Dell PowerEdge R-Series use cases are in a very classic area for virtualization.
IT Project Leader at Bickhardt Bau Aktiengesellschaft
Remote management has reduced rollout time and now supports efficient virtualization work
Pros and Cons
- "Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server."
- "Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes."
What is our primary use case?
What is most valuable?
The functions that I find most valuable are the good remote management of the systems, the simple BIOS, and the corresponding good support in the background.
The remote management and the support stood out to me in particular because it is significantly easier than with our old provider. The support in the background is significantly better and easier for us.
Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server.
What needs improvement?
Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes. It is a bit glitchy sometimes. The OpenManage Mobile App would be the area for improvement.
For how long have I used the solution?
I have been working in this field for six years already.
Buyer's Guide
Dell PowerEdge R-Series
March 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?
I would rate the stability and reliability as very good, and where there were hardware problems, they were quickly resolved with the corresponding support.
What do I think about the scalability of the solution?
I expanded or scaled it up by purchasing additional servers, and it worked smoothly. Everything went smoothly with the scaling process.
How are customer service and support?
I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a bit awkward, and you have to wait until you are in second-level support to get to the solution faster.
Which solution did I use previously and why did I switch?
Before that, I used another solution. That solution was Supermicro.
I switched because of problems with support and problems with server management; it was very cumbersome management.
What was our ROI?
I have seen a return on investment through Dell PowerEdge R-Series. In the end, I needed less working time for it and therefore saved time, costs, and money in the end as well, almost from the first use. I started right away.
What's my experience with pricing, setup cost, and licensing?
I think the prices or licensing of Dell PowerEdge R-Series is special, but just a different pricing structure compared to before. It is all fine. You should not let the list price scare you off because there are many discounts available. The list price is just a very rough guideline. That was different before.
Which other solutions did I evaluate?
I considered other options before going with Dell, and HP was also under discussion. In the end, Dell convinced us as a complete provider and a complete package.
What other advice do I have?
I give Dell PowerEdge R-Series an overall review rating of ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 23, 2025
Flag as inappropriateManager, Systems Security at a healthcare company with 501-1,000 employees
Reliability and Efficiency in Operational Success with Seamless Deployment
Pros and Cons
- "Dell PowerEdge Rack Servers support our growth and operational success as they are the backbone of our organization; they run our production site entirely, so we rely on Dell's equipment 100%."
What is our primary use case?
Our primary use case for Dell PowerEdge Rack Servers is for our primary production for VMware.
What is most valuable?
The features of Dell PowerEdge Rack Servers that I prefer the most include ease of use and being able to update it quickly and simply. Dell PowerEdge Rack Servers support our growth and operational success as they are the backbone of our organization; they run our production site entirely, so we rely on Dell's equipment 100%. They allow us the flexibility to right-size as needed without being a huge organization buying huge amounts of equipment.
What needs improvement?
I don't think of any additional features that could be included in the next release of Dell PowerEdge Rack Servers. I don't have any current pain points regarding Dell PowerEdge Rack Servers that I would want them to fix.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for about six years.
What do I think about the stability of the solution?
From using Dell PowerEdge Rack Servers, I have realized that it's reliable, and we don't have any issues with it as long as we keep it up to date with maintenance. Dell PowerEdge Rack Servers are reliable in terms of their stability, with minimal downtime and crashes.
What do I think about the scalability of the solution?
We have expanded usage of Dell PowerEdge Rack Servers as our organization grows, easily adding additional servers or different components such as hard drives, and the process is very smooth since it's minimal, plug and play, and it functions properly.
How are customer service and support?
I evaluate the support for Dell PowerEdge Rack Servers as good; I have never had any issues with support. I would give Dell PowerEdge Rack Servers a ten because they're always able to answer all the questions we have; they reach a solution no matter how long it takes, and they don't give up. We faced an issue during a data center move with Dell PowerEdge Rack Servers, but support helped us for about four hours and figured out that it was one virtual machine causing the problem, maintaining support through shift changes, which was fantastic.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I'm not sure if the organization was using another solution to address similar needs prior to Dell PowerEdge Rack Servers.
How was the initial setup?
Our experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers is positive, as our Dell account team helps us use our funds wisely, especially being a non-profit.
What about the implementation team?
I have been involved in the deployment of Dell PowerEdge Rack Servers in our organization.
What was our ROI?
I have seen a return on our investment with Dell PowerEdge Rack Servers, as they provide stability and efficiency; they allow the organization to do what it is set out to do, and without that, we wouldn't be able to survive.
What's my experience with pricing, setup cost, and licensing?
Our experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers is positive, as our Dell account team helps us use our funds wisely, especially being a non-profit.
Which other solutions did I evaluate?
We did not consider any other solutions before selecting Dell PowerEdge Rack Servers because we're a big Dell shop, and we were pretty loyal to Dell's equipment.
