ExtremeWireless Reviews

We are using the solution for large enterprises.

The cloud-based management system is valuable.

The product must be provided at a cheaper price.

I have been using the solution for ten years.

I rate the product’s stability a ten out of ten. We have so many access points, and there are rarely any failures.

The tool is very scalable. I rate the scalability a ten out of ten. I have different customers. Some customers have 100 users, while others have around 3000 to 4000 users. My customers are medium to enterprise-level businesses.

The technical support is very good. I rate support an eight or nine out of ten.

I rate the ease of setup an eight out of ten. The initial setup is more complex if we do not know the product. If we know it, it’s straightforward. The time taken for deployment depends on how large the deployment is. The configuration can be done in a couple of hours.

I rate the pricing a nine on a scale of one to ten, where one is cheap, and ten is expensive.

I am working with the cloud-based systems. If we want something that is really good and does not fail, we must use ExtremeWireless. Overall, I rate the solution an eight out of ten.

We are a training company and supply wireless at venues for our customers and staff. It is used during meetings, trainings, and events. 

I think it's a good solution, it can scale and expand.

It's cloud-based and very easy to deploy. Just input serial numbers of the AP and you can easily connect to the PoE switch. You can configure many SID policies in the central method and deploy automatically to the AP. 

They should add more security. 

We have been using this solution for more than three years. 

The stability is great actually, I'd rate it an eight. 

Scalability is very easy and good. 

I think customer support is good. 

Positive

I used Aruba and Huawei Wireless but not on the same scale as our current needs. 

It doesn't take long. You just configure on the cloud and add a new AP with serial number when you install. It is not long at all, maybe a half day or one day. 

We did it ourselves, it was not complicated at all. 

It's not as expensive as some and is scalable to our needs. 

It is a subscription model, so it is maybe a bit pricey. Normally we have 200-300 users but sometimes up to 1,000.  Actually, I think it's good. In wireless, Cisco and Oracle are expensive tools.

We compare different solutions, the advantages and disadvantages. Maybe we can use Cisco Meraki or Cisco Wireless. We evaluate them because we know the solutions, the brands. We look at security, performance and scalability. The most important thing we look at is cost. Aruba is a no go for us.

I would rate this solution an eight out of ten. 

Our customers primarily use the solution for enterprise and corporate use in their main offices. We have clients in utility companies and retail sectors who use it across multiple branches.

One significant advantage of the solution is the ability to map the access point coverage accurately. It allows us to optimize the placement of access points effectively. When we do the mapping, we determine the required number of access points, and upon deployment, the initial mapping is usually accurate, requiring minimal adjustments. Although there may be instances where additional access points are needed, these are generally few.

The platform's most valuable feature is the ability of its access points to adapt and self-heal. If an access point fails, the remaining points adjust to cover the area, significantly enhancing network reliability. Additionally, the overall reliability of the wireless solution is a key benefit, as it performs well with minimal issues.

One area that could be improved is the accuracy of tracking tags. There is an application where Wi-Fi tags can be placed on equipment or people to monitor their location, such as tracking wheelchairs in a hospital. The current accuracy is approximately three meters, and improving this accuracy would be beneficial.

We have been working with ExtremeWireless for more than five years. 

We have several clients using the product. One is a utility company, primarily for corporate use in their main office. I believe they have some branches also using wireless. Another client is a Mac partner, selling Apple products, and they're using it in all their branches nationwide.

The technology is stable. I rate the stability an eight. 

The solution is very scalable, and it involves small to medium-sized deployments. I rate the scalability a nine.

The technical support services are good. 

Positive

The initial setup is easy, and the access points adapt well to the environment. If one access point goes down, the others effectively cover the area. I rate the setup process a nine. The deployment process is also fast. We typically begin with mapping to determine the optimal placement of access points, which makes the implementation phase quick and efficient. After setup, we validate the coverage against the initial design, which is usually accurate, ensuring a smooth process.

The pricing is reasonable. When comparing its features and reliability, it offers good value. While it may be more expensive than some alternatives from Chinese manufacturers, it provides greater value.

The security features of ExtremeWireless are effective, and our customers are happy with them. Our ability to accurately map coverage and deploy the optimal number of access points helps minimize unnecessary costs, reducing the need for additional access points and adjustments. 

The product is reliable, and we have encountered a few issues. It is a good alternative to consider before deciding on another solution. Overall, we are satisfied with the technology, support, and reliability.

I rate it a nine out of ten.

The product has a valuable Captive Portal or Guest Gateway Device solution.

ExtremeWireless's technical support services could be better. Additionally, using the troubleshooting feature for the cloud version is challenging.

We have been using ExtremeWireless for three years.

We encounter a few stability-related issues; I rate it a seven out of ten.

