Dynatrace Reviews

The primary use case of the Dynatrace is to monitor our application and its performance.

It helps in many ways in our organization:

• managing capacity planning
• managing services performance
• tuning database performance and optimizing queries.

There are so many features which we find very useful. One of them is to use PurePath to pick out frustrated users, see where the issue is, and analyze why it is happening. Dynatrace helps a lot in find the issue and fixing it.

We are still exploring features. But one feature which would be great in the next release would be that it provide a summary of the main fail point for frustrated users, instead of our having to go to PurePath and look for it. It should provide the list of pain point areas in report format.

Dynatrace allows for my developers and administrators to dissect problems and performance impacts in our intranet/extranet environment and determine the root cause.

With the help of Dynatrace, we have improved performance by 50% and determined conflicts in the application to eliminate errors.

The user monitoring is probably the best part of the application. With it, we can go back to when a specific user had an issue and trace the entire transaction from the client to the database.

There are a couple gaps in the network reporting that we would like to see cleared up a bit. Other than that, it works like a charm.

Less than one year.

I recommend Dynatrace to all of my clients for Server Monitoring/APM. It makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue.

Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment.

The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time.

The user interface is complicated, but recent web versions are getting better all the time. The improvements and new features in each release are great.

More than five years.

Delivering application performance monitoring as a service out to clients for managing the health of critical apps and infrastructure out to end customers.

It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues.

Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value.

The licensing model is confusing in solutioning clients for the number of hosts needed to deploy. It is difficult to determine without the assistance of Dynatrace employees. The product is superior to others, but it comes with a price tag that is often difficult to position back to clients.

One to three years.

-Flexibility -Dynamic reporting capabilities -Very good support -The product is still growing - adding new capabilities/functions -Best of breed

-Pricing -License model

Been running the product suite for 6 years and feel the product is still in front of the other competitors for the purpose we are using it.

The company uses it for a lot of things. Obviously, we're using it mostly for application monitoring, and that covers both application performance and availability. We're using it for checking how things are performing and making sure that they're running and running properly and there aren't errors or issues. That would be the main thing. 

We're also using it to monitor servers, do some infrastructure monitoring, make sure there're enough servers are running and that they've got available disc space for monitoring CPU and memory, et cetera. 

The solution is stable. 

I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot. 

The installation process is straightforward.

They're generally going in the right direction and they're quite responsive to feedback. You can vote on features and whatnot. If enough people vote for a feature, they'll get it put in. 

The solution could be more seamless. The user interface could be better and they could offer more integration. 

We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment. 

How long I've used the product depends on which version you would classify as the product. The current one, under this name, has only been out maybe three or four years. However, I also used the older version before that, and that was something called AppMon. Therefore, I've used it for a while at this point. 

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

I can't really comment on the scalability as we're in a relatively small environment. We don't have a massive number of servers on-site. I am aware of people that run it in massive environments, however, I can't make a comment on what it's like as our site is fairly small.

We might have ten or so active users. 

Technical support is very good and very responsive. We're quite satisfied with the level of service on offer.

Before Dynatrace there was another Dynatrace product called AppMon. Before that, we used to use the company's own solution.  

The initial setup is easy and pretty straightforward. It's not overly complex. 

The main issue is that, due to the fact that it covers so much space, the navigation can be long-winded. It can take a lot of clicks to get into where you want to go, however, it's covering a lot of information.

On the site that I'm on, on the Dynatrace site, there's really just me that's doing the technical side of Dynatrace. I'm the one that's keeping Dynatrace itself running and whatnot. That said, even in bigger environments, there's probably only one or two people that are looking after Dynatrace itself. It's really solid in that regard. 

I don't really get involved in the commercial side of things and therefore cannot speak to the aspect of licensing, such as pricing. We might be on a three-year contract that gets renewed.

While my organization is a reseller of Dynatrace, I actually also work on it myself. 

While the deployment model that we're using is on-premises, there is a cloud-based version of it as well.

We're always using the latest version of the solution. It gets updated automatically, and therefore it's pretty much the latest version.

I'd rate the solution at an eight out of ten overall.

I would recommend Dynatrace to others who are looking into implementing it.

On-premises

APM monitoring and troubleshooting for any kind of technology.

This has improved our organization because any kind of technology, even legacy equipment, is now monitored.

The user experience monitor is a real added value.

It would be nice to have a simplified monitoring feature for non-Java applications.

Three years.

Our primary use case is performance improvements and understanding the customer struggle. Dynatrace gives us real-time data that we can use within the office to display data.

• Greater insight into the customer experience and front-end user experience. 
• Bespoke dashboards and reports which help our business to grow.

• Bespoke business transactions providing greater performance insight. 
• Adaptable business transactions which can accommodate new developments.

• Needs a greater meta data capture.
• Usability on the front-end for non-technical people. Although, it does prove great support and problem solving collaboration.

Three to five years.