User performance monitoring; to be able to proactively understand the user experience on our site.
DevOps Manager at a financial services firm with 51-200 employees
Gives me the ability to proactively understand the user experience on our site
Pros and Cons
- "Gives me the ability to identify user browsers, user geographical location."
- "Email alert and mobile app alert are very useful for informing the team that something is going wrong."
- "Enables me to proactively understand the user experience on our site."
- "Enables me to proactively understand the user experience on our site."
- "I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."
- "I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."
What is our primary use case?
How has it helped my organization?
- Ability to identify which pages are slow and cause frustration for our users.
- Ability to identify user browsers, user geographical location.
- Email alert and mobile app alert are very useful for informing the team that something is going wrong.
What is most valuable?
User Sessions. I am able to tell what the user experience is like on the web pages.
Also, I'm able to drill down to identify problem issues.
What needs improvement?
I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook).
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Dynatrace
March 2026
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884,976 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a healthcare company with 501-1,000 employees
PurePath comparisons are the most useful feature
Pros and Cons
- "We are able to prevent the major downtimes by proactive monitoring alerts."
- "We are able to prevent the major downtimes by proactive monitoring alerts."
- "We are happy with the server monitoring, but we feel like the application monitoring should be improved."
- "It can be improved in narrowing the exact exception/ERROR in application monitoring."
- "We are happy with the server monitoring, but we feel like the application monitoring should be improved."
What is our primary use case?
We started using Dynatrace software as a better alerting and application monitoring mechanism. We are happy with the server monitoring, but we feel like the application monitoring should be improved.
How has it helped my organization?
I would definitely say it improved the functionality. We are able to prevent the major downtimes by proactive monitoring alerts.
What is most valuable?
- Server monitoring
- Dashboards
- PurePath
PurePath comparisons are the most useful feature.
What needs improvement?
It can be improved in narrowing the exact exception/ERROR in application monitoring. It should focus more on app monitoring and capture for some of the known alerts and be able to identify which system is having the issue.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dynatrace
March 2026
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Senior System Engineer at a comms service provider with 1,001-5,000 employees
We use it for proactive monitoring and analyzing load versus response time
Pros and Cons
- "Very good for improving application performance."
- "End-to-end monitoring could use more default dashboards."
- "End-to-end monitoring could use more default dashboards."
What is our primary use case?
We use it for proactive monitoring, user experience monitoring, analyzing load versus response time.
How has it helped my organization?
Very good for improving application performance. Gives us a view of the application, infrastructure, and users' experience with the application.
What is most valuable?
It identifies all the functional errors and slow APIs.
What needs improvement?
End-to-end monitoring could use more default dashboards.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quality Assurance Automation Engineer at a tech vendor with 201-500 employees
We find the majority of the features very usable and valuable
Pros and Cons
- "Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
- "We find the majority of the features very usable and valuable."
What is our primary use case?
Application Performance Monitoring. Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction.
How has it helped my organization?
- Monitoring of application performance
- Monitoring of infrastructure components
- Monitoring of user experience
- Code level performance metrics
What is most valuable?
We find the majority of the features very usable and valuable. Our focus would be on the ability to drill into our custom code and validate that it is performing as expected. The ability to monitor performance and create custom dashboards.
What needs improvement?
With new versions coming out, staying up to speed and training needs. Dynatrace provides this via many outlets, so finding resources to keep yourself relevant within the tool is not that challenging.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Freelancer at a tech vendor
The best feature is the real troubleshooting capability of PurePath analysis
Pros and Cons
- "The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."
- "The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."
- "I don't much like the Java Management Extension. I would rather do administration tasks in a web GUI."
What is our primary use case?
We use the product on our applications for monitoring and troubleshooting errors through customized dashboards.
How has it helped my organization?
The major impact of improvement is from AppMon in our development area. Now we are enable to find applications problems more quickly.
What is most valuable?
The best feature of the product for me is the real troubleshooting capability through the PurePath analysis.
I also like the Transaction Flow dashlet where I can see the real path of our web request through the application's layers.
What needs improvement?
I don't much like the Java Management Extension. I would rather do administration tasks in a web GUI.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a tech services company with 10,001+ employees
Provides server performance which allows us to instantly monitor our multiple servers
Pros and Cons
- "Dynatrace really did an awesome job to provide us a better solution."
- "Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."
- "Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."
What is our primary use case?
Database monitoring and server performance. Apart from that, error handling and log tracking are also cool features.
How has it helped my organization?
There are multiple servers, so to track each server performance is very tough. Dynatrace really did an awesome job to provide us a better solution.
What is most valuable?
Server performance, because our company has multiple servers. To track each server manually without an application is very hectic. Dynatrace solves the problem by graph to monitor it all instantly.
What needs improvement?
Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections.
For how long have I used the solution?
One to three years.
What's my experience with pricing, setup cost, and licensing?
Dynatrace is bit costly and not easily affordable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quality Analyst(Performance Testing) R & D at a tech services company with 501-1,000 employees
Enables us to monitor database queries and methods executed in a given timeframe
Pros and Cons
- "Has helped us find issues such as application suspension and to improve web services data."
- "Find the right method, give the cause of suspension, give tips for resolution, and one call query to find method."
What is our primary use case?
We use it to find database hotspots, method hotspots, CPU, JVM , Disk I/O and more.
How has it helped my organization?
Has helped us find issues such as application suspension and to improve web services data.
What is most valuable?
PurePath, Database Hotspots, Method Hotspots, CPU, JVM, disk I/O and other graphs.
What needs improvement?
Find the right method, give the cause of suspension, give tips for resolution, and one call query to find method.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
We were using a freeware tool and we needed all the information in one tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President of Field Operations at a non-tech company with 11-50 employees
The ability to real-time monitor servers and databases without any major drain on application resources is invaluable
Pros and Cons
- "The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
- "The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
- "Ability to better identify SDQ script errors would be helpful."
- "Ability to better identify SDQ script errors would be helpful."
What is our primary use case?
Identifying and solving SQL queries that were affecting application performance. Monitoring server and database performance.
How has it helped my organization?
We had a client experience where a high number of simultaneous users were choking system performance which we were able to identify and fix.
What is most valuable?
The ability to real-time monitor servers and databases without any major drain on application resources is invaluable.
What needs improvement?
No major request for additional features.
Ability to better identify SDQ script errors would be helpful.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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