We use Dropbox primarily for file storage and management.
Solution Leader at a manufacturing company with 10,001+ employees
Great file management and search functionality with room for better collaboration
Pros and Cons
- "The search functionality and the ability to preview images are quite good."
- "Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration."
What is our primary use case?
What is most valuable?
The search functionality and the ability to preview images are quite good. It's similar to managing files on my computer.
What needs improvement?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features related to folder structure recommendations and enhanced encryption.
For how long have I used the solution?
I have used the solution for around two years.
Buyer's Guide
Dropbox Business - Enterprise
February 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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Which solution did I use previously and why did I switch?
We are considering switching from Dropbox to Google Suite because Google Suite offers better collaboration features.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox.
Which other solutions did I evaluate?
I am considering switching to Google Suite.
What other advice do I have?
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Partner at a financial services firm with 201-500 employees
Offers good security features and is easy to deploy
Pros and Cons
- "The security features of the product for data protection are good. I rate the security part a ten out of ten."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
I use the solution to keep track of the things that I use at my store.
What is most valuable?
The solution's most valuable feature revolves around ensuring that my files are saved in another place in case I can't find them on my computer.
What needs improvement?
The product's high price is an area of concern where improvements are required. In terms of what my company uses the product for, I would say that the tool serves the purpose.
For how long have I used the solution?
I have been using Dropbox for five to six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
The product does not provide any service whenever there is a problem with the internet connection.
What do I think about the scalability of the solution?
It is a scalable solution. I can buy more storage. Scalability-wise, I rate the solution a ten out of ten.
I use the tool at a personal level.
Which solution did I use previously and why did I switch?
My company has experience with Microsoft Teams and Apple iCloud. I started to use Dropbox for my own personal use. I think Microsoft Teams just came as a part of Microsoft's package, a reason why I collaborate a little bit with it at work. Apple iCloud is for my own personal use.
How was the initial setup?
The tool is easy to deploy.
After the solution is deployed, I just create some commonly used files, and then I drop my documents in Dropbox.
The solution can be deployed in five to ten minutes.
The solution is deployed on a cloud model.
What was our ROI?
From an ROI perspective, I think that the tool has the ability to add a certain level of security to the files stored in it, which is helpful if my computer explodes or something.
What's my experience with pricing, setup cost, and licensing?
My company makes monthly payments towards the licensing charges associated with the product. I think it's a reasonably priced product. There is no need to pay anything extra apart from the payments towards the licensing charges associated with the product.
What other advice do I have?
The product was not very helpful in dealing with a project and improving collaboration.
I have not integrated the product with any other tools. I don't think it's necessary for me.
The security features of the product for data protection are good. I rate the security part a ten out of ten.
I can recommend the product to others who want to use it. It is easy to use. It is a stable and reasonably priced tool. I think the tool's performance is good.
I rate the tool a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
February 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
Application Development Specialist at a consultancy with 11-50 employees
Seamless file synchronization across devices with user-friendly deployment
Pros and Cons
- "The primary standout feature for me is the effortless synchronization across various devices."
- "There is a potential improvement regarding storage capacity and offering more than its current four gigabytes."
What is our primary use case?
I rely on its implementation feature to securely back up my critical files without the need for individual backups which involves utilizing its integration with the local drives on my various computers. I also use it to share files with clients across different computers. Whether using a computer within our company, my laptop, or another family computer with Dropbox installed, I can access my files seamlessly from all these locations. Another use case involves synchronizing certain documents between Dropbox and my mobile phone. This ensures that I have access to the latest versions of these files whether I'm working on my computer or my mobile device.
What is most valuable?
The primary standout feature for me is the effortless synchronization across various devices. Additionally, the secure storage space serves as the second key benefit. The robust security measures implemented are crucial in ensuring the integrity and confidentiality of my files, making it my third essential feature.
What needs improvement?
There is a potential improvement regarding storage capacity and offering more than its current four gigabytes.
For how long have I used the solution?
I have been using it for twelve years.
What do I think about the stability of the solution?
I would rate its stability capabilities nine out of ten.
What do I think about the scalability of the solution?
While it is scalable, there are limitations, particularly with the free personal use option. Beyond that, there are four basic packages catering to different user numbers and storage sizes. For instance, if someone doesn't need two terabytes and a lower-priced one terabyte option would suffice, the available options may feel somewhat limited.
How are customer service and support?
I've never needed to contact technical support. I've been able to handle any issues by reaching out to the technical support of the specific productivity tool in use.
How was the initial setup?
The initial setup was straightforward and user-friendly.
What about the implementation team?
The process was remarkably straightforward once I downloaded and initiated the installation on my laptop and phone. I reinstall my computer every two years, and setting it up again during this process is effortlessly simple. All it requires is entering my email address, and responding to a second-factor authorization, possibly through SMS, and the installation is completed seamlessly.
What's my experience with pricing, setup cost, and licensing?
While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options. I currently pay ten euros per month, totaling one hundred and twenty euros annually. This subscription provides me with two terabytes of storage.
What other advice do I have?
