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reviewer1736505 - PeerSpot reviewer
Head of Security Services at a tech services company with 11-50 employees
Real User
Jan 9, 2022
Useful for exchanging large scale documents and files
Pros and Cons
  • "A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it."
  • "Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it."

What is our primary use case?

I generally use Dropbox for exchanging large scale documents or large files, and things of that nature. 

Dropbox is a cloud-based solution. 

What is most valuable?

A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it. 

What needs improvement?

Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it. 

For how long have I used the solution?

I've been using Dropbox sporadically for years, probably since it first came out. 

Buyer's Guide
Dropbox Business - Enterprise
October 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.

What do I think about the stability of the solution?

Dropbox is stable, and I'm happy with it. As long as you've got things from a security point of view, it's fine. 

What do I think about the scalability of the solution?

For my usage, it's scalable enough. 

There is probably a relatively small number of Dropbox users in my organization because we use SharePoint and other solutions as well. 

How are customer service and support?

I have never contacted technical support. I would just ask my own technical people if I needed anything. 

Which solution did I use previously and why did I switch?

In my organization, we also use SharePoint and other solutions. 

How was the initial setup?

There is no installation for something like Dropbox. 

What's my experience with pricing, setup cost, and licensing?

I don't pay for a license to use Dropbox. 

What other advice do I have?

I rate Dropbox an eight out of ten. I would recommend Dropbox to others. It's okay, and it's a private, mature solution, but I don't use it particularly as a business tool. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at a tech services company with 51-200 employees
Real User
Dec 1, 2021
Stable solution; Have not run into any delays
Pros and Cons
  • "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
  • "It is extremely easy and straightforward to set up."
  • "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."

What is our primary use case?

We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.

What is most valuable?

The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.

What needs improvement?

Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.

What do I think about the stability of the solution?

It is a stable solution. I have not run into any delays or lags. 

How was the initial setup?

It is extremely easy and straightforward to set up. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
October 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Business process manager at a comms service provider with 10,001+ employees
Real User
Dec 1, 2021
Straightforward installation and helpful support
Pros and Cons
  • "I had a good experiment with the technical support from Dropbox."

    What is our primary use case?

    I use Dropbox for personal and business documents.

    For how long have I used the solution?

    I have been using Dropbox for a few years.

    How are customer service and support?

    I had a good experiment with the technical support from Dropbox.

    Which solution did I use previously and why did I switch?

    I have used other similar solutions in the past.

    How was the initial setup?

    The installation is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The subscription could be cheaper.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1717506 - PeerSpot reviewer
    Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
    Real User
    Nov 29, 2021
    Stable and easy to install
    Pros and Cons
    • "A valuable feature is that it stores my files and photos, and I'm satisfied with this product."
    • "Dropbox could be improved by reducing the storage price."

    What is our primary use case?

    My primary use case is to store files and photos. Since this is a cloud-based solution, it's always updated to the latest version. 

    What is most valuable?

    A valuable feature is that it stores my files and photos. I'm satisfied with this product. 

    What needs improvement?

    Dropbox could be improved by reducing the storage price. 

    For how long have I used the solution?

    I have been using Dropbox for a couple of years. 

    What do I think about the stability of the solution?

    This solution is quite stable. 

    What do I think about the scalability of the solution?

    Dropbox is scalable. 

    Which solution did I use previously and why did I switch?

    I also use Google Drive and OneDrive. 

    How was the initial setup?

    The installation is very straightforward and quite easy. It took just a couple of minutes. 

    What about the implementation team?

    I implemented this solution myself. 

    What's my experience with pricing, setup cost, and licensing?

    I pay for a yearly license. 

    Which other solutions did I evaluate?

    I didn't evaluate other options before using Dropbox. 

    What other advice do I have?

    I rate Dropbox a 10 out of 10. I would likely recommend this solution to others considering using it. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sales Director at CLoud3 Solutions Pte Ltd
    Real User
    Oct 29, 2021
    Offers convenience, connects with all devices that you own, and is easy to set up
    Pros and Cons
    • "It offers convenience. It can connect with all devices that you own."
    • "They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."

    What is our primary use case?

    The use case is to keep all the files that your device can't handle. It can go up to two terabytes.

    What is most valuable?

    It offers convenience. It can connect with all devices that you own.

    What needs improvement?

    They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

    For how long have I used the solution?

    I have been using this solution for a few years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is scalable. We have around 30 users.

    How are customer service and support?

    I haven't contacted their technical support.

    Which solution did I use previously and why did I switch?

    I didn't use any other solution previously.

    How was the initial setup?

    Its initial setup is very straightforward.

    What's my experience with pricing, setup cost, and licensing?

    We pay for the license yearly.

    What other advice do I have?

