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Neetu Majumdar - PeerSpot reviewer
Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
Real User
Sep 13, 2021
Stable, scalable and easy to install
Pros and Cons
  • "As the solution is cloud-based, installation is easy."
  • "Dropbox can be useful for one's organization and personal usage."
  • "The solution could be better integrated with other platforms."

What is our primary use case?

Dropbox can be useful for one's organization and personal usage.

We employ it for personal use. 

What needs improvement?

The solution could be better integrated with other platforms. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

Buyer's Guide
Dropbox Business - Enterprise
August 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,800 professionals have used our research since 2012.

How are customer service and support?

I have not had occasion to contact technical support. 

How was the initial setup?

As the solution is cloud-based, installation is easy. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

Which other solutions did I evaluate?

We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

What other advice do I have?

I would recommend the solution to others. 

I rate Dropbox as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1652007 - PeerSpot reviewer
Consultant at a financial services firm with 1,001-5,000 employees
Real User
Aug 22, 2021
Easy to install, transparent to use, but they need integration with Office
Pros and Cons
  • "The way the tool is designed and using the tool itself is quite transparent."
  • "I would like to see integration with Office products, it would be very helpful."

What is most valuable?

I like that my subscription aside from Microsoft and other products is free. They are free subscriptions. I am subscribed to Microsoft, which is the one that I am paying for.

The way the tool is designed and using the tool itself is quite transparent. It is similar to using a local hard drive.

What needs improvement?

When it comes to the type of software that is available, Microsoft is attractive because it comes in a bundle. It is easier to maintain rather than having separate subscriptions for it. 

If Dropbox or Google Drive could have the same software and bundle as Microsoft, then that would be great.

I would like to see integration with Office products, it would be very helpful.

It would also be helpful if Dropbox could store data. It may already be possible, but I haven't tried it.

For how long have I used the solution?

I have been using Dropbox for several years. It's been at least five years.

How are customer service and technical support?

I haven't had the opportunity to engage with the technical support from Dropbox.

Which solution did I use previously and why did I switch?

I am subscribed to Microsoft Office 365. I use the OneDrive, Outlook, and all other Office applications that are included with Microsoft Office 365. I also use Google Drive.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

A basic version of Dropbox is available for free with a paid subscription from Microsoft.

What other advice do I have?

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
August 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,800 professionals have used our research since 2012.
it_user1630506 - PeerSpot reviewer
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Real User
Jul 26, 2021
Simplicity is key - sharing files with others and accessibility from anywhere
Pros and Cons
  • "Simple to share files with others."
  • "I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere."
  • "It's an expensive solution."
  • "If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox."

What is our primary use case?

This solution is for my personal use and the primary use case is for storing files.

What is most valuable?

I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.

What needs improvement?

The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

For how long have I used the solution?

I've been using this solution for a couple of years. 

Which solution did I use previously and why did I switch?

I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.

What's my experience with pricing, setup cost, and licensing?

I've stopped paying Dropbox because I'm spending more time on Microsoft these days. 

What other advice do I have?

This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.

I rate the solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
Jul 18, 2021
Easy to use, scalable, and very reliable
Pros and Cons
  • "The solution is very clear and easy to use."
  • "The stability of the solution is very good; it's reliable, there are no bugs or glitches, it doesn't crash or freeze, and the performance has been good."
  • "The solution could be a bit less expensive. They should make the pricing more reasonable."

What is our primary use case?

The solution is primarily used for storing my personal files. I store items such as photos, maybe some documents, and faxes from everywhere.

What is most valuable?

The solution is stable. the reliability has been great.

The product can scale well.

The solution is very clear and easy to use. 

What needs improvement?

The solution could be a bit less expensive. They should make the pricing more reasonable. 

For how long have I used the solution?

I've been using the solution for maybe two years at this point. It hasn't been too long just yet.

What do I think about the stability of the solution?

The stability of the solution is very good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance has been good.

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can.

How are customer service and technical support?

I've never reached out to technical support in the past. I've never had issues and therefore there has never been a need. However, due to this, I can't speak to how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I also use Google Cloud. I use both of these solutions for various tasks. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. There are other options you could go to that wouldn't be as much.

We pay for the solution on a yearly basis. 

Which other solutions did I evaluate?

I've also evaluated Google Cloud and have compared the two solutions. 

What other advice do I have?

I'm a customer and an end-user. I mainly use the solution for my own personal documents and other digital items. 

I'd rate the solution at a seven out of ten. For the most part, we've been happy with its capabilities. 

I would recommend the solution to other companies and users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1600719 - PeerSpot reviewer
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Real User
Jun 14, 2021
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
  • "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
  • "I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."

What is our primary use case?

I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.

What is most valuable?

The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files. 

For how long have I used the solution?

I have been using this solution for many years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

From what I have been using the solution for I have not had any issues with the scalability.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.

What other advice do I have?

I would recommend this solution to others.

