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reviewer2172579 - PeerSpot reviewer
Senior Cyber Security Analyst at a logistics company with 5,001-10,000 employees
Real User
May 7, 2023
Deployment and scalability could improve, but reliable
Pros and Cons
  • "I did not experience any crashes. The solution has been stable in my usage."
  • "The initial setup of Forcepoint Data Loss Prevention is of medium difficulty level."

What is our primary use case?

I am using Forcepoint Data Loss Prevention for security.

We have not implemented the solution fully and it is still being configured.

What is most valuable?

The solution is stable overall.

What needs improvement?

The implementation could be improved.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for approximately three months.

Buyer's Guide
Forcepoint Data Loss Prevention
October 2026
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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What do I think about the stability of the solution?

I did not experience any crashes. The solution has been stable in my usage.

What do I think about the scalability of the solution?

I rate the scalability of Forcepoint Data Loss Prevention a four out of ten.

How are customer service and support?

I have used the support from Forcepoint Data Loss Prevention.

I rate the support from Forcepoint Data Loss Prevention a seven out of ten.

Which solution did I use previously and why did I switch?

I have used a similar Microsoft solution to Forcepoint Data Loss Prevention, and the Microsoft solution was better. However, we were using Forcepoint Data Loss Prevention because we had a contract.

How was the initial setup?

The initial setup of Forcepoint Data Loss Prevention is of medium difficulty level.

What was our ROI?

I have not seen an ROI at this time. I have only used the solution for a short time. I would need approximately one year to determine the ROI.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

I rate Forcepoint Data Loss Prevention a five out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2134215 - PeerSpot reviewer
Consultant at a financial services firm with 10,001+ employees
Real User
Apr 11, 2023
Provides visibility under a single console and is good with integration
Pros and Cons
  • "Has multiple modules and is good with integration."
  • "The solution lacks sufficient customization."

What is our primary use case?

We use this solution for data loss prevention, enforcement and monitored file labeling. 

How has it helped my organization?

Having visibility under a single console has helped us. 

What is most valuable?

The solution has multiple modules and is good with integration. It also enables data classification and monitored file labeling. It's a classic solution. 

What needs improvement?

They should support additional customization of SMTP or port customization.

For how long have I used the solution?

We've been using this solution for four years. 

What do I think about the stability of the solution?

The stability is very good. 

What do I think about the scalability of the solution?

Scalability comes with the license so it's based on your requirements. If you want to increase the number of users you may need to rescale. To do that requires different hardware. 

How are customer service and support?

The customer support is far from perfect but it's okay. 

How was the initial setup?

Because the solution is deployed on premise, you need to deploy every component based on SQL.

What other advice do I have?

It's important to work your way through the console first because you'll need it to manage the solution. There are multiple components and they all need to be understood. 

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
October 2026
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
Chief Technology Officer at Penta Global Limited
Real User
Sep 18, 2022
Good support, good reliability, and offers great integration
Pros and Cons
  • "The integration is great."
  • "The good side of the Forcepoint DLP is integrating with the end user behavior dynamically."
  • "The deployment can be difficult."

What is our primary use case?

We primarily use the solution for data loss prevention.

What is most valuable?

The good side of the Forcepoint DLP is integrating with the end user behavior dynamically. 

The formation level defining a DLP has become a very static form. In the case of Forcepoint, if it is possible to implement it, they integrate with the end user behavior analytics and then dynamically can run which documents should go to home. This is the most fascinating part.

The integration is great. It's good for dynamically assigning the volume and dynamically blocking some points based on the behavior change.

What needs improvement?

The most challenging part of DLP is the categorization of documents. Most organizations take the parts and the products, and then finally, the phase is difficult to categorize their product, and these are all very static.

The deployment can be difficult. 

It could be priced a bit lower.

For how long have I used the solution?

I've been using the solution for two or three years. 

What do I think about the stability of the solution?

It is very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I can't speak to the scalability. It's not an aspect that I've extensively tested.

How are customer service and support?

Technical support was fine. They were well trained and knowledgable. 

Which solution did I use previously and why did I switch?

I started with Forcepoint only. I have never used any other solution.

How was the initial setup?

The deployment may be a bit difficult. 

We only need one or two people for maintenance and deployment tasks. 

What about the implementation team?

We implemented the solution ourselves with the help of technical support. They had people that were trained in the prcoess.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. I'd rate it three out of five in terms of affordability.

What other advice do I have?

We are Forcepoint partners.

I'd rate the solution eight out of ten. It's a pretty decent product in general. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1231443 - PeerSpot reviewer
Facility Security Officer at a tech services company with 10,001+ employees
Real User
Sep 14, 2022
Well-known, simple to install, and reliable, but technical support could be improved
Pros and Cons
  • "The most valuable feature of this solution is that it captures where the data is being moved."
  • "Everything takes a long time, as it does in every software company, especially since COVID. That is something I notice with every product I use."
  • "Customer service is slow."

