Try our new research platform with insights from 80,000+ expert users
Associate Partner at Inodev
Real User
Easy to use, stable, and trustworthy with good pricing, but needs better version control and integration user experience
Pros and Cons
  • "One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy."
  • "File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."

What is our primary use case?

We use it for sharing files and folders with our clients. We are using its latest version.

How has it helped my organization?

DropBox aloows us to easily share folders and files with clients. Since is independent, clients that are not in windows can acces the files and sync quite easy.     

What is most valuable?

One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.

What needs improvement?

File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.

Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.

Buyer's Guide
Dropbox Business - Enterprise
September 2025
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for at least ten years in our company, but I have been using it for two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have eight users who use this solution. We don't have any plans to increase its usage. We are planning to move to Microsoft SharePoint.

How are customer service and support?

We have used their support mostly for billing and licensing.

Which solution did I use previously and why did I switch?

We didn't use any other product previously.

How was the initial setup?

It is a cloud solution, so the setup is easy. The synchronization with the laptops and other devices is also quite good.

What was our ROI?

no exactly tangible, but it's positive.

What's my experience with pricing, setup cost, and licensing?

Its price is quite cheap. It is quite competitive.

You just need to pay for the license. There are no additional costs.

What other advice do I have?

I would recommend this solution for those companies who are not using Office 365.

I would rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
Integration with Microsoft Office synchronizes your documents so they are always current
Pros and Cons
  • "I like the synchronization, and the integration with Microsoft Office is good."
  • "The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage."

What is our primary use case?

I use Dropbox for document and file sharing.

I am more active now because I am using my personal storage to share project files.

What is most valuable?

I like the synchronization, and the integration with Microsoft Office is good. The synchronization is between your local storage and Dropbox. You can download a work file from the storage, work on it from your personal computer, and then you can save it.

It's easy to work in Microsoft Office on your computer and to have the ability to load a document that updates to the storage. It's a good thing. For example, on the contrary, with Google Docs, you have to work inside of Google Docs to stay synchronized.

What needs improvement?

The file storage space between a business account and a personal account is not compatible. For example, if a person has a business account and has storage of one terabyte where he stores files into, and I have a personal account with only ten gigabytes available for me to view, then all of the files are stored in my team member's business account. Once I have reached the ten gigabytes of storage, I am not able to synchronize any data even though my teammate, who has one terabyte of storage, is where the files are stored.

The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage.

This is a problem that I am facing. If I withhold my storage and someone shares a file with me, I will not be able to synchronize locally because I personally do not have enough storage.

For how long have I used the solution?

I have been using Dropbox for five or six years. 

I am using it more thoroughly now because I am using it for a particular project.

What do I think about the stability of the solution?

This solution is stable. I have not come across any issues.

What do I think about the scalability of the solution?

This solution is scalable. It's always scalable because you can always pay to get more storage.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

The initial setup was easy. I have a technical background, so for me, it was easy.

What about the implementation team?

I implemented it myself. It was no problem.

What other advice do I have?

The main difference between dropbox and other solutions that I have used is the synchronization in using local software to the account. You can work in the file in your local office and it will synchronize to the cloud.

You are also always working with the latest version of the document.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
September 2025
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1213521 - PeerSpot reviewer
Sales Engineer - IM Cloud at a wholesaler/distributor with 10,001+ employees
Real User
User-friendly, simple to set up and great for file sharing
Pros and Cons
  • "The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly."
  • "The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users."

What is our primary use case?

We primarily use all aspects of Dropbox, from storage to file transfers.

I use it for notes when I'm in meetings so I can share it with my team. I use it for sharing files as well. 

What is most valuable?

The way you can share files by sending a link is very good. It also allows us to have all of our files on our smartphone, tablet, or computer. It's really great to have access to our files from anywhere at any moment.

The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly.

What needs improvement?

The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users. 

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. Sometimes I have to restart the solution because there is a problem. It's not often. I don't know if it's due to my computer or due to my connection. 

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

In France, I have a direct connection to Dropbox. In general, I've been satisfied.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward. They have a great onboarding process that guides everything. Deployment takes about ten minutes. You only need one person to handle the implementation.

What about the implementation team?

I handled the implementation myself.

Which other solutions did I evaluate?

We previously evaluated WeTransfer.

What other advice do I have?

We use the cloud deployment model.

I would recommend the solution. It's user-friendly, easy to activate and easy to use.

I'd rate the solution nine out of ten. The features are great but the pricing needs adjustment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
A solution with excellent accessibility, good scalability, and an easy initial setup
Pros and Cons
  • "The initial setup is extremely easy."
  • "The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices."

What is most valuable?

The fact that it is accessible anywhere is the solution's most valuable feature.

What needs improvement?

The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices.

For how long have I used the solution?

I've been using the solution for five or six years.

What do I think about the stability of the solution?

The solution is stable. I haven't experienced any technical glitches or anything of that nature while using it over a number of years.

What do I think about the scalability of the solution?

I only use a free account, so my storage is very limited. That's the only problem for me but other than that I think it is pretty scalable.

Which solution did I use previously and why did I switch?

