Name: Dell PowerProtect DP (IDPA)
Brand: Dell Technologies
Rating: 4.2 (18 reviews)

reviewer1278084

Pre-sale and Post-sale Engineer at a reseller with 201-500 employees

Feb 11, 2022

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We found the Turbo Boost Technology, compression, and duplication features helpful

Pros and Cons

"IDPA's best feature is Turbo Boost Technology. The compression and duplication features are excellent, too."
"IDPA's best feature is Turbo Boost Technology; the compression and duplication features are excellent, too."

"I would like to see integration with Dell EMC's Cloud Tier."
"I would like to see more options and features about Recovery from Dell EMC Cloud Tier"

What is our primary use case?

We use Dell IDPA for backup and disaster recovery.

What is most valuable?

IDPA's best feature is Turbo Boost Technology. The compression and duplication features are excellent, too.

What needs improvement?

I would like to see more options and features about Recovery from Dell EMC Cloud Tier

For how long have I used the solution?

I started using Dell EMC IDPA in the last year.

Buyer's Guide

Dell PowerProtect DP (IDPA)

May 2026

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What do I think about the stability of the solution?

Integrated Data Protection is stable.

What do I think about the scalability of the solution?

Integrated Data Protection has a lot of options for scalability.

How was the initial setup?

Setting up Integrated Data Protection was simple and easy, and deployment only took a few hours.

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license, and it's affordable.

What other advice do I have?

I rate Dell EMC Integrated Data Protection Appliance 10 out of 10.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer2256603

Commvault & EMC Networker, Avamar Backup Administrator at a tech services company with 51-200 employees

Aug 20, 2023

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Provides good scalability but its technical support services need improvement

Pros and Cons

"The product is easy to troubleshoot and store data."

"The product's index master feature needs improvement."

What is our primary use case?

We use Dell PowerProtect DP (IDPA) to back up and recover data of on-premises web applications.

What is most valuable?

The product is easy to troubleshoot and store data. It has a 99% success rate for data recovery.

What needs improvement?

The product's index master feature needs improvement. I encountered an issue while searching for a file name and had to manually do balancing and data recovery.

For how long have I used the solution?

We have been using Dell PowerProtect DP (IDPA) since 2021.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

The platform is super easy to scale.

How are customer service and support?

The technical support team needs to improve communication. We have to go through the same process from scratch whenever the issue is escalated to the next engineer. It becomes complicated to solve critical problems.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. It took us a month to complete due to changing control settings. Otherwise, it takes two weeks maximum and requires one engineer to execute the process.

However, the yearly upgrade is time-consuming and takes 12 hours. In case of any issues, it might take 24 hours.

What's my experience with pricing, setup cost, and licensing?

Compared to Commvault, IDPA is less expensive. It is a cost-effective solution. We purchase its yearly license. There are additional license costs involved to extend the capacity for maintenance.

What other advice do I have?

The product is suitable for medium-sized companies. For critical backups, you must make additional plans. It is a flawless solution. I rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.