    I would recommend this solution to others. I would rate Dropbox a nine out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer968298 - PeerSpot reviewer
    Senior Account Manager at a manufacturing company with 10,001+ employees
    Real User
    Oct 28, 2021
    Reliable and meets basic needs, but the interface could have bigger buttons
    Pros and Cons
    • "Dropbox is reliable, and I've never reached the storage limits."
    • "The interface could have bigger buttons."

    What is most valuable?

    Dropbox is reliable, and I've never reached the storage limits.

    What needs improvement?

    The interface could have bigger buttons.

    For how long have I used the solution?

    I've been using Dropbox for the last couple of years.

    What do I think about the stability of the solution?

    Dropbox is stable enough to use. It's fine.

    How was the initial setup?

    Dropbox is a cloud storage solution, so there's not a whole lot to set up.

    What other advice do I have?

    I rate Dropbox seven out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Enterprise Architect at CCandC Solutions
    Real User
    Oct 24, 2021
    User-friendly, good performance, and has plenty of storage space
    Pros and Cons
    • "The security is very good."
    • "The performance is good, it is easy to use and very user-friendly, they provide a generous amount of space, and the security is very good."
    • "If someone manages a large amount of data, they will need more storage, which they must purchase."

    What is our primary use case?

    We use Dropbox to store our documents.

    What is most valuable?

    The performance is good.

    It is easy to use, very user-friendly.

    They provide a generous amount of space.

    Google Docs and Dropbox provide the same level of satisfaction as Pepsi and Coca-Cola.

    The security is very good.

    What needs improvement?

    It is adequate for my needs, as well as those of the average person.

    When you consider a private cloud for improved security, there will be fees, and the process will become more complicated.

    If someone manages a large amount of data, they will need more storage, which they must purchase.

    For how long have I used the solution?

    I have been using Dropbox for two years.

    What do I think about the stability of the solution?

    Dropbox is reliable.

    What do I think about the scalability of the solution?

    It belongs to me, and I use it. If I want to share a document with someone, I give them access and then remove the rights after a set period of time.

    Which solution did I use previously and why did I switch?

    I have also used Google Docs.

    If you implement Google Docs, the Google directory is very intuitive.

    I received assistance from Google. They are always available and quick to respond.

    I would rate them a ten out of ten.

    How was the initial setup?

    There is no installation because this is a cloud-based solution.

    What about the implementation team?

    You can easily implement it yourself.

    What's my experience with pricing, setup cost, and licensing?

    The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive.

    I don't pay any licensing fees.

    What other advice do I have?

    I would recommend this solution to those who are not worried about their document being on a public cloud. It can be used by anyone; it is quite secure.

    My scale is very small. I don't have many security requirements. I am at ease with the documents that I have saved.

    This solution does its job well.

    I would rate Dropbox a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1656168 - PeerSpot reviewer
    Information Management Specialist at a government with 501-1,000 employees
    Real User
    Oct 5, 2021
    Stable, free options, and easy to use
    Pros and Cons
    • "The solution is easy to use."
    • "The solution could be more scalable."

    What is our primary use case?

    I have been using Dropbox to store personal documents.

    What is most valuable?

    The solution is easy to use.

    For how long have I used the solution?

    I have been using Dropbox for approximately five years.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    The solution could be more scalable.

    What's my experience with pricing, setup cost, and licensing?

    I am using the free version of the solution.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Octavian Enache - PeerSpot reviewer
    Information Security Officer at TBI Bank
    Real User
    Sep 29, 2021
    Has a simple interface and is straightforward
    Pros and Cons
    • "I like that Dropbox has a simple interface and that it's pretty straightforward."
    • "It could be more secure."

    What is our primary use case?

    I use it for anything from backups to storing information.

    What is most valuable?

    I like that Dropbox has a simple interface and that it's pretty straightforward.

    What needs improvement?

    It could be more secure.

    For how long have I used the solution?

    I've been using Dropbox for more than five years.

    What other advice do I have?

    I would recommend Dropbox and rate it at eight on a scale from one to ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
    Real User
    Sep 29, 2021
    Stable and scalable, offering great performance; lacks sufficient storage and security
    Pros and Cons
    • "The solution provides great performance."
    • "The solution is very good within our environment, and the performance is great."
    • "The solution lacks sufficient storage capabilities."
    • "I'd be happier if the solution offered more storage and if that were the case, I think more companies would use it."

    What is most valuable?

    The solution is very good within our environment, and the performance is great. 

    What needs improvement?

    I'd be happier if the solution offered more storage and if that were the case, I think more companies would use it. I think there also needs to be an improvement in security. 

    For how long have I used the solution?

    I've been using this solution for five years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    What other advice do I have?

    I would recommend this solution but it's important to check that it's good for the size of your company. 

    I rate the solution seven out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2026
    Buyer's Guide
    Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.