I used Box for work, which I found to be better, but it was a business account. For me, Box was easier to use. Using it on my mobile was much simpler.

How was the initial setup?

The initial setup is extremely easy.

What's my experience with pricing, setup cost, and licensing?

I use the free version of the solution. If you need more storage, you do need to pay a certain amount of money for it.

What other advice do I have?

I'd rate the solution eight out of ten.

The solution is very similar to Box. If I have the file on my computer, it will sync automatically. I would very rarely, for instance, access it online if I'm on my laptop. It's only the mobility aspects of it that are not so simple or quick.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a tech services company with 201-500 employees
Consultant
Free, easy to use, access and share files from any device
Pros and Cons
  • "The most valuable feature of this solution is the ability to access files and documents from any device, anywhere."
  • "The Security and privacy of this solution need improvement."

What is our primary use case?

The primary use case of this solution is to store and share files between several devices and also as a repository to have harmonization of the same versions of the same documents.

The deployment model is a hybrid cloud because I use it on my desktop, my laptop, on my mobile, and it operates in the cloud.

What is most valuable?

The most valuable feature of this solution is the ability to access files and documents from any device, anywhere.

What needs improvement?

The Security and privacy of this solution need improvement. 

I am always worried about security and privacy. I don't know who can see my information in Dropbox.

There is indeed no way to collaborate in realtime, but for that function I use Google.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is stable, and I have not detected any issues.

What do I think about the scalability of the solution?

This solution is scalable. If you are willing to pay, then you can scale.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously I used Google storage. Also, I had used a USB key for devices.

Initially, Dropbox was the only solution for desktops. Now, Google has software with the same functionality, they do the same thing.

Dropbox is unique because it was the first.

What's my experience with pricing, setup cost, and licensing?

I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient.

What other advice do I have?

Everyone now is on the cloud using some cloud-based solution. Dropbox is not unique anymore, as there are several storage solutions available.

Dropbox is easy to use, easy to share, and easy to store documents and files.

This solution works fine and it has what I need. I am just a simple user. I am satisfied with this solution and I am not changing.

I am using the desktop client and I can upload and move folders.

If you need to share files, then Dropbox is a good solution.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Photographer at MS Solutions Ltd.
Real User
I would like to see an option to secure my files and set password protection to my folders
Pros and Cons
  • "I can edit my files online, and I like the comments option."
  • "I would like to see an option to secure my files and set password protection to my folders."
  • "I would like to be able to unarchive my files online."

What is our primary use case?

I used Dropbox to store my files but they have deleted my account, and everything is no longer accessible.

How has it helped my organization?

They have deleted my files, and I have moved to another service provider. Their support department did not reply in a timely manner.

What is most valuable?

I can edit my files online, but the option is not that well-developed. However, I like the comments option.

What needs improvement?

  • I would like to see an option to secure my files and set password protection to my folders. I want to lock my folders with a password. 
  • I would like to be able to unarchive my files online.

For how long have I used the solution?

One to three years.

How are customer service and technical support?

I cannot reach anyone. They do not reply to me.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user872238 - PeerSpot reviewer
Business Analyst at Digital1st
User
Ensures current version of documents are used. Would like to see an improvement in ease of use.
Pros and Cons
  • "It ensures all our staff are using the current version of our documents."
  • "Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."

What is our primary use case?

We use it for storing, retrieving, and sharing data. When teams work together, they may use documents which govern how the work is done or the product works. 

Dropbox enables storing such documents centrally and retrieving them as required. 

How has it helped my organization?

It ensures all our staff are using the current version of our documents. When a document is updated, the author updates it on his laptop and Dropbox updates the central document in the cloud.

What is most valuable?

Work documents are dynamic. As staff work on them, they change. It is important that when a staff member is working with any document, he/she uses the most current version. Dropbox enables this to happen through syncing, which enables updating a document as it is being worked on.

What needs improvement?

Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user367137 - PeerSpot reviewer
Founder / Singapore Web Hosting / Domain Name Registration / Enterprise Exchange at a tech services company with 1-10 employees
Consultant
I use it every day to sync files across to the cloud. Sometimes, it takes a while to start and files are not synced.
Pros and Cons
  • "File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
  • "Sometimes, it takes a while to start Dropbox services and files are not synced."

What is most valuable?

File syncing is the most valuable feature. I use it every day to sync files across to the cloud.

How has it helped my organization?

Dropbox Busines allows me to sync important work related files across multiple devices, which is important for collaboration.

What needs improvement?

The connectivity and start-up need improvement. Sometimes, it takes a while to start Dropbox services and files are not synced.

For how long have I used the solution?

I have used Dropbox for four to five years.

What was my experience with deployment of the solution?

Yes, sometime it may have issue while connecting from China

What do I think about the stability of the solution?

So far, we have encountered an outage once about three years ago.

What do I think about the scalability of the solution?

Dropbox allows us to upgrade to increase space.

How are customer service and technical support?

We have seldom contacted technical support.

Which solution did I use previously and why did I switch?

We have been using Dropbox all along.

How was the initial setup?

The setup is relatively easy and straightforward.

What other advice do I have?

Do plan the storage space needed and upgrade accordingly.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are reselling Dropbox Business as a reseller.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.