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it_user1600719 - PeerSpot reviewer
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Real User
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
  • "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."

    What is our primary use case?

    I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.

    What is most valuable?

    The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files. 

    For how long have I used the solution?

    I have been using this solution for many years.

    What do I think about the stability of the solution?

    The solution is stable and reliable.

    Buyer's Guide
    Dropbox
    July 2025
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
    861,490 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    From what I have been using the solution for I have not had any issues with the scalability.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.

    What other advice do I have?

    I would recommend this solution to others.

    I rate dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Business Analyst at a tech services company with 1,001-5,000 employees
    Real User
    Easy to use option for Windows users and others
    Pros and Cons
    • "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
    • "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."

    What is most valuable?

    Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.

    What needs improvement?

    I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.

    Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.

    For how long have I used the solution?

    I use Dropbox two or three times a week.

    What do I think about the stability of the solution?

    I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.

    What do I think about the scalability of the solution?

    In my team, I think more than 10 people are using Dropbox - between 10 and 20.

    All of us use it as separate users but we share files. We don't use the professional package.

    How was the initial setup?

    There is no installation.

    Which other solutions did I evaluate?

    I evaluated Google Drive.

    What other advice do I have?

    I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software. 

    On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dropbox
    July 2025
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
    861,490 professionals have used our research since 2012.
    reviewer1575618 - PeerSpot reviewer
    Research and Teaching Assistant at a university with 1,001-5,000 employees
    Real User
    Free to use and easy to set up but needs more storage on the freemium tier
    Pros and Cons
    • "The initial setup was very easy."
    • "For us, storage is an issue. The free version is too small in terms of the amount of storage on offer."

    What is our primary use case?

    We primarily use the solution for data storage. I mostly use the solution to share files with others and to share files also with my phone. 

    I use the solution both at work and at home.

    What is most valuable?

    The sharing aspect of the solution is its most valuable aspect. It's very easy to share files across devices and with colleagues.

    The initial setup was very easy.

    The solution has been very stable so far.

    The solution has a tier that is free to use, and therefore it's very good for companies worried about costs.

    What needs improvement?

    For us, storage is an issue. The free version is too small in terms of the amount of storage on offer. They should make it a bit bigger for those on that tier.

    For how long have I used the solution?

    We've been using the solution for about five or so years. It's been a while. 

    What do I think about the stability of the solution?

    The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

    What do I think about the scalability of the solution?

    While our team of five or six uses the solution frequently, it's my understanding that the solution is widely used throughout the company as well. 

    Which solution did I use previously and why did I switch?

    I also use Google Drive. I prefer it, actually.

    How was the initial setup?

    The initial setup was not overly complex or difficult. It's easy. It's very straightforward. A company shouldn't have any issues dealing with the initial implementation.

    What's my experience with pricing, setup cost, and licensing?

    We are using the free version of the solution. While you can pay more for more storage space, we do not actually use the paid version, and therefore I can't speak to its aspects precisely.

    What other advice do I have?

    We are just customers and end-users. We don't actually even pay for the product. We have no relationship with Dropbox.

    I have the solution deployed on my laptop as well as the cloud. I use it in both places. 

    I would likely recommend other users check out Google's option and use that rather than Dropbox.

    I'd rate the solution at a seven out of ten overall. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Associate Partner at Inodev
    Real User
    Easy to use, stable, and trustworthy with good pricing, but needs better version control and integration user experience
    Pros and Cons
    • "One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy."
    • "File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."

    What is our primary use case?

    We use it for sharing files and folders with our clients. We are using its latest version.

    How has it helped my organization?

    DropBox aloows us to easily share folders and files with clients. Since is independent, clients that are not in windows can acces the files and sync quite easy.     

    What is most valuable?

    One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.

    What needs improvement?

    File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.

    Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.

    For how long have I used the solution?

    We have been using it for at least ten years in our company, but I have been using it for two years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    We have eight users who use this solution. We don't have any plans to increase its usage. We are planning to move to Microsoft SharePoint.

    How are customer service and technical support?

    We have used their support mostly for billing and licensing.

    Which solution did I use previously and why did I switch?

    We didn't use any other product previously.

    How was the initial setup?

    It is a cloud solution, so the setup is easy. The synchronization with the laptops and other devices is also quite good.

    What was our ROI?

    no exactly tangible, but it's positive.

    What's my experience with pricing, setup cost, and licensing?

    Its price is quite cheap. It is quite competitive.

    You just need to pay for the license. There are no additional costs.

    What other advice do I have?

    I would recommend this solution for those companies who are not using Office 365.

    I would rate Dropbox a six out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Principal Analyst at a tech services company with 1,001-5,000 employees
    Real User
    Control access levels and share documents quickly
    Pros and Cons
    • "Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination."
    • "The search could be made more intuitive."

    What is most valuable?

    The Dropbox feature I like the most is being able to control the level of access I want to give to different people within my team. The second feature that I like is the ability to quickly share multiple documents of different types with the team. Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination. 

    What needs improvement?

    It would be great to be able to have multiple files open within Dropbox without having to leave the file I'm currently using.

    The search could be made more intuitive. Right now, the search function works in a way that is very similar to the way it works on a laptop. Where you'll have a folder within a folder, etc. It would be a lot more intuitive if I could directly put in my link and restore destination rather than sharing the address of that folder.

    It would be good if Dropbox could account for grammatical errors as well in the search function. For example, if there is a mistake in the spelling I have put in, it should suggest a destination. 

    A better data reviver would also be great.

    For how long have I used the solution?

    I have been using this solution for seven months.

    What do I think about the stability of the solution?

    If a file is shared with me and I've never opened it, it won't upload it to the local drive. This is very inconvenient if my internet connection goes out. 