What other advice do I have?
Dell PowerEdge Rack Servers do not play a role in our organization's AI initiatives. I realize some time savings and efficiencies with Dell PowerEdge Rack Servers. I am not sure how much time we are saving by having Dell PowerEdge Rack Servers in our environment.
I can't think of anything more for Dell PowerEdge Rack Servers since we set it and forget it; we just keep up with maintenance, and it runs as it should. The deployment of Dell PowerEdge Rack Servers worked efficiently as it came ready to go with ESXi already loaded, making it almost plug-and-play.
I would rate Dell PowerEdge Rack Servers overall as an excellent solution because they are reliable, efficient, and available when we need them. On a scale of 1-10, I rate this solution a 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 21, 2025
Flag as inappropriateBuyer's Guide
Dell PowerEdge R-Series
March 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
Expert Iml at a government with 1,001-5,000 employees
Long-term rack deployment has improved operational efficiency and streamlined daily workloads
Pros and Cons
- "The biggest benefit I see from using Dell PowerEdge is the ease of use."
- "On the client side, the feedback about Dell PowerEdge is that it is always too expensive."
What is our primary use case?
Our primary use case involves leveraging Dell PowerEdge R-Series racks for long-term on-premises storage and infrastructure workloads.
How has it helped my organization?
The biggest benefit I see from using Dell PowerEdge is the ease of use. It is easy and fast to put into production.
What is most valuable?
It’s not about one specific feature, but the reliability and simplicity of the entire platform. We’ve gained efficiency in maintenance and operations, thanks to a robust system that is exceptionally fast to deploy and handles our workloads without issue.
What needs improvement?
At this stage, I don't see any necessary improvements for the Dell PowerEdge R-Series. It is a mature and well-complemented solution that handles our current workloads effectively. While I am not a power user myself, the system’s reliability means it consistently delivers without issue. Regarding future features, my current requirements are fully met, and I have received no contrary feedback from my broader technical team.
For how long have I used the solution?
I have been using Dell PowerEdge for approximately five or six years.
What do I think about the stability of the solution?
The Dell PowerEdge R-Series is stable; it manages our workloads with such reliability that I practically never need to think about it.
How are customer service and support?
I have used the support and technical customer service for Dell PowerEdge. There is no problem at the support level. I always open a case and I have always received a response in time and answer my questions.
How would you rate customer service and support?
Positive
How was the initial setup?
The only issue involves Dell's installation platform. The product registration website requires an excessive amount of information that is often unnecessary for the project. Additionally, the platform can be unreliable and does not always function correctly.
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
In the public sector, budget allocation is a matter of taxpayer responsibility. While Dell PowerEdge is a high-performance solution, its cost remains a significant challenge for public institutions funded by the state. We operate on fixed five-year cycles where we must balance technical requirements with strict fiscal constraints. This often forces us to make strategic concessions, opting for 'good enough' configurations to ensure we remain responsible stewards of public funds while still maintaining operational stability.
What other advice do I have?
My overall rating for this product is 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 31, 2025
Flag as inappropriateAssistant General Manager at Mobis
High‑speed simulations have reduced downtime and now streamline automotive brake analysis
Pros and Cons
- "Dell PowerEdge R-Series has positively impacted my organization by making simulations easier and faster, reducing the solution solving time and the project delivery time, as well as the cycle time."
What is our primary use case?
I use Dell PowerEdge R-Series for CAE simulations, specifically for automotive CAE simulations. Currently, I am running brake system simulations on Dell PowerEdge servers.
What is most valuable?
The best features in Dell PowerEdge R-Series include the speed and accuracy of the solution. Dell PowerEdge R-Series has positively impacted my organization by making simulations easier and faster, reducing the solution solving time and the project delivery time, as well as the cycle time.
It helped me to reduce unplanned production downtime. The downtime has been reduced by 70% to 80%.
What needs improvement?
I am not the right person to talk about improvements for Dell PowerEdge R-Series because I am not related to the networking aspect; I am related to CAE. At my end, everything looks good for me.
In future updates, I would like to see better AI functionality in Dell PowerEdge R-Series product.
For how long have I used the solution?
I have been working with Dell PowerEdge R-Series rack servers for a total of five years.
How are customer service and support?
The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any failures occur. Recently, I faced an issue, and they replaced the part within 24 hours.
How would you rate customer service and support?
Negative
How was the initial setup?
Deploying the product with Dell PowerEdge R-Series is quite easy.
The time required for deployment of Dell PowerEdge R-Series depends on the model size and the problem size; it is not a fixed time, generally taking a couple of hours, from one day to seven days.
What about the implementation team?
The product was deployed in-house with the help of a third party. Two engineers are needed to deploy Dell PowerEdge R-Series solution.
What was our ROI?
