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Dropbox vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
90
Ranking in other categories
Cloud Storage (5th)
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox is 7.7%, down from 12.2% compared to the previous year. The mindshare of Microsoft 365 Business is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Luca Turco - PeerSpot reviewer
Subscription model ensures continuous updates and connectivity across devices
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had any issues at all with the solution."
"The setup was straightforward."
"It offers convenience. It can connect with all devices that you own."
"The solution is reliable and user-friendly."
"Dropbox is an easy-to-use solution that has good stability."
"It is very practical and so easy to upload and download files and carry on without my computer."
"Availability of dedicated Apps on any kind of OS."
"Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
"The product integrates well with Windows and Microsoft solutions."
"I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes."
"The solution is quite friendly."
"I like the ease of use."
"The product's initial setup phase was straightforward."
"Most people are very used to working with Microsoft Office, and we can work offline as well."
"We've found the stability to be very good."
"The installation process is very straightforward."
 

Cons

"Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."
"The product could always offer more storage."
"Security could be enhanced."
"It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within."
"It's an expensive solution."
"Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
"One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive."
"Dropbox could improve by being more secure."
"It should be a bit more user-friendly. It should be less click to get to what you need. this would help people use it more efficiently."
"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution. We have been getting phishing emails, and I have been chasing Microsoft every single day. In terms of configuration, all the controls that they have recommended are in place, but we are still getting a lot of phishing emails. I would like to see a feature that allows us to share a folder from an online archive, which is a sort of mailbox attached to the primary mailbox. Currently, you can share folders, contacts, and calendars only in the primary mailbox. You can't share any folder or other things from the online archive. The limit of the primary mailbox is 50 GB, whereas the online archive is unlimited, so it would be useful if we can share a folder from the online archive."
"The security sites need to be simplified and the technical support needs improvement."
"The only problem with 365 nowadays is that it expires."
"Microsoft Teams, which is a video conferencing, chat, and collaboration tool, has some issues with video codecs. It has really bad performance, especially on the Mac OS, and requires a lot of improvements. I'm using MacBook Pro, and the performance of Microsoft Teams is disastrous. It is really unusable. Given our subscription, we get Microsoft Teams for free, but we are often opting to use Zoom or some other tool because the entire computer becomes almost unusable. New age applications should be written in a way that ensures similar performance across different operating systems. I'm not sure how it works on Windows. I assume it works better, but Microsoft needs to ensure that the performance is really good. It should provide the same kind of user experience across different platforms. They can use more efficient development tools when it comes to applications. They seem to be using a technology that uses a lot of resources on our personal computers. I know that Microsoft is pushing a lot of applications to be built in the Office 365 ecosystem, but Microsoft Teams should be a focus because it is a collaboration tool. Its performance and usability need to be better, especially in the times of COVID-19. As a part of management, I use the collaboration tools and video conferencing tools for approximately five or six hours a day. Such issues have a big business impact because the management makes decisions about the tools that are going to be used within the company. SharePoint could somehow be improved or changed to match the features of Confluence from Atlassian. There is an opportunity to do some improvements there."
"The stability could be improved."
"The price could be better."
"The solution could integrate better with other products such as Skype and Zoom, at the moment it slows down the computer."
 

Pricing and Cost Advice

"While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options."
"We pay a monthly subscription fee."
"Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."
"My company makes monthly payments towards the licensing charges associated with the product. I think it's a reasonably priced product."
"I am using the free version of the solution."
"Users need to pay to increase the solution's capacity."
"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
"A basic version of Dropbox is available for free with a paid subscription from Microsoft."
"The solution costs approximately $20 per month per user."
"The solution is very cheap."
"It is basically software as a service. So, you pay for the software subscription. The price is based on the plan you choose. You can also leverage the help of cloud service providers."
"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"The licenses are available for a fair price."
"I rate the pricing of the program a seven out of ten."
"The licensing cost is reasonable."
"The tool’s licensing and pricing are interconnected. There are different levels of licensing."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Computer Software Company
4%
Financial Services Firm
3%
University
3%
Computer Software Company
17%
Financial Services Firm
11%
Healthcare Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Dropbox vs. Microsoft 365 Business and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.