Try our new research platform with insights from 80,000+ expert users
Neill Walker - PeerSpot reviewer
Enterprise Agile Consultant at Secret
Reseller
Useful file requests, highly stable, and quick setup
Pros and Cons
  • "Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
  • "The price is expensive for individual users."

What is our primary use case?

I use Dropbox for backups.

What is most valuable?

Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.

What needs improvement?

The price is expensive for individual users.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

Buyer's Guide
Dropbox Business - Enterprise
September 2025
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the stability of Dropbox a ten out of ten.

What do I think about the scalability of the solution?

I am an individual user of the solution.

How was the initial setup?

The initial setup of Dropbox is simple and it took approximately 10 minutes.

To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.

What's my experience with pricing, setup cost, and licensing?

The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.

There is a monthly and annual model pay and use solution.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Pr - PeerSpot reviewer
IT Professional at NTT Security
Real User
Simple to use and stable; sharing files is easy
Pros and Cons
  • "What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
  • "A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox."

What is our primary use case?

I use Dropbox mostly for collaboration. If I want to share a document that needs to be edited by my team, I use Dropbox.

What is most valuable?

What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it.

What needs improvement?

A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox.

For how long have I used the solution?

I've been using Dropbox for more than five years.

What do I think about the stability of the solution?

Dropbox is a pretty stable solution, particularly because it is cloud-based.

What do I think about the scalability of the solution?

Dropbox is a scalable solution. Its scalability is based on the plan guide or on the plan that you use.

Which solution did I use previously and why did I switch?

I used Office 365, and I chose Dropbox because it's more simple, especially for private or personal use.

How was the initial setup?

Because it is on the cloud, no installation is required for you to use Dropbox.

What's my experience with pricing, setup cost, and licensing?

I don't have information on Dropbox licensing costs.

Which other solutions did I evaluate?

I evaluated Office 365.

What other advice do I have?

I use Dropbox personally and not for work.

I would recommend Dropbox to other people who want to start using it because it's a very, very simple solution.

My rating for Dropbox is eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
September 2025
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Dileep Maurya - PeerSpot reviewer
Engineering manager at IDFC Bank
Real User
Top 5
Easy to use, reliable, and scalable
Pros and Cons
  • "Many people can use the Dropbox service and edit the data, it is simple to use."
  • "The free storage amount should be increased."

What is our primary use case?

Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

What is most valuable?

Many people can use the Dropbox service and edit the data, it is simple to use.

What needs improvement?

The free storage amount should be increased.

For how long have I used the solution?

I have been using Dropbox for approximately four years.

What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 500 using this solution in my organization.

Which solution did I use previously and why did I switch?

Before we use Dropbox we use our internal storage.

What's my experience with pricing, setup cost, and licensing?

The solution is paid for annually.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder/Director at Thoughtschools
Real User
Provides good stability, but the data recovery feature for the free version needs improvement
Pros and Cons
  • "The product's most valuable feature is storage."
  • "They should archive the data."

What is our primary use case?

I use Dropbox to store files and pictures.

How has it helped my organization?

The application helps free up storage space on my phone. I mostly have all the data in Dropbox.

What is most valuable?

The product's most valuable feature is storage.

What needs improvement?

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

For how long have I used the solution?

I have been using Dropbox for more than ten years.

What do I think about the stability of the solution?

The product has good stability. However, it has some performance issues. It needs a better warehouse for data backup. They should provide more storage for the free version.

How are customer service and support?

The response from the technical support team could be faster. They sometimes take two days to reply to an email, whereas sometimes, they respond in two hours. There is nothing specific.

How was the initial setup?

The initial setup is very easy. It takes two to three minutes to complete. I can  easily use it on the desktop, web, and mobile. It is well-integrated with Google and a few other email providers.

What other advice do I have?

I recommend Dropbox for personal use, as it is a free tool. You can store data and ensure security. I rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Grego - PeerSpot reviewer
Business Development Manager at TPIsfotware
Real User
Top 20
A stable and easy-to-deploy solution that is scalable and can easily read and share data
Pros and Cons
  • "The initial setup is simple and straightforward."
  • "The product must provide users with the ability to edit and modify documents."

