No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer1191660 - PeerSpot reviewer
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Real User
Jan 7, 2022
Simple access, straightforward implementation, and reliable
Pros and Cons
  • "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."
  • "One area that has been a big issue for me is when I tried to close my accounts, it is difficult."

What is our primary use case?

We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.

The final videos and productions that we use, all go into a Vimeo account that we have.

What is most valuable?

We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.

For how long have I used the solution?

I have been using Dropbox for approximately three years.

What do I think about the stability of the solution?

Dropbox is a stable solution.

The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.

Buyer's Guide
Dropbox Business - Enterprise
June 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files.  They're not doing any editing or modifications.

How are customer service and support?

We had some issues closing accounts with the administration support.

Which solution did I use previously and why did I switch?

We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.

How was the initial setup?

The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.

We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.

What about the implementation team?

We did the implementation ourselves.

What was our ROI?

The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.

What's my experience with pricing, setup cost, and licensing?

One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.

They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.

We pay annually to use the solution and the price is approximately £600.

What other advice do I have?

We are using the five terabyte option of the solution.

My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer968298 - PeerSpot reviewer
Senior Account Manager at a manufacturing company with 10,001+ employees
Real User
Oct 28, 2021
Reliable and meets basic needs, but the interface could have bigger buttons
Pros and Cons
  • "Dropbox is reliable, and I've never reached the storage limits."
  • "The interface could have bigger buttons."

What is most valuable?

Dropbox is reliable, and I've never reached the storage limits.

What needs improvement?

The interface could have bigger buttons.

For how long have I used the solution?

I've been using Dropbox for the last couple of years.

What do I think about the stability of the solution?

Dropbox is stable enough to use. It's fine.

How was the initial setup?

Dropbox is a cloud storage solution, so there's not a whole lot to set up.

What other advice do I have?

I rate Dropbox seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
June 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Enterprise Architect at CCandC Solutions
Real User
Oct 24, 2021
User-friendly, good performance, and has plenty of storage space
Pros and Cons
  • "The security is very good."
  • "The performance is good, it is easy to use and very user-friendly, they provide a generous amount of space, and the security is very good."
  • "If someone manages a large amount of data, they will need more storage, which they must purchase."

What is our primary use case?

We use Dropbox to store our documents.

What is most valuable?

The performance is good.

It is easy to use, very user-friendly.

They provide a generous amount of space.

Google Docs and Dropbox provide the same level of satisfaction as Pepsi and Coca-Cola.

The security is very good.

What needs improvement?

It is adequate for my needs, as well as those of the average person.

When you consider a private cloud for improved security, there will be fees, and the process will become more complicated.

If someone manages a large amount of data, they will need more storage, which they must purchase.

For how long have I used the solution?

I have been using Dropbox for two years.

What do I think about the stability of the solution?

Dropbox is reliable.

What do I think about the scalability of the solution?

It belongs to me, and I use it. If I want to share a document with someone, I give them access and then remove the rights after a set period of time.

Which solution did I use previously and why did I switch?

I have also used Google Docs.

If you implement Google Docs, the Google directory is very intuitive.

I received assistance from Google. They are always available and quick to respond.

I would rate them a ten out of ten.

How was the initial setup?

There is no installation because this is a cloud-based solution.

What about the implementation team?

You can easily implement it yourself.

What's my experience with pricing, setup cost, and licensing?

The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive.

I don't pay any licensing fees.

What other advice do I have?

I would recommend this solution to those who are not worried about their document being on a public cloud. It can be used by anyone; it is quite secure.

My scale is very small. I don't have many security requirements. I am at ease with the documents that I have saved.

This solution does its job well.

I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Neetu Majumdar - PeerSpot reviewer
Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
Real User
Sep 13, 2021
Stable, scalable and easy to install
Pros and Cons
  • "As the solution is cloud-based, installation is easy."
  • "Dropbox can be useful for one's organization and personal usage."
  • "The solution could be better integrated with other platforms."

What is our primary use case?

Dropbox can be useful for one's organization and personal usage.

We employ it for personal use. 

What needs improvement?

The solution could be better integrated with other platforms. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I have not had occasion to contact technical support. 

How was the initial setup?

As the solution is cloud-based, installation is easy. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

Which other solutions did I evaluate?

We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

What other advice do I have?

I would recommend the solution to others. 

I rate Dropbox as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1652007 - PeerSpot reviewer
Consultant at a financial services firm with 1,001-5,000 employees
Real User
Aug 22, 2021
Easy to install, transparent to use, but they need integration with Office
Pros and Cons
  • "The way the tool is designed and using the tool itself is quite transparent."
  • "I would like to see integration with Office products, it would be very helpful."

What is most valuable?

I like that my subscription aside from Microsoft and other products is free. They are free subscriptions. I am subscribed to Microsoft, which is the one that I am paying for.

The way the tool is designed and using the tool itself is quite transparent. It is similar to using a local hard drive.

What needs improvement?

When it comes to the type of software that is available, Microsoft is attractive because it comes in a bundle. It is easier to maintain rather than having separate subscriptions for it. 

