What is our primary use case?
My use cases for Dell PowerProtect DP (IDPA) are mainly for backup and then recovery because that is what we propose to most of our high-end customers so that at the end of the day, they can integrate it with their VCRS.
As a partner, we have almost four or five customers making use of Dell PowerProtect DP (IDPA) at the moment.
How has it helped my organization?
The impact of it on my operations is that it is not my organization using it directly, but our customers make use of it, and all of them are giving a very good testimony about it.
In terms of operations, both the operation and daily management have been fantastic with Dell PowerProtect DP (IDPA). There has not been any issue or complaint from the end-user.
If there had been any issue or complaint from the end-user, that would have raised a ticket concerning that, but no issue or no complaint has occurred.
What is most valuable?
The biggest advantages of Dell PowerProtect DP (IDPA) that really stand out for me are that it is very easy to interact with, easy to implement, and then easy to manage.
The management aspect of it is one of the key reasons why most of the customers fell in love with it because it is very easy to manage and also to interact with.
When I speak about management, I mean the centralized management dashboard.
What needs improvement?
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost. In terms of the usage and also the management aspect of it, it has been great and fantastic.
The solution is quite expensive in this regard. That is what most of the customers say.
The solution is quite expensive, but when it comes to manageability or interaction with the solution, it is great.
If tomorrow brings the next release of Dell PowerProtect DP (IDPA), I would like to see some additional features included and some new functionalities. At the moment, the solution is great, so I do not know if there will be any additional functionality for the solution, but I would not mind. For now, it is acceptable.
Apart from price, I would say there are no other issues or areas for improvement other than cost. Only price could be slightly less.
For how long have I used the solution?
I can confirm that I have worked with IDPA for three to four years.
What do I think about the stability of the solution?
Regarding downtime, none of the customers has experienced any downtime. None of them has ever complained about downtime when it comes to Dell PowerProtect DP (IDPA).
The stability of the solution is very good, and it is also very scalable. Scalability is great here, and it achieves this without downtime.
Regarding reliability, I can say that it is very reliable and stable because we have done some kind of upgrade on the data domain before, and there are no issues, nothing in both production and general environments.
What do I think about the scalability of the solution?
The stability of the solution is very good, and it is also very scalable. Scalability is great here, and it achieves this without downtime.
How are customer service and support?
Regarding customer support from Dell, it has been fantastic and great from our end-user or from our customer. Anytime there is a concern or maybe there is an upgrade or patch or software upgrade, they have all been supportive. So it is great.
If I were to rate customer service from zero to ten points, I would give it ten out of ten.
Which solution did I use previously and why did I switch?
Before Dell or currently, I am not dealing with any similar products to Dell PowerProtect DP (IDPA).
How was the initial setup?
Implementation is easy, and the deployment process is straightforward.
To briefly describe the deployment process, starting from the hardware, if there is an external shelf that needed to be attached, we rack it and attach it to the controller, and then connect the power. After connecting the power, you power up the system.
We use the console to first connect before you go to the dashboard. After the dashboard, you now do the necessary configuration like slicing of the drives, how the customer wants the drives to be sliced, or how they want the storage to be provisioned based on their backup policy. From there, you can start managing the solution. If there is any patching to be done, we do the patches before the handover to the customer.
What about the implementation team?
In terms of operations, both the operation and daily management have been fantastic with Dell PowerProtect DP (IDPA).
What was our ROI?
Regarding return on investment with Dell PowerProtect DP (IDPA), I observe that the solution is stable.
I see it as both time-saving and money-saving.
The customer can assert that it is money-saving and time-saving, but they should be in the best position to give me an answer about the specific amount they have been able to save.
What's my experience with pricing, setup cost, and licensing?
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost. In terms of the usage and also the management aspect of it, it has been great and fantastic.
Which other solutions did I evaluate?
When comparing Dell PowerProtect DP (IDPA) to other similar tools on the market, I would say Dell is the one leading.
What other advice do I have?
If tomorrow brings the next release of Dell PowerProtect DP (IDPA), I would like to see some additional features included and some new functionalities. At the moment, the solution is great, so I do not know if there will be any additional functionality for the solution, but I would not mind. For now, it is acceptable.
I have given this review an overall rating of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?