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PeerSpot user
Freelancer at a tech vendor
Real User
The best feature is the real troubleshooting capability of PurePath analysis
Pros and Cons
  • "The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."

    What is our primary use case?

    We use the product on our applications for monitoring and troubleshooting errors through customized dashboards.

    How has it helped my organization?

    The major impact of improvement is from AppMon in our development area. Now we are enable to find applications problems more quickly.

    What is most valuable?

    The best feature of the product for me is the real troubleshooting capability through the PurePath analysis. 

    I also like the Transaction Flow dashlet where I can see the real path of our web request through the application's layers.

    What needs improvement?

    I don't much like the Java Management Extension. I would rather do administration tasks in a web GUI.

    Buyer's Guide
    Dynatrace
    April 2025
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
    861,524 professionals have used our research since 2012.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    System Engineer at a tech services company with 10,001+ employees
    Real User
    Provides server performance which allows us to instantly monitor our multiple servers
    Pros and Cons
      • "Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."

      What is our primary use case?

      Database monitoring and server performance. Apart from that, error handling and log tracking are also cool features.

      How has it helped my organization?

      There are multiple servers, so to track each server performance is very tough. Dynatrace really did an awesome job to provide us a better solution.

      What is most valuable?

      Server performance, because our company has multiple servers. To track each server manually without an application is very hectic. Dynatrace solves the problem by graph to monitor it all instantly.

      What needs improvement?

      Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections. 

      For how long have I used the solution?

      One to three years.

      What's my experience with pricing, setup cost, and licensing?

      Dynatrace is bit costly and not easily affordable.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Dynatrace
      April 2025
      Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
      861,524 professionals have used our research since 2012.
      PeerSpot user
      Quality Analyst(Performance Testing) R & D at a tech services company with 501-1,000 employees
      Real User
      Enables us to monitor database queries and methods executed in a given timeframe

      What is our primary use case?

      We use it to find database hotspots, method hotspots, CPU, JVM , Disk I/O and more.

      How has it helped my organization?

      Has helped us find issues such as application suspension and to improve web services data.

      What is most valuable?

      PurePath, Database Hotspots, Method Hotspots, CPU, JVM, disk I/O and other graphs.

      What needs improvement?

      Find the right method, give the cause of suspension, give tips for resolution, and one call query to find method.

      For how long have I used the solution?

      One to three years.

      Which solution did I use previously and why did I switch?

      We were using a freeware tool and we needed all the information in one tool.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      Vice President of Field Operations at a non-tech company with 11-50 employees
      Real User
      The ability to real-time monitor servers and databases without any major drain on application resources is invaluable
      Pros and Cons
      • "The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
      • "Ability to better identify SDQ script errors would be helpful."

      What is our primary use case?

      Identifying and solving SQL queries that were affecting application performance.  Monitoring server and database performance.   

      How has it helped my organization?

      We had a client experience where a high number of simultaneous users were choking system performance which we were able to identify and fix.

      What is most valuable?

      The ability to real-time monitor servers and databases without any major drain on application resources is invaluable.  

      What needs improvement?

      No major request for additional features. 

      Ability to better identify SDQ script errors would be helpful.

      For how long have I used the solution?

      One to three years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      Senior Systems Analyst at a comms service provider with 1,001-5,000 employees
      Real User
      Facilitates tracing and pinpointing bottleneck issues so we can fix them
      Pros and Cons
        • "I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."

        What is our primary use case?

        We use it to identify and trace bottleneck issues, pinpoint them, and fix them.

        How has it helped my organization?

        One example is that we were able to identify a SQL query which ran multiple times (redundancy) and fix the issue, improving the overall system.

        In addition, we are able to look for errors in the logs so we know what is wrong with the system, and then get a developer to fix the issues.

        There is also a lot of information, such as a user satisfaction index, to learn about the customer experience regarding page load times or errors encountered on different pages. This information is valuable for the design team.

        What is most valuable?

        Although there are many useful features in Dynatrace, I personally find PurePaths to be the most useful. This is the key element that I will use when trying to identify a problem.

        What needs improvement?

        I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to choose from, which is good, but it can become confusing on how to proceed.

        For how long have I used the solution?

        Less than one year.

        Which solution did I use previously and why did I switch?

        Our experience with Dynatrace is pretty good. We were using another monitoring software but Dynatrace has far more comprehensive and useful details to help us to identify bottleneck issues and fix them.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        PeerSpot user
        Solution Architecture & Design (Performance Engineering) at a tech services company
        Real User
        The geographical view provides a nice visualization of performance on a map
        Pros and Cons
        • "Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers."
        • "The geographical view provides a nice visualization of performance on a map."
        • "The web version of the client interface needs more features that are in the Java-based thick client."

        What is our primary use case?

        We use it to monitor customer user experience, performance issues, and unexpected errors. Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers.

        How has it helped my organization?

        We have done several improvements to our single-page apps to improve initial load and response times. We have improved performance in areas that Dynatrace APM identifies as "Hot Spots". One of the big wins for us is that we were able to find root cause of a long known memory leak in our thick client applications. 

        What is most valuable?

        UEM is extremely valuable is it gives you performance measurements as close to the user as possible. The geographical view provides a nice visualization of performance on a map.

        What needs improvement?

        The web version of the client interface needs more features that are in the Java-based thick client. I barely use the web interface because I cannot get the level of detail that the thick client provides nor can I perform the bulk of the administration tasks I do on a regular basis.

        For how long have I used the solution?

        Three to five years.
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        PeerSpot user
        Senior Technical Consultant at a tech vendor with 1,001-5,000 employees
        Consultant
        The alert trigger frees up our IT team
        Pros and Cons
        • "We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action."

          What is our primary use case?

          • Server monitoring
          • Performance monitoring
          • Logging
          • Profiling
          • Alert triggering
          • Network monitoring
          • Database monitoring

          How has it helped my organization?

          We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action.

          What is most valuable?

          The alert trigger. This frees up our IT team. Also, they will be the first one to notice any interruption in the services and take action to recover the services. 

          What needs improvement?

          I hope going forward it can provide more functionalities for application profiling. I also hope it can provide more logging view, collecting, and search functions.

          For how long have I used the solution?

          Less than one year.
          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          PeerSpot user
          Project Manager at a financial services firm with 1,001-5,000 employees
          Real User
          Provides insight into page elements contributing to load time, and how to improve them
          Pros and Cons
          • "Helps us in understanding what elements on the page contribute to load time and the primary ​areas to focus on for improvement."
          • "Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
          • "Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."

          What is our primary use case?

          Website performance monitoring of load times for both desktop and mobile web.

          Comparison of our site performance to other financial services companies to ensure we balance the delivery of rich content, which enhances the user experience, with comparable page load times to ensure it's not at the cost of performance. 

          We seek to understand the areas of page composition that have the greatest impact on load time performance so we can focus our efforts on optimization to improve the user experience.

          How has it helped my organization?

          Understanding what elements on the page contribute to load time and the primary areas to focus on for improvement.

          What is most valuable?

          The daily metrics which help us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis.

          What needs improvement?

          Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company.

          For how long have I used the solution?

          Less than one year.
          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          Buyer's Guide
          Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
          Updated: April 2025
          Buyer's Guide
          Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.