We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.
Product Manager at a tech services company with 51-200 employees
Stable solution; Have not run into any delays
Pros and Cons
- "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
- "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."
What is our primary use case?
What is most valuable?
The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.
What needs improvement?
Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.
What do I think about the stability of the solution?
It is a stable solution. I have not run into any delays or lags.
Buyer's Guide
Dropbox Business - Enterprise
February 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
How was the initial setup?
It is extremely easy and straightforward to set up.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business process manager at a comms service provider with 10,001+ employees
Straightforward installation and helpful support
Pros and Cons
- "I had a good experiment with the technical support from Dropbox."
What is our primary use case?
I use Dropbox for personal and business documents.
For how long have I used the solution?
I have been using Dropbox for a few years.
How are customer service and support?
I had a good experiment with the technical support from Dropbox.
Which solution did I use previously and why did I switch?
I have used other similar solutions in the past.
How was the initial setup?
The installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
The subscription could be cheaper.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
February 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,821 professionals have used our research since 2012.
Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
Stable and easy to install
Pros and Cons
- "A valuable feature is that it stores my files and photos. I'm satisfied with this product."
- "Dropbox could be improved by reducing the storage price."
What is our primary use case?
My primary use case is to store files and photos. Since this is a cloud-based solution, it's always updated to the latest version.
What is most valuable?
A valuable feature is that it stores my files and photos. I'm satisfied with this product.
What needs improvement?
Dropbox could be improved by reducing the storage price.
For how long have I used the solution?
I have been using Dropbox for a couple of years.
What do I think about the stability of the solution?
This solution is quite stable.
What do I think about the scalability of the solution?
Dropbox is scalable.
Which solution did I use previously and why did I switch?
I also use Google Drive and OneDrive.
How was the initial setup?
The installation is very straightforward and quite easy. It took just a couple of minutes.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
I pay for a yearly license.
Which other solutions did I evaluate?
I didn't evaluate other options before using Dropbox.
What other advice do I have?
I rate Dropbox a 10 out of 10. I would likely recommend this solution to others considering using it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Director at a tech services company with 11-50 employees
Offers convenience, connects with all devices that you own, and is easy to set up
Pros and Cons
- "It offers convenience. It can connect with all devices that you own."
- "They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."
What is our primary use case?
The use case is to keep all the files that your device can't handle. It can go up to two terabytes.
What is most valuable?
It offers convenience. It can connect with all devices that you own.
What needs improvement?
They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have around 30 users.
How are customer service and support?
I haven't contacted their technical support.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
Its initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
We pay for the license yearly.
What other advice do I have?
I would recommend this solution to others. I would rate Dropbox a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Management Specialist at a government with 501-1,000 employees
Stable, free options, and easy to use
Pros and Cons
- "The solution is easy to use."
- "The solution could be more scalable."
What is our primary use case?
I have been using Dropbox to store personal documents.
What is most valuable?
The solution is easy to use.
For how long have I used the solution?
I have been using Dropbox for approximately five years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
The solution could be more scalable.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Officer at a financial services firm with 1,001-5,000 employees
Has a simple interface and is straightforward
Pros and Cons
- "Dropbox has a simple interface, and it's pretty straightforward."
- "It could be more secure."
What is our primary use case?
I use it for anything from backups to storing information.
What is most valuable?
I like that Dropbox has a simple interface and that it's pretty straightforward.
What needs improvement?
It could be more secure.
For how long have I used the solution?
I've been using Dropbox for more than five years.
What other advice do I have?
I would recommend Dropbox and rate it at eight on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Stable and scalable, offering great performance; lacks sufficient storage and security
Pros and Cons
- "The solution provides great performance."
- "The solution lacks sufficient storage capabilities."
What is most valuable?
The solution is very good within our environment, and the performance is great.
What needs improvement?
I'd be happier if the solution offered more storage and if that were the case, I think more companies would use it. I think there also needs to be an improvement in security.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What other advice do I have?
I would recommend this solution but it's important to check that it's good for the size of your company.
I rate the solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 11-50 employees
Scalable, easy to use, but expensive
Pros and Cons
- "The solution is easy to use."
What is our primary use case?
Dropbox is a cloud platform for storing data.
What is most valuable?
The solution is easy to use.
For how long have I used the solution?
I have been selling this solution for a few years.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 15 customers using this solution.
Which solution did I use previously and why did I switch?
We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.
I rate Dropbox a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
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Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros
sharing their opinions.
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