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Neetu Majumdar - PeerSpot reviewer
Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
Real User
Sep 13, 2021
Stable, scalable and easy to install
Pros and Cons
  • "As the solution is cloud-based, installation is easy."
  • "Dropbox can be useful for one's organization and personal usage."
  • "The solution could be better integrated with other platforms."

What is our primary use case?

Dropbox can be useful for one's organization and personal usage.

We employ it for personal use. 

What needs improvement?

The solution could be better integrated with other platforms. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

Buyer's Guide
Dropbox Business - Enterprise
September 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.

How are customer service and support?

I have not had occasion to contact technical support. 

How was the initial setup?

As the solution is cloud-based, installation is easy. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

Which other solutions did I evaluate?

We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

What other advice do I have?

I would recommend the solution to others. 

I rate Dropbox as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leon Drury - PeerSpot reviewer
Director at Systems Services
Reseller
Sep 12, 2021
Scalable, easy to use, but expensive
Pros and Cons
  • "The solution is easy to use."

    What is our primary use case?

    Dropbox is a cloud platform for storing data.

    What is most valuable?

    The solution is easy to use.

    For how long have I used the solution?

    I have been selling this solution for a few years.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 15 customers using this solution.

    Which solution did I use previously and why did I switch?

    We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive.

    What other advice do I have?

    I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.

    I rate Dropbox a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dropbox Business - Enterprise
    September 2026
    Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
    913,683 professionals have used our research since 2012.
    reviewer1644669 - PeerSpot reviewer
    PMO at a consultancy with 10,001+ employees
    Real User
    Aug 31, 2021
    Accessible, easy to use, but standard storage could increase
    Pros and Cons
    • "The most valuable features I have found to be accessibility and ease of use."
    • "The solution could improve by being more secure and having more storage."

    What is our primary use case?

    I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

    What is most valuable?

    The most valuable features I have found to be accessibility and ease of use.

    What needs improvement?

    The solution could improve by being more secure and having more storage.

    For how long have I used the solution?

    I have been using Dropbox for approximately 10 years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Dropbox is scalable.

    What other advice do I have?

    There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.

    I rate Dropbox a six out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1652007 - PeerSpot reviewer
    Consultant at a financial services firm with 1,001-5,000 employees
    Real User
    Aug 22, 2021
    Easy to install, transparent to use, but they need integration with Office
    Pros and Cons
    • "The way the tool is designed and using the tool itself is quite transparent."
    • "I would like to see integration with Office products, it would be very helpful."

    What is most valuable?

    I like that my subscription aside from Microsoft and other products is free. They are free subscriptions. I am subscribed to Microsoft, which is the one that I am paying for.

    The way the tool is designed and using the tool itself is quite transparent. It is similar to using a local hard drive.

    What needs improvement?

    When it comes to the type of software that is available, Microsoft is attractive because it comes in a bundle. It is easier to maintain rather than having separate subscriptions for it. 

    If Dropbox or Google Drive could have the same software and bundle as Microsoft, then that would be great.

    I would like to see integration with Office products, it would be very helpful.

    It would also be helpful if Dropbox could store data. It may already be possible, but I haven't tried it.

    For how long have I used the solution?

    I have been using Dropbox for several years. It's been at least five years.

    How are customer service and technical support?

    I haven't had the opportunity to engage with the technical support from Dropbox.

    Which solution did I use previously and why did I switch?

    I am subscribed to Microsoft Office 365. I use the OneDrive, Outlook, and all other Office applications that are included with Microsoft Office 365. I also use Google Drive.

    How was the initial setup?

    The initial setup was easy.

    What's my experience with pricing, setup cost, and licensing?

    A basic version of Dropbox is available for free with a paid subscription from Microsoft.

    What other advice do I have?

    I would rate Dropbox a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1515003 - PeerSpot reviewer
    IT Security Architect at a comms service provider with 201-500 employees
    Real User
    Aug 6, 2021
    User-friendly interface, reliable, and scalable
    Pros and Cons
    • "The user interface is very user-friendly."
    • "The storage is not large enough."

    What is our primary use case?

    I use Dropbox for cloud sharing of my personal documents.

    What is most valuable?

    The user interface is very user-friendly.

    What needs improvement?

    The storage is not large enough.

    For how long have I used the solution?

    I have been using this solution for a couple of years.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    What's my experience with pricing, setup cost, and licensing?

    The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount.

    What other advice do I have?

    I rate Dropbox an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer929298 - PeerSpot reviewer
    Deputy Manager at a tech services company with 51-200 employees
    Real User
    Aug 3, 2021
    The flexibility and sharing are key features
    Pros and Cons
    • "Offers great flexibility."
    • "This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility."
    • "Security could be enhanced."
    • "The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient."

    What is our primary use case?

    Dropbox can be used to share files which can be easily accessible to many users. We use it often in the company. I'm a customer and Dropbox is for my personal use only. 

    What is most valuable?

    The flexibility it provides is valuable as is the ability for more than one user to access files at any time. The sharing is a key feature, it allows you to see files online and send them to your device.

    What needs improvement?

    The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient. They should consider two-factor authentication as an additional feature. 

    For how long have I used the solution?

    I've been using this solution for seven years. 

    What's my experience with pricing, setup cost, and licensing?

