP before choosing Dell PowerEdge R-Series.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing is great. It was really great because I managed to get good pricing and outcompete some other vendors.

    What about the implementation team?

    I did not use Dell deployment services, an integrator, reseller, or consultant for the deployment. I have an ongoing project right now, but I cannot say more about it because it just started.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is great. It was really great because I managed to get good pricing and outcompete some other vendors.

    Which other solutions did I evaluate?

    I evaluated Supermicro and Cisco and HP before choosing Dell PowerEdge R-Series.

    What other advice do I have?

    On a scale from 1 to 10, I would rate Dell's professional services or technical support for this solution about eight. It's not 10 because I had some issues around the scheduling part, but they did a great job in the end.

    My advice to others looking into using Dell PowerEdge R-Series is to go on. You cannot fail with them. I would rate this review a 10 out of 10.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 20, 2026
    Flag as inappropriate
    PeerSpot user
    Manfred Reichard - PeerSpot reviewer
    Senior Customer Solution Architect at Vodafone
    Real User
    Top 20
    Nov 26, 2025
    Reliable infrastructure has supported long-term ai-driven data analysis and automated edge workloads
    Pros and Cons
    • "The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors."
    • "There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback."

    What is our primary use case?

    Dell PowerEdge R-Series plays a role in my company's AI initiatives. For example, it is involved in AI-driven data analysis and automation like edge computing.

    What is most valuable?

    I don't find specific features of Dell PowerEdge R-Series particularly valuable, and I have no comment on that. The improvement Dell PowerEdge R-Series has brought to my company is reliability.

    What needs improvement?

    I have no comment on which areas Dell PowerEdge R-Series could still be improved, as I don't know.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for 10 years or longer, starting at Vodafone with my current employer and having prior experience with it for 20 years at previous companies.

    What do I think about the stability of the solution?

    I am not aware of any crashes, downtime, or performance issues with Dell PowerEdge R-Series, as none are known.

    What do I think about the scalability of the solution?

    I can't say much about the expansion of applications with Dell PowerEdge R-Series, but it seems to be working quite well and it works.

    How are customer service and support?

    I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used a different solution before Dell PowerEdge R-Series in parallel, such as Hewlett Packard Enterprise, or HPE. We did switch to Dell PowerEdge R-Series, so it's moving more and more towards Dell rather than merely adding it.

    What was our ROI?

    I have not seen a return on investment because we don't use them until they stop working. Instead, we do a refresh when the systems reach end-of-support or even earlier since we work on end-customer projects. Internal IT handles it differently, and for end-customer projects, there is always a defined lifecycle—such as three years, four years, or longer. Then we do a hardware refresh, if necessary, or not. If the end customer no longer needs the infrastructure or desires something new, then it will be replaced.

    What other advice do I have?

    The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors. I consider the pricing and licensing of Dell PowerEdge R-Series to be at market standard. For Dell in general, I would rate it a nine on a scale from one to ten. The challenges regarding responsiveness occur because we submit it, and then it goes to the UK, where our contact person is, who then forwards it. It would be beneficial as a suggestion for improvement to have a portal where you simply enter the serial number to request support renewal or anything else via the workflow. I rate this review a nine out of ten overall.
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Nov 26, 2025
    Flag as inappropriate
    PeerSpot user
    Director Of IT at Star Kay White
    Real User
    Top 5
    May 20, 2025
    Supports our business growth and provides redundancy and reliability
    Pros and Cons
    • "My favorite features of Dell PowerEdge Rack Servers have been the redundancy and reliability."
    • "To improve Dell PowerEdge Rack Servers, I would like to see the return of the dedicated Hyper-V cluster storage product line that was discontinued, which I found to be a really nice product."
    • "The pricing of Dell PowerEdge Rack Servers has been a little problematic. It was sticker shock with our most recent purchase compared to the previous one, and there's a gap in pricing at our current level because what we do isn't very compute-intensive, resulting in a mismatch where we fit into an in-between category without an exact solution available."

    What is our primary use case?

