

Dropbox Business Enterprise and Microsoft 365 Business compete in the cloud storage and business productivity software market. Microsoft 365 has the upper hand due to its comprehensive suite of productivity tools and advanced security features.
Features: Dropbox Business Enterprise is favored for ease of use, seamless syncing across devices, and comprehensive file-sharing capabilities. It appeals to teams for straightforward access and collaboration. Microsoft 365 Business offers document collaboration, advanced security, and integration with Office applications, making it ideal for businesses relying on integrated communication and productivity tools.
Room for Improvement: Dropbox Business Enterprise users note limited free storage and pricing concerns, alongside the need for improved integration and real-time collaboration. Microsoft 365 Business users cite pricing and usability complexity as issues, along with the need for better integration with non-Microsoft products and smoother update processes.
Ease of Deployment and Customer Service: Dropbox Business Enterprise is available through hybrid cloud deployments and offers reliable customer support, admired for its intuitive design despite some response time delays. Microsoft 365 Business provides extensive deployment options with strong customer service; it supports complex operations but might require an intricate initial setup.
Pricing and ROI: Dropbox Business Enterprise offers competitive pricing with freemium options, though higher corporate plans may not suit extensive storage needs. Microsoft 365 Business, while costly, is valued for its suite of tools and integration benefits, seen as a justified expense for productivity and security. Dropbox focuses on simplicity and affordability, while Microsoft 365 warrants its price with expansive features.
I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.
It has also increased our security in my organization, boosting file sharing security and efficiency in project development by improving how easily we can share project files.
I have seen a return on investment as file sharing security has improved, enabling efficiency in project development, particularly when collaborating on a project where we share files, edit them, and work together effectively.
It also provides good security and the ability for normal users to create simple applications without needing developers.
Dropbox offers 24-hour support, both through chat and limited hour calls.
They should improve their responsiveness, as users sometimes need a quick response and they can take hours to reply.
The customer support from Dropbox Business - Enterprise is one of the best I have encountered.
It would be beneficial if Microsoft had more expert customer support staff.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
The scalability of Dropbox Business - Enterprise is impressive, as it can handle a huge amount of data seamlessly while maintaining fast and reliable performance.
It grows with my organization.
Dropbox Business - Enterprise's scalability is very good, as we are able to handle and send large files and receive large files from our clients without seeing any crashes or downtime.
I have not experienced any downtime or lagging.
The stability of Microsoft 365 Business is rated nine out of ten.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
I would also appreciate the feature that allows visibility of who last modified a file, as that would be beneficial.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
the price is relatively competitive compared to competitors such as Google Drive
My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.
I find the pricing very competitive and affordable.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
The feature I find myself using the most, which is the most valuable to me, is document collaboration, as it enables us to edit files and attach comments easily in real time.
Data encryption and security protocols for the business are excellent.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
| Product | Market Share (%) |
|---|---|
| Dropbox Business - Enterprise | 8.6% |
| Microsoft 365 Business | 2.3% |
| Other | 89.1% |

| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 19 |
| Large Enterprise | 37 |
| Company Size | Count |
|---|---|
| Small Business | 113 |
| Midsize Enterprise | 44 |
| Large Enterprise | 100 |
Dropbox Business - Enterprise enables seamless device synchronization and efficient file sharing with a user-friendly interface. It enhances productivity and security with diverse access options and scalable pricing.
Dropbox Business - Enterprise is a tool for data storage and sharing across devices, offering cloud-based solutions that facilitate communication between team members. It provides a stable performance with integration capabilities, version history, and collaborative tools. Limitations exist in link sharing, permissions management, and mobile interface usability, alongside the need for better real-time collaboration and stronger authentication. Despite these, Dropbox serves as a central repository for critical data, making document accessibility easy.
What are the key features of Dropbox Business - Enterprise?Dropbox Business - Enterprise is implemented across industries for centralized file management. Corporations use it for backing up crucial data and ensuring smooth collaboration among departments. In education, it supports faculty and students by enabling resource access on any device, while media companies use it to manage large files and creative assets efficiently.
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
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