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it_user1552449 - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Jun 6, 2021
Easy to use, quite stable, and quick to install
Pros and Cons
  • "Its usability is valuable. It is easy to use."
  • "I am using it for my personal use; I use it for storing data and sharing the data between different devices, for example, I store something on the mobile and then I open it on my MacBook, and I am also using Dropbox to share data with different people."
  • "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."
  • "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes."

What is our primary use case?

I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.

I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.

What is most valuable?

Its usability is valuable. It is easy to use.

What needs improvement?

They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.

For how long have I used the solution?

I have been using this solution for five years.

Buyer's Guide
Dropbox Business - Enterprise
May 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is quite stable. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. Scalability also depends on your subscription plan. 

I don't have any plans to increase its usage at the moment because I have some extra storage.

How are customer service and support?

I have not interacted with their technical support.

How was the initial setup?

You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.

What about the implementation team?

I can install it myself.

What's my experience with pricing, setup cost, and licensing?

It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.

Which other solutions did I evaluate?

I didn't evaluate other products.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Botswana Accountancy College
Real User
May 1, 2021
A stable, scalable, and secure solution for sharing and accessing documents
Pros and Cons
  • "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
  • "I would definitely recommend this solution for other business users."
  • "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
  • "However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox."

What is most valuable?

I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. 

I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.

It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.

What needs improvement?

The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

For how long have I used the solution?

For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.

What do I think about the stability of the solution?

It has been very stable from the time I started using it.

What do I think about the scalability of the solution?

It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment. 

In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.

We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.

How are customer service and technical support?

I'm just using it to load the information and then access information, and I haven't faced many challenges.

Which solution did I use previously and why did I switch?

We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.

How was the initial setup?

It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.

What's my experience with pricing, setup cost, and licensing?

You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.

Which other solutions did I evaluate?

I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.

What other advice do I have?

I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
May 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Product dei at TMIG
Real User
Top 5
Jul 31, 2024
User-friendly and can be used to store and share files
Pros and Cons
  • "The most valuable feature of the solution is that it is user-friendly."
  • "The scalability of the product is an area with certain shortcomings where improvements are required."

What is our primary use case?

I use the solution to store and share my files. It is used for my personal use.

What is most valuable?

The most valuable feature of the solution is that it is user-friendly.

What needs improvement?

The scalability of the product is an area with certain shortcomings where improvements are required.

I don't know if the product has an AI assistant-type functionality. In the future, I would want the product to have AI.

For how long have I used the solution?

I have been using Dropbox for five years.

What do I think about the stability of the solution?

The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

There is only one person who uses the product.

How are customer service and support?

I have not contacted the solution's technical support team.

Which solution did I use previously and why did I switch?

I have experience with Google Drive.

How was the initial setup?

The product's initial setup phase was straightforward.

The solution can be deployed in a couple of minutes.

What about the implementation team?

The solution can be deployed by myself.

What was our ROI?

There were no measurable benefits from the use of the product.

What's my experience with pricing, setup cost, and licensing?

I was using the free version of the product.

What other advice do I have?

I have not tried the integration features associated with the product.

I haven't had a problem with the security features of Dropbox to meet our company's data protection needs.

I recommend the product to others who plan to use it.

I would tell others that Dropbox is a good tool to use since it is stable and reliable.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
retired at 0
Real User
Top 20
May 12, 2024
An easy-to-use backup solution but have high pricing
Pros and Cons
  • "Dropbox is easy to use."

    What is our primary use case?

    We use the solution for backup in our organization.

    What is most valuable?

    Dropbox is easy to use.

    What needs improvement?

    The product could be cheaper.

    What do I think about the stability of the solution?

    The product is very stable.

    What do I think about the scalability of the solution?

    The solution’s scalability is good. I back up on a weekly basis.

    Which solution did I use previously and why did I switch?

    I've used my EMC storage.

    How was the initial setup?

    The initial setup is straightforward and takes a few minutes to complete. We did it in-house.

    What's my experience with pricing, setup cost, and licensing?