My recommendation is to categorize the information based on access frequency, update frequency, and the number of users. Developing an individualized strategy and combining two or three solutions, such as OneDrive, Dropbox, or Google Drive, can result in an optimal mix for various needs. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Department Leader: Project Leadership Production Compact at a manufacturing company with 10,001+ employees
A product that offers good performance and can be integrated easily into any environment
Pros and Cons
- "Stability-wise, I rate the solution a nine out of ten."
- "The complex initial setup phase of the product is an area of concern where improvements are required."
What is our primary use case?
I use the solution in my company since it helps us in the area of our internal testing. The area of document storage is connected directly with the solution.
How has it helped my organization?
The product can be integrated into a particular environment, especially the ones with products from Cisco.
What is most valuable?
The most valuable feature of the solution stems from the fact that it works fine. My company has no problem with the performance of the product.
What needs improvement?
The complex initial setup phase of the product is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Dropbox for a few years.
What do I think about the stability of the solution?
Stability is important for the solution. I have not seen any issues with the stability of the product.
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
The product is meant to be used in a very complex environment, so it is not easy to handle its setup phase.
Around 100 people in my organization use the product.
In the future, my company may increase the use of the product.
How are customer service and support?
My company directly deals with the tool's vendor if we need support.
How was the initial setup?
The product's initial setup phase was a little bit complex, but it was not a major problem for my company.
The solution is deployed on the cloud.
Around ten people in my company oversee the product's deployment and maintenance.
What about the implementation team?
My company's in-house technicians took care of the product's deployment process.
What other advice do I have?
I recommend the product to those who plan to use it in the future.
I rate the overall product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Strategic Alliances at a computer software company with 201-500 employees
A reliable and user-friendly solution that is useful for storing important documents
Pros and Cons
- "The solution is reliable and user-friendly."
- "The tool must be better protected."
What is our primary use case?
We can use Dropbox for free at an individual level. We can log in and upload our files. It is a cloud-based storage. We can upload our documents and important files. We must use multi-factor authentication so others cannot access our email IDs. I have uploaded more than 1000 files on Dropbox.
What is most valuable?
The solution is reliable and user-friendly. It’s safe if we use multi-factor authentication.
What needs improvement?
The product could improve on security. The tool must be better protected.
For how long have I used the solution?
I have been using the solution for eight to ten years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten. It is stable. I never faced issues with stability. The connectivity is good.
What do I think about the scalability of the solution?
The tool is scalable. If we pay more, we can get more storage.
Which solution did I use previously and why did I switch?
I used to save my documents on Google Drive before.
How was the initial setup?
The product is completely cloud-based. We just need to log in and use it. I use the tool on my laptop.
What was our ROI?
The solution is free and enables us to store data. The multi-factor authentication makes it more secure.
What's my experience with pricing, setup cost, and licensing?
The product is free up to a certain limit. It is not an expensive solution.
What other advice do I have?
I recommend the tool to people who want to store their documents for free up to a certain limit. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Mobility Development (AVP-BMD) at a real estate/law firm with 201-500 employees
A cloud storage solution for safe backup, seamless synchronization, and security protection
What is our primary use case?
We use Dropbox for three main reasons. First, it provides a safe backup of our critical files without individual backups. We simply utilize Dropbox's synchronization feature to ensure that our local drives and Dropbox are always in sync.
Second, Dropbox allows us to share files with our clients easily. As long as Dropbox is installed on the computer, whether within our company, on our laptop, or another family computer, we can access our files from any of these locations.
Third, Dropbox synchronizes documents between our mobile phones and our Dropbox accounts.
What is most valuable?
The important features are safe storage, seamless synchronization between different devices, and the security protection built around Dropbox, keeping my files intact and accessible to others.
What needs improvement?
Microsoft OneDrive offers one terabyte of free storage with its Microsoft 365 Family plan. I primarily use it to store my most recent, critical files, such as project documentation and similar items, but the bulk is stored on OneDrive due to its free storage plan. Dropbox's limited storage capacity has compelled me to rely heavily on OneDrive. Dropbox can effectively compete with Microsoft regarding storage capacity. There could be flexibility in terms of pricing.
For how long have I used the solution?
I have been using Dropbox for 12 years.
What do I think about the stability of the solution?
The solution is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
Dropbox offers a free personal plan with limited storage, but additional storage can be purchased in increments of 2GB, 1TB, and 2 TB. While this provides some flexibility in scaling storage capacity, it does not offer a continuous spectrum of options. Instead, users must choose from these predefined tiers. It is a scalability limitation, as it may not perfectly align with individual storage needs. For instance, if users require more than 2GB but less than 1TB, they still have to pay for the 1TB tier. However, the price difference between the tiers is relatively small, so the overall impact of this limitation may be minimal for most users.
How are customer service and support?
I had a technical issue with a mobile phone application that utilized Dropbox as a backup service. The application itself was not cloud-based, but it relied on Dropbox for storing backup data. The backup included financial information, notes, Exchange data, and task manager data. The issue was resolved by contacting the technical support of the specific application.
How was the initial setup?
The initial setup is very easy. Dropbox has special features like a corporate catalog allowing limited access to corporate files. It is quite simple to share files with Dropbox or use Dropbox with others to create dedicated libraries. I used it with my colleagues a couple of times.