What is most valuable?

The most valuable feature of this solution is that it captures where the data is being moved.

Forcepoint is the one I see most frequently mentioned in a lot of webinars or insider threat discussions. 

It is a product that is commonly referenced.

What needs improvement?

Everything takes a long time, as it does in every software company, especially since COVID. That is something I notice with every product I use.

For how long have I used the solution?

I have been working with Forcepoint Data Loss Prevention for three years.

We are working with the most up-to-date version.

What do I think about the stability of the solution?

Forcepoint Data Loss Prevention is a stable solution.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is scalable.

It is widely used throughout the business.

How are customer service and support?

Response time is slow.

How was the initial setup?

The initial setup is typically straightforward. 

It is unique to every environment. Some things break when you set up a new network or system. It's trial and error.  

Compared to other products, it wasn't overly complicated, It is the same or standard.

What other advice do I have?

I would rate Forcepoint Data Loss Prevention a seven out of ten.

It is a good product. 

I am not overly excited about it, but I believe that all of the software has the same issues that I do.

It is the same problems I have had with other software, such as the customer service being slow, something breaking, or there's a patching issue. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1339392 - PeerSpot reviewer
Enterprise Sales at a tech vendor with 11-50 employees
Real User
Aug 11, 2022
Data protection solution with incident management and fingerprinting features offering the most value
Pros and Cons
  • "The incident management and fingerprinting have been the most valuable features."
  • "It is an enterprise grade solution and it has all the capabilities which one should have in a DLP including CASB, network DLP and email DLP."
  • "The policy update size and agent size could be improved. We would also like to have a proper solution for Linux OS which Forcepoint does not offer."

What is most valuable?

The incident management and fingerprinting have been the most valuable features.

What needs improvement?

The policy update size and agent size could be improved. We would also like to have a proper solution for Linux OS which Forcepoint does not offer. In a future release, we would like to have improved integrations. 

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer support team take a long time to resolve issues.

Which solution did I use previously and why did I switch?

We have previously used Endpoint Protector. Both Endpoint and Forcepoint have their own strength and weakness.

How was the initial setup?

The initial setup is complex. 

What's my experience with pricing, setup cost, and licensing?

This solution is quite expensive. 

What other advice do I have?

It is an enterprise grade solution and it has all the capabilities which one should have in a DLP including CASB, network DLP and email DLP.

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1712214 - PeerSpot reviewer
General Manager - Consulting & AMS at a tech services company with 51-200 employees
MSP
Mar 6, 2022
Stable and scalable data protection solution with good technical support
Pros and Cons
  • "Forcepoint Data Loss Prevention is a stable and scalable solution for data protection that offers good technical support and has no major installation issues."
  • "An area for improvement for Forcepoint Data Loss Prevention is its price. It would be good if they could offer better pricing."

What is our primary use case?

Forcepoint Data Loss Prevention is used for data protection.

What needs improvement?

An area for improvement for Forcepoint Data Loss Prevention is its price. It would be good if they could offer better pricing.

For how long have I used the solution?

I started using Forcepoint Data Loss Prevention three or four years ago.

What do I think about the stability of the solution?

This product is very good. It's very stable.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is scalable.

How are customer service and support?

I'm satisfied with the technical support for this product.

How was the initial setup?

Though I didn't install Forcepoint Data Loss Prevention, there were no major issues with its installation. I had the help of technicians in terms of installing this solution.

What's my experience with pricing, setup cost, and licensing?

Pricing for this solution could be better.

What other advice do I have?

I'm satisfied with Forcepoint Data Loss Prevention in general. It's okay.

We don't have much expectation in the next upgrade of this solution, because we still have no plan for any expansion or growth in our business. Currently, Forcepoint Data Loss Prevention is okay.

We have 100 users of this solution in our company. For deployment and maintenance, we only have IT staff who is in charge, e.g. our IT admin.

We currently don't have plans to increase usage for Forcepoint Data Loss Prevention.

I will definitely recommend this product to people who need a DLP solution.

I'm rating Forcepoint Data Loss Prevention a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at ABM Info. tech
Real User
Sep 12, 2021
Built-in PCI policies are helpful and we can download updates to those policies as they become available
Pros and Cons
  • "One of the most valuable features is the set of built-in policies that Forcepoint has for PCI compliance. We just need to activate them and start working. Without them, it would be a big task to do a data transformation."
  • "The reporting features, the real-time reporting, can be improved in Forcepoint. On the dashboard, we don't have a feature that shows real-time incidents. We have to schedule a report in the environment."

What is our primary use case?

We are using it for PCI compliance.

What is most valuable?

