No more typing reviews! Try our Samantha, our new voice AI agent.
Real User
Jul 18, 2021
Easy to use, scalable, and very reliable
Pros and Cons
  • "The solution is very clear and easy to use."
  • "The stability of the solution is very good; it's reliable, there are no bugs or glitches, it doesn't crash or freeze, and the performance has been good."
  • "The solution could be a bit less expensive. They should make the pricing more reasonable."

What is our primary use case?

The solution is primarily used for storing my personal files. I store items such as photos, maybe some documents, and faxes from everywhere.

What is most valuable?

The solution is stable. the reliability has been great.

The product can scale well.

The solution is very clear and easy to use. 

What needs improvement?

The solution could be a bit less expensive. They should make the pricing more reasonable. 

For how long have I used the solution?

I've been using the solution for maybe two years at this point. It hasn't been too long just yet.

Buyer's Guide
Dropbox Business - Enterprise
September 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the solution is very good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance has been good.

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can.

How are customer service and support?

I've never reached out to technical support in the past. I've never had issues and therefore there has never been a need. However, due to this, I can't speak to how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I also use Google Cloud. I use both of these solutions for various tasks. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. There are other options you could go to that wouldn't be as much.

We pay for the solution on a yearly basis. 

Which other solutions did I evaluate?

I've also evaluated Google Cloud and have compared the two solutions. 

What other advice do I have?

I'm a customer and an end-user. I mainly use the solution for my own personal documents and other digital items. 

I'd rate the solution at a seven out of ten. For the most part, we've been happy with its capabilities. 

I would recommend the solution to other companies and users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Jul 7, 2021
Best solution in terms of space, file sharing, and live editing
Pros and Cons
  • "It is the best solution in terms of space, file sharing, and live editing, and I can share and edit files with multiple users."
  • "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical support.

How was the initial setup?

It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.

What other advice do I have?

I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.

I would rate Dropbox a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
September 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.
Owner at Richard Duggan Pty Ltd
Real User
Jul 4, 2021
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
  • "The performance is good."
  • "The performance is good and I am satisfied with the storage of this solution, but I would like to see more."
  • "I would like to see more storage included and more lessons on how to optimize it."

What is our primary use case?

I use this solution for sharing files with other people.

What is most valuable?

The performance is good.

I am satisfied with the storage of this solution, but I would like to see more.

What needs improvement?

I would like to see more storage included and more lessons on how to optimize it.

For how long have I used the solution?

I have been using Dropbox for 10 years.

It's a cloud solution, so I am always using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

It's a scalable solution.

We have anywhere from one to fifty users in our organization who use this solution.

How are customer service and technical support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

I am also using Google Cloud. I have been using it for approximately three years.

How was the initial setup?

Because it is a cloud-based solution, there is no installation required.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Jul 2, 2021
Easy to use for everyone, scalable, and reliable
Pros and Cons
  • "The solution is easy to use, everyone can use it."
  • "There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems."

What is our primary use case?

I use Dropbox for file storage and file-sharing with other people.

What is most valuable?

The solution is easy to use, everyone can use it.

What needs improvement?

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

You can increase the size of Dropbox storage making it scalable.

Which solution did I use previously and why did I switch?

I have previously used Microsoft personal storage OneDrive.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based pricing model and I pay monthly.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1600719 - PeerSpot reviewer
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Real User
Jun 14, 2021
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
  • "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
  • "I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."

What is our primary use case?

I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.

What is most valuable?

The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files. 

For how long have I used the solution?

I have been using this solution for many years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

From what I have been using the solution for I have not had any issues with the scalability.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.

What other advice do I have?

I would recommend this solution to others.

I rate dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
Jun 9, 2021
Easy to use option for Windows users and others
Pros and Cons
  • "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
  • "Dropbox is easy to use; I installed it on my laptop and I just copy and paste my files into a folder, I can use the Microsoft Office package like Microsoft Office, Excel, or PowerPoint, I can edit my files easily and all of my coworkers can check them at the same time, and it's a really good option for me."
  • "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
  • "Dropbox is a little bit complex and it could be that someone would have a hard time using it."

What is most valuable?

Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.

What needs improvement?

I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.

Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.

For how long have I used the solution?

I use Dropbox two or three times a week.

What do I think about the stability of the solution?

I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.

What do I think about the scalability of the solution?

In my team, I think more than 10 people are using Dropbox - between 10 and 20.

All of us use it as separate users but we share files. We don't use the professional package.

How was the initial setup?

There is no installation.

Which other solutions did I evaluate?

I evaluated Google Drive.

What other advice do I have?

I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software. 

On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1552449 - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Jun 6, 2021
Easy to use, quite stable, and quick to install
Pros and Cons
  • "Its usability is valuable. It is easy to use."
  • "I am using it for my personal use; I use it for storing data and sharing the data between different devices, for example, I store something on the mobile and then I open it on my MacBook, and I am also using Dropbox to share data with different people."
  • "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."

What is our primary use case?

I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.

I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.

What is most valuable?

Its usability is valuable. It is easy to use.

What needs improvement?

