It is just a normal tool for file-sharing purposes and a common platform that allows people to save and access files from different users.
System Analyst at PureCS
A tool that provides users with a good capacity to save and share files
Pros and Cons
- "The product's initial setup phase was easy."
- "Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution stems from the user-friendly capacity it provides me to save and share files.
What needs improvement?
Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.
The solution is expensive and should be made cheaper.
For how long have I used the solution?
I have been using Dropbox for three to four years.
Buyer's Guide
Dropbox Business - Enterprise
August 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,800 professionals have used our research since 2012.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven to eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
I use the solution for my personal use cases.
Which solution did I use previously and why did I switch?
I have experience with OneDrive and Google Drive. I moved to Dropbox from some other solutions to test it out.
How was the initial setup?
The product's initial setup phase was easy.
The product's installation phase needs to follow just two or three steps.
The solution is deployed on the cloud.
What about the implementation team?
I managed the product's installation in our company.
What's my experience with pricing, setup cost, and licensing?
I need to pay towards the licensing costs attached to the solution. The solution is expensive.
What other advice do I have?
I recommend the solution to those who plan to use it.
I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager at TPIsfotware
A stable and easy-to-deploy solution that is scalable and can easily read and share data
Pros and Cons
- "The initial setup is simple and straightforward."
- "The product must provide users with the ability to edit and modify documents."
What is our primary use case?
I use the solution for sharing data. I also use it for sharing project responsibilities with my team.
What is most valuable?
We use it in our development and production environments. The product has created an industry standard.
What needs improvement?
The product must provide users with the ability to edit and modify documents.
For how long have I used the solution?
I have been using the solution for five years. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. More than 20 people are using the product in our organization. We do not have plans to increase the number of users.
Which solution did I use previously and why did I switch?
I was using IBM’s product. I prefer IBM’s product because it collaborates with the embedded cloud.
How was the initial setup?
The initial setup is simple and straightforward. The product can read and share data on Microsoft pretty easily. The deployment took 15 to 20 minutes.
What about the implementation team?
We deployed the solution in-house. To deploy the product, we must follow simple steps. We do not need the help of a consultant. We just need to read the steps on the website. We need only one junior engineer to manage and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
We must pay when we upsize to a larger space.
Which other solutions did I evaluate?
I prefer Google One over Dropbox. We use Dropbox only to separate our files. Google One has similar features to Dropbox. However, Google One is better than Dropbox because of the complex environment that Google provides.
What other advice do I have?
The newcomers like Google One, Microsoft, IBM, and other products have similar features. We have a regulation not to use much in the cloud. We tend to use the tools offered by our local vendors. Overall, I rate the tool a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
August 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,800 professionals have used our research since 2012.
Senior Consultant at Share Technologies
Reliable with good performance and makes it easy to share documents
Pros and Cons
- "The performance has been good."
- "I'm very happy with the performance; it's stable and reliable, there aren't bugs or glitches, and it doesn't crash or freeze."
- "I'd like to see security improved a bit."
- "I'd like to see security improved a bit. I would like to get it to the point where we could offer permission on one file to make one person see that one file only."
What is our primary use case?
I usually work with Dropbox to upload my documents. I use it for personal and business needs.
What is most valuable?
Sometimes I work on a site with a lot of restrictions and security policies and I cannot connect to the environment to deliver a package. I usually use Dropbox to upload the package I need and they use my Dropbox to download the package. I usually work with Dropbox to move my data to another site.
The performance has been good.
What needs improvement?
I'd like to see security improved a bit.
I would like to get it to the point where we could offer permission on one file to make one person see that one file only. It might help improve the security of the entire Dropbox.
For how long have I used the solution?
I started using the solution about six years ago. It's been a while.
What do I think about the stability of the solution?
I'm very happy with the performance. It's stable and reliable. There aren't bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is very good. It's not a problem to expand. You can buy more capacity as needed.
I'm not sure how many people are using the solution in my organization.
How are customer service and support?
I have not dealt with support before. I can't speak to how helpful or responsive they would be.
Which solution did I use previously and why did I switch?
I've also used Google Drive.
What's my experience with pricing, setup cost, and licensing?
