Dropbox provides a space where you can get all the required files, and you can also upload anything you require, like any kind of files or storage configurations, which you can then access directly from it.
Network security architect at ATOS
Helps users to easily access data from any geographical location
Pros and Cons
- "Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox."
- "I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it."
What is our primary use case?
What is most valuable?
If there is a network, you can access Dropbox from any geographic location. Sometimes, if you don't have a storage device with you, you can access your content from Dropbox, which is a major advantage of the tool.
What needs improvement?
In terms of the limitations, I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it. The aforementioned area can be considered for improvement in the product.
I want to be able to upload certain configurations or setup files, like .exe files, on Dropbox. Sometimes, .exe files take time to get uploaded, or it doesn't get uploaded at all.
For how long have I used the solution?
I have used Dropbox at a personal level for two to three years.
Buyer's Guide
Dropbox
May 2025

Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
What do I think about the stability of the solution?
I use the product to generally store my documents. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight and a half out of ten.
In every technology, there are new developments. No new technologies introduced in the market can be 100 percent perfect.
My colleagues, consisting of 11 or 12 people, use Dropbox in our organization.
Which solution did I use previously and why did I switch?
I use Dropbox at a personal level. My company prefers to use Google Drive.
How was the initial setup?
I don't deploy the product since I am just an end user.
The time to deploy the product is something that depends on a user's network. If a user has a 5G network, the deployment won't take much time. The deployment takes time if you operate in a slow network environment.
The solution is deployed on an on-premises model.
What was our ROI?
The product is worth the money. Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox.
What other advice do I have?
With Dropbox, the integration part is simple to handle since it doesn't put forth many requirements. You just need to sync your data and emails with Dropbox, after which you can access your data from anywhere. There are some device specifications that you need to meet to be able to use the product, which may pose some limitations.
I recommend the product to others who plan to use it since it is a prominent tool in the market that always provides prompt support whenever you want to access it.
I am not used to the integration capabilities of the product since it is not something that is used in our company. My company mostly uses Google Drive and SharePoint in the professional environment.
In terms of data protection, the product provides security features. In some devices, if your mailbox is not synced, then you won't get any access to such emails in Dropbox. In Dropbox, you can set the permissions of who can access and who can view or download certain files. If you give someone your Dropbox access, you can give them permission to use it.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manager, Strategic Alliances at Softcell Technologies Limited
A reliable and user-friendly solution that is useful for storing important documents
Pros and Cons
- "The solution is reliable and user-friendly."
- "The tool must be better protected."
What is our primary use case?
We can use Dropbox for free at an individual level. We can log in and upload our files. It is a cloud-based storage. We can upload our documents and important files. We must use multi-factor authentication so others cannot access our email IDs. I have uploaded more than 1000 files on Dropbox.
What is most valuable?
The solution is reliable and user-friendly. It’s safe if we use multi-factor authentication.
What needs improvement?
The product could improve on security. The tool must be better protected.
For how long have I used the solution?
I have been using the solution for eight to ten years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten. It is stable. I never faced issues with stability. The connectivity is good.
What do I think about the scalability of the solution?
The tool is scalable. If we pay more, we can get more storage.
Which solution did I use previously and why did I switch?
I used to save my documents on Google Drive before.
How was the initial setup?
The product is completely cloud-based. We just need to log in and use it. I use the tool on my laptop.
What was our ROI?
The solution is free and enables us to store data. The multi-factor authentication makes it more secure.
What's my experience with pricing, setup cost, and licensing?
The product is free up to a certain limit. It is not an expensive solution.
What other advice do I have?
I recommend the tool to people who want to store their documents for free up to a certain limit. Overall, I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dropbox
May 2025

Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Managing Partner at Hayashi Consulting Co., Ltd.
Offers good security features and is easy to deploy
Pros and Cons
- "The security features of the product for data protection are good. I rate the security part a ten out of ten."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
I use the solution to keep track of the things that I use at my store.
What is most valuable?
The solution's most valuable feature revolves around ensuring that my files are saved in another place in case I can't find them on my computer.
What needs improvement?