    The solution charges after 5GB of storage.

    What other advice do I have?

    Overall, I rate the solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Software Engineer at Lorenzo Imperatrice
    Real User
    Apr 25, 2024
    Simple, affordable, easy to use, and enables sharing and backup of documents
    Pros and Cons
    • "The solution is easy to use."
    • "The product must be more user-friendly."

    What is our primary use case?

    We use the solution to back up documents and folders related to my work. I also use it to back up my personal data.

    What is most valuable?

    The tool’s ability to share documents and create backups is valuable. The solution is compatible with different platforms like Windows, macOS, and Linux. The security features are important. I rate the security a ten out of ten. The solution is easy to use. It is stable and simple.

    What needs improvement?

    The product must be more user-friendly.

    For how long have I used the solution?

    I have been using the solution for ten years.

    What do I think about the stability of the solution?

    The product is very stable. I rate the stability a ten out of ten.

    What do I think about the scalability of the solution?

    I am the only user. I rate the product’s scalability a ten out of ten.

    How was the initial setup?

    The setup was simple. The product is cloud-based.

    What about the implementation team?

    I deployed the tool myself.

    What's my experience with pricing, setup cost, and licensing?

    Dropbox is a low-cost product. Dropbox is one of the cheapest tools in the market. I rate the pricing one out of ten.

    What other advice do I have?

    I solve the problems I face with the tool myself. I recommend the solution to others. Overall, I rate the product a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Neill Walker - PeerSpot reviewer
    Enterprise Agile Consultant at Secret
    Vendor
    May 10, 2023
    Useful file requests, highly stable, and quick setup
    Pros and Cons
    • "Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
    • "The price is expensive for individual users."

    What is our primary use case?

    I use Dropbox for backups.

    What is most valuable?

    Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.

    What needs improvement?

    The price is expensive for individual users.

    For how long have I used the solution?

    I have been using Dropbox for approximately 10 years.

    What do I think about the stability of the solution?

    I rate the stability of Dropbox a ten out of ten.

    What do I think about the scalability of the solution?

    I am an individual user of the solution.

    How was the initial setup?

    The initial setup of Dropbox is simple and it took approximately 10 minutes.

    To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.

    There is a monthly and annual model pay and use solution.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Computer Operator at Jtech
    Real User
    Jun 29, 2022
    Reliable and easy to set up file sharing
    Pros and Cons
    • "Dropbox is easy to set up as it doesn't require any installation, just a download."
    • "Dropbox is easy to set up as it doesn't require any installation, just a download."
    • "The price for storage space is a little expensive."
    • "The price for storage space is a little expensive."

    What is our primary use case?

    I mainly use Dropbox for file sharing.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    Dropbox is scalable.

    How was the initial setup?

    Dropbox is easy to set up as it doesn't require any installation, just a download.

    What's my experience with pricing, setup cost, and licensing?

    The price for storage space is a little expensive.

    What other advice do I have?

    I would recommend Dropbox to others and rate it as seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    DivyaVyas - PeerSpot reviewer
    R&D Engineer at a retailer with 10,001+ employees
    Real User
    Jun 16, 2022
    Simple drag and drop feature, reliable, and simple setup
    Pros and Cons
    • "The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
    • "The most valuable feature of Dropbox is its user-friendliness."
    • "Dropbox could improve by increasing its storage."
    • "Dropbox could improve by increasing its storage."

    What is our primary use case?

    I am using Dropbox to store my files, such as documents and photos.

    What is most valuable?

    The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection.

    What needs improvement?

    Dropbox could improve by increasing its storage.

    For how long have I used the solution?

    I have been using Dropbox for approximately 10 years.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    The scalability of Dropbox has been good for my personal use.

    How are customer service and support?

    I have not used the support from Dropbox.

    Which solution did I use previously and why did I switch?

    I used Google previously.

    How was the initial setup?

    The initial setup of Dropbox was good.

    What about the implementation team?

    There is no need for technicians for the implementation of this solution. It is simple to do.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.