Infrastructure Expert at a tech services company with 1,001-5,000 employees
I would be lost without Dropbox
What is most valuable?
- You can increase your storage amount with referrals (there is a way to cheat the system as well to expedite that process) to a maximum of I believe 18 or 25GB with
- Competitive pricing for enterprise solutions, which are 100, 200 and 500GB solutions.
- Team collaboration storage solutions with options starting at 1TB.
- 99.9% Uptime (I have never personally lost any files or not been able to access my data.
- Syncing between an unlimited number of computers and devices, including every mobile and tablet OS on the market and every desktop OS (Windows, OS X, and Linux) out there.
- Great community support which includes add-on features and stuff.
- They run fun little games each year so that you can increase your storage even more and have fun while doing it.
What needs improvement?
- Starts you out at 2GB, which is paltry compared to most other offerings.
- There is a cap to the amount you can increase to on a free plan.While I admit that the privacy issues that came up a while back (six months to a year ago) gave me cause for concern, Dropbox rectified the issue in their EULA and were extremely transparent with their customer base, which I believe is an excellent business practice.
What other advice do I have?
I've been using Dropbox almost consistently since it's inception. I've tried and used (still use some) other services out there, and found the only others with comparable features are SkyDrive (they start you out at 7GB compared to 2GB (I still have my 25GB from being a beta tester!)) and Google Drive (which starts you out at 5GB). Dropbox trumps both of these with it's superior support and features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Marketing at a marketing services firm with 51-200 employees
Great Company with a brilliant product, but there are some security concerns.
Valuable Features:
While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).
Room for Improvement:
There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.
Other Advice:
With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
February 2026
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Project Manager at a tech company with 51-200 employees
A Free and Outstanding Cloud-Based Storage Solution
Valuable Features:
Dropbox is a cloud storage platfrom that I have been using since its launch. Dropbox is an outstanding platform that offers users the following pros: *2 GB of free storage *Easy, quick download and installation *iOS and Android mobile applications *Capability of storing multiple forms of media
Room for Improvement:
The only con to Dropbox is now there is a competitive platform, Google Drive, that offers users 5 GB of free storage and syncing capability with other Google services. "
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good review by conor.
However i see one downside of dropbox is that DropBox company will keep a copy of all your documents and you can never be sure are they going to remove the files completely even at your request.
IT Security Architect at a comms service provider with 201-500 employees
User-friendly interface, reliable, and scalable
Pros and Cons
- "The user interface is very user-friendly."
- "The storage is not large enough."
What is our primary use case?
I use Dropbox for cloud sharing of my personal documents.
What is most valuable?
The user interface is very user-friendly.
What needs improvement?
The storage is not large enough.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
What's my experience with pricing, setup cost, and licensing?
The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount.
What other advice do I have?
I rate Dropbox an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CAD Engineer at a tech services company with 201-500 employees
Helps to open files but improvement is needed in file storage
Pros and Cons
- "I use the product to open files."
- "Dropbox needs to increase its storage."
What is our primary use case?
I use the product to open files.
What needs improvement?
Dropbox needs to increase its storage.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I use the solution for my personal purpose.
How are customer service and support?
I haven't contacted tech support yet.
How was the initial setup?
Dropbox's deployment is straightforward and very quick.
What's my experience with pricing, setup cost, and licensing?
I don't pay any licensing costs.
What other advice do I have?
I rate Dropbox a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Provides an ease of transferring files, but there could be better integration with other tools
Pros and Cons
- "The setup was straightforward."
- "The product improvement could include better integration with other tools and more advanced file versioning features."
What is our primary use case?
We use Dropbox primarily for transferring files to others for personal use and basic file-sharing needs.
What is most valuable?
The product's most valuable feature was its ease of transferring files.
What needs improvement?
The product improvement could include better integration with other tools and more advanced file versioning features. Enhanced stability and performance would also be beneficial.
What do I think about the stability of the solution?
The product stability needs improvement.
How was the initial setup?
The setup was straightforward. It involved a simple installation process with minimal configuration requirements.
What about the implementation team?
I implemented the product myself.
What other advice do I have?
Dropbox is one of many file-sharing solutions available. While it is reliable for basic use, many other options have better features for enterprise needs.
I rate it a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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Great detailed review by the author.
Agree with reviewer on pros and cons, though i would like to add few:
1) User Interface is easy to use and appealing.
2) Available for various platforms like Windows, Linux etc.
3) Provides software, which is syncronized with their web, so you will get notifications and alerts when the file is added, deleted or changed.