I downloaded the Dropbox application on my laptop and phone and initiated the installation. The installation was straightforward and quick. I reinstall my computer every other year, and reinstalling Dropbox is simple. I only need to provide my email address and password and may need to respond to a two-factor authentication prompt sent via SMS. The entire installation process is user-friendly and effortless.
What's my experience with pricing, setup cost, and licensing?
Dropbox has become much more affordable in recent years. About two or three years ago, I was seriously considering how to structure my backups, file storage, and file sharing within my family. Dropbox was a viable option, even though I was willing to pay for its services.
I pay ten euros monthly for Dropbox, which is 120 euros/year. I have two terabytes of storage, and I'm also paying for Microsoft Office Home, which costs around 100 dollars/year. For the same price, I get half the storage with Dropbox. The complete Office suite package gives access to Word, Excel, Outlook, and other applications.
What other advice do I have?
Dropbox is a cloud-based solution that provides a synchronized local storage experience. This means you can access your files locally, even when not online. When reconnecting to the internet, Dropbox automatically synchronizes your local files with the cloud-based files. This ensures that you always have the most up-to-date version of your files, regardless of your device or location.
Users should clearly define their cloud storage needs before selecting a tool. They should consider factors such as file access frequency, storage requirements, collaboration needs, and cost-effectiveness. Different cloud storage solutions offer unique advantages, and an optimal solution may involve a combination of services. For instance, Dropbox is not always the best choice for storing large video files or photos. OneDrive offers a more flexible approach to file synchronization, allowing users to selectively sync files between their computer(s) and the cloud. This can help conserve storage space on local devices. Additionally, uploading files to OneDrive may be faster than uploading them to Dropbox.
To optimize cloud storage usage, users should categorize their files based on access frequency, update frequency, and number of users. They should then develop an individualized strategy incorporating a mix of cloud storage solutions, such as OneDrive, Dropbox, and Google Drive. Google Drive is a suitable option for storing and syncing images, photos, videos from mobile devices, and Gmail messages. It can also be an external storage solution for various files, such as contacts and project documents.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Security Architect at a logistics company with 10,001+ employees
An easy-to-use solution that can be used to store files in the cloud and share them with different people
Pros and Cons
- "Dropbox is an easy-to-use solution that has good stability."
- "The solution could provide more capacity for free."
What is our primary use case?
We use Dropbox to store files in the cloud and share them with different people and sources.
What is most valuable?
Dropbox is an easy-to-use solution that has good stability.
What needs improvement?
The solution could provide more capacity for free.
For how long have I used the solution?
I have been using Dropbox for many years.
What do I think about the stability of the solution?
Dropbox is quite a stable solution, and I don't have any problems with it.
What do I think about the scalability of the solution?
Since it is cloud-based, Dropbox is a scalable solution.
Which solution did I use previously and why did I switch?
I have previously used other storage tools like Google Drive. I prefer to use Dropbox to others because it is quite stable.
How was the initial setup?
The solution's initial setup is very straightforward. You need to download this application to use it on your Mac, Windows, iPhone, or Android devices.
What about the implementation team?
You can install the solution yourself without any help. You need to install the application, then register with your email address, and that's it.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of Dropbox. Users need to pay to increase the solution's capacity.
What other advice do I have?
Dropbox is a cloud-based solution.
Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox.
Overall, I rate Dropbox a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Partner channel manager at a consultancy with 11-50 employees
A tool that helps users share or work on a folder in collaboration with other people
Pros and Cons
- "The product's initial setup phase was straightforward."
- "I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
What is our primary use case?
I use it for the email functionality provided. It also helps with sharing or working on a folder in collaboration with other people. The product serves as a single point where you can have everything. The product serves as a bit of a collaboration tool. My use cases related to the product are really simple.
What is most valuable?
Dropbox does what it has to do. With Dropbox, you can share stuff over the cloud, which is one feature that I like. Some of its valuable features are all the structures, permissions, controls, and the sort of access other people have to read, write, and edit documents.
What needs improvement?
I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement.
With the UI, Dropbox could also push up on some updates, like how Google does with Google Docs, as it would be quite interesting to see something like that.
For how long have I used the solution?
I have been using Dropbox for a couple of years. I have been using the free version of the solution.
What do I think about the scalability of the solution?
It is a scalable solution since it is a cloud-native tool.
I am the only user of the solution in my company.
How was the initial setup?
The product's initial setup phase was straightforward.
The solution's deployment process didn't take much time.
What about the implementation team?
It is a very basic tool, so you can take care of the deployment process by yourself.
What's my experience with pricing, setup cost, and licensing?
I use the free version of the solution.
Which other solutions did I evaluate?
Against Dropbox, I considered other options like Google Drive and OneDrive. I chose Dropbox over other products for specific purposes and projects while considering that people were comfortable with it. I could have used any other tools, but for specific projects, I use only Dropbox.
What other advice do I have?
For those who plan to use the product, I would say that they should definitely look out for anything that they want to automate, and then you should look for tools in Dropbox that can help you. It can be more than just a cloud storage tool.
I rate the overall solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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