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reviewer929298 - PeerSpot reviewer
Deputy Manager at a tech services company with 51-200 employees
Real User
Aug 3, 2021
The flexibility and sharing are key features
Pros and Cons
  • "Offers great flexibility."
  • "This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility."
  • "Security could be enhanced."
  • "The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient."

What is our primary use case?

Dropbox can be used to share files which can be easily accessible to many users. We use it often in the company. I'm a customer and Dropbox is for my personal use only. 

What is most valuable?

The flexibility it provides is valuable as is the ability for more than one user to access files at any time. The sharing is a key feature, it allows you to see files online and send them to your device.

What needs improvement?

The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient. They should consider two-factor authentication as an additional feature. 

For how long have I used the solution?

I've been using this solution for seven years. 

Buyer's Guide
Dropbox Business - Enterprise
June 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

Licensing is subscription based. It can be a monthly or annual subscription - I recommend the annual subscription, it's easily renewed. 

What other advice do I have?

This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility. I recommend Dropbox over Google Cloud

I rate this product a nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1401330 - PeerSpot reviewer
Director of Client Strategies at a marketing services firm with 11-50 employees
Real User
Jul 30, 2021
Reliable, scales well, and the fees are subscription-based
Pros and Cons
  • "Reliability is the most valuable feature."
  • "It could be more secure."

What is our primary use case?

I use Dropbox for sharing files.

What is most valuable?

Reliability is the most valuable feature.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Dropbox for a few years, but I don't use it consistently.

We are using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

We are also using Google Drive.

How was the initial setup?

It's a cloud-based solution, so there is no installation required.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription fee.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
June 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
reviewer1326276 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees
Real User
Jul 28, 2021
Free, easy to use, and scalable
Pros and Cons
  • "It's very easy to use and quite accessible for everybody."
  • "The solution is stable, the performance is good, it's very easy to use and quite accessible for everybody, the solution scales well, and the solution is free to use so you don't need to install anything."
  • "It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within."

What is our primary use case?

I have used Dropbox on the odd occasion to share files and so on with external parties. For example, I've used it to share big files such as videos and items of that nature. I mainly use it for sharing different types of files and for storage. 

What is most valuable?

The solution is stable.

The performance is good.

It's very easy to use and quite accessible for everybody.

The solution scales well.

The solution is free to use. 

You don't need to install anything.

What needs improvement?

It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within.

For how long have I used the solution?

I've used the solution for a while. It's been five years or longer. 

What do I think about the stability of the solution?

The solution has been stable over the years. There are no bugs or glitches. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

It's my understanding that the solution scales well. I've never run into any problems. If a user needs to expand their usage, they can do so.

We have about 200 people using it within our company.

How are customer service and technical support?

I've never dealt with technical support. It has never been necessary, as I've never run into issues. Therefore, I can't speak to how helpful or responsive they are. It's very easy to use. So much so, the average person would not need support services. 

Which solution did I use previously and why did I switch?

We didn't use any other storage solutions before we began using Dropbox.

How was the initial setup?

As a cloud solution, there technically is no installation process you have to go through. You just access it and use it. 

What's my experience with pricing, setup cost, and licensing?

We use the free version of the solution. We don't pay any licensing fees. 

What other advice do I have?

I'm not an IT person, I'm a business person. I'm not overly technical.

I'm a Dropbox end-user and customer. 

I'd rate the solution at an eight out of ten. I've been quite please with its capabilities so far.

I would recommend the solution to other users and companies.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1414179 - PeerSpot reviewer
B2B Product Management at a comms service provider with 201-500 employees
Real User
Jul 27, 2021
Stable and reliable with the option to work on a free version
Pros and Cons
  • "The scalability is great for us."
  • "For our purposes, we've been very happy with its overall capabilities."
  • "The product could always offer more storage."

What is our primary use case?

The solution is primarily used for storing and sharing documents.

What is most valuable?

The solution has worked very well over the years. It's reliable.

We find the product to be stable. 

The scalability is great for us. 

The product has the option for a free version.

What needs improvement?

The product could always offer more storage. 

For how long have I used the solution?

I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while. 

Which solution did I use previously and why did I switch?

I also have experience with Google Drive

Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.

How was the initial setup?

It's a cloud-based solution. Therefore, there is no installation process. 

What's my experience with pricing, setup cost, and licensing?

I'm using the basic version of the solution. It's free to use. 

What other advice do I have?

I use the product for personal use for the most part.

As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users. 

I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities. 

I would recommend the product to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Jul 7, 2021
Best solution in terms of space, file sharing, and live editing
Pros and Cons
  • "It is the best solution in terms of space, file sharing, and live editing, and I can share and edit files with multiple users."
  • "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical support.

How was the initial setup?

It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.

What other advice do I have?

I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.

I would rate Dropbox a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Richard Duggan Pty Ltd
Real User
Jul 4, 2021
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
  • "The performance is good."
  • "The performance is good and I am satisfied with the storage of this solution, but I would like to see more."
  • "I would like to see more storage included and more lessons on how to optimize it."

What is our primary use case?