I rate dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
Jun 9, 2021
Easy to use option for Windows users and others
Pros and Cons
  • "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
  • "Dropbox is easy to use; I installed it on my laptop and I just copy and paste my files into a folder, I can use the Microsoft Office package like Microsoft Office, Excel, or PowerPoint, I can edit my files easily and all of my coworkers can check them at the same time, and it's a really good option for me."
  • "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
  • "Dropbox is a little bit complex and it could be that someone would have a hard time using it."

What is most valuable?

Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.

What needs improvement?

I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.

Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.

For how long have I used the solution?

I use Dropbox two or three times a week.

What do I think about the stability of the solution?

I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.

What do I think about the scalability of the solution?

In my team, I think more than 10 people are using Dropbox - between 10 and 20.

All of us use it as separate users but we share files. We don't use the professional package.

How was the initial setup?

There is no installation.

Which other solutions did I evaluate?

I evaluated Google Drive.

What other advice do I have?

I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software. 

On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Botswana Accountancy College
Real User
May 1, 2021
A stable, scalable, and secure solution for sharing and accessing documents
Pros and Cons
  • "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
  • "I would definitely recommend this solution for other business users."
  • "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
  • "However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox."

What is most valuable?

I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. 

I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.

It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.

What needs improvement?

The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

For how long have I used the solution?

For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.

What do I think about the stability of the solution?

It has been very stable from the time I started using it.

What do I think about the scalability of the solution?

It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment. 

In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.

We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.

How are customer service and technical support?

I'm just using it to load the information and then access information, and I haven't faced many challenges.

Which solution did I use previously and why did I switch?

We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.

How was the initial setup?

It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.

What's my experience with pricing, setup cost, and licensing?

You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.

Which other solutions did I evaluate?

I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.

What other advice do I have?

I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product dei at TMIG
Real User
Jul 31, 2024
User-friendly and can be used to store and share files
Pros and Cons
  • "The most valuable feature of the solution is that it is user-friendly."
  • "The scalability of the product is an area with certain shortcomings where improvements are required."

What is our primary use case?

I use the solution to store and share my files. It is used for my personal use.

What is most valuable?

The most valuable feature of the solution is that it is user-friendly.

What needs improvement?

The scalability of the product is an area with certain shortcomings where improvements are required.

I don't know if the product has an AI assistant-type functionality. In the future, I would want the product to have AI.

For how long have I used the solution?

I have been using Dropbox for five years.

What do I think about the stability of the solution?

The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

There is only one person who uses the product.

How are customer service and support?

I have not contacted the solution's technical support team.

Which solution did I use previously and why did I switch?

I have experience with Google Drive.

How was the initial setup?

The product's initial setup phase was straightforward.

The solution can be deployed in a couple of minutes.

What about the implementation team?

The solution can be deployed by myself.

What was our ROI?

There were no measurable benefits from the use of the product.

What's my experience with pricing, setup cost, and licensing?

I was using the free version of the product.

What other advice do I have?

I have not tried the integration features associated with the product.

I haven't had a problem with the security features of Dropbox to meet our company's data protection needs.

I recommend the product to others who plan to use it.

I would tell others that Dropbox is a good tool to use since it is stable and reliable.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
retired at 0
Real User
May 12, 2024
An easy-to-use backup solution but have high pricing
Pros and Cons
  • "Dropbox is easy to use."

    What is our primary use case?

    We use the solution for backup in our organization.

    What is most valuable?

    Dropbox is easy to use.

    What needs improvement?

    The product could be cheaper.

    What do I think about the stability of the solution?

    The product is very stable.

    What do I think about the scalability of the solution?

    The solution’s scalability is good. I back up on a weekly basis.

    Which solution did I use previously and why did I switch?

    I've used my EMC storage.

    How was the initial setup?

    The initial setup is straightforward and takes a few minutes to complete. We did it in-house.

    What's my experience with pricing, setup cost, and licensing?

    The solution charges after 5GB of storage.

    What other advice do I have?

    Overall, I rate the solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Software Engineer at Lorenzo Imperatrice
    Real User
    Apr 25, 2024
    Simple, affordable, easy to use, and enables sharing and backup of documents
    Pros and Cons
    • "The solution is easy to use."
    • "The product must be more user-friendly."

    What is our primary use case?

    We use the solution to back up documents and folders related to my work. I also use it to back up my personal data.

    What is most valuable?

    The tool’s ability to share documents and create backups is valuable. The solution is compatible with different platforms like Windows, macOS, and Linux. The security features are important. I rate the security a ten out of ten. The solution is easy to use. It is stable and simple.

    What needs improvement?

    The product must be more user-friendly.

    For how long have I used the solution?

    I have been using the solution for ten years.

    What do I think about the stability of the solution?

    The product is very stable. I rate the stability a ten out of ten.

    What do I think about the scalability of the solution?

    I am the only user. I rate the product’s scalability a ten out of ten.

    How was the initial setup?

    The setup was simple. The product is cloud-based.

    What about the implementation team?

    I deployed the tool myself.

    What's my experience with pricing, setup cost, and licensing?

    Dropbox is a low-cost product. Dropbox is one of the cheapest tools in the market. I rate the pricing one out of ten.

    What other advice do I have?

    I solve the problems I face with the tool myself. I recommend the solution to others. Overall, I rate the product a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.