    What do I think about the scalability of the solution?

    We don't have a massive team size; the team is around 60 to 70 people. I've been able to share some files with all of them, while others I've only been able to share with only a few. 

    How are customer service and technical support?

    I have no experience with Dropbox's technical support. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Team Leader, Benchmarking at a tech services company with 1,001-5,000 employees
    Real User
    A stable, seamless, and secure product that provides the privacy that you are looking for and allows you to easily share files
    Pros and Cons
    • "It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that."
    • "We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions."

    What is our primary use case?

    It is my company's policy to use Dropbox to store all the official details. It is a central storage unit. All of our official files have to be invariably stored on Dropbox until now. However, going forward, we will be migrating to Microsoft Teams.

    What is most valuable?

    It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. 

    Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that.

    What needs improvement?

    We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. 

    With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions.

    For how long have I used the solution?

    I have been using this solution for nearly two years.

    What do I think about the stability of the solution?

    It is definitely stable.

    What do I think about the scalability of the solution?

    It is scalable. There is absolutely no issue in terms of scalability in Dropbox or Microsoft Teams. It all depends on the subscription that you have.

    Every member of the company uses Dropbox to save whatever files they are working on, and my company has around 3,000 employees. 

    How are customer service and technical support?

    I haven't had any issues, but with the added advantages that Microsoft Teams provides, our move to Microsoft Teams would be better for the employees.

    Which solution did I use previously and why did I switch?

    We were using Google Drive. We migrated to Dropbox five years ago, and we have been using it since then. We will be migrating to Microsoft Teams very soon.

    How was the initial setup?

    It is a cloud solution. There is no installation.

    What other advice do I have?

    We are migrating to Microsoft Teams, so we will not be using Dropbox three months down the line. I would recommend this solution, but it also depends on what is your end goal. If there is a lot of collaboration within files, not at the folder level, Dropbox serves the purpose. If you need to collaborate on a project on a higher level, Microsoft Teams is a better option. It also lets you do a lot of project planning. 

    I would rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Real User
    Integration with Microsoft Office synchronizes your documents so they are always current
    Pros and Cons
    • "I like the synchronization, and the integration with Microsoft Office is good."
    • "The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage."

    What is our primary use case?

    I use Dropbox for document and file sharing.

    I am more active now because I am using my personal storage to share project files.

    What is most valuable?

    I like the synchronization, and the integration with Microsoft Office is good. The synchronization is between your local storage and Dropbox. You can download a work file from the storage, work on it from your personal computer, and then you can save it.

    It's easy to work in Microsoft Office on your computer and to have the ability to load a document that updates to the storage. It's a good thing. For example, on the contrary, with Google Docs, you have to work inside of Google Docs to stay synchronized.

    What needs improvement?

    The file storage space between a business account and a personal account is not compatible. For example, if a person has a business account and has storage of one terabyte where he stores files into, and I have a personal account with only ten gigabytes available for me to view, then all of the files are stored in my team member's business account. Once I have reached the ten gigabytes of storage, I am not able to synchronize any data even though my teammate, who has one terabyte of storage, is where the files are stored.

    The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage.

    This is a problem that I am facing. If I withhold my storage and someone shares a file with me, I will not be able to synchronize locally because I personally do not have enough storage.

    For how long have I used the solution?

    I have been using Dropbox for five or six years. 

    I am using it more thoroughly now because I am using it for a particular project.

    What do I think about the stability of the solution?

    This solution is stable. I have not come across any issues.

    What do I think about the scalability of the solution?

    This solution is scalable. It's always scalable because you can always pay to get more storage.

    How are customer service and technical support?

    I have not contacted technical support.

    How was the initial setup?

    The initial setup was easy. I have a technical background, so for me, it was easy.

    What about the implementation team?

    I implemented it myself. It was no problem.

    What other advice do I have?

    The main difference between dropbox and other solutions that I have used is the synchronization in using local software to the account. You can work in the file in your local office and it will synchronize to the cloud.

    You are also always working with the latest version of the document.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1213521 - PeerSpot reviewer
    Sales Engineer - IM Cloud at a wholesaler/distributor with 10,001+ employees
    Real User
    User-friendly, simple to set up and great for file sharing
    Pros and Cons
    • "The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly."
    • "The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users."

    What is our primary use case?

    We primarily use all aspects of Dropbox, from storage to file transfers.

    I use it for notes when I'm in meetings so I can share it with my team. I use it for sharing files as well. 

    What is most valuable?

    The way you can share files by sending a link is very good. It also allows us to have all of our files on our smartphone, tablet, or computer. It's really great to have access to our files from anywhere at any moment.

    The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly.

    What needs improvement?

    The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users. 

    For how long have I used the solution?

    I've been using the solution for three years.

    What do I think about the stability of the solution?

    The solution is stable. Sometimes I have to restart the solution because there is a problem. It's not often. I don't know if it's due to my computer or due to my connection. 

    What do I think about the scalability of the solution?

    The solution is very scalable.

    How are customer service and technical support?

    In France, I have a direct connection to Dropbox. In general, I've been satisfied.

    Which solution did I use previously and why did I switch?

    We didn't previously use a different solution.

    How was the initial setup?

    The initial setup is straightforward. They have a great onboarding process that guides everything. Deployment takes about ten minutes. You only need one person to handle the implementation.

    What about the implementation team?

    I handled the implementation myself.

    Which other solutions did I evaluate?

    We previously evaluated WeTransfer.

    What other advice do I have?

    We use the cloud deployment model.

    I would recommend the solution. It's user-friendly, easy to activate and easy to use.

    I'd rate the solution nine out of ten. The features are great but the pricing needs adjustment.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.