The solution is primarily used for storing and sharing documents.
B2B Product Management at a comms service provider with 201-500 employees
Stable and reliable with the option to work on a free version
Pros and Cons
- "The scalability is great for us."
- "The product could always offer more storage."
What is our primary use case?
What is most valuable?
The solution has worked very well over the years. It's reliable.
We find the product to be stable.
The scalability is great for us.
The product has the option for a free version.
What needs improvement?
The product could always offer more storage.
For how long have I used the solution?
I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while.
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Dropbox Business - Enterprise
September 2025

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Which solution did I use previously and why did I switch?
I also have experience with Google Drive.
Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.
How was the initial setup?
It's a cloud-based solution. Therefore, there is no installation process.
What's my experience with pricing, setup cost, and licensing?
I'm using the basic version of the solution. It's free to use.
What other advice do I have?
I use the product for personal use for the most part.
As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users.
I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities.
I would recommend the product to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Simplicity is key - sharing files with others and accessibility from anywhere
Pros and Cons
- "Simple to share files with others."
- "It's an expensive solution."
What is our primary use case?
This solution is for my personal use and the primary use case is for storing files.
What is most valuable?
I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.
What needs improvement?
The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.
For how long have I used the solution?
I've been using this solution for a couple of years.
Which solution did I use previously and why did I switch?
I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.
What's my experience with pricing, setup cost, and licensing?
I've stopped paying Dropbox because I'm spending more time on Microsoft these days.
What other advice do I have?
This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.
I rate the solution a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
September 2025

Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Security consultant at a computer software company with 1,001-5,000 employees
Best solution in terms of space, file sharing, and live editing
Pros and Cons
- "It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
- "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."
What is our primary use case?
I use it to sort out the space limitation for emails and real-time file sharing and editing.
What is most valuable?
It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.
What needs improvement?
They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.
For how long have I used the solution?
I have been using it since I started working.
What do I think about the scalability of the solution?
Almost everyone in our organization is using this solution.
How are customer service and technical support?
I have never contacted their technical support.
How was the initial setup?
It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.
What other advice do I have?
I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.
I would rate Dropbox a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Richard Duggan Pty Ltd
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
- "The performance is good."
- "I would like to see more storage included and more lessons on how to optimize it."
What is our primary use case?
I use this solution for sharing files with other people.
What is most valuable?
The performance is good.
I am satisfied with the storage of this solution, but I would like to see more.
What needs improvement?
I would like to see more storage included and more lessons on how to optimize it.
For how long have I used the solution?
I have been using Dropbox for 10 years.
It's a cloud solution, so I am always using the latest version.
What do I think about the stability of the solution?
I don't have any issues with the stability of Dropbox.
What do I think about the scalability of the solution?
It's a scalable solution.
We have anywhere from one to fifty users in our organization who use this solution.
How are customer service and technical support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
I am also using Google Cloud. I have been using it for approximately three years.
How was the initial setup?
Because it is a cloud-based solution, there is no installation required.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Dropbox a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at a comms service provider with 501-1,000 employees
Easy to use for everyone, scalable, and reliable
Pros and Cons
- "The solution is easy to use, everyone can use it."
- "There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems."
What is our primary use case?
I use Dropbox for file storage and file-sharing with other people.
What is most valuable?
The solution is easy to use, everyone can use it.
What needs improvement?
There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.
For how long have I used the solution?
I have been using the solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
You can increase the size of Dropbox storage making it scalable.
Which solution did I use previously and why did I switch?
I have previously used Microsoft personal storage OneDrive.
What's my experience with pricing, setup cost, and licensing?
There is a subscription-based pricing model and I pay monthly.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
- "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
What is our primary use case?
I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.
What is most valuable?
The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files.
For how long have I used the solution?
I have been using this solution for many years.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
From what I have been using the solution for I have not had any issues with the scalability.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.
What other advice do I have?
I would recommend this solution to others.
I rate dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analyst at a tech services company with 1,001-5,000 employees
Easy to use option for Windows users and others
Pros and Cons
- "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
- "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
What is most valuable?
Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.
What needs improvement?
I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.
Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.
For how long have I used the solution?
I use Dropbox two or three times a week.
What do I think about the stability of the solution?
I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.
What do I think about the scalability of the solution?
In my team, I think more than 10 people are using Dropbox - between 10 and 20.
All of us use it as separate users but we share files. We don't use the professional package.
How was the initial setup?
There is no installation.
Which other solutions did I evaluate?
I evaluated Google Drive.
What other advice do I have?
I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software.
On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Research and Teaching Assistant at a university with 1,001-5,000 employees
Free to use and easy to set up but needs more storage on the freemium tier
Pros and Cons
- "The initial setup was very easy."
- "For us, storage is an issue. The free version is too small in terms of the amount of storage on offer."
What is our primary use case?
We primarily use the solution for data storage. I mostly use the solution to share files with others and to share files also with my phone.
I use the solution both at work and at home.
What is most valuable?
The sharing aspect of the solution is its most valuable aspect. It's very easy to share files across devices and with colleagues.
The initial setup was very easy.
The solution has been very stable so far.
The solution has a tier that is free to use, and therefore it's very good for companies worried about costs.
What needs improvement?
For us, storage is an issue. The free version is too small in terms of the amount of storage on offer. They should make it a bit bigger for those on that tier.
For how long have I used the solution?
We've been using the solution for about five or so years. It's been a while.
What do I think about the stability of the solution?
The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
While our team of five or six uses the solution frequently, it's my understanding that the solution is widely used throughout the company as well.
Which solution did I use previously and why did I switch?
I also use Google Drive. I prefer it, actually.
How was the initial setup?
The initial setup was not overly complex or difficult. It's easy. It's very straightforward. A company shouldn't have any issues dealing with the initial implementation.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of the solution. While you can pay more for more storage space, we do not actually use the paid version, and therefore I can't speak to its aspects precisely.
What other advice do I have?
We are just customers and end-users. We don't actually even pay for the product. We have no relationship with Dropbox.
I have the solution deployed on my laptop as well as the cloud. I use it in both places.
I would likely recommend other users check out Google's option and use that rather than Dropbox.
I'd rate the solution at a seven out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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