What is our primary use case?

I use the solution for sharing data. I also use it for sharing project responsibilities with my team.

What is most valuable?

We use it in our development and production environments. The product has created an industry standard.

What needs improvement?

The product must provide users with the ability to edit and modify documents.

For how long have I used the solution?

I have been using the solution for five years. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten. More than 20 people are using the product in our organization. We do not have plans to increase the number of users.

Which solution did I use previously and why did I switch?

I was using IBM’s product. I prefer IBM’s product because it collaborates with the embedded cloud.

How was the initial setup?

The initial setup is simple and straightforward. The product can read and share data on Microsoft pretty easily. The deployment took 15 to 20 minutes.

What about the implementation team?

We deployed the solution in-house. To deploy the product, we must follow simple steps. We do not need the help of a consultant. We just need to read the steps on the website. We need only one junior engineer to manage and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

We must pay when we upsize to a larger space.

Which other solutions did I evaluate?

I prefer Google One over Dropbox. We use Dropbox only to separate our files. Google One has similar features to Dropbox. However, Google One is better than Dropbox because of the complex environment that Google provides.

What other advice do I have?

The newcomers like Google One, Microsoft, IBM, and other products have similar features. We have a regulation not to use much in the cloud. We tend to use the tools offered by our local vendors. Overall, I rate the tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Essa - PeerSpot reviewer
Senior Consultant at Share Technologies
Real User
Reliable with good performance and makes it easy to share documents
Pros and Cons
  • "The performance has been good."
  • "I'd like to see security improved a bit."

What is our primary use case?

I usually work with Dropbox to upload my documents. I use it for personal and business needs. 

What is most valuable?

Sometimes I work on a site with a lot of restrictions and security policies and I cannot connect to the environment to deliver a package. I usually use Dropbox to upload the package I need and they use my Dropbox to download the package. I usually work with Dropbox to move my data to another site.

The performance has been good. 

What needs improvement?

I'd like to see security improved a bit. 

I would like to get it to the point where we could offer permission on one file to make one person see that one file only. It might help improve the security of the entire Dropbox.

For how long have I used the solution?

I started using the solution about six years ago. It's been a while. 

What do I think about the stability of the solution?

I'm very happy with the performance. It's stable and reliable. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is very good. It's not a problem to expand. You can buy more capacity as needed. 

I'm not sure how many people are using the solution in my organization. 

How are customer service and support?

I have not dealt with support before. I can't speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

I've also used Google Drive.

What's my experience with pricing, setup cost, and licensing?

We're satisfied with the pricing. It's fine. If you need to increase storage, you can just buy more capacity. That said, I don't directly deal with licensing. 

What other advice do I have?

As this solution is on the cloud, we're always using the latest version of the product.

I'd recommend the solution to others. I would rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Maninag Namana - PeerSpot reviewer
Consultant and Project Manager at Tata Consultancy
Real User
Top 10
Useful storage, reliable access, and scalable
Pros and Cons
  • "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
  • "Dropbox can improve by enhancing the capacity of storage in the free version."

What is our primary use case?

Dropbox is used to store files and I am using it on a personal level.

What is most valuable?

The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.

What needs improvement?

Dropbox can improve by enhancing the capacity of storage in the free version.

For how long have I used the solution?

I have been using Dropbox for a few years.

What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Dropbox.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Dropbox which has approximately two gigabytes of data capacity.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samir Faruqui - PeerSpot reviewer
Manager Digital Transformation at a manufacturing company with 1,001-5,000 employees
Real User
Reasonably priced cloud-based file storage that's easy to use
Pros and Cons
  • "I like how user-friendly the solution is."
  • "The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google."

What is our primary use case?

I use Dropbox for personal use, mainly for storing photographs and other personal documents. 

What is most valuable?

I like how user-friendly the solution is. 

What needs improvement?

The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google. 

I would like to see the solution more flexible and open, and certainly more affordable. 

How was the initial setup?

No installation was necessary because it's all on the cloud. 

What's my experience with pricing, setup cost, and licensing?

I believe I pay around $5 per month for the license. 

What other advice do I have?

I rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.