If Dropbox or Google Drive could have the same software and bundle as Microsoft, then that would be great.

I would like to see integration with Office products, it would be very helpful.

It would also be helpful if Dropbox could store data. It may already be possible, but I haven't tried it.

For how long have I used the solution?

I have been using Dropbox for several years. It's been at least five years.

How are customer service and technical support?

I haven't had the opportunity to engage with the technical support from Dropbox.

Which solution did I use previously and why did I switch?

I am subscribed to Microsoft Office 365. I use the OneDrive, Outlook, and all other Office applications that are included with Microsoft Office 365. I also use Google Drive.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

A basic version of Dropbox is available for free with a paid subscription from Microsoft.

What other advice do I have?

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1630506 - PeerSpot reviewer
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Real User
Jul 26, 2021
Simplicity is key - sharing files with others and accessibility from anywhere
Pros and Cons
  • "Simple to share files with others."
  • "I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere."
  • "It's an expensive solution."
  • "If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox."

What is our primary use case?

This solution is for my personal use and the primary use case is for storing files.

What is most valuable?

I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.

What needs improvement?

The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

For how long have I used the solution?

I've been using this solution for a couple of years. 

Which solution did I use previously and why did I switch?

I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.

What's my experience with pricing, setup cost, and licensing?

I've stopped paying Dropbox because I'm spending more time on Microsoft these days. 

What other advice do I have?

This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.

I rate the solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
Jul 18, 2021
Easy to use, scalable, and very reliable
Pros and Cons
  • "The solution is very clear and easy to use."
  • "The stability of the solution is very good; it's reliable, there are no bugs or glitches, it doesn't crash or freeze, and the performance has been good."
  • "The solution could be a bit less expensive. They should make the pricing more reasonable."

What is our primary use case?

The solution is primarily used for storing my personal files. I store items such as photos, maybe some documents, and faxes from everywhere.

What is most valuable?

The solution is stable. the reliability has been great.

The product can scale well.

The solution is very clear and easy to use. 

What needs improvement?

The solution could be a bit less expensive. They should make the pricing more reasonable. 

For how long have I used the solution?

I've been using the solution for maybe two years at this point. It hasn't been too long just yet.

What do I think about the stability of the solution?

The stability of the solution is very good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance has been good.

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can.

How are customer service and technical support?

I've never reached out to technical support in the past. I've never had issues and therefore there has never been a need. However, due to this, I can't speak to how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I also use Google Cloud. I use both of these solutions for various tasks. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. There are other options you could go to that wouldn't be as much.

We pay for the solution on a yearly basis. 

Which other solutions did I evaluate?

I've also evaluated Google Cloud and have compared the two solutions. 

What other advice do I have?

I'm a customer and an end-user. I mainly use the solution for my own personal documents and other digital items. 

I'd rate the solution at a seven out of ten. For the most part, we've been happy with its capabilities. 

I would recommend the solution to other companies and users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1600719 - PeerSpot reviewer
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Real User
Jun 14, 2021
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
  • "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
  • "I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."

What is our primary use case?

I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.

What is most valuable?

The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files. 

For how long have I used the solution?

I have been using this solution for many years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

From what I have been using the solution for I have not had any issues with the scalability.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.

What other advice do I have?

I would recommend this solution to others.

I rate dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
Jun 9, 2021
Easy to use option for Windows users and others
Pros and Cons
  • "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
  • "Dropbox is easy to use; I installed it on my laptop and I just copy and paste my files into a folder, I can use the Microsoft Office package like Microsoft Office, Excel, or PowerPoint, I can edit my files easily and all of my coworkers can check them at the same time, and it's a really good option for me."
  • "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
  • "Dropbox is a little bit complex and it could be that someone would have a hard time using it."

What is most valuable?

Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.

What needs improvement?

I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.

Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.

For how long have I used the solution?

I use Dropbox two or three times a week.

What do I think about the stability of the solution?

I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.

What do I think about the scalability of the solution?

In my team, I think more than 10 people are using Dropbox - between 10 and 20.

All of us use it as separate users but we share files. We don't use the professional package.

How was the initial setup?

There is no installation.

Which other solutions did I evaluate?

I evaluated Google Drive.

What other advice do I have?

I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software. 

On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Botswana Accountancy College
Real User
May 1, 2021
A stable, scalable, and secure solution for sharing and accessing documents
Pros and Cons
  • "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
  • "I would definitely recommend this solution for other business users."
  • "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
  • "However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox."

What is most valuable?

I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. 

I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.

It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.

What needs improvement?

The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

For how long have I used the solution?

For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.

What do I think about the stability of the solution?

It has been very stable from the time I started using it.

What do I think about the scalability of the solution?

It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment. 

In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.

We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.

How are customer service and technical support?

I'm just using it to load the information and then access information, and I haven't faced many challenges.

Which solution did I use previously and why did I switch?

We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.

How was the initial setup?

It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.

What's my experience with pricing, setup cost, and licensing?

You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.

Which other solutions did I evaluate?

I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.

What other advice do I have?

I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.