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Maninag Namana - PeerSpot reviewer
Consultant and Project Manager at a tech vendor with 10,001+ employees
Real User
Top 10
Jul 2, 2022
Useful storage, reliable access, and scalable
Pros and Cons
  • "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
  • "Dropbox can improve by enhancing the capacity of storage in the free version."

What is our primary use case?

Dropbox is used to store files and I am using it on a personal level.

What is most valuable?

The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.

What needs improvement?

Dropbox can improve by enhancing the capacity of storage in the free version.

For how long have I used the solution?

I have been using Dropbox for a few years.

Buyer's Guide
Dropbox Business - Enterprise
February 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.

What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Dropbox.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Dropbox which has approximately two gigabytes of data capacity.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samir Faruqui - PeerSpot reviewer
Manager Digital Transformation at a manufacturing company with 1,001-5,000 employees
Real User
Jun 27, 2022
Reasonably priced cloud-based file storage that's easy to use
Pros and Cons
  • "I like how user-friendly the solution is."
  • "The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google."

What is our primary use case?

I use Dropbox for personal use, mainly for storing photographs and other personal documents. 

What is most valuable?

I like how user-friendly the solution is. 

What needs improvement?

The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google. 

I would like to see the solution more flexible and open, and certainly more affordable. 

How was the initial setup?

No installation was necessary because it's all on the cloud. 

What's my experience with pricing, setup cost, and licensing?

I believe I pay around $5 per month for the license. 

What other advice do I have?

I rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
February 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
Juan Pr - PeerSpot reviewer
IT Professional at a tech services company with 10,001+ employees
Real User
Jun 27, 2022
Simple to use and stable; sharing files is easy
Pros and Cons
  • "What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
  • "A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox."

What is our primary use case?

I use Dropbox mostly for collaboration. If I want to share a document that needs to be edited by my team, I use Dropbox.

What is most valuable?

What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it.

What needs improvement?

A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox.

For how long have I used the solution?

I've been using Dropbox for more than five years.

What do I think about the stability of the solution?

Dropbox is a pretty stable solution, particularly because it is cloud-based.

What do I think about the scalability of the solution?

Dropbox is a scalable solution. Its scalability is based on the plan guide or on the plan that you use.

Which solution did I use previously and why did I switch?

I used Office 365, and I chose Dropbox because it's more simple, especially for private or personal use.

How was the initial setup?

Because it is on the cloud, no installation is required for you to use Dropbox.

What's my experience with pricing, setup cost, and licensing?

I don't have information on Dropbox licensing costs.

Which other solutions did I evaluate?

I evaluated Office 365.

What other advice do I have?

I use Dropbox personally and not for work.

I would recommend Dropbox to other people who want to start using it because it's a very, very simple solution.

My rating for Dropbox is eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dejan Zecevic - PeerSpot reviewer
Service Delivery Director at a security firm with 11-50 employees
Real User
Jun 16, 2022
Good usability and no installation required but needs better subscription tiers
Pros and Cons
  • "We haven't had any issues at all with the solution."
  • "I cannot edit a document at the same time as another user."

What is most valuable?

Compared to others, it's much, much better. I can track my work on this. It also supports multiple users. I prefer the useability over other brands and solutions. 

There's no installation required.

It's a very stable solution. 

We haven't had any issues at all with the solution. 

What needs improvement?

While it can scale, there's too much difference between plans. We'd prefer it if it had a few other plan options that weren't so big in terms of differences. We'd like more flexible subscription plans. 

I cannot edit a document at the same time as another user.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

There is scalability. However, the subscription plans jump too much from one plan to another. There's a very big difference between the two plans.

Five people are using the solution right now in my company.

We do not have plans to increase usage. 

How are customer service and support?

I've never had any issues and therefore have never reached out to technical support. I can't speak to how helpful or responsive they would be. 

Which solution did I use previously and why did I switch?