The product's high price is an area of concern where improvements are required. In terms of what my company uses the product for, I would say that the tool serves the purpose.
For how long have I used the solution?
I have been using Dropbox for five to six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
The product does not provide any service whenever there is a problem with the internet connection.
What do I think about the scalability of the solution?
It is a scalable solution. I can buy more storage. Scalability-wise, I rate the solution a ten out of ten.
I use the tool at a personal level.
Which solution did I use previously and why did I switch?
My company has experience with Microsoft Teams and Apple iCloud. I started to use Dropbox for my own personal use. I think Microsoft Teams just came as a part of Microsoft's package, a reason why I collaborate a little bit with it at work. Apple iCloud is for my own personal use.
How was the initial setup?
The tool is easy to deploy.
After the solution is deployed, I just create some commonly used files, and then I drop my documents in Dropbox.
The solution can be deployed in five to ten minutes.
The solution is deployed on a cloud model.
What was our ROI?
From an ROI perspective, I think that the tool has the ability to add a certain level of security to the files stored in it, which is helpful if my computer explodes or something.
What's my experience with pricing, setup cost, and licensing?
My company makes monthly payments towards the licensing charges associated with the product. I think it's a reasonably priced product. There is no need to pay anything extra apart from the payments towards the licensing charges associated with the product.
What other advice do I have?
The product was not very helpful in dealing with a project and improving collaboration.
I have not integrated the product with any other tools. I don't think it's necessary for me.
The security features of the product for data protection are good. I rate the security part a ten out of ten.
I can recommend the product to others who want to use it. It is easy to use. It is a stable and reasonably priced tool. I think the tool's performance is good.
I rate the tool a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Partner channel manager at Inactic
A tool that helps users share or work on a folder in collaboration with other people
Pros and Cons
- "The product's initial setup phase was straightforward."
- "I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
What is our primary use case?
I use it for the email functionality provided. It also helps with sharing or working on a folder in collaboration with other people. The product serves as a single point where you can have everything. The product serves as a bit of a collaboration tool. My use cases related to the product are really simple.
What is most valuable?
Dropbox does what it has to do. With Dropbox, you can share stuff over the cloud, which is one feature that I like. Some of its valuable features are all the structures, permissions, controls, and the sort of access other people have to read, write, and edit documents.
What needs improvement?
I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement.
With the UI, Dropbox could also push up on some updates, like how Google does with Google Docs, as it would be quite interesting to see something like that.
For how long have I used the solution?
I have been using Dropbox for a couple of years. I have been using the free version of the solution.
What do I think about the scalability of the solution?
It is a scalable solution since it is a cloud-native tool.
I am the only user of the solution in my company.
How was the initial setup?
The product's initial setup phase was straightforward.
The solution's deployment process didn't take much time.
What about the implementation team?
It is a very basic tool, so you can take care of the deployment process by yourself.
What's my experience with pricing, setup cost, and licensing?
I use the free version of the solution.
Which other solutions did I evaluate?
Against Dropbox, I considered other options like Google Drive and OneDrive. I chose Dropbox over other products for specific purposes and projects while considering that people were comfortable with it. I could have used any other tools, but for specific projects, I use only Dropbox.
What other advice do I have?
For those who plan to use the product, I would say that they should definitely look out for anything that they want to automate, and then you should look for tools in Dropbox that can help you. It can be more than just a cloud storage tool.
I rate the overall solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Botswana Accountancy College
A stable, scalable, and secure solution for sharing and accessing documents
Pros and Cons
- "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
- "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
What is most valuable?
I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am.
I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.
It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.
What needs improvement?
The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.
I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.
For how long have I used the solution?
For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.
What do I think about the stability of the solution?
It has been very stable from the time I started using it.
What do I think about the scalability of the solution?
It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment.
In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.
We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.
How are customer service and technical support?
I'm just using it to load the information and then access information, and I haven't faced many challenges.
Which solution did I use previously and why did I switch?
We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.
How was the initial setup?
It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.
What's my experience with pricing, setup cost, and licensing?
You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.
Which other solutions did I evaluate?