They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is quite stable. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. Scalability also depends on your subscription plan. 

I don't have any plans to increase its usage at the moment because I have some extra storage.

How are customer service and technical support?

I have not interacted with their technical support.

How was the initial setup?

You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.

What about the implementation team?

I can install it myself.

What's my experience with pricing, setup cost, and licensing?

It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.

Which other solutions did I evaluate?

I didn't evaluate other products.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1575618 - PeerSpot reviewer
Research and Teaching Assistant at a university with 1,001-5,000 employees
Real User
May 12, 2021
Free to use and easy to set up but needs more storage on the freemium tier
Pros and Cons
  • "The initial setup was very easy."
  • "The sharing aspect of the solution is its most valuable aspect; it's very easy to share files across devices and with colleagues."
  • "For us, storage is an issue. The free version is too small in terms of the amount of storage on offer."

What is our primary use case?

We primarily use the solution for data storage. I mostly use the solution to share files with others and to share files also with my phone. 

I use the solution both at work and at home.

What is most valuable?

The sharing aspect of the solution is its most valuable aspect. It's very easy to share files across devices and with colleagues.

The initial setup was very easy.

The solution has been very stable so far.

The solution has a tier that is free to use, and therefore it's very good for companies worried about costs.

What needs improvement?

For us, storage is an issue. The free version is too small in terms of the amount of storage on offer. They should make it a bit bigger for those on that tier.

For how long have I used the solution?

We've been using the solution for about five or so years. It's been a while. 

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

While our team of five or six uses the solution frequently, it's my understanding that the solution is widely used throughout the company as well. 

Which solution did I use previously and why did I switch?

I also use Google Drive. I prefer it, actually.

How was the initial setup?

The initial setup was not overly complex or difficult. It's easy. It's very straightforward. A company shouldn't have any issues dealing with the initial implementation.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of the solution. While you can pay more for more storage space, we do not actually use the paid version, and therefore I can't speak to its aspects precisely.

What other advice do I have?

We are just customers and end-users. We don't actually even pay for the product. We have no relationship with Dropbox.

I have the solution deployed on my laptop as well as the cloud. I use it in both places. 

I would likely recommend other users check out Google's option and use that rather than Dropbox.

I'd rate the solution at a seven out of ten overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Partner at Inodev
Real User
Apr 6, 2021
Easy to use, stable, and trustworthy with good pricing, but needs better version control and integration user experience
Pros and Cons
  • "One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs, and it is also easy to use, stable, and trustworthy."
  • "File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."

What is our primary use case?

We use it for sharing files and folders with our clients. We are using its latest version.

How has it helped my organization?

DropBox aloows us to easily share folders and files with clients. Since is independent, clients that are not in windows can acces the files and sync quite easy.     

What is most valuable?

One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.

What needs improvement?

File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.

Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.

For how long have I used the solution?

We have been using it for at least ten years in our company, but I have been using it for two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have eight users who use this solution. We don't have any plans to increase its usage. We are planning to move to Microsoft SharePoint.

How are customer service and technical support?

We have used their support mostly for billing and licensing.

Which solution did I use previously and why did I switch?

We didn't use any other product previously.

How was the initial setup?

It is a cloud solution, so the setup is easy. The synchronization with the laptops and other devices is also quite good.

What was our ROI?

no exactly tangible, but it's positive.

What's my experience with pricing, setup cost, and licensing?

Its price is quite cheap. It is quite competitive.

You just need to pay for the license. There are no additional costs.

What other advice do I have?

I would recommend this solution for those companies who are not using Office 365.

I would rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Analyst at a tech services company with 1,001-5,000 employees
Real User
Mar 14, 2021
Control access levels and share documents quickly
Pros and Cons
  • "Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination."
  • "The Dropbox feature I like the most is being able to control the level of access I want to give to different people within my team."
  • "The search could be made more intuitive."
  • "If a file is shared with me and I've never opened it, it won't upload it to the local drive, which is very inconvenient if my internet connection goes out."

What is most valuable?

The Dropbox feature I like the most is being able to control the level of access I want to give to different people within my team. The second feature that I like is the ability to quickly share multiple documents of different types with the team. Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination. 

What needs improvement?

It would be great to be able to have multiple files open within Dropbox without having to leave the file I'm currently using.

The search could be made more intuitive. Right now, the search function works in a way that is very similar to the way it works on a laptop. Where you'll have a folder within a folder, etc. It would be a lot more intuitive if I could directly put in my link and restore destination rather than sharing the address of that folder.

It would be good if Dropbox could account for grammatical errors as well in the search function. For example, if there is a mistake in the spelling I have put in, it should suggest a destination. 

A better data reviver would also be great.

For how long have I used the solution?

I have been using this solution for seven months.

What do I think about the stability of the solution?

If a file is shared with me and I've never opened it, it won't upload it to the local drive. This is very inconvenient if my internet connection goes out. 

What do I think about the scalability of the solution?

We don't have a massive team size; the team is around 60 to 70 people. I've been able to share some files with all of them, while others I've only been able to share with only a few. 

How are customer service and technical support?

I have no experience with Dropbox's technical support. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.