One of the most valuable features is the set of built-in policies that Forcepoint has for PCI compliance. We just need to activate them and start working. Without them, it would be a big task to do a data transformation. Another advantage is that Forcepoint also updates these policies. If there is a new control for PCI compliance, Forcepoint updates it in its system and it can be downloaded.

Forcepoint is also easy to use and manage.

What needs improvement?

The reporting features, the real-time reporting, can be improved in Forcepoint. On the dashboard, we don't have a feature that shows real-time incidents. We have to schedule a report in the environment.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for two years. I am a partner for Forcepoint and Symantec. I suggest DLP solutions to my customers.

What do I think about the stability of the solution?

Forcepoint is very stable. Symantec is also very stable.

What do I think about the scalability of the solution?

Forcepoint is quite scalable. If we have more network traffic, we can add an appliance and it will be enough for that increased traffic. It scales up.

The number of users in environments where we have deployed Forcepoint is between 5,000 and 7,000.

How are customer service and technical support?

I would rate Forcepoint's technical support at eight to nine out of 10. The support has separate sections, including essential support and basic support.

How was the initial setup?

The initial setup of Forcepoint is straightforward. It uses a Microsoft SQL database and the solution is implemented on Microsoft Windows Servers. When it's based on Microsoft, the solution is very integratable. Optimization of the installation is not complex. It is just like installing other software on Windows. We just need to learn the setup process and click some tabs and the solution is installed.

In general, the initial setup of the different components of Forcepoint takes only two to three days.

Our process is that we first install the database and then we install the Forcepoint Security Manager, which is the centralized location for policy management and reporting for all the solutions' components. Then, if required, we install the additional Security Manager. It is straightforward. Next, we implement the DLP on the endpoints, and then we work through the network side.

What was our ROI?

One of our recent deployments of Forcepoint was for a bank that has requirements for PCI compliance. In terms of what they invested in the solution, they got the value back within a quarter.

What's my experience with pricing, setup cost, and licensing?

The licensing of Forcepoint is quite straightforward. It's based on the number of users. The support fees are a separate cost.

Which other solutions did I evaluate?

The main functionality of both Forcepoint and Symantec is actually the same. But when it comes to deployment, Symantec's solution is difficult to deploy. To deploy Forcepoint I only need three Windows servers, but to deploy Symantec DLP I need eight Windows Servers.

With Forcepoint, we can take backups automatically from the appliance itself, using the Security Manager, in case of disaster. We just schedule a backup job and it takes the backup from there. But with Symantec DLP there is no feature for backing up and we have to do the backup manually.

But for larger enterprises, Symantec provides an Oracle Database where there are no limitations for keeping incident data in the database. Forcepoint uses a SQL database that can't hold as much data. Large enterprises often use the Linux operating system for their core applications. Symantec fully supports a Linux implementation of the core architecture of PLP in a Linux environment, but Forcepoint is only installed on Microsoft. This is one of the biggest factors for larger organizations, given that they often require a PLP solution.

What other advice do I have?

If an organization is small or medium in size, I would deploy Forcepoint for it. The price and the architecture requirements, and the equipment required for small and medium businesses, is reasonable. For large enterprises, with more than 20,000 users, I would deploy Symantec.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Associate Consultant at Atos
Vendor
Sep 6, 2021
Great OCR and risk analysis features but agent upgrading causes problems
Pros and Cons
  • "With OCR and Risk Analysis, we are able to determine if anything sensitive is been shared. OCR helps us to safeguard those things and with risk ranking, we can determine which user is trying to violate policies multiple times even though they have been blocked to him or her."
  • "The Forcepoint DLP is such a useful tool for organizations as it protects sensitive data with multiple kinds of functionality such as OCR and an analytics engine (which helps determine if any sensitive data is in danger of policy violations)."
  • "The feature which needs improvement is the Forcepoint agent upgrading. When you automatically try to upgrade the agent it causes problems."

What is our primary use case?

The primary use case is to protect sensitive data going out of the organization and helping the team to manage the incidents to create few to no false-positive incidents. 

Mac users can use Forcepoint DLP without any problem. They can create user-defined policies rather than using pre-defined ones. Using the fingerprinting policy can safeguard any data kept on a particular drive. We're using OCR to protect data being sent out through images implementing discovery policies to check if any particular file is been shared.  

How has it helped my organization?

The Forcepoint DLP is such a useful tool for organizations as it protects sensitive data with multiple kinds of functionality such as OCR and an analytics engine (which helps determine if any sensitive data is in danger of policy violations). It's easy to determine the incidents that have been triggered. This has helped to identify what sensitive data has been shared. The only part where it didn't work so well is during agent upgrading. If we automatically try to upgrade the agent it causes a lot of problems.

What is most valuable?