I recommend ExtremeWireless for enterprises. It is a scalable platform. I rate its scalability an eight out of ten.

The technical support services need improvement.

We use different products as per customer requirements. Cisco is more suitable for smaller businesses than ExtremWireless.

The initial setup process is simple. We can deploy it on the cloud and on-premises as well.

I rate ExtremeWireless a seven out of ten. It is a good product suitable for medium and enterprise companies. It might work out well for smaller companies. However, it works best for larger companies.

ExtremeWireless is a powerful solution with good integration. It works perfectly for us. 

The solution needs to improve its portfolio. 

I have been using the solution for seven years. 

I rate the tool's stability a ten out of ten. 

The solution is scalable, and you don't need to do any extra configuration. I rate it a ten out of ten. My company has more than 1000 users for ExtremeWireless. 

The tool's support is good and can solve problems easily. 

ExtremeWireless' installation is easy. You can deploy 1000 access points in an hour. 

I rate the product a ten out of ten. 

I use ExtremeWireless for education, hospitality, and banking. The solution has multiple applications.

The wireless security solution is the most valuable feature of ExtremeWireless. I do not recommend ExtremeWireless for the hospitality sector because it lacks many features. However, I highly recommend the solution for the banking and education sectors because of the wireless security solution it specifically provides for people who are very concerned about wireless security. The product has a dedicated solution called air defense.

The solution must include integrated IoT solutions on their wireless APs.

I have been working with ExtremeWireless for about three years.

ExtremeWireless is quite a stable solution. Sometimes we face bugs and issues with the firmware. The updates for the on-prem are not frequent, which affects the stability of the solution.

I rate ExtremeWireless an eight out of ten for stability.

ExtremeWireless is a very scalable solution. We have six mega projects using the solution.

I rate ExtremeWireless a nine out of ten for scalability.

The solution's technical support needs improvement. The response time and qualification of the support team need to be improved. Extreme has a lot of products that are still fragmented between the integration of the companies they acquired.

It has an inconsistent system till now, which is still not universal. I'm dealing with multiple companies under one name, but the support team still lacks enough experience to handle all these different solutions under one name.

The solution's initial setup for the cloud solution is straightforward, but it is a lot of pain for the on-prem solution.

The solution's deployment takes 10 to 15 minutes for the cloud and about one hour for on-premises. The solution's deployment for the cloud is a straightforward process. We use the serial numbers to the cloud solution, connect the AP to an internet source, and it goes online after a while.

However, the on-premises deployment is a little bit more tricky. For the on-premises deployment, we need to configure the AP to connect to the cloud, then reconfigure it to connect to the on-prem again, then change the firmware to be connected to the on-prem, and then run it.

Two engineers are enough for the maintenance and deployment of ExtremeWireless.

There is no perpetual license on ExtremeWireless. It's not like Ruckus, which has an on-prem perpetual license. ExtremeWireless is subscription-based for both cloud and on-prem solutions, and it's quite expensive. Customers just need to pay for the license and support.

Overall, I rate ExtremeWireless an eight out of ten.

I primarily deploy ExtremeWireless for hospitality customers like the hotel group Coral Sea Hotels. I focus on hospitality but also have some banking and retail customers. We have six hotels, two banks, and three retail customers. We're using Extreme's universal APs: AP305C, AP410C, and AP460C. We plan to expand our usage, but there are supply chain issues, so the delivery is taking time. 

I like Cloud IQ, ExtremeWireless' cloud controller and analytics platform. It's full of information, easy to use, and provides excellent visibility into my network. 

The onsite controllers are not as good as the cloud controller. I would also like ExtremeWireless to add web filtering on the access point. This feature is available from other vendors but not ExtremeWireless. 

We've been using ExtremeWireless for two years now.

I rate ExtremeWireless nine out of 10 for stability. 

I rate ExtremeWireless seven out of 10 for scalability. The switches are smooth and scalable.

I rate ExtremeWireless support seven out of 10. ExtremeWirelesstechnical support has been highly responsive, but the website is sometimes misleading, and the documentation is subpar. 

Neutral

We use Extreme and Ruckus Wireless. Ruckus has a bigger range and the on-premise configuration is much easier, but Extreme's cloud configuration is much more advanced than Ruckus Wireless Cloud. 

Setting up ExtremeWireless is straightforward, especially for the cloud. You just plug in the AP number and start the configuration. I rate ExtremeWireless eight out of 10 for ease of setup. The deployment time depends on the size of the project. Deploying a few APs takes about an hour at most. If it's a big hotel, it might take some days.

Deploying an AP involves connecting to the internet and the cloud, creating an account, activating the license, and unplugging the AP. We have a team of six people doing the installations. After deployment, it requires some regular maintenance, including updates, security patches, failure protection tests, etc. 