    Licensing is subscription based. It can be a monthly or annual subscription - I recommend the annual subscription, it's easily renewed. 

    What other advice do I have?

    This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility. I recommend Dropbox over Google Cloud

    I rate this product a nine out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1401330 - PeerSpot reviewer
    Director of Client Strategies at a marketing services firm with 11-50 employees
    Real User
    Jul 30, 2021
    Reliable, scales well, and the fees are subscription-based
    Pros and Cons
    • "Reliability is the most valuable feature."
    • "It could be more secure."

    What is our primary use case?

    I use Dropbox for sharing files.

    What is most valuable?

    Reliability is the most valuable feature.

    What needs improvement?

    It could be more secure.

    For how long have I used the solution?

    I have been using Dropbox for a few years, but I don't use it consistently.

    We are using the latest version.

    What do I think about the stability of the solution?

    I don't have any issues with the stability of Dropbox.

    What do I think about the scalability of the solution?

    Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.

    How are customer service and technical support?

    I have not contacted technical support.

    Which solution did I use previously and why did I switch?

    We are also using Google Drive.

    How was the initial setup?

    It's a cloud-based solution, so there is no installation required.

    What's my experience with pricing, setup cost, and licensing?

    We pay a monthly subscription fee.

    What other advice do I have?

    I would recommend this solution to others who are interested in using it.

    I would rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1326276 - PeerSpot reviewer
    Manager at a tech services company with 501-1,000 employees
    Real User
    Jul 28, 2021
    Free, easy to use, and scalable
    Pros and Cons
    • "It's very easy to use and quite accessible for everybody."
    • "The solution is stable, the performance is good, it's very easy to use and quite accessible for everybody, the solution scales well, and the solution is free to use so you don't need to install anything."
    • "It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within."

    What is our primary use case?

    I have used Dropbox on the odd occasion to share files and so on with external parties. For example, I've used it to share big files such as videos and items of that nature. I mainly use it for sharing different types of files and for storage. 

    What is most valuable?

    The solution is stable.

    The performance is good.

    It's very easy to use and quite accessible for everybody.

    The solution scales well.

    The solution is free to use. 

    You don't need to install anything.

    What needs improvement?

    It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within.

    For how long have I used the solution?

    I've used the solution for a while. It's been five years or longer. 

    What do I think about the stability of the solution?

    The solution has been stable over the years. There are no bugs or glitches. It doesn't crash or freeze. I find it to be reliable. 

    What do I think about the scalability of the solution?

    It's my understanding that the solution scales well. I've never run into any problems. If a user needs to expand their usage, they can do so.

    We have about 200 people using it within our company.

    How are customer service and technical support?

    I've never dealt with technical support. It has never been necessary, as I've never run into issues. Therefore, I can't speak to how helpful or responsive they are. It's very easy to use. So much so, the average person would not need support services. 

    Which solution did I use previously and why did I switch?

    We didn't use any other storage solutions before we began using Dropbox.

    How was the initial setup?

    As a cloud solution, there technically is no installation process you have to go through. You just access it and use it. 

    What's my experience with pricing, setup cost, and licensing?

    We use the free version of the solution. We don't pay any licensing fees. 

    What other advice do I have?

    I'm not an IT person, I'm a business person. I'm not overly technical.

    I'm a Dropbox end-user and customer. 

    I'd rate the solution at an eight out of ten. I've been quite please with its capabilities so far.

    I would recommend the solution to other users and companies.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1414179 - PeerSpot reviewer
    B2B Product Management at a comms service provider with 201-500 employees
    Real User
    Jul 27, 2021
    Stable and reliable with the option to work on a free version
    Pros and Cons
    • "The scalability is great for us."
    • "For our purposes, we've been very happy with its overall capabilities."
    • "The product could always offer more storage."

    What is our primary use case?

    The solution is primarily used for storing and sharing documents.

    What is most valuable?

    The solution has worked very well over the years. It's reliable.

    We find the product to be stable. 

    The scalability is great for us. 

    The product has the option for a free version.

    What needs improvement?

    The product could always offer more storage. 

    For how long have I used the solution?

    I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while. 

    Which solution did I use previously and why did I switch?

    I also have experience with Google Drive

    Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.

    How was the initial setup?

    It's a cloud-based solution. Therefore, there is no installation process. 

    What's my experience with pricing, setup cost, and licensing?

    I'm using the basic version of the solution. It's free to use. 

    What other advice do I have?

    I use the product for personal use for the most part.

    As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users. 

    I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities. 

    I would recommend the product to other users and companies. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1630506 - PeerSpot reviewer
    IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
    Real User
    Jul 26, 2021
    Simplicity is key - sharing files with others and accessibility from anywhere
    Pros and Cons
    • "Simple to share files with others."
    • "I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere."
    • "It's an expensive solution."
    • "If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox."

    What is our primary use case?

    This solution is for my personal use and the primary use case is for storing files.

    What is most valuable?

    I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.

    What needs improvement?

    The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

    For how long have I used the solution?

    I've been using this solution for a couple of years. 

    Which solution did I use previously and why did I switch?

    I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.

    What's my experience with pricing, setup cost, and licensing?

    I've stopped paying Dropbox because I'm spending more time on Microsoft these days. 

    What other advice do I have?

    This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.

    I rate the solution a nine out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2026
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.