We're satisfied with the pricing. It's fine. If you need to increase storage, you can just buy more capacity. That said, I don't directly deal with licensing.
What other advice do I have?
As this solution is on the cloud, we're always using the latest version of the product.
I'd recommend the solution to others. I would rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Simple to use and stable; sharing files is easy
Pros and Cons
- "What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
- "A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox."
What is our primary use case?
I use Dropbox mostly for collaboration. If I want to share a document that needs to be edited by my team, I use Dropbox.
What is most valuable?
What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it.
What needs improvement?
A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox.
For how long have I used the solution?
I've been using Dropbox for more than five years.
What do I think about the stability of the solution?
Dropbox is a pretty stable solution, particularly because it is cloud-based.
What do I think about the scalability of the solution?
Dropbox is a scalable solution. Its scalability is based on the plan guide or on the plan that you use.
Which solution did I use previously and why did I switch?
I used Office 365, and I chose Dropbox because it's more simple, especially for private or personal use.
How was the initial setup?
Because it is on the cloud, no installation is required for you to use Dropbox.
What's my experience with pricing, setup cost, and licensing?
I don't have information on Dropbox licensing costs.
Which other solutions did I evaluate?
I evaluated Office 365.
What other advice do I have?
I use Dropbox personally and not for work.
I would recommend Dropbox to other people who want to start using it because it's a very, very simple solution.
My rating for Dropbox is eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Director at SKY EXPRESS IT Security Company
Good usability and no installation required but needs better subscription tiers
Pros and Cons
- "We haven't had any issues at all with the solution."
- "Compared to others, it's much, much better."
- "I cannot edit a document at the same time as another user."
- "While it can scale, there's too much difference between plans. We'd prefer it if it had a few other plan options that weren't so big in terms of differences."
What is most valuable?
Compared to others, it's much, much better. I can track my work on this. It also supports multiple users. I prefer the useability over other brands and solutions.
There's no installation required.
It's a very stable solution.
We haven't had any issues at all with the solution.
What needs improvement?
While it can scale, there's too much difference between plans. We'd prefer it if it had a few other plan options that weren't so big in terms of differences. We'd like more flexible subscription plans.
I cannot edit a document at the same time as another user.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. The performance is good.
What do I think about the scalability of the solution?
There is scalability. However, the subscription plans jump too much from one plan to another. There's a very big difference between the two plans.
Five people are using the solution right now in my company.
We do not have plans to increase usage.
How are customer service and support?
I've never had any issues and therefore have never reached out to technical support. I can't speak to how helpful or responsive they would be.
Which solution did I use previously and why did I switch?
We did previously use One Drive and Google Drive and other similar solutions. We prefer this solution as it allows for multiple users whereas the others do not.
How was the initial setup?
As it is cloud-based, you do not need to install anything.
What was our ROI?
We did witness an ROI after three months.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the cost of the solution.
What other advice do I have?
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering manager at IDFC Bank
Easy to use, reliable, and scalable
Pros and Cons
- "Many people can use the Dropbox service and edit the data, it is simple to use."
- "The free storage amount should be increased."
What is our primary use case?
Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.
What is most valuable?
Many people can use the Dropbox service and edit the data, it is simple to use.
What needs improvement?
The free storage amount should be increased.
For how long have I used the solution?
I have been using Dropbox for approximately four years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 500 using this solution in my organization.
Which solution did I use previously and why did I switch?
Before we use Dropbox we use our internal storage.
What's my experience with pricing, setup cost, and licensing?
The solution is paid for annually.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Allows for easy retrieval
Pros and Cons
- "I can use the cloud version for storage and easy retrieval."
- "The solution obviates the need to store any extra sets of files or to do so on my physical device, as I can use the cloud version for storage and easy retrieval."
- "While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."
What is our primary use case?
I only use the solution for personal use, on my mobile and computers. I use it exclusively for my file storage needs and do so on a personal, not organizational, basis.
What is most valuable?
The solution obviates the need to store any extra sets of files or to do so on my physical device. I can use the cloud version for storage and easy retrieval.
What needs improvement?
The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.
For how long have I used the solution?
