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reviewer1644669 - PeerSpot reviewer
PMO at a consultancy with 10,001+ employees
Real User
Aug 31, 2021
Accessible, easy to use, but standard storage could increase
Pros and Cons
  • "The most valuable features I have found to be accessibility and ease of use."
  • "The solution could improve by being more secure and having more storage."

What is our primary use case?

I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

What is most valuable?

The most valuable features I have found to be accessibility and ease of use.

What needs improvement?

The solution could improve by being more secure and having more storage.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

Buyer's Guide
Dropbox Business - Enterprise
January 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

What other advice do I have?

There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.

I rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer929298 - PeerSpot reviewer
Deputy Manager at a tech services company with 51-200 employees
Real User
Aug 3, 2021
The flexibility and sharing are key features
Pros and Cons
  • "Offers great flexibility."
  • "Security could be enhanced."

What is our primary use case?

Dropbox can be used to share files which can be easily accessible to many users. We use it often in the company. I'm a customer and Dropbox is for my personal use only. 

What is most valuable?

The flexibility it provides is valuable as is the ability for more than one user to access files at any time. The sharing is a key feature, it allows you to see files online and send them to your device.

What needs improvement?

The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient. They should consider two-factor authentication as an additional feature. 

For how long have I used the solution?

I've been using this solution for seven years. 

What's my experience with pricing, setup cost, and licensing?

Licensing is subscription based. It can be a monthly or annual subscription - I recommend the annual subscription, it's easily renewed. 

What other advice do I have?

This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility. I recommend Dropbox over Google Cloud

I rate this product a nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox Business - Enterprise
January 2026
Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
reviewer1401330 - PeerSpot reviewer
Director of Client Strategies at a marketing services firm with 11-50 employees
Real User
Jul 30, 2021
Reliable, scales well, and the fees are subscription-based
Pros and Cons
  • "Reliability is the most valuable feature."
  • "It could be more secure."

What is our primary use case?

I use Dropbox for sharing files.

What is most valuable?

Reliability is the most valuable feature.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Dropbox for a few years, but I don't use it consistently.

We are using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

We are also using Google Drive.

How was the initial setup?

It's a cloud-based solution, so there is no installation required.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription fee.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1326276 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees
Real User
Jul 28, 2021
Free, easy to use, and scalable
Pros and Cons
  • "It's very easy to use and quite accessible for everybody."
  • "It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within."

What is our primary use case?

I have used Dropbox on the odd occasion to share files and so on with external parties. For example, I've used it to share big files such as videos and items of that nature. I mainly use it for sharing different types of files and for storage. 

What is most valuable?

The solution is stable.

The performance is good.

It's very easy to use and quite accessible for everybody.

The solution scales well.

The solution is free to use. 

You don't need to install anything.

What needs improvement?

It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within.

For how long have I used the solution?

I've used the solution for a while. It's been five years or longer. 

What do I think about the stability of the solution?

The solution has been stable over the years. There are no bugs or glitches. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

It's my understanding that the solution scales well. I've never run into any problems. If a user needs to expand their usage, they can do so.

We have about 200 people using it within our company.

How are customer service and technical support?

I've never dealt with technical support. It has never been necessary, as I've never run into issues. Therefore, I can't speak to how helpful or responsive they are. It's very easy to use. So much so, the average person would not need support services. 

Which solution did I use previously and why did I switch?

We didn't use any other storage solutions before we began using Dropbox.

How was the initial setup?

As a cloud solution, there technically is no installation process you have to go through. You just access it and use it. 

What's my experience with pricing, setup cost, and licensing?

We use the free version of the solution. We don't pay any licensing fees. 

What other advice do I have?

I'm not an IT person, I'm a business person. I'm not overly technical.

I'm a Dropbox end-user and customer. 

I'd rate the solution at an eight out of ten. I've been quite please with its capabilities so far.

I would recommend the solution to other users and companies.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1414179 - PeerSpot reviewer
B2B Product Management at a comms service provider with 201-500 employees
Real User
Jul 27, 2021
Stable and reliable with the option to work on a free version
Pros and Cons
  • "The scalability is great for us."
  • "The product could always offer more storage."

What is our primary use case?

The solution is primarily used for storing and sharing documents.

What is most valuable?

The solution has worked very well over the years. It's reliable.

We find the product to be stable. 

The scalability is great for us. 

The product has the option for a free version.

What needs improvement?

The product could always offer more storage. 

For how long have I used the solution?

I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while. 

Which solution did I use previously and why did I switch?

I also have experience with Google Drive

Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.

How was the initial setup?

It's a cloud-based solution. Therefore, there is no installation process. 

What's my experience with pricing, setup cost, and licensing?

I'm using the basic version of the solution. It's free to use. 

What other advice do I have?

I use the product for personal use for the most part.

As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users. 

I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities. 

I would recommend the product to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1630506 - PeerSpot reviewer
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Real User
Jul 26, 2021
Simplicity is key - sharing files with others and accessibility from anywhere
Pros and Cons
  • "Simple to share files with others."
  • "It's an expensive solution."

What is our primary use case?

This solution is for my personal use and the primary use case is for storing files.

What is most valuable?

I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.

What needs improvement?

The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

For how long have I used the solution?

I've been using this solution for a couple of years. 

Which solution did I use previously and why did I switch?

I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.

What's my experience with pricing, setup cost, and licensing?

I've stopped paying Dropbox because I'm spending more time on Microsoft these days. 

What other advice do I have?

This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.

I rate the solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Jul 7, 2021
Best solution in terms of space, file sharing, and live editing
Pros and Cons
  • "It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
  • "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical support.

How was the initial setup?

It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.

What other advice do I have?

I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.

I would rate Dropbox a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at a consultancy with 11-50 employees
Real User
Jul 4, 2021
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
  • "The performance is good."
  • "I would like to see more storage included and more lessons on how to optimize it."

What is our primary use case?

I use this solution for sharing files with other people.

What is most valuable?

The performance is good.

I am satisfied with the storage of this solution, but I would like to see more.

What needs improvement?

I would like to see more storage included and more lessons on how to optimize it.

For how long have I used the solution?

I have been using Dropbox for 10 years.

It's a cloud solution, so I am always using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

It's a scalable solution.

We have anywhere from one to fifty users in our organization who use this solution.

How are customer service and technical support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

I am also using Google Cloud. I have been using it for approximately three years.

How was the initial setup?

Because it is a cloud-based solution, there is no installation required.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Dropbox Business - Enterprise Report and get advice and tips from experienced pros sharing their opinions.