    We've been using Dell PowerEdge Rack Servers for a long time, and they are really the workhorse behind the scenes for our business, whether it's documents or something else. In the past, it was our ERP system, our SQL Server, and nowadays, besides that, we also do some production technology stuff, some PLCs, some data collection, so Dell PowerEdge Rack Servers run all that technology behind our business.

    Our use case for Dell PowerEdge Rack Servers includes our SQL Server that runs our ERP system, as well as typical office tasks like Excel files, Word documents, and marketing materials; basically, typical file storage, and our PLC analytic systems that we run.

    How has it helped my organization?

    We've about 130 people in our organization. Dell PowerEdge Rack Servers have supported our growth. We've had tremendous growth, increasing probably by four times when I started, so Dell PowerEdge Rack Servers have been behind the scenes, enabling us to grow the business. When we started, we were a small business, and we've now grown into the medium business range. We use a lot of enterprise features that small businesses don't. It has been great that PowerEdge was there when we were a small business, and now that we are a medium-sized business, there is still a solution for us.

    What is most valuable?

    My favorite features of Dell PowerEdge Rack Servers have been the redundancy and reliability. The redundancy built into the system allows us to replace components like a hard drive without shutting the server down, and that has always been the best feature ever. 

    We've quadrupled in size since we started, which is a great story showing how PowerEdge servers have enabled that growth over the years.

    What needs improvement?

    To improve Dell PowerEdge Rack Servers, I would like to see the return of the dedicated Hyper-V cluster storage product line that was discontinued, which I found to be a really nice product. The beneficial aspect of that feature was that we could skip the PowerStore and just have the Dell PowerEdge Rack Servers alone, as they also served as storage, which helped us save money.

    For how long have I used the solution?

    We've been using Dell PowerEdge Rack Servers longer than I've been with the company. I've been with the company for 20 years, and we've been a PowerEdge customer since before.

    What do I think about the scalability of the solution?

    Dell PowerEdge Rack Servers have been able to scale with our growing needs. We've grown about four times compared to when I started, and as technology has advanced, so have we, with PowerEdge always providing a solution.

    How are customer service and support?

    I find Dell's customer service and technical support exceptional. All the support personnel have been very knowledgeable and quick to respond, making overall support great with the Dell PowerEdge Rack Servers and the enterprise products.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before Dell PowerEdge Rack Servers, I don't know what they were using.

    How was the initial setup?

    They are easy to deploy. Deploying Dell PowerEdge Rack Servers was made easier with ProDeploy; I've deployed servers in the past, but I prefer to focus on high-level stuff now, and having ProDeploy take care of the deployment was really helpful.

    What about the implementation team?

    It's just my team of three maintaining Dell PowerEdge Rack Servers.

    What was our ROI?

    We have seen a return on investment through the redundancy and reliability of Dell PowerEdge Rack Servers, which keep the technology running seamlessly in the background. My managers do not have to worry about it at all. As long as it keeps running, no one else in the company knows it's there, and that is the best testament to the product.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Dell PowerEdge Rack Servers has been a little problematic. It was sticker shock with our most recent purchase compared to the previous one, and there's a gap in pricing at our current level because what we do isn't very compute-intensive, resulting in a mismatch where we fit into an in-between category without an exact solution available. We don't need a lot of processor power or a lot of memory. We need a medium amount of those, but the solutions available are a little bit too large for us.

    Which other solutions did I evaluate?

    We have evaluated other solutions from time to time, but we use a lot of Dell products, so it's always made sense to go with Dell PowerEdge Rack Servers.

    What other advice do I have?

    With Dell PowerEdge Rack Servers, right-sizing the equipment is important. I've found that many IT people overestimate their needs in terms of compute and memory, so utilizing Dell's tool to determine current usage and discussing the company's trajectory with C-level executives helps in making informed decisions for future growth. I don't know the name of that tool off the top of my head, but all the Dell reps know it and recommend running it when purchasing new equipment.

    I would rate Dell PowerEdge Rack Servers a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.