If a colleague is considering running AI workloads on Dell PowerEdge R-Series, I would say if they are concerned about the cost, they should not worry because it is saving much. I did an analysis for the return on investment, and within one and a half years, I am getting a return on investment by saving the time.
Dell PowerEdge R-Series provides a return on investment in the long run; within one and a half years, it can be achieved, as per my analysis.
What other advice do I have?
I have not yet run AI workloads on my Dell PowerEdge R-Series servers.
I do not have any colleague who can also share an opinion on Dell PowerEdge R-Series rack servers for now.
My review rating for Dell PowerEdge R-Series is 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 14, 2026
Flag as inappropriateHead of IT at a manufacturing company with 1,001-5,000 employees
Has supported critical production systems without disruption and allowed continuous growth
Pros and Cons
- "Dell PowerEdge R-Series is more than capable of supporting those systems, and that has been really important."
What is our primary use case?
My main use case for these solutions is for production and our data center. So essentially, at my site, we have two Dell PowerEdge R-Series, one PowerStore, and then we have a third Dell PowerEdge R-Series filled with disks as an on-site DR.
What is most valuable?
The benefits I have seen from using Dell PowerEdge R-Series specifically include scalability; it has allowed us to scale up when we need to. It also provides the throughput piece. We don't have to worry about our factory systems slowing down or coming to a halt. Dell PowerEdge R-Series is more than capable of supporting those systems, and that has been really important.
What needs improvement?
When it comes to how Dell PowerEdge R-Series can be improved, I honestly don't know as I'm not on the technical side anymore.
For how long have I used the solution?
I have been using rack servers for probably over the last seven to nine years.
What do I think about the stability of the solution?
I would describe the stability and reliability of Dell PowerEdge R-Series as never having an issue over the last seven to nine years; we've never had one issue with them.
What do I think about the scalability of the solution?
When it comes to scaling capabilities, scaling has always been absolutely fine. We've bought what we need with a scope to scale, and it has always met our requirements.
How are customer service and support?
I would rate support as very good; from a hardware monitoring point of view, if there's an issue, we get alerted about it. If there's a drive to be replaced, it's sent out with an engineer, and the engineers contact us to get it sorted. If there are issues with firmware or OS upgrades, we can get on to Dell, and they help us through.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using HP; they were okay and had done the job, but I think the storage that we put with them wasn't up to scratch.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup, costs, and licensing has been that pricing in general has always been very competitive. We do go to market every time we do a refresh; that's one of the things we have to compare with our competitors. We deal with Dell direct, so it's very competitive.
Which other solutions did I evaluate?
The vendors I have considered include HP; we look at NetApp, and really any other player, but normally it's HP, NetApp, and Dell.
What other advice do I have?
The primary reasons I went with Dell PowerEdge R-Series over all of these competitors include sitting down with Dell, explaining my use case, and discussing the issues I've had in the past with other vendors or other hardware, leading to an agreement on a template for all our production facilities. I would rate Dell PowerEdge R-Series a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 19, 2025
Flag as inappropriateChairman at Magnamious Systems Pvt. Ltd.
Effective management boosts productivity and business value
Pros and Cons
- "The price is competitive with Dell offering the best products available."
- "Dell PowerEdge Rack Servers are 100% stable and reliable."
- "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted."
- "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving."
What is our primary use case?
Most of the use cases for our customers are for AI. Nowadays everything is focused on AI, whereas previously it was for virtualization. Currently, everything is virtual regarding Dell PowerEdge Rack Servers.
How has it helped my organization?
Dell PowerEdge Rack Servers improve productivity and ultimately increase business value.
What is most valuable?
The most valuable feature of Dell PowerEdge Rack Servers is management. We can manage it effectively.
What needs improvement?
Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving. There is always scope for improvement.
For how long have I used the solution?
We have been selling Dell PowerEdge Rack Servers to our customers for quite some time, and performance-wise, it has been doing great.
What do I think about the stability of the solution?
Dell PowerEdge Rack Servers are 100% stable and reliable.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers scale with our customers' needs. We can implement horizontal scale-out by adding additional Dell PowerEdge Rack Servers.
How are customer service and support?
The customer service and tech support for Dell PowerEdge Rack Servers are the best.
I would rate the customer service and tech support for Dell PowerEdge Rack Servers nine, keeping one point for improvement.
How would you rate customer service and support?
Positive
What about the implementation team?
From a sales perspective regarding Dell PowerEdge Rack Servers, my team handles the hands-on implementation. According to my team, it is very easy to deploy Dell PowerEdge Rack Servers.
What was our ROI?
Some companies have seen return on investment within a year.
What's my experience with pricing, setup cost, and licensing?
The price is competitive with Dell offering the best products.
What other advice do I have?
