I use Dropbox for backups.
Enterprise Agile Consultant at Secret
Useful file requests, highly stable, and quick setup
Pros and Cons
- "Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
- "The price is expensive for individual users."
What is our primary use case?
What is most valuable?
Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.
What needs improvement?
The price is expensive for individual users.
For how long have I used the solution?
I have been using Dropbox for approximately 10 years.
Buyer's Guide
Dropbox Business - Enterprise
August 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,800 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the stability of Dropbox a ten out of ten.
What do I think about the scalability of the solution?
I am an individual user of the solution.
How was the initial setup?
The initial setup of Dropbox is simple and it took approximately 10 minutes.
To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.
What's my experience with pricing, setup cost, and licensing?
The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.
There is a monthly and annual model pay and use solution.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant and Project Manager at Tata Consultancy
Useful storage, reliable access, and scalable
Pros and Cons
- "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud, and you do not need to worry about the hard disk crashing."
- "Dropbox can improve by enhancing the capacity of storage in the free version."
What is our primary use case?
Dropbox is used to store files and I am using it on a personal level.
What is most valuable?
The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.
What needs improvement?
Dropbox can improve by enhancing the capacity of storage in the free version.
For how long have I used the solution?
I have been using Dropbox for a few years.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I have not used another similar solution to Dropbox.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox which has approximately two gigabytes of data capacity.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
August 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,800 professionals have used our research since 2012.
Computer Operator at Jtech
Reliable and easy to set up file sharing
Pros and Cons
- "Dropbox is easy to set up as it doesn't require any installation, just a download."
- "The price for storage space is a little expensive."
What is our primary use case?
I mainly use Dropbox for file sharing.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
Dropbox is scalable.
How was the initial setup?
Dropbox is easy to set up as it doesn't require any installation, just a download.
What's my experience with pricing, setup cost, and licensing?
The price for storage space is a little expensive.
What other advice do I have?
I would recommend Dropbox to others and rate it as seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Digital Transformation at a manufacturing company with 1,001-5,000 employees
Reasonably priced cloud-based file storage that's easy to use
Pros and Cons
- "I like how user-friendly the solution is."
- "The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google."
What is our primary use case?
I use Dropbox for personal use, mainly for storing photographs and other personal documents.
What is most valuable?
I like how user-friendly the solution is.
What needs improvement?
The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google.
I would like to see the solution more flexible and open, and certainly more affordable.
How was the initial setup?
No installation was necessary because it's all on the cloud.
What's my experience with pricing, setup cost, and licensing?
I believe I pay around $5 per month for the license.
What other advice do I have?
I rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Simple drag and drop feature, reliable, and simple setup
Pros and Cons
- "The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
- "The most valuable feature of Dropbox is its user-friendliness."
- "Dropbox could improve by increasing its storage."
What is our primary use case?
I am using Dropbox to store my files, such as documents and photos.
What is most valuable?
The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection.
What needs improvement?
Dropbox could improve by increasing its storage.
For how long have I used the solution?
I have been using Dropbox for approximately 10 years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
The scalability of Dropbox has been good for my personal use.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I used Google previously.
How was the initial setup?
The initial setup of Dropbox was good.
What about the implementation team?
There is no need for technicians for the implementation of this solution. It is simple to do.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Account Executive at Tata Consultancy
It's reliable and you can set it up in five minutes
Pros and Cons
- "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
- "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."
What is our primary use case?
I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.
For how long have I used the solution?
I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often.
What do I think about the stability of the solution?
DropBox is stable.
What do I think about the scalability of the solution?
DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.
How are customer service and support?
We haven't had any issues that required us to contact support.
Which solution did I use previously and why did I switch?
I was using USB-based external storage before DropBox.
How was the initial setup?
Setting up DropBox is straightforward, and one person can do it in less than five minutes.
What other advice do I have?
I rate DropBox eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Simple deployment, good performance, and stable
Pros and Cons
- "Dropbox's most valuable features are ease of use and performance."
- "Dropbox could improve by being more secure."
What is our primary use case?
Dropbox can be used for documents, secret documents, and backups.
What is most valuable?
Dropbox's most valuable features are ease of use and performance.
What needs improvement?
Dropbox could improve by being more secure.
For how long have I used the solution?
I have been using Dropbox for approximately one year.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
I have found Dropbox to be scalable.
We have approximately 10 people using the solution in my company and we plan to increase usage.
How was the initial setup?
The implementation of Dropbox is simple.
What about the implementation team?
I did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
We are using the unlicensed free version of Dropbox.
What other advice do I have?
I would recommend Dropbox to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Transformation Manager at a construction company with 1,001-5,000 employees
Simple document sharing, scalable, and easy to use
Pros and Cons
- "One of the most useful features of Dropbox is its ease of use."
- "Dropbox is a good solution for data storage."
What is our primary use case?
I used Dropbox for personal use for data management and storage.
What is most valuable?
One of the most useful features of Dropbox is its ease of use.
For how long have I used the solution?
I have been using Dropbox for approximately three years.
What do I think about the scalability of the solution?
Dropbox is a scalable solution.
How are customer service and support?
I have not used the support for Dropbox.
Which solution did I use previously and why did I switch?
I used Google Cloud previously and I switched to Dropbox because it was easier to use it was simple to share documents.
What's my experience with pricing, setup cost, and licensing?
Dropbox could be less expensive, and I pay monthly.
What other advice do I have?
Dropbox is a good solution for data storage. I am 100 percent satisfied.
I rate Dropbox a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer / Team Lead at a computer software company with 11-50 employees
An easy-to-install and stable solution for storing the data, but there can be more free storage
Pros and Cons
- "It is easy to install, and it is stable and scalable."
- "The free storage can be increased."
What is our primary use case?
I am using it to keep my data.
What is most valuable?
It is easy to install. It is stable and scalable.
What needs improvement?
The free storage can be increased.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
It is easy. It is a matter of minutes.
What about the implementation team?
I can install it myself.
What other advice do I have?
I would recommend this solution. I would rate it a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Security Services at a tech services company with 11-50 employees
Useful for exchanging large scale documents and files
Pros and Cons
- "A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it."
- "Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it."
What is our primary use case?
I generally use Dropbox for exchanging large scale documents or large files, and things of that nature.
Dropbox is a cloud-based solution.
What is most valuable?
A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it.
What needs improvement?
Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it.
For how long have I used the solution?
I've been using Dropbox sporadically for years, probably since it first came out.
What do I think about the stability of the solution?
Dropbox is stable, and I'm happy with it. As long as you've got things from a security point of view, it's fine.
What do I think about the scalability of the solution?
For my usage, it's scalable enough.
There is probably a relatively small number of Dropbox users in my organization because we use SharePoint and other solutions as well.
How are customer service and support?
I have never contacted technical support. I would just ask my own technical people if I needed anything.
Which solution did I use previously and why did I switch?
In my organization, we also use SharePoint and other solutions.
How was the initial setup?
There is no installation for something like Dropbox.
What's my experience with pricing, setup cost, and licensing?
I don't pay for a license to use Dropbox.
What other advice do I have?
I rate Dropbox an eight out of ten. I would recommend Dropbox to others. It's okay, and it's a private, mature solution, but I don't use it particularly as a business tool.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
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Buyer's Guide
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