I am not satisfied with the tool and will replace it since its integration with the Microsoft platform solution, which the company has chosen currently, would be difficult, and we don't want to spend too much time on it. It is easier to have a fully integrated stack. Forcepoint Data Loss Prevention is not a very well-integrated tool. We also have artificial intelligence, which is easier to directly integrate into the heart of the platform.
The main issue is that you cannot be in security staff and put your data center in Dubai. You need to master your data redundancies. Putting two data centers in Switzerland is fine, and we can use it, but you cannot have DLP rules, and you put your data in Dubai, which can lead to mistakes. Even the rules are really sensitive data. We could think that only the patterns would go in Dubai or whatever, but the rules are the most important part because the rules define what is going to be detected and what won't be detected, and inside the rules, we have everything customized.
No financial institution will be able to keep Forcepoint in Switzerland when they move outside of the data center. The other issue is that when you are doing a setup with the on-premises version of Forcepoint, the big mistake here is the way the software is split. Speaking about the version of Forcepoint you are going to install in your data centers, the issue here is that it is done for a VMware setup inside the data center, so you can have many servers. In the cloud, you are going to pay for what you are using. If you are using eight or ten servers, you are going to pay for ten, making it really expensive. The web version that you can set up of Forcepoint has not been designed for the cloud. The cloud version is located in Dubai.
I have been using Forcepoint Data Loss Prevention for ten years.
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the tool's support team. I am not sure if the tool's team could offer advice or consultations because a local company used to do it for the product, as there are just a few skilled people available at Forcepoint, which is also an issue.
Instead of Forcepoint Data Loss Prevention, I recommend Purview to others, especially if you are located on Microsoft platform, since it helps with compliance and not only as a DLP tool. There is a gap we need to close in Forcepoint Data Loss Prevention as it is useful for security operations. For example, it can be used to ask an end user to unlock your blocked emails.
AI is mostly used when you have to check the DLP inside artificial intelligence, and it is not perfect. We were also looking for SSE solutions, and the point is that Forcepoint could have been a good candidate, but it is located in some bad countries, making it one of the main issues why the tool was no longer a satisfying solution for our company. The tool is also quite heavy. In some cases, it is slow, making it not so comfortable to operate.
The tool is fine for the DLP features, especially when you are on an on-premises model with a data center. If you are on the cloud, I would not recommend it.
Purview and Forcepoint are almost the same, as both can be used to block, upload data, or send emails. Once something is blocked, you ask the security operations, who will start, to provide us with the document we can look at to see if it is legitimate or not.
The incident management process is not based directly on Forcepoint. Forcepoint is used to detect and block, but the response is not done inside of Forcepoint. It is done at the data level.
I rate the tool a seven out of ten.