I rate ExtremeWireless eight out of 10 for affordability. Extreme has a broad selection of products at different price points. Overall, Ruckus is much more cost-effective than Extreme, but Extreme offers more products than Ruckus, so it's not fair to compare them on price because it's different flavors. It depends on the project. 

I rate ExtremeWireless nine out of 10. We only go with the universal APs. I wouldn't recommend any other APs or switches from Extreme because they are quickly phasing other models out and transitioning all their technologies to Universal APs.

We primarily use these wireless access points in our corporate warehouses.

We've got people using their phones and laptops to do things such as presentations. There are also production-oriented activities, where we use handheld devices for scanning. These are warehouse-type activities.

The most valuable feature is the cloud-managed aspect.

Technical support is an area that needs to be improved.

The initial setup could be easier.

I have been working with ExtremeWireless since they were Brocade VCS. We worked with Brocade for several years and then got rid of those products, opting for ExtremeWireless approximately four years ago.

Stability-wise, so far so good. Overall, it hasn't been bad at all. I can't say that it's been horrible.

With respect to scalability, this product is good. It's on par with the competitors. We have several hundred users.

The ExtremeWireless technical support is mediocre.

I would rate the technical support a four out of ten.

Neutral

This product was in place when I joined the company.

The initial setup is not as easy as it could be but it's not that bad.

The length of time for deployment depends on the number of access points that are being installed. In our case, it wasn't too bad.

As this is a cloud-based solution, maintenance is done by the vendor. The maintenance required on our end is fairly low.

This product is not too expensive but not inexpensive, either. It is on par with everybody else. The cost varies depending on the number of access points that you have.

We pay approximately $30,000 per year.

In summary, this is not a product that I recommend. Rather, I would suggest that people implement Cisco instead.

With Cisco, you get a true enterprise-class, best-in-breed solution. The Cisco support is top-notch, and the Cisco community is unlike anything else. Cisco's website is intuitive, they communicate rather effectively, whereas, Extreme is a smaller company and their website is not intuitive.

The cloud-managed portal changes, it seems like on a whim, without communication. One month it might be that you find something like a configuration item here, and then the next month it's hidden somewhere else. Whereas, Cisco is much more streamlined, much more communicative, and much more intuitive to use.

I would rate this solution a four out of ten.

We are using the product for learning and research purposes, and for academics.

We can connect with the hotspot through this, however, due to the fact that we're not moving outside of the buildings, it also provides connectivity on any place on our campus. If you are there inside the rooms or classes, you will get connectivity. We upload it outside of classrooms also. You can learn and study anywhere. You do not have to just be in the classroom or labs.

It provides seamless connectivity if you move around. There is not a need to reconnect with the AP, again and again, where you have to provide the passwords. Once you log in, you can move anywhere without any disconnectivity. That is the best feature.

The initial setup is straightforward. 

There aren't any areas that need improvement. 

The cost is a little high.

It's not as complete as a few other options on the market.

I've used the solution for about one year.

It is a pretty stable product. I don't recall dealing with bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability of the product is good. It's not a problem if you need to expand. We just add new devices and take on new licenses. 

We have about 2500 people currently using the product. 

We used something else that wasn't really that similar. We deployed the different access points at different positions at different locations. That was not cloud-based.

The solution was pretty simple to set up. It didn't take too long. 

We have not observed any kind of maintenance since last year. Maybe in the future, that may be required.

We had a third-party deploy the solution for us. 

I'd rate the licensing a three out of five. There are a few additional fees. 

We use both the cloud and the on-premises devices. 

My advice is that new users should take two solutions. They should have a local NMS kind of thing that should be there and not generally only be based on the cloud. Every device that we have should be able to push on the network management software. It should be compatible with other devices also.

I'd rate the solution eight out of ten. It's not complete. It should be competitive with other devices also, not only from XP. The cost of this product is also somewhat on the higher side as compared to the other devices. 

We use ExtremeWireless for our networks in our stores, logistic center, and head office.

I have been using ExtremeWireless for approximately  15 years.

The stability of the solution has been fine.

We have not needed support.

The full deployment of the solution took approximately two weeks.

We have two engineers that do the implementation and maintenance of the solution. We used an integrator for the implementation.

Our access points device is at its end of life. I can buy one more and then I must buy a new device, but if it is a new device it will not support the old virtual appliance. I would need to upgrade our virtual appliance to the next version or build a new virtual appliance with new devices, and it's not good for us. The overall licensing subscription could be better.

We are on an annual license for the use of this solution. Typically when we build a new store, we buy approximately 30 access points with licenses.

We have recently evaluated Huawei, Cisco, and Aruba solutions.

We are n the process of deciding if we are going to switch to another solution such as Huawei, Cisco, or Aruba.

I rate ExtremeWireless a seven out of ten.