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PeerSpot user
Technical Lead - Platform Services at Touchtunes Interactive Networks
Real User
It eases the investigation process by creating a faster feedback loop with clients
Pros and Cons
  • "It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes."
  • "More visibility into Python processes."

What is our primary use case?

Java-based microservices (couple of dozen) monitoring and their dependencies (Oracle, MySQL, RabbitMQ, and Elasticsearch). Apart from monitoring (with alerts), I use the Dynatrace solution to investigate reported issues by clients.

How has it helped my organization?

It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes.

What is most valuable?

  • Dashboards: Most critical information on a single view and in a very-customizable way.
  • Alerts: Stays on top of probable issues.
  • Services monitoring: Helps fine tune resource allocation (CPU and memory).

What needs improvement?

I would like to have more visibility into Python processes. Meanwhile, we are thinking about "fronting" our Python processes with a fully supported web server, such as Nginx.

Buyer's Guide
Dynatrace
April 2025
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
861,524 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Full Stack APM Monitoring / Log Analytics Solution Consultant at a tech services company
Consultant
It is an amazing tool for application root cause analysis and business function analytics
Pros and Cons
  • "It supports Kubernetes​ and cloud monitoring platforms."
  • "It is an amazing tool for application root cause analysis and business function analytics"
  • "Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."

What is our primary use case?

  1. Application performance monitoring root cause analysis 
  2. User experience analysis 
  3. Proactive monitoring (application, third-party API, and availability and host)

How has it helped my organization?

It helps to identify the problem in a minute and user experience metrics provide valuable data to the business team to understand how the application performs at the end user level. Overall, it is an amazing tool for application root cause analysis and business function analytics.

What is most valuable?

  • The microservices container topology view
  • It supports Kubernetes and cloud monitoring platforms.

What needs improvement?

Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dynatrace
April 2025
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
861,524 professionals have used our research since 2012.
PeerSpot user
DevOps Engineer at a tech vendor with 501-1,000 employees
Real User
We use it to monitor over a 1000 servers in AWS, however ​the Web UI can be slow and hard to understand
Pros and Cons
  • "It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
  • "We use it to monitor over a 1000 servers in AWS."
  • "The Web UI can be slow and hard to understand."
  • "The integration with PagerDuty is currently broken on mobile."
  • "It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."

What is our primary use case?

SaaS infrastructure monitoring and alerting. We use it to monitor over a 1000 servers in AWS.

How has it helped my organization?

It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution.

What is most valuable?

  • Automatic alerting on system problems
  • Failure rate increases
  • Latency increases, etc. 

This stuff all works out-of-the-box, and is essential for a DevOps team to be aware of to identify production issues.

What needs improvement?

  • The Web UI can be slow and hard to understand. 
  • The integration with PagerDuty is currently broken on mobile. 
  • It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Conseiller en surveillance at a financial services firm with 10,001+ employees
Real User
Ability to go from a high level performance view to a specific transaction
Pros and Cons
  • "Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps"
  • "It is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace)."

What is our primary use case?

Application performance diagnostics of our enterprise critical applications. Proactive monitoring of response times and trends. Performance and load testing of new versions.

How has it helped my organization?

  • Helps us to quickly find performance issues with new applications or new feature introductions.
  • Allows us to see response time, failure rate, user experience, and visualize trends.
  • Root cause analysis of problems with live systems.
  • Performance and load testing evaluations.

What is most valuable?

The ability to go from a high level performance view to a specific transaction. Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps (Ops, Dev, and Performance).

What needs improvement?

It is not clear which path the product will follow with Dynatrace in the cloud (or on-premise) and Appmon. As an existing customer who has invested heavily in training and using the Appmon version, it is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace).

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
DevOps Manager at a financial services firm with 51-200 employees
Real User
Gives me the ability to proactively understand the user experience on our site
Pros and Cons
  • "Gives me the ability to identify user browsers, user geographical location."
  • "Email alert and mobile app alert are very useful for informing the team that something is going wrong."
  • "Enables me to proactively understand the user experience on our site."
  • "I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."

What is our primary use case?

User performance monitoring; to be able to proactively understand the user experience on our site.

How has it helped my organization?

  • Ability to identify which pages are slow and cause frustration for our users.
  • Ability to identify user browsers, user geographical location.
  • Email alert and mobile app alert are very useful for informing the team that something is going wrong.

What is most valuable?

User Sessions. I am able to tell what the user experience is like on the web pages.

Also, I'm able to drill down to identify problem issues.

What needs improvement?

I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook).

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer792282 - PeerSpot reviewer
Works at a healthcare company with 501-1,000 employees
Real User
PurePath comparisons are the most useful feature
Pros and Cons
  • "We are able to prevent the major downtimes by proactive monitoring alerts."
  • "We are happy with the server monitoring, but we feel like the application monitoring should be improved."
  • "It can be improved in narrowing the exact exception/ERROR in application monitoring."

What is our primary use case?

We started using Dynatrace software as a better alerting and application monitoring mechanism. We are happy with the server monitoring, but we feel like the application monitoring should be improved.

How has it helped my organization?

I would definitely say it improved the functionality. We are able to prevent the major downtimes by proactive monitoring alerts.

What is most valuable?

  • Server monitoring
  • Dashboards
  • PurePath

PurePath comparisons are the most useful feature.

What needs improvement?

It can be improved in narrowing the exact exception/ERROR in application monitoring. It should focus more on app monitoring and capture for some of the known alerts and be able to identify which system is having the issue.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior System Engineer at a comms service provider with 1,001-5,000 employees
Real User
We use it for proactive monitoring and analyzing load versus response time
Pros and Cons
    • "End-to-end monitoring could use more default dashboards."

    What is our primary use case?

    We use it for proactive monitoring, user experience monitoring, analyzing load versus response time.

    How has it helped my organization?

    Very good for improving application performance. Gives us a view of the application, infrastructure, and users' experience with the application.

    What is most valuable?

    It identifies all the functional errors and slow APIs.

    What needs improvement?

    End-to-end monitoring could use more default dashboards.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Quality Assurance Automation Engineer at a tech vendor with 201-500 employees
    Real User
    We find the majority of the features very usable and valuable
    Pros and Cons
    • "Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."

      What is our primary use case?

      Application Performance Monitoring. Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction.

      How has it helped my organization?

      • Monitoring of application performance 
      • Monitoring of infrastructure components 
      • Monitoring of user experience
      • Code level performance metrics

      What is most valuable?

      We find the majority of the features very usable and valuable. Our focus would be on the ability to drill into our custom code and validate that it is performing as expected. The ability to monitor performance and create custom dashboards. 

      What needs improvement?

      With new versions coming out, staying up to speed and training needs. Dynatrace provides this via many outlets, so finding resources to keep yourself relevant within the tool is not that challenging. 

      For how long have I used the solution?

      One to three years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
      Updated: April 2025
      Buyer's Guide
      Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.