Dynatrace Reviews

• Server monitoring
• Performance monitoring
• Logging
• Profiling
• Alert triggering
• Network monitoring
• Database monitoring

We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action.

The alert trigger. This frees up our IT team. Also, they will be the first one to notice any interruption in the services and take action to recover the services. 

I hope going forward it can provide more functionalities for application profiling. I also hope it can provide more logging view, collecting, and search functions.

Website performance monitoring of load times for both desktop and mobile web.

Comparison of our site performance to other financial services companies to ensure we balance the delivery of rich content, which enhances the user experience, with comparable page load times to ensure it's not at the cost of performance. 

We seek to understand the areas of page composition that have the greatest impact on load time performance so we can focus our efforts on optimization to improve the user experience.

Understanding what elements on the page contribute to load time and the primary areas to focus on for improvement.

The daily metrics which help us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis.

Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company.

The primary use case of the Dynatrace is to monitor our application and its performance.

It helps in many ways in our organization:

• managing capacity planning
• managing services performance
• tuning database performance and optimizing queries.

There are so many features which we find very useful. One of them is to use PurePath to pick out frustrated users, see where the issue is, and analyze why it is happening. Dynatrace helps a lot in find the issue and fixing it.

We are still exploring features. But one feature which would be great in the next release would be that it provide a summary of the main fail point for frustrated users, instead of our having to go to PurePath and look for it. It should provide the list of pain point areas in report format.

APM.

Real-time information allows us to proactively tackle an issue before it affects our clients.

The dashboard gives us a great overview.

The cost is somewhat high.

External monitoring of customer-facing web presence. We also use Appmon and DC RUM to monitor the physical and database status within the company as a whole.

Improves the ability to isolate issues and determine root cause with the same tool. This has helped us determine the scope of an outage event and better determine an ETR.

Knowing when systems performance is affected. This has helped to isolate infrastructure pain points.

Addition of support for security tokens for login automated testing. At the moment, I am unable to use Synthetic to automate user login. I believe the addition of local agents will address this need, but I have not had that verified.

We use Dynatrace for application health monitoring and investigation into any reported problem.

Dynatrace has helped us reduce the investigation time and troubleshooting time for any application issue.

Dynatrace PurePath and exception lists are used most of the time, but it is also a very good tool for application reporting.

It's a great tool for building dashboards related to application performance.

Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement.

Monitoring our production systems and diagnosing the critical and difficult to find issues. Great tool for deep diving into performance data and tracking issues through all the connected systems to better diagnose and pinpoint the real issues. 

This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems. 

With Dynatrace PurePath information and performance data, we can trace through all our systems end-to-end. It is one of the critical features that we primarily use. This feature has helped us diagnose and resolve quite a few difficult problems affecting our customers over the years. 

Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool. However, I have seen great improvements over the years to make this easier to do as well as the latest versions incorporating smart technology to more quickly help diagnose issues and pinpoint the problem. Looking forward to seeing continued improvements in this area. 

Synthetic monitoring. Also, to be able to pinpoint issues on the web and mobile interfaces before they trigger a negative experience for the customer.

We're using Synthetic along with AppMon, and this has been very helpful in pinpointing errors and new trends to help with investigation.

Interactive charts and waterfalls in Synthetic, because they tell the story.

I also love the support we get through the forum and ticketing system.

It would be great to have Synthetic automatically retrieve what the customer sees on his side.