While I cannot say for certain exactly how long I have been using Dropbox, I know it has been a long time.
What do I think about the scalability of the solution?
I am not in a position to comment on the scalability.
I have no intention of increasing my usage. I am happy with what I am using right now.
How are customer service and support?
I have not contacted Dropbox or Android technical support.
How was the initial setup?
As the solution is cloud-based, there is no installation involved.
What's my experience with pricing, setup cost, and licensing?
The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.
What other advice do I have?
I cannot comment on the performance, as I have not contemplated this, the solution being for personal use only. When I will no longer be in need of the solution, I will stop making use of it.
I do not work on the actual software, but am just an end user.
I do not have any specific advice for one who is contemplating using the solution. Each person must choose for himself if he wishes to use it. This said, I would recommend the solution for file storage needs.
I rate Dropbox as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Simple access, straightforward implementation, and reliable
Pros and Cons
- "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."
- "One area that has been a big issue for me is when I tried to close my accounts, it is difficult."
What is our primary use case?
We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.
The final videos and productions that we use, all go into a Vimeo account that we have.
What is most valuable?
We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.
For how long have I used the solution?
I have been using Dropbox for approximately three years.
What do I think about the stability of the solution?
Dropbox is a stable solution.
The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files. They're not doing any editing or modifications.
How are customer service and support?
We had some issues closing accounts with the administration support.
Which solution did I use previously and why did I switch?
We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.
How was the initial setup?
The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.
We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.
What about the implementation team?
We did the implementation ourselves.
What was our ROI?
The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.
What's my experience with pricing, setup cost, and licensing?
One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.
They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.
We pay annually to use the solution and the price is approximately £600.
What other advice do I have?
We are using the five terabyte option of the solution.
My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Account Manager at a manufacturing company with 10,001+ employees
Reliable and meets basic needs, but the interface could have bigger buttons
Pros and Cons
- "Dropbox is reliable, and I've never reached the storage limits."
- "The interface could have bigger buttons."
What is most valuable?
Dropbox is reliable, and I've never reached the storage limits.
What needs improvement?
The interface could have bigger buttons.
For how long have I used the solution?
I've been using Dropbox for the last couple of years.
What do I think about the stability of the solution?
Dropbox is stable enough to use. It's fine.
How was the initial setup?
Dropbox is a cloud storage solution, so there's not a whole lot to set up.
What other advice do I have?
I rate Dropbox seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at CCandC Solutions
User-friendly, good performance, and has plenty of storage space
Pros and Cons
- "The security is very good."
- "The performance is good, it is easy to use and very user-friendly, they provide a generous amount of space, and the security is very good."
- "If someone manages a large amount of data, they will need more storage, which they must purchase."
What is our primary use case?
We use Dropbox to store our documents.
What is most valuable?
The performance is good.
It is easy to use, very user-friendly.
They provide a generous amount of space.
Google Docs and Dropbox provide the same level of satisfaction as Pepsi and Coca-Cola.
The security is very good.
What needs improvement?
It is adequate for my needs, as well as those of the average person.
When you consider a private cloud for improved security, there will be fees, and the process will become more complicated.
If someone manages a large amount of data, they will need more storage, which they must purchase.
For how long have I used the solution?
I have been using Dropbox for two years.
What do I think about the stability of the solution?
Dropbox is reliable.
What do I think about the scalability of the solution?
It belongs to me, and I use it. If I want to share a document with someone, I give them access and then remove the rights after a set period of time.
Which solution did I use previously and why did I switch?
I have also used Google Docs.
If you implement Google Docs, the Google directory is very intuitive.
I received assistance from Google. They are always available and quick to respond.
I would rate them a ten out of ten.
How was the initial setup?
There is no installation because this is a cloud-based solution.
What about the implementation team?
You can easily implement it yourself.
What's my experience with pricing, setup cost, and licensing?
The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive.
I don't pay any licensing fees.
What other advice do I have?
I would recommend this solution to those who are not worried about their document being on a public cloud. It can be used by anyone; it is quite secure.
My scale is very small. I don't have many security requirements. I am at ease with the documents that I have saved.
This solution does its job well.
I would rate Dropbox a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: August 2026
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