I mainly use Dropbox for file sharing.
Computer Operator at Jtech
Reliable and easy to set up file sharing
Pros and Cons
- "Dropbox is easy to set up as it doesn't require any installation, just a download."
- "The price for storage space is a little expensive."
What is our primary use case?
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
Dropbox is scalable.
How was the initial setup?
Dropbox is easy to set up as it doesn't require any installation, just a download.
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April 2025

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What's my experience with pricing, setup cost, and licensing?
The price for storage space is a little expensive.
What other advice do I have?
I would recommend Dropbox to others and rate it as seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Systems Services
Scalable, easy to use, but expensive
Pros and Cons
- "The solution is easy to use."
What is our primary use case?
Dropbox is a cloud platform for storing data.
What is most valuable?
The solution is easy to use.
For how long have I used the solution?
I have been selling this solution for a few years.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 15 customers using this solution.
Which solution did I use previously and why did I switch?
We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.
I rate Dropbox a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Dropbox
April 2025

Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.
Sales Engineer - IM Cloud at a wholesaler/distributor with 10,001+ employees
User-friendly, simple to set up and great for file sharing
Pros and Cons
- "The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly."
- "The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users."
What is our primary use case?
We primarily use all aspects of Dropbox, from storage to file transfers.
I use it for notes when I'm in meetings so I can share it with my team. I use it for sharing files as well.
What is most valuable?
The way you can share files by sending a link is very good. It also allows us to have all of our files on our smartphone, tablet, or computer. It's really great to have access to our files from anywhere at any moment.
The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly.
What needs improvement?
The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable. Sometimes I have to restart the solution because there is a problem. It's not often. I don't know if it's due to my computer or due to my connection.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and technical support?
In France, I have a direct connection to Dropbox. In general, I've been satisfied.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution.
How was the initial setup?
The initial setup is straightforward. They have a great onboarding process that guides everything. Deployment takes about ten minutes. You only need one person to handle the implementation.
What about the implementation team?
I handled the implementation myself.
Which other solutions did I evaluate?
We previously evaluated WeTransfer.
What other advice do I have?
We use the cloud deployment model.
I would recommend the solution. It's user-friendly, easy to activate and easy to use.
I'd rate the solution nine out of ten. The features are great but the pricing needs adjustment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Marketing at a marketing services firm with 51-200 employees
Great Company with a brilliant product, but there are some security concerns.
Valuable Features:
While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).
Room for Improvement:
There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.
Other Advice:
With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CAD Engineer at Pro AV
Helps to open files but improvement is needed in file storage
Pros and Cons
- "I use the product to open files."
- "Dropbox needs to increase its storage."
What is our primary use case?
I use the product to open files.
What needs improvement?
Dropbox needs to increase its storage.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I use the solution for my personal purpose.
How are customer service and support?
I haven't contacted tech support yet.
How was the initial setup?
Dropbox's deployment is straightforward and very quick.
What's my experience with pricing, setup cost, and licensing?
I don't pay any licensing costs.
What other advice do I have?
I rate Dropbox a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Officer at TBI Bank
Has a simple interface and is straightforward
Pros and Cons
- "Dropbox has a simple interface, and it's pretty straightforward."
- "It could be more secure."
What is our primary use case?
I use it for anything from backups to storing information.
What is most valuable?
I like that Dropbox has a simple interface and that it's pretty straightforward.
What needs improvement?
It could be more secure.
For how long have I used the solution?
I've been using Dropbox for more than five years.
What other advice do I have?
I would recommend Dropbox and rate it at eight on a scale from one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at Richard Duggan Pty Ltd
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
- "The performance is good."
- "I would like to see more storage included and more lessons on how to optimize it."
What is our primary use case?
I use this solution for sharing files with other people.
What is most valuable?
The performance is good.
I am satisfied with the storage of this solution, but I would like to see more.
What needs improvement?
I would like to see more storage included and more lessons on how to optimize it.
For how long have I used the solution?
I have been using Dropbox for 10 years.
It's a cloud solution, so I am always using the latest version.
What do I think about the stability of the solution?
I don't have any issues with the stability of Dropbox.
What do I think about the scalability of the solution?
It's a scalable solution.
We have anywhere from one to fifty users in our organization who use this solution.
How are customer service and technical support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
I am also using Google Cloud. I have been using it for approximately three years.
How was the initial setup?
Because it is a cloud-based solution, there is no installation required.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Dropbox a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Partner at Inodev
Easy to use, stable, and trustworthy with good pricing, but needs better version control and integration user experience
Pros and Cons
- "One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy."
- "File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."
What is our primary use case?
We use it for sharing files and folders with our clients. We are using its latest version.
How has it helped my organization?
DropBox aloows us to easily share folders and files with clients. Since is independent, clients that are not in windows can acces the files and sync quite easy.
What is most valuable?
One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.
What needs improvement?
File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.
Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.
For how long have I used the solution?
We have been using it for at least ten years in our company, but I have been using it for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have eight users who use this solution. We don't have any plans to increase its usage. We are planning to move to Microsoft SharePoint.
How are customer service and technical support?
We have used their support mostly for billing and licensing.
Which solution did I use previously and why did I switch?
We didn't use any other product previously.
How was the initial setup?
It is a cloud solution, so the setup is easy. The synchronization with the laptops and other devices is also quite good.
What was our ROI?
no exactly tangible, but it's positive.
What's my experience with pricing, setup cost, and licensing?
Its price is quite cheap. It is quite competitive.
You just need to pay for the license. There are no additional costs.
What other advice do I have?
I would recommend this solution for those companies who are not using Office 365.
I would rate Dropbox a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Great detailed review by the author.
Agree with reviewer on pros and cons, though i would like to add few:
1) User Interface is easy to use and appealing.
2) Available for various platforms like Windows, Linux etc.
3) Provides software, which is syncronized with their web, so you will get notifications and alerts when the file is added, deleted or changed.