We did previously use One Drive and Google Drive and other similar solutions. We prefer this solution as it allows for multiple users whereas the others do not. 

How was the initial setup?

As it is cloud-based, you do not need to install anything. 

What was our ROI?

We did witness an ROI after three months. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the cost of the solution. 

What other advice do I have?

I'd rate the solution six out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at a tech vendor with 10,001+ employees
Real User
May 31, 2022
It's reliable and you can set it up in five minutes
Pros and Cons
  • "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
  • "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."

What is our primary use case?

I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.

For how long have I used the solution?

I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often. 

What do I think about the stability of the solution?

DropBox is stable.

What do I think about the scalability of the solution?

DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.

How are customer service and support?

We haven't had any issues that required us to contact support. 

Which solution did I use previously and why did I switch?

I was using USB-based external storage before DropBox.

How was the initial setup?

Setting up DropBox is straightforward, and one person can do it in less than five minutes.

What other advice do I have?

I rate DropBox eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dileep Maurya - PeerSpot reviewer
Engineering manager at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Feb 5, 2022
Easy to use, reliable, and scalable
Pros and Cons
  • "Many people can use the Dropbox service and edit the data, it is simple to use."
  • "The free storage amount should be increased."

What is our primary use case?

Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

What is most valuable?

Many people can use the Dropbox service and edit the data, it is simple to use.

What needs improvement?

The free storage amount should be increased.

For how long have I used the solution?

I have been using Dropbox for approximately four years.

What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 500 using this solution in my organization.

Which solution did I use previously and why did I switch?

Before we use Dropbox we use our internal storage.

What's my experience with pricing, setup cost, and licensing?

The solution is paid for annually.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer933312 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Jan 11, 2022
Allows for easy retrieval
Pros and Cons
  • "I can use the cloud version for storage and easy retrieval."
  • "While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."

What is our primary use case?

I only use the solution for personal use, on my mobile and computers. I use it exclusively for my file storage needs and do so on a personal, not organizational, basis. 

What is most valuable?

The solution obviates the need to store any extra sets of files or to do so on my physical device. I can use the cloud version for storage and easy retrieval. 

What needs improvement?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space. 

For how long have I used the solution?

While I cannot say for certain exactly how long I have been using Dropbox, I know it has been a long time. 

What do I think about the scalability of the solution?

I am not in a position to comment on the scalability. 

I have no intention of increasing my usage. I am happy with what I am using right now. 

How are customer service and support?

I have not contacted Dropbox or Android technical support. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.

What other advice do I have?

I cannot comment on the performance, as I have not contemplated this, the solution being for personal use only. When I will no longer be in need of the solution, I will stop making use of it. 

I do not work on the actual software, but am just an end user. 

I do not have any specific advice for one who is contemplating using the solution. Each person must choose for himself if he wishes to use it. This said, I would recommend the solution for file storage needs. 

I rate Dropbox as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1191660 - PeerSpot reviewer
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Real User
Jan 7, 2022
Simple access, straightforward implementation, and reliable
Pros and Cons
  • "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."

    What is our primary use case?

    We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.

    The final videos and productions that we use, all go into a Vimeo account that we have.

    What is most valuable?

    We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.

    For how long have I used the solution?

    I have been using Dropbox for approximately three years.

    What do I think about the stability of the solution?

    Dropbox is a stable solution.

    The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files.  They're not doing any editing or modifications.

    How are customer service and support?

    We had some issues closing accounts with the administration support.

    Which solution did I use previously and why did I switch?

    We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.

    How was the initial setup?

    The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.

    We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.

    What about the implementation team?

    We did the implementation ourselves.

    What was our ROI?

    The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.

    What's my experience with pricing, setup cost, and licensing?

    One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.

    They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.

    We pay annually to use the solution and the price is approximately £600.

    What other advice do I have?

    We are using the five terabyte option of the solution.

    My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2026
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.