From a management perspective, OpenManage is one of the best software solutions. Dell PowerEdge Rack Servers have been selling great.
I would rate this solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Engineer at a energy/utilities company with 5,001-10,000 employees
Remarkably stable and work well for our VMware clusters
Pros and Cons
- "We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running."
- "I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable."
- "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."
- "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."
What is our primary use case?
My current use case for Dell PowerEdge Rack Servers is as a node in a five-node VMware cluster.
What is most valuable?
We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running.
What needs improvement?
When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for at least five years.
What do I think about the stability of the solution?
I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable.
What do I think about the scalability of the solution?
We have more than 5,000 people in our organization. Dell PowerEdge Rack Servers scale for my company's needs. For the way that we are using Dell PowerEdge Rack Servers, we have more than enough resources to run the VMs that we have running on our clusters. We currently have about ten clusters, with plans to bring on another ten or so in the next four to five years.
How are customer service and support?
It's been great. We haven't had to call much, but I did have to call a couple of weeks ago, and the responsiveness was great. They sent out a replacement hard drive very quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It was before my time. I am not sure what we were using before Dell PowerEdge Rack Servers.
Which other solutions did I evaluate?
I have not evaluated any other solutions during my time using Dell PowerEdge Rack Servers; however, Broadcom's purchase of VMware has us on edge, so we might be looking at competitors in the near future.
In terms of our partnership, I feel Dell is partnering with us effectively, although there is a concern regarding the new owner of VMware. I am more concerned about the new licensing model and cost of VMware going forward, not the interoperability with Dell PowerEdge Rack Servers.
What other advice do I have?
For AI purposes, I see it being used for troubleshooting, where we gather all kinds of logs and monitor servers, software, and related items. I'd want to get it to a point where the AI could pinpoint where the issue is and maybe even resolve it.
I would rate Dell PowerEdge Rack Servers overall as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead Hosted Services at CompuGROUP Software GmbH
Reliable infrastructure has supported our virtualization and AI projects while strong support keeps operations running smoothly
Pros and Cons
- "Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great."
- "Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products."
What is our primary use case?
Dell PowerEdge R-Series 760 series and the 650XD series are owned by our organization.
We are involved in working with Dell PowerEdge R-Series in many ways, especially for virtualization software.
Dell PowerEdge R-Series does play a role in our company's AI initiatives. We also have AI-supported systems, for example in monitoring.
Dell in general plays a significant role in our operations. Dell PowerEdge R-Series, since we use it the most, clearly serves a critical function. We use it in many ways, and it is always helping us move forward.
What is most valuable?
The most valuable features of Dell PowerEdge R-Series are definitely iDRAC along with the Lifecycle Controller integration.
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.
In the area of update services as well as support, those are our main points where Dell PowerEdge R-Series has noticeably improved our business operations.
What needs improvement?
Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products. For example, we often have problems with Proxmox and Dell PowerEdge R-Series due to a bug. There could be some collaboration there.
At some point, we are lucky to have ProPlus support, which is really great. However, even they call it a day sometimes, and when you get into the follow-the-sun mode, there could be issues. We have had many discussions recently regarding another server about getting hard drive updates, and they suddenly said they were never installed. That is the point deduction.
For how long have I used the solution?
I have been using Dell PowerEdge R-Series for over six years.
What do I think about the stability of the solution?
We once had a problem with a defective RAM stick in Dell PowerEdge R-Series, but that was resolved quickly as well. It was more of a transport issue. Opening it up, pressing it back in, and restarting resulted in everything working perfectly again.
What do I think about the scalability of the solution?
Dell products, including Dell PowerEdge R-Series, grow with our needs. We are always taking on new challenges and Dell keeps up with us and always stands by our side.
How are customer service and support?
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.
On a scale of one to ten, I give support for Dell PowerEdge R-Series a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used several solutions from HPE before Dell PowerEdge R-Series, with which we were very dissatisfied. This dissatisfaction was mainly due to support.
How was the initial setup?
I was involved in the initial setup of Dell PowerEdge R-Series.
The initial setup of Dell PowerEdge R-Series went absolutely smoothly. We regularly install at least two to three servers a month, and we have never really had problems with that.
What other advice do I have?
I am not sure what distinguishes Dell PowerEdge R-Series itself, but in general I would definitely say Dell really stands out from other companies.
Pricing and licensing of Dell PowerEdge R-Series is a tough consideration. Pricing itself is good. I also appreciate the licensing because it is all-in-one, so you do not always have to buy extras. I find that good. However, the cooperation with certain products from Broadcom is currently very difficult.
Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great. Especially, for example, the rack rails. Even when working alone, you can install it by yourself and put the server in. That is definitely an advantage.
We switched to Dell PowerEdge R-Series because Dell could deliver to us faster and also had closer contact with us and could offer a better overall solution—the whole package.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 26, 2025
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