Marketing at a marketing services firm with 51-200 employees
Great Company with a brilliant product, but there are some security concerns.
Pros and Cons
- "While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user."
- "There have been a few privacy and security issues that have soured me a bit on Dropbox over the last year or so."
What is most valuable?
While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).
What needs improvement?
There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.
What other advice do I have?
With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech company with 51-200 employees
A Free and Outstanding Cloud-Based Storage Solution
Pros and Cons
- "Dropbox is an outstanding platform that offers users the following pros: *2 GB of free storage *Easy, quick download and installation *iOS and Android mobile applications *Capability of storing multiple forms of media"
- "The only con to Dropbox is now there is a competitive platform, Google Drive, that offers users 5 GB of free storage and syncing capability with other Google services."
Valuable Features:
Dropbox is a cloud storage platfrom that I have been using since its launch. Dropbox is an outstanding platform that offers users the following pros: *2 GB of free storage *Easy, quick download and installation *iOS and Android mobile applications *Capability of storing multiple forms of media
Room for Improvement:
The only con to Dropbox is now there is a competitive platform, Google Drive, that offers users 5 GB of free storage and syncing capability with other Google services. "
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good review by conor.
However i see one downside of dropbox is that DropBox company will keep a copy of all your documents and you can never be sure are they going to remove the files completely even at your request.
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Dropbox Business - Enterprise
June 2026
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IT Security Architect at a comms service provider with 201-500 employees
User-friendly interface, reliable, and scalable
Pros and Cons
- "The user interface is very user-friendly."
- "The storage is not large enough."
What is our primary use case?
I use Dropbox for cloud sharing of my personal documents.
What is most valuable?
The user interface is very user-friendly.
What needs improvement?
The storage is not large enough.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
What's my experience with pricing, setup cost, and licensing?
The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount.
What other advice do I have?
I rate Dropbox an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CAD Engineer at Pro AV
Helps to open files but improvement is needed in file storage
Pros and Cons
- "I use the product to open files."
- "Dropbox needs to increase its storage."
What is our primary use case?
I use the product to open files.
What needs improvement?
Dropbox needs to increase its storage.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I use the solution for my personal purpose.
How are customer service and support?
I haven't contacted tech support yet.
How was the initial setup?
Dropbox's deployment is straightforward and very quick.
What's my experience with pricing, setup cost, and licensing?
I don't pay any licensing costs.
What other advice do I have?
I rate Dropbox a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Provides an ease of transferring files, but there could be better integration with other tools
Pros and Cons
- "The setup was straightforward."
- "The product improvement could include better integration with other tools and more advanced file versioning features."
What is our primary use case?
We use Dropbox primarily for transferring files to others for personal use and basic file-sharing needs.
What is most valuable?
The product's most valuable feature was its ease of transferring files.
What needs improvement?
The product improvement could include better integration with other tools and more advanced file versioning features. Enhanced stability and performance would also be beneficial.
What do I think about the stability of the solution?
The product stability needs improvement.
How was the initial setup?
The setup was straightforward. It involved a simple installation process with minimal configuration requirements.
What about the implementation team?
I implemented the product myself.
What other advice do I have?
Dropbox is one of many file-sharing solutions available. While it is reliable for basic use, many other options have better features for enterprise needs.
I rate it a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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Great detailed review by the author.
Agree with reviewer on pros and cons, though i would like to add few:
1) User Interface is easy to use and appealing.
2) Available for various platforms like Windows, Linux etc.
3) Provides software, which is syncronized with their web, so you will get notifications and alerts when the file is added, deleted or changed.