I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.
What other advice do I have?
I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant and Project Manager at Tata Consultancy
Useful storage, reliable access, and scalable
Pros and Cons
- "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
- "Dropbox can improve by enhancing the capacity of storage in the free version."
What is our primary use case?
Dropbox is used to store files and I am using it on a personal level.
What is most valuable?
The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.
What needs improvement?
Dropbox can improve by enhancing the capacity of storage in the free version.
For how long have I used the solution?
I have been using Dropbox for a few years.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I have not used another similar solution to Dropbox.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox which has approximately two gigabytes of data capacity.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical consultant at BTC
Enhanced organizational efficiency and collaboration through robust scalability and reliable performance, offering a seamless and secure cloud-based solution for file storage
Pros and Cons
- "It offers security, accessibility, and user-friendly features."
- "While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
What is our primary use case?
I primarily use it to store and share files with individuals across different continents. It serves as a convenient platform for saving and exchanging various documents and materials with others.
What is most valuable?
It offers security, accessibility, and user-friendly features.
What needs improvement?
While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.
For how long have I used the solution?
I have been using it for approximately six years.
What do I think about the stability of the solution?
I find it to be very stable. I have not encountered any issues, nor have I heard of any problems from others. I would rate it a solid ten out of ten.
What do I think about the scalability of the solution?
While I don't have personal experience in this aspect, based on what I've read, I would say it is quite scalable. Initially, we had around fifty users, but the number has since decreased, currently ranging from thirty to forty. Despite the reduction in users, the platform is still extensively used.
How are customer service and support?
I have never reached out to their technical support because our local tech support has proven to be competent enough to address any issues.
Which solution did I use previously and why did I switch?
We used SharePoint in the past, which was a Microsoft platform, but that was quite a while ago.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The deployment is handled by my team. They take care of the configuration, and it typically only takes five to ten minutes for end-user setup.
What was our ROI?
There's undoubtedly a significant return on investment because we transitioned from the Microsoft SharePoint Live OneDrive solution. Previously, we had a formal user complaint base, but now, thanks to the user-friendly interface and improved performance, we've managed to considerably reduce user complaints. The platform has proven to be effective for our team.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license for this platform, which involves an annual subscription. The pricing varies depending on the version, and the one we currently utilize is the business version. I'm aware that there is a larger version available, but the one we have meets our storage requirements adequately. I would rate it eight out of ten.
What other advice do I have?
My recommendation, especially for individuals engaged in extensive work involving large video files, presentations, or design documents that need to be shared with third parties across continents or locations, is that this platform is an ideal solution. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Account Executive at Tata Consultancy
It's reliable and you can set it up in five minutes
Pros and Cons
- "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
- "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."
What is our primary use case?
I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.
For how long have I used the solution?
I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often.
What do I think about the stability of the solution?
DropBox is stable.
What do I think about the scalability of the solution?
DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.
How are customer service and support?
We haven't had any issues that required us to contact support.
Which solution did I use previously and why did I switch?
I was using USB-based external storage before DropBox.
How was the initial setup?
Setting up DropBox is straightforward, and one person can do it in less than five minutes.
What other advice do I have?
I rate DropBox eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
Google Workspace
Nasuni
NetApp Cloud Volumes ONTAP
Google Cloud Storage
OpenText Extended ECM
ShareFile
Microsoft OneDrive
Amazon WorkDocs
Azure NetApp Files
Office 365
Microsoft 365 Business
Egnyte
Google Drive Enterprise
Huawei FusionStorage
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which is better—Box or Dropbox?
- Best hybrid cloud for a small business of 7 users?
- What is the best solution for an enterprise-level storage environment?
- Which is better—Box or Dropbox?
- What is the minimum security features set required for Cloud Backup and Storage Software?
- When evaluating Cloud Storage, what aspect do you think is the most important to look for?
- How can we build a healthy digital transformation pipeline in 2022?
- How would you recommend selecting a compute and storage solution based on the company size?
- What are the benefits and drawbacks of using cloud storage?
- What are your top 3 Cloud Storage predictions for 2022?