ExtremeWireless and Mist AI and Cloud compete in wireless networking. Mist AI and Cloud have the edge with their AI-driven capabilities and intuitive management tools, though ExtremeWireless is preferred for its competitive pricing and reliable support.
Features: ExtremeWireless provides robust security protocols, seamless integration with existing networks, and enterprise-level authentication methods. Mist AI and Cloud are known for AI-driven analytics, proactive network management, and advanced automation capabilities.
Room for Improvement: ExtremeWireless could improve by expanding feature sets for industries like hospitality, enhancing customization options for broader applications, and improving user interface design. Mist AI and Cloud might improve by offering more competitive pricing, simplifying advanced configuration processes, and expanding integration with third-party applications.
Ease of Deployment and Customer Service: ExtremeWireless features straightforward deployment and emphasizes strong customer support, suitable for organizations with limited IT resources. Mist AI and Cloud offer cloud-based deployment that is efficient and scalable, with responsive support empowered by proactive monitoring.
Pricing and ROI: ExtremeWireless offers lower setup costs, appealing to budget-conscious businesses, with ROI enhanced by its competitive pricing. Mist AI and Cloud present higher initial costs justified by efficiency gains from advanced features, promising significant ROI through improved performance and reduced manual intervention.
The best ROI is achieved over a three-year term.
The monitoring access and excellent support provide significant value.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
The technical support sometimes closes cases without resolution.
I would rate the customer service as a ten.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
ExtremeWireless is suitable for companies with a user base below three hundred.
ExtremeWireless is quite scalable.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
They should develop more troubleshooting tools for system management.
There is some delay in firmware upgrades for access points.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is favorable due to its flexible licensing model.
The pricing is a weak point for Extreme; it is very high.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
The most valuable features of ExtremeWireless include the management through the one dashboard management with ActionCloud IQ, integrated with Site Engine.
The support from Extreme is very good and helpful.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Mindshare (%) |
|---|---|
| ExtremeWireless | 2.6% |
| Mist AI and Cloud | 1.9% |
| Other | 95.5% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 10 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
ExtremeWireless offers cloud management, seamless Microsoft integration, security, easy deployment, and centralized control with enterprise-level authentication, providing performance, reliability, and scalability appreciated by users.
ExtremeWireless is known for AI-supported monitoring, adaptive access points, and a flexible licensing model. Managed through ExtremeCloud IQ, site-based profiles, and policies enhance user experience, making it suitable for banking and education sectors but less favored for hospitality. Areas needing improvement include third-party network device integration, enhanced local visibility, better reports, and signal stability. More security features, troubleshooting tools, and IoT integration are desired, along with better onsite controllers and firmware updates. Competitive pricing and enhanced roaming capabilities are also sought, making alternatives like Aruba with broader offerings, attractive. Improved tracking accuracy and portal usability are important.
What are the key features of ExtremeWireless?ExtremeWireless is applied in industries like hospitality, education, and healthcare, offering tailored solutions for banks, retail, and universities. It supports wireless coverage, network environments, and access management for IoT devices and warehouse activities.
Mist AI and Cloud offers AI-driven automation and robust network management, enabling efficient control of access points and proactive diagnostics for enhanced user experiences across different sectors.
Mist AI and Cloud is an advanced network management platform known for its AI-driven automation and real-time insights. It provides extensive analytics, self-healing Wi-Fi Assurance, and open APIs for seamless integration with IoT devices. The platform attracts organizations from industries like hospitality, education, and retail seeking stable, easy-to-deploy solutions with advanced troubleshooting tools such as Marvis. Despite its strengths, it requires enhanced configuration, documentation, and integration capabilities.
What are the key features of Mist AI and Cloud?In the hotel and conference venue sector, Mist AI and Cloud's capabilities support efficient location-based tracking and asset management. Academic institutions benefit from reduced on-site device numbers and automated issue resolution. Retail industries implement this solution for enhanced connectivity, viewing it as an upgrade from Cisco Wireless due to its user-friendly deployment and stability in managing network infrastructures through its cloud-based approach.
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