I use this solution for sharing files with other people.

What is most valuable?

The performance is good.

I am satisfied with the storage of this solution, but I would like to see more.

What needs improvement?

I would like to see more storage included and more lessons on how to optimize it.

For how long have I used the solution?

I have been using Dropbox for 10 years.

It's a cloud solution, so I am always using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

It's a scalable solution.

We have anywhere from one to fifty users in our organization who use this solution.

How are customer service and technical support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

I am also using Google Cloud. I have been using it for approximately three years.

How was the initial setup?

Because it is a cloud-based solution, there is no installation required.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Jul 2, 2021
Easy to use for everyone, scalable, and reliable
Pros and Cons
  • "The solution is easy to use, everyone can use it."
  • "There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems."

What is our primary use case?

I use Dropbox for file storage and file-sharing with other people.

What is most valuable?

The solution is easy to use, everyone can use it.

What needs improvement?

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

You can increase the size of Dropbox storage making it scalable.

Which solution did I use previously and why did I switch?

I have previously used Microsoft personal storage OneDrive.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based pricing model and I pay monthly.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1552449 - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Jun 6, 2021
Easy to use, quite stable, and quick to install
Pros and Cons
  • "Its usability is valuable. It is easy to use."
  • "I am using it for my personal use; I use it for storing data and sharing the data between different devices, for example, I store something on the mobile and then I open it on my MacBook, and I am also using Dropbox to share data with different people."
  • "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."

What is our primary use case?

I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.

I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.

What is most valuable?

Its usability is valuable. It is easy to use.

What needs improvement?

They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is quite stable. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. Scalability also depends on your subscription plan. 

I don't have any plans to increase its usage at the moment because I have some extra storage.

How are customer service and technical support?

I have not interacted with their technical support.

How was the initial setup?

You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.

What about the implementation team?

I can install it myself.

What's my experience with pricing, setup cost, and licensing?

It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.

Which other solutions did I evaluate?

I didn't evaluate other products.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1575618 - PeerSpot reviewer
Research and Teaching Assistant at a university with 1,001-5,000 employees
Real User
May 12, 2021
Free to use and easy to set up but needs more storage on the freemium tier
Pros and Cons
  • "The initial setup was very easy."
  • "The sharing aspect of the solution is its most valuable aspect; it's very easy to share files across devices and with colleagues."
  • "For us, storage is an issue. The free version is too small in terms of the amount of storage on offer."

What is our primary use case?

We primarily use the solution for data storage. I mostly use the solution to share files with others and to share files also with my phone. 

I use the solution both at work and at home.

What is most valuable?

The sharing aspect of the solution is its most valuable aspect. It's very easy to share files across devices and with colleagues.

The initial setup was very easy.

The solution has been very stable so far.

The solution has a tier that is free to use, and therefore it's very good for companies worried about costs.

What needs improvement?

For us, storage is an issue. The free version is too small in terms of the amount of storage on offer. They should make it a bit bigger for those on that tier.

For how long have I used the solution?

We've been using the solution for about five or so years. It's been a while. 

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

While our team of five or six uses the solution frequently, it's my understanding that the solution is widely used throughout the company as well. 

Which solution did I use previously and why did I switch?

I also use Google Drive. I prefer it, actually.

How was the initial setup?

The initial setup was not overly complex or difficult. It's easy. It's very straightforward. A company shouldn't have any issues dealing with the initial implementation.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of the solution. While you can pay more for more storage space, we do not actually use the paid version, and therefore I can't speak to its aspects precisely.

What other advice do I have?

We are just customers and end-users. We don't actually even pay for the product. We have no relationship with Dropbox.

I have the solution deployed on my laptop as well as the cloud. I use it in both places. 

I would likely recommend other users check out Google's option and use that rather than Dropbox.

I'd rate the solution at a seven out of ten overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Partner at Inodev
Real User
Apr 6, 2021
Easy to use, stable, and trustworthy with good pricing, but needs better version control and integration user experience
Pros and Cons
  • "One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs, and it is also easy to use, stable, and trustworthy."
  • "File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."

What is our primary use case?

We use it for sharing files and folders with our clients. We are using its latest version.

How has it helped my organization?

DropBox aloows us to easily share folders and files with clients. Since is independent, clients that are not in windows can acces the files and sync quite easy.     

What is most valuable?

One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.

What needs improvement?

File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.

Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.

For how long have I used the solution?

We have been using it for at least ten years in our company, but I have been using it for two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have eight users who use this solution. We don't have any plans to increase its usage. We are planning to move to Microsoft SharePoint.

How are customer service and technical support?

We have used their support mostly for billing and licensing.

Which solution did I use previously and why did I switch?

We didn't use any other product previously.

How was the initial setup?

It is a cloud solution, so the setup is easy. The synchronization with the laptops and other devices is also quite good.

What was our ROI?

no exactly tangible, but it's positive.

What's my experience with pricing, setup cost, and licensing?

Its price is quite cheap. It is quite competitive.

You just need to pay for the license. There are no additional costs.

What other advice do I have?

I would recommend this solution for those companies who are not using Office 365.

I would rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.