With OCR and Risk Analysis, we are able to determine if anything sensitive is been shared. OCR helps us to safeguard those things and with risk ranking, we can determine which user is trying to violate policies multiple times even though they have been blocked to him or her. It does require additional servers, as the processing and result of the incident is high, however, it's worth using to see all the use cases being met with these two features as well. They are the best features provided by Forcepoint.

What needs improvement?

The feature which needs improvement is the Forcepoint agent upgrading. When you automatically try to upgrade the agent it causes problems. For example, the system starts to behave abnormally or the agent is unable to communicate with the policy engine. If we try to upgrade to new version with the old version running, sometimes it works without any issue, but sometimes it causes a lot of issues and it gets disconnected from the DLP servers. 

You can see incidents via delays on the console even if the agent is properly installed and connected with the proper policy updates.

For how long have I used the solution?

I've used the solution for two years.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1006845 - PeerSpot reviewer
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
Feb 19, 2021
Prevents the theft of data in motion through email and web channels
Pros and Cons
  • "I like the SaaS solution they're offering now a little bit more. It's a new product but it's easy to install and configure."
  • "I would certainly recommend this solution to others; it's one of the best DLP solutions on the market."
  • "There is an admin and you have to monitor the solution all the time."

What is our primary use case?

Our main target is banking, insurance, and pharmacy — my main clientele.

What is most valuable?

I like the SaaS solution they're offering now a little bit more. It's a new product but it's easy to install and configure.

What needs improvement?

There is an admin and you have to monitor the solution all the time. The same is true even if you use Symantec or Digital Guardian's DLP — it's all the same. They all require one administrator to monitor the system every day. In short, DLP solutions are good to have, but they do require maintenance.

In terms of human resources, if you have a DLP solution, you have to monitor it every day. Regardless of budget.

I would like to see some file access rights management. This allows users to access whichever files, folders, and resources they choose. This is something Forcepoint and Symantec both don't offer. 

For how long have I used the solution?

I have been using this solution for roughly four years.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is really scalable. Some of my customers have 20,000 licenses, others have five licenses.

How are customer service and technical support?

The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a ticket now, they would respond within an hour. They're quite quick.

Which solution did I use previously and why did I switch?

I used to use Symantec DLP. Licensing-wise, Forcepoint is easier to deploy with less infrastructure. But at the end of the day, if you want the full suite, Forcepoint seems a little bit easier.

How was the initial setup?

Deployment can take anywhere from four to five hours. It can take up to two days depending on the infrastructure.

What about the implementation team?

The size of the deployment team can vary. One company could require one admin to check the logs every day and another could need to check only once a week. It depends on the department — DLP is complex.

What's my experience with pricing, setup cost, and licensing?

All of the vendors that I know have the same licensing fee — all of them. The ones that I've used, like Forcepoint, Symantec, and Digital Guardian, all have similar licensing, either perpetual or subscription — it depends on what you want. Do you want only endpoint DLP or do you want a DLP suite? Either way, they do have similar licensing. 

What other advice do I have?

I would certainly recommend this solution to others. It's one of the best DLP solutions on the market.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1455510 - PeerSpot reviewer
Senior Lead- Technical at a computer software company with 51-200 employees
Real User
Nov 25, 2020
User-friendly with a good interface, and good support
Pros and Cons
  • "The most valuable feature is the endpoint DLP. It's specific to copying to the USB or copying to the internal storage in our office."
  • "Technical support is always good with providing a solution and understanding the issues."
  • "In terms of display, the support and the Mac platform requires a lot of improvement."

What is our primary use case?

We are mainly using this solution to protect internal documents. It's an internal document creator for the customers.

What is most valuable?

The most valuable feature is the endpoint DLP. It's specific to copying to the USB or copying to the internal storage in our office.

It's user-friendly and the interface is good.

What needs improvement?

In terms of display, the support and the Mac platform requires a lot of improvement.

When working with different browsers, we need to upgrade.

Being able to upgrade the agent from the console itself would be great.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for two years.

What do I think about the stability of the solution?

It's stable. Forcepoint is a very old product.

What do I think about the scalability of the solution?

It's scalable, but we don't have many requirements to scale it.

We have approximately 50 users in our company.

How are customer service and technical support?

Technical support is always good with providing a solution and understanding the issues.

They are able to resolve the issue and provide a solution.

Overall, I would say that the support is good.

Which solution did I use previously and why did I switch?

We moved from Symantec.

How was the initial setup?

The initial setup was not completely straightforward, but not too complex.

The migration takes some time, but that is with any solution.

It took approximately two months to deploy.

What about the implementation team?

The deployment was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing is handled by another department. I don't have any information in this area.

What other advice do I have?

This is a product that I can recommend to others who are interested in using it.

I would suggest evaluating it and do some